Hi all.
Yesterday I installed a cab file that required my phone to reboot. Once I started to do so, my phone froze on the 'at&t world phone' screen during power up. I've removed the battery several times and tried to restart it but it freezes the same way everytime. I've also used the reset button to no avail.
Is there any other way to get it working or is it done for good?
Just hard reset it; hopefully, you remembered to back everything up before you installed the cab. If you didn't, then consider it a lesson learned. The device isn't bricked, but the cab must've screwed up the startup process somehow so that now the device won't start up.
Related
Can someone advise me with a problem I'm currently having on my HTC Touch Cruise running WM6.0? I recently tried to uninstall a program (TomTom, which came installed on the device) but the "Remove Programs" application became locked in what seemed to be an endless loop. The progress wheel kept turning around and around without stopping. I figured out a way to use the rest of my programs but the Remove Programs application continued to run without getting anywhere. After about half an hour of this I reset the device using the recessed reset button. The device began to reboot, but got stuck on the green "Windows Mobile" screen during the reboot, and hasn't gotten any further. I've tried further resets, removing and reinstalling the battery, etc. but the device will not reboot beyond that green screen. Can anyone think of a way I can get my device up and running again without having to wipe the system? (I have some data in device memory that I don't want to lose.)
Try a hard-reset!!
Frepke
I don't want to do a hard reset because I don't want to lose my data and programs.
I started haveing issue with the device last night, the phone app was locking the phone up, i tried restoring from my sprite, but it didnt work.
I got it to a point where it workied, but for some reason it lost all my contacts and email settings.
Well I said screw it, ill just hard reset and start from scratch, after a soft reset, it hung on the "Touch Pro" screen withthe red text at the bottom, then just sits there.
If I hard boot it does the same thing.
any ideas?
go into bootloader and then flash a new ROM there.
Hold Volume down and reset. You will go to bootloader. Plug in USB and flash from there. No need to sd flash.
it will not go past the touch pro screen, still sitting like that now. I cannot even turn it off, just reset it and get back to the same spot.
did you take out the battery for a time? but you do that on your own risk... for me that doesnt sound good ...
greetz
Boris
Yep, the best I have been able to get is plugging the phone in and getting it to constantly reset itself.
BRICKED!
New ohone in the mail, hope to have it tomorrow,
Now, do I use my old sprite back up from a week or so ago, or start from scratch?
BD
best is to begin new, but for me that would take 1,5 days cause i know nothinh about UC; thats why i restore my spb backup... with differen Romeos version i had never problems ... take the rom upgrade mode...
Greetz
Boris
Once I get to the bootloader screen, how do I flash the rom?
What is the latest stock rom and what is best link to download?
I finally got to the hard reset warning screen. It says press "send" to reset. Everywhere else (including manual) it says to press "volume up". Anway, I pressed and released "send" but nothing happens. It seems frozen on teh warning screen. Or does it take a few minutes to hard reset.
PLEASE HELP!!!!!
Did you tried the method with settings => system => "Speicher löschen" ( in german; "eraze memory" or something like that in english) => input 1234??
Greetz
Boris
I sent mine back, it did nothing.
hard reset
i had to hard reset my htc touch pro as well because i unistalled a program and it wiped out like half the stock programs. this is what i did....
1). make sure you back everything up that you have on your phone.
2). shut off your phone
3). hold the volume down button and the enter button at the same time. (enter button is the big cirle center button)
4). while holding those two buttons in, press and hold the power button on the top until the popup appears on the screen. then just follow the steps and your phone should be like brand new again!!
Funny thing I did it the first time and it worked like a charm. But now i'm having trouble in doing it again?? any suggestions?? anyone???
I'm not sure how many people, if any, have experience with this phone, but I'm taking a shot in the dark because I am completely out of options here. The phone is similar to the Cect M88, and the other Cect iPhone-clones available, although I'm not sure how similar the button layout is.
I installed PCM Keyboard last night, and all was working fine until this afternoon, when all of a sudden, my phone wouldn't wake up. I ended up having to pull the battery in order to get it to restart, but then it wouldn't boot past the Windows Mobile screen (the first one - didn't even make it to the second screen).
After several attempts to hard reset (top volume button + camera button + power button), I was able to get it reset, but even though active sync was running, folders weren't showing up properly on the phone itself. I did a soft reset, and folders then showed up, but this time active sync wouldn't load on the phone. Several more soft resets did nothing, but I kept trying, and finally... the phone froze up again to the point where it hung on the Windows Mobile screen again. Now, despite all attempts, I can't even get it to hard reset. When I push all buttons from an off state, the screen will turn blue (which seems to indicate some kind of resetting is going on since it normally goes straight to the WM screen) and then a few seconds later, the Windows Mobile screen will come up and hang. I've tried every combination of buttons possible, and I've tried hard resetting probably a good 20-30 times since this happened. I've removed the SIM card, removed the SD card... I've basically tried hard resetting seemingly every way possible, and yet it still will not reset and load up WM 6.0 pro like it should.
Any ideas on how I can get this thing to at least move past the WM screen? If I'm totally unable to hard reset, what would be the next best course of action? Since this is an off-brand phone with no support or any kind of warranty, are there repair places out there that can restore the OS? Is that something I can do myself? (Phone didn't come with any software or anything.) I'm at a loss here... I really don't want to end up with a $200 blue flashlight/paperweight. I know I took my chances when I bought it, but well... this stinks.
worked
hey man i know its old and hopefully you still have your phone.. ok what you need to do is let the phone die completely so you may have to keep the blue screen on and keep turning it on till your phone does this like you i have hard reseted serveral time to no avail but when the phone died i took out the battery plugged it in to the wall charger placed the battery in the phone let the red led light by the camera light up then i turned it on and before the screen could show the splash i did the hard reset phone is aye ok !! hope this helps man.. your post helped me..
eric
Hello Guys,
I started to have problems with my wing and end up in three-color bootloader screen. I can tell you that I am not playing around with my phone. I do not even install any software not to risk its basic phone functionality since I am using this phone as a business phone. So, no crazy rom flash or etc has been done prior to this problem.
My phone started to have problems with answering calls last week. When it was ringing, it was keep ringing and I was not able to take the call even though I was pressing every possible buttons on the phone. It was locking.
I noticed that phone was locking the buttons too. So, I selected "do not lock buttons when the device is off". But, this does not have any effect. Phone was keep locking my buttons.
Last night, I noticed that my phone was unresponsive once again as usual, I soft reset the device, and it booted to the three color screen (I think you guys call this bootloader screen?) where it says "IPL 4.26.0002" and "SPL 4.26.0000". Tried to soft reset probably another 10 more times. same thing...
I took out the battery, went to sleep. Put back the battery in the morning, it booted to the OS and phone is running. But none of the hard buttons were working. It also hangs up the incoming call after first ring. I soft reset the device once again and it went back to the three-color screen.
I went to the Tmobile website, and found that there is an upgrade ROM. I downloaded and ran that program. It said that it installed it to the device successfully, and then the device rebooted itself. Guess what, back to the three-color screen.
I have been reading your forum since morning, and read a lot about brick phones etc. I tried couple of the techniques for recovering brick phones, but nothing helped. Hopefully, someone here can tell me what is going on, even though if the answer is to throw the device to the trash.
Additional Observations
It looks like nobody is interested
I have other observations.
- When "do not lock buttons" is checked, phone starts acting even more weirder. it generates keystrokes by itself. Camera starts taking photos.
- If the battery of the phone is out at least an hour (I don't know why), phones boots fine. If you soft reset at the moment, it will always goes back to the three color bootloader.
Can this be a virus?
i attempted to run the .cab file for battery status, and when i did that it started installing then suddenly froze, then upon resetting the phone using the button on the bottom, it loads to the today screen as it were, and then freezes and will not respond atall, i know it isnt a fault with the touch screen as i have to enter my PIN before it gets to the today screen.
i am new to this so do a "dummies" guide as it was any help will be gratefully recieved.
Richard
Um i have a feeling that you may have a little problem here.
I dont know a brilliant fix for this other than to say to do a hard reset. BUT this well restore it to defult, factory settings as when you got it. So back up your phone of anything important before you do it.
To do it hold down the start and ok buttons and press the reset button. Wait for it to bring up the screen saying 'to restore press send'.
I cannot think of a reason but if its crashing i would think that it would be having problems with loading the files for today so i would guess that on the grounds that the install didnt finish it has, unfortunately corrupted some files.
ahh thanks, got it sorted now