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I recently had a problem with my 1st Touch Pro with image ghosting/ burn in and ive just had it replaced. Now the same problem is happening with the new device. The problem only seams to happen with custom roms being used on the device. If i re-flash my phone back to the default/stock rom i get no screen problems at all.
Any idea why this only happens on custom roms and not the default/stock rom??
edit: ive attached an example of what i mean in image ghosting/burn in. Just in case some people wasn't sure what i meant by it.
More info?
Heya! What was the last ROM you had this problem with? Version info would be extremely helpful as I have heard that specific builds have some graphics bugs.
I've had that same issue as well on 2 different fuze's. Using various builds of EnergyROMs... However, after reflashing to stock and using it awhile, I'd get the ghosting on that too.
Anyone have any ideas?
Ehh my 2nd Fuze is doing this so I'm getting a replacement, and I'll just do the HTC ROM upgrade and keep WM6.1. I'm tired of it, and the landscape view also distorts the start menu icons 90% of the time.
Having flashed back to a stock rom, doing a hard reset... Playing with it for awhile... The ghosting is evident on it as well... I've also had where the bottom section of the screen will flicker quickly...
Anyone else?
I think it's a hardware defect. My first phone did that, and then after a few weeks, I had to get a warranty replacement because the screen eventually went completely black after doing it intermittently).
I've had both ghosting effects & occasional rapid flickering since I first bought the Fuze back in November. It's intermittent but happens most when the device is hot (either from use or simply being in a hot location). So far it always clears up after a while. This happened on the stock rom and every custom rom I've used so far.
I'm fairly certain it's a hardware issue with the Fuze/TP because the ghost will tend to remain there for a while even after a soft reset.
Hopefully my good fortune continues and it doesn't end up breaking permanently some day.
it is definitely a hardware issue.
I just received a "repaired" phone back from HTC today only to turn it on and find the same problem. I had to call again today and complain...and the only thing they could do for me was ask me to send it in again....so pissed.
I literally got 5x FUZE replacements and each had this until this last one I've gotten...!
Vid: http://www.youtube.com/watch?v=fFb4bQomqPw
Thx
JFlitt
JFlitt said:
I literally got 5x FUZE replacements and each had this until this last one I've gotten...!
Vid: http://www.youtube.com/watch?v=fFb4bQomqPw
Thx
JFlitt
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were they replaced through HTC or ATT?
I am on my third Fuze.
First day when I upgraded to Fuze the screen started doing this. So I took it back to AT&T for replacement. On the drive back home screen on second device started doing exact same thing. Took it back and got yet another replacement. This one works, but I have seen it happen once or twice in the 3 or 4 months I've had it.
AT&T also told me when I got this phone that it was the last exchange I could make for the 90-day exchange. If I had another problem I'd have to send this back to the company. WTF is that all about? You're going to inconvenience me because you keep giving me bad eggs? At least this one works right.
Is anyone with a Touch Pro having the same issues? Or is it all just us AT&T customers?
I have an O2 Xda Touch Pro. The only symptom I have that remotely resembles the ones listed here is the flickering at the bottom. But, in my case at least, the flickering is caused by a particular shade of gray displayed in Opera...and that's the only time it happens. So, again for me, it seems to be a software issue.
Drew
Flickering is another side affect that mine occasionally has... just in the bottom 1/5th or so of the screen... Most easily seen when in landscape mode in messaging.
those are all hardware issues too, its just only being displayed because that certain shade of grey is whats making it visibly noticeable.
Well, we'll see if replacement number 4 has the same issues soon...
They actually offered me a BlackBerry Bold/9000 as a replacement phone like it is even in the same universe.
Hardware differences?
Anyone with a buggy Fuze want to post the part number / sku number etc...? Maybe we are looking at a bad batch or a bad but unannounced hardware version?
I had this too on energyrom, I allways passed it off as a touch flow 3d opengl issue which would draw to the screen.
But thinking about it, it does occour when the device is hot, and the screen flickers also.
But It allways goes away after a soft reset for me.
Vodaphone UK TP
I have this problem too :/
Well, I just got my replacement, and it is doing it as well. I'll post some screen shots of it later on today.
Anyone want to tell me what numbers we want/need?
I have had the Sensation for 14 days and for the most part issue and trouble free. This morning I noticed it had rebooted on me. I thought oh well just a freak occurence. Than the volume went off completely and after checking all settings(they were all set correctly.) I did a hard reset and the volume seemed okay. A short time later the same volume issue surfaced again so I powered off and pulled the battery and rebooted. Once again all seemed okay. Then I noticed the lock screen did not want to unlock, after numerous attempts it finally did. This is starting to become the norm. Than the phone just went to the HTC screen (I guess it had rebooted itself again) and a reboot was just finishing up.The volume is now much lower than it ever has been(and it was too low to start with) . It seems as if the phone is just exhibiting issues by the hour. Has anyone else had this type of thing occur? I have just 5 days left in buyers remorse and this is my third one. The other two were just unusable, I must make a decision very shortly as to whether to ask for a replacement or just a refund. I really like this phone but am sort of shocked at how it went from no issues for almost 2 weeks to numerous issues almost overnight. Any input or help is certainly appreciated.
tenbeau said:
I have had the Sensation for 14 days and for the most part issue and trouble free. This morning I noticed it had rebooted on me. I thought oh well just a freak occurence. Than the volume went off completely and after checking all settings(they were all set correctly.) I did a hard reset and the volume seemed okay. A short time later the same volume issue surfaced again so I powered off and pulled the battery and rebooted. Once again all seemed okay. Then I noticed the lock screen did not want to unlock, after numerous attempts it finally did. This is starting to become the norm. Than the phone just went to the HTC screen (I guess it had rebooted itself again) and a reboot was just finishing up.The volume is now much lower than it ever has been(and it was too low to start with) . It seems as if the phone is just exhibiting issues by the hour. Has anyone else had this type of thing occur? I have just 5 days left in buyers remorse and this is my third one. The other two were just unusable, I must make a decision very shortly as to whether to ask for a replacement or just a refund. I really like this phone but am sort of shocked at how it went from no issues for almost 2 weeks to numerous issues almost overnight. Any input or help is certainly appreciated.
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Click to collapse
Can't give you any real answer. All we do here is collect anecdotes. But I saw something similar. My phone was perfect for 5 days. Then it was sitting on a table and rebooted spontaneously. After that it seemed fine. A day later when I tried to play a video, regardless of the app, all I got was a black screen. Reboot didn't fix it. Battery pull did fix it. Until the next day when it happened again. Formatted the SD and that "fixed" it until the next day when the phone just beeped once and died completely. As in door nail dead. No lights, nothing. Swapped the battery, plugged in the charger, nothing. So it's in the process of being replaced.
Whether those events are connected, or represent some pattern of accumulating problems and eventual death, who knows. Hearing reports like this is not reassuring, but we have no idea if the failure rate is 1 in 100, 1000 or 100,000.
Hi,
do you remember the last application you installed before issues started? Maybe removing it will solve your problem.
Greetings
Yasso
Id return it and get a new phone.
samnada said:
Can't give you any real answer. All we do here is collect anecdotes. But I saw something similar. My phone was perfect for 5 days. Then it was sitting on a table and rebooted spontaneously. After that it seemed fine. A day later when I tried to play a video, regardless of the app, all I got was a black screen. Reboot didn't fix it. Battery pull did fix it. Until the next day when it happened again. Formatted the SD and that "fixed" it until the next day when the phone just beeped once and died completely. As in door nail dead. No lights, nothing. Swapped the battery, plugged in the charger, nothing. So it's in the process of being replaced.
Whether those events are connected, or represent some pattern of accumulating problems and eventual death, who knows. Hearing reports like this is not reassuring, but we have no idea if the failure rate is 1 in 100, 1000 or 100,000.
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Click to collapse
Thanks for the kind and informative reply. I am just totally flabbergasted at what has occurred with it the last 2 days. I have done factory resets - hard resets-battery pulls etc and weird and wild things continue to happen. I just had it go to the white HTC screen while using an app with no warning or notice( I believe it had rebooted again on its own.) The most puzzling is the volume going from its normal weak state to no volume to partial volume etc. Also in Manage Applications the majority of the time I go into change or delete an app it is not responsive and I have to go in 2 or 3 times for it to respond. Talked to a friend of mine at a T Mobile retailer a few moments ago and she said she had purchased a Sensation when they got their stock in and after 3 days got a refund. They were shipped 35 and had only sold 3 (hers included) and all three had been returned for a different phone. I am just amazed. I am at a BestBuy where I am playing with the EVo3D and it just seems smoother and faster and the volume even sounds louder. I wonder if another replacement of this phone will do any good, this is my third one and I thought this was solid.
yasso992 said:
Hi,
do you remember the last application you installed before issues started? Maybe removing it will solve your problem.
Greetings
Yasso
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Click to collapse
Yes i removed the last 3 apps I had installed(2 were GPS related mileage tracking apps) and an HTC widge(quick recorder). Still wierd issues and touch screen is now becoming erratic. It just changed ring tones on its own!! Went into music app and when I hit play it just spins and does nothing.
Just called CS rentention dept and they are sending out a replacement phone but did say that random reboots and overheating and touchscreen issues have been acknowledged by HTC but not the volume issues. I hope that this will be a solid unit(and stay that way). I have read on other threads that the replacments(new ones) coming out now seem to be issue free( or at least only minor issues).
returned
i had same issue and returned mine model 5/31/11 15 got new one 6/6/11 16 and is flawless SO happy to gotten a good one...the guy at the store said same model that failed on me, that out of 100 sold 1 person besides me had bad pick of those dates. seems its not the date or 15 16 model but a few in every batch is messed up...unfortunatley seems u had a bad pick 3 times already id go back play with one in store and exchange again...i could barely get courasel to spin on old one and on the newer one its snappy one flick and courasels no lock issue(my old one if it was on a table and u tried unlock, FAIL! untill u actually picked it up it would unlock(like a grounding problem) all those issues are out the window!
will try to post utube video of new one...some utube guy had evo3d vs sensation and was clowning on how the touch response was laggy on sensation compared to evo3d(looked like old model phone i had) new one would def give the 3d a challenge NOW!
fallenangel408 said:
i had same issue and returned mine model 5/31/11 15 got new one 6/6/11 16 and is flawless SO happy to gotten a good one...the guy at the store said same model that failed on me, that out of 100 sold 1 person besides me had bad pick of those dates. seems its not the date or 15 16 model but a few in every batch is messed up...unfortunatley seems u had a bad pick 3 times already id go back play with one in store and exchange again...i could barely get courasel to spin on old one and on the newer one its snappy one flick and courasels no lock issue(my old one if it was on a table and u tried unlock, FAIL! untill u actually picked it up it would unlock(like a grounding problem) all those issues are out the window!
will try to post utube video of new one...some utube guy had evo3d vs sensation and was clowning on how the touch response was laggy on sensation compared to evo3d(looked like old model phone i had) new one would def give the 3d a challenge NOW!
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Click to collapse
Did you get a replacement at the store, or did you have to send in the bad phone first and have them send you a new one?
samnada said:
Did you get a replacement at the store, or did you have to send in the bad phone first and have them send you a new one?
Click to expand...
Click to collapse
returned at the store i got it from tmobile store and asked them to try it out and did same on them and he brought out the newest dated one and we tried it out... this phone rocks now!
the top part is what people were saying about diff s/n# my old one said zt15
and the bottom date my old one was 5/31/11
...and other one was made in taiwan new one says made in china?! maybe thats a part of it
fallenangel408 said:
i had same issue and returned mine model 5/31/11 15 got new one 6/6/11 16 and is flawless SO happy to gotten a good one...the guy at the store said same model that failed on me, that out of 100 sold 1 person besides me had bad pick of those dates. seems its not the date or 15 16 model but a few in every batch is messed up...unfortunatley seems u had a bad pick 3 times already id go back play with one in store and exchange again...i could barely get courasel to spin on old one and on the newer one its snappy one flick and courasels no lock issue(my old one if it was on a table and u tried unlock, FAIL! untill u actually picked it up it would unlock(like a grounding problem) all those issues are out the window!
will try to post utube video of new one...some utube guy had evo3d vs sensation and was clowning on how the touch response was laggy on sensation compared to evo3d(looked like old model phone i had) new one would def give the 3d a challenge NOW!
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Click to collapse
Same exact experience bro. I received my replacement yesterday with the date of 6/6/11 and there is just no comparison between the two, this second Sensation is amazing!
Sent from my HTC Sensation 4G using XDA Premium App
Pandemoniumone said:
Same exact experience bro. I received my replacement yesterday with the date of 6/6/11 and there is just no comparison between the two, this second Sensation is amazing!
Sent from my HTC Sensation 4G using XDA Premium App
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hello ole friend!!! glad to see u on these threads, NO comparison whats so ever! between old and new
fallenangel408 said:
hello ole friend!!! glad to see u on these threads, NO comparison whats so ever! between old and new
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Click to collapse
Great to see you here as well! HTC has a way of making sure our paths continue to cross it would seem
Sent from my HTC Sensation 4G using XDA Premium App
Okay, so here's my story...
I bought the Motorola Droid X from Best Buy on release. It was a great phone, everything worked exceptionally. I unrooted, went back to stock and such through full SBF and received the Gingerbread OTA. It, in a nutshell, broke the phone. 3G would pop in and out when in a full service area (wifi would do the same). And unlike most, the update absolutely killed my battery life. I called up Verizon to explain the situation, and they claimed it was in fact the update which caused this to occur and it is an unfortunate problem that they have run into before. They sent me a "certified like new" replacement Droid X. I received this phone, used it for about two hours and the bottom half of the screen went out (The one Motorola has defined as a problem with initial launch products). I called up Verizon again, and they were very helpful and willing to negotiate. They offered to send me a different Motorola phone if I wanted to avoid the X. The X2 was a new phone, and it's specs were impossible to pass, so, of course, I requested it. They sent out another "certified like new" phone, I received the X2 only to not be able to make calls from it. Activation was impossible as the phone had a constant beeping noise and would randomly cut out. I finally got through to tech support on the affected phone, and they could hear the beeping as well. After they tried to activate the phone and failed, they decided they would send me yet another Droid X2. I received this phone, and it wasn't faulty for the first day or two. But then I started receiving duplicate text messages... And I mean, like 6 or 7 duplicates from each person almost every other to every three texts I received. This problem still persists, and it was something I just decided to deal with. A few days later, I began getting random reboots. Again, not a huge deal, it's 1, maybe 2 a day. I have now had the phone for 2 weeks, and the smallest thing finally put me over the edge. A pixel has died on the screen. I'm incredibly OCD, so, every time I'm looking at my phone, I focus on this dead pixel and it drives me absolutely nuts. So, I've decided that here soon I'm going to contact Verizon yet again. I hate to be rude with the company as the representatives have truly tried their best in resolving my problems and working with me in a fashionable manner... But guys and gals, this is just ridiculous. I want a working, reliable, and still technically advanced phone.
So, my question... Does anyone have any advice on what I could do? Do you think there is any potential in convincing Verizon that these "certified like new" phones are persistently faulty and that their "100+ point" checklist is not working? Has anyone been in a similar situation and been able to have it resolved (that is, completely resolved)?
Thanks for reading.
TLDR; I've gone through 2 Droid X's, 1 Droid X2, and I am now on my second Droid X2. All have been faulty "certified like new" phones from Verizon. I'm persistently encountering problems with this system. What should I do?
Have you tried going to a verizon store to resolve the issue? The store customer service is pretty good, and that would at least get some notes in your account showing that the device is indeed having physical problems that are not your cause.
i suggest u get on some Chinese forums and discover the recovery for the droid x2. Then we all can fix the problems ourselves. You started it all, you rule!
so i got a replacement ns4g and for 2 hours ive tried to activate it, ota not online, now ive had reception issues from day one and they have slowly improved. i was hesitant on going with the new replacement because i was concerned that i would just get another dud.
so the question is, is the inability to activate ota a sign of whats to come?
at this point my original ns seems fine and the only reason to replace it is a dead pixel or something like that
Hi everyone.
So, I was wondering if anyone is having this issue that Im having and/or if anyone has any insight on my problem.
Im on my 2nd Shield tablet. The first one randomly died overnight.
When I watch a video on YouTube, the video has these weird vertical line looking artifacts. Almost looks like the video is interlaced.
I do switch the video setting to 1080, but I still get these lines. Its not constant through out the video. It goes in and out randomly.
I dont remember seeing these lines on the first Shield tablet. Im wondering, is it this one in particular that has this issue? Has anyone else had this issue or heard of something like this happening?
Let me know, thanks for any help you can provide!
I can recall nothing of the sort ever occurring on my tablet... if you're running the latest Shield update it's probably worth seeing if you can get another return.
If your running 5.01 there are known graphical glitches... Down grade to 5.0 or KitKat and check. If your NOT on 5.01 then its not normal and ask for another RMA.
primetechv2 said:
I can recall nothing of the sort ever occurring on my tablet... if you're running the latest Shield update it's probably worth seeing if you can get another return.
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Yeah, I might just have to do that. Ive been searching on Google to see if this is an issue that has come up. But I cant seem to find anything on the subject.
I also tried to see if I could just live with it, but damn its hard for me not to notice it lol.
stanglx said:
If your running 5.01 there are known graphical glitches... Down grade to 5.0 or KitKat and check. If your NOT on 5.01 then its not normal and ask for another RMA.
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That I didnt not know of. Ill try to revert back to an earlier android build and see if thats the issue.
I bought the tablet at GameStop, and I got another 30 day return period after the exchange. So Ive got some time, luckily.
Thanks for the help/advice guys!
It must be the last update
Since i updated, i and other users are experiencing redering troubles, im experiencig troubles only with two apps, but other users have reported many others. Try reverting to 5 and see if its solved.
I just checked my YouTube app, In landscape mode and in and out of fullscreen. I saw no questionable lines over 20 minutes' worth of video total.
Try disabling H/W overlay in developer settings.
WR
I bought the 16 gig device from bestbuy on internet and I had only cracked screen issues and I returned the device via RMA feature and I got the new one in the mail first which surprised me. I received it with no cracks and I but I noticed the lines in the video on certain items when switching video colors fast and then i noticed cracks after a month of use. I emailed them again explaining the problems and it was like talking to a brick wall this time the RMA process was horrible it took a month just to get a manager to send me a new device which they never did then I told them im going to write a review regarding everything that happened and it will be placed on the largest forums out there and they contacted me by phone and asked if they could send me the 32 gig LTE device. I was okay thanks and they overnight it. They also didn't ask for the other one back so I have to which is nuts...but I noticed the new 32gig LTE doesnt have cracks or hasn't gotten cracks yet and its been over a month, but I did notice the lines coming up on the screen after there 5.01 update. I think it has something to do with software not hardware because it didn't happen with 5.0. I just wanted to let everyone know what I have experienced with nvidia support.