Cant access SMS message section - Touch Pro, Fuze General

Hey guys, I have trouble going into the message screen on my touch pro. Every other part of the phone works fine. But if I touch the screen to access the message section, it wont respond. Or if I touch the all messages area of the screen, it will light up but the screen wont switch over. pretty much every other part of the phone works except accessing the message/sms part. i still can receive incoming texts but i have no way of replying it!
I have tried soft reset and it would not help either.
This problem appeared out of nowhere.
my touch pro is unlocked, ROM version is 5.05.401.1 WWE, using windows mobile 6.1

From your report, it sounds like something in the software is crashing. I had something similar and the only way I could figure was to re-flash it (involves losing everything loaded on your phone, without a backup) with the ROM I wanted. There may be another way but for the lack of experience with a stock ROM and your specific situation, it is difficult to help you troubleshoot.

should I go for a hard reset?
or should I reinstall a new ROM? if this is the case, can you kindly tell me how to do it?
all my contacts are saved on my sim card so im not too worried about losing those infos.

I suppose it wouldn't hurt anything to try the hard reset first. Also, if there was anything added/installed and wasn't a part of the stock ROM, it is likely you will lose it such as programs, games, etc. Let me know if you'd like to try your hand at flashing a custom ROM, if the hard reset doesn't work.
If you aren't comfortable with either of these, it might help to give it a few days to see if anyone else chimes in...

Related

frozen boot please help

can someone please help me figure out what the deal is with my phone, it's been working great minus the fact it wont work with activesycn anymore, but today i was at my friends using wifi and surfing the net and using Remote Desktop and it locked up, i rebooted it with the reset button and it sits at the Windows Mobile splash screen, for 45+mins, i havent waiting longer than that, i noticed if i pull the battery, sim, SD out and let it sit, put it all back together, press all the buttons, turn it back on and press buttons while is coming on, itll come on, dont know why i have to press stuff lol but its working, and its done this twice, if my activesync worked i'd re-flash it but this rom hasnt been too bad for me, it's one of the earlier Faria releases of wm6. anyone know what would cause it to freeze up during boot and work Sometimes? or a way to make it boot up for sure w/o doing a hard reset.
i noticed it will boot up if i press some buttons during the first/second splash screen, the HTC one and the one with the version numbers, if the keyboard lights up i know its gunna boot successfully. this is crazy. and annoying.
You might try flashing with Shelltool. I'e never done that but it seems to work.
Have you tried to do a hard reset on it? No flash is required. Also for ActiveSync, go to Start > Settings > Connections > USB to PC and uncheck (or check) the box there and see if ActiveSync starts working for you.
And you can always flash directly to the bootloader (no activesync required) if thats what you want to do. Just turn off the phone, then hold the camera button and turn the phone back on. As long as you see USB above the left softkey you are good to go for flashing a different rom onto your phone. I would strongly suggest if you do this to flash back to an official ROM first (T-Mobile 2.26 is a good one to use) and then flash a custom rom of your choice.
No idea why this would have started, but my guess is something you have recently added has a conflict on your phone. You might want to go to remove programs and remove the last couple of things. Then grab a trial copy of MemMaid and run that to clean up bad registry entries and such. See if the problem goes away.
Good luck!
Ah.. See, I want to flash really bad and try something with the new HTC Touch on it, there are so many roms lol, i don't even know where i saved the file for the one im using now.. but the only problem is, i cannot get the damn thing to sync with activesync, i've tried reinstalling it and unchecking the other box on the phone, no go. i'm sure there is no other way to back everything up is there? :-( i'll try memmaid too just incase that can fix the registry. any specific rom you recommend with HTC Touch ? i text A LOT with my phone so i'm mainly only worried about texting and taking pictures, but i've got the UK rom to install, i heard that is better than my current one.
sintax said:
Ah.. See, I want to flash really bad and try something with the new HTC Touch on it, there are so many roms lol, i don't even know where i saved the file for the one im using now.. but the only problem is, i cannot get the damn thing to sync with activesync, i've tried reinstalling it and unchecking the other box on the phone, no go. i'm sure there is no other way to back everything up is there? :-( i'll try memmaid too just incase that can fix the registry. any specific rom you recommend with HTC Touch ? i text A LOT with my phone so i'm mainly only worried about texting and taking pictures, but i've got the UK rom to install, i heard that is better than my current one.
Click to expand...
Click to collapse
I don't care for the Touch stuff (I assume you are talking the Cube), so I really can't comment on that. You'll have to try that yourself.
Use PIM Backup to backup your SMS, MMS, Calendar, contacts and more to your SD card. You could install it by downloading it directly to your phone (its just a zip file with the exe that you run).
As I said, you can upgrade without activesync. Just go to the bootloader as I described.

Randomly shuts off

Hey,
in the past couple of days my phone has just randomly shut off while I was using it (e-mailng). The screen will go blank and the green LED will stop blinking. I'm using HTCs latest room.
I called HTC support and they say I should send it in. Has anyone dealt with HTC repairs yet? I don't really feel like sending my phone in and then they can't do anything. I'm dependent on it.
Did anyone experience the same thing their phone? (random shut offs while using, not windows freezing)
Thanks,
My advice is dont send it in.
I had the same problem and i got it solved with a hard reset.
And while i was at resetting i though i'd upgrade to Gonzo's WM 6.1
Just do a hard reset or install gonzo's rom and you'll be fine.
Hi there, same problem here. Getting very annoying to type a message or try to dial a number and the damn thing shuts off. Doesnt happen all the time, maybe once a day or every other day. Have a updates skin on it from fireburned, not sure if that has any effect on it. On doing a hard reset, what will be lost on the phone so I know what to save first.
Hey There,
I have the same problem, I find it turns off in the middle of my calls. I think it might have something to do with the battery, because it doesn't seem to do it when it's plugged into a charger. I upgraded to Dr. Gonzo's WM 6.1, but that didn't fix the problem. Still happy that I upgraded though. Does any one have an idea of what's wrong?
I had the same problem, and tried several roms. Nothing helped. Then I flashed, so I had the newest radio etc. but that didnt help either...
I tried for a time not to install anything at all, but that didnt help, therefore I send it in to the repair shop. All they did was to hard reset it and send it back. Then I send it back and then they replaced the mainboard, and after that it works perfect...
But...
It might happend to your phone if you clock it to faster speeds. - But if your phone goes black without you installing any software then send it in.
if you hard reset, you will lose all your data, and you are going to restore all the settings to default
going to lose sms, mms, emial and stuff,
search somewhere in the forum , i've seen somewhere a great backup program but cant remember the name, you should try using it before hard reseting
cheers

Strange issue with Wing and WM6.1 7.7 Rom...

Let me start by saying I'm sorry if this is the wrong section but it is in relation to Roms...
I had my Wing set up on ttran's Open Touch v3.0 Biggy for a goooood long time (it was around when v4.0 was coming out) and all was perfectly good. No real issues. Today my boss said "Hey, let's get your phone synced up to get work email through there." After explaining I really didn't want to, he assured me everything is flawless on his Palm which runs Windows Mobile. "I've got this down to a science." Well long story short, he jacked the phone up BIG TIME! I lost all my contacts, I lost all my SMS, the phone would lock up doing anything except to play a game, I couldn't load the old backup on my SD card (which was from HTC Backup program)... again, the phone was JACKED. I think it all happened when the email wasn't working right because some settings weren't right so he deleted Microsoft Exchange Server on the phone and then the issues started. Anyhow, I get home and figure I need to update to a new Bad Ass Rom so no big deal. I find ttran's newest 7.7 Rom and get it set up. Then I load up HTCBackup so I can restore the contacts, messages, etc. Once I do that, all the contacts are back (thank god) but when I go to check my messages, there's not even the option there!?! It only has "Setup Email." Not even the option as if SMS/MMS was nowhere to be found. I looked everywhere and NOTHING! So I flash it to the v3.0 and get the contacts back and it's fine now but I really like the look of the newer Roms (and might want to try some other cook's too).
So my question to you all is what am I doing wrong?!? I'm confused to a new degree and am just smart enough about these phones to get a Rom flashed, I'm far from technical. Please let me know what you all think here. I'm considering trying to HardSPL the phone and trying the new WM6.5 (do I need HardSPL for that?). The way I see it, if I brick the phone, I was considering changing to the new G1 anyway. lol I'd really rather keep this phone as there's so much cool **** I can do with it thanks to the amazing cooks here on XDA! Love this site and my Wing... it's the only phone I've ever had for 2 years and still love it.
Help!
Anyone have an idea?
Jus reflash the ROM to get back your MMS/SMS then restore the backup again ..
if you want to flash to most of the newer roims u do in fact have to hardspl for them to work and not brick your phome, as far as mms/sms, are you trying to retrieve your old messages hat were on your phone or just the option to be able to send and receive them, as far as i know once you flash you will always loose all your saved messages and if you just want the option, some dont have mms working you have to install arcsoft and network wizard and that should do the trick hope iv helped with your problem
I went ahead and reflashed it back to the 3.0 as it used to be, then installed the HTCBackup and restored my contacts. Sure I lost all the SMS/MMS but oh well. When I tried flashing back to the 7.7 and restored my contacts (since they would be lost again, is this normal?) but again, the Rom doesn't even have the option to do any sort of messaging. I said screw it and went back to the 3.0 and have it now. What I'm wondering now is why does the messaging now thread them like it used to? I get the messaging like any regular phone, one message at a time. The way it used to would keep a thread of messages from each person. How can I correct this? Should I just HardSPL the phone and go to a new Rom??
any ideas??
search threaded msg hack. should guide you through the steps
Can anyone help me find the network wizard for the Wing? I want to upgrade to ttran's 7.7 rom but the messaging doesn't work. I have searched on here and all I find are people saying you need to use it, nowhere on where to find it. Thanks!
as far as i remember, ttran's latest releases had a lot of bugs in it.. sadly, ttran lost his phone before having a fix on these bugs.. i also remember having a lot of sms/mms issues.. you can try reflashing again to rule out if its a bad flash..
the most stable/fast/reliable one is the open touch 6.5.. its the one with the clean front screen. this is what im using
Toxis said:
Can anyone help me find the network wizard for the Wing? I want to upgrade to ttran's 7.7 rom but the messaging doesn't work. I have searched on here and all I find are people saying you need to use it, nowhere on where to find it. Thanks!
Click to expand...
Click to collapse
search = network wizard wing
fifth one
Thanks. Found it but it was already installed on my 3.0 which I've decided to stay with. I read that you need the Network Wizard to update your registry to get MMS messages but when I go into it, all it asks is my carrier. That's it. I also have an HTC Network Setup and that doesn't have anything of the kind either. Why is it everyone says something but I can't seem to find it and it looks so basic on my end?!?
Also, how do you get .rar games on your phone? Possible even?
Thanks everyone!
anyone familiar with updating the network?? I'm not getting it.
very interesting. I keep hearing that you need to edit your network settings but when I can't get it, I can't seem to get anyone who knows to answer me.
Well I guess this won't be an issue now. I appreciate.... well... ttran for coming up with clean Roms but I just wish I could've had help making it work. Doesn't matter now as I'll be getting an iPhone here soon. I've had more help in the last 48 hours on what I need to make it work with T-mobile than I have on this site since I came here years ago. I always get the short answers with no clarification and no one wants to help with that.
On a serious note, keep up the great work Chefs. The roms look great.

HELP!!! serious problem.... help please!!

Hello there,
I have a serious problem. A while ago i flashed the energy rom to my device and it worked great. Now i can't use my phone anymore because it was a beta version? I've searched the forum, and i saw more of you got the same problem.
And i've read that it's possible to reinstall windows on my device but..
I typed serious import texts with notefolio and windows note creator program thing, i need it for my job,, Is there any way to retrieve those text files? It's not on my SD card, so it must be in the internal memory.. ****
My laptop makes a sound when i connect the USB cable, nut i can't see my touch pro in ''my computer'', it seems it won't connect...
Please please help me i'm desperate
thanks allready
Greatings,
Bouke
Mine just did the same thing and im about to leave the country. Have any suggested new builds?
Energy Rom Craps Out
My phone has also taken the time trial sleep, any help before I reflash. XDA should make it known that acts such as this do not happen again. I have donated to the development of this site, now wondering why & if I will do it again. Please help with a fix other than reflashing.
Moved as not ROM Development.
caution523 said:
My phone has also taken the time trial sleep, any help before I reflash. XDA should make it known that acts such as this do not happen again. I have donated to the development of this site, now wondering why & if I will do it again. Please help with a fix other than reflashing.
Click to expand...
Click to collapse
I dont think theres any way to undo this thing. just happend to me this morning. I was able to get a start menu, but all the apps I start, start under the message.
BUT, since I got enough reminders that this version I flashed was going down, I see not more than to just accept this failure .
So I held down the vol- button en pressed the reset button with my stylus, now I its flashing a new ROM.
Good luck
yea i tried that aswell, but everyting is beneeth the message.
And indeed it's a huge FAIL from the energy rom developer
I'm still hoping for some reactions that may help recovering my valuable text files..
If i flash a new rom it will erase all the data on the phone memory including text files notefolie etc. right?
Greatings
unfortunately yes. as far as i know there is no chance of getting them out of there. but you installed a custom and private made rom - that is to some extend alsways a risk and you should back up all the things you have on your phone when you do this.
good luck
i too want to get a few things out of the phone.
the stuff that still works is htc sense, and anything started directly out of sense, but not any shortcuts to programs.
you can access it by locking the phone, then unlocking it.
it will give me access to sense ui.
so i'm now pretty much looking for anything that's left to help me start a backup program.
any ideas on how to add a program as a service?
maybe with sd autostart.
does that still work?
all we need is to get the phone to run one lousy backup app.
maybe even automated.
we need ideas! ;-)
shadow# said:
i too want to get a few things out of the phone.
the stuff that still works is htc sense, and anything started directly out of sense, but not any shortcuts to programs.
you can access it by locking the phone, then unlocking it.
it will give me access to sense ui.
so i'm now pretty much looking for anything that's left to help me start a backup program.
any ideas on how to add a program as a service?
maybe with sd autostart.
does that still work?
all we need is to get the phone to run one lousy backup app.
maybe even automated.
we need ideas! ;-)
Click to expand...
Click to collapse
Hmm what doe you mean with locking / unlocking the phone?
And as backup program i have PIMBackup @ SD Card..
mxbouke said:
Hmm what doe you mean with locking / unlocking the phone?
And as backup program i have PIMBackup @ SD Card..
Click to expand...
Click to collapse
My phone locks on long end key.
If I press that and unlock again, the expiry message disappears for a while.
Sense and some Programs started directly from within work. Not the home screen links
However, I cannot start programs from links or access the internal memory.
Is there any way to read this while in "boot screen" mode?
If you can get some things to work, then pull your sim card out, and sync to a pc. If the syncing works, set the pc's date back a few days, and see if the rom starts working normally, then back up what you need and re-flash.
If you can't sync, just try to fix the date on your phone. A soft reset may be required.
Doesn't work as Sense crashes when I try to set the date.
Maybe it works for other people.
Sync does not work as that is blocked.
I tried changing the timezone immediately after it locked but that didn't work either.
So I suspect changing the date back wouldn't do you any good.
In other words: I don't see any way to recover any data from internal memory.
I'm going to do a hard reset now as I don't have time for this.
I conclude that whoever decided or implemented this timebomb as is, is a complete asshole and I hope he gets eaten by wolves in his sleep.
Disabling a product after a beta phase and/or forcing customers to update is perfectly fine, destroying their data in the process is unacceptable.
shadow# said:
I conclude that whoever decided or implemented this timebomb as is, is a complete asshole and I hope he gets eaten by wolves in his sleep.
Disabling a product after a beta phase and/or forcing customers to update is perfectly fine, destroying their data in the process is unacceptable.
Click to expand...
Click to collapse
Gee, Office 2010 is a beta release, and came with a time-bomb. Maybe you should call microsoft and tell them to suck it since your custom rom didn't live up to your expectations.
shadow# said:
Doesn't work as Sense crashes when I try to set the date.
Maybe it works for other people.
Sync does not work as that is blocked.
I tried changing the timezone immediately after it locked but that didn't work either.
So I suspect changing the date back wouldn't do you any good.
In other words: I don't see any way to recover any data from internal memory.
I'm going to do a hard reset now as I don't have time for this.
I conclude that whoever decided or implemented this timebomb as is, is a complete asshole and I hope he gets eaten by wolves in his sleep.
Disabling a product after a beta phase and/or forcing customers to update is perfectly fine, destroying their data in the process is unacceptable.
Click to expand...
Click to collapse
I totally agree with that. I don't have time for it either, and i've already told my supervisor the good news..
Does anyone know a good working smooth ROM without the crappy time bomb thing?

[Q] Screen lock software stalls Messaging

I was using S2U2 as a screen lock application while running Windows Mobile 6.1 on my HTC Touch Pro 2. In the beginning everything worked smoothly, and S2U2 was exactly the program I needed. However, after I while, I started experiencing problems with my text messaging applications. Text messages would not come in, only the screen would wake up. Then, if I unlocked the phone with S2U2, the first stuck text message would come in. Later, as the problem progressed, text messages would not come in even after the unlock. I would have to open any other program, close it, and then the next SMS would come in. And so on. It came to a point where I was going off my mind, and I couldn't figure out where the source of the problem is.
It seemed as it is either a software problem or a system problem. Because of all the problems I decided it's time to upgrade to Windows Mobile 6.5. I was confident that this would stabilize everything. Unfortunately, after restoring all programs and settings from a backup program, it was even worse. I was very disappointed. This meant that the problem is with some software, and trying to figure out which one is a major job. But I had no choice. I made another hard reset and started re-installing all programs one by one, while monitoring performance in order to pinpoint the bad guy.
Guess what? I installed everything I had before and it works very fine. The only program I did not install is S2U2. I suspected this one is causing all the trouble, but I had no evidence. Now I do. I need this program desperately, but I'm afraid to re-install it, because I'm sure it will start all the problems again...
Later, I found another similar program (but not free) - Pocket Shield. So I installed this program. Worked nicely, but sure enough, after a day or 2, the same problems started to resurface again!
I guess after all, it must be something in the code that both programs use that clogs up the system.
Right now, I'm totally lost. I desperately need a screen locker because my phone does all kind of weird stuff on its own while in my pocket, but I'm afraid to install any of these programs, as I'm sure it will mess everything up again!!
Any help will be greatly appreciated!!! Thanks in advance...

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