My Fuze all of a sudden, when I plug it into my computer via USB, doesn't launch the USB to PC connection manager, and my computer doesn't recognize my device. My Fuze still draws power and charges through the USB cable, but I cannot Active sync it or put it into Disk drive mode. I've tried it on three seperate computers with the same result. Is something wrong with my Fuze? I've tried flashing several different ROMs with the same result. I've tried it through my headphone adapter and my TV out cable with the same result. Please Help, this is very frustrating.
Please can someone help. This is incredibly frustrating. Even if I can warranty exchange the phone, I can't flash back to standard SPL, because I can't sync to my computer to flash it.
hollywould said:
My Fuze all of a sudden, when I plug it into my computer via USB, doesn't launch the USB to PC connection manager, and my computer doesn't recognize my device. My Fuze still draws power and charges through the USB cable, but I cannot Active sync it or put it into Disk drive mode. I've tried it on three seperate computers with the same result. Is something wrong with my Fuze? I've tried flashing several different ROMs with the same result. I've tried it through my headphone adapter and my TV out cable with the same result. Please Help, this is very frustrating.
Click to expand...
Click to collapse
That is really strange. Have you tried looking at the setting in: Start - Settings - Connections tab - USB to PC?
Yeah, its all normal. I have it set to ActiveSync(Synce withOutlook)
I have Enable advanced Network checked(even unchecked it doesn't work)
and I have it to ask me about connection type when connected. The connection type never pops up when I plug in though.
Solved
The two USB cables I was using were broken or something, because now with a third USB cable I tried it works fine.
might be too simplistic, but i've made a similar mistake before...
are you checking the screen that appears on your fuze when you connect the usb cable? is the 'use as modem' option checked by accident?
EDIT: nevermind, didn't read your entire last post.
The weird part is that the USB cable that came with the Fuze no longer works. Maybe its the ROM I'm running?
Had the same problem. The fix for me was to open Active Sync on the phone and manually click sync. After that, all was good.
Related
I don't know why, but ever since i got my USB keyboard.
when i plug my phone in to active sync my keyboard and mouse acts up.
it's like it turns it self on and off.
i type or move for 5 seconds then it stops.
it also seems like it seems to be moving between windows?
like and alt-tab kinda thing.
cuz the IE window would got active and unactive.
am i making any sense?
does anyone else have this problem?
thanks!
bump, please help.
Active synce used to work great on PC but now it's acting up.
I recently replaced my KVM switch with a USB one, so i can use my USB keyboard and wireless mouse.
but ever since I did this, when i plug my phone in to active sync my keyboard acts up.
it's like it turns it self on and off.
for example, I'm chatting with someone, i type for 5 seconds then it stops, and i have to click on the window again.
am i making any sense?
does anyone else have this problem?
the PCI usb port has 4 ports, on it, it has an external 4 port USB hub, 1 usb cable that i use to plug my phone in to sync or d/l pics from my camera, and one port for the KVM switch. could it be my USB port is overloaded?
So i decieded to plug my phone into a USB port on the motherboard. the same problem happens!
so does it rule out my PCI usb ports were over loaded?
I also tried just leaving in the KVM and plugging in the phone. the samething happens!
does anyone know what could be causing this? I installed and reinstalled active sync many times.
Please help me!
hmmm !strange behavior,I'm using both a usb Logitech wireless keyboard and a usb cordless Logitech MX 1000 Laser Mouse.I have also got a separate usb cable attached for my phone,which I use very regularly,but have never had any sort of problem.
Although, I have eight usb ports on my PC,I have plugged each to a separate usb port,well as there are some usb ports in your PC which are cable to work as usb2 while are cable only usb1 data transfer.Checkout and try to connect to ports with usb 2 data transfer capable,check if it works.
secondly,disable 'connection through usb' option in the Activesync and connect the phone with the pc via usb cable and check or there's another option in the Activesync to enable connection through network connectivity or something,as I don't have the Activesync installed in my PC at present ,I can't tell you about it at present.
thirdly,which windows are you using ? if you are using winxp than upgrade to sp2 ,it'll upgrade your usb drivers automatically or download usb update drivers from Microsft site and update your usb drivers,hope it'll solve this problem.
Cheers
Thanks, but i don't know how to get active sync to connect thru network?
all the usb ports on my computer are usb 2.0 except for 2.
i tried it on all the usb ports and i get the same results.
thanks in advance.
Ray_jai said:
Thanks, but i don't know how to get active sync to connect thru network?
all the usb ports on my computer are usb 2.0 except for 2.
i tried it on all the usb ports and i get the same results.
thanks in advance.
Click to expand...
Click to collapse
This option enable network connections or somthing is available in the settings option of the Activesync.Right click the small icon in the Task bar of Activesync near the clock icon and you'll get the settings option,check out if this helps,good luck
Thanks, but i found out what caused the problem.
Logitech Set point caused it! are you using setpoint?
I disabled setpoint and now it works fine.
sigh...
Ray_jai said:
Thanks, but i found out what caused the problem.
Logitech Set point caused it! are you using setpoint?
I disabled setpoint and now it works fine.
sigh...
Click to expand...
Click to collapse
Glade you got it worked out,no I'm not using Setpoint,
Cheers
I am using a OCT 07 version of Dutty's update and its been working well.
Don't use activesync except for copying apps over to phone.
Noticed that I have lost the ability to use activesync. My phone is longer recogized by 3 laptops and one desktop.
When I had this problem with my 8125 I would go to settings, connections, "USB to PC" and disable the check box to "Enable advanced network functionality" and my phone would show up again. Tried it with my Tilt and it didn't change anything.
Thinking I am missing something here. While I wasn't using Activesync to sync up my contacts and rather just to move programs to my micro SD card. Without Activesync I cannot update my ROM (its an addiction). I do not believe its an issue on the PC but rather with the Tilt at this time.
I have hard reset a couple of times and still having this problem. I use Sprite backup and am able to restore my phone after the hard reset.
Just to check went to boot loader mode to check and see my hardspl update is still there. It is there. When I plug in my usb cable - see the switch from serial to USB but RUU doesn't communicate with mobile phone.
Any suggestions?
Have you deleted the device in the active sync and rebooted the computer and see if it recognizes it then?
THis happens to me sometimes.
Try using a different USB cable. For some reason some cables (my docking station for instance) causes this problem!
So far have tried -
Removing partnership in activesync - on two PC's - still not working
Removing and updating activesync - on two PCs - still not working
I don't believe its an activesync problem but rather a phone problem.
Started up my "old" Cingular 8125 and tried it with docking station and two mini usb cables and it is recognized by all.
Looking at the mini usb port on the 8125 it appears to be intact but there is a small crack on one side of it - but it still works fine.
It could be a micro-usb problem. Not sure. Audio works, it appears to be charging ok.
I do use a cradle at home, office and each car. I used a magnifying glass/lamp combo to look better and it appears that all the pins are straight.
Never having looked though I am not sure what I am looking for.
Tried another cable - still same - "USB device not recognized"
Mini USB port version
I have Old model - with visible "holes" in the plug.
The New model doesn't have visible holes.
Is there a tool of sorts which shows pin connectivity on the PC side or HTC side?
Cable
Tried my cable (mini USB to standard USB) in the office today and it worked! The two at home and three computers there have historically worked since I got the ATT Tilt. Odd?
Further testing in the offices with three other cables didn't work. Plugging the one that worked into my docking station also did not work. Tested the "HTC" combo mini USB and Audio adapter didn't work.
Noticed the pins are more pronounced on the one cable that work.
So will be taking my cable home to try there with the "other" computers.
This is leaving me to think that its definitely a problem with the pins on the mini USP connector on the HTC Kaiser/Tilt. I can't see any bent but may only "flattened" a bit.
I did find a place which will service device installing a new mini USB plug for $60 including shipping. Will post link.
^^ Did you ever get the link. I think I have the same problem.
I have a strange problem with a HTC Touch PRO. Here is my problem:
- I insert the USB cable and the phone asks if I want to use mass storage or activesync
-the phone shows a connection on the screen
-The PC is not sensing anything, the activesync is not connected.
I think this problem appeared after I used a wrong usb cable...
Anyone knows anything what to try? or this is a hardware problem?
Did you select ACTIVESYNC?
There are 2 modes this phone can do..
1) Standard ActiveSYNC or
2) AS a MASS STORAGE DEVICE -like a flash drive...
You have to select ActiveSYNC to actually SYNC software/calendar, else it will show up as just another drive to drag/drop files..
Yes i did it in every way and the computer is not sensing the connection with the phone.
Anyone know what kinf of hardware is responsible for the connection with the pc?
laseru said:
Yes i did it in every way and the computer is not sensing the connection with the phone.
Anyone know what kinf of hardware is responsible for the connection with the pc?
Click to expand...
Click to collapse
The problem is likely with your operating system on your pc.
You can try things like, un-installing the HTC usb driver in device manager.
Check your firewall.
- allow activesync for trusted
- I know for ZoneAlarm you have to go to the adapters section and set the ipaddress (a new one is created when your phone is hooked up via USB) to be trusted.
If that doesn't fix issue perhaps its a corrupt install of ActiveSync. Try uninstalling and reinstalling.
laseru said:
Yes i did it in every way and the computer is not sensing the connection with the phone.
Anyone know what kinf of hardware is responsible for the connection with the pc?
Click to expand...
Click to collapse
I've had this happen to me. I've got so many USB to mini-USB cables and they are not all alike.
Sometimes, it would work and sometimes activesync would not recognize it.
CHANGE YOUR CABLE to another. Hopefully, you've labeled the original cable that came with the phone..
(also, look at the mini cable where it plugs into your phone. Make sure there are no loose pins and/or verify that the 'plug' is level.
Try a different USB port
Try unchecking "use advanced network configuration" in Async settings on the phone. Some computers (for various reasons) have a hard time communicating with the phone when it's configured as a network device - unchecking this will often allow Async to find and connect to the phone, at the expense of some other functionality.
coincendentally i am having the same exact issue, it started last night.
i have tried 3 different cords, on all 3 usb ports on my computer. same thing the phone asks what kind of connection i want whether i select disk drive ofr active sync noting happens. whats weird is that the phone is charging when its connected however the computer is not seeing it at all.
i have tried all the recommendations in this thread but nothing is working. anymore help would be greatly apprciated!
Me too I have tryed everything but none is working.
I think that this a hardware problem, and the problem started to happen after i used a non HTC cable, bad quality. I think some kind of controller is dead. So i started to live with that
When I connteced to the PC via USB, my TP also asked me how to connect (AS or as disc). But suddenly it doesn't ask anymore. I had to deactivate "advanced network configuration" to conntect to AS.
The checkbox "ask each time USB connects" is activated.
What can I do that the phone asks again when I connect it?
Thx.
I have the same thing going on... suddenly a few days ago my fuze only charges when I plug it in the desktop with a usb cable... I re-flashed and it worked about halfway through a sync and then started again... I've tried different cables... uninstalled all of the usb drivers, and reinstalled then updated them... Disconnected the power supply... tried every setting on my phone, and in windows.... I've even uninstalled the last batch of windows updates that came out last week... nothing seems to work...
really simple solution.
decheck advanced network config. plug in cable wait till you see usb connected. a small box. after that choose for example activesync
internet share
This happened to me last night and I figured out that after you toggle your internet sharing you can sync up again. Idk why it works out like that but it worked for me.
This sound reasonable, because the last thing I did before was selecting the "internet sharing" option in the menu when you connect to USB.
But what do you mean with "toggle your internet sharing"? Can you please describe it.
Thx.
try this
okay - first see if you're getting an active connection with your pc , not from the network connections window, but by running mymobiler. I was getting a connection through mymobiler, but active sync wasn't recognizing the device. If mymobiler works, Call your phone. it will drop your connection with mymobiler when you answer the call. then hang up the phone call. (all the while leaving your cable plugged into your phone. When the call has been disconnected your activesync will recognize the connection and sync up again. I don't know why this works, but I've been able to duplicate the results several times.
Same htc ****+ wm. Bought an iphone 3g. Everything must be tuned in windows mobile! It doesn't work how it should!
None of this seems to be working... I've even flashed new roms and it stops working halfway through the sync... it doesn't even appear as though windows recognizes the device... it makes no noise or pop-up when I connect it...
Still charges though... Don't know what is going on...
Reinstall Mobile Device Manager!
modulusman said:
None of this seems to be working... I've even flashed new roms and it stops working halfway through the sync... it doesn't even appear as though windows recognizes the device... it makes no noise or pop-up when I connect it...
Still charges though... Don't know what is going on...
Click to expand...
Click to collapse
I've experienced this issue multiple times, as I use my TP to sync with many stations. The solution is way more simple than you think and it has nothing to do with cables!.
You probably use Win Vista so all you need is to uninstall "Windows Mobile Device Center", restart the PC and install a fresh copy from MS site.
http://www.microsoft.com/downloads/details.aspx?FamilyID=83D513EA-9DF9-4920-AF33-3A0E2E4E7BEB&displaylang=en
If you're on XP, do the same with the Active sync solution for XP.
Good luck!
yeah this happens to me every now and then. the advanced network configuration option really helps, but sometimes i just need to plugin/unplug the usb cable from teh phone/cable or cable/computer a couple more timesbefore it picks it up...
goodluck!
All of a sudden my laptop does not connect to my phone....I tried a numbe rof things...I reinstalled the drivers.....etc...
is there something I am missing?
WHen I connect....the battery charges.....but I do not get anything in the drop down notifications bar...I rebooted puter also...
this happened all of a sudden.....was able to connect before...
I did try other usb ports also
thanks in advance
What about a different cable?
what rom/kernel were you running when it happened? as asked before have you tried a different cable? is USB debugging mode checked under development settings? if it is uncheck it and try connecting then do vice versa... also can you try and connect to another pc if possible, that can help determine if the problem's with the phone or the pc
edit: also again if possible can you take the cable you were using and connect another smartphone or device to your pc, then to a second pc as well? this should rule out the cable if it works
I think I'm doing something wrong, the Pixel 2 only works with certain cables, or something else (port defect, OS defect, special drivers needed, etc.). I wanted to transfer some files from my PC (Windows 10) to my phone. I have a USB 2.0 to type-C cable that I plugged in. The phone came up in Windows but the contents of the window were blank. I could not access any contents or view anything on the phone. In Settings under USB I saw it said "charging" so I selected "transfer files" and it disconnected from Windows and reconnected only to go right back to charging. I have locked/unlocked, restarted the phone, tried different USB ports, and nothing works. The only function that works is "charging." When I use the supplied type-C to type-C that came with the phone I can get it to work only if I plug into the computer, then the phone, lock the phone, and then unlock it using my PIN (not fingerprint). I ordered a USB 3.0 to type-C cable to see if that works. Is there something I'm missing on why the phone won't connect with a USB-A to USB type-C cable...except to charge? Drivers or something else?
Also...I've reset the phone once (that didn't work either)...and even tried enabling USB debugging.
Please help. Thanks in advance.
Well...I think I figured it out with more troubleshooting. Apparently, you can't connect this phone to a computer via a USB hub. I was able to get it to work by plugging directly into my computer. I tried it on two different powered USB 3.0 hubs and it didn't work. Not sure why or if there is a way around it for convenience.