After 12 days issue surface - HTC Sensation

I have had the Sensation for 14 days and for the most part issue and trouble free. This morning I noticed it had rebooted on me. I thought oh well just a freak occurence. Than the volume went off completely and after checking all settings(they were all set correctly.) I did a hard reset and the volume seemed okay. A short time later the same volume issue surfaced again so I powered off and pulled the battery and rebooted. Once again all seemed okay. Then I noticed the lock screen did not want to unlock, after numerous attempts it finally did. This is starting to become the norm. Than the phone just went to the HTC screen (I guess it had rebooted itself again) and a reboot was just finishing up.The volume is now much lower than it ever has been(and it was too low to start with) . It seems as if the phone is just exhibiting issues by the hour. Has anyone else had this type of thing occur? I have just 5 days left in buyers remorse and this is my third one. The other two were just unusable, I must make a decision very shortly as to whether to ask for a replacement or just a refund. I really like this phone but am sort of shocked at how it went from no issues for almost 2 weeks to numerous issues almost overnight. Any input or help is certainly appreciated.

tenbeau said:
I have had the Sensation for 14 days and for the most part issue and trouble free. This morning I noticed it had rebooted on me. I thought oh well just a freak occurence. Than the volume went off completely and after checking all settings(they were all set correctly.) I did a hard reset and the volume seemed okay. A short time later the same volume issue surfaced again so I powered off and pulled the battery and rebooted. Once again all seemed okay. Then I noticed the lock screen did not want to unlock, after numerous attempts it finally did. This is starting to become the norm. Than the phone just went to the HTC screen (I guess it had rebooted itself again) and a reboot was just finishing up.The volume is now much lower than it ever has been(and it was too low to start with) . It seems as if the phone is just exhibiting issues by the hour. Has anyone else had this type of thing occur? I have just 5 days left in buyers remorse and this is my third one. The other two were just unusable, I must make a decision very shortly as to whether to ask for a replacement or just a refund. I really like this phone but am sort of shocked at how it went from no issues for almost 2 weeks to numerous issues almost overnight. Any input or help is certainly appreciated.
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Can't give you any real answer. All we do here is collect anecdotes. But I saw something similar. My phone was perfect for 5 days. Then it was sitting on a table and rebooted spontaneously. After that it seemed fine. A day later when I tried to play a video, regardless of the app, all I got was a black screen. Reboot didn't fix it. Battery pull did fix it. Until the next day when it happened again. Formatted the SD and that "fixed" it until the next day when the phone just beeped once and died completely. As in door nail dead. No lights, nothing. Swapped the battery, plugged in the charger, nothing. So it's in the process of being replaced.
Whether those events are connected, or represent some pattern of accumulating problems and eventual death, who knows. Hearing reports like this is not reassuring, but we have no idea if the failure rate is 1 in 100, 1000 or 100,000.

Hi,
do you remember the last application you installed before issues started? Maybe removing it will solve your problem.
Greetings
Yasso

Id return it and get a new phone.

samnada said:
Can't give you any real answer. All we do here is collect anecdotes. But I saw something similar. My phone was perfect for 5 days. Then it was sitting on a table and rebooted spontaneously. After that it seemed fine. A day later when I tried to play a video, regardless of the app, all I got was a black screen. Reboot didn't fix it. Battery pull did fix it. Until the next day when it happened again. Formatted the SD and that "fixed" it until the next day when the phone just beeped once and died completely. As in door nail dead. No lights, nothing. Swapped the battery, plugged in the charger, nothing. So it's in the process of being replaced.
Whether those events are connected, or represent some pattern of accumulating problems and eventual death, who knows. Hearing reports like this is not reassuring, but we have no idea if the failure rate is 1 in 100, 1000 or 100,000.
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Click to collapse
Thanks for the kind and informative reply. I am just totally flabbergasted at what has occurred with it the last 2 days. I have done factory resets - hard resets-battery pulls etc and weird and wild things continue to happen. I just had it go to the white HTC screen while using an app with no warning or notice( I believe it had rebooted again on its own.) The most puzzling is the volume going from its normal weak state to no volume to partial volume etc. Also in Manage Applications the majority of the time I go into change or delete an app it is not responsive and I have to go in 2 or 3 times for it to respond. Talked to a friend of mine at a T Mobile retailer a few moments ago and she said she had purchased a Sensation when they got their stock in and after 3 days got a refund. They were shipped 35 and had only sold 3 (hers included) and all three had been returned for a different phone. I am just amazed. I am at a BestBuy where I am playing with the EVo3D and it just seems smoother and faster and the volume even sounds louder. I wonder if another replacement of this phone will do any good, this is my third one and I thought this was solid.

yasso992 said:
Hi,
do you remember the last application you installed before issues started? Maybe removing it will solve your problem.
Greetings
Yasso
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Click to collapse
Yes i removed the last 3 apps I had installed(2 were GPS related mileage tracking apps) and an HTC widge(quick recorder). Still wierd issues and touch screen is now becoming erratic. It just changed ring tones on its own!! Went into music app and when I hit play it just spins and does nothing.

Just called CS rentention dept and they are sending out a replacement phone but did say that random reboots and overheating and touchscreen issues have been acknowledged by HTC but not the volume issues. I hope that this will be a solid unit(and stay that way). I have read on other threads that the replacments(new ones) coming out now seem to be issue free( or at least only minor issues).

returned
i had same issue and returned mine model 5/31/11 15 got new one 6/6/11 16 and is flawless SO happy to gotten a good one...the guy at the store said same model that failed on me, that out of 100 sold 1 person besides me had bad pick of those dates. seems its not the date or 15 16 model but a few in every batch is messed up...unfortunatley seems u had a bad pick 3 times already id go back play with one in store and exchange again...i could barely get courasel to spin on old one and on the newer one its snappy one flick and courasels no lock issue(my old one if it was on a table and u tried unlock, FAIL! untill u actually picked it up it would unlock(like a grounding problem) all those issues are out the window!
will try to post utube video of new one...some utube guy had evo3d vs sensation and was clowning on how the touch response was laggy on sensation compared to evo3d(looked like old model phone i had) new one would def give the 3d a challenge NOW!

fallenangel408 said:
i had same issue and returned mine model 5/31/11 15 got new one 6/6/11 16 and is flawless SO happy to gotten a good one...the guy at the store said same model that failed on me, that out of 100 sold 1 person besides me had bad pick of those dates. seems its not the date or 15 16 model but a few in every batch is messed up...unfortunatley seems u had a bad pick 3 times already id go back play with one in store and exchange again...i could barely get courasel to spin on old one and on the newer one its snappy one flick and courasels no lock issue(my old one if it was on a table and u tried unlock, FAIL! untill u actually picked it up it would unlock(like a grounding problem) all those issues are out the window!
will try to post utube video of new one...some utube guy had evo3d vs sensation and was clowning on how the touch response was laggy on sensation compared to evo3d(looked like old model phone i had) new one would def give the 3d a challenge NOW!
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Did you get a replacement at the store, or did you have to send in the bad phone first and have them send you a new one?

samnada said:
Did you get a replacement at the store, or did you have to send in the bad phone first and have them send you a new one?
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returned at the store i got it from tmobile store and asked them to try it out and did same on them and he brought out the newest dated one and we tried it out... this phone rocks now!

the top part is what people were saying about diff s/n# my old one said zt15
and the bottom date my old one was 5/31/11
...and other one was made in taiwan new one says made in china?! maybe thats a part of it

fallenangel408 said:
i had same issue and returned mine model 5/31/11 15 got new one 6/6/11 16 and is flawless SO happy to gotten a good one...the guy at the store said same model that failed on me, that out of 100 sold 1 person besides me had bad pick of those dates. seems its not the date or 15 16 model but a few in every batch is messed up...unfortunatley seems u had a bad pick 3 times already id go back play with one in store and exchange again...i could barely get courasel to spin on old one and on the newer one its snappy one flick and courasels no lock issue(my old one if it was on a table and u tried unlock, FAIL! untill u actually picked it up it would unlock(like a grounding problem) all those issues are out the window!
will try to post utube video of new one...some utube guy had evo3d vs sensation and was clowning on how the touch response was laggy on sensation compared to evo3d(looked like old model phone i had) new one would def give the 3d a challenge NOW!
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Same exact experience bro. I received my replacement yesterday with the date of 6/6/11 and there is just no comparison between the two, this second Sensation is amazing!
Sent from my HTC Sensation 4G using XDA Premium App

Pandemoniumone said:
Same exact experience bro. I received my replacement yesterday with the date of 6/6/11 and there is just no comparison between the two, this second Sensation is amazing!
Sent from my HTC Sensation 4G using XDA Premium App
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hello ole friend!!! glad to see u on these threads, NO comparison whats so ever! between old and new

fallenangel408 said:
hello ole friend!!! glad to see u on these threads, NO comparison whats so ever! between old and new
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Great to see you here as well! HTC has a way of making sure our paths continue to cross it would seem
Sent from my HTC Sensation 4G using XDA Premium App

Related

[Q] Reboot Bug - Is it really so prominent?

I keep hearing about this unfixed Nexus S reboot bug. I'm curious... is it really so widespread? Or is it only something a few people experience, like the luck of the draw?
I apologize if this question has been asked before. I'm considering buying the phone but can't decide if I should wait.
It always seems to pop up in the forums but it has never happened to me. I've had mine for almost a month now and it all seems to be perfect. No defects with screens or buttons or reboots. Maybe im just lucky...or people with complaints are just louder than ones who are satisfied.
The issue is real and Google have confirmed it. They've been working on a fix and the official word was an OTA update was going to be released this week:
Just a heads up that our initial tests look good and that we are expecting to send out an OTA within one to two weeks that will resolve the issue. Thanks for your continued patience!
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Click to collapse
code.google.com/p/android/issues/detail?id=13674
silfer said:
It always seems to pop up in the forums but it has never happened to me. I've had mine for almost a month now and it all seems to be perfect. No defects with screens or buttons or reboots. Maybe im just lucky...or people with complaints are just louder than ones who are satisfied.
Click to expand...
Click to collapse
Argh. I did not have this problem until yesterday (had the phone since January). Now my phone will reboot right after a call.
apreichner said:
I keep hearing about this unfixed Nexus S reboot bug. I'm curious... is it really so widespread? Or is it only something a few people experience, like the luck of the draw?
I apologize if this question has been asked before. I'm considering buying the phone but can't decide if I should wait.
Click to expand...
Click to collapse
I've had three Nexus S so far. The first one I picked up on dec 16th and didn't get a single reboot on - but the oleophobic coating on the screen was coming off in spots so I swapped it for another unit.
The second unit had issues rebooting. I saw it immediately - it rebooted while sitting on my desk. I could constantly recreate this by streaming audio over BT in my car - every 10-15 minutes it would reboot.
I picked up a mt4g for a few weeks to see if they could sort whether this was a hardware of sw issue (that thing is a brick to hold) and eventually picked up a third Nexus S once they identified it as a SW issue. This device has not rebooted a single time in the 27 days I've had it. I can stream audio and make long calls without an issue.
All three devices have operated with identical configurations. Based on this I'd say that some units are worse than others.
Maybe it's issue with the hardware tolerances and some hardware that falls within the accepted tolerance is not operating as expected and causing kernel panics as a result. This would explain why some have this issue constantly and others rarely or never see it. Perhaps it's something seemingly unrelated that everyone experiencing the reboots has in common. It would be nice if Google weren't so tight lipped about this. Supposedly the OTA will address these issues and moving forward it should be irrelevant.
I get this issue at least 60% of my calls (not that i call much). i have made 4 calls today, and 3 of them my phone rebooted during the proccess.
I am returning this to CW tommorrow for a replacment unit, i love the phone dearly but do not want to be robbed for £429 but not being able to take it back if they do not resolve.
It could be a batch issue, or something i guess, but that's not my job to find that out, that's for the people i paid for the hardware/software
I hope i get another unit, and if not problem free at least i can rely on a warranty, hopefully making sure if google slack on fixing this i can get my money back.
If it fixes soon or the new handsets ok, i can keep this lil beauty of a phone
I've had my SNS since launch. My phones has rebooted on me twice. It was right after playing a 3D game. Right after i exited the game the phone rebooted. Funny though, it hasn't happened again.
I've gone back to using my Desire until Google sort this out. For me, any call above 5 minutes has a 50% chance of rebooting the handset.
The handset (running stock 2.3.2 and un-rooted) will on occasion spontaneously reboot as well. Not good.
It is a bug that seems to be very limited in scope but is very serious for those affected. Personally, I've never had it happen to me or my wife.
Thank you for your replies, they were very helpful. I was keeping up with the OTA Bugfix promised by Google for the Nexus S. Although, that was promised almost 3 weeks ago and still no word from Google since. That's one of the reasons why I came here to ask for advice before I bought the phone. Although I'm curious to see if 2.3.3 resolved the issue. I know the 2.3.3 just lists API changed, but I wouldn't expect them to list bugfixes on a list of API changes.
I think I'm ready to buy the phone and hope for the best. I'll probably just get Best Buy insurance just to be safe.
apreichner said:
Thank you for your replies, they were very helpful. I was keeping up with the OTA Bugfix promised by Google for the Nexus S. Although, that was promised almost 3 weeks ago and still no word from Google since. That's one of the reasons why I came here to ask for advice before I bought the phone. Although I'm curious to see if 2.3.3 resolved the issue. I know the 2.3.3 just lists API changed, but I wouldn't expect them to list bugfixes on a list of API changes.
I think I'm ready to buy the phone and hope for the best. I'll probably just get Best Buy insurance just to be safe.
Click to expand...
Click to collapse
Getting the insurance is definitely the right choice. I hope you enjoy your phone and your stay here!
I get periodic reboots on both my phones.
It is not that noticeable, since it often happens when I am not using the phone and unless I glance at it and see the start animation, I may be unaware of it.
But it has happened during a call as well (couple of times on each phone) and then it is definitely noticeable.
I have this bug... not during phone calls but random reboots. 2-3 a day. I hate it but its tolerable.
Weird, I don't have this bug
If flashing a custom rom, the problem will be solved? Since i am considering if i should get Nexus s later on.
Thanks

[Q] Whats the problem?

I see people on the forums posting all these issues . I never had any . I use my g2x everyday for school . The battery life is pretty good too i was able to get 70% still even through usage in school. I 1st had a nexus one it was a great phone but it had little memory for apps even when i had a sd card . I personally think the g2x is a great phone. It has plenty of memory space the screen isn't that bad compared to some devices. Although it didn't come with a sd card or earphones which is pretty bootleg to me but i have the phone and its great. So whats up with all these problems?
Mines perfect too but it is the 4th one. It's a shame it takes 3 returns to get a perfect phone.
riceaznboi said:
I see people on the forums posting all these issues . I never had any . I use my g2x everyday for school . The battery life is pretty good too i was able to get 70% still even through usage in school. I 1st had a nexus one it was a great phone but it had little memory for apps even when i had a sd card . I personally think the g2x is a great phone. It has plenty of memory space the screen isn't that bad compared to some devices. Although it didn't come with a sd card or earphones which is pretty bootleg to me but i have the phone and its great. So whats up with all these problems?
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Well, obviously some people have genuine issues, but more than anything it's new phone syndrome. Everyone is looking over their phones, testing them, playing with them. Realistically, if you stare at anything long enough, you can find a flaw, and when someone points a minor, barely noticeable flaw they discovered on their phone out to someone else, they either see the same flaw and freak out about it too, or imagine it.
MWBehr said:
Well, obviously some people have genuine issues, but more than anything it's new phone syndrome. Everyone is looking over their phones, testing them, playing with them. Realistically, if you stare at anything long enough, you can find a flaw, and when someone points a minor, barely noticeable flaw they discovered on their phone out to someone else, they either see the same flaw and freak out about it too, or imagine it.
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Click to collapse
While I do agree with what you stated I know in my case it is not just cosmetics it is a phone that is not functional and erratic. I am to receive a third one hopefully by Thursday. So far the first was unacceptable and the second was absolutely unusable. It is a shame as I really do like a lot of things about this phone.
Well i guess it is pretty normal, but i really just don't understand why you would point out a problem of your new phone that you paid your hard earned money for.
riceaznboi said:
Well i guess it is pretty normal, but i really just don't understand why you would point out a problem of your new phone that you paid your hard earned money for.
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So, if you bought a new car and it had issues you would just keep quiet?
I'm not trying to be an ass or anything, but what you just said makes no sense.
People are pointing out there issues to see if others are having the same problem and possibly find a solution to the problem.
It also helps people who have not yet bought the phone to see what kind of issues it is having to determine if they still want to get it or wait until they are resolved.
8 Hours in after a 100% with at least 3 or so plus hours now with Blue tooth on and sitting at 35% now listening to music still and going to try and kill it before I'm off at 9. Let alone im twittering and using the 4g net to look at some things from twitter.
I'm not saying to keep quiet or anything but i see a ton of problems and yet i have no issues what so ever.
I just exchanged for the 2nd time today, and I am now on my 3rd g2x. The first one had light bleeding, and rebooted over 10 time the first day.
2nd one had the light bleed on a black screen, and a brown stain across the bottom of the screen when on a white background, and 3 dead pixels. The brown stain was very noticable, and anyone I showed the phone said something before I pointed it out. Worst, the gps couldn't lock my location to save its life. One day I kept trying for 40 minutes and the g2x never locked the location, even after factory resets and several reboots. I had to get on WIFI to make it work. Today it would find a location, but it was almost a mile away from me. It continued doing this throughout the day as I went to other locations. So I returned it.
Just opened up my 3rd one. I'm told they just got a new shipment today, and it's out of that shipment. My hopes are high! I turn on the phone, I tell myself this is the one. This one is going to have a display that doesn't bleed. Wouldn't you know i'm greeted to backlight bleed. But this one is worst than the pictures on the forums, and by far worst than the first 2 phones.
I'm beside myself. The phone runs so smooth, and I really want a dual core stock android phone. But between the reboots, the bleeding screen, the dead pixels, the gps that doesn't work, I think it's time to throw in the hat.
I'm trying one more time, but this time i'm going to pay the restock fee, and go to a different store. If this one is bunk, that's it, i'm done. I'm waiting for the next "super phone". I read a lot about the nexus one having major issues when I got it (ordered the day it came out), but I never had any. Maybe this is just a luck of the draw thing, and i'm exceptionally unlucky this time. But it seems a lot of other people on these forums are having the same issues.
Not a single issue for me..perfect coming from a vibrant..
I'm having a problem with the external sd card on my phone. Its locked up, not locked, like password, but locked as in it says its a read only filesystem, and no matter what I do I can't edit the files or the permissions. can some one please give me some ideas on what I can do?
Im ecstatic that I finally made the switch to Tmo last week, just for this phone. Ive been with ATT, and their Android lineup, which imo, Captivate is the only one worth hanging on to.
Ive been watching Tmo for the last 3 years get the G1, N1, Nexus S, and now the G2x. Had enuff, and left ATT last week. Got out of one ETF, but still ended up with $345 ETFs on other 2 lines. And I dont regret it one bit so far. Even went on a Craigslist selling spree of all my ATT Androids except my Cappy (loved that phone).
Sent from my LG-P999 using Tapatalk
No issues here ... on my 4th g2x though.
I agree that some people are just nit picking their phone, but that's ok - they spent a lot of hard-earned cash on this phone and they should get one that acceptable to them.
My first 3 had major issues:
1st one had the brown "stain" across the bottom of the screen and along the entire right side.
2nd one had reception, wifi and data connectivity issues.
3rd one started FC ing every time I touched the Android to set up the phone and if I skipped initial setup so I could connect to wifi. If I did get it set up, then it was just wonky - random reboots, lockups that required a battery pull, a couple of factory resets because I got stuck in the "checking system" bootloop. !Oy vey!
My 4th g2x is acceptable. Minor lcd bleeding, but I only notice it on the splash screen and the boot and power off animations. Can't see it when playing games or watching a movie in a dark room, so I'm ok with it.
As someone said earlier, its a shame it takes so many "attempts" to get an acceptable phone. But, to T-Mo's credit, at least they are doing what they can to make it right. They've been good to me about the exchanges and never really hassled me about any of them.
Mine is fine.
LCD backlight breeding is minimal and it's not enough to bother me, but ogg vorbis tag problem is more important.
Minimal backlight bleeding. Everything else is great.
Mines fine. One reset once... hasn't happened again and its been quite a while... love this phone
Sent from my LG-P999 using XDA App
hardware or software
After all ur exchanges, did u get a feeling that this might be an hardware issue? (I know lcd bleeding is but.. all the other issues). Then i think it is ideal to wait out for an update from t mo or google or some custom dev for fixing all these issues right? I know when u have an option to switch , we go for it but just chkng if it is becaus of hardware that we are bound to do that...
riceaznboi said:
I see people on the forums posting all these issues . I never had any . I use my g2x everyday for school . The battery life is pretty good too i was able to get 70% still even through usage in school. I 1st had a nexus one it was a great phone but it had little memory for apps even when i had a sd card . I personally think the g2x is a great phone.
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I completely agree I love this phone
riceaznboi said:
the screen isn't that bad compared to some devices.
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I personally think that the screen is great, my girlfriend has the Samsung Droid Charge and although its a bit sharper I think the display on the G2x is nicer than that AMOLED on the Samsung Droid Charge.

Sensational Lemon!!!

My first post!!!!!!
I upgraded to the Sensation from the Mytouch 4G (I got lucky and got a FULL upgrade after only 5 months!!!!)(After 11 years with Voicestream/Tmobile I finally got something!!).... anyway as soon as I turned it on there were problems. It was not smooth at all and very jerky and unresponsive. Would not switch from WiFi to cell network (had to force it). So...I did my first reset (soft). Still not very responsive....second reset (hard). Still not responsive and jerky. Replaced SD card.....and BAM it works.
Then comes the next day.... won't switch to cell network without asking it nicely. Then again unresponsive and very slow. GPS not working, won't lock on anything. So another hard reset. BAM...working???
Then tried to make a call....press the #3 button, and nothing, nothing for 5 seconds later... it finally acknowledges I pressed the #3.
Call AmazonWireless and overnight a replacement.....
The funny part is I ordered 2 Sensations..One for me and one for the wife. Hers gets delivered overnight, mine 2 days. Her works freaking' AWESOME!!! Mine is a BIG LEMON!!!
2 BIG issues with this phone. First.. the death grip is not even a grip. Just place one finger along the back top edge and WiFi dies. I have issues watching youtube without killing WiFi. Second, no bluetooth voice dial. Known issue should be fixed in an upcoming release.
Amazon gave you a full upgrade after 5 mos on a 2-yr contract? How did you get past the upgrade qualification checker? Did TMO somehow give Amazon a pass?
Amazon did it right by overnighting a replacement. My phone died completely and TMO is making me send them the phone, and once they receive it I have to call them to request a new one. Will take over a week to get the replacement. Not good service.
That sucks to hear. Any phone can be a lemon from any manufacturer. I hope your 2nd device behaves the way mine does, if so you'll love it.
This upgrade is kinda a funny story. I have 3 lines and called Tmobile to ask about an upgrade for my third line (my son). Rep said it did not qualify for an upgrade yet...... but your other 2 lines do qualify!!! My first thought was must be a mistake...so I said Thanks and hung up.
I jumped online and logged into my account and hit the upgrade button...sure enough it showed a FULL upgrade.
I went to AmazonWireless and went thru the process and it also said I qualified. I immediately ordered 2 HTC Sensations....I didn't even have to think, I knew I had to get the Sensation. Great phone and even better reviews!!
HTC Customer said:
This upgrade is kinda a funny story. I have 3 lines and called Tmobile to ask about an upgrade for my third line (my son). Rep said it did not qualify for an upgrade yet...... but your other 2 lines do qualify!!! My first thought was must be a mistake...so I said Thanks and hung up.
I jumped online and logged into my account and hit the upgrade button...sure enough it showed a FULL upgrade.
I went to AmazonWireless and went thru the process and it also said I qualified. I immediately ordered 2 HTC Sensations....I didn't even have to think, I knew I had to get the Sensation. Great phone and even better reviews!!
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Click to collapse
Ok, I was just curious. It's good to be lucky.
sorry to hear i just switched mine with same issues got one made after june works perfect im so happy now!
man Im lucky, not problem one. Yet... Only 2 days of use though.

all hell broke loose today

after nearly two weeks of perfection my phone went nutz today , lock screen problems , scrolling problems...did three hard resets and tried all fixes that i could but no dice , im getting a replacement on tuesday, i will update all the parameters of replacement unit for anyone interested in seeing what i get back here on this thread, he basically said that they are aware it needs a software update (like we didnt know that already) and only thing they can do is replace the unit,or i could wait on the update from HTC
tigerz0202 said:
after nearly two weeks of perfection my phone went nutz today , lock screen problems , scrolling problems...did three hard resets and tried all fixes that i could but no dice , im getting a replacement on tuesday, i will update all the parameters of replacement unit for anyone interested in seeing what i get back here on this thread, he basically said that they are aware it needs a software update (like we didnt know that already) and only thing they can do is replace the unit,or i could wait on the update from HTC
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Mine lasted for 12 days and then it just has gone apesh.t. Lock screen and scrolling and random reboots while I am using an app. No volume at all then very weak volume(it was pretty weak to begin with). HTC widgets not working at all. Device does not register or acknowledge phone call and I have been missing phone calls. touchscreen issues also. This is my third one and there is a fourth on the way. I do like this phone but if the one on the way has issues as well and there is no word on an update fix from HTC than I believe I will just return it and wait a short time for the EVo3D which is rumored to hit T mobile shortly. It does not seem to suffer from the multitude of issues that the Sensation does and has more ram than the Sensation. I played with one at Bestbuy and it appeared to be smoother and faster than the Sensation and the touchscreen was really quite good. T Mobile also acknowledged to me that it does need a software upgrade but stated they have no idea when it will come about. I have doubts that root and custom roms will fix all of the issues but then again it just might.
tenbeau said:
Mine lasted for 12 days and then it just has gone apesh.t. Lock screen and scrolling and random reboots while I am using an app. No volume at all then very weak volume(it was pretty weak to begin with). HTC widgets not working at all. Device does not register or acknowledge phone call and I have been missing phone calls. touchscreen issues also. This is my third one and there is a fourth on the way. I do like this phone but if the one on the way has issues as well and there is no word on an update fix from HTC than I believe I will just return it and wait a short time for the EVo3D which is rumored to hit T mobile shortly. It does not seem to suffer from the multitude of issues that the Sensation does and has more ram than the Sensation. I played with one at Bestbuy and it appeared to be smoother and faster than the Sensation and the touchscreen was really quite good. T Mobile also acknowledged to me that it does need a software upgrade but stated they have no idea when it will come about. I have doubts that root and custom roms will fix all of the issues but then again it just might.
Click to expand...
Click to collapse
well im hoping for an update , i really like this phone alot , i really dont want an evo 3d ,more ram but less camera and video recording , im sure once the bootloader gets cracked then the sky is the limit for this phone , i mean look what the devs did for the HD2 , im gonna stick it out for as long as i can , if things don get straighten out ill just wait for the next best thing , and it wont be a samsung phone , i hate them ,ill just wait for the next htc phone to hit tmobile thats not the evo ,if that even happens
I had the same thing happen, and also got a replacement on the way.... Tuesday also. This will be my fourth. I had 3 g2x phones and now 4 sensations.. honestly.the sensation has more issues, but its a better phone. Last chance on Tuesday, if not, I'm going back g2x ...
I think they push phones out to fast now and need to use more quality..
yep. mine has gone nuts about a couple of hours. i have it since june 17 and everything worked perfect and now the wifi wont work. 2 weeks reading all these things here and i was thinking that i dodge the bullet but it got me.
EDIT : i think i jump the gun too fast. tested my ps3 thru the wireless network and it connects like 50% of the time. again the ps3 is in the same room as the router. went to my cousins house and the phone conected to the wireless effortless on the first try. i dont know if it is the phone or the router.i dont know what to think anymore.
smashpunks said:
I had the same thing happen, and also got a replacement on the way.... Tuesday also. This will be my fourth. I had 3 g2x phones and now 4 sensations.. honestly.the sensation has more issues, but its a better phone. Last chance on Tuesday, if not, I'm going back g2x ...
I think they push phones out to fast now and need to use more quality..
Click to expand...
Click to collapse
I also have a G2X (my fourth one) andi it is pretty doggone solid, no major issues. I too had thought I had gotten lucky with the Sensation(3rd one) but after 12 days it is apparent that I did not. I also believe the Sensation ( with all of its warts and issues) is the better phone or the phone with the greatest potential. I am beginning to wonder if the problem lies with consumers like me. I continue to buy and support companies and devices (cell phones) that are defective out of the gate and then continue to sit by and hope that the device is updated and made to work like it should have been out of the box, when the track record shows that this is not always the case (maybe even rarely). I would not tolerate a computer that had issues out of the box, nor a TV or a Car and the list goes on. I guess I am just too eager or hungry for the cutting edge cell phones so I accept (even though I grumble) whatever they throw out at the time. Knowing ahead of time that there will be issues and that some will not be resolved. I guess instead of looking at the cell phones I should be looking at my actions and desires surrounding the cell phones. Maybe it is the pursuit of the unreachable goal--the perfect smartphone, that leads me to keep up the acceptance of mediocrity..LOL
tenbeau said:
I also have a G2X (my fourth one) andi it is pretty doggone solid, no major issues. I too had thought I had gotten lucky with the Sensation(3rd one) but after 12 days it is apparent that I did not. I also believe the Sensation ( with all of its warts and issues) is the better phone or the phone with the greatest potential. I am beginning to wonder if the problem lies with consumers like me. I continue to buy and support companies and devices (cell phones) that are defective out of the gate and then continue to sit by and hope that the device is updated and made to work like it should have been out of the box, when the track record shows that this is not always the case (maybe even rarely). I would not tolerate a computer that had issues out of the box, nor a TV or a Car and the list goes on. I guess I am just too eager or hungry for the cutting edge cell phones so I accept (even though I grumble) whatever they throw out at the time. Knowing ahead of time that there will be issues and that some will not be resolved. I guess instead of looking at the cell phones I should be looking at my actions and desires surrounding the cell phones. Maybe it is the pursuit of the unreachable goal--the perfect smartphone, that leads me to keep up the acceptance of mediocrity..LOL
Click to expand...
Click to collapse
Yep exactly,and we will keep buying them no matter what , I originally was gonna wait a month or 2 after the sensation cane out to actually get one ,looking back now I probably should have , I guess when the next superphone comes out ill try to hold back a little longer , I just wish I hadn't sold my HD2 now ,at least is have a great phone to fall back on while these issues get resolved ...oh well good luck to everyone who's in the same boat as me right now
Mine went crazy yesterday, but today is fine again ... Strange
Sent from my HTC Sensation 4G using XDA Premium App
so i pulled the battery out and left it out all night and most of problems went away , the lock scrreen is still buggy sometimes but not all the time , scrolling works as it should and the speaker seems louder
tigerz0202 said:
Yep exactly,and we will keep buying them no matter what , I originally was gonna wait a month or 2 after the sensation cane out to actually get one ,looking back now I probably should have , I guess when the next superphone comes out ill try to hold back a little longer , I just wish I hadn't sold my HD2 now ,at least is have a great phone to fall back on while these issues get resolved ...oh well good luck to everyone who's in the same boat as me right now
Click to expand...
Click to collapse
Mine came to me nuts...so I grounded it and let it sit in the box, hoping it would learn its lesson. No dice. Tried it again last night and it was an ungrateful POS. So I called amazonwireless to return it. They offerred to send a replacement instead. After seeing all you guys with replacements,, thought I would give it a try too.
Ironically,, I called for the sensation replacement from my G2x
Strangest thing... this morning I grabbed my phone first thing. It was plugged in so I unplugged it.
I pushed the power button and nothing, it wouldn't turn on. So I took the battery out and put it back in.
Turned it on and that battery was at just about 30%, yet it had been on the charger all night.
So, for some reason my phone turned itself off and would not turn back on AND it did not charge all night while plugged into the charger.
To top it off-- Yesterday my phone all of a sudden had the screen problem. Couldn't type, get carousel working etc...
NOW- it works great!
I think the device itself is fine. Tmobile and Htc need to release a os update.
Sent from my HTC Sensation 4G using XDA App

Stylo a bit slow?

When I first got the G Stylo it was by far the fastest phone I've ever had and it still is, but I had to get a replacement phone a couple times because the GPS on the previous phones were straight up trash. Finally I get my hands on one with a perfect GPS... and now I notice that it slows down a tinyyyy bit during the day. The phone still works great but I did notice that in a couple RAM booster apps that I downloaded (I've been trying out different RAM boosters, not all at once) and they all say that there is a total of 1.86 GB of RAM, not the full 2 GB of RAM that Metro said there was. Could this be an issue?
Also my phone is not Rooted. It's stock with Android 5.1.1. with Software Version MS63110J
Also do you think the Stylo will get the Android M update?
Ahhhhhh..... Another person seeing some one offs here.
So my deal is I upgraded VIA T-Mobile's 611. They sent me my Stylo in a day. Here is what I observed with the first phone(yes the first phone)
1. is was 5.1.1 out of the box
2. screen VERY bright!
3. sound was extremely loud, I mean hear it in the next room door closed loud
4. colors very bright and vibrant(didn't know this till I got my second phone)
5. GPS locks in seconds!!! EVERYTIME!!!!! even in downtown Houston!!
6. phone would stutter/skip even on the home screen with just a few icons.
7. battery life was 10% down with GPS on for 1 hour 10 min.
Now the reason for the second phone two sundays ago(there is a reason I am pointing towards a day) I was using the phone on and off before 10am. Right after 10am I went to check an email and the screen was doing this crazy strobing thing. It was not blanking off but seemed like the edges of the phone about half an inch in would strobe from the backlight. It was super strong for about 20min and slowly faded out. I called T-Mobile and they sent me a new phone out under buyers remorse.
a week later when I get the new phone here is the deal
1. is was 5.0.1 out of the box
2. screen bright but not as bright as the first!
3. sound is loud, but cannot hear it in the next room loud like the first one
4. colors ... here is the first big one! The colors are not the same, this phones screen seems sharper but the colors are lighter, a little more washed out and very noticeable.
5. GPS SUCKS!!!!!!!!!!!!!!!!!!!!!!!!!!!! takes 5 min to lock and then looses it's lock every few min and nothing at all downtown!!!!!!!!!!! WHAT THE ****!!!!
6. phone hardly skips a beat when scrolling on the home screen, even when packing on more icons.
7. battery life was 10% down with GPS on for 1 hour 10 min.(same no real dif but did notice maps was higher in battery usage than the screen(same brightness level)
Now while I was waiting for the replacement phone I noticed something odd with the original. At 10am this last sunday the screen did the same exact thing again! It was fine till I turned it on again just after 10am...... I have no idea why it did that, no it's not an app because when it happened the first time exactly one week early to nearly the min I reset the phone hoping it was an app.... since I expected my replacement phone to arrive last tuesday I never restored the original so none of my extra apps were on the phone all week.
So here is the deal why the huge difference in phones???
Any fix for the GPs so I don't have to burn through phones like the first guys here, and with that Hades.... did you see such a difference with the phones?
reddragon72 said:
Ahhhhhh..... Another person seeing some one offs here.
So my deal is I upgraded VIA T-Mobile's 611. They sent me my Stylo in a day. Here is what I observed with the first phone(yes the first phone)
1. is was 5.1.1 out of the box
2. screen VERY bright!
3. sound was extremely loud, I mean hear it in the next room door closed loud
4. colors very bright and vibrant(didn't know this till I got my second phone)
5. GPS locks in seconds!!! EVERYTIME!!!!! even in downtown Houston!!
6. phone would stutter/skip even on the home screen with just a few icons.
7. battery life was 10% down with GPS on for 1 hour 10 min.
Now the reason for the second phone two sundays ago(there is a reason I am pointing towards a day) I was using the phone on and off before 10am. Right after 10am I went to check an email and the screen was doing this crazy strobing thing. It was not blanking off but seemed like the edges of the phone about half an inch in would strobe from the backlight. It was super strong for about 20min and slowly faded out. I called T-Mobile and they sent me a new phone out under buyers remorse.
a week later when I get the new phone here is the deal
1. is was 5.0.1 out of the box
2. screen bright but not as bright as the first!
3. sound is loud, but cannot hear it in the next room loud like the first one
4. colors ... here is the first big one! The colors are not the same, this phones screen seems sharper but the colors are lighter, a little more washed out and very noticeable.
5. GPS SUCKS!!!!!!!!!!!!!!!!!!!!!!!!!!!! takes 5 min to lock and then looses it's lock every few min and nothing at all downtown!!!!!!!!!!! WHAT THE ****!!!!
6. phone hardly skips a beat when scrolling on the home screen, even when packing on more icons.
7. battery life was 10% down with GPS on for 1 hour 10 min.(same no real dif but did notice maps was higher in battery usage than the screen(same brightness level)
Now while I was waiting for the replacement phone I noticed something odd with the original. At 10am this last Sunday the screen did the same exact thing again! It was fine till I turned it on again just after 10am...... I have no idea why it did that, no it's not an app because when it happened the first time exactly one week early to nearly the min I reset the phone hoping it was an app.... since I expected my replacement phone to arrive last Tuesday I never restored the original so none of my extra apps were on the phone all week.
So here is the deal why the huge difference in phones???
Any fix for the GPS so I don't have to burn through phones like the first guys here, and with that Hades.... did you see such a difference with the phones?
Click to expand...
Click to collapse
could be the OS version did you update the other one? and there was talk about LG making this device cheaper by using third party screens and possibly a third party GPS antenna (which would explain the GPS problem if the update doesn't fix it)
LordHades21999 said:
When I first got the G Stylo it was by far the fastest phone I've ever had and it still is, but I had to get a replacement phone a couple times because the GPS on the previous phones were straight up trash. Finally I get my hands on one with a perfect GPS... and now I notice that it slows down a tinyyyy bit during the day. The phone still works great but I did notice that in a couple RAM booster apps that I downloaded (I've been trying out different RAM boosters, not all at once) and they all say that there is a total of 1.86 GB of RAM, not the full 2 GB of RAM that Metro said there was. Could this be an issue?
Also my phone is not Rooted. It's stock with Android 5.1.1. with Software Version MS63110J
Also do you think the Stylo will get the Android M update?
Click to expand...
Click to collapse
Did you say you have stock out of box software rev MS63110J ? I have been waiting to get this OTA from METRO PCS since i bought the phone two weeks ago and keep checking for the update and asking them about it.... maybe it takes time for them to have my phone to be in the system before it gets pushed to me ? Im actually thinking of rooting and flashing the update but not sure i want to root flash then root again . this whole update getting pushed to our phones is bull**** you call your provider they say its up to the manufacturer to find out if the update is coming then they tell you its up to the provider to get that info my gripe is this 10J is a security issue fix we should have this fix immediately its almost already time for the next version of android ffs lol
jigglemoe said:
Did you say you have stock out of box software rev MS63110J ? I have been waiting to get this OTA from METRO PCS since i bought the phone two weeks ago and keep checking for the update and asking them about it.... maybe it takes time for them to have my phone to be in the system before it gets pushed to me ? Im actually thinking of rooting and flashing the update but not sure i want to root flash then root again . this whole update getting pushed to our phones is bull**** you call your provider they say its up to the manufacturer to find out if the update is coming then they tell you its up to the provider to get that info my gripe is this 10J is a security issue fix we should have this fix immediately its almost already time for the next version of android ffs lol
Click to expand...
Click to collapse
My bad, I wasn't clear. When I said I was running stock I meant I didn't root the phone. No I got the update pushed to my phone about a week ago. Here take a look.
*Hopes that uploaded screenshot magically appears here*
reddragon72 said:
Ahhhhhh..... Another person seeing some one offs here.
So my deal is I upgraded VIA T-Mobile's 611. They sent me my Stylo in a day. Here is what I observed with the first phone(yes the first phone)
1. is was 5.1.1 out of the box
2. screen VERY bright!
3. sound was extremely loud, I mean hear it in the next room door closed loud
4. colors very bright and vibrant(didn't know this till I got my second phone)
5. GPS locks in seconds!!! EVERYTIME!!!!! even in downtown Houston!!
6. phone would stutter/skip even on the home screen with just a few icons.
7. battery life was 10% down with GPS on for 1 hour 10 min.
Now the reason for the second phone two sundays ago(there is a reason I am pointing towards a day) I was using the phone on and off before 10am. Right after 10am I went to check an email and the screen was doing this crazy strobing thing. It was not blanking off but seemed like the edges of the phone about half an inch in would strobe from the backlight. It was super strong for about 20min and slowly faded out. I called T-Mobile and they sent me a new phone out under buyers remorse.
a week later when I get the new phone here is the deal
1. is was 5.0.1 out of the box
2. screen bright but not as bright as the first!
3. sound is loud, but cannot hear it in the next room loud like the first one
4. colors ... here is the first big one! The colors are not the same, this phones screen seems sharper but the colors are lighter, a little more washed out and very noticeable.
5. GPS SUCKS!!!!!!!!!!!!!!!!!!!!!!!!!!!! takes 5 min to lock and then looses it's lock every few min and nothing at all downtown!!!!!!!!!!! WHAT THE ****!!!!
6. phone hardly skips a beat when scrolling on the home screen, even when packing on more icons.
7. battery life was 10% down with GPS on for 1 hour 10 min.(same no real dif but did notice maps was higher in battery usage than the screen(same brightness level)
Now while I was waiting for the replacement phone I noticed something odd with the original. At 10am this last sunday the screen did the same exact thing again! It was fine till I turned it on again just after 10am...... I have no idea why it did that, no it's not an app because when it happened the first time exactly one week early to nearly the min I reset the phone hoping it was an app.... since I expected my replacement phone to arrive last tuesday I never restored the original so none of my extra apps were on the phone all week.
So here is the deal why the huge difference in phones???
Any fix for the GPs so I don't have to burn through phones like the first guys here, and with that Hades.... did you see such a difference with the phones?
Click to expand...
Click to collapse
Well I burned through like 3 phones. This last phone.. its good. It slows down after a couple days without a restart but I guess that is understandable. The screen has always been consistently bright, this last phone though the colors do seem a bit washed out, but the gps locks faster than I can say "GPS." The volume is loud, and I'm hoping the color wash out is just my eyes messing with me. It's nothing horrible... but I'm very touchy about screens and their performance. One thing that does seem to get me though... The front facing camera is supposed to be 5mp and the first phone I had took AMAZING selfies. This one seems just... meh... So I might go back in and get that checked out at Metro.... but I don't want to risk getting a replacement phone that has a worse GPS...
Any thoughts on the Anroid 6.0 though?
I am going to resurrect this thread.
Ok T-Mobile let me keep the original phone for a bit and here is what I have found.
both phones on the j software
the original has mostly green for GPS(using GPS test) the replacement never hits green on any sat
The original screen has crisper colors
The original does seem to bog down a little every now and then
The replacements touch screen is touchy and causes me to type erratically
The original doesn't creek
And the original has a much louder speaker
So I am thinking I will be sending the replacement back and keeping the original and hope for the best with that crazy screen flicker thing every Sunday at 10AM. and no it's not an app as the original has been setting for a couple weeks now without me logged in and the only app sideloaded being GPS Test.
It is clear that at this point trying to get a replacement for the replacement might yield the same GPS issues. If the screen on the original dies I'll just order a replacement but I have never had a phone with this great of a GPS as the original and I mean it is good. I'll do up some screenshots of the two side by side and post em up. Just crazy how different they are.
If I were u I would root it and install turbo's ROM. My battery lasts all day now and the internet and browsing is super fast. This is the best thing for this phone
Can I run turbo's ROM on my LG LGH635 (Stylus) ?
mine is like that
1. its 5.0.2 after 1 and only update
2. screen is bright
3. sound is loud
4. screen seems sharp but the colors are light, a little washed out
5. GPS does not suck but with a GPS Status & Toolbox it keeps phone up and good
6. phone hardly skips a beat when scrolling on the home screen, even when packing on more icons but its loosing all of the background apps quickly when running something bigger like a game or browser
7. battery life is fine while playing Ingress
Raider0001 said:
Can I run turbo's ROM on my LG LGH635 (Stylus) ?
Click to expand...
Click to collapse
i believe his rom is only intended for the metro/tmobile lg g stylo...but why not pop into his thread and ask him?
When I was having slowness, it was because my free space was low. Free up some internal storage space. Also disable/remove the My TMobile app.
Ok so happy days are here!!!
Talked to T-Mobile and they were being cool they were willing to send me out another phone, but I asked if I could just return both and clear my account and they said yes. With that I went to Wally and snagged up the last one on the shelf because of a hint in another forum. Seems that one guy on here is correct, TM and LG are now putting cheaper screens, antennas and memory in these things. But the hint was that Wally's shipments and warehouse stock are the original patches and yep I got lucky and got one!!! GPS locks in less than 5 sec and never looses me and I have even seen it hang around 9 feet!!! The screen is bright and crisp and the colors are like the first one I got and are nice and vibrant! The speaker is even louder! I can hear pandora clearly 60 feet away.... might be too loud lol.
Also the phone is faster and is running nice and smooth.
So I am now happy and I mean happy lol
Buuuuuuut, When looking at the memory on this one compared to the other two there is 5.6gig of System Data.... I looked around and someone found dialer codes for the G3/4 to clear out a log cache but I have yet to find it for this phone. Again the original two only have system data of around 300megs. Doesn't matter to much since I snagged up a 128Gb MSD and threw in it, but not everything can go on the MSD.
Might try that Turbo rom but I have a few work apps that look for root so I'll have to wort that out first, I need them.
reddragon72 said:
Ok so happy days are here!!!
Talked to T-Mobile and they were being cool they were willing to send me out another phone, but I asked if I could just return both and clear my account and they said yes. With that I went to Wally and snagged up the last one on the shelf because of a hint in another forum. Seems that one guy on here is correct, TM and LG are now putting cheaper screens, antennas and memory in these things. But the hint was that Wally's shipments and warehouse stock are the original patches and yep I got lucky and got one!!! GPS locks in less than 5 sec and never looses me and I have even seen it hang around 9 feet!!! The screen is bright and crisp and the colors are like the first one I got and are nice and vibrant! The speaker is even louder! I can hear pandora clearly 60 feet away.... might be too loud lol.
Also the phone is faster and is running nice and smooth.
So I am now happy and I mean happy lol
Buuuuuuut, When looking at the memory on this one compared to the other two there is 5.6gig of System Data.... I looked around and someone found dialer codes for the G3/4 to clear out a log cache but I have yet to find it for this phone. Again the original two only have system data of around 300megs. Doesn't matter to much since I snagged up a 128Gb MSD and threw in it, but not everything can go on the MSD.
Might try that Turbo rom but I have a few work apps that look for root so I'll have to wort that out first, I need them.
Click to expand...
Click to collapse
There are exposed modules that hide root from apps.
well crap the new one from Wally is doing the same screen strobe light crap!!!
reddragon72 said:
well crap the new one from Wally is doing the same screen strobe light crap!!!
Click to expand...
Click to collapse
happens when it over heats.....just let it cool off for a bit
6th_Hokage said:
happens when it over heats.....just let it cool off for a bit
Click to expand...
Click to collapse
Nope that's not it, it was just setting there doing nothing and cool when I picked it up and double tapped and there it was. The phone was cool to the touch and it has never done it when it is hot.
reddragon72 said:
Nope that's not it, it was just setting there doing nothing and cool when I picked it up and double tapped and there it was. The phone was cool to the touch and it has never done it when it is hot.
Click to expand...
Click to collapse
Well damn mine does it when it gets too hot....

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