Gday guys i just got my mobile yesterday, left it on charge for a few hours and woke up and started getting to used it.
Although i have noticed that playing mp3's, ringtones (and well anything using the external speaker. Ie the phone ringing when a incoming call is coming) are VERY VERY soft from the speaker, in audable unless you have the rear of the phone jammed into ur ear...and lets face it who carries there phone like that?
Strapped to there ear??
I think the speaker is faulty...
I purchased this phone from "3" on a plan, so i think i should go back to the store and get a new phone. I do not want this one repaired, as it should fall under the DOA factor i think.
But i would just like confirmation that this phone is indeed faulty.
Thank you.
Just did a Hard Reset, fixed the sound right up....very werid tho.
Oh well just put on Romeos v1.51
Related
The sound from the speaker of the Charmer has suddenly completely disappeared while it was in use.
I can still use the earpiece during conversations, but nothing at all comes out of the rear speaker. I tried openning it and seeing if the problem was something like just a loose connection or something like it but even after openning, couldn't make head or tail of anything. All connections seemed fine.
Need help desperately.
I had a problem with the speaker too. I tried opening the unit myself (careful on the warranty sticker) but not manage to see any loose connections.
At the end, I sent it back to HTC Europe for repair (thankfully it is in warranty), after two rounds, they've got it repaired.
It may be a Charmer thing, or a HTC thing.
Anyway, how does it sound just before the speaker went dead? Mine started off with some static noise and then it went dead completly during a phone conversation, and I thought the line has been dropped.
Contacts:
08712-230-217
Just leave a message on their answering machine and they will call you back the next day (call again if they didn't call you back the next day). All they need is your IMEI number to check on your warranty. They will send you an email with instructions on how to send it to them for repair.
Thanks for the quick reply and the contact information.
However, being as stupid as I am, that warranty sticker is no longer in one piece. So don't think that will work.
But also, yours stopped working while in call; mine in-call volume on the earpiece is still working, just the back speaker is not. So, no ringtones, sounds from games, tomtom, ..... etc.
Any ideas on what exactly is wrong? Something to do with connections... speaker.... or just audio processing circuits? If it's the latter, then I'm definitely screwed.
Yes, mine is the same problem with yours. I'm on speaker phone mode when it went dead. I can still use all function except the back speaker. Yes, same problem. As according to their record, they first replaced the speaker. But after I've got it, it went seriously wrong (very hot) when I use the speaker. So, I sent it back again and they said they replaced the main board. Probably the main board burned the speaker. Not sure. Doesn't sound like a loose connection.
Anyway, try calling them and ask what will they do it the warranty label is 'broken'. They'll probably charge you for that. Just bs them that you bought it second hand and know nothing about it.
That's a good idea. I'm gonna try and call them and see what happens. Will update here.
Thanks a lot for your good help Hanmin.
That's a good idea. I'm gonna try and call them and see what happens. Will update here.
Thanks a lot for your good help Hanmin.
OK, am I the first person in Uk to return my with a fault !!??
The earpiece has failed, not even a squawk comes out from it. The head set and speaker phone still works though.
Devicewire.com wouldn't take it back even though its still in the DOA time-scale. Well at least that was the story until I got HTC on the case. I then decided to send it back to HTC anyway on the basis that they'll probably have more stock.
This isn't a moan the phone is superb, I just figured that it could be the start of a 'known faults' thread.
The SD slot cover won't close on mine. Apparantly, HTC devices are prone to this fault. However, everything else is working perfectly so I actually chose not to send it back to HTC - didn't want to take the risk of waiting weeks and weeks for another...
enterpryse said:
OK, am I the first person in Uk to return my with a fault !!??
The earpiece has failed, not even a squawk comes out from it. The head set and speaker phone still works though.
Devicewire.com wouldn't take it back even though its still in the DOA time-scale. Well at least that was the story until I got HTC on the case. I then decided to send it back to HTC anyway on the basis that they'll probably have more stock.
This isn't a moan the phone is superb, I just figured that it could be the start of a 'known faults' thread.
Click to expand...
Click to collapse
Mine is dead also.
Besides from the phone speaker, all other components work OK. Can only make phone calls using the speaker on the back or via a (BT) headset. I am afraid mine has to go back to HTC also.
Robin
Mine earpiece had also failed and I returned it back to Devicewire for replacement.
After using my TC for a long voice call or with bluetooth or WiFi or GPS, the top part of the set becomes warm and when you run your finger across the START menu bar, an "unglueing" sound is heard.
This happens only when the TC set is warm - apparently the top part of the screen becomes unstuck or the glue was not applied correctly.
Had to demonstrate to HTC several times before they decided that it was a faulty set.
ianlo said:
After using my TC for a long voice call or with bluetooth or WiFi or GPS, the top part of the set becomes warm and when you run your finger across the START menu bar, an "unglueing" sound is heard.
This happens only when the TC set is warm - apparently the top part of the screen becomes unstuck or the glue was not applied correctly.
Had to demonstrate to HTC several times before they decided that it was a faulty set.
Click to expand...
Click to collapse
This happens to mine as well
rhov23 said:
This happens to mine as well
Click to expand...
Click to collapse
Apparently this happens to some sets only. I would recommend that you insist for a replacement set or at least a replacement screen.
I was so irritated by that noise that I was even prepared to pay for a replacement screen myself if HTC insisted that it was not a problem.
Fortunately, I managed to get a replacement set as I was within my 14 day 1-1 exchange policy.
ive had problems with wifi, bluetooth and camera. ive also returned my unit to HTC
I had problems with Bluetooth, Wifi, text messages... Also returned for repair. Hope they send me an iphone back instead...
I sent mine back. I had crappy bluetooth and bad reception, it would drop calls in areas with full signal. Would drop the calls even more when using bluetooth headset.
Mine is back to HTC for repairs (speaker problem).
Wonder how long it will take them to repair it.
Robin
I also have a faulty unit bought in the UK. I bought it in London, near the British Museum.
My FM tuner and my bluetooth are totally broken. The volume button is too hard to slide.
my first o2 set had a wonky screen, not square in device. my 2nd one the screen was positioned over to the left plus some oily/lcd residue on the middle of both screens, like liquid crystal when you push the display, except this was visible without pressure. plus my first one the jog dial wasnt central and leaned over,, awaiting my third handset, tiresome, epsecially when you look at the price of these things! if id bought one outright, id get my money back i think. shame though, as is a great piece of hardware, just let down by assembly :'(
(oh and video drivers)
BT, Earphone and Radio - Gee!!!
Once upon a time I was about to enter an airplane and then selected Flight Mode.
After that, no more Radio, Bluetooth, neither Earphone.
USB earphones and speakerphone are okay.
Some apps do not register accordingly (bug in using the FlashToPermMem function).
Sometimes the phone simply shuts down.
Darn! I have to return it but I am in Brazil :-(
-Feaps
My dutch Touch Cruise also lost it's phone speaker today. Not a blip comes out of it. When using the handsfree speaker, I can still make my calls. But I'm not that into calling people where everybody can listen into the conversation..
Back to HTC it is....
I'm returning my new Polaris because I get little to no signal reception although I am in an area where signal strength is not an issue
HTC Europe told me to send it to the German service center as a DOA and I will get a replacement. I was told to send it everything (incl. packaging).
The German service center has said they don't do DOA swaps, only repairs. And I should send in only the Polaris (even without battery / battery compartment cover) ...
Now HTC is escalating this and they are supposed to get back with my via email with exact instructions
But, in all fairness, I have to say that HTC Europe (based on the accent I guess they are in England ??) has been very responsive. Not that the problem has been solved yet, but I always find it positive when a company calls back as promised
But of course, even better would be to get a product that works
Cheers,
Andreas
phone speaker has died
After three months, the speaker of my touch cruise stopped working. Handsfree still works. I did send an email to my provider and am curious how to tackle this problem.
Did anybody solve this already?
The speaker on my fuze doesn't really work unless I sometimes tap it lightly, and even then it crackles. it started happening suddenly a few days ago. its really annoying because I can't hear incoming calls anymore, and the speakerphone feature doesn't work either. I'm using NATF's 3.4 ROM, and have been since it came out, but this only started suddenly. I've noticed a small "popping" noise ever time I get an incoming text/call/ or some type of incoming signal.
I think its obvious that this is a hardware problem. If I remember correctly, I think HTC devices come with a 1 year manufactuer's warrenty. Maybe I can make use of it?
Would I also have to unflash the phone and bring it to factory settings?
bump? can someone please give me some advice?
same problem...
speaker
Same problem, speaker stops working then works.
same problem, Mine finally went out all together, and I can only hear it when my ear is RIGHT NEXT TO THE SPEAKER....its very low...I need to go ahead and try to get a warranty replacement.
I suggest contacting ATT ASAP. even if you didn't purchase a replacement plan, HTC provides a warrenty for a certain amount of days. As long as your phone isn't otherwise damaged you can send it back
I did it, and got a newphone in about 4 days (though you can get expedited shipping for $12)
hey everyone,
I am new here but i have been along time windows mobile user and I've always had samsung pda's hence thts where sammyluva comes from.I just got the tp2 yesterday and I realized when the screen is tilted and I touch the screen with my finger it wiggles back and forth. is defected or is tht normal.
Also at one point I had my headset connected and i got a call. picked up no sound at all, almost like it was on mute. I soft reset it and it worked. Has this happened to anyone else?
GPS lag is there as well. I heard some people did a hard reset, did this work and improve the gps lag?
thank you in advance everyone!
Never had the wiggles on the tilted screen, interesting.
Headset? More info needed!
Lag is improved out of the box over prior models, but what app are you running? If it's a 3rd party paid app, you might want to download the fix from HTC.
Google Maps picks up within a few seconds, and works much better than any other phone I have had (iphone or other htc models!). Driving, you get a little lag, but that's probably the best it will ever get.
Hello Syntrix, the screen doesnt wiggle by itself, but when its fully tilted and you touch it with your finger it moves back and forth. Not sure if its normal or not as i've never had pda with a tilt screen before.
As for the headset, I was wearing a regular headphone and I got a call when I answered the call I couldnt hear the person that called and they couldnt hear me. I soft reset and it didnt happen since.
For the gps, I am using TOM TOM 7 and the lag was very bad today that its almost useless to use it as a gps.
Not a headset problem but I lost sound from the speaker while connected to the cars BT. I reset the phone and it fixed itself. Last night while home, I lost all sound and had to reset. Stock VZ TP2.
sammy, i have same problem with the wiggle. It has gotten worse over time. wasn't there when i first got it. now it no longer clicks in to place tilted back to flat. wiggles all the time.
i got a replacement from verizon under the 30 day worry free, same problem. I called HTC they said it shouldn't do that. the rep had one in front of him and said it stayed stiff. very frustrated ...love the phone but i guess I just live with it until next phone.
Hello everyone!
My external speaker suddenly stopped working. So now I cant go handsfree, I dont hear rings of incoming phones, or any sound that comes thru the external speaker.
Funnily the vibration during incoming calls doesnt come either. But it still vibrates while navigating thru menus.
I think a hardware reset might do the trick, but I cant tell before tomorrow, since I need to backup my files first.
Or is there a known bug with latest mango or a htc specific bug?
Okay vibration seems to work as it should, maybe I didnt feel it the first time I tested it.
Just now I had a moment where I heard menu sounds and then I quickly tried to play a ringtone which also came thrru the speakers but as you can guess, it stopped working again...
more update after the hardware reset tomorrow
It may just be the speaker blown out like mine did only 5 weeks after purchase. Not a big deal, the speaker is the same one as HTC EVO so a replacement part is easy to do yourself or through the Phone Carrier store (that has a repair center).
Since replacement mine has been fine since. When it was blown, it still worked, but was painful to listen to.
Ok thx. I will do that. I hoped it was some software error.
Taking my Arrive in today for the same thing. It just blew a few days ago, and any sound coming out of the external speaker just sounds distorted and garbled.