been flashing roms for a while now and everything was great until recently. i have this annoying video pop up problem that i cant seem to figure out if its the phone or what. what happens is randomly the tv/video out pops up and the screen turns to landscape mode. then all sound is lost. ive flashed original stock rom but the problem still happens even running stock. i cant figure out if its the phone and i need to do a warrenty exchange or if its something else. i am hard spld and security unlocked. if anybody else has this problem or had this problem and know of a solution id greatly appreciate it. i dont think its the way i flash roms. i flash with sd card thats formatted fat 32. sim card out and hard reset after first boot.
Sounds like you are describing the TVOUTPopup feature.
Usually, the TVOUTPopup only appears when the A/V Cable (extra cable) is physically connected to the device.
At first guess, I would be inclined towards a faulty USB connector.
yes it is the tv out pop feature. whats wierd is that its the new look from a different rom build. whatever rom i run (right now stock). when the screen comes up it turns landscape and has 4 colorful icons to choose from. internet,youtube,photos,and powerpoint office. once i hit the x button or hit close then it will keep repeating and keep the screen in landscape even though i havent slid out the keyboard. after multiple times closing the app it will stop doing it for a bit but then do it again few hours later.
Since you've tried different ROMs and are seeing the same behavior, I'm inclined to think it's hardware related. Assuming you have nothing connected to the device at the moment except for the SIM, examine the USB connector very closely for signs of damage.
If all looks ok, perform a hard reset and flash the Official HTC 5.05.405.1 ROM/Radio (should eliminate possibility of garbage in ROM) to the device and confirm that the behavior still occurs. If the problem persists, that would confirm it to be hardware.
HTH,
well i flashed the new att fuze rom. so far so good. no popup yet. this happened before though when i thought i fixed the problem. but after running a new rom for about 4 days it came back. if it is a hardware issue then my fuze needs to be exchanged right? thanks for all your help.
I have same issue with my FUZE (constant "Video Out" pop-up message, often switches to landscape mode, sound is off). Have you found any solution to this?
P.S. ...
Related
Hi,
I tried to search the forum, I googled around, but I seem to be the only one with this problem:
sometimes (I can't specify it anymore, there is not routine in this problem!) when I open my camera the screen stays black, as if the camara was covered with something (which it isn't, of course!)
I already hard resetted my Crouise, problem was fixed for like 2 weeks, but today, problem turned up again.
Soft reset does not help... any ideas except throwing it at some hard wall?
Edit: Phone is really slow when this problem come up and the only way to leave camera mode is to press the red phone button or do a soft reset
Sounds quite bad, may be a hardware fault...
One hard reset temporarily solved the problem, if you did the hard reset again would it again solve the problem (for a while?). Backup all your files and give it a try.
If not then it may be a hardware problem, in that case I would recommend you send it back to HTC or O2.
If it temporarily solves the problem then it is probably a software issue - I would recommend you try flashing a new ROM, or flash the original ROM.
Just a suggestion...
I did a hard reset again today, backing up my Files via Spite Backup, but after reseting, Camera still isn't working...
Recovering the backuped files didn't help either...
F**k, I really don't want to sent the phone in, because I only have this one, and I sure it's gonna take some weeks to get a replacement...
Is there any way of reinstalling the camera...*hoping for hope*
I have exactly the same problem and i haven't find annything to fix this.
Need some help please
I've got the same problem, I have only find (for my case) some situations...
If you turn on the pda, it works.
if you wait for a while, it works again.
if you wait for some hours, it stop working...
then, if you regular turn off and on the pda, is not secure that it works.
If you soft-reset, it works.
If you keep the pda connected via usb or ac cable, it works everytime (I'm testing it now and it's from this morning that the cam works perfectly).
So I think is a only software problem, exactly I think is apmd error.
Power saving shut down cam device, and when you click camera.exe, the os is not so quickly to return on the device...
I ask to the experts (not me, obviously) if it can be a possibility...
Also can I set, only for cam device, the power saving disabled? So I can test my consideration better?
Thanks
Has anyone experienced their TP crashing during normal operation, and found the only way to recover is through a hard reset?
That's what happened to me last night. I'm running a stock HTC ROM that I upgraded when it came out (two weeks ago?) and the device was working without any problems up until then.
Last night though I was using Opera to browse a website and it suddenly became unstable. I closed Opera and found it wouldn't re-start so I performed a soft-reset. From this point on the device wouldn't go past the boot screen (displaying 'HTC Touch Pro' with the red version numbers - not even getting to the animation). I attempted to soft reset a few times (and even removed the battery for a while) but it still would not boot.
So I performed a hard-reset and restored a backup, whereupon it now seems ok again.
To give a little more info:
- the device was fully charged (had been on charge via USB all day)
- TF3D not installed - standard WM6.1 with SPB Phone Suite installed
- Browsing over wifi (bluetooth and HSDPA connection were also active)
- Running Opera 15613
- Just before the crash, a bug appeared whereby typing a single character into a website textbox (using the slide-out keyboard) would cause that character to be repeated a large number of times on screen - this has never happened before
I've always run the device with the stock HTC ROM and never had any issues like this.
Anyone had anything similar happen?
Yep, just had to hard reset then restore sprite...I was trying to play a song through tf3d and it froze. Soft reset only lead me up to the first screen that states radio version...yaddah yaddah yaddah...hard reset 'solved it'.
Does your phone got hot?
I had a problem while browsing over wifi. To boost the speed i changed power manegment to best performance in wifi settings and phone got hot in few minutes, opera crashed and soft reset didn't help either. But for me removing betery solved the case and also cooling the device a little.
hope this helps
BHole
BHole said:
Does your phone got hot?
I had a problem while browsing over wifi. To boost the speed i changed power manegment to best performance in wifi settings and phone got hot in few minutes, opera crashed and soft reset didn't help either. But for me removing betery solved the case and also cooling the device a little.
BHole
Click to expand...
Click to collapse
It gets warm sometimes, however in this case I'd only been using the device for a few minutes, so I think it was still cold.
I tried removing the battery but that didn't help.
Seems to be behaving itself since then though.
I got the same problem nearly every day. After a few hours (up to 12) it gets frozen. Only hardreset was possible. I got this problem since a view months. I'm trying now to leave one after another program not installed after every necessary hardreset. Currently i'm suspecting either WM6.5 itself, vAlert or some other mortscript apps. For now i don't installed vAlert and there is no crash since over 24 h.
The following programs are innocent:
- tf3d
- pointui
- SmsReportsEraser
Surprisingly enough, I had the exact same problem just the other day. I got my TP about two weeks ago and was still looking around here learning the ropes of flashing etc and the differences between it and the Mogul. I kinda liked the business card reader that came on the stock rom and couldn't find it as a cab anywhere so I was undecided on flashing a new rom. I also didn't like the TF3d so I wasn't running it. I was using the regular win today screen with spb weather and Phone Suite installed. Worked fine like that for over a week. I got a text message on Tuesday and the TP froze up, so I did a soft-reset. It got frozen on the boot screen just as you described. Fortunately I was able to in hard-spl from the micro disk to unlock it, then I installed NFSFAN's custom rom, also from the micro disk.
Not related to the topic, but I really like how that new rom functions. I added the telus radio as well and now the battery at least makes it through the work day. Before I had to charge it mid day! Only thing I miss is that stupid business card program from the stock rom. If anyone can point me to a cab I'd really appreciate it. I get so many cards its a pain to enter them all manually.
Thanks,
PhilyT
I just started having this problem a couple of days ago. This has happened twice now. Warm-booting did start the reset process (I would get the splash screen), but it never got past that.
i think theres a thread about this somewhere. The cause isnt known but they are trying to pinpoint the problem. Bad rom chip, software problem etc
I've also have been affected by this and its a pain... having to setup the device again.
Mainly this problem has to do with tf3d2 in my case as i try to save a contact each time it will free. So i have to manually enter a phone number and store it.
I guess its better than a hard-reset
My touch screen stopped working yesterday and Ive been trying little fixes here and there to make my phone easier to use. I charge my phone through my usb on my laptop and I woke up this morning and saw my phone made 8 calls throughout the night to multiple people. How did this happen??? I woke up and saw my contacts were open which seems like that something on the touch screen interface works somewhere, just not to the touch. What the hell can I do to stop this besides turning on airplane mode?
Have you hard reset your phone? maybe even try to flash a new rom? maybe jsut something became corrupted....
If I hard reset it without being able to use the touch screen after will i be able to get in the phone?
Maybe you have an exotic thing for winmo in your device - a virus?...
It only happens when my phone is plugged into my laptop.
So it only happens when its cradled, its not right, I agree with the above, sounds like you have a virus, format SD and flash different rom.
I have never heard of this happening by accident, either you have some sticky keys or something is kicking in and dialling people, unless your home network is seriously being abused and your phone is being hacked via the laptop (highly unlikely) but all the same, I wouldn’t rule it out.
Hope you get it sorted...
I have been having this error where the phone prevents itself from booting, showing a screen that tells you to connect to PC , for a while. Only way to fix it is to remove the battery and restart but that is just a temporary fix. What exactly is this? What causes it? Is it a software issue or a hardware issue? Should I get an exchange or do you guys think this will be fixed with the next update?
Thanks
Never seen that error message. I'd say reset once, if you see it again, get it exchanged.
Yea this my 4th HD7 it shows the error code when you plug it to the PC in zune. Funny thing is that I owned a speck case and I reboot the phone in the case till then. This time i pulled the battery out, put it back in and powered the phone on without the case and it is working fine. I guess the case is pushing down a button or sth and that prevents the phone from working properly. Very weird..
Hey there! I've been having the same error! This is my 2nd HD7, I own the Speck case and I do not think its the case. This issue is happening on mine with or without the case. Pulling out the battery just doesn't cut it. I have to:
1. Remove the battery
2. Plug the USB Charger
3. Insert the battery back
4. Turn on.
I love the phone but this is really frustrating!
Edit: Too bad I can't post the link to youtube due to member status. But the video is up just search for it "c101002e"
Just happened to me too. First day using the Speck case too and i let the battery drain till it died and upon reboot it showed the 'plug into computer' screen. Hope it is just the case causing problems.
did you all updated the sd card ?
you could try to reflash this rom (if you are on t-mobile USA ) http://forum.xda-developers.com/showthread.php?t=810346
Take this one "RUU_Schubert_TMOUS_1.20.531.01_Radio_5.51.09.11a_2 2.31.50.09_Signed_SCHUBERT_RELEASE"
its just the stock tmous rom .
Weird coincidence that all of y'all are using the same case. Maybe it is damaging on of the buttons?
nrfitchett4 said:
Weird coincidence that all of y'all are using the same case. Maybe it is damaging on of the buttons?
Click to expand...
Click to collapse
somewhere on the board they did tell that this case make the buttons really sensitive and it make the phone unusable .
theres a thread on tmobiles forums talking about the same issue, and most if not all the people there have the speck case. Someone says they tested it with and without the case and came to conclusion that the case is putting too much pressure on the camera button, which seems to be causing the problem.
would post the link to the other forum but i cant find it lol
pierce_m said:
theres a thread on tmobiles forums talking about the same issue, and most if not all the people there have the speck case. Someone says they tested it with and without the case and came to conclusion that the case is putting too much pressure on the camera button, which seems to be causing the problem.
would post the link to the other forum but i cant find it lol
Click to expand...
Click to collapse
Yea that was pretty much what was happening to mine. Although I remember trying to boot it without the case and having the same error before so what I did that I did a hard reset ( press power and both volume buttons at the same time) then when the phone booted, I rebooted it without the case immediately and its been working no problem since. I am pretty sure that case pushes the camera button since it grips the phone very tightly. I even overloaded the ram by opening lots of apps that runs in the background and then rebooted but it is working perfectly fine as of right now. Weird.. I am guessing its just a weird bug not a hardware defect.
I found it in a post in the mozart forums, so i tried it, as you do, cause its something new to play with cause my TP2 didnt like swimming, but anyway it was something about hoding down the camera button while power on, and it brought up a picture of a phone and cable and instructing you to plug it into a pc and when i did it started Zune and something about restoration error, so like in the previous posts it may be a stuck or faulty button somewhere on the phone that is causing it.
i didnt watch the video so if that had it in it never mind
cheers
Today 11 April 2011 I got notification about NoDo update for my phone.
It is HTC Mozart on Orange France network.
The pre-NoDo update was istalled about 20 days before.
The update got stuck at step 8. It seemed I had an unusable phone. In a periodic reboot mode into the update screen.
I checked on my W7 64 bit laptop the relevant backup folder, where all my phone data was supposed to have gotten backed up during the update. The folder was empty.
I therefore realized my phone got its rom corrupted during the update and I could not get back my pre-NoDo backup, since this latter was missing from my laptop.
Zune was on no help, stating a C101002E error.
The Windows Phone Support Tool was also of no use, reporting an error code while trying to restore my data.
XDA-forum provided me with a solution:
I went here
http://forum.xda-developers.com/showthread.php?t=1000781
and downloaded both bootloaders with relative roms.
After getting into the bootloader screen (red, green and blue screen), I installed the first ROM provided by Ansar. This could not install succesfully.
With the bootloader tool I could nevertheless confirm my idea I did not have anymore a functioning rom into my phone.
The second rom, the one ending with "Signed_by_ansar" could be succesfully installed.
I now have a Mozart fully functioning.
I had to restore my windows live account, Gmail, etc. My apps did not come back up after syncing with Zune.
I realized I just lost all my SMSs and home screen settings.
My phone was originally network unlocked and remained as such.
I got a notification that there is an official update for my phone the first time I rebooted. I will wait before attempting this update. The ROM by Ansar has got anyway copy/paste, being a NoDo ROM.
The ROM from Ansar, although for Orange France, removes the Orange splash screen when the phone starts. I guess if I need to use warranty on this phone right now I may have some issues with Orange France. Maybe when I update the phone following the update notification I got, I will re-establish a fully certified Orange ROM.
i9o pls and any one pls help me , i faced problem with [260] connection problem between my hd7 and pc vista 64 bit, actually i followed to steps in forum (error code C101002E) and drivers were installed (htc usb sync) before i started to flash rom NoDo bootloader 1, But no way still the problem [260]. i also tried another RUU htc asia xxx707xxx. because i have spl 1.23.2250.0(112138).also some links of RUU to download signed by ansar disappeared in rapid and other sourses, pls help to solve connection problem
Microsoft has release the Windows Phone Support Tool to fix this problem: http://support.microsoft.com/kb/2530409
WPS doesnt help in my case, Im malaysian and thought that need Asia RUU, but when i tried Europian RUU it nicely works, maybe because of i have 8G phone. the RRU is RUU_Schubert_HTC_Europe_1.69.401.01_Radio_5.54.09.21_22.33b.50.10_Signed_SCHUBERT_RELEASE(2)
day2die said:
Microsoft has release the Windows Phone Support Tool to fix this problem: http://support.microsoft.com/kb/2530409
Click to expand...
Click to collapse
Do you know what this tool does to the computer?
I would try it but honestly don't want to do it before I have info what it does to my PC settings. Unfortunately MS doesn't share with this knowledge.
Hi everyone!
I have a big problem with my new hd7.
Just bought, and wired for the very first charging but the phone continues to restart by itself.
Tried a hard reset, to set it in download mode and fix with Windows Phone Support Tool but still nothing to do. Even tried to install a new ROM but at the first start it continues with its loop.
In download mode zune tried to upgrade to nodo but it shows the error C101002E.
Don't know what else to do. Any idea? It's new!
MusicMan587 said:
Hi everyone!
I have a big problem with my new hd7.
Just bought, and wired for the very first charging but the phone continues to restart by itself.
Tried a hard reset, to set it in download mode and fix with Windows Phone Support Tool but still nothing to do. Even tried to install a new ROM but at the first start it continues with its loop.
In download mode zune tried to upgrade to nodo but it shows the error C101002E.
Don't know what else to do. Any idea? It's new!
Click to expand...
Click to collapse
No one had this problem? am i the only unlucky on the earth!?
Return for warranty replacement. Your phone is broken.
Thank you...i hoped i could solve it to not to wait september to have my phone back.
I know this is very long to read but it's a very frustrating problem, hoping someone out there would be willing to help. I've searched a lot on it and haven't been able to find anything similar.
This is my original thread that's since been archived: http://forum.xda-developers.com/archive/index.php/t-1043323.html
I am using a Samsung Focus on AT&T, with the latest NoDo build (7390). The update went fine with no problems but the keyboard is slow to respond now. It seems like if I'm typing faster than a certain speed, it can't keep up and the buttons don't flash and make the click sound with every press, like I've reached some kind of threshold. I've tried turning off/on all the settings for sound on press, auto-correct, etc., and none of it has worked. This includes applying "reset text suggestions" in the keyboard settings menu.
I tried to reset the phone completely via the About > Reset Phone option, but that didn't help. I've also tried to reformat with the Power+Vol Down+Camera button combo but that didn't fix it either. It's happened with and without a memory card in the phone. The phone has plenty of storage space available...more than 50%.
This happens in the Messaging application, any email account, marketplace search, Bing search, etc. Every place I can type, the problem occurs. I downloaded the Text Text Revolution game to test that and it does NOT have the problem. This is an increasingly frustrating problem to deal with. It makes me think I've made mistakes when I really haven't and is very distracting. It's obvious the phone isn't broken or anything since the keyboard does JUST FINE in Text Text Revolution.
I've managed to revert my phone back to 7004 and 7008, using the stock AT&T Focus ROMs available over in the Samsung threads here. Those builds DO NOT have the problem and the keyboard works great. It works fine whether the phone is locked (stock) or dev unlocked (ChevronWP7). The problem only occurs after I upgrade to NoDo. Has anyone else noticed this problem when moving to 7390, AT&T or any other carrier? From all the work I've done it seems to be directly related to AT&T's NoDo update but I haven't been able to confirm this with anyone else yet. It can't be a problem with the phone since it works fine on pre-NoDo. Anyone willing to try and help me out?