Can someone advise me with a problem I'm currently having on my HTC Touch Cruise running WM6.0? I recently tried to uninstall a program (TomTom, which came installed on the device) but the "Remove Programs" application became locked in what seemed to be an endless loop. The progress wheel kept turning around and around without stopping. I figured out a way to use the rest of my programs but the Remove Programs application continued to run without getting anywhere. After about half an hour of this I reset the device using the recessed reset button. The device began to reboot, but got stuck on the green "Windows Mobile" screen during the reboot, and hasn't gotten any further. I've tried further resets, removing and reinstalling the battery, etc. but the device will not reboot beyond that green screen. Can anyone think of a way I can get my device up and running again without having to wipe the system? (I have some data in device memory that I don't want to lose.)
Try a hard-reset!!
Frepke
I don't want to do a hard reset because I don't want to lose my data and programs.
Related
Hey everyone,
I seem to be having a weird problem.
My Wizard is freezing on the 3rd splash screen. It's been working fine for the last like....2 months. I didn't install anything yesterday (when it was working fine)
Any Idea's on how I can backup my data? or do I have to do a full reflash =\
?
There isn't any way of backing up data if the phone cannot enter the normal mode of operation. If you have programs such as.. hmm.. forgot the names, that allows you to boot into safe mode, you have a slim chance of getting it into normal operation mode. To check if you have such software, just soft reset the phone when you are at the frozen screen AND around which the phone should have been started.
If not, the only way is to hardreset your phone. And overclocking to 260 is no good in a long run.
hanmin said:
There isn't any way of backing up data if the phone cannot enter the normal mode of operation. If you have programs such as.. hmm.. forgot the names, that allows you to boot into safe mode, you have a slim chance of getting it into normal operation mode. To check if you have such software, just soft reset the phone when you are at the frozen screen AND around which the phone should have been started.
If not, the only way is to hardreset your phone. And overclocking to 260 is no good in a long run.
Click to expand...
Click to collapse
Exactly where around is when the phone should be started? At the point in time where the phone should be booting back to the today screen?
Yeah, at the 3rd splash screen...it should load the today screen, but it doesn't.
It just kinda sits there, eventually the screen would stop responding.
I read the "SD backup thread" i did it, unknowing I'd lose all my contacts! Lucky I made a PIMbackup about a month ago...
Still, I wish tehre was a way I could still get back my data.
Same thing happened to me, but then I solved it.
The battery & WM6 weren't being cooperative. Somehow, NBD's WM6 didn't get the proper battery status. My 8125 kept freezing up on the third screen or keep re-booting after the third screen started, particularly after trying a wi-fi spot.
I took the battery out, which of course stopped the freeze and/or recycling. Then I reinserted the batt, plugged in the unit & then turned it back on... no prob!
Weird huh?
I'm not sure how many people, if any, have experience with this phone, but I'm taking a shot in the dark because I am completely out of options here. The phone is similar to the Cect M88, and the other Cect iPhone-clones available, although I'm not sure how similar the button layout is.
I installed PCM Keyboard last night, and all was working fine until this afternoon, when all of a sudden, my phone wouldn't wake up. I ended up having to pull the battery in order to get it to restart, but then it wouldn't boot past the Windows Mobile screen (the first one - didn't even make it to the second screen).
After several attempts to hard reset (top volume button + camera button + power button), I was able to get it reset, but even though active sync was running, folders weren't showing up properly on the phone itself. I did a soft reset, and folders then showed up, but this time active sync wouldn't load on the phone. Several more soft resets did nothing, but I kept trying, and finally... the phone froze up again to the point where it hung on the Windows Mobile screen again. Now, despite all attempts, I can't even get it to hard reset. When I push all buttons from an off state, the screen will turn blue (which seems to indicate some kind of resetting is going on since it normally goes straight to the WM screen) and then a few seconds later, the Windows Mobile screen will come up and hang. I've tried every combination of buttons possible, and I've tried hard resetting probably a good 20-30 times since this happened. I've removed the SIM card, removed the SD card... I've basically tried hard resetting seemingly every way possible, and yet it still will not reset and load up WM 6.0 pro like it should.
Any ideas on how I can get this thing to at least move past the WM screen? If I'm totally unable to hard reset, what would be the next best course of action? Since this is an off-brand phone with no support or any kind of warranty, are there repair places out there that can restore the OS? Is that something I can do myself? (Phone didn't come with any software or anything.) I'm at a loss here... I really don't want to end up with a $200 blue flashlight/paperweight. I know I took my chances when I bought it, but well... this stinks.
worked
hey man i know its old and hopefully you still have your phone.. ok what you need to do is let the phone die completely so you may have to keep the blue screen on and keep turning it on till your phone does this like you i have hard reseted serveral time to no avail but when the phone died i took out the battery plugged it in to the wall charger placed the battery in the phone let the red led light by the camera light up then i turned it on and before the screen could show the splash i did the hard reset phone is aye ok !! hope this helps man.. your post helped me..
eric
Hi all.
Yesterday I installed a cab file that required my phone to reboot. Once I started to do so, my phone froze on the 'at&t world phone' screen during power up. I've removed the battery several times and tried to restart it but it freezes the same way everytime. I've also used the reset button to no avail.
Is there any other way to get it working or is it done for good?
Just hard reset it; hopefully, you remembered to back everything up before you installed the cab. If you didn't, then consider it a lesson learned. The device isn't bricked, but the cab must've screwed up the startup process somehow so that now the device won't start up.
Hi all,
I recently tried changing the wallpaper on my phone from a live background to regular image. The background went black and the phone froze.
I removed the battery and restarted the phone but it now often freezes on the LG logo. When it does occasionally start up the touch screen will not respond so I cannot get past my lock pattern. If I press the stand by button at the top of the phone, the screen goes off and cannot be turned on again, but the phone is still running - as I can tell this when connected to the computer.
I don't have my phone rooted and do not know much about that. I was hoping there was a way to fix this without having to lose all of my data or root/mod my phone. Otherwise I would be happy just to have my phone working.
Can anyone please help with this problem or tell me why the touch screen will not respond the times it does start up?
Cheers
UPDATE - I started the phone holding the volume button down and went into the recovery mode. I'm not sure exactly which option I then selected, as I hit the home key a couple of times, but I think it was "Clear cache and recovery" or something similar.
The phone managed to start back up with all my apps and photos, etc. Although I had to go through the startup wizard again and sign into the Market, LG World, etc.
Now I have a problem with quite a few of my apps. Whenever I click on them, they start very briefly and then I get the message "The application had stopped unexpectedly. Please try again" and have to force close. This happens with apps such as Adobe Reader, GTA 3 and Viber, so it's not a specific type of app.
I also noticed with the few apps that work, data is missing from some and not others. For example, I still have high scores in one game, but not in another.
Does anyone know what the problem is here or why this recovery is maybe causing this?
Thanks very much
Still haven't fixed this problem if anyone could please help. Most of the apps before the recovery still force close upon starting.
Some of these can be fixed temporarily by moving to phone/SD depending on location, but this only lasts for so long, before I have to move again. Others will open up each time as though it's the first opening of the app, e.g. Do you accept....
Apps downloaded after the recovery seem to work fine.
Any suggestions people?
A couple of months back I decided to root my device. I did this using the unlocking the bootloader method. As a result, I lost my DRM keys, and I managed to restore DRM function by following the methods detailed here: http://forum.xda-developers.com/crossdevice-dev/sony/xperia-z1-z2-z3-series-devices-drm-t2930672
I had to download the stock Android 4.4.4 from online, which I flashed my phone with - no problems. Things ran smoothly from then for about a month, and then I realised that my cellular network started to malfunction, and I couldn't access apps like YouTube and Snapchat on the cellular network. This prompted me today to do a "soft reset" of my phone, by holding the power button and volume up button simultaneously for about 3 seconds - under the impression that it would restore my phone settings back to the factory default.
Much to my horror, the worst case scenario happened. When I performed the soft reset, my phone vibrated 3 times and switched off. When I tried to turn it back on, it would show the boot-up screen indicating "SONY", followed by the next screen indicating "powered by android", and then it would show the blue screen with the wavy lines. It stayed on this screen for about 20 minutes. I figured something was wrong, and I tried to soft reset it again, only to be stuck at the blue screen once again. I decided to let it stay that way for 2 more hours, in order to drain the battery. When the battery drained, I turned it back on, and it was still stuck at the blue wavy screen.
I don't know a whole lot about Android phones, and I have no idea why this is happening, but it is causing me an immense amount of frustration - I have invaluable data on that phone, and to lose it would just be devastating. I can't even begin to describe it. I'm using TWRP recovery, and I'm also using TitaniumBackup which is backed up onto my phone's internal storage, and I can't access any of the files on my phone from my computer, because it doesn't recognise my phone.
This has been a long one, thanks for bearing with me. I've got a few questions:
1. What's the problem that's preventing my phone from booting?
2. How do I fix it?
3. If it's unfixable, how can I retrieve my data from my phone?
Really, really hoping someone can help me out on this - I'm completely lost and am desperate here. Thank you in advance!
Can you boot into TWRP's recovery mode using the volume down key?
Just press volume down when you see the green light on your notification led upon powering on your phone
Well something keeps the phone to boot, try to clean cache in recovery, it might help.
But to restore data on internal storage, count it as unpossible.