Email accounts disappearing - Touch Pro2 CDMA

I'm currently running the newest MightyROM, but this problem has been happening in the last few releases. After setting up my email accounts, eventually the accounts disappear from the accounts listing. The envelope icons are still on the mail screen, but nothing works. Is there to fix this without a hard reset?

I am using the 1/4 MightyRom and experiencing the exact same problem. I can't delete the invisible account or even make one to replace it. Any help?

omnia38 said:
I am using the 1/4 MightyRom and experiencing the exact same problem. I can't delete the invisible account or even make one to replace it. Any help?
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Found out what the problem was. After flashing to the new ROM, do a clear storage to get rid of any old junk from the previous flash, then do the carrier provisioning before doing anything else. I haven't had a problem since taking those steps.

Same problem here
I have the same problem, want to be on the thread when someone comes up with a solution. Thanks

I done the task29, then ran sprint MR2, then installed BigMaxSense rom. Ran clear storage twice then I started to configure phone back the way I wanted it, but I still losing my email accounts. Any solutions

I have a stock verizon MR1 rom, and I have gotten this a few times. When it happens, I get a screen asking me to reenter my Activesync password. Then my POP account is gone. Still taking up space, but gone. I also lose my cookies with login passwords for all web sites.
Luckily I keep recent backups using Spite Backup, and I restores gets me going again.
Pretty odd.

This may or may not be related...
Original device: WM6.1/Sense2.1
Replacement device: WM6.5/Sense2.1
Backed-up email accounts using HTC backup. Without pre-creating the accounts in the new device, I restored the accounts from the backup. Sense and Titanium both show these accounts and I can access the emails that were restored, but I can't download new emails. I can't delete these accounts because they don't show up in the account selector screen. I had to create a new account (same information as before) with a new "name" to differentiate it from the previous account.
I can find no way to remove these non-listed accounts short of hard-resetting the device and removing the accounts from the list of files to be restored.
Is this related or am I just wasting everyones time?

Tybalt39 said:
This may or may not be related...
Original device: WM6.1/Sense2.1
Replacement device: WM6.5/Sense2.1
Backed-up email accounts using HTC backup. Without pre-creating the accounts in the new device, I restored the accounts from the backup.
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Click to collapse
That is actually expected.
I don't know the exact details, but there is a security feature that locks out the email database when the file is simply restored to new hardware like that. There may be some export/import way around it, but just moving the file won't work.
Not exactly related.

Related

IPM.Root

How do I get rid of IPM.Root from my inbox? since it appeared I can't find my e-mail.
What in the world is IPM.ROOT?
First, I found a solution for SPB backup users. Make a backup. Hard reset. Perform a partial restore, restoring everything except email. Then rebuild the email from scratch, which for me is just creating a POP3 account.
This gets me up and running pretty quickly, although of course losing any emails, text messages, etc. I had saved. But does anyone know what is causing it? This morning my text message folder was gone, replaced with IPM.ROOT, and there were two outboxes in my POP3 account. It is the second time it has happened to me. Clearly my email had gotten corrupted, but how?
Is there a trick to recreate the folders?
One possibility -- I sync with two computers and yesterday had erased one connection, reinstalled activesync, and created a new connection. That could have been the time the email folder was corrupted.
Does anyone know of another way than having to hard reset the device??

Deleting an email account problems...

So, I recently needed to wipe my Kaiser, but of course did a backup using sprite backup first to take my data with me. Now in a way the most important bit of data I needed to get out of the back up were the SMS (I use Gmail so I planned to just have it resync through IMAP), and other than that, my My Docs and Personal Databases I've been reinstalling everything. However, I've hit a problem with my emails...
My texts have been restored perfectly, however my gmail account is not listed. Initially I though that that was fine, however it turns out that the phone still thinks that the account is set up, even though it's not listed in the Accounts page. Furthermore, SPB Mobile Shell lists it as an available account in the messaging tab, though clicking on it only takes me back to the Account Chooser.
What I want to do is delete all the existing email settings that are hiding on the phone and then re-download my email from Gmail, however I don't know where the account data and settings are stored. I tried deleting the contents of \windows\messaging\ but that didn't seem to change anything...
Any suggestions?

[Q] Deleted People/Contacts - how to get them back?

Android/Sensation noob here.
Picked up my sensation two days ago. Under Settings/Accounts & Sync, I entered my information and synced by contacts, gmail, calendar, etc.
However, I noticed a problem with the sms not being identified, even though the sender was in my People. I thought maybe deleting the contact and resyncing would help. However, after I deleted it.... I can no longer get it back.
How do I redownload all the contacts? I've gone to the Accounts & Sync and tried syncing again, to no avail. Am I missing something? How do I get the People back?
Thanks!
EDIT - Nevermind. My Gmail/Google account was apparently very slow to update. It was showing all my contacts there. However, upon reloading the page today, I noticed that they are all *POOF* gone. So... back to square one.
If you deleted all of your gmail contacts you can still restore them. log in on your pc, go to contacts, & under more actions there should be a restore contacts option.
it's fairly new

Google Sync Error.

When I turned on Auto Sync. I get the message, "Sync is currently experiencing problems, it will be back shortly". I can't sync my contacts at all. I also tried Contacts Sync Fix(app), and thay didn't seem to help.
Please any help would be appreciated. Thank you.
Sent from my HTC One X+
DannyAb said:
When I turned on Auto Sync. I get the message, "Sync is currently experiencing problems, it will be back shortly". I can't sync my contacts at all. I also tried Contacts Sync Fix(app), and thay didn't seem to help.
Please any help would be appreciated. Thank you.
Sent from my HTC One X+
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Same problem here, may be their servers currently unavailable.
Same, getting a error also. Must be the servers then.
Lancerz said:
Same, getting a error also. Must be the servers then.
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I'm not so sure about that. Can you check the date the sync was last successful? My sync date on my Galaxy S3 was a few months old (in Feb I think). I think (at least I) am running into the problem described in http://code.google.com/p/android/is...s Owner Summary Stars&groupby=&sort=&id=42641. I tried a few suggestions there like clearing out my contacts data etc. And then I deleted my account and recreated it and the problem is worse now. I don't get a last successful sync date at all anymore. No errors. But no syncing either. I can create new dummy records and it will eventually (a few minutes later sync). And changes I make on the phone will also eventually reflect in the cloud. Meanwhile no problems syncing on my Nexus 10. But if I change a real record (possibly a Google+ account), it never syncs up.
os2baba said:
I'm not so sure about that. Can you check the date the sync was last successful? My sync date on my Galaxy S3 was a few months old (in Feb I think). I think (at least I) am running into the problem described in http://code.google.com/p/android/is...s Owner Summary Stars&groupby=&sort=&id=42641. I tried a few suggestions there like clearing out my contacts data etc. And then I deleted my account and recreated it and the problem is worse now. I don't get a last successful sync date at all anymore. No errors. But no syncing either. I can create new dummy records and it will eventually (a few minutes later sync). And changes I make on the phone will also eventually reflect in the cloud. Meanwhile no problems syncing on my Nexus 10. But if I change a real record (possibly a Google+ account), it never syncs up.
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Well I removed my google account yesterday and re added it and now everything syncs up fine. My last sync time was about 5 minutes ago. It syncs constantly throughout the day since I use G+.
I have the same problem. If I clear the contacts data, it'll sync but only once. If I add something on my phone or on the website, the sync won't work again until I re-delete the contacts data again.
I have this for about 3 weeks now. I even reinstalled the ROM, but not helped.
Acer E350 with Android 4.0.3 (with 5 different updates, even with the first version). Everything worked correctly until May 15.
I solve this problem, I think...
Google Account Dashboard -> Account -> Security, I deleted all (mobile) apps*connections to my account, then deleted my Google Apps account on Android and reinstalled it. Now I can access everything again!
DannyAb said:
When I turned on Auto Sync. I get the message, "Sync is currently experiencing problems, it will be back shortly". I can't sync my contacts at all. I also tried Contacts Sync Fix(app), and thay didn't seem to help.
Please any help would be appreciated. Thank you.
Sent from my HTC One X+
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Click to collapse
I've been having this issue for the past week and can't seem to fix. I've gone to Settings and deleted cache and data, Google contacts will resync and bring the contacts back, but then a short time later, they are gone. I've done this about a hundred times already. I've also gone and deleted duplicate contacts, installed an app to fix broken contacts, all to no avail. I don't know what else to do at this point, very frustrating. I'm having this issue on different roms that I flash.
ycats said:
I've been having this issue for the past week and can't seem to fix. I've gone to Settings and deleted cache and data, Google contacts will resync and bring the contacts back, but then a short time later, they are gone. I've done this about a hundred times already. I've also gone and deleted duplicate contacts, installed an app to fix broken contacts, all to no avail. I don't know what else to do at this point, very frustrating. I'm having this issue on different roms that I flash.
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I am experiencing the same issue once again. I don't know if this is Rom related or anything, but it's driving me nuts!!
Sent from my HTC One X+ using xda premium
On every TouchWiz based rom, I have this issue.............not on AOSP roms.
renatosiqueira said:
Google Account Dashboard -> Account -> Security, I deleted all (mobile) apps*connections to my account, then deleted my Google Apps account on Android and reinstalled it. Now I can access everything again!
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I'm a little late to the game here, having recently acquired a One, but this fix worked perfectly for me. So far it's been a few hours and the sync still refreshes without issue. Kudos.
Which settings?
renatosiqueira said:
Google Account Dashboard -> Account -> Security, I deleted all (mobile) apps*connections to my account, then deleted my Google Apps account on Android and reinstalled it. Now I can access everything again!
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I can't find this settings. Does anyone know where this settings is at? This sync error is heavily draining my battery.

Google sync issues - anyone else?

My brother got a Nexus 5 from T-mobile today. All his contacts on HTC Sensation are synced to Google appear so on both phone and through a web browser. I was helping him set it up this evening and everything seemed fine - had him sign into Google yada yada yada. When he went into his contacts it was empty, same with his Gmail emails. He has 200+ contacts an quite a few emails in his inbox so I thought this was strange.
I checked the Google account under settings and said everything had synced just fine with no errors. Found this to be odd so I wiped data and cache on both Gmail app and Google Contacts Sync app. Rebooted phone, nothing. Wiped dalvik cache, nothing. Removed and readded Gmail account, nothing. Factory reset, nothing.
Basically tried everything I know to no avail. It's odd that it is saying that it is synced when it indeed it is not - there isn't even an error message.
Anyone else having issues with this? Find this very very strange and there is hardly ever a phone issue that I can't solve and I'm stumped. Now I did manage to just export contacts to storage on Sensation and then copy the .vsf file to computer and then copied it to Nexus 5 and imported so he has his contacts but still no emails.
Considering just flashing CM11 onto it and seeing if that does it but don't want to go through all that if I don't have to - my brother is basic user anyway, he wouldn't even know what's going on if I were to flash CM11.
Just seeing if anyone else has issues like this. Ant suggestions would be great.
Sent from my Project Infinity 1.2 Galaxy S 5 on AT&T using XDA Premium
cwburns32 said:
My brother got a Nexus 5 from T-mobile today. All his contacts on HTC Sensation are synced to Google appear so on both phone and through a web browser. I was helping him set it up this evening and everything seemed fine - had him sign into Google yada yada yada. When he went into his contacts it was empty, same with his Gmail emails. He has 200+ contacts an quite a few emails in his inbox so I thought this was strange.
I checked the Google account under settings and said everything had synced just fine with no errors. Found this to be odd so I wiped data and cache on both Gmail app and Google Contacts Sync app. Rebooted phone, nothing. Wiped dalvik cache, nothing. Removed and readded Gmail account, nothing. Factory reset, nothing.
Basically tried everything I know to no avail. It's odd that it is saying that it is synced when it indeed it is not - there isn't even an error message.
Anyone else having issues with this? Find this very very strange and there is hardly ever a phone issue that I can't solve and I'm stumped. Now I did manage to just export contacts to storage on Sensation and then copy the .vsf file to computer and then copied it to Nexus 5 and imported so he has his contacts but still no emails.
Considering just flashing CM11 onto it and seeing if that does it but don't want to go through all that if I don't have to - my brother is basic user anyway, he wouldn't even know what's going on if I were to flash CM11.
Just seeing if anyone else has issues like this. Ant suggestions would be great.
Sent from my Project Infinity 1.2 Galaxy S 5 on AT&T using XDA Premium
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You say the contacts are visible through a pc, you mean via Gmail on the pc right? This could indicate he is signed into the incorrect account. I know I have more than one....
Sometimes the Android Gmail app needs a manual pull down refresh to show mail, and make sure the appropriate inboxes are syncing via the Gmail app settings. The manage labels option, I think.
And in the People app, press the overflow button and tap accounts. Check the check box and select the correct account.
Aerowinder said:
You say the contacts are visible through a pc, you mean via Gmail on the pc right? This could indicate he is signed into the incorrect account. I know I have more than one....
Sometimes the Android Gmail app needs a manual pull down refresh to show mail, and make sure the appropriate inboxes are syncing via the Gmail app settings. The manage labels option, I think.
And in the People app, press the overflow button and tap accounts. Check the check box and select the correct account.
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No disrespect sir, but this is probably one of the first things I check. I used to work at an AT&T store for 4+ years and this always seemed to be the customer's issue with "not syncing." He has only one Gmail account and that is the one logged onto the phone. When I log into this SAME account on a web browser the contacts are there. Like I said the phone is telling me everything is synced, yada yada yada but still nothing. I appreciate you trying to help but that certainly is not the issue here. There is something deeper than that causing this issues and I cannot for the life of me figure it out. So frustrating.
cwburns32 said:
No disrespect sir, but this is probably one of the first things I check. I used to work at an AT&T store for 4+ years and this always seemed to be the customer's issue with "not syncing." He has only one Gmail account and that is the one logged onto the phone. When I log into this SAME account on a web browser the contacts are there. Like I said the phone is telling me everything is synced, yada yada yada but still nothing. I appreciate you trying to help but that certainly is not the issue here. There is something deeper than that causing this issues and I cannot for the life of me figure it out. So frustrating.
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I understand your frustration. I suppose you've already tried syncing his contacts to your phone? It wouldn't be the first time a Google account was boogered up.
If that works, make a new Google account and import the contacts to it, then attempt a sync. If that works, there is an issue on Google's end with that original account.
Aerowinder said:
I understand your frustration. I suppose you've already tried syncing his contacts to your phone?
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Oh shoot, forgot to mention that, this is even more odd. I added his Google account to my Nexus 7 and my GS5. On the Nexus 7 contacts or emails do not show up (even though they say they are synced). On the GS5 the contacts show up but still no emails. Now you can really start to understand my frustration as that is just down right goofy. Who knows, so annoying though.

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