I think I'm doing something wrong, the Pixel 2 only works with certain cables, or something else (port defect, OS defect, special drivers needed, etc.). I wanted to transfer some files from my PC (Windows 10) to my phone. I have a USB 2.0 to type-C cable that I plugged in. The phone came up in Windows but the contents of the window were blank. I could not access any contents or view anything on the phone. In Settings under USB I saw it said "charging" so I selected "transfer files" and it disconnected from Windows and reconnected only to go right back to charging. I have locked/unlocked, restarted the phone, tried different USB ports, and nothing works. The only function that works is "charging." When I use the supplied type-C to type-C that came with the phone I can get it to work only if I plug into the computer, then the phone, lock the phone, and then unlock it using my PIN (not fingerprint). I ordered a USB 3.0 to type-C cable to see if that works. Is there something I'm missing on why the phone won't connect with a USB-A to USB type-C cable...except to charge? Drivers or something else?
Also...I've reset the phone once (that didn't work either)...and even tried enabling USB debugging.
Please help. Thanks in advance.
Well...I think I figured it out with more troubleshooting. Apparently, you can't connect this phone to a computer via a USB hub. I was able to get it to work by plugging directly into my computer. I tried it on two different powered USB 3.0 hubs and it didn't work. Not sure why or if there is a way around it for convenience.
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My Fuze all of a sudden, when I plug it into my computer via USB, doesn't launch the USB to PC connection manager, and my computer doesn't recognize my device. My Fuze still draws power and charges through the USB cable, but I cannot Active sync it or put it into Disk drive mode. I've tried it on three seperate computers with the same result. Is something wrong with my Fuze? I've tried flashing several different ROMs with the same result. I've tried it through my headphone adapter and my TV out cable with the same result. Please Help, this is very frustrating.
Please can someone help. This is incredibly frustrating. Even if I can warranty exchange the phone, I can't flash back to standard SPL, because I can't sync to my computer to flash it.
hollywould said:
My Fuze all of a sudden, when I plug it into my computer via USB, doesn't launch the USB to PC connection manager, and my computer doesn't recognize my device. My Fuze still draws power and charges through the USB cable, but I cannot Active sync it or put it into Disk drive mode. I've tried it on three seperate computers with the same result. Is something wrong with my Fuze? I've tried flashing several different ROMs with the same result. I've tried it through my headphone adapter and my TV out cable with the same result. Please Help, this is very frustrating.
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Click to collapse
That is really strange. Have you tried looking at the setting in: Start - Settings - Connections tab - USB to PC?
Yeah, its all normal. I have it set to ActiveSync(Synce withOutlook)
I have Enable advanced Network checked(even unchecked it doesn't work)
and I have it to ask me about connection type when connected. The connection type never pops up when I plug in though.
Solved
The two USB cables I was using were broken or something, because now with a third USB cable I tried it works fine.
might be too simplistic, but i've made a similar mistake before...
are you checking the screen that appears on your fuze when you connect the usb cable? is the 'use as modem' option checked by accident?
EDIT: nevermind, didn't read your entire last post.
The weird part is that the USB cable that came with the Fuze no longer works. Maybe its the ROM I'm running?
Had the same problem. The fix for me was to open Active Sync on the phone and manually click sync. After that, all was good.
After hours of troubleshooting, uninstalling/reinstalling USB drivers and Samsung Mobile USB Drivers, modifying Windows' registry, etc. I've come to the conclusion that the problem might be the USB cable that came with my Galaxy S6. But there's a catch...
When I plug my S6 into my Win7 desktop (back USB port, regardless of 2.0 or 3.0) using the cable that came with it, a fresh device installation results in the phone registering properly, then reverting to "Unknown Device" just seconds later. If I plug it in again any time after that, it will say "USB Device Not Recognized" and register as an "Unknown Device" in Device Manager - all it will do is charge.
BUT, plugging my S6 into the same USB port in my desktop using both a cable that came with the S3 and another that came with the S7, they both result in a properly registered device in Device Manager which allows both data transfer and charging.
Riddle me this: The catch is, when I plug my S6 into my Win8.1 laptop using the original cable, it registers properly and allows data transfer and charging.
Is there an explanation for this? The fact that the original cable doesn't work with my desktop but works with my laptop sounds like a driver issue - though using different cables in the same desktop port working properly makes it sound like a cable issue...
The title was supposed to say C-C
As in the title really; When I plug the phone into my laptop (Lenovo ThinkPad L450) with a C-C cable, the following happens.
Some key points in trying to diagnose the issue:
Used three different C-C cables including the one that comes in the box
Tried a USB 3.0 A-C cable on the same laptop, works perfectly
Plugged a HTC 10 into the same port with the same cables, allows fast charging and 3.1 transfer rates
I have been into 'Developer Settings' and changed 'Select USB Configuration' to 'Charging',
Can anyone help, or is anyone experiencing a similar issue? I really don't want to have to RMA this.
for charging i cant really help but for data transfer try enabling usb debugging and getting the right drivers for the pixel 2. also connect as MTP for data transfer.
havent tried any of this myself as i dont need to transfer my files yet and theres no roms either but let me know if it works.
good luck!
I have kind of the same issue - while mine charges, it doesn't recognize the phone for MTP at all. Tried both the cable that came with the device, and the 5x cable I've been using since February. My husband's 5x is recognized, my Pixel 2 isn't. Have to use a USB-C to USB-A cable to do any data transfers.
This ticks me off, because I have 2 USB-C ports on my laptop. One that's a USB-C/Thunderbolt port (which always worked with the 5x), and the other that's just USC-C with USB 3.0 capability, which has my USB hub plugged into it. The hub won't work with the C/TB port, and now neither will the Pixel 2. So I either have to grab my C to A cable to load music and use ADB, or plug into the hub's port, losing my external keyboard, mouse, external HDD, printer, and Wacom tablet.
vido.ardes, is your C port Thunderbolt as well?
vido.ardes said:
The title was supposed to say C-C
As in the title really; When I plug the phone into my laptop (Lenovo ThinkPad L450) with a C-C cable, the following happens.
Some key points in trying to diagnose the issue:
Used three different C-C cables including the one that comes in the box
Tried a USB 3.0 A-C cable on the same laptop, works perfectly
Plugged a HTC 10 into the same port with the same cables, allows fast charging and 3.1 transfer rates
I have been into 'Developer Settings' and changed 'Select USB Configuration' to 'Charging',
Can anyone help, or is anyone experiencing a similar issue? I really don't want to have to RMA this.
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Click to collapse
I posted my problem on the Google Product forums, and got this answer. It worked for me.
"Nikhil Rastogi said:
Hi all,
I just faced this issue. Connected my Pixel to my PC, no indication of connection either on PC or on Phone, except that the phone was charging. Even the file explorer on Windows 10 wasn't displaying Pixel as a connected device.
I found a solution, I hope it works for you all,
Go to Settings->Apps & notifications->App info->Tap 3 dots in top right corner->Tap 'Show system'.
Then find 'External storage' and 'Media storage' apps in the list and clear cache and data for both these apps. Restart your phone and wait 5-10 minutes before connecting the phone to your PC.
After connecting, the phone should now show 'USB connected for charging', as it did in Nougat. You can tap that notification and select file transfer."
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Click to collapse
These are the exact steps I did on the Pixel 2:
Settings>Apps & notifications>See all 125 apps>3 dot menu>Show System>Media Storage>Storage>Clear Data (this got the cache, as well)>Back>Back>External Storage>Storage>Clear Data.
Then I plugged it into the C/TB port, and the computer made the "USB Connected" noise, and "USB Debugging" came up in my phone's notifications (yes, I've enabled developer options and USB debugging there.) I'm then able to go into Settings>Connected Devices>USB and choose Transfer Files.
I just cleared the cache, not data for both and it worked.
krelvinaz said:
I just cleared the cache, not data for both and it worked.
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Click to collapse
Now that you can connect to your PC, is there any way I could get you or some other kind soul, to pull the system/framework folder and system/priv-app/SystemUIGoogle folder for me? The system.img files cannot be unpacked at this time. Every method tried gives "List index out of bounds" error.
Danariel said:
I posted my problem on the Google Product forums, and got this answer. It worked for me.
These are the exact steps I did on the Pixel 2:
Settings>Apps & notifications>See all 125 apps>3 dot menu>Show System>Media Storage>Storage>Clear Data (this got the cache, as well)>Back>Back>External Storage>Storage>Clear Data.
Then I plugged it into the C/TB port, and the computer made the "USB Connected" noise, and "USB Debugging" came up in my phone's notifications (yes, I've enabled developer options and USB debugging there.) I'm then able to go into Settings>Connected Devices>USB and choose Transfer Files.
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Thanks for the advice, but unfortunately no change for me. I fear I may have to RMA this, which I really don't want to have to do.
I have found on my other devices, that if I reboot to recovery mode, my computer can then read the file folders in my device.
This appears to be an issue with the laptop, not the phone, as it works on another PC with a USB-C port
Hi,
Thank you for the forum (first post).
Trying to get the S6 recognised by pc:
When the phone is connected to the laptops usb port via micro usb and cable (usb debugging on, samsung usb drivers downloaded, mtp:usb on) the computer makes the 'plugged in' audio sound but there is no 'permission to transfer files via usb' type message.
It does charge.
Does this maybe mean the charging port is broken/damaged, or the usb is broken?
Only other detail is that I once got the computer to say in a pop up that it was labelled as a 'samsung s6' rather than unknown device, which it normally does. This any symptom maybe its just a software issue?
Trying to get my computer to connect to the phone and have tried most if not all software solutions so far (including factory reset) and now looking if its hardware. Any tips to get it connected welcome.
Thank you,
David
david7632 said:
Hi,
Thank you for the forum (first post).
Trying to get the S6 recognised by pc:
When the phone is connected to the laptops usb port via micro usb and cable (usb debugging on, samsung usb drivers downloaded, mtp:usb on) the computer makes the 'plugged in' audio sound but there is no 'permission to transfer files via usb' type message.
It does charge.
Does this maybe mean the charging port is broken/damaged, or the usb is broken?
Only other detail is that I once got the computer to say in a pop up that it was labelled as a 'samsung s6' rather than unknown device, which it normally does. This any symptom maybe its just a software issue?
Trying to get my computer to connect to the phone and have tried most if not all software solutions so far (including factory reset) and now looking if its hardware. Any tips to get it connected welcome.
Thank you,
David
Click to expand...
Click to collapse
have you gone thru the usual suspects? (diff cable, usb port, diff computer altogether, blah blah blah)
Same happens here, it was fine after flashed Rom now it wont recognize it for some reason
I don't own any USB-C devices or cables at this time.
I am planning to buy Pixel 3a soon and would like to understand whether it comes with everything I need to connect it to my PC that is 6 years old and equipped with USB-3 Standard A connectors on motherboard. The objective is to transfer files in both directions.
From what I understand 3a comes with USB-C to USB-A adapter in the box. Does it mean I don't need anything extra to connect to PC to transfer files? That is it seems I would plug this adapter to motherboard, then USB-C cable to the adapter, then another end of USB-C cable to the phone. Is this correct?
And if I wanted one-cable solution then this is what I would want: https://www.amazon.com/dp/B01E9W8KY...colid=DAYIUPLW7ZM8&psc=1&ref_=lv_ov_lig_dp_it, right?
JoeSchmoe007 said:
I don't own any USB-C devices or cables at this time.
I am planning to buy Pixel 3a soon and would like to understand whether it comes with everything I need to connect it to my PC that is 6 years old and equipped with USB-3 Standard A connectors on motherboard. The objective is to transfer files in both directions.
From what I understand 3a comes with USB-C to USB-A adapter in the box. Does it mean I don't need anything extra to connect to PC to transfer files? That is it seems I would plug this adapter to motherboard, then USB-C cable to the adapter, then another end of USB-C cable to the phone. Is this correct?
And if I wanted one-cable solution then this is what I would want: https://www.amazon.com/dp/B01E9W8KY...colid=DAYIUPLW7ZM8&psc=1&ref_=lv_ov_lig_dp_it, right?
Click to expand...
Click to collapse
You would need to get a cable like the one in your link to connect to PC.
The adapter it comes with allows you to connect a USB thumb drive to the phone.
kc6wke said:
You would need to get a cable like the one in your link to connect to PC.
The adapter it comes with allows you to connect a USB thumb drive to the phone.
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Click to collapse
Got it, thanks.
kc6wke said:
You would need to get a cable like the one in your link to connect to PC.
The adapter it comes with allows you to connect a USB thumb drive to the phone.
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Click to collapse
I'm pretty sure you could also use it to connect a male to male USB A cable to connect a phone to a computer.
But yea, a USB-A to USB-C cable is the easier option.
Sent from my Google Pixel 3a XL using XDA Labs
If you need to plug it in to your computer yes, you need an additional cable. But for data transfer only just use ftp, no cable need and probably faster
Artim_96 said:
If you need to plug it in to your computer yes, you need an additional cable. But for data transfer only just use ftp, no cable need and probably faster
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Click to collapse
I find adb is far faster for data transfer when it wants to work tbh.
Sent from my Google Pixel 3a XL using XDA Labs
I just got a 3a and can't get the phone to connect to my PC properly for file transfer or adb use despite the phone showing properly on device manager and having had it work fine with an S9, G7 power and even a previous 3a. I'm lost.
carnivalrejectq said:
I just got a 3a and can't get the phone to connect to my PC properly for file transfer or adb use despite the phone showing properly on device manager and having had it work fine with an S9, G7 power and even a previous 3a. I'm lost.
Click to expand...
Click to collapse
I don't have the 3a but I saw in one of the videos there is a setting in the phone that defines what to do when phone is connected to a computer. One is "Charge Only", another something like "File Transfer" (and I think there are others). Could it be that you have it set it to "Charge Only"?
carnivalrejectq said:
I just got a 3a and can't get the phone to connect to my PC properly for file transfer or adb use despite the phone showing properly on device manager and having had it work fine with an S9, G7 power and even a previous 3a. I'm lost.
Click to expand...
Click to collapse
It's likely one of three things.....
1) You haven't installed the latest ADB drivers (although this is unlikely if you had it working with this computer and another Pixel 3a).
2) As already noted, by default you have to manually change the connection type to "Data Transfer" anytime you plug your phone into a computer. When you plug the phone into the computer, you should see a new "Android System" notification on your phone. Open that notification and change the connection type from "Charge Only" to "Data Transfer".
3) To use ADB, you need to make sure you have turned on Developer Settings and turned on "USB Debugging" in the developer settings.
If all of these things are correct, then I would "Revoke USB debugging authorizations" in the developer settings and then plug the phone back into the computer. You will see a new authorization popup on the phone which you need to accept.
Skittles9823 said:
I'm pretty sure you could also use it to connect a male to male USB A cable to connect a phone to a computer.
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Click to collapse
Not really. There's no such thing as a Type-A to Type-A USB cable in USB 2.0. You can probably find a cable with USB 2.0 connectors on both ends, but they violate the spec, and can't properly be called "USB." (there's lots of crap like that around) In USB 3.1, there's a very specialized one "defined for operating system debugging and other host-to-host connection applications."
The adapter included with Pixels is a USB "On-The-Go" one, it tells the phone act as a USB host (so it can connect to a thumb drive, keyboard, USB headset, etc.). Per the spec "This cable assembly is defined for direct connect to a USB device (e.g., a thumb drive). System functionality of using this adaptor assembly together with another USB cable assembly is not guaranteed." Having said that, Google does provide the adapter to allow the Pixel to connect to another Android phone using its A to micro-B "charging" cable in order to copy data when changing phones.
To have the phone appear as a drive on a PC, the PC is the host. You need a USB Type-A to Type-C cable to connect to the Pixel.
mike.s said:
Not really. There's no such thing as a Type-A to Type-A USB cable in USB 2.0. You can probably find a cable with USB 2.0 connectors on both ends, but they violate the spec, and can't properly be called "USB." (there's lots of crap like that around) In USB 3.1, there's a very specialized one "defined for operating system debugging and other host-to-host connection applications."
The adapter included with Pixels is a USB "On-The-Go" one, it tells the phone act as a USB host (so it can connect to a thumb drive, keyboard, USB headset, etc.). Per the spec "This cable assembly is defined for direct connect to a USB device (e.g., a thumb drive). System functionality of using this adaptor assembly together with another USB cable assembly is not guaranteed." Having said that, Google does provide the adapter to allow the Pixel to connect to another Android phone using its A to micro-B "charging" cable in order to copy data when changing phones.
To have the phone appear as a drive on a PC, the PC is the host. You need a USB Type-A to Type-C cable to connect to the Pixel.
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Click to collapse
Thanks for the info.
Sent from my Google Pixel 3a XL using XDA Labs
sic0048 said:
It's likely one of three things.....
1) You haven't installed the latest ADB drivers (although this is unlikely if you had it working with this computer and another Pixel 3a).
2) As already noted, by default you have to manually change the connection type to "Data Transfer" anytime you plug your phone into a computer. When you plug the phone into the computer, you should see a new "Android System" notification on your phone. Open that notification and change the connection type from "Charge Only" to "Data Transfer".
3) To use ADB, you need to make sure you have turned on Developer Settings and turned on "USB Debugging" in the developer settings.
If all of these things are correct, then I would "Revoke USB debugging authorizations" in the developer settings and then plug the phone back into the computer. You will see a new authorization popup on the phone which you need to accept.
Click to expand...
Click to collapse
Turns out there was a heavy Windows update pending upon restart. The thing bugs me about them constantly so I usually ignore them. I restarted and let it do it's thing for 4 hours (damn Windows lol) and after it restarted the phone for file transfer, as well as adb started working correctly.