Phone Freezing and Won't Start Properly - LG Optimus 3D

Hi all,
I recently tried changing the wallpaper on my phone from a live background to regular image. The background went black and the phone froze.
I removed the battery and restarted the phone but it now often freezes on the LG logo. When it does occasionally start up the touch screen will not respond so I cannot get past my lock pattern. If I press the stand by button at the top of the phone, the screen goes off and cannot be turned on again, but the phone is still running - as I can tell this when connected to the computer.
I don't have my phone rooted and do not know much about that. I was hoping there was a way to fix this without having to lose all of my data or root/mod my phone. Otherwise I would be happy just to have my phone working.
Can anyone please help with this problem or tell me why the touch screen will not respond the times it does start up?
Cheers

UPDATE - I started the phone holding the volume button down and went into the recovery mode. I'm not sure exactly which option I then selected, as I hit the home key a couple of times, but I think it was "Clear cache and recovery" or something similar.
The phone managed to start back up with all my apps and photos, etc. Although I had to go through the startup wizard again and sign into the Market, LG World, etc.
Now I have a problem with quite a few of my apps. Whenever I click on them, they start very briefly and then I get the message "The application had stopped unexpectedly. Please try again" and have to force close. This happens with apps such as Adobe Reader, GTA 3 and Viber, so it's not a specific type of app.
I also noticed with the few apps that work, data is missing from some and not others. For example, I still have high scores in one game, but not in another.
Does anyone know what the problem is here or why this recovery is maybe causing this?
Thanks very much

Still haven't fixed this problem if anyone could please help. Most of the apps before the recovery still force close upon starting.
Some of these can be fixed temporarily by moving to phone/SD depending on location, but this only lasts for so long, before I have to move again. Others will open up each time as though it's the first opening of the app, e.g. Do you accept....
Apps downloaded after the recovery seem to work fine.
Any suggestions people?

Related

Fighting a lost cause?

I've got a rooted (Super SU, but the original root manager was Superuser) LG C800 that I was having problems with. To be specific, I installed some apps on to the system. Some of these apps would be Titanium Backup for root, Avast Mobile Security, ROM Tool Box Lite, Super SU, and a quite a few others. From day one they seem to be kicked right back to my S.D. card, but not all at the same time, and some would stay on the system. I read where I should move the apps back to my S.D. card and try to re-install them on the system minus the data. When I did, the phone went nuts. Now it stays in a restart mode but never fully boots up. Can I salvage it, and if so, please tell me how?! I have tried the hard reset/recovery boot where you hold down the power button, volume, and a few other keys, but it did not work. I'm a broke college student and can't really afford to buy a new phone. I used this one for everything including tethering it to get my assignments done at home and turned in on time. Please help! I'm open to suggestions....... My phone will be completely off. When I plug it into my computer, via U.S.B., it automatically turns it on whether I want it to be on or not. Then it starts off in "reboot recovery" mode, will boot all the way to the point to where the home screen would normally turn on, but then it starts in that "boot loop" all over again but never fully boots up before going back to the beginning of that "boot loop" yet again. I can't even get it to register on my laptop as being plugged in. The reason I took the apps I placed on the system off was because sometimes when I'd re-boot the system the apps would be on the system and sometimes back on my S.D. card without my involvement of any kind other than rebooting my phone. Is completing a Nandroid recovery or re-installation of my ROM even possible with my computer no longer recognizing it as even being plugged in? From what I can tell it won't be. Am I fighting a lost cause or is it salvageable?
Rooted myTouch Q 4G, a.k.a. LG C800
I believe it has a 2.3.4 GRJ22-perf, and then something like 2.6.35.7? I can't remember off the top of my head, and I can't pull it up on my phone anymore or else I'd double check.
Have you tried booting into recovery?
(More about my phone from the original post) Honestly.........I'm not what you may consider technologically inclined. I have however done about as much research online concerning this matter as any one person can do. I've looked it up on all major sites, and many smaller ones too, that post remedies for phone, or "human" if you'd rather, malfunctions. They all talk about still being able to reach a home screen or doing the whole holding the power and volume decrease buttons until I "reboot recovery" screen appears (if that's what you're referring to as doing a recovery reboot as). Don't forget the one where you hold hold the power and volume decrease buttons along with the "A" and "F" keys as well. I even tried one from here where you're supposed to push the genius button after the Android figure leaves the screen. My phone won't allow me to do either. Basically if it's online, I myself, or this girl that's been staying with me, have tried it without any results. On the initial boot the Android figure and the box with the arrow coming out of it show up and it boots until just about the point that it use to switch over to the home screen and it will start the whole "boot loop" over again. The thing is though that the Android figure and box aren't there any other time after the first boot, and with every boot loop it makes after that, the time is reduced from the beginning of the loop to the end when it starts all over again. The phone won't shut off unless I remove the battery and even though my laptop no longer recognizes the device, when I plug my phone into it or another power source and it's off, it automatically turns itself on and begins that boot loop all over again. there is one thing I have yet to try. I read on one site where I could download a custom ROM on my S.D. and then try reboot it, but it never makes it to the point in which the files on my S.D. card are ran, much less scanned. I am still 100% open to any and all suggestions in the diagnosis of this issue. I may record and place a video on one of the more popular "tube" sites to better show or further explain what's happening and then come back on here to post the link?! Feel free to reply back if it's possible you can help before I'm able to complete that later this evening. And thanks for any and all help in advance to everyone.

a510 power button problem

Hi dear community!
Got a problem with the power button of my a510. Sometimes when the device is in standby and I want to switch it on by pressing the power button nothing happens and rest totally unresponsive. I have to push it like 10-20 times and even connect the charger to get reaction. Once the device is switched on the power button works normal. I suppose its some kind of freezing of the device in standby mode that blocks the power button. Is it a common problem and what can I do? Thanks in advance for advise!
First thing I would try is to reboot it (press power button for a few second and let it shut down, then restart it). If this is not helping I would hardreset it (reset hole left to power/usb-connector).
And if not this is making it better make a factory reset (from the settings). Keep in mind that you will loose all data and have to start from scratch with your tablet.
Thanks! One question though, do the hardreset from the hole left to power/usb-connector do the same thing as factory reset from the settings - loosing all the data?
ozonbg said:
Thanks! One question though, do the hardreset from the hole left to power/usb-connector do the same thing as factory reset from the settings - loosing all the data?
Click to expand...
Click to collapse
Nope. The pinhole reset thingee is similar to the reset button on a CPU. It simply hard reboots the system (supposedly used when the device freezes, since we can't "pull the battery" like what we do with phones).
Reading through your OP though, I actually recommend sending the tablet back to the shop. I don't have that, nor have I heard of that issue.
I don't have this problem, you'd better send it to service.
I think I found the problem wnen seeing the log from the device. It's a freezing situation. The device become unresponsive and that's why the power button doesnt work when pressed. After second long press it reboots the device. So the button works.
In one of those freezings console says: Unsafe JavaScript attenmp to access frame with URL.. So I disabled java in the stock browser and will keep reading log for further freezes.
hi i was getting that issue.
a factory reset stopped it but recently it came back.
im overseas for 2 months asking acer the immeditaely said to return device for repair.
have to wait now.
Also jist the other day i got three freezes screen went pink completely.
once it went yellow.
i would sugest talk to acer as i know mine now is def faulty after the screen issue.
Hi,
so I realized that a couple of days after buying the thing I disabled some of the apps that comes with it in order to save some RAM, but maybe disabling them causes other apps to misbehave. And thats why sometimes device freezes compleatly. Now I'm checking this theory. Sorry for my English.
What did you use to disable them?
From settings - > apps, then choose a system app and there is a option to disable it.
Another thing. So I'm playing a lot and when some game suddenly stop responding I force closing it. Even this game is already closed after like 10-15min. the device freezes and only rebooting it saves the situation.
ozonbg said:
Hi,
so I realized that a couple of days after buying the thing I disabled some of the apps that comes with it in order to save some RAM, but maybe disabling them causes other apps to misbehave. And thats why sometimes device freezes compleatly. Now I'm checking this theory. Sorry for my English.
Click to expand...
Click to collapse
I disabled alot of stock apps as well. My tab is running fine though. You can maybe list down what you've disabled and I'll confirm if they're disabled on mine too?
Couple of days observation lead me to the conclusion that the freezing is due to unresponding processes left in the memory most likely a high demanding 3d games such Dead trigger, Asphalt 7 or Dark knight.
Edit:
It might be a bad freezing flash player mostly used through stock browser.
i tried this way too..but it freezes also when it's fresh from a hard reset
i don't know if it's an app issue...or whatever.
but i just got a new a510 as replacement of my old one that kept freezing...and also this replacement keeps freezing
i didn0t disable any native app...nor installed any new app. just got it...and freezes the same.
When watching flash video in stock browser and when exit watching, the browser sometimes freezes and needs to be force closed to function again. When left whitout force closing it eventually after some time causes general freeze. That's happening also when a game crashes and left in memory that way. Needs to force close everything that crashes. For example when watching HD Cams in Earthcam.com often browser crashes when closing it or when I play Tower Defense game crashes a lot. Afterwards the whole system freezes.
That's my assumption as above all monitoring I've done.
Let's hope Acer will have fix in Jelly Bean update.
in the newer firmwares are freezes still found? i noticed that all my italian friends stuck with 1044 experience them...maybe later ones solve it?
There is no new firmware, but will be most likely.
there are lots of ota after 1.044 ww.
germany is at 1.099 stock....
i'd like to hear something from who uses it ...

Random screen crashes, freezes, glitches

Hello! I have a stock Android Lollipop 5.0.1 Nexus 5 and for the past week or so I have been experiencing a weird issue.
The device randomly crashes. By "crashes" I mean the screen goes black, but the backlight is still on (it's a lighted black). I can push the power button and it will turn completely black (locked) and if I push it once more it turns lighted black again.
To get the device back into usable state I have to keep the power button pressed until the phone resets. Sometimes I keep it pushed for a full minute and nothing happens, sometimes 10 seconds are enough. Sometimes it will go through the "Google" logo and then stay in the lighted black state until I finally manage to reboot it again. Sometimes it crashes again right after it boots up.
It's weird because a lot of the times it's ok throughout the day and then when I go out in the evening, I take it out of the pocket and I see it crashed. Sometimes it crashes while I actually use it.
Last night it started doing something else: instead of lighted black, the screen is filled with static noise. It doesn't move or anything, it's a still image. Today, when a crash like that occurred, the screen glitched first (random lines on the screen, some parts got moved, really weird). I will get some photos if it happens again.
The problem is that I can't identify what's causing it. There is no particular app or action that I do / use that triggers this. It also doesn't seem to be movement-based, as it sometimes happens while it's sitting still on a table.
I updated to 5.0.1 about a day before this started happening, but I'm still not sure if it's software or hardware-based.
I tried a factory reset and booting into safe mode, none of these helped. I will only consider flashing a custom ROM as a final resort, because I'm not sure if it voids the warranty.
PS: the device is still under warranty, but I'm away for the holidays and will be until the beginning of the next year. And I'd like to have a usable device, especially while I'll be on the road.
Smith_S9 said:
Hello! I have a stock Android Lollipop 5.0.1 Nexus 5 and for the past week or so I have been experiencing a weird issue.
The device randomly crashes. By "crashes" I mean the screen goes black, but the backlight is still on (it's a lighted black). I can push the power button and it will turn completely black (locked) and if I push it once more it turns lighted black again.
To get the device back into usable state I have to keep the power button pressed until the phone resets. Sometimes I keep it pushed for a full minute and nothing happens, sometimes 10 seconds are enough. Sometimes it will go through the "Google" logo and then stay in the lighted black state until I finally manage to reboot it again. Sometimes it crashes again right after it boots up.
It's weird because a lot of the times it's ok throughout the day and then when I go out in the evening, I take it out of the pocket and I see it crashed. Sometimes it crashes while I actually use it.
Last night it started doing something else: instead of lighted black, the screen is filled with static noise. It doesn't move or anything, it's a still image. Today, when a crash like that occurred, the screen glitched first (random lines on the screen, some parts got moved, really weird). I will get some photos if it happens again.
The problem is that I can't identify what's causing it. There is no particular app or action that I do / use that triggers this. It also doesn't seem to be movement-based, as it sometimes happens while it's sitting still on a table.
I updated to 5.0.1 about a day before this started happening, but I'm still not sure if it's software or hardware-based.
I tried a factory reset and booting into safe mode, none of these helped. I will only consider flashing a custom ROM as a final resort, because I'm not sure if it voids the warranty.
PS: the device is still under warranty, but I'm away for the holidays and will be until the beginning of the next year. And I'd like to have a usable device, especially while I'll be on the road.
Click to expand...
Click to collapse
I have none of your issues, try booting the device in safe mode and see if the problems still occure. It must be a or multiple downloaded apps that are causing your issues. Or try a data factory reset and restore/download your apps one by one amd try to identify the culpritt.
gee2012 said:
I have none of your issues, try booting the device in safe mode and see if the problems still occure. It must be a or multiple downloaded apps that are causing your issues. Or try a data factory reset and restore/download your apps one by one amd try to identify the culpritt.
Click to expand...
Click to collapse
I said in the post that I tried both of those things. The crash occurred seconds after booting in safe mode and factory reset did not help either.
Smith_S9 said:
I said in the post that I tried both of those things. The crash occurred seconds after booting in safe mode and factory reset did not help either.
Click to expand...
Click to collapse
Flashing the 5.0.1 factory image in fastboot should fix your issues. Or try flashing system.img first, maybe thats enough.
Same issues with my Nexus 5
gee2012 said:
Flashing the 5.0.1 factory image in fastboot should fix your issues. Or try flashing system.img first, maybe thats enough.
Click to expand...
Click to collapse
I am experiencing SAME exactly issues in my N5 with 5.01 and 5.1 . EXACTLY... you are not alone
Seems a software problem (third party app ?) , started in 5.01 and now is in 5.1 , of course system and boot images where flashed with fastboot, so no solution using
Stock, Rooted, using Nova Launcher - Smartwatch 2 - Google Cardboard - Chromecast and many apps.
But started ..if memory helps .. after installing Cardboard 3D apps.
reimer1 said:
I am experiencing SAME exactly issues in my N5 with 5.01 and 5.1 . EXACTLY... you are not alone
Seems a software problem (third party app ?) , started in 5.01 and now is in 5.1 , of course system and boot images where flashed with fastboot, so no solution using
Stock, Rooted, using Nova Launcher - Smartwatch 2 - Google Cardboard - Chromecast and many apps.
But started ..if memory helps .. after installing Cardboard 3D apps.
Click to expand...
Click to collapse
My phone had an issue with the screen. I went to the LG service and they replaced the screen entirely, so that's that.
again and again...
i'm in the same case... I don't have any clues or solutions, i'm just wainting like a dumb... I don't know what to do, i always have to make the thing with the power button and the lower sound button to make it show the boot screen, but it glitch after few seconds... PLS HALP

Black Screen Of Death

Hi all
Just wondered if anyone else has had a BSOD?
Brand new out the box, my Z5 connected and Google instantly downloaded my apps and contacts associated with my account from previous phone (Sammy Galaxy S4). This was OK, but it took a while and was about 70 apps. I rebooted after it was all done, of course, but occasionally I get this damn Black screen where everything is unresponsive (can't upload screenshot yet)
The only way to wake the phone up from this dark coma is to either reboot or switch user to guest then switch back again. Nothing else seems to work. Its probably one little app incompatibility but don't know how I'm going to find it except uninstalling 1 app at a time and testing the phone to see if it reoccurs. Could take ages to figure out.
Anyone suffering from this?
YES
Finally! Someone who seemingly has the same issue as I do!
It seems to happen most often when I hit the home button from snapchat, or some other camera app, but not always. Other details about my issue:
Screen goes black, but is clearly on. Status bar can still be dragged down, notifications can be pressed but do not respond. They can be dismissed.
Home screen, back, and recent apps buttons still respond, but do not do anything EXCEPT once in a while I can get it to go to just my background... no apps, icons, or anything else. At this point, the recent apps button disappears.
Prior to getting the black screen, my phone will not lock. It will turn off the screen when I press the power button, but when I press it again it is already unlocked.
Not sure what's up, or what I can do! Rebooting the phone helps for a little while, but I get it usually once or twice a day. It seems like it happens more on weekends, but that could just be confirmation bias since I used it more.
:crying:
Hmmm...
for me it doesn't seem to be triggered by anything - it just happens. (I don't have snapchat installed)
I've uploaded the screenshot as my profile image, so you can see the back triangle is the only thing that is not blacked out, that and the very top (battery/clock,signal, etc). If I tap the screen bottom right where the square is instead of seeing a list of recent apps the screen will flicker as if the list is scrolling up the screen but it all stays dark. I'm thinking of factory reset then reinstall everything. A PIA but as I have unlimited data it's no biggy.
Thanks for replying, Vargasm, and good luck with solving it. If you find anything out post back!
I have the same issue on my Z5 premium. There is no solution except reboot it. T^T
i have the same problem here. Phone is only a week old and totally stock. Have heard it may be due to a screen protector if you use one. I am loathe to remove mine though.

will i be able to recover my game data?

hello, i have an INCO aurora iis tablet, everything was fine, BUT, suddenly i changed the wallpaper and the next time i turn it on, my screen was black, but no other problems, this happened 3 times, and on third time, i got an error, it says: system.ui has stopped working, i can continue using my tablet, i uninstall a lot of things, cleaned cache, but it still pop up, i was able to play, but the shortcut touch buttons dissapear and appear, but i was using the tablet like that, then it got worse:
next i cant do anything, the error dont stop appearing, i can press quickly some buttons like menu or things and touch on clore the error, and when i tried to change the wallpaper, it said: (name of the animated theme) has stop working, if i dont put an animated background, the tablet reset, then of course, it got worse, i cant tap on anything, the error is so fast i cant press nothing, and if i managed to tap on config or something, tablet restarts, i installed some programs on my pc, and i was able to backupp my images and some other things, BUT
this is the main problem, it will be short:
my tablet isnt rooted, and there is a game called teaching feeling, that i couldnt find the game data, it is there, on my tablet, but i think i need to root my device to get them, but, i already read some info here and around the web, that i can backupp that stuff using adb, but my windows xp isnt the best for that, i use a windows 7 pc and cant do anything, when i run 'adb devices". it dont show nothing or it says it isnt a command or something like that
the question is: i will be able to backupp that game data?
2 what causes the error? i uninstalled all google updates and some of google software, but it didnt fix anything
actually the tablet dont go beyond the inco logo, it keeps restarting, hard reset will fix it?
but , i cant hard reset everything and lose my important game data sorry for my grammar and the long post, thank you for your help.

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