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HELP: I (think) I killed my fuze!

So I guess I'm the only idiot that's dropped his Fuze... Well maybe not the only, but the first that dropped it in such a way to not cause any (visible) physical damage, but enough to make the phone inoperable. Fair enough, I can accept the Dunce cap for this one.
The Phone works, receives calls/messages, even sync's with Activesync. Just one problem, The screen is black. The backlight turns on, but no image is displayed. Not even any of the boot screens. Sounds work, I sync'ed up all my data, everything seems fine, except for the screen.
So here is my Dilemma: Is there anything I can do to fix the phone? Or Am I going to have to re-flash the device to factory settings and try to call att/htc to get a replacement for a device that "just stopped working"?
I'd rather fix it myself just to avoid dealing with the carrier/manufacturer, but if that's my only option than so be it. Please Advise.
Thanks for any advice in advance.

You can try MyMobiler:
http://www.brothersoft.com/mymobiler-116759.html
But there might be something to accept/allow on the cellphone itself to see the screen. So maybe you can navigate to something on your phone to get it to work. Other than that, I have no idea.
Good luck, maybe reflashing doesn't seem like too bad of an idea.

sell it to me, its broken

Happened to my Kaiser, screen was white though, rather than black.
Take all the data off you can with MyMobiler and reflash a stock rom. Should still be covered under warranty. I did the exact same thing with my Kaiser.
Flashed the standard ATT upgrade rom, brought it in to warranty replacement and said the screen randomly turned white.
In and out in a few minutes with a new Kaiser. He made me keep my old battery back.
Because it is a problem where no physical damage is apparent, it will be difficult for them to determine if it is simply a manufacture defect where the screen went bad or if it is user accidental.
I actually dropped my Fuze for the first time last night (or this morning, I dont recall). My best friends girlfriend clothelined me while I was texting and the phone went flying, back fell off and battery chucked out. Slid across the ground for a bit. A tiny dent in a corner and some nice scratches on the stock screen protector, other than that A-okay. Invisible shield helped quite a bit ^.^
(I use invis body shield and stock screen protectors, the IS is a strange texture and too grippy for a screen protector)

I have dropped my Touch PRO about 5 times to tarmac while getting out from the car but nothing happened yet

do you have insurance on the phone? if you do, then its covered otherwise it is unfortunate.. all new phones, especially ppc's I insure with my local SF insurance.. that is the rule.
tvos

Scrtcwlvl said:
Happened to my Kaiser, screen was white though, rather than black.
Take all the data off you can with MyMobiler and reflash a stock rom. Should still be covered under warranty. I did the exact same thing with my Kaiser.
Flashed the standard ATT upgrade rom, brought it in to warranty replacement and said the screen randomly turned white.
In and out in a few minutes with a new Kaiser. He made me keep my old battery back.
Because it is a problem where no physical damage is apparent, it will be difficult for them to determine if it is simply a manufacture defect where the screen went bad or if it is user accidental.
I actually dropped my Fuze for the first time last night (or this morning, I dont recall). My best friends girlfriend clothelined me while I was texting and the phone went flying, back fell off and battery chucked out. Slid across the ground for a bit. A tiny dent in a corner and some nice scratches on the stock screen protector, other than that A-okay. Invisible shield helped quite a bit ^.^
(I use invis body shield and stock screen protectors, the IS is a strange texture and too grippy for a screen protector)
Click to expand...
Click to collapse
Same exact thing happened to me minus the clothesline. Landed on the corner, back and battery popped out, powered it back up and black screen of death. Didn't want to wait till tomorrow to get it replaced but oh well, I'll be even more careful than I already am with it. I just need to reflash it to the stock ROM/SPL now. Thankfully I still have my Tilt as a backup.
tvos said:
do you have insurance on the phone? if you do, then its covered otherwise it is unfortunate.. all new phones, especially ppc's I insure with my local SF insurance.. that is the rule.
tvos
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Click to collapse
I do have insurance, when they offered it at the Store I almost said yes before the rep finished explaining it. So I'll just reflash it to a stock ROM/SPL and get it replaced tomorrow.

If you guys have the fuze through AT&T then you can get warranty replacements quite easily as long as there isn't obvious physical damage suggesting user abuse, ie no crushed screens, liquid damage, etc.
Someone here might suggest that this is unethical abuse of the warranty exchange system, but I will vehemently disagree! Cell phones should absolutely be able to withstand occasional drops from pocket level to concrete, as this is a quite common occurence. Hell, my laptop was designed to be able to take a fall from a table top.
So I would suggest you call AT&T and tell them your screen just stopped working one day. Say you've done a hard reset and everything else they'll suggest you try, and they'll send you a refurb in the mail with a box to send yours back in. I would suggest reflashing the stock rom and spl before returning, though.
BTW, if I were to guess about the cause for the inoperable screen, it would be that the lcd connector came loose in the jolt from the fall. So if for some reason warranty exchange isn't an option, perhaps you could venture into the guts of your device and try firmly reseating the connector...

I'm in some serious trouble!!! My screen stopped working!!

Hey guys,
I was at work playing a mkv file in my car then I cool myself off by dripping water on me and I accidentally drip a little bit on the screen I suddenly notice my screen lowering the volume by itself and I quickly dried it off. Afterwards, I notice the screen brightest on the left side (facing up) started flickering I immediately knew there was going to be serious issues. I turned off the phone, checked the casing for any drippings and found no water drips inside the casing. I turned on the phone to find a quick pixelated screen for a quick season then booted to the HTC theme..
The phone booted to the home screen that's when the screen started to flicker similar to a computer's VGA, DVI or HDMI cable is loose in the back every pixel color on the screen starts flashing in colors. The screen turned pink then stopped working..
Here's the good news: I'm covered with tmobiles premium insurance and HTC's insurance...
Here's the bad news: I s-off, rooted and flashed a rom 12hrs ago..
Technically speaking, I'm screwed because I can't get the screen to function to revert back the changes and Idk what to do.. If you've any thoughts or ideas to help me fix this issue please I'll gladly appreciate.

There is 2 real options.
One is repair the screen all though somehow I don't think the water has caused the problem, modern mobile devices can usually withstand a small amount of water including light rain and maybe a light splash of liquid. They are all tested for this kind of thing. It sounds like something physical as I'm fairly sure it wont be the ROM to blame, so by this you should be able to claim on the insurance as its a physical defect and would of happened regardless of flashing etc. I can't be sure how successful you'll be with this though, its probably best to go to the HTC insurance for this as tmobile with blow it off as quick as possible.
The other option is not advised and is classed as insurance fraud which is highly illegal there for won't be putting it down in writing due to not wanting to upset the admins, mods and rules of the forum. But I'm sure you all know what the procedure is.
Hope this helps though bud. Good luck.

After fully inspecting the case and the phone itself.. I just realized the little drip of water could've made its way inside the phone small gap after noticing something white stuck in there..
I gotta have the idea that if the screen doesn't work then they can't see what's inside it right? lol.. I'm going to discharge the phone and let it dry then pray it works so I can revert the changes then make a claim.

Ajboricua said:
After fully inspecting the case and the phone itself.. I just realized the little drip of water could've made its way inside the phone small gap after noticing something white stuck in there..
I gotta have the idea that if the screen doesn't work then they can't see what's inside it right? lol.. I'm going to discharge the phone and let it dry then pray it works so I can revert the changes then make a claim.
Click to expand...
Click to collapse
Check your insurance policy, accidental damage might be covered. Surely they can't make all claims void if the device software has been modified. In my eyes HTC actively encourages it.

RoganTheTwat said:
There is 2 real options.
One is repair the screen all though somehow I don't think the water has caused the problem, modern mobile devices can usually withstand a small amount of water including light rain and maybe a light splash of liquid. They are all tested for this kind of thing. It sounds like something physical as I'm fairly sure it wont be the ROM to blame, so by this you should be able to claim on the insurance as its a physical defect and would of happened regardless of flashing etc. I can't be sure how successful you'll be with this though, its probably best to go to the HTC insurance for this as tmobile with blow it off as quick as possible.
The other option is not advised and is classed as insurance fraud which is highly illegal there for won't be putting it down in writing due to not wanting to upset the admins, mods and rules of the forum. But I'm sure you all know what the procedure is.
Hope this helps though bud. Good luck.
Click to expand...
Click to collapse
HTC won't blow me off despite it being rooted and having a different rom? I know tmobile would blow me off if they found out I rooted the damn thing.. Maybe idk honestly.. I could smash it to pieces and say I dropped in a 3 story building still be covered (I asked this question before purchasing the insurance haha)..

Ajboricua said:
HTC won't blow me off despite it being rooted and having a different rom? I know tmobile would blow me off if they found out I rooted the damn thing.. Maybe idk honestly.. I could smash it to pieces and say I dropped in a 3 story building still be covered (I asked this question before purchasing the insurance haha)..
Click to expand...
Click to collapse
The best option is probably let the device dry off. Reboot it in a few hours, assess the damage if any, if its fixable or fine go for that, if its beyond fixing then take it as far as you see fit mate

Try drying your phone out on a windowsill or somewhere else warm, with the back case off and the battery out for a few hours, then give the phone a try again.
If that doesnt work then I suggest following RoganTheTwat's advice! You should be ok with the root situation...

RoganTheTwat said:
The best option is probably let the device dry off. Reboot it in a few hours, assess the damage if any, if its fixable or fine go for that, if its beyond fixing then take it as far as you see fit mate
Click to expand...
Click to collapse
Thanks RoganTheTwat,
I'm definitely going to do that and if not then claim it with tmobile or HTC! I hope I get more opinions and knowledge like yours.

If nothing helps,DO NOT drive over it, and DO NOT claim accidental damage. If you do, you would commit fraud and would take minuscule amount of money from their HUGE profits, which they get by ripping off customers. So DO NOT do anything like that mate.

I would say Take battery off and the cover then try to keep the phone in a warm dry environment
very important to keep battery out and phone off since there is a sign of possible water damage.
the drying part you can keep it in a zip lock bag of rice it will help absorbing moisture and water.
or "Carefully with this one" wrap it up with cotton cloth and apply Warm air by a hair dryer( Do NOT set it on HOT ) apply it randomly don't constraint on one area and make sure you keep distant.
let me how that work Good Luck

Ajboricua said:
Thanks RoganTheTwat,
I'm definitely going to do that and if not then claim it with tmobile or HTC! I hope I get more opinions and knowledge like yours.
Click to expand...
Click to collapse
No problem mate. This is what forums are for, helping people

pour more water in it

You could remove root and go back to s-on if it let's you
Sent from my HTC Sensation Z710e using XDA App

get a bowl of uncooked rice, put the phone inside the bowl and make sure you cover it so that air won't be able to get in. leave it for a day.. also make sure that the phone is off.. you can take the battery out to be safe.. always works.. saved a lot of my friends phone, including one who dropped her cp on a toilet bowl.

tinky1 said:
If nothing helps,DO NOT drive over it, and DO NOT claim accidental damage. If you do, you would commit fraud and would take minuscule amount of money from their HUGE profits, which they get by ripping off customers. So DO NOT do anything like that mate.
Click to expand...
Click to collapse
This was accidental damage I didn't purposely pour drips of water onto my phone because I wanted to know what will happen. There's no fraud under tmobile's policy if I claim it to be accidental or anything else.. I'm paying $7mo for premium insurance.
medoo313 said:
I would say Take battery off and the cover then try to keep the phone in a warm dry environment
very important to keep battery out and phone off since there is a sign of possible water damage.
the drying part you can keep it in a zip lock bag of rice it will help absorbing moisture and water.
or "Carefully with this one" wrap it up with cotton cloth and apply Warm air by a hair dryer( Do NOT set it on HOT ) apply it randomly don't constraint on one area and make sure you keep distant.
let me how that work Good Luck
Click to expand...
Click to collapse
I put it in a rice zip-lock bag next to my computer then I'll wrap it with cotton cloth and apply warm air. I'll post results in about 7hrs.
Thanks everyone for the support

to OP. i dropped my HD2 into the bowl while it was flushing for a good 3 seconds. Didn't work for 5 days. But its still working till now (for more than a year.) i just opened up all the casings and let it dry

tinky1 said:
If nothing helps,DO NOT drive over it, and DO NOT claim accidental damage. If you do, you would commit fraud and would take minuscule amount of money from their HUGE profits, which they get by ripping off customers. So DO NOT do anything like that mate.
Click to expand...
Click to collapse
Hahahahahaaha !!!

Ajboricua said:
Thanks RoganTheTwat,
I'm definitely going to do that and if not then claim it with tmobile or HTC! I hope I get more opinions and knowledge like yours.
Click to expand...
Click to collapse
Ha! I RoganTheTwat XD
Sent from my HTC Sensation 4G using XDA Premium App

krat0s123 said:
get a bowl of uncooked rice, put the phone inside the bowl and make sure you cover it so that air won't be able to get in. leave it for a day.. also make sure that the phone is off.. you can take the battery out to be safe.. always works.. saved a lot of my friends phone, including one who dropped her cp on a toilet bowl.
Click to expand...
Click to collapse
Finally, someone with some sense...Moisture will get into that thing like its no ones business if you let it.
If the rice doesnt work, try something stronger. You can get stuff at the grocery store that is meant for drying out moist rooms. I use it to keep the bathroom dry.
Matt

mrg02d said:
Finally, someone with some sense...Moisture will get into that thing like its no ones business if you let it.
If the rice doesnt work, try something stronger. You can get stuff at the grocery store that is meant for drying out moist rooms. I use it to keep the bathroom dry.
Matt
Click to expand...
Click to collapse
Or just raid your gf's closet and jam a tampon into the MicroUSB port..

[Q] Nexus Gorilla Glass 3 question

Hi Guys,
I just have a question about the GG3. Anyone had practical experience with it on the nexus 5 screen? How's the durability & damage resistant features (i.e. day-to-day accidental bumps & knocks on the screen; (except dropping it))?
Last night, while changing i hit my kneecap directly on my nexus 5 screen & heard an audible impact sound. Any idea if the GG3 can take such a one-time direct impact by my kneecap? or will it cause any stress/strain to the glass?
Any advice/information is greatly appreciated.
Thanks!

An "audible impact sound".... =P
Anyways, I guess it depends how hard to kneed your phone although I'd say if there's no visible damage you're fine. If you're constantly kneeing your phone, on the other hand, then that might be different (obviously). "Strain/stress" to me is something that's occurring consistently over a period of time, and in this case you hit it once.
While lots of people prefer their phone as is, I'd suggest investing some money in a good quality screen protector. It would be well worth it to have that fail safe in the event you do accidentally hit the screen. But to each their own!

b.spec said:
An "audible impact sound".... =P
Anyways, I guess it depends how hard to kneed your phone although I'd say if there's no visible damage you're fine. If you're constantly kneeing your phone, on the other hand, then that might be different (obviously). "Strain/stress" to me is something that's occurring consistently over a period of time, and in this case you hit it once.
While lots of people prefer their phone as is, I'd suggest investing some money in a good quality screen protector. It would be well worth it to have that fail safe in the event you do accidentally hit the screen. But to each their own!
Click to expand...
Click to collapse
I do use a screen protector currently & my knee did not strike it very hard, just an accidental knock. So I guess that my screen is safe & that the force of this one-time knee strike isn't sufficient to cause any damage/stress to the screen if the screen is perfect now?

I'd say if it's not visibly damaged and the sensitivity is the same as before, the screen should be fine. I'm not really sure if that would damage the phone internally though. Like getting hit in the stomach with a sack of potatoes. On the outside you might not be cut or scratched, but on the inside you'd feel like death haha. Okay, maybe that's a bad analogy. But you get the point.

b.spec said:
I'd say if it's not visibly damaged and the sensitivity is the same as before, the screen should be fine. I'm not really sure if that would damage the phone internally though. Like getting hit in the stomach with a sack of potatoes. On the outside you might not be cut or scratched, but on the inside you'd feel like death haha. Okay, maybe that's a bad analogy. But you get the point.
Click to expand...
Click to collapse
Hahaha, yea. I got your point. So if it's working perfectly fine ever since, there probably isn't any damage & I should not worry that much and just use normally right?

Yup, that's what I'd do anyways. Use it normally, but maybe for the next few days pay attention to the sensitivity or the screen or any other abnormalities. A bump from your knee isn't anything to worry about in my opinion. Just avoid any flying tornado kicks to the screen.

"HTC" Letters on Back

Just recently the "T" and the "C" on my HTC M8 rubbed off. They were a thin material glued on, and it appears the glue came loose. Both the "T" and the "C" came off at the same time as I ran my thumb over them. My phone wasn't unusually hot at the time.
I'm not sure if my phone got too hot too many times and loosened the glue, or the build quality just wasn't up to standard.
The Verizon store I bought this from was unable to warranty the phone, since this didn't hinder my use of the phone at all.
I've had the phone since April, and I've taken good care of it: no scratches or dents so far. I'm disappointed that the Verizon store won't replace or repair the phone.
Anyone else have this happen to them?

That's a hidden, added feature. The logo transforms to an engraving. No extra charge...
Sent from my HTC6525LVW using Tapatalk

garywojdan81 said:
That's a hidden, added feature. The logo transforms to an engraving. No extra charge...
Click to expand...
Click to collapse
I laughed way too hard at that.
I probably wouldn't mind feeling the engraving on the back if it had always been that way, but the sudden change is bothersome.

had this happen to my friend and just laughed at him. For me after reading this thread i tore them off and actually liked it haha

MotoTurbo said:
had this happen to my friend and just laughed at him. For me after reading this thread i tore them off and actually liked it haha
Click to expand...
Click to collapse
If you're not joking, how'd you manage to get them off? I can't seem to get the "H" off to make it even.

hairdryer and needle; only tools i had available at the time. the hairdryer heats up enough to loosen adhesive but not to hot to damage anything.

Yup, my "C" fell off. No idea where it went. Bummer. I want to replace the entire back housing (I have a few small knicks and a very tiny dent), but it will probably just end up happening again.
EDIT: I used a hairdryer to take off the "H" and the "T" to make it more uniform. It does look a bit better since they are all removed now, but I like it better before. Adhering the "H" and the "T" wouldn't be a big deal because I still have them, but I have no idea where the "C" went to. I hope it doesn't hurt resale value when I try to sell it for the M9 next year.

Happened to me about a month ago. Definitely think it was hear related as it was the hottest time of the year. I used a black sharpie to color in where the letters use to be. You can't even really tell the difference.

termleech said:
Happened to me about a month ago. Definitely think it was hear related as it was the hottest time of the year. I used a black sharpie to color in where the letters use to be. You can't even really tell the difference.
Click to expand...
Click to collapse
Care to take a picture? Id like to see that. Thanks!

You can always call HTC. I know they replaced / repaired phones for the camera film issue and your still in the 6 month window for a free screen replacement. They might use that screen replacement warrenty to replace your letters instead. It's worth the call if it's bugging you enough. I got scratch on my screen that's bugging me that I'm going to try and use that warrenty on. Along with fixing the camera lenses. Had to scrape off the film and now it just looks nasty.

Frankie1588 said:
Care to take a picture? Id like to see that. Thanks!
Click to expand...
Click to collapse
I should have a g2 here tomorrow I'll take a picture. Sending the m8 in for a screen repair.

I think it's awesome, when it happens to me I'm going to take advantage. Like those people with Toyotas that change it up to say Toy, or the Tacoma that they change to Taco.....
Sent from my HTC6525LVW using XDA Free mobile app

Don't go to the store.
Call - 1800-922-0204 - press 0, then 0 again - this brings you tova rep. And I don't see an issue getting refurb, worth a try anyway.

[Q] Water damage to Z3. Been drying it, but screen still flickers. Dry it more?

Hi everybody,
Please read the first 2 paras for my story. My question is in the 3rd para. \
So 3 days back i went for a freshwater swim with my friends in a river and I took my phone out to take pictures coz its waterproof. But unfortunately I ran into some issues. First, it started registering touches underwater and that annoyed me. So I merely locked the phone and used the camera button to shoot. I shot a couple of pics underwater and when i was about to shoot the third above water, the screen got unresponsive/
It did not register any touches from my fingers even after i've completely dried it out. I rebooted it (via hard reset buttons) but did not help so i switched it off and kept. I came back and switched it on but it didnt even turn the screen on. So i dipped it in a rice bag.
The good news is, after two days in the rice bag, the fogginess within the camera lens is gone. So i believe its progressing. However, when i turn the phone on, it comes to the lockscreen and starts flickering big time, and the whole display goes black (but backlight stays on). Then i lock the device and unlock it a few times and the screen turns on again, flickering heavily.
I put it back to dry but, i am wondering if anyone knows what kind of hardware damage this is. Is this simply something i can dry off? Or should I take it to a service center (i have no warranty so I will have to pay)?
Are the touches not being recorded because of water interference? Or is something physically damaged?
Thank you very much for reading and attempting to answer.

It is hardware issue, should have tested the water proof ness when you got the z3. There's no way you can fix this. If you're able to somehow argue youf way through to point out that it is defected when you got it then it should be covered by sony... Anyway good luck buddy.

LitoNi said:
It is hardware issue, should have tested the water proof ness when you got the z3. There's no way you can fix this. If you're able to somehow argue youf way through to point out that it is defected when you got it then it should be covered by sony... Anyway good luck buddy.
Click to expand...
Click to collapse
Thank you very much for your response. I will try to do that! The thing is i did test it. The pressure test. And then i submerged it in a bowl of water too.. Nothing happened. But that was about 3 weeks prior to this incident. Anyway thanks again.

thedisturbedone said:
Thank you very much for your response. I will try to do that! The thing is i did test it. The pressure test. And then i submerged it in a bowl of water too.. Nothing happened. But that was about 3 weeks prior to this incident. Anyway thanks again.
Click to expand...
Click to collapse
did you some how within that 3 weeks bent the phone or caused the CPU to heat up badly to the point it melted the glue?
on mine i just noticed there is a slight bump (back glass) on the power button side, not sure was it there a week ago when i got it, but definitely keeping an eye on it.
hope everything works out for you bud.

LitoNi said:
did you some how within that 3 weeks bent the phone or caused the CPU to heat up badly to the point it melted the glue?
on mine i just noticed there is a slight bump (back glass) on the power button side, not sure was it there a week ago when i got it, but definitely keeping an eye on it.
hope everything works out for you bud.
Click to expand...
Click to collapse
Heat up badly.. hmm yes at one point when i was taking photos out in direct sunlight. It heated up and switched off the camera. Oh im sorry to hear that man. Make sure you get a case or something before you dip it in water. I just recalled that the last time i immersed it in water, i had the case on. Maybe that's why I didn't get any water damage.