Database Info

IPM.Root

How do I get rid of IPM.Root from my inbox? since it appeared I can't find my e-mail.

What in the world is IPM.ROOT?
First, I found a solution for SPB backup users. Make a backup. Hard reset. Perform a partial restore, restoring everything except email. Then rebuild the email from scratch, which for me is just creating a POP3 account.
This gets me up and running pretty quickly, although of course losing any emails, text messages, etc. I had saved. But does anyone know what is causing it? This morning my text message folder was gone, replaced with IPM.ROOT, and there were two outboxes in my POP3 account. It is the second time it has happened to me. Clearly my email had gotten corrupted, but how?
Is there a trick to recreate the folders?
One possibility -- I sync with two computers and yesterday had erased one connection, reinstalled activesync, and created a new connection. That could have been the time the email folder was corrupted.

Does anyone know of another way than having to hard reset the device??

HELP: Need to recover data from backup

I've backed up my Trinity with Sprite Backup 5.1 before moving on to wm6 But sadly, the backup didn't work on wm6, and when I downgraded back to wm5, it still did not work.
On both wm5 and wm6, i chose to recover only Mail and Personal Databases, so I'm supposed to get my emails, smses, tasks, calendar and contacts back. However, none of my emails and smses appear after the restore and contacts crashes (closes silently) as soon as I run it and calendar says "An unexpected error has occured in this program." and Tasks hangs when I run it (It seems to be running but nothing appears on screen).
I've used Sprite Backup many times in the past and haven't had this problem. I'm desperate to get my stuff back!
And just to mention, I've tried re syncing my information with activesync, but mysteriously AS seems to have not updated my stuff since some time ago even though every sync was a success. Yeah, I know my phone was in a bad condition.

cannot access poutlook mail

Hi everyone,
I've got a huge problem with my touch cruise:
A few weeks ago, something happened with my phone and I could no longer access any of the mail features of outlook. I performed a hard reset, switched to a new rom, and now the problem is back!
In M2D, the email accounts disappeared (says "no accounts"); and the text messaging says "no messages. If I clicked on messaging in the start menu, nothing happens.
I can still access all of the other features of outlook - contacts, calendar, and tasks work fine.
When this first happened, I searched around, tried a few things that might have helped, and nothing worked. I performed a hard reset, and installed a new ROM (originally was M-AMINE's final, now is c_shekhar's most recent with footprints included), and things seemed to work fine. Now, just last night, the exact same thing happened as before.
The first time I had installed imappusher a day or 2 before, so I thought that might be the culprit. This time, however, I did not install that software, and the error still happened.
Any thoughts? Potential culprits? Ways to fix it? Ways to prevent it in the future?
Thanks for reading,
-Talbot

weird timing, someone else posted a similar problem right before me, and there's a solution that seems to have worked in there:
http://forum.xda-developers.com/showthread.php?t=486297
Snapphane's fix worked for me, or at least it allows me to access the mail part of outlook so far (I have not re- set up the email accounts- it looks like all of my mail has still disappeared).
I went to the storage card with file explorer, and deleted a folder called something like "inbox.msi.233406...", and now all of a sudden I can get into the mail fine.
Thanks snapphane, and lets hope it keeps working!

Email accounts disappearing

I'm currently running the newest MightyROM, but this problem has been happening in the last few releases. After setting up my email accounts, eventually the accounts disappear from the accounts listing. The envelope icons are still on the mail screen, but nothing works. Is there to fix this without a hard reset?

I am using the 1/4 MightyRom and experiencing the exact same problem. I can't delete the invisible account or even make one to replace it. Any help?

omnia38 said:
I am using the 1/4 MightyRom and experiencing the exact same problem. I can't delete the invisible account or even make one to replace it. Any help?
Click to expand...
Click to collapse
Found out what the problem was. After flashing to the new ROM, do a clear storage to get rid of any old junk from the previous flash, then do the carrier provisioning before doing anything else. I haven't had a problem since taking those steps.

Same problem here
I have the same problem, want to be on the thread when someone comes up with a solution. Thanks

I done the task29, then ran sprint MR2, then installed BigMaxSense rom. Ran clear storage twice then I started to configure phone back the way I wanted it, but I still losing my email accounts. Any solutions

I have a stock verizon MR1 rom, and I have gotten this a few times. When it happens, I get a screen asking me to reenter my Activesync password. Then my POP account is gone. Still taking up space, but gone. I also lose my cookies with login passwords for all web sites.
Luckily I keep recent backups using Spite Backup, and I restores gets me going again.
Pretty odd.

This may or may not be related...
Original device: WM6.1/Sense2.1
Replacement device: WM6.5/Sense2.1
Backed-up email accounts using HTC backup. Without pre-creating the accounts in the new device, I restored the accounts from the backup. Sense and Titanium both show these accounts and I can access the emails that were restored, but I can't download new emails. I can't delete these accounts because they don't show up in the account selector screen. I had to create a new account (same information as before) with a new "name" to differentiate it from the previous account.
I can find no way to remove these non-listed accounts short of hard-resetting the device and removing the accounts from the list of files to be restored.
Is this related or am I just wasting everyones time?

Tybalt39 said:
This may or may not be related...
Original device: WM6.1/Sense2.1
Replacement device: WM6.5/Sense2.1
Backed-up email accounts using HTC backup. Without pre-creating the accounts in the new device, I restored the accounts from the backup.
Click to expand...
Click to collapse
That is actually expected.
I don't know the exact details, but there is a security feature that locks out the email database when the file is simply restored to new hardware like that. There may be some export/import way around it, but just moving the file won't work.
Not exactly related.

Gmail and tmail.exe slowing winmo

On 5/19/11 I noticed my phone was getting hot and was not responding when I hit the red key to wake it up. I thought I had an application that was causing the problem so after dealing with it for a couple of days I did a hard reset and started rebuilding my phone app by app.
Well, it didn't take long before it started happening again. At this point I had only configured my email accounts, 1 gmail and 2 other. I thought my phone was about to die (it just came off warranty last month). Then I noticed that tmail.exe was running and consuming ~95% cpu. I figured it was something to do with sending and receiving mail so I went to my email accounts and found that my gmail account was stuck at logging on.
I deleted the gmail account and the problem has gone away. This is not an acceptable solution because I get most of my mail through gmail.
My question is this: WTF is google trying to do now that our email accounts lock up our winmo phones and is this happening to any other os's?
John

This started happening to me as well on my Touch Pro 2.
tmail.exe gets stuck at 100% and when I open gmail it appears to be hung at "disconnecting"
The account works fine if I click send/receive manually. This just started happening a few days ago.

Subbing to this thread.

Another person with the same problem:
http://www.google.com/support/forum/p/gmail/thread?tid=331d0e5691783390&hl=en
I suspect most people are not savvy enough to realize the problem is tmail-gmail.

Count me in on this problem too. HTC HD2, WM6.5. First noticed something was up on Friday morning (5/20) when I woke up and my phone was dead. Recharged during the day but the battery was still draining and phone was running hot! Sure enough, tmail.exe running 95% cpu. I've just deleted my gmail account, but this isn't really a solution of course. Prior to that, I tried switching over from imap to pop, both via gmail settings and on the phone, but that didn't stop tmail from jamming up again upon manual send/receive. I'm sorry that I have nothing to add except more confirmation of the problem.

this problem was reported first in duttys rom thread.there is quite some discussion on that matter over there.it could be interesting to work on a solution here instead of in the rom thread.
user ny_limited has done some detective work already.maybe he can come over here.

Same problem on Xperia X1 runnning WM6.5 (826x rom).

T-Mobile forums thread on this issue.
Google Mobile forums thread on this issue.
XDA HD2 thread on this issue.

Just so we're clear, this is a problem with Google. They changed a bit of data within their IMAP processing at or around 1900 on 19 May 2011 EST. This is when the problems began rolling out. Google is the one that needs to fix the problem. It is in no way related to anyone's ROM.
To fix the problem temporarily, you can switch Gmail to use POP3 access instead of IMAP or set it up as an exchange server. The exchange server would consume far less battery than either IMAP or POP. Do a search for the settings. It's pretty simple.
EDIT: Google is aware of the problem and is working to fix it. Check the following thread for updates into the matter.
IMAP access from POutlook is randomly hanging - Windows Mobile 6.5.x

Temp Fix
I saw this in the Google thread and tested it. It works!!
In your mail configuration, go into manual setup and change the server address to POP.GMAIL.COM. Yes, IMAP works on pop address and it connects/disconnects correctly. ;)
EDIT: Google must have made a change because both addresses resolve to the same server. What was once a hard failure every time now seems to work for a while but some are reporting that it still eventually hangs tmail. Let's hope they're rolling out a fix...

Starting over from scratch solves the problem.
Either delete cemail.vol or do a hard reset. Seems that freshly configured Gmail accounts don't cause freezes.
Did this, now my Lion works like a charm again.
Update: deleting, soft resetting and reconfiguring all Gmail accounts also does the job.

justmeandmyphone said:
Starting over from scratch solves the problem.
Either delete cemail.vol or do a hard reset. Seems that freshly configured Gmail accounts don't cause freezes.
Did this, now my Lion works like a charm again.
Update: deleting, soft resetting and reconfiguring all Gmail accounts also does the job.
Click to expand...
Click to collapse
I have tried this multiple times since Friday and the Gmail account still locks up after one or two attempts to send/receive.

Yeah, in the meantime i can confirm this. After a few hours tmail began freezing again.

I have this issue too; it's been going on for a while actually, but I have slightly different symptoms; initially it would be stuck at logging on, and I could press send receive to kick start it. At a later point in time, pressing send receive causes it to hang at disconnect. This persists across multiple hard resets, and occurs randomly.
Just this morning I cannot get it to work no matter what I do...
I confirmed tmail.exe eating 100% of the cpu, and there have been more than a few cases of my freshly charged battery near dead only a few hours later, with gmail "logging on".
And to whoever said imap uses more battery than activesync; get the imap pusher service. Uses less battery and you don't have to put up with activesync's crap

Same stuff today, Duttys v25 HD2 RUS. Missed my morning wakeup call, cause of it.
So, as a temporary fix, I created an account at Yahoo! and forwarded all mail from Gmail to it.

Update:
http://www.google.com/support/forum...869ff02960004a41d457a8bf4&hl=en did the trick!
Google fixed the issue.