Just got a T-Mobile MDA compact. I have installed the extra applications (FAX, GPS, etc) from the CD ROM supplied with the MDA.
After the installation the PC tells you to do a soft reset on the MDA.
I then did the soft reset and once the MDA restarted the screen was all messed up. I had to do a hard reset to resolve.
Is this a common problem - is there a fix to it? I would like to know as otherwise i am going to be very reluctant to upload any other software incase this happens again.
Messed up in what way?
If it's the Today screen that's messed up, and looks like it's one screen half drawn over another screen, this is the issue when you sometimes install things in the Ext_ROM.
The fix is simple, just click Start>Settings>Today and then just tick "Use this picture as Background" and click OK, your today screen should be fixed.
I have to do this after I install Ext_ROM programs, but just do it once and the phone's fine until I install another thing.
thanks - worked a treat
Can someone advise me with a problem I'm currently having on my HTC Touch Cruise running WM6.0? I recently tried to uninstall a program (TomTom, which came installed on the device) but the "Remove Programs" application became locked in what seemed to be an endless loop. The progress wheel kept turning around and around without stopping. I figured out a way to use the rest of my programs but the Remove Programs application continued to run without getting anywhere. After about half an hour of this I reset the device using the recessed reset button. The device began to reboot, but got stuck on the green "Windows Mobile" screen during the reboot, and hasn't gotten any further. I've tried further resets, removing and reinstalling the battery, etc. but the device will not reboot beyond that green screen. Can anyone think of a way I can get my device up and running again without having to wipe the system? (I have some data in device memory that I don't want to lose.)
Try a hard-reset!!
Frepke
I don't want to do a hard reset because I don't want to lose my data and programs.
Hello all... got kind of a big problem that i at the moment don't have an answer to,..
inastalled advanced configuration tool 3.2 on HTC Polaris, the first crash i had was when I enabled animation for menus... (the start menu turned black and the polaris froze), but when i managed to start the advanced configuration tool i unchecked it and it was ok,...
the MAJOR PROBLEM accured when I set the touch screen sensitivity, because the touch part of the screen is inresponsive,.. meaning it does not work at all,.. tryed very hart pressing but it doesn't do it.. the problem is because i can't reach eg start menu or the lower 2 shortcuts with hard button cursor (the wheel)... gestures work however, so i can call the touch flo cube but am not able to select anything, and sam thing goes for enetering pin,.. so i'm not able to make phone calls at the moment.. did few hard resets, and uninstalled the adv. conf. tool but nothing helped... can anyone tel me where (and how to get there) can i adjust this back to normal, i wanted to do this in the advanced configuration tool 3.2 but the problem is you cant make any changes since the screen doesn't work,.. same with reinstalling the program, i can select to install it on a card but canot "click" on next since the screen doesn't do it and the hard keys "can't go there"
so really really someone help me please...
thnx
Are you sure you hard reset and this problem went away or did you mean soft reset?
Maybe aligning the screen will help reset the pressure? Click the button in the middle of the wheel and the GPS button at the same time, the Windows align screen pops up. See if that helps.
I find it very hard to believe that you hard reset and the touch screen sensitivity is still not there. That can't be right.
Hi,
thanx for the reply,... another problem that accoured afterwards was that my friend held the end button (wich locks the keys, screen) and the phone was additionally locked... and literally nothing (again NOTHING ) helped, spent 5 hours trying to save the situation,.. i did soft reset (so your assumption was right) but when later tryed hard reset it probably wasn't done since the instructions say you do it with holding gps and iExplorer buttons while soft reseting it... this resulted in getting the "hard reset screen" wich says to confirm hard reset with hitting the send button, wich unfortunatelly i wasnt able to find in hard keys, and nothing else but this warning text was on the screen as well.. so in the end it probably ended upo wit soft resetting it, anyways it didn't help,... i decided to reinstall the rom i downloaded on htc official site,... it went thru ok and the phone is , though out of the box at least functional,... but in the end, i must admit that am a little surprised this happened with this tool pack (i actually avoided altering the registers just in order to avoid this kid of situations since i don't really know much about these things)... was expecting it to work (in my case) a bit better, more stable. All i wanted really was to get a bit louder speaker volume when ringing and ability to alter the HTC home toolbar, since i find the weather screen totaly irreliable and never really use it, so i thought I would have sth there that i might really have some use of..
well nevertheless.. the phone is working, that's all that matters at the mom so i can again start finishing my phd wich i am defending in a week
PS. the fact that you can not do practically anything without the touch screen just sucks big time, if i compare it to the mouse on pc,... i saved the situation many times with the keybord .. in 1 word strange
take care
My Mobile
Perhaps you should have tryied out the "My Mobile" aplication that allows you to use your mobile from a PC.
It shows a windows with the mobile screen and you can touch it and use the mobile like if you was touching the REAL mobile...
Late for that solucion, perhaps another with that problem can solve it this way...
Chears
@gastonfama: am not sure this would help, since a friend that has htc diamond has this tool pack on and it work k ok on his phone,.. that's why i predicted that it is going to be stable enough on mnie as well,.. so in my thinking, if the 2 htc that are rather alike had such different "reaction", than an emulation would be even less comparable to mine, thanks though
Had the same problem with Schaps_AdvancedConfig and wrong HKEY_LOCAL_MACHINE\Drivers\TouchPanel\PressureThreshold setting.
XML I used had "200" as advised value (system default is 2908!),
after changing you could hit it with a hammer and nothing.
Managed to set is back to recommended value 9000 using MyMobiler app and all problems gone.
See also HKEY_LOCAL_MACHINE\Drivers\TouchPanel\PressureThreshold
sys default is 18866, I use now 19866 and I'm happy
Check tips&tricks thread
I got the same problem, I wanna to install "My Mobiler" but due to the screen is locked, I can't continue the installation, any help ?
well as far as I see here (forgot how i installed it after previous post) you have an exe here :
http://www.mymobiler.com/downsafe.aspx
so you will install it from the pc anyways, but how will you make the confirm on where to install it (mybe if you put storage card out and there will be only 1 memory option, but you will still have to confirm installation i guess).. i wasnt able to confirm without the screen on polaris,.. maybo on some other phone
double post...mistake
I had that same screen not working problem after tweaking the phone with advanced config 3.3, 3.2, 3.1, only hardware buttons work.
Problem can only be solved by Hard Reset. Version 2.2 I think is the only one that works (not thoroughly tested though)
Ok I use Diamond Touch Flo 3d config. and i went to remove some tabs and when it said "Reboot required do you want to reboot now?" I clicked no and i did some other stuff that required a soft reset and performed a soft reset about 5 minutes later. and when the device came back up all of the tabs were there so i just thought it didnt take but when i went back into Touch Flo 3d config. it show those tabs unchecked but there was also a copy of these tabs checked so i was wondering if anyone knows how to correct this ive tried uninstalling the config but still there also does anyone know how to uninstall/reinstall touchflo 3d that may be a fix.
I recently downloaded a few games in cab form to install on my TP2. I was very uncertain about whether or not to trust the downloads (even though WinMo viruses are practically unheard of) so I decided to backup my phone before installing them.
I've used Sprite Backup successfully for a total of 3 times now, so I know what to expect during the process. I started the backup and noticed that it took an unusual amount of time to prepare for the backup (usually it's under 30secs, this took almost 2min >,<) before it finally reset my device. Upon reboot, guess what happend. Nothing. My phone loads, but the home screen and sense ui does not appear and my wallpaper is stuck to my lock screen wallpaper. The bottom touch buttons have been changed and are now buttons for my calandar and contacts, which don't even work. When I try going into the start menu, it comes up, but the only button is the Home button. The only things that seems to work on my phone in it's current state is the taskbar, which doesn't say much, and the task manager (most likely because it's integrated into the taskbar >,<).
Has anyone else had this problem? If so, what was your solution?
I've only had this phone a couple of weeks, so I'm kinda bummed it's already having problems. Your help is GREATLY appreciated.