Just got a T-Mobile MDA compact. I have installed the extra applications (FAX, GPS, etc) from the CD ROM supplied with the MDA.
After the installation the PC tells you to do a soft reset on the MDA.
I then did the soft reset and once the MDA restarted the screen was all messed up. I had to do a hard reset to resolve.
Is this a common problem - is there a fix to it? I would like to know as otherwise i am going to be very reluctant to upload any other software incase this happens again.
Messed up in what way?
If it's the Today screen that's messed up, and looks like it's one screen half drawn over another screen, this is the issue when you sometimes install things in the Ext_ROM.
The fix is simple, just click Start>Settings>Today and then just tick "Use this picture as Background" and click OK, your today screen should be fixed.
I have to do this after I install Ext_ROM programs, but just do it once and the phone's fine until I install another thing.
thanks - worked a treat
Related
Hi,
I recently purchased a QTEK S110, after a couple of weeks I noticed that the screen was losing alignment (very noticeable with such a small screen). Eventually I sent it back to the supplier for a repair as it was getting unusable. When I got it back I restored my last saved backup and the record button wouldn't work and the alignment seemed to be going again!
I tried a hard reset and then re-installed from scratch, my question is twfold:
1: could my backup (or some installed program) have affected the screen alignment (appeared to be worse in the bottom right hand corner)
2: are HTC screens generally well behaved?
Thanks.
highly doubt that software can cause screen to misalign but stranger things have happened. is it ok now that you have hard reset and reinstalled everything?
Hi,
No, it's still the same, every day or so it drifts off to the left so that, for example if I press the x to exit a program I actually get the activesync or time icons!
I am awaiting info from the supplier re a repair/replacement.
Darren.
hi,
sorry to tell you this is not a software problem my freind had the same with is magician and we tried everything we tried all the ROM's we even tried not to install any programs not even the ext rom files but no luck so at last he got his device replaced.
my advice if you have your under warrenty go and replace it.
I think it could be software
I have had this problem before. I avoided some of the apps I used to use and I think it has stopped. I think it was the latest version of MultilE and happened when I used full screen mode in landscape. If it conies back I will return the phone.
Yesterday, I had to do a clean reset on my hp ipaq (running WM6.1) because of a problem I was having with my wifi card. The reset went as usual, and I was greeted with the "tap here to set up your device" screen. Next, the usual screen alignment test appeared. I did everything precisely as it asked, and tapped each of the targets. However, the screen alignment keeps repeating and repeating. I've been trying all night . I've already cleaned my screen, and I couldn't have been more precise with the tapping. I've tried everything, from reseting the device to letting the battery die and trying again, with no luck. After a web search, it appears I'm by far not the only one with this problem. Does anyone know a solution to this problem that does not involve buying a new device? My hp warranty is over, and I really can't afford any expensive repairs. Any help would be greatly appreciated.
Try hard reseting it again.
How do you hard reset with buttons again?
Hello all... got kind of a big problem that i at the moment don't have an answer to,..
inastalled advanced configuration tool 3.2 on HTC Polaris, the first crash i had was when I enabled animation for menus... (the start menu turned black and the polaris froze), but when i managed to start the advanced configuration tool i unchecked it and it was ok,...
the MAJOR PROBLEM accured when I set the touch screen sensitivity, because the touch part of the screen is inresponsive,.. meaning it does not work at all,.. tryed very hart pressing but it doesn't do it.. the problem is because i can't reach eg start menu or the lower 2 shortcuts with hard button cursor (the wheel)... gestures work however, so i can call the touch flo cube but am not able to select anything, and sam thing goes for enetering pin,.. so i'm not able to make phone calls at the moment.. did few hard resets, and uninstalled the adv. conf. tool but nothing helped... can anyone tel me where (and how to get there) can i adjust this back to normal, i wanted to do this in the advanced configuration tool 3.2 but the problem is you cant make any changes since the screen doesn't work,.. same with reinstalling the program, i can select to install it on a card but canot "click" on next since the screen doesn't do it and the hard keys "can't go there"
so really really someone help me please...
thnx
Are you sure you hard reset and this problem went away or did you mean soft reset?
Maybe aligning the screen will help reset the pressure? Click the button in the middle of the wheel and the GPS button at the same time, the Windows align screen pops up. See if that helps.
I find it very hard to believe that you hard reset and the touch screen sensitivity is still not there. That can't be right.
Hi,
thanx for the reply,... another problem that accoured afterwards was that my friend held the end button (wich locks the keys, screen) and the phone was additionally locked... and literally nothing (again NOTHING ) helped, spent 5 hours trying to save the situation,.. i did soft reset (so your assumption was right) but when later tryed hard reset it probably wasn't done since the instructions say you do it with holding gps and iExplorer buttons while soft reseting it... this resulted in getting the "hard reset screen" wich says to confirm hard reset with hitting the send button, wich unfortunatelly i wasnt able to find in hard keys, and nothing else but this warning text was on the screen as well.. so in the end it probably ended upo wit soft resetting it, anyways it didn't help,... i decided to reinstall the rom i downloaded on htc official site,... it went thru ok and the phone is , though out of the box at least functional,... but in the end, i must admit that am a little surprised this happened with this tool pack (i actually avoided altering the registers just in order to avoid this kid of situations since i don't really know much about these things)... was expecting it to work (in my case) a bit better, more stable. All i wanted really was to get a bit louder speaker volume when ringing and ability to alter the HTC home toolbar, since i find the weather screen totaly irreliable and never really use it, so i thought I would have sth there that i might really have some use of..
well nevertheless.. the phone is working, that's all that matters at the mom so i can again start finishing my phd wich i am defending in a week
PS. the fact that you can not do practically anything without the touch screen just sucks big time, if i compare it to the mouse on pc,... i saved the situation many times with the keybord .. in 1 word strange
take care
My Mobile
Perhaps you should have tryied out the "My Mobile" aplication that allows you to use your mobile from a PC.
It shows a windows with the mobile screen and you can touch it and use the mobile like if you was touching the REAL mobile...
Late for that solucion, perhaps another with that problem can solve it this way...
Chears
@gastonfama: am not sure this would help, since a friend that has htc diamond has this tool pack on and it work k ok on his phone,.. that's why i predicted that it is going to be stable enough on mnie as well,.. so in my thinking, if the 2 htc that are rather alike had such different "reaction", than an emulation would be even less comparable to mine, thanks though
Had the same problem with Schaps_AdvancedConfig and wrong HKEY_LOCAL_MACHINE\Drivers\TouchPanel\PressureThreshold setting.
XML I used had "200" as advised value (system default is 2908!),
after changing you could hit it with a hammer and nothing.
Managed to set is back to recommended value 9000 using MyMobiler app and all problems gone.
See also HKEY_LOCAL_MACHINE\Drivers\TouchPanel\PressureThreshold
sys default is 18866, I use now 19866 and I'm happy
Check tips&tricks thread
I got the same problem, I wanna to install "My Mobiler" but due to the screen is locked, I can't continue the installation, any help ?
well as far as I see here (forgot how i installed it after previous post) you have an exe here :
http://www.mymobiler.com/downsafe.aspx
so you will install it from the pc anyways, but how will you make the confirm on where to install it (mybe if you put storage card out and there will be only 1 memory option, but you will still have to confirm installation i guess).. i wasnt able to confirm without the screen on polaris,.. maybo on some other phone
double post...mistake
I had that same screen not working problem after tweaking the phone with advanced config 3.3, 3.2, 3.1, only hardware buttons work.
Problem can only be solved by Hard Reset. Version 2.2 I think is the only one that works (not thoroughly tested though)
When I turn on my device (TP) it ALWAYS asks me to align the screen and to config the calender and time, and also it asks me if I want to put a lock on it. (However the startup video does NOT show)
This is really annoying! Because I hade soft resetting or turning of the device, because I know I need to do that align and configs again!
I've hard reseted my device once, and before I hard resetted my phone, it wasn't like this! Is there a way to turn this of?
Just out of intrest, do you loose any data when you startup. Examples are other Windows settings, contacts, messages, history etc?
sorry, double post
Just to be clear, are you properly aligning the screen? I had to talk a geeky mate of mine through the process. He was briefly tapping the screen and the cursor wasn't moving around the screen as it should. I had to explain that you have to keep the stylus pressed gently on the screen over the little cross until it moves to the next position. Repeat at each position.
Sorry if I'm teaching you to suck eggs.
Uhmm, No I don't loose any data (settings or anything)
Also, yes I align the screen correctly I guess. I do it just as you tell me
But it's like, when you first got the phone, You first installed the WM (I don't) Then you align the screen (This I have to do) Then it asks you to tell it what time it is (This I also got to do every time i turn off and on my device) Then it asks if you want to have a code lock, you can skip or press next to make a lock (This I also have to do, And YES, I have tried to make a password and then just delete it afterwards) Then it tells you to type in PIN code (I also got to do this, but this is nothing I want removed hehe) Then lastly it auto configurated what network you use (For you guys ATT and sprint maybe, I got NetCom - Also this I do NOT have to do)
Please help me! hehe
Really annoying that I need to config this setting each time I restart my Cellphone
Has i always been this way? Have you not had the phone long?
It sounds like you didn't hard reset your phone after you either turned it on for the first time, or flashed a custom ROM.
I bet a hard reset will work, if not then it sounds like a hardware problem. Like back in the old days before WM5 if your battery died, thats it it would wipe. This is because the memory in the phone is volitile. Your phone might not be keeping the settings or supplying enough power.
Try a hard reset first, this usually solves most problems like this
marcd said:
Has i always been this way? Have you not had the phone long?
It sounds like you didn't hard reset your phone after you either turned it on for the first time, or flashed a custom ROM.
I bet a hard reset will work, if not then it sounds like a hardware problem. Like back in the old days before WM5 if your battery died, thats it it would wipe. This is because the memory in the phone is volitile. Your phone might not be keeping the settings or supplying enough power.
Try a hard reset first, this usually solves most problems like this
Click to expand...
Click to collapse
As said, I got this phone for christmas, I turned it on, and had to set it up, I did, and when I restarted the phone I did NOT have to set it ut again!
After 1 month I hard reseted it (Because of a bad program which ruined my dailpad) and now I have to set up the phone EACH TIME I turn it on!! (I do not have to install WM or config the Network)
OK, so I've Hard Reset my device again, works perfectly now!
i attempted to run the .cab file for battery status, and when i did that it started installing then suddenly froze, then upon resetting the phone using the button on the bottom, it loads to the today screen as it were, and then freezes and will not respond atall, i know it isnt a fault with the touch screen as i have to enter my PIN before it gets to the today screen.
i am new to this so do a "dummies" guide as it was any help will be gratefully recieved.
Richard
Um i have a feeling that you may have a little problem here.
I dont know a brilliant fix for this other than to say to do a hard reset. BUT this well restore it to defult, factory settings as when you got it. So back up your phone of anything important before you do it.
To do it hold down the start and ok buttons and press the reset button. Wait for it to bring up the screen saying 'to restore press send'.
I cannot think of a reason but if its crashing i would think that it would be having problems with loading the files for today so i would guess that on the grounds that the install didnt finish it has, unfortunately corrupted some files.
ahh thanks, got it sorted now