[Q] Reboot Bug - Is it really so prominent? - Nexus S Q&A, Help & Troubleshooting

I keep hearing about this unfixed Nexus S reboot bug. I'm curious... is it really so widespread? Or is it only something a few people experience, like the luck of the draw?
I apologize if this question has been asked before. I'm considering buying the phone but can't decide if I should wait.

It always seems to pop up in the forums but it has never happened to me. I've had mine for almost a month now and it all seems to be perfect. No defects with screens or buttons or reboots. Maybe im just lucky...or people with complaints are just louder than ones who are satisfied.

The issue is real and Google have confirmed it. They've been working on a fix and the official word was an OTA update was going to be released this week:
Just a heads up that our initial tests look good and that we are expecting to send out an OTA within one to two weeks that will resolve the issue. Thanks for your continued patience!
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code.google.com/p/android/issues/detail?id=13674

silfer said:
It always seems to pop up in the forums but it has never happened to me. I've had mine for almost a month now and it all seems to be perfect. No defects with screens or buttons or reboots. Maybe im just lucky...or people with complaints are just louder than ones who are satisfied.
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Argh. I did not have this problem until yesterday (had the phone since January). Now my phone will reboot right after a call.

apreichner said:
I keep hearing about this unfixed Nexus S reboot bug. I'm curious... is it really so widespread? Or is it only something a few people experience, like the luck of the draw?
I apologize if this question has been asked before. I'm considering buying the phone but can't decide if I should wait.
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Click to collapse
I've had three Nexus S so far. The first one I picked up on dec 16th and didn't get a single reboot on - but the oleophobic coating on the screen was coming off in spots so I swapped it for another unit.
The second unit had issues rebooting. I saw it immediately - it rebooted while sitting on my desk. I could constantly recreate this by streaming audio over BT in my car - every 10-15 minutes it would reboot.
I picked up a mt4g for a few weeks to see if they could sort whether this was a hardware of sw issue (that thing is a brick to hold) and eventually picked up a third Nexus S once they identified it as a SW issue. This device has not rebooted a single time in the 27 days I've had it. I can stream audio and make long calls without an issue.
All three devices have operated with identical configurations. Based on this I'd say that some units are worse than others.
Maybe it's issue with the hardware tolerances and some hardware that falls within the accepted tolerance is not operating as expected and causing kernel panics as a result. This would explain why some have this issue constantly and others rarely or never see it. Perhaps it's something seemingly unrelated that everyone experiencing the reboots has in common. It would be nice if Google weren't so tight lipped about this. Supposedly the OTA will address these issues and moving forward it should be irrelevant.

I get this issue at least 60% of my calls (not that i call much). i have made 4 calls today, and 3 of them my phone rebooted during the proccess.
I am returning this to CW tommorrow for a replacment unit, i love the phone dearly but do not want to be robbed for £429 but not being able to take it back if they do not resolve.
It could be a batch issue, or something i guess, but that's not my job to find that out, that's for the people i paid for the hardware/software
I hope i get another unit, and if not problem free at least i can rely on a warranty, hopefully making sure if google slack on fixing this i can get my money back.
If it fixes soon or the new handsets ok, i can keep this lil beauty of a phone

I've had my SNS since launch. My phones has rebooted on me twice. It was right after playing a 3D game. Right after i exited the game the phone rebooted. Funny though, it hasn't happened again.

I've gone back to using my Desire until Google sort this out. For me, any call above 5 minutes has a 50% chance of rebooting the handset.
The handset (running stock 2.3.2 and un-rooted) will on occasion spontaneously reboot as well. Not good.

It is a bug that seems to be very limited in scope but is very serious for those affected. Personally, I've never had it happen to me or my wife.

Thank you for your replies, they were very helpful. I was keeping up with the OTA Bugfix promised by Google for the Nexus S. Although, that was promised almost 3 weeks ago and still no word from Google since. That's one of the reasons why I came here to ask for advice before I bought the phone. Although I'm curious to see if 2.3.3 resolved the issue. I know the 2.3.3 just lists API changed, but I wouldn't expect them to list bugfixes on a list of API changes.
I think I'm ready to buy the phone and hope for the best. I'll probably just get Best Buy insurance just to be safe.

apreichner said:
Thank you for your replies, they were very helpful. I was keeping up with the OTA Bugfix promised by Google for the Nexus S. Although, that was promised almost 3 weeks ago and still no word from Google since. That's one of the reasons why I came here to ask for advice before I bought the phone. Although I'm curious to see if 2.3.3 resolved the issue. I know the 2.3.3 just lists API changed, but I wouldn't expect them to list bugfixes on a list of API changes.
I think I'm ready to buy the phone and hope for the best. I'll probably just get Best Buy insurance just to be safe.
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Getting the insurance is definitely the right choice. I hope you enjoy your phone and your stay here!

I get periodic reboots on both my phones.
It is not that noticeable, since it often happens when I am not using the phone and unless I glance at it and see the start animation, I may be unaware of it.
But it has happened during a call as well (couple of times on each phone) and then it is definitely noticeable.

I have this bug... not during phone calls but random reboots. 2-3 a day. I hate it but its tolerable.

Weird, I don't have this bug

If flashing a custom rom, the problem will be solved? Since i am considering if i should get Nexus s later on.
Thanks

Related

Am I the only one with no issues

Had the phone on day 1, hour 1 the 20th and have had not 1 odd issue. Everyone here seems to hate their device, I'm coming from a vibrant which was cool too but this is way better....
How come y'all having so many issues and I haven't had 1... Anyone else have no issues like me?
I love this phone and its perfect for me.....
smashpunks said:
Had the phone on day 1, hour 1 the 20th and have had not 1 odd issue. Everyone here seems to hate their device, I'm coming from a vibrant which was cool too but this is way better....
How come y'all having so many issues and I haven't had 1... Anyone else have no issues like me?
I love this phone and its perfect for me.....
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I got the phone yesterday too and so far I don't have an issue. Came from Vibrant as well. I do see a little bleeding on top of the screen, but this is not an issue for me.
rukawa2k said:
I got the phone yesterday too and so far I don't have an issue. Came from Vibrant as well. I do see a little bleeding on top of the screen, but this is not an issue for me.
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My first phone had a lot of bleeding, switched it out for another and it barely has any. That's the only problem I've really run into.
My first unit had the restart problem but I replaced it at the tmo store and this new one is working fine and is almost up to the two day uptime since its initial boot.
Sent from my LG-P999 using XDA App
I got my phone last night and only issue I have is the screen bleed but it don't bug me either. So far really nice phone.
Sent from my LG-P999 using XDA Premium App
I also got my phone on the 20th and everything have been running perfect. This phone is just amazing. The only thing I miss about my droid Incredible was the MIUI ROM.
I've had one reboot, but 2-1/2 days since then without any problems. I was a bit concerned about battery life for the first couple of days, but I've been off-charger for about 7 hours now with light usage and the battery is still at 83%, which is fine. Otherwise, no problems other than minor software issues (kinetic scrolling parameters, Qik has a version incompatibility with iPhone, I can't add applications to Car Home).
This tends to happen a lot. The people who are happy are content and don't usually post about it. Conversely, those who have issues, or think they have issues, end up posting about them, so you basically just end up with a bunch of negative discussions.
This is my 4th Android phone (G1, Nexus One, Epic 4G, and now the G2X), and by far the best one I've ever owned, ever.
I've had mine since the 20th and so far have had no problems at all. I activated it in the store and had a slight concern when it seemed to freeze up for a few minutes after it asked about synching my apps. However, I waited a few minutes and apparently it was indexing everything, because once it came back to normal I checked my apps and everything was there. Both the T-Mo rep and I were surprised to see all the apps back as well as my contacts, emails, and texts. Gotta love that Google cloud!
My only complaint (if you can even call it that) is that I can't tell which end is up when I pick it up. I came from a Nexus One and that trackball was a huge clue for where the top of the phone was. This phone is so dark with its new black gel case that I usually pick it up upside down and struggle to find the power button. I'm sure I'll get used to it eventually. Glad to see all my apps working with no hiccups, and I was fortunate not to get one with any screen bleed or unexpected restarts. Hope this keeps up.
i thought i had the wifi/4g problem but it was a mistake on my part. had the phone little over 24 hours and not a problem thus far
Most Happy people wont go to xda to create a thread and tell people how perfect and great their phone is.
Xda is clearly not the place for that. Im one of them. I have no issues with my phone, it has been great, fast and reliable.
Im just lurking around the G2X forums waiting for development updates.
No problems on my phone.
Sent from my LG-P999 using XDA Premium App
No problems on mine either.
Sent from my LG-P999
No problems with my phone.
Only a small amount of screen bleed here, and for some reason I can't get it to connect to hspa only umts. Other than that great. Sucks though my vibe got hspa.
Sent from my G2x
No "send it back" issues here
my data connection sometimes locks up and seems slower than my vibrants connections. but i'm sure newer basebands/radios will come out and hopefully fix all that. a tiny bit of bleeding on top corner but nothing noticeable...i'm loving it....wish it had 768 ram but it has enough, haven't ran into many problem in that area, i have almost 300 apps and a multitask alot so i'm hopping this one doesn't kill my adw ex in the backround..i have it on persistent but it can still kill it if it wants....fingers crossed that's never an issue. so far love the phone....now waiting on the cable for the HDMI to come in the mail, and screen protectors.
One day 1, I had a couple random reboots. Days 2 and 3 have so far been completely error free. I have very little LCD bleed, only a tiny bit in the top corners that I can barely notice. Standby battery life has improved immensely as well. Down to 3-4% battery per hour which is very good on a stock ROM/kernel.
I'm totally satisfied.
I really like the phone and am keeping it but there's no question it has issues. Everyone uses their phone differently which is why we are having different experiences. I rely on Wi-Fi and Bluetooth heavily and LG's implementation of both is quirky causing erratic behavior. T-Mobile really screwed up the data management settings with their My Account app allowing the phone to use native data when set to Wi-Fi only. You're experiencing that whether you realize it or not.
I was in a T-Mobile store and they allowed me to play around with the configuration of their demo unit. I could replicate almost all the strangeness I experienced on my phone. Someone who uses the phone differently may never see the issues I'm having. Either software updates from LG or a replacement ROM will cure most of the problems that have been posted so in the end the phone will still be a good choice.
No issues here...
Flawless...
Mine is fantastic, I dont seem to have any screen bleed or reboots but ive noticed it seems like it lags sometime coming from the lock-screen but doesn't affect anything. All we need now are some custom roms.....

[Q] Whats the problem?

I see people on the forums posting all these issues . I never had any . I use my g2x everyday for school . The battery life is pretty good too i was able to get 70% still even through usage in school. I 1st had a nexus one it was a great phone but it had little memory for apps even when i had a sd card . I personally think the g2x is a great phone. It has plenty of memory space the screen isn't that bad compared to some devices. Although it didn't come with a sd card or earphones which is pretty bootleg to me but i have the phone and its great. So whats up with all these problems?
Mines perfect too but it is the 4th one. It's a shame it takes 3 returns to get a perfect phone.
riceaznboi said:
I see people on the forums posting all these issues . I never had any . I use my g2x everyday for school . The battery life is pretty good too i was able to get 70% still even through usage in school. I 1st had a nexus one it was a great phone but it had little memory for apps even when i had a sd card . I personally think the g2x is a great phone. It has plenty of memory space the screen isn't that bad compared to some devices. Although it didn't come with a sd card or earphones which is pretty bootleg to me but i have the phone and its great. So whats up with all these problems?
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Well, obviously some people have genuine issues, but more than anything it's new phone syndrome. Everyone is looking over their phones, testing them, playing with them. Realistically, if you stare at anything long enough, you can find a flaw, and when someone points a minor, barely noticeable flaw they discovered on their phone out to someone else, they either see the same flaw and freak out about it too, or imagine it.
MWBehr said:
Well, obviously some people have genuine issues, but more than anything it's new phone syndrome. Everyone is looking over their phones, testing them, playing with them. Realistically, if you stare at anything long enough, you can find a flaw, and when someone points a minor, barely noticeable flaw they discovered on their phone out to someone else, they either see the same flaw and freak out about it too, or imagine it.
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While I do agree with what you stated I know in my case it is not just cosmetics it is a phone that is not functional and erratic. I am to receive a third one hopefully by Thursday. So far the first was unacceptable and the second was absolutely unusable. It is a shame as I really do like a lot of things about this phone.
Well i guess it is pretty normal, but i really just don't understand why you would point out a problem of your new phone that you paid your hard earned money for.
riceaznboi said:
Well i guess it is pretty normal, but i really just don't understand why you would point out a problem of your new phone that you paid your hard earned money for.
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So, if you bought a new car and it had issues you would just keep quiet?
I'm not trying to be an ass or anything, but what you just said makes no sense.
People are pointing out there issues to see if others are having the same problem and possibly find a solution to the problem.
It also helps people who have not yet bought the phone to see what kind of issues it is having to determine if they still want to get it or wait until they are resolved.
8 Hours in after a 100% with at least 3 or so plus hours now with Blue tooth on and sitting at 35% now listening to music still and going to try and kill it before I'm off at 9. Let alone im twittering and using the 4g net to look at some things from twitter.
I'm not saying to keep quiet or anything but i see a ton of problems and yet i have no issues what so ever.
I just exchanged for the 2nd time today, and I am now on my 3rd g2x. The first one had light bleeding, and rebooted over 10 time the first day.
2nd one had the light bleed on a black screen, and a brown stain across the bottom of the screen when on a white background, and 3 dead pixels. The brown stain was very noticable, and anyone I showed the phone said something before I pointed it out. Worst, the gps couldn't lock my location to save its life. One day I kept trying for 40 minutes and the g2x never locked the location, even after factory resets and several reboots. I had to get on WIFI to make it work. Today it would find a location, but it was almost a mile away from me. It continued doing this throughout the day as I went to other locations. So I returned it.
Just opened up my 3rd one. I'm told they just got a new shipment today, and it's out of that shipment. My hopes are high! I turn on the phone, I tell myself this is the one. This one is going to have a display that doesn't bleed. Wouldn't you know i'm greeted to backlight bleed. But this one is worst than the pictures on the forums, and by far worst than the first 2 phones.
I'm beside myself. The phone runs so smooth, and I really want a dual core stock android phone. But between the reboots, the bleeding screen, the dead pixels, the gps that doesn't work, I think it's time to throw in the hat.
I'm trying one more time, but this time i'm going to pay the restock fee, and go to a different store. If this one is bunk, that's it, i'm done. I'm waiting for the next "super phone". I read a lot about the nexus one having major issues when I got it (ordered the day it came out), but I never had any. Maybe this is just a luck of the draw thing, and i'm exceptionally unlucky this time. But it seems a lot of other people on these forums are having the same issues.
Not a single issue for me..perfect coming from a vibrant..
I'm having a problem with the external sd card on my phone. Its locked up, not locked, like password, but locked as in it says its a read only filesystem, and no matter what I do I can't edit the files or the permissions. can some one please give me some ideas on what I can do?
Im ecstatic that I finally made the switch to Tmo last week, just for this phone. Ive been with ATT, and their Android lineup, which imo, Captivate is the only one worth hanging on to.
Ive been watching Tmo for the last 3 years get the G1, N1, Nexus S, and now the G2x. Had enuff, and left ATT last week. Got out of one ETF, but still ended up with $345 ETFs on other 2 lines. And I dont regret it one bit so far. Even went on a Craigslist selling spree of all my ATT Androids except my Cappy (loved that phone).
Sent from my LG-P999 using Tapatalk
No issues here ... on my 4th g2x though.
I agree that some people are just nit picking their phone, but that's ok - they spent a lot of hard-earned cash on this phone and they should get one that acceptable to them.
My first 3 had major issues:
1st one had the brown "stain" across the bottom of the screen and along the entire right side.
2nd one had reception, wifi and data connectivity issues.
3rd one started FC ing every time I touched the Android to set up the phone and if I skipped initial setup so I could connect to wifi. If I did get it set up, then it was just wonky - random reboots, lockups that required a battery pull, a couple of factory resets because I got stuck in the "checking system" bootloop. !Oy vey!
My 4th g2x is acceptable. Minor lcd bleeding, but I only notice it on the splash screen and the boot and power off animations. Can't see it when playing games or watching a movie in a dark room, so I'm ok with it.
As someone said earlier, its a shame it takes so many "attempts" to get an acceptable phone. But, to T-Mo's credit, at least they are doing what they can to make it right. They've been good to me about the exchanges and never really hassled me about any of them.
Mine is fine.
LCD backlight breeding is minimal and it's not enough to bother me, but ogg vorbis tag problem is more important.
Minimal backlight bleeding. Everything else is great.
Mines fine. One reset once... hasn't happened again and its been quite a while... love this phone
Sent from my LG-P999 using XDA App
hardware or software
After all ur exchanges, did u get a feeling that this might be an hardware issue? (I know lcd bleeding is but.. all the other issues). Then i think it is ideal to wait out for an update from t mo or google or some custom dev for fixing all these issues right? I know when u have an option to switch , we go for it but just chkng if it is becaus of hardware that we are bound to do that...
riceaznboi said:
I see people on the forums posting all these issues . I never had any . I use my g2x everyday for school . The battery life is pretty good too i was able to get 70% still even through usage in school. I 1st had a nexus one it was a great phone but it had little memory for apps even when i had a sd card . I personally think the g2x is a great phone.
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I completely agree I love this phone
riceaznboi said:
the screen isn't that bad compared to some devices.
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I personally think that the screen is great, my girlfriend has the Samsung Droid Charge and although its a bit sharper I think the display on the G2x is nicer than that AMOLED on the Samsung Droid Charge.

Constant Reboots and Glitches Making Me Crazy!!!!

I am loving this phone, but these issues are killing me! Anyone else thinking of keeping this thing until the Sensation comes out, and then swapping it out? I bought my G2X on May 8th, so I am hoping to refund and get the Sensation as long as that's the release date. LG really needs to fix this or I think a lot of us will be kicking this thing to the curb.
have you not yet heard that a patch is on the way? I'm thinging no...
regP said:
have you not yet heard that a patch is on the way? I'm thinging no...
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I'm not too sure about that. I literally just called LG Electronics after I posted this thread and they told me that this is not a "known issue" with this device. OMG really??? I asked the Rep to Google it herself, and she will see 1000's of complaints from consumers, she told me LG doesn't pay attention to blogs???? So how is a patch coming if they are denying there is even an issue? Call for yourself 800-243-0000. They kept telling me that I must have dropped it or submersed it in liquid. TERRIBLE customer service!!! I most likely will be returning this thing today. I am a man with a sour taste in my mouth now.
Exchange it until u get the sensation, this is my 3rd phone with the same problem.
Sent from my LG-P999 using XDA App
the fix is coming. every phone launches with bugs. don't believe it? return your phone.
didn't you really need to start 2 threads about this?
Flash CM7. No reboots at all.
I didn't have reboots running stock 2.2 but try CM7. If you still have reboots on a rom that is not based on LG's build, then you have a faulty phone. If CM7 fixes your reboots, then you know it is just buggy software.
player911 said:
Flash CM7. No reboots at all.
I didn't have reboots running stock 2.2 but try CM7. If you still have reboots on a rom that is not based on LG's build, then you have a faulty phone. If CM7 fixes your reboots, then you know it is just buggy software.
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+1...logic. I am ashamed that didn't cross my mind.
I haven't had problems (aside from one reboot two weeks ago) so, the problem isn't universal. I would trade it in until I got a stable one...IDK.
Just something that i have observed in the past few days... I have recently come back to toledo ohio from phoenix arizona... the major difference between these two places is that in tempe specifically, I had 4g nonstop and everywhere i went whether it was way out in gilbert, north phoenix or out in goodyear, however back home here, I live on the outer fringes of sylvania and my signal is horrible and it was the same crap on my nexus one... I am happy with 2g but typically it is GPRS or just no signal at all, thank god for wifi-calling!
Ok so back in AZ, I never had any reboot problems or battery pulls after charging... I bought the phone on the 20th of april and I think i had 1 reboot and 1 battery pool within the first 24 hours of having the phone, no big in my opinion... Since I have been back wednesday night i have had 4 random reboots and just this morning I had to pull my battery. Strange thing was when i put it back in the battery was at 89%... my battery monitor says it was fully charged then there was a sudden drop, so i charged it back up again....
I am wondering if my changed cell signal and strength has caused these issues... if you are having reboot problems what is your cell signal like on a consistent basis?
I have been running on EB1.0.2 since I has been out
I just posted how to fix the reboot problems. Tested!
http://forum.xda-developers.com/showpost.php?p=13770645&postcount=13
That would be a good test. Someone having reboot problems to put the phone in 2G only and give it a few days.
I travel for work and never had any problems outside of using the leaked Gingerbread build. I suspect the Kernel is the issue and something in the software is causing the reboots. Since the leaked gingerbread didn't come with a kernel, it only worsened the problem.
Anyway, give my method a shot and see if the problems still exist.
player911 said:
I just posted how to fix the reboot problems. Tested!
http://forum.xda-developers.com/showpost.php?p=13770645&postcount=13
That would be a good test. Someone having reboot problems to put the phone in 2G only and give it a few days.
I travel for work and never had any problems outside of using the leaked Gingerbread build. I suspect the Kernel is the issue and something in the software is causing the reboots. Since the leaked gingerbread didn't come with a kernel, it only worsened the problem.
Anyway, give my method a shot and see if the problems still exist.
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Nice! Will give it a try now. Thanks!
Even with CM7 I was getting the constant reboots and freezes on two different phones, both of which have been returned.
I tried to like the phone as hard as I could - but those problems were a definite deal breaker.
If they can get them resolved, I may go the G2x route again but I fear the problem is more due to lack of quality control than just a software glitch.
Straight from the LG Forum Site:
Posted by Wwax on 06 May 2011 10:36 AM:
First time i saw LG's official statment was on 19 of April.. Sooo ANYONE got the "FIX" yet?
"LG is aware that certain Optimus 2X customers are occasionally experiencing random device shut-offs. The Nordics have been one of the first markets to sell Optimus 2X and we have sold a substantial amount of units. The return percentage is low and within the error marginal, so this issue only affect a limited number of customer. However, LG regrets the inconvenience this has caused.
We have determined the cause of the problem and have developed a software update to remedy this. The update is currently being rolled out in partnership with carriers. Dates of update availability will be determined by individual carriers. LG is committed to providing quality devices and is working hard to ensure that users have a consistent and convenient smartphone experience. Again, our apologies for the inconvenience."
Posted by LG Product Pro on 06 May 2011 12:56 AM:
I can't speak for the Optimus 2x since it's an international release and I only deal with the US phones released in the states.... But the G2x update should be just around the corner, from what I have heard.
SoFaKiNgStOkeD said:
I am loving this phone, but these issues are killing me! Anyone else thinking of keeping this thing until the Sensation comes out, and then swapping it out? I bought my G2X on May 8th, so I am hoping to refund and get the Sensation as long as that's the release date. LG really needs to fix this or I think a lot of us will be kicking this thing to the curb.
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My first G2x had no reboot problems, no battery problems, etc. Only issue was bad backlight bleed. Exchanged and 2nd phone had almost zero backlight bleed, but gets warm pretty quick compared to the first one, self reboots at least twice a day, bluetooth to my car now only works sporadically, wifi disconnects itself after screen shuts off, etc.
Third phone sent was the worst of the three. I'm keeping the 2nd one a day before my remorse period is up and doing a full refund which is 5/29. Waiting to see what Sammy will announce on 5/24 as far any US release announcements.
I've had zero reboots on mine, still on stock froyo but rooted and bloatware frozen. I've only had two freezes since I've got it but it was usually right after I installed some app and had it running along with a bunch of other ones. But the thing is I'm constantly killing tasks. After coming from Nokia N900 and symbian N8 seeing android constantly leaving tasks open with no exit option on every app drives me nuts.
SoFaKiNgStOkeD said:
I am loving this phone, but these issues are killing me! Anyone else thinking of keeping this thing until the Sensation comes out, and then swapping it out? I bought my G2X on May 8th, so I am hoping to refund and get the Sensation as long as that's the release date. LG really needs to fix this or I think a lot of us will be kicking this thing to the curb.
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Click to collapse
My phone has stopped rebooting ever since I've disabled the GPS. It used to reboot randomly, however ever since I've disabled the GPS I have no issues. It is a software problem it will be fixed with software update. Give it a try-hopefully it will help you as well
This is my 3rd phone and they all reboot or freeze with gps, wifi disabled.
Sent from my LG-P999 using XDA App
Picked up my 3rd G2x yesterday - immediately flashed to Bionix, had no troubles... until...
I plugged it in to charge overnight.
I woke up this morning and it was hard frozen, hard to pull the battery.
Ok guys - I'm at a breaking point here. I've tried every ROM available. I've tried the phones with and without any 3rd party software being installed. I've tried them all without GPS, bluetooth or WIFI turned on...
I guess LG doesn't want us doing a simple task like .... charging the battery. And yes, I was charging using the OEM charger. And when I woke up and found it locked up the battery was not warm.
I picked up this 3rd G2x out of sheer impatience for the Sensation but it looks like this one is going back too. I simply can't take this anymore.
JWhipple said:
Picked up my 3rd G2x yesterday - immediately flashed to Bionix, had no troubles... until...
I plugged it in to charge overnight.
I woke up this morning and it was hard frozen, hard to pull the battery.
Ok guys - I'm at a breaking point here. I've tried every ROM available. I've tried the phones with and without any 3rd party software being installed. I've tried them all without GPS, bluetooth or WIFI turned on...
I guess LG doesn't want us doing a simple task like .... charging the battery. And yes, I was charging using the OEM charger. And when I woke up and found it locked up the battery was not warm.
I picked up this 3rd G2x out of sheer impatience for the Sensation but it looks like this one is going back too. I simply can't take this anymore.
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so weird to me. I've had 3 and never had a reboot issue... I love this phone..
smashpunks said:
so weird to me. I've had 3 and never had a reboot issue... I love this phone..
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Click to collapse
Must be nice
I agree, when I bought the phone the t mobile Rep told me GPS would freeze it until its updated. Although I've had one black screen freeze and one reboot on the charger, but if you think about the o2x, having LG state that it has a problem unlocking from the button (freeze where you must take battery out), reboots on charger... means they must be able to fix this as well. Not too worried, especially when they told me that when I bought it. Mine did freeze without GPS on though
Pecata said:
My phone has stopped rebooting ever since I've disabled the GPS. It used to reboot randomly, however ever since I've disabled the GPS I have no issues. It is a software problem it will be fixed with software update. Give it a try-hopefully it will help you as well
Click to expand...
Click to collapse
Sent from my LG-P999 using XDA App

Found this G2x gingerbread news update

http://androidforums.com/t-mobile-g2x/336262-optimistic.html
sounds like the same story with t-mobile with every smartphone, waiting more waiting, then tease, then release the official updates for every other phone but the one i chose. i suspected they were pushing this out to fast. personally i would have waited another couple weeks myself to get a gingerbread/bug free released phone without the 4 returned phones before this 5th g2x. i came from the Vibrant though (great phone, just had a no support from tmobile or samsung and had some hardware bugs) so my opinion is definitely a biased one lol. At least we got some awesome developers for this phone
what do you guys think?
I'd hardly call this news. Confirmed speculation at best. With all of the supposed software issues (battery life for one) I'm not in the least surprised the GB update isnt happening as quickly as some would hope.
Doesn't really say much. Just that it was rushed.
Kills me though. People are always like, "RELEASE IT ALREADY" and are in a hurry to get it and when they do rush devices they get mocked as not being perfect.
Would you rather have a phone that is less then perfect and released months ahead so we can play with it and hack it or pushed back months and bug free?
Me personally, I'd rather get it in my hand and play with it. In a few months, when it "should" have been released, the issues "should" be resolved.
I dunno. Almost a month after it's release and we have tons of roms and kernels. If you are having problems, there is nothing stopping you from fixing them. If you are looking for a bug-free stable phone then don't buy cutting edge devices.
And for what its worth, the only hardware issue is backlight bleeding. The other stuff is just gimpy software which most has already been corrected by custom roms.
G2x + Custom Roms = No complaints.
player911 said:
And for what its worth, the only hardware issue is backlight bleeding. The other stuff is just gimpy software which most has already been corrected by custom roms.
G2x + Custom Roms = No complaints.
Click to expand...
Click to collapse
I have to disagree here. Everyone has been so quick to blame the lockups / reboots on faulty software, but from my experience, it most definitely is related to a hardware problem. I've had three g2x's now, I treat them exactly the same with the exact same programs installed. One locked up multiple times a day. Another locked up once a day. The other seems to only have a weekly hiccup.
Im thinking hardware defect here - maybe too low voltage on the soc? No clue. But there's definitely a difference between hardware on this one.
Sent from my LG-P999 using Tapatalk
player911 said:
Doesn't really say much. Just that it was rushed.
Kills me though. People are always like, "RELEASE IT ALREADY" and are in a hurry to get it and when they do rush devices they get mocked as not being perfect.
Would you rather have a phone that is less then perfect and released months ahead so we can play with it and hack it or pushed back months and bug free?
Me personally, I'd rather get it in my hand and play with it. In a few months, when it "should" have been released, the issues "should" be resolved.
I dunno. Almost a month after it's release and we have tons of roms and kernels. If you are having problems, there is nothing stopping you from fixing them. If you are looking for a bug-free stable phone then don't buy cutting edge devices.
And for what its worth, the only hardware issue is backlight bleeding. The other stuff is just gimpy software which most has already been corrected by custom roms.
G2x + Custom Roms = No complaints.
Click to expand...
Click to collapse
Agreed!
Sent from my LG-P999 using XDA Premium App
I'm just hoping they can pull the fix from the O2x and apply it to our phones.
They = Devs
http://phandroid.com/2011/05/16/lg-...-rolling-out-to-europe-to-fix-random-reboots/
I do wish they would have put off the release of the phone a few more weeks to work out kinks, but overall I don't think things have been that bad.
The light leakage thing is interesting because I think tons of devices have this, only people like us notice. Mine is pretty minor and so far everything else is great, so I'm gonna stick with it for now. I don't ding LG/T-Mobile that much for the light leaks
Random reboots however are bad, but at least it looks like they have identified the issue, and we should get it pretty soon on the G2x. I do wonder how a software issue is worse on some devices than others though.
The update to Gingerbread will be nice, but it isn't a ton of difference. I like bleeding edge stuff as much as the next guy, and ran CM7 nightlies when they were first available for my Evo, but I would much rather they take a few weeks longer and clean up any issues than rush it out.
Based on what people say about the Atrix (I know it has a 30% bigger battery) I expect the battery life is pretty bad on this phone, and might see a huge improvement with an update. I'd much rather have that vs. getting 2.3 sooner.
player911 said:
Doesn't really say much. Just that it was rushed.
Kills me though. People are always like, "RELEASE IT ALREADY" and are in a hurry to get it and when they do rush devices they get mocked as not being perfect.
Would you rather have a phone that is less then perfect and released months ahead so we can play with it and hack it or pushed back months and bug free?
Me personally, I'd rather get it in my hand and play with it. In a few months, when it "should" have been released, the issues "should" be resolved.
I dunno. Almost a month after it's release and we have tons of roms and kernels. If you are having problems, there is nothing stopping you from fixing them. If you are looking for a bug-free stable phone then don't buy cutting edge devices.
And for what its worth, the only hardware issue is backlight bleeding. The other stuff is just gimpy software which most has already been corrected by custom roms.
G2x + Custom Roms = No complaints.
Click to expand...
Click to collapse
Agreed. I've had no issues as well except really minor bleed that doedn't bother me a bit.
After installed xiialive, streaming issue resloved.
The ONLY issue left is ogg vorbis tag problem.
I may try CM7 to see whether this problem is fixed.
This is my 5th g2x, all of them had issues from rebooting, overheating, or having to pull the battery to boot up anytime i charged it. they also all had pretty bad screen bleeding. this one doesn't for the most part. also a couple had a couple with major signal issues. this 5th hasn't had any issues yet and ive had it for a week and a half so looks good. I think its a mixture of both hardware and software. new dual-core cellphone technology with an old Android OS that was surpassed almost a year ago. I'm sure Ice Cream sandwich will be completely built for only multi-core devices so hopefully this phone gets it..... in 12 months?
Have you been getting new batteries every time as well? There are murmurings of it being a battery issue.
Im having the same problem with phone rebooting by itself or sometimes it just turns off. An there is time where the screen just goes black, and have 2 remove battery it sux :/. Love the phone and all but if this keeps happening to my phone think might just go ahead and sell it :/
I had the reboot issue and an issue where the device would loop through the LG screen and not boot up (had to do a reset); when I called T-Mobile about this they sent me a new battery. I received the battery last week and have not had any issues since replacement. Moreover, my battery life has increased TREMENDOUSLY. I always thought it was a software issue, but maybe it's the battery - or maybe it's only a matter of time before the phone corrupts this battery.
yup. each time i returned the whole box with all accessories, battery included. i even tried getting new sim cards 3 times.
FWIW I have been able to reproduce the battery freeze bug at will. Use device until battery is drained, attempt to turn it on until it will not even flash the exclamation at you anymore, plug it in and "viola" it won't start again w/o battery pull. I have tested the multiple times with 2 devices
The first device had this random bug "in the wild" so to speak. The second has ONLY exhibited it when I perform the above procedure.
My second likes to randomly reboot, but ONLY when running the stock rom. It's rebooted completely randomly at least 5 times (once when charging, once with screen off sitting on my desk, twice with screen on as I was looking at it, and once moments after turning the screen off and putting it in my pocket. It has NEVER rebooted while running CM7 (as buggy as it still curently is) Eaglesblood (1.2/3 and now 4 or with Other Kernels (though I did have some random shutdowns-- no reboot-- with Faux's Kernel and CM7)
player911 said:
Doesn't really say much. Just that it was rushed.
Kills me though. People are always like, "RELEASE IT ALREADY" and are in a hurry to get it and when they do rush devices they get mocked as not being perfect.
Would you rather have a phone that is less then perfect and released months ahead so we can play with it and hack it or pushed back months and bug free?
Me personally, I'd rather get it in my hand and play with it. In a few months, when it "should" have been released, the issues "should" be resolved.
I dunno. Almost a month after it's release and we have tons of roms and kernels. If you are having problems, there is nothing stopping you from fixing them. If you are looking for a bug-free stable phone then don't buy cutting edge devices.
And for what its worth, the only hardware issue is backlight bleeding. The other stuff is just gimpy software which most has already been corrected by custom roms.
G2x + Custom Roms = No complaints.
Click to expand...
Click to collapse
So you'd rather be the beta tester for the phones you buy? And if the company you bought the phone from can't fix the issues (or choose to ignore it)? Like Tmobile's dealings with the Vibrant. Sorry but bending over and letting these companies take advantage of customers like this... is stupid. By accepting shifty/****ty devices you are giving them the green light to push out devices without proper quality control in the future... And with T-Mobiles reputation of being honest with customers I wouldn't put so much trust in the capacity of these companies to polish phones post release. They are only going to want to focus on their next big project...
Sent from my LG-P999 using XDA App
I have a feeling android 2.4 will be out before we even get 2.3. This, "it's coming soon," is getting old. Said the same for the MT4G.
that makes me feel optimistic. similar procedure for rebooting issues with previous phones for myself as well. well if t-mobile ever releases update (LG gave it to them weeks ago LG has said) before our phones all meltdown, fry, or explode then we'll have one bad ass phone
bighulk666 said:
I have a feeling android 2.4 will be out before we even get 2.3. This, "it's coming soon," is getting old. Said the same for the MT4G.
Click to expand...
Click to collapse
That's what they said about the Vibrant too... h'm, I'm sensing a pattern here lol.
This **** would be unacceptable if this happened on an iPhone (though... much could be said of the iPhone userbase's... erm, pickiness. So maybe thats how they ensure results lol.)
Sent from my LG-P999 using XDA App
S0NiX0928 said:
That's what they said about the Vibrant too... h'm, I'm sensing a pattern here lol.
This **** would be unacceptable if this happened on an iPhone (though... much could be said of the iPhone userbase's... erm, pickiness. So maybe thats how they ensure results lol.)
Sent from my LG-P999 using XDA App
Click to expand...
Click to collapse
+1
also i agree with that post a couple above my last. $600 phones should not have problems. that's why we pay so much, convenience/awesomeness/functionality. for the best of the best at the time, otherwise we could just take the cheap smartphones all the carriers release that you never hear about.

all hell broke loose today

after nearly two weeks of perfection my phone went nutz today , lock screen problems , scrolling problems...did three hard resets and tried all fixes that i could but no dice , im getting a replacement on tuesday, i will update all the parameters of replacement unit for anyone interested in seeing what i get back here on this thread, he basically said that they are aware it needs a software update (like we didnt know that already) and only thing they can do is replace the unit,or i could wait on the update from HTC
tigerz0202 said:
after nearly two weeks of perfection my phone went nutz today , lock screen problems , scrolling problems...did three hard resets and tried all fixes that i could but no dice , im getting a replacement on tuesday, i will update all the parameters of replacement unit for anyone interested in seeing what i get back here on this thread, he basically said that they are aware it needs a software update (like we didnt know that already) and only thing they can do is replace the unit,or i could wait on the update from HTC
Click to expand...
Click to collapse
Mine lasted for 12 days and then it just has gone apesh.t. Lock screen and scrolling and random reboots while I am using an app. No volume at all then very weak volume(it was pretty weak to begin with). HTC widgets not working at all. Device does not register or acknowledge phone call and I have been missing phone calls. touchscreen issues also. This is my third one and there is a fourth on the way. I do like this phone but if the one on the way has issues as well and there is no word on an update fix from HTC than I believe I will just return it and wait a short time for the EVo3D which is rumored to hit T mobile shortly. It does not seem to suffer from the multitude of issues that the Sensation does and has more ram than the Sensation. I played with one at Bestbuy and it appeared to be smoother and faster than the Sensation and the touchscreen was really quite good. T Mobile also acknowledged to me that it does need a software upgrade but stated they have no idea when it will come about. I have doubts that root and custom roms will fix all of the issues but then again it just might.
tenbeau said:
Mine lasted for 12 days and then it just has gone apesh.t. Lock screen and scrolling and random reboots while I am using an app. No volume at all then very weak volume(it was pretty weak to begin with). HTC widgets not working at all. Device does not register or acknowledge phone call and I have been missing phone calls. touchscreen issues also. This is my third one and there is a fourth on the way. I do like this phone but if the one on the way has issues as well and there is no word on an update fix from HTC than I believe I will just return it and wait a short time for the EVo3D which is rumored to hit T mobile shortly. It does not seem to suffer from the multitude of issues that the Sensation does and has more ram than the Sensation. I played with one at Bestbuy and it appeared to be smoother and faster than the Sensation and the touchscreen was really quite good. T Mobile also acknowledged to me that it does need a software upgrade but stated they have no idea when it will come about. I have doubts that root and custom roms will fix all of the issues but then again it just might.
Click to expand...
Click to collapse
well im hoping for an update , i really like this phone alot , i really dont want an evo 3d ,more ram but less camera and video recording , im sure once the bootloader gets cracked then the sky is the limit for this phone , i mean look what the devs did for the HD2 , im gonna stick it out for as long as i can , if things don get straighten out ill just wait for the next best thing , and it wont be a samsung phone , i hate them ,ill just wait for the next htc phone to hit tmobile thats not the evo ,if that even happens
I had the same thing happen, and also got a replacement on the way.... Tuesday also. This will be my fourth. I had 3 g2x phones and now 4 sensations.. honestly.the sensation has more issues, but its a better phone. Last chance on Tuesday, if not, I'm going back g2x ...
I think they push phones out to fast now and need to use more quality..
yep. mine has gone nuts about a couple of hours. i have it since june 17 and everything worked perfect and now the wifi wont work. 2 weeks reading all these things here and i was thinking that i dodge the bullet but it got me.
EDIT : i think i jump the gun too fast. tested my ps3 thru the wireless network and it connects like 50% of the time. again the ps3 is in the same room as the router. went to my cousins house and the phone conected to the wireless effortless on the first try. i dont know if it is the phone or the router.i dont know what to think anymore.
smashpunks said:
I had the same thing happen, and also got a replacement on the way.... Tuesday also. This will be my fourth. I had 3 g2x phones and now 4 sensations.. honestly.the sensation has more issues, but its a better phone. Last chance on Tuesday, if not, I'm going back g2x ...
I think they push phones out to fast now and need to use more quality..
Click to expand...
Click to collapse
I also have a G2X (my fourth one) andi it is pretty doggone solid, no major issues. I too had thought I had gotten lucky with the Sensation(3rd one) but after 12 days it is apparent that I did not. I also believe the Sensation ( with all of its warts and issues) is the better phone or the phone with the greatest potential. I am beginning to wonder if the problem lies with consumers like me. I continue to buy and support companies and devices (cell phones) that are defective out of the gate and then continue to sit by and hope that the device is updated and made to work like it should have been out of the box, when the track record shows that this is not always the case (maybe even rarely). I would not tolerate a computer that had issues out of the box, nor a TV or a Car and the list goes on. I guess I am just too eager or hungry for the cutting edge cell phones so I accept (even though I grumble) whatever they throw out at the time. Knowing ahead of time that there will be issues and that some will not be resolved. I guess instead of looking at the cell phones I should be looking at my actions and desires surrounding the cell phones. Maybe it is the pursuit of the unreachable goal--the perfect smartphone, that leads me to keep up the acceptance of mediocrity..LOL
tenbeau said:
I also have a G2X (my fourth one) andi it is pretty doggone solid, no major issues. I too had thought I had gotten lucky with the Sensation(3rd one) but after 12 days it is apparent that I did not. I also believe the Sensation ( with all of its warts and issues) is the better phone or the phone with the greatest potential. I am beginning to wonder if the problem lies with consumers like me. I continue to buy and support companies and devices (cell phones) that are defective out of the gate and then continue to sit by and hope that the device is updated and made to work like it should have been out of the box, when the track record shows that this is not always the case (maybe even rarely). I would not tolerate a computer that had issues out of the box, nor a TV or a Car and the list goes on. I guess I am just too eager or hungry for the cutting edge cell phones so I accept (even though I grumble) whatever they throw out at the time. Knowing ahead of time that there will be issues and that some will not be resolved. I guess instead of looking at the cell phones I should be looking at my actions and desires surrounding the cell phones. Maybe it is the pursuit of the unreachable goal--the perfect smartphone, that leads me to keep up the acceptance of mediocrity..LOL
Click to expand...
Click to collapse
Yep exactly,and we will keep buying them no matter what , I originally was gonna wait a month or 2 after the sensation cane out to actually get one ,looking back now I probably should have , I guess when the next superphone comes out ill try to hold back a little longer , I just wish I hadn't sold my HD2 now ,at least is have a great phone to fall back on while these issues get resolved ...oh well good luck to everyone who's in the same boat as me right now
Mine went crazy yesterday, but today is fine again ... Strange
Sent from my HTC Sensation 4G using XDA Premium App
so i pulled the battery out and left it out all night and most of problems went away , the lock scrreen is still buggy sometimes but not all the time , scrolling works as it should and the speaker seems louder
tigerz0202 said:
Yep exactly,and we will keep buying them no matter what , I originally was gonna wait a month or 2 after the sensation cane out to actually get one ,looking back now I probably should have , I guess when the next superphone comes out ill try to hold back a little longer , I just wish I hadn't sold my HD2 now ,at least is have a great phone to fall back on while these issues get resolved ...oh well good luck to everyone who's in the same boat as me right now
Click to expand...
Click to collapse
Mine came to me nuts...so I grounded it and let it sit in the box, hoping it would learn its lesson. No dice. Tried it again last night and it was an ungrateful POS. So I called amazonwireless to return it. They offerred to send a replacement instead. After seeing all you guys with replacements,, thought I would give it a try too.
Ironically,, I called for the sensation replacement from my G2x
Strangest thing... this morning I grabbed my phone first thing. It was plugged in so I unplugged it.
I pushed the power button and nothing, it wouldn't turn on. So I took the battery out and put it back in.
Turned it on and that battery was at just about 30%, yet it had been on the charger all night.
So, for some reason my phone turned itself off and would not turn back on AND it did not charge all night while plugged into the charger.
To top it off-- Yesterday my phone all of a sudden had the screen problem. Couldn't type, get carousel working etc...
NOW- it works great!
I think the device itself is fine. Tmobile and Htc need to release a os update.
Sent from my HTC Sensation 4G using XDA App

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