Fuze physical keyboard locks up device - Touch Pro, Fuze General

Posted this over at PPCGeeks, but since there is a bigger GSM following over here, thought I might try and see what you guys think.
As the title states, something bizzare happened yesterday and everytime i open the physical keyboard it freezes my device andd i have to soft reset. only thing i can do is use the soft keyboard which defeats the purpose of having this device. i must have hard reset a dozen times and i even loaded the stock ROM again thinking i had a corrupt file system. fuunny thing is before and after hard a hard reset and I load the stock ROM and the device starts it to load the customization bloatwares it hangs on the ozim .cab instal and i am forced to soft reset to get it going. i am baffled. i called at&t and they are mailing me a new Fuze, but in the meantime i would like to to troubleshoot the device and get it working because i have no idea when i will get my new device. i am tempted to load a custom rom but i am convinced its a hardware issue. so any ideas, advice, they are all welcome, and if someone can extract the keyboard driver into a cab maybe i can give that a try. thanks in advance.
Flashed to RSW's 1.5 Fuze ROM and I still have the same issues. Could my system be corrupt, is there something in the registry I might look for?

Related

frozen boot please help

can someone please help me figure out what the deal is with my phone, it's been working great minus the fact it wont work with activesycn anymore, but today i was at my friends using wifi and surfing the net and using Remote Desktop and it locked up, i rebooted it with the reset button and it sits at the Windows Mobile splash screen, for 45+mins, i havent waiting longer than that, i noticed if i pull the battery, sim, SD out and let it sit, put it all back together, press all the buttons, turn it back on and press buttons while is coming on, itll come on, dont know why i have to press stuff lol but its working, and its done this twice, if my activesync worked i'd re-flash it but this rom hasnt been too bad for me, it's one of the earlier Faria releases of wm6. anyone know what would cause it to freeze up during boot and work Sometimes? or a way to make it boot up for sure w/o doing a hard reset.
i noticed it will boot up if i press some buttons during the first/second splash screen, the HTC one and the one with the version numbers, if the keyboard lights up i know its gunna boot successfully. this is crazy. and annoying.
You might try flashing with Shelltool. I'e never done that but it seems to work.
Have you tried to do a hard reset on it? No flash is required. Also for ActiveSync, go to Start > Settings > Connections > USB to PC and uncheck (or check) the box there and see if ActiveSync starts working for you.
And you can always flash directly to the bootloader (no activesync required) if thats what you want to do. Just turn off the phone, then hold the camera button and turn the phone back on. As long as you see USB above the left softkey you are good to go for flashing a different rom onto your phone. I would strongly suggest if you do this to flash back to an official ROM first (T-Mobile 2.26 is a good one to use) and then flash a custom rom of your choice.
No idea why this would have started, but my guess is something you have recently added has a conflict on your phone. You might want to go to remove programs and remove the last couple of things. Then grab a trial copy of MemMaid and run that to clean up bad registry entries and such. See if the problem goes away.
Good luck!
Ah.. See, I want to flash really bad and try something with the new HTC Touch on it, there are so many roms lol, i don't even know where i saved the file for the one im using now.. but the only problem is, i cannot get the damn thing to sync with activesync, i've tried reinstalling it and unchecking the other box on the phone, no go. i'm sure there is no other way to back everything up is there? :-( i'll try memmaid too just incase that can fix the registry. any specific rom you recommend with HTC Touch ? i text A LOT with my phone so i'm mainly only worried about texting and taking pictures, but i've got the UK rom to install, i heard that is better than my current one.
sintax said:
Ah.. See, I want to flash really bad and try something with the new HTC Touch on it, there are so many roms lol, i don't even know where i saved the file for the one im using now.. but the only problem is, i cannot get the damn thing to sync with activesync, i've tried reinstalling it and unchecking the other box on the phone, no go. i'm sure there is no other way to back everything up is there? :-( i'll try memmaid too just incase that can fix the registry. any specific rom you recommend with HTC Touch ? i text A LOT with my phone so i'm mainly only worried about texting and taking pictures, but i've got the UK rom to install, i heard that is better than my current one.
Click to expand...
Click to collapse
I don't care for the Touch stuff (I assume you are talking the Cube), so I really can't comment on that. You'll have to try that yourself.
Use PIM Backup to backup your SMS, MMS, Calendar, contacts and more to your SD card. You could install it by downloading it directly to your phone (its just a zip file with the exe that you run).
As I said, you can upgrade without activesync. Just go to the bootloader as I described.

Benefits of Hard Reset After Flashing New Rom?

Hello, I have an AT&T branded Tilt, and I flashed the original HTC TYTN II rom on it. I thought I followed all the steps to flashing a new rom correctly. I realized today that I didn't do a hard reset once the screen came up saying “Tap the screen to begin to set up your windows-mobile device”. I just went ahead and let everything install and installed all my apps and settings. I have never performed a hard reset on this device at all. So my question is, if I do a hard reset now is that the same as if I was to do it when the “Tap the screen to begin to set up your windows-mobile device” dialog was showing? Or do I have to flash the same rom again and do the hard reset when I was supposed to?
The reason I ask is that I am having some issues with activesync, and some wifi issues that I just resolved. Also, sometimes the device screen seems to freeze up for a few seconds, and then recognizes the tap on the screen later. I don't know if these are common issues, or is it because I didn't do the hard reset.
So again, do I need to flash the same rom again, and then do the hard reset when I was supposed to, or should I do a hard reset now?
Thanks!
At first when I read about the hard reset after flashing for some reason I thought it only applied to cooked roms. Is that right or wrong?
Doing a Hard Reset after flashing is a "best practices" step. It isn't mandatory and failing to do it doesn't mean your phone will suddenly implode. It's just that doing the Hard Reset clears up so many weird problems that can crop up after flashing a new ROM, cooked or otherwise. If you aren't having any problems, then don't fret over it. Wait until the next time you flash a ROM to do it.
And yes, the Hard Reset will erase everything back to the beginning (i.e. when you unboxed the phone or when you flashed the new ROM...whichever is more recent).
I also suggest you read through the thread for whatever ROM you flashed. Many times things like WiFi and Activesync oddness is specific to that ROM's build and will be discussed there. That is also the reason to post problems in that thread...you'll be talking to others running that same ROM.
As for the screen tap issue...it's common and should be around here somewhere on these threads. I would point you to the search function and to the wiki...but I'm sure you've alread used those.
Het thanks Jarek91. I read the link for "ROM Flashing FAQ for Newbies" found here: http://forum.xda-developers.com/showthread.php?t=356895
And I didn't find anything saying to hard reset, that is why I didn't do it. I only came across this link today which is the "things to do before and after flash": http://forum.xda-developers.com/showpost.php?p=1846653&postcount=800
I wish it had been in the instructions for the rom flashing faq for newbies.
So with my issues do you suggest re-flashing the rom and doing the hard reset method?
tk123456789 said:
Het thanks Jarek91. I read the link for "ROM Flashing FAQ for Newbies" found here: http://forum.xda-developers.com/showthread.php?t=356895
And I didn't find anything saying to hard reset, that is why I didn't do it. I only came across this link today which is the "things to do before and after flash": http://forum.xda-developers.com/showpost.php?p=1846653&postcount=800
I wish it had been in the instructions for the rom flashing faq for newbies.
So with my issues do you suggest re-flashing the rom and doing the hard reset method?
Click to expand...
Click to collapse
reflashing more than likely will not benefit anything. however HR is really to clean out any small hang-arounds and tidbits from the previous rom. You can HR at any time. However, remember by doing so you will have to reinstall all apps previously installed.
tk123456789 said:
I wish it had been in the instructions for the rom flashing faq for newbies.
Click to expand...
Click to collapse
We're trying to drum up more community participation in updating the Wiki...I'll add that one to my to-do list for this evening unless someone gets to it first (hint hint...if you feel comfortable with wiki editing )
tk123456789 said:
So with my issues do you suggest re-flashing the rom and doing the hard reset method?
Click to expand...
Click to collapse
You don't have to flash again to do the Hard Reset, you can do that at any time...it just takes you back to the base flash (in your case, the base HTC Kaiser ROM) without any additional programs or changes. So if you do that, make sure you backup any data you want to keep that is stored on the phone itself like contacts, sms, mms, etc...
Even though I would like to, I don't think I am ready (noob) to edit the wiki, sorry
I know that the hard reset will erase all my settings and apps, but my main concern is that even if I do the hard reset now, I didn't do it at the “Tap the screen to begin to set up your windows-mobile device” screen.
tk123456789 said:
Even though I would like to, I don't think I am ready (noob) to edit the wiki, sorry
I know that the hard reset will erase all my settings and apps, but my main concern is that even if I do the hard reset now, I didn't do it at the “Tap the screen to begin to set up your windows-mobile device” screen.
Click to expand...
Click to collapse
The reason we say that is it's right after you flash and before you actually go through any work setting up all the customisation you're going to do. After all, there's no need to set your timezone and install apps and align the screen if you're just about to reset the device and have to do it again...now is there? So the timing isn't critical to it fixing things, it's just the best way to do it so you don't waste effort with configuration that will be lost in the reset.
Oh Ok! Thanks! I will post my issues with activesync and the screen freeze in the appropriate place and see if they can be resolved. I really don't want to hard reset because I will lose all my settings and apps.
Thanks again!
As rom flashing will remove everything already, I really don't see the point to HR after rom flashing.
jackleung said:
As rom flashing will remove everything already, I really don't see the point to HR after rom flashing.
Click to expand...
Click to collapse
Actually, I think that's the point and was mentioned in several posts above. HR will remove the sniggling remnants that could be left over from the flashed over ROM. Apparently, flashing doesn't necessarily do it.
I, too, initially thought that this might be a "belt-and-suspenders" and totally redundant step, but it seems to make my Dutty 6.1 ROM work perfectly. I used not to do it (but found the advice suggesting me to do it in Dutty's latest ROM post), and usually ran into problems.
Doesn't hurt, and I'm just guessing that the chefs who suggested it might have a good reason.
But what the heck, I still throw spilled salt over my left shoulder, so perhaps I'm the wrong person to be commenting...
-Humbert
HHumbert said:
Actually, I think that's the point and was mentioned in several posts above. HR will remove the sniggling remnants that could be left over from the flashed over ROM. Apparently, flashing doesn't necessarily do it.
Click to expand...
Click to collapse
Rom flashing is just like formating yr hard drive (flash rom in our PDA). Nothing is left, and the flash rom will be rewrite by the rom image you supply for the flash process. HR simply goes back to the state right after the flashing, and there's really no point to HR after flashing.
Hi Jackleung. Since I am a noob, no i am even more confused about the Hard reset benefits. You say it is pointless, and others say it is beneficial? Is there anyone else out there with an opinion?
Anyone at all??
tk123456789 said:
Hi Jackleung. Since I am a noob, no i am even more confused about the Hard reset benefits. You say it is pointless, and others say it is beneficial? Is there anyone else out there with an opinion?
Click to expand...
Click to collapse
He can say what he wants. He is entitled to his opinion just like everyone else...but I have seen both personally and by posts of others that HR after flashing does indeed fix a wide range of odd problems that crop up. I couldn't tell you why it does...because Jack is essentially right. Flashing is like formatting a hard drive and reinstalling the OS and apps...but doing a HR does make a difference for some reason.
Perhaps someone with OS experience could give you a more detailed answer. I can only offer what I've seen.
I got a question, what does it hurt to do a Hard Reset after rom flash and prior to setting up your phone? Absolutley nothing. So why not do it? Exactly, there is no reason why it shouldn't be performed. As for me, it has helped out many small issues, such as screen freeze, lags and the likes. It has now become a standard for me and it takes up all of about 5 seconds after a rom flash. So again I ask, why not do it? What can it hurt? Now, I say, if you don't want to perform a Hard Reset, then don't but I will say that if you have problems right off after a rom flash and you post your question, then more than likely the first question asked back to your question will be "Did you perform a HR at the "tap to align" screen?", to which your answer will more than likely be no and at which point the suggestion given to your problem will be to perform a HR.
In other words, do what you want but remember it sucks having to do one once you have already set everything up.
jarek91 said:
He can say what he wants. He is entitled to his opinion just like everyone else...but I have seen both personally and by posts of others that HR after flashing does indeed fix a wide range of odd problems that crop up. I couldn't tell you why it does...because Jack is essentially right. Flashing is like formatting a hard drive and reinstalling the OS and apps...but doing a HR does make a difference for some reason.
Perhaps someone with OS experience could give you a more detailed answer. I can only offer what I've seen.
Click to expand...
Click to collapse
I agree with Jarek and I can also give you some of the reason why. I have done countless flashes and can tell you that it makes a difference. I would love to do a poll of all the people on xda that have had a bug on a fresh flash and hard resetted and then not had the bug anymore.
Think about a hard drive. If you reformat a hard drive you are NOT completely erasing it. The information on a hard drive is always there. You are freeing the space but the information is still there. Ask anyone that works in any upper tier law enforcement agency and they will tell you that it can be extracted with the right tools. I had some friends in the military that did exactly that. The only way to erase a hard drive is to smash it with a hammer. On our phones even after reflashing bits of the old rom can still be behind. By hard resetting you are in a sense defragmenting the information and writing it into a more orderly fashion. A hard reset statistically increases the chance that the information is written to the exact location in memory that the designer intended.
Thats the best explaination I can give its been a long time since college.
P1Tater said:
I got a question, what does it hurt to do a Hard Reset after rom flash and prior to setting up your phone? Absolutley nothing. So why not do it? Exactly, there is no reason why it shouldn't be performed. As for me, it has helped out many small issues, such as screen freeze, lags and the likes. It has now become a standard for me and it takes up all of about 5 seconds after a rom flash. So again I ask, why not do it? What can it hurt? Now, I say, if you don't want to perform a Hard Reset, then don't but I will say that if you have problems right off after a rom flash and you post your question, then more than likely the first question asked back to your question will be "Did you perform a HR at the "tap to align" screen?", to which your answer will more than likely be no and at which point the suggestion given to your problem will be to perform a HR.
In other words, do what you want but remember it sucks having to do one once you have already set everything up.
Click to expand...
Click to collapse
I have to agree with doing a hard reset. I am by far, not an expert, but when flashing a new ROM, I now always do a hard reset. In the beginning, I sometimes didn't do a hard reset. There always seem to be a little bug pop up here and there.
Since I having been doing a hard reset, the ROM's work like the creators have stated.
Plus with most of the ROM's using UC, it makes it very easy to reinstall your apps.
Believe me. Things from oprevious ROM's can get hung up in NAND. Some times you can have provisioning issues as well. It's always best to HR before & after a ROM flash.
If I go directly from an AT&T ROM to a WM6.1 romm occasionally I'll have 2 system message accounts. If I HR before & after, this issue never occurs.
GSLEON3 said:
Believe me. Things from oprevious ROM's can get hung up in NAND. Some times you can have provisioning issues as well. It's always best to HR before & after a ROM flash.
If I go directly from an AT&T ROM to a WM6.1 romm occasionally I'll have 2 system message accounts. If I HR before & after, this issue never occurs.
Click to expand...
Click to collapse
Im with GSLEON3, many times the flash procedure is what I call faulty.
Its was mentioned that its like installing windows on a clean HD...yeah I agree
I often format my HD on my laptop (kids use it ) and I install the same os from the same cd, but the os behaves diffrently from time to time, and everyone who installs os frequently would notice this, if not im surprised.
And so many times when ppl has complained about slow or sluggish roms, and I have advised to HR,they often come back and say it helped out alot...
cant argue with that...

TC camara problem

Hi,
I tried to search the forum, I googled around, but I seem to be the only one with this problem:
sometimes (I can't specify it anymore, there is not routine in this problem!) when I open my camera the screen stays black, as if the camara was covered with something (which it isn't, of course!)
I already hard resetted my Crouise, problem was fixed for like 2 weeks, but today, problem turned up again.
Soft reset does not help... any ideas except throwing it at some hard wall?
Edit: Phone is really slow when this problem come up and the only way to leave camera mode is to press the red phone button or do a soft reset
Sounds quite bad, may be a hardware fault...
One hard reset temporarily solved the problem, if you did the hard reset again would it again solve the problem (for a while?). Backup all your files and give it a try.
If not then it may be a hardware problem, in that case I would recommend you send it back to HTC or O2.
If it temporarily solves the problem then it is probably a software issue - I would recommend you try flashing a new ROM, or flash the original ROM.
Just a suggestion...
I did a hard reset again today, backing up my Files via Spite Backup, but after reseting, Camera still isn't working...
Recovering the backuped files didn't help either...
F**k, I really don't want to sent the phone in, because I only have this one, and I sure it's gonna take some weeks to get a replacement...
Is there any way of reinstalling the camera...*hoping for hope*
I have exactly the same problem and i haven't find annything to fix this.
Need some help please
I've got the same problem, I have only find (for my case) some situations...
If you turn on the pda, it works.
if you wait for a while, it works again.
if you wait for some hours, it stop working...
then, if you regular turn off and on the pda, is not secure that it works.
If you soft-reset, it works.
If you keep the pda connected via usb or ac cable, it works everytime (I'm testing it now and it's from this morning that the cam works perfectly).
So I think is a only software problem, exactly I think is apmd error.
Power saving shut down cam device, and when you click camera.exe, the os is not so quickly to return on the device...
I ask to the experts (not me, obviously) if it can be a possibility...
Also can I set, only for cam device, the power saving disabled? So I can test my consideration better?
Thanks

htc Touch Cruise / Polaris / 3650.

Hello all,
A simple question.
How can one tell what kind of a unit he has, is it WWE or is it ASIA or maybe another, I have bought my unit 2nd hand and since then had problems with the softwares and radio roms.
I have used WWE rom, and I just can not get all my contacts in, I have used ASIA and for a few days all was working fine, till something happens I reset the unit and either data is lost or the radio has no signal etc.
Another question, is it possible to stop the Automatic Customization after a hard reset???
Your help would be much appreciated.
WWE or Asia depends on installed ROM. Type can be Polaris 100 or Polaris 200, AFAIK, and is visible during hard reset.
What ROM are you using now? Looks like trouble with ROM or bad device.
Customization can be stopped, if I remember correctly, but you should check this thread: http://forum.xda-developers.com/showthread.php?t=355277&highlight=Polaris+tips+tricks
Hi,
Many thanks.
For the moment I am using a cooked rom Khanx 1.6 Pro.
I was really fed up with the Original Rom as I said it was fine for a few days, working smoothly, even backups by SPB were fine, and suddenly one day the unit froze and I had to reset after the rest nothing worked, all data lost.
Even after Hardreseting I was having problems with 'VDDemon' each time, only after re-installing the rom for a few times I was able to go back to working with it.
I mainly use the unit for telephone (ofcourse), mail, notes and sms.
By the way when I enter bootloader, I can see POLA100 MFG, and the SPL-2.20.Olinex, CPLD-2.
And what I meant about the Automatic ..., when you hard reset the unit you get a windows saying that in 3 seconds and automatic instal is beginning, how can one stop this instal????????
So really I am not even having fun with it at all.
OK, Pola 100 is here too, but SPL is original HTC.
Could you try device for few days with "bare" ROM, meaning no other software installed? Maybe it's software incompatibility.
For stoping customization check thread I mentioned, think it's described there. But I might be wrong, it could be some another thread. In any case, I remember reading about it here and a way how it can be stopped.
My Polaris is stable as stable Windows device can be...
Bodisson said:
OK, Pola 100 is here too, but SPL is original HTC.
Could you try device for few days with "bare" ROM, meaning no other software installed? Maybe it's software incompatibility.
For stoping customization check thread I mentioned, think it's described there. But I might be wrong, it could be some another thread. In any case, I remember reading about it here and a way how it can be stopped.
My Polaris is stable as stable Windows device can be...
Click to expand...
Click to collapse
What do you mean SPL is original HTC?
It is Oli's SPL...

Cant access SMS message section

Hey guys, I have trouble going into the message screen on my touch pro. Every other part of the phone works fine. But if I touch the screen to access the message section, it wont respond. Or if I touch the all messages area of the screen, it will light up but the screen wont switch over. pretty much every other part of the phone works except accessing the message/sms part. i still can receive incoming texts but i have no way of replying it!
I have tried soft reset and it would not help either.
This problem appeared out of nowhere.
my touch pro is unlocked, ROM version is 5.05.401.1 WWE, using windows mobile 6.1
From your report, it sounds like something in the software is crashing. I had something similar and the only way I could figure was to re-flash it (involves losing everything loaded on your phone, without a backup) with the ROM I wanted. There may be another way but for the lack of experience with a stock ROM and your specific situation, it is difficult to help you troubleshoot.
should I go for a hard reset?
or should I reinstall a new ROM? if this is the case, can you kindly tell me how to do it?
all my contacts are saved on my sim card so im not too worried about losing those infos.
I suppose it wouldn't hurt anything to try the hard reset first. Also, if there was anything added/installed and wasn't a part of the stock ROM, it is likely you will lose it such as programs, games, etc. Let me know if you'd like to try your hand at flashing a custom ROM, if the hard reset doesn't work.
If you aren't comfortable with either of these, it might help to give it a few days to see if anyone else chimes in...

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