Hi,
I tried to search the forum, I googled around, but I seem to be the only one with this problem:
sometimes (I can't specify it anymore, there is not routine in this problem!) when I open my camera the screen stays black, as if the camara was covered with something (which it isn't, of course!)
I already hard resetted my Crouise, problem was fixed for like 2 weeks, but today, problem turned up again.
Soft reset does not help... any ideas except throwing it at some hard wall?
Edit: Phone is really slow when this problem come up and the only way to leave camera mode is to press the red phone button or do a soft reset
Sounds quite bad, may be a hardware fault...
One hard reset temporarily solved the problem, if you did the hard reset again would it again solve the problem (for a while?). Backup all your files and give it a try.
If not then it may be a hardware problem, in that case I would recommend you send it back to HTC or O2.
If it temporarily solves the problem then it is probably a software issue - I would recommend you try flashing a new ROM, or flash the original ROM.
Just a suggestion...
I did a hard reset again today, backing up my Files via Spite Backup, but after reseting, Camera still isn't working...
Recovering the backuped files didn't help either...
F**k, I really don't want to sent the phone in, because I only have this one, and I sure it's gonna take some weeks to get a replacement...
Is there any way of reinstalling the camera...*hoping for hope*
I have exactly the same problem and i haven't find annything to fix this.
Need some help please
I've got the same problem, I have only find (for my case) some situations...
If you turn on the pda, it works.
if you wait for a while, it works again.
if you wait for some hours, it stop working...
then, if you regular turn off and on the pda, is not secure that it works.
If you soft-reset, it works.
If you keep the pda connected via usb or ac cable, it works everytime (I'm testing it now and it's from this morning that the cam works perfectly).
So I think is a only software problem, exactly I think is apmd error.
Power saving shut down cam device, and when you click camera.exe, the os is not so quickly to return on the device...
I ask to the experts (not me, obviously) if it can be a possibility...
Also can I set, only for cam device, the power saving disabled? So I can test my consideration better?
Thanks
Related
can someone please help me figure out what the deal is with my phone, it's been working great minus the fact it wont work with activesycn anymore, but today i was at my friends using wifi and surfing the net and using Remote Desktop and it locked up, i rebooted it with the reset button and it sits at the Windows Mobile splash screen, for 45+mins, i havent waiting longer than that, i noticed if i pull the battery, sim, SD out and let it sit, put it all back together, press all the buttons, turn it back on and press buttons while is coming on, itll come on, dont know why i have to press stuff lol but its working, and its done this twice, if my activesync worked i'd re-flash it but this rom hasnt been too bad for me, it's one of the earlier Faria releases of wm6. anyone know what would cause it to freeze up during boot and work Sometimes? or a way to make it boot up for sure w/o doing a hard reset.
i noticed it will boot up if i press some buttons during the first/second splash screen, the HTC one and the one with the version numbers, if the keyboard lights up i know its gunna boot successfully. this is crazy. and annoying.
You might try flashing with Shelltool. I'e never done that but it seems to work.
Have you tried to do a hard reset on it? No flash is required. Also for ActiveSync, go to Start > Settings > Connections > USB to PC and uncheck (or check) the box there and see if ActiveSync starts working for you.
And you can always flash directly to the bootloader (no activesync required) if thats what you want to do. Just turn off the phone, then hold the camera button and turn the phone back on. As long as you see USB above the left softkey you are good to go for flashing a different rom onto your phone. I would strongly suggest if you do this to flash back to an official ROM first (T-Mobile 2.26 is a good one to use) and then flash a custom rom of your choice.
No idea why this would have started, but my guess is something you have recently added has a conflict on your phone. You might want to go to remove programs and remove the last couple of things. Then grab a trial copy of MemMaid and run that to clean up bad registry entries and such. See if the problem goes away.
Good luck!
Ah.. See, I want to flash really bad and try something with the new HTC Touch on it, there are so many roms lol, i don't even know where i saved the file for the one im using now.. but the only problem is, i cannot get the damn thing to sync with activesync, i've tried reinstalling it and unchecking the other box on the phone, no go. i'm sure there is no other way to back everything up is there? :-( i'll try memmaid too just incase that can fix the registry. any specific rom you recommend with HTC Touch ? i text A LOT with my phone so i'm mainly only worried about texting and taking pictures, but i've got the UK rom to install, i heard that is better than my current one.
sintax said:
Ah.. See, I want to flash really bad and try something with the new HTC Touch on it, there are so many roms lol, i don't even know where i saved the file for the one im using now.. but the only problem is, i cannot get the damn thing to sync with activesync, i've tried reinstalling it and unchecking the other box on the phone, no go. i'm sure there is no other way to back everything up is there? :-( i'll try memmaid too just incase that can fix the registry. any specific rom you recommend with HTC Touch ? i text A LOT with my phone so i'm mainly only worried about texting and taking pictures, but i've got the UK rom to install, i heard that is better than my current one.
Click to expand...
Click to collapse
I don't care for the Touch stuff (I assume you are talking the Cube), so I really can't comment on that. You'll have to try that yourself.
Use PIM Backup to backup your SMS, MMS, Calendar, contacts and more to your SD card. You could install it by downloading it directly to your phone (its just a zip file with the exe that you run).
As I said, you can upgrade without activesync. Just go to the bootloader as I described.
I'd tryied to hold camera button and from programs menu but both wont work. What can I do? Please can someone help me out?
First off try a soft reset, poke the stylus in the reset hole for a second or two, you won't loose any information or applications trying this, switch the unit back on and try again from the hardware button and/ or the Start/ Programs/ Camera icon
If the above didn't fix it try a hard reset, this will wipe the device back to the same configuration it was when you got it - you WILL LOOSE data doing this - Mike
Thanks for the rep. but,
I did hard reset and it still wont start. AND NOW the camera icon isn't even in the program folder anymore?! help!
Please, anybody?
n8gk said:
Thanks for the rep. but,
I did hard reset and it still wont start. AND NOW the camera icon isn't even in the program folder anymore?! help!
Click to expand...
Click to collapse
This is NOT possible if you hardreset. Hardreset again and try. If it still doesnt work, your unit is most probably defective and you'll have to exchange/send in for repair it.
Just to be sure: You use the erase memory tool in the control panel and had to enter "1234" and then click yes, right?
Yes, I used the erase memory tool
I have itself problem, the reset (soft) don't resolve. Sometimes the camera starting, but frequently NO.
Sorry for my english.
i had the same problem ad now its suddenly working
http://forum.xda-developers.com/showthread.php?t=309967
someone has had the same problem with the trinity
I called support, they told me to send it.
same problem
Hi tittula,
have you send it? I have the same problem, so please keep us informed with the progress...
I sent it and now I am waiting
Same problem
I have the same problem
I'm Trying yet to solve
Looking at the camera launching process, I've found a link like:
_camera.lnk
that contains:
21#"\Windows\Camera.exe" ?CameraRc_Grey.dll,-1106
any idea if that is normal content, looks curious for a link especially the interrogation point mark?
What about the -1106 figure ?
Is it possible that this link being corrupted ?
If yes how to modifiy it, seems a ROM file
Any help welcomed
same problem here,
sometimes cam will work but it to often will not. :/
sure ift the cam even dont in factory default config (hard reset) it is broken.
I got longest working duration in factory default, approx one to two weeks.
using third party binaries the failure appears randomly.
Im pretty sure this is a software issue, else a soft rest wont fix it, eh ?!
workaround:
one but very poor solution is, once the cam starts, _never_ quit it, just minimize.
yep, I know ... but the only way I found atm.
Same problem
I have got no news about cam.
I called htc support, they told me to install a fix for camera that I found in htc e-club.
But that fix is not for our problems, is for camera quality.
I installed it but the problem still remain.
Sometimes it goes, sometimes no...
Edit/Delete Message
same problem here. thank you for HTC reply
A solution is to take the pda off without the battery for some minutes...
After that the cam works...
But for also some time... then It goes down again...
I've been having the same problems with the camera.
"Camera" doesn't appear in Programs but "Camera album" does.
When i use file explorer to go to the .exe file and i tap it, nothing happens.
EDIT: i've just used file explorer to go to the windows directory en what do I see: now i have two camera executables (but not one of them reacts)
In file explorer i see this:
Camera 11/12/07 733K
camera.exe.0409.mui 11/12/07 28,9K
camera 11/12/07 35,2K (with Opera icon, i think it's the help file)
camera 18/06/07 35B
CameraRc_Grey.dll 11/12/07 398K
I've never seen the last two files
Hello
i´ve got this Problem nearly three weeks. I´ve installed a new rom and Nadavi camera. Nothing turn the Camera Problem. Sometimes it works sometimes not. I´ve got the idea that the Software that is installed on the device cause the Problem. When i want to send a mms from the camera the camera strikes after that. When i used Mobile Navigator 5.0 the Camera strike again.
I don´t have an exactly answer for the Problem but i´m pissed of!!!! HTC can´t help already
Greetigs Aragorn
P.S. hope you understand my bad english
I sent the pda to htc support...
I have to call them on 15th june.
When I'll have news I will tell you
Bye
Hi,
Since today I have a new problem - when trying to start the camera by pressing the camera button or via rograms I got the message "Unable to initialize camera. Failed to set up the camera device."
I have the original ROM, nothing modified. Some days ago I was making pictures with the phone, worked well. I have not installed any programs since then.
Any ideas for workaround?
Also sorry if I'm repeating another thread, tried to search but found nothing.
Thanks,
Boyan
Guys, am I the only one who has experienced this???
Yeah I haven't had this issue before. Have you tried a soft-reset? Maybe a backup of your ROM when the camera used to work? As a last resort, I hate to say it but you could always try a hard-reset?
http://forum.xda-developers.com/showthread.php?t=375474&highlight=CAMERA
I have the same problem
Exactly the same behaviour
when I try to start the camera I get an error box (rotated) with white square : " camera
impossible to initialize the camera.Failure of camera peripheral configuration"
it was working OK 10 days ago and I didn't change anything from this date except making a sprite backup.
Loading a 1 month backup didn't help neither a full hard reset (same behaviour just after the hard reset)
Looks like a harware failure, Ilook for a hardware test software for the camera ????
Trying to solve, I looked at the camera launching process, I've found a link like:
_camera.lnk
that contains:
21#"\Windows\Camera.exe" ?CameraRc_Grey.dll,-1106
any idea if that is normal content, looks curious for a link especially the interrogation point mark?
What about the -1106 figure ?
Is it possible that this link being corrupted ?
Otherwise, I phone to HTC technical support and the fact that the error stays just after a hard reset lead to think its a hardware failure; however loks teribly like a software pb....or a dry soldering point? They told me to bring the phone to a fixing office in Paris area delay announced to repair between 1 and 7 days
Any other help welcomed
problem disappear
hi rvgpoi,
the good news are that the problem disappear, the bad news are that I have no idea why...
I have not made hard reset (in fact, never), just couple of soft resets... but after that the camera was NOT working... couple of days later, i just wanted to show the problem to a friend of mine - and it was working...
I'm pretty pissed from HTC support - I have mailed them for this problem, and still no answer (1 week). This is not acceptable for a decent company.
In order to try to see where the problem is - can you tell me how to look at that:
_camera.lnk
that contains:
21#"\Windows\Camera.exe" ?CameraRc_Grey.dll,-1106
to see what is the value (while camera working)...
Good luck with your camera
Yes, same for me.
I am using Start->Program --> Camera.
I think that we should wait HTC support center for this problem.
Camera fails to initialize
Hello all,
I have the same problem exactly. I have the device for 6 weeks. Camera worked for two weeks. Stopped working for a week and then returned for a few days then failed again with the same message you guys got. I have done a number of hard resets- does not help. I am in a country with NO HTC service center and sending it to Europe will deprive me of my only phone for a long time. HTC Europe has NOT replied to my email from 3 weeks ago.
Any ideas? Rom update-if exists? Reinstall Rom? Any other ideas???
Jeremy
Solution, maybe
Guys,
my camera suddenly started to work again, I was extremly happy, activated GPS photo, took some pictures with coordinates, when i tried the camera later that day - it did not worked again. restarts, resets - nothing helped.
the next day I took out the battery for 10-15 minutes - and when I put it back, the camera worked!!!
Today the camera is not working again - and currently my battery is out. Let's see what will be the result.
Good hunting
Camera fails to initialize
I should have mentioned other problems that might be releavant- Bleutooth does not turn on from the momeent I purchased, touch pad is sometimes very slow for initial reaction. I have NO added programs beyond manafacturer originals.
Same problem...
Hi,
I'm a newbie, I didn't think that there was a so big and interesting forum about pdas and, especially, for my htc polaris...
I've got the same problem with the cam...
When I turn on the device, cam works fine...
After a while, it continue working...
After some hours, it stops working.
I have a full original firmware on it:
ROM: 1.25.408.1 12/12/2007
Radio: 1.58.21.23
Proto: 26.65.30.04H
I also tried to contact support, but with no responses, at the moment...
I also searched for a original upgrade (for the warranty), but nothing...
I think the problem is in apmd (or similar else) os daemon.
I think the os turn off cam device for power savings, and after it is not able to restart it before launch camera.exe program, that returns that strange message...
I searched in registry with ceregeditor if it is possible to disable power saving for a single device, to make a test, but I'm not a so good mobile engineer.
A newbie question:
The upgrade WM 6.1 bepe 0.67 can resolve this problem?
And again: if I upgrade anyway, I lose my warranty?
Camera fails to initialize
I called up the UK support center. After going over the problem with them I was told to return the device for servicing. Seems they will have to do a new Flash Rom. Two weeks without the device at least and I have to pay for international courier.
the problem still stays... this time removing the battery didn't help.So I'm again camera-less. Still no reply from HTC.
I'm also with original firmware:
ROM: 1.25.405.1 12/12/2007
Radio: 1.58.21.23
Proto: 26.65.30.04H
as you see the rom is different, same problem. In my case turning off the device does not help - the camera is not working even after switching it back on.
Are you able to deactivate power savings for cam?
Another think:
Your rom version is older than mine,
Perhaps a new rom version resolve the problem,
but is not original version, and we should ask to cooked new rom developer if they have found something wrong in cam device apmd functions...
I have the same problem, but for my TC it is simply resolved by doing a soft-reset and starting the camera after it's ready..
still annoying though..
same problem here,
sometimes cam will work but it to often will not. :/
sure ift the cam even dont in factory default config (hard reset) it is broken.
I got longest working duration in factory default, approx one to two weeks.
using third party binaries the failure appears randomly.
Im pretty sure this is a software issue, else a soft rest wont fix it, eh ?!
workaround:
one but very poor solution is, once the cam starts, _never_ quit it, just minimize.
yep, I know ... but the only way I found atm.
// update //
approx one day without any probs and I used nearly every feature of my device....
Im not familiar with the CCD chip technology, I dont know if there is any possibility for burn-in effects, therefore I switched to the front cam for "stand by" and got the good old failed to ini ... error immediately when I tried to switch back to the rear cam.
now I will test if the front cam is got the same error ...
and I'll get some info if 24/7 on can harm the ccd chip
// update //
I have my cam now approx one week always on and have no problems at all.
I have got no news about cam.
I called htc support, they told me to install a fix for camera that I found in htc e-club.
But that fix is not for our problems, is for camera quality.
I installed it but the problem still remain.
Sometimes it goes, sometimes no...
try that :
http://forum.xda-developers.com/showthread.php?t=391455
don't work
The sd memory isn't a solution,
because I have 1985MB free of 2GB.
If you soft-reset and don't work again,
Take the pda off without the battery for some minutes.
The cam will works again,
but after some time goes down again!!!
Hey,
in the past couple of days my phone has just randomly shut off while I was using it (e-mailng). The screen will go blank and the green LED will stop blinking. I'm using HTCs latest room.
I called HTC support and they say I should send it in. Has anyone dealt with HTC repairs yet? I don't really feel like sending my phone in and then they can't do anything. I'm dependent on it.
Did anyone experience the same thing their phone? (random shut offs while using, not windows freezing)
Thanks,
My advice is dont send it in.
I had the same problem and i got it solved with a hard reset.
And while i was at resetting i though i'd upgrade to Gonzo's WM 6.1
Just do a hard reset or install gonzo's rom and you'll be fine.
Hi there, same problem here. Getting very annoying to type a message or try to dial a number and the damn thing shuts off. Doesnt happen all the time, maybe once a day or every other day. Have a updates skin on it from fireburned, not sure if that has any effect on it. On doing a hard reset, what will be lost on the phone so I know what to save first.
Hey There,
I have the same problem, I find it turns off in the middle of my calls. I think it might have something to do with the battery, because it doesn't seem to do it when it's plugged into a charger. I upgraded to Dr. Gonzo's WM 6.1, but that didn't fix the problem. Still happy that I upgraded though. Does any one have an idea of what's wrong?
I had the same problem, and tried several roms. Nothing helped. Then I flashed, so I had the newest radio etc. but that didnt help either...
I tried for a time not to install anything at all, but that didnt help, therefore I send it in to the repair shop. All they did was to hard reset it and send it back. Then I send it back and then they replaced the mainboard, and after that it works perfect...
But...
It might happend to your phone if you clock it to faster speeds. - But if your phone goes black without you installing any software then send it in.
if you hard reset, you will lose all your data, and you are going to restore all the settings to default
going to lose sms, mms, emial and stuff,
search somewhere in the forum , i've seen somewhere a great backup program but cant remember the name, you should try using it before hard reseting
cheers
been flashing roms for a while now and everything was great until recently. i have this annoying video pop up problem that i cant seem to figure out if its the phone or what. what happens is randomly the tv/video out pops up and the screen turns to landscape mode. then all sound is lost. ive flashed original stock rom but the problem still happens even running stock. i cant figure out if its the phone and i need to do a warrenty exchange or if its something else. i am hard spld and security unlocked. if anybody else has this problem or had this problem and know of a solution id greatly appreciate it. i dont think its the way i flash roms. i flash with sd card thats formatted fat 32. sim card out and hard reset after first boot.
Sounds like you are describing the TVOUTPopup feature.
Usually, the TVOUTPopup only appears when the A/V Cable (extra cable) is physically connected to the device.
At first guess, I would be inclined towards a faulty USB connector.
yes it is the tv out pop feature. whats wierd is that its the new look from a different rom build. whatever rom i run (right now stock). when the screen comes up it turns landscape and has 4 colorful icons to choose from. internet,youtube,photos,and powerpoint office. once i hit the x button or hit close then it will keep repeating and keep the screen in landscape even though i havent slid out the keyboard. after multiple times closing the app it will stop doing it for a bit but then do it again few hours later.
Since you've tried different ROMs and are seeing the same behavior, I'm inclined to think it's hardware related. Assuming you have nothing connected to the device at the moment except for the SIM, examine the USB connector very closely for signs of damage.
If all looks ok, perform a hard reset and flash the Official HTC 5.05.405.1 ROM/Radio (should eliminate possibility of garbage in ROM) to the device and confirm that the behavior still occurs. If the problem persists, that would confirm it to be hardware.
HTH,
well i flashed the new att fuze rom. so far so good. no popup yet. this happened before though when i thought i fixed the problem. but after running a new rom for about 4 days it came back. if it is a hardware issue then my fuze needs to be exchanged right? thanks for all your help.
I have same issue with my FUZE (constant "Video Out" pop-up message, often switches to landscape mode, sound is off). Have you found any solution to this?
P.S. ...