Problem syncing with HTC Desktop Cradle - Touch Pro, Fuze General

Hi,
Just bought the official cradle from HTC, plugged it into my PC, but it generally won't sync at all, or when it does it loses the connection again after a few minutes.
Most of the time, once connected, activesync will do nothing at all for about a minute, and then comes up with a dialog saying unable to connect
Also, the light around the touch sensitive button still illuminates to show that it's charging. So there's definitely a connection.
Any clues?

^bump
Can anyone help? I've added a bit more info which might help to diagnose.

I also got the original HTC desktop cradle and it works like a charm for me.
But what you could try is
Start -> Settings -> Tab Connections -> USB to PC and uncheck "Enable advanced network functionality".
This normally solves USB connection problems.
HTH

You're a genius! I could kiss you! XD

DeepThought said:
I also got the original HTC desktop cradle and it works like a charm for me.
But what you could try is
Start -> Settings -> Tab Connections -> USB to PC and uncheck "Enable advanced network functionality".
This normally solves USB connection problems.
HTH
Click to expand...
Click to collapse
Hi DeepThought, have you got an answer for "Windows Mobile Device Center" sync with HTC Pro? I have got vista x64 and it won't sync with MS Outlook

GaZ said:
You're a genius! I could kiss you! XD
Click to expand...
Click to collapse
I'm glad I could help, but please leave it at a hug!
(except if you are the new bond girl )
Cyber-mate said:
Hi DeepThought, have you got an answer for "Windows Mobile Device Center" sync with HTC Pro? I have got vista x64 and it won't sync with MS Outlook
Click to expand...
Click to collapse
Hi!
It just doesn't want to sync with outlook or it does not want to connect at all? If it doesn't want to connect at all: have you tried changing the setting above?

DeepThought said:
I'm glad I could help, but please leave it at a hug!
(except if you are the new bond girl )
Hi!
It just doesn't want to sync with outlook or it does not want to connect at all? If it doesn't want to connect at all: have you tried changing the setting above?
Click to expand...
Click to collapse
It connects & I could explore except that when I select device setup or sync, there when it triggers the error!

Cyber-mate said:
It connects & I could explore except that when I select device setup or sync, there when it triggers the error!
Click to expand...
Click to collapse
You could try to delete the WMDC Partnership when your TP is not connected and than reconnecting your phone. It should as you for a new partnership then and also give you the possibility so sync it with outlook.

Related

Windows Mobile Device center (Vista) and Sync problem

Hello! It seems I have the first question with my XDA Exec…
It connects to the PC without problem and I can see it on Windows Explorer (Windows Vista). But synchronization (through Windows Mobile Center)… only completes on the first connection.
If I disconnect from the PC and connect again, most of the times the “Sync” begins but never ends. In these cases, the only solution has been to erase definitions (both on the PC as on the PDA); if so… the next time I connect it does not have the problem, but of course I have to define again what I want to synchronize.
Forgive me if there is already some forum on this issue, I looked for before placing but I did not find.
Some solution? Many thanks and regards from Portugal.
am also having the same problem .. any aid please ?
Same problem here too - device connects, charges, shows in explorer but when WMDC tries to connect the device continues to charge but drops out of explorer.
If I find a solution I'll report back here, meanwhile can anybody save me the heartache?
-sf
Vista Sync Problem
Which version of WMDC are you using?
I am using 6.1.6965 and having no problems. Alternatively, go to the network icon in your task bar after connecting your PPC thru USB and repair connection. This should resolve the problem
I had a similar problem, I reverted to 6.0.6783. Although come to think of it I think this was particular to an app I use, that refused to sync using the later version of WMDC.
Might be worth a try though.
Has anyone applied SP1 yet? What version of WMDC do you end up with?
I seem to remember unticking (and maybe reticking) the "Enable advanced network functionality" on the "USB to PC" applet on "System" tab of Settings.
Can't remember if that's what fixed it.
hey guys, the main problem if ur using an antivirus/internet security or firewall it will be blocked!!
u need to configure ur antivirus/internet security or firewall to allow and solve the sync problems
haardman said:
I seem to remember unticking (and maybe reticking) the "Enable advanced network functionality" on the "USB to PC" applet on "System" tab of Settings.
Can't remember if that's what fixed it.
Click to expand...
Click to collapse
This fixed it for me too, which is interesting given that the general advice is to *enable* it if there are problems syncing. This is definitely what fixed it for me - the device now always syncs on my recently reforatted XP machine whereas previously it was intermittent (which is odd because I'd never experienced problems before, but hey, it's fixed so I don't care any more)
-sf
--------------------------------------------------------------------------------
hey guys, the main problem if ur using an antivirus/internet security or firewall it will be blocked!!
u need to configure ur antivirus/internet security or firewall to allow and solve the sync problems
--------------------------------------------------------------------------------
ditto.... that solved it
Managed to solve the Problem
Hey there guys,
I seemed to be having the same problem anj just solved it...
1 Remove the Enable advanced network functionalty check from the USB to PC connection settings "Start > Settings > Connections > USB to PC".
2 Make sure that the Mobile Device is connected via USB to the PC.
3 Install Windows Mobile Device Center 6.1 (either 32bit or 64bit, I installed 64bit)
4 Open Control Panel on the PC and run Windows Mobile Device Center 6.1
5 At the bottom of the application you will see Mobile Device Settings, and within that you will see Connection Settings. Open the Connection Settings
6 Make sure that the second check box named Allow connections to one of the following is checked, and that the Drop Down below is changed to COM 1 (or which ever COM Port your Mobile Device is connected to via your USB cable) and save the changes
7 Disconnect the Mobile Device and Reconnect and hopefully it will work for you.
I realise that this solution might not work for some, but it did work for me, and hopefully it will work for others.
-----------------------------------------------------
Desktop
Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.4GHz
8gb RAM
Windows Vista Ultimate 64bit
Mobile
Keiser HTC TyTn II
Windows Mobile 6.1
haardman said:
I seem to remember unticking (and maybe reticking) the "Enable advanced network functionality" on the "USB to PC" applet on "System" tab of Settings.
Can't remember if that's what fixed it.
Click to expand...
Click to collapse
Thanks, this worked for me too, unchecked enable advanced network functionality... who woulda thought something advanced would be bad...
problems to Sync with Vista
Hi I followed the instructions but my htc didn't sync, it happens noting, no error, nothing, This happens after apdate my room with Golden Globe Manila2D - 21198/build 21198 Fast and Stable., it works great but sync is dead
osber2003 said:
Hi I followed the instructions but my htc didn't sync, it happens noting, no error, nothing, This happens after apdate my room with Golden Globe Manila2D - 21198/build 21198 Fast and Stable., it works great but sync is dead
Click to expand...
Click to collapse
Wrong forum mate
I understand that you do not own an HTC Universal (Universal not means all HTC devices!, it´s a model. One of the best by the way)
Sync Problem
1 Remove the Enable advanced network functionalty check from the USB to
PC connection settings "Start > Settings > Connections > USB to PC".
2 Make sure that the Mobile Device is connected via USB to the PC.
3 Install Windows Mobile Device Center 6.1 (either 32bit or 64bit, I installed
64bit)
4 Open Control Panel on the PC and run Windows Mobile Device Center 6.1
5 At the bottom of the application you will see Mobile Device Settings, and
within that you will see Connection Settings. Open the Connection Settings
6 Make sure that the second check box named Allow connections to one of
the following is checked, and that the Drop Down below is changed to COM
1 (or which ever COM Port your Mobile Device is connected to via your USB
cable) and save the changes
7 Disconnect the Mobile Device and Reconnect and hopefully it will work for
you.
I already done all the instruction, disable the firewall and antivirus, i also go to device manager too to update the driver/device, but still couldn't connect. Anyone can help me please.
using prophet wm5 upgrade wm6
vista home basic machine
f
haardman said:
I had a similar problem, I reverted to 6.0.6783. Although come to think of it I think this was particular to an app I use, that refused to sync using the later version of WMDC.
Might be worth a try though.
Has anyone applied SP1 yet? What version of WMDC do you end up with?
Click to expand...
Click to collapse
Hi yes i've applied SP1 and my current WMDC is version 6.1.6965 working without any problem......
Cheers
Rajiv
Sync with vista solved!!
Already solved my problem. Stupid me .
popshah said:
Already solved my problem. Stupid me .
Click to expand...
Click to collapse
Ohh Great news.... well enjoy than....
popshah said:
Already solved my problem. Stupid me .
Click to expand...
Click to collapse
How did you resolved the issue???? I have an Iolite which does not synch (connects only as a guest), keep getting the message "there is a problem with your connection........"
any help will be appreciated
Even this is a legacy thread there are some people out there (including me) still using Windows Mobile devices (but also using WP7 ...).
Had exactly the same problem and in my case just using another USB cable did it! It seems that WM devices are a bit "fragile" when using a not 100% perfect USB cable

activesync and wm6

I have just flashed my wizard with a TNT wm6 and now I can't get activesync to regonize my device. I am using activesync 4.5. I uninstalled activesync and relaoded it. I have rebooted both my wizard and my laptop. I have checked the coms and let activesync look for my wizard and it tells me that my device has npot been detected. My wizard is showing the plugged in icon and is taking a charge from my laptop but its not allowing me to share info. is there anything I am missing....?
thanks!
I got the same problem! Cant sync with 2nd PC after upgrade to TNT5.0. I reinstalled Active Sync but it wont work. Now I only can sync with the PC which used to flash ROM. Is there any bar in OS that just allow sync to 1 computer?
Nopes !!!
There's no bar of any sort in any OS as not establish connectivity through Activesync.Which Windows are you using,Active Sync will only work on WinXP and not on WinVista.
1.Disable any Firewall or Anti virus program,check connectivity now.
2.disconnect phone from usb cable,delete partneship from pc and phone.
3.Uninstall Activesync,reboot pc.
4.Get phone into bootloaders mode (multicolor screen),Hook up the phone with pc via usb cable,check if usb appears at the bottom of the bootloaders in the phone,if it's there than,it's establishing connection with phone,if not then,there's a problem either in anyone one of these :-
a) USB cable , b) mini usb port of the phone c) Usb port of the PC.
Dig out the problem and rectify accordingly
Cheers !
Yep... All checked!
Before upgrade, normally I've using all 2 PC (and some others PC) to sync with. I upgraded on PC1, is OK. Plug in PC2, it still recornized, connecting but couldnt connected. Batt charging normal. I've deleted all partnership., reinstall ActiveSync, disable Kapersky AV... but still get error. Oh my God, do I have to reinstall Windows??? It's too tired and take long time....
DiCham said:
Yep... All checked!
Before upgrade, normally I've using all 2 PC (and some others PC) to sync with. I upgraded on PC1, is OK. Plug in PC2, it still recornized, connecting but couldnt connected. Batt charging normal. I've deleted all partnership., reinstall ActiveSync, disable Kapersky AV... but still get error. Oh my God, do I have to reinstall Windows??? It's too tired and take long time....
Click to expand...
Click to collapse
DiCham, have you had any development on this or has anyone else had this problem? I downloaded the same verison from Nov07 and have not been able to connect since.
when it set to advanced networking it should give up a network device
in the network connections folder
rightclick this network device and choose properties and in there
uncheck the kaspersky protocol (not uninstall)
you can also try to uncheck the advanced network setting on the wizard
japsfinest said:
DiCham, have you had any development on this or has anyone else had this problem? I downloaded the same verison from Nov07 and have not been able to connect since.
Click to expand...
Click to collapse
Sadly, I have no development upto now because I have no time to reinstall Windows in 2nd PC! I hope it will help... thinking about USB driver/controller reinstall first, it will take less time than whole WindowsXP...
japsfinest: do follow da_jojo, it worked!
da_jojo: thanks very much! It work but unfortunately, i'm right on reinstalling Windows! hehehe....

HTC Touch Pro - Active Sync with Vista via Bluetooth

I love the phone but I cannot believe that its so hard to sync with Vista via Bluetooth. It has the latest mobile software and vista is the new OS, how can they **** things up so badly?
I know there are some issues with the Sony Vaio Bluetooth stack. Its super confusing and the Bluetooth settings are hard to find.
Is it actually possible to Sync with Bluetooth to vista from WM6? Has anyone got this working?
Thanks, even a yes or no would be great here, so that I know if I'm wasting my time.
Ben
I did. After connecting my TP to the PC via bloetooth, i synced them, but using the phone's ActivSync, and not the Windows Mobile Device Center.
You need to go to your phone and instruct a "bluetooth activesynce".
It worked fine for me and my Vista SP1, using a dead-cheapo USB-bluetooth adapter.
Got it working too. Paired the 2 devices and entered passcode. Then started AS on the phone and selected Connect using BT and off it went. No problems what so ever.
Its good to hear that it works for people.
I think its an issue with the Sony Bluetooth stack. I can pair the devices but the device doesn't show that the laptop has activesync, just wireless stereo. I think I might hate Sony more than Microsoft, Mac next time for sure, so so sick of Vista and spending a week online working things out.
Its a long shot, but I don't suppose anyone has it working on a Sony Laptop with Vista?
Thanks for the replies and listening to me moan.
Indeed, having the same problem with Toshiba Bluetooth Stack. No Activesync profile when searching for available profiles. Is the any solution on how to add the "Activesync profile"?
my phone found the desktop with bluetooth and i checked activesync and on the phone i hit connect bluetooth it works fine but i hit sync and nothing happens?
remmyhi said:
Indeed, having the same problem with Toshiba Bluetooth Stack. No Activesync profile when searching for available profiles. Is the any solution on how to add the "Activesync profile"?
Click to expand...
Click to collapse
Did you try this https://forums.microsoft.com/WindowsMobile/ShowPost.aspx?PostID=2382825&SiteID=65
I had the same problem with my VAIO TZ and my Tytn II, didn't try with the TP yet.
Apart from replacing the drivers, I seem to remember there was a trick related to changing the COM Port or something (the default port was incompatible with Activesync) but I'm afraid I don't remember. I'll give it a go when I have time to connect both, but it may not happen until I getmy new laptop.
EDIT: forget the above, that's the trick I half remembered (and used): http://forum.xda-developers.com/showthread.php?t=397419
i have the same problem with Toshiba laptop..i have tried everything
remmyhi said:
Indeed, having the same problem with Toshiba Bluetooth Stack. No Activesync profile when searching for available profiles. Is the any solution on how to add the "Activesync profile"?
Click to expand...
Click to collapse
If this is the case, try adding comm port for both your laptop and tp. Outgoing for TP and incoming for laptop. Then you need to set Windows Mobile Center to connect via COM?? (?? is the number you've chosen)
ActiveSync connection (via bluetooth) is actually a comm port connection.
lbhocky19 said:
my phone found the desktop with bluetooth and i checked activesync and on the phone i hit connect bluetooth it works fine but i hit sync and nothing happens?
Click to expand...
Click to collapse
Try removing the pairing and rebond.
It also works fine for me with Vista (non-SP1), newest version of Mobile Center, and a Bluetooth dongle with Microsoft stack.
This worked for me
I used many websites, a lot with very similar advice, but none specific to the HTC touch Diamond conundrum.
However, this is a very useful step by step guide:
http://www.inspectmygadget.com/2007/05/31/how-to-connect-your-wm5-device-to-wmdc-via-bluetooth/, which although provides advice for WM 5, is still the same principle.
The advice below is device specific
I use:
HTC Touch Diamond (with WM 6.1)
WMDC 6.1
Bluesoleil V6 Bluetooth Dongle
Although I had found the above advice on previous websites, and it had not worked I remained persistent.
I was able to find 'Activesync' as a service when, on my PC, changed the WMDC connection settings to COM 3.
However every time I tried to 'connect via BT' on my device, it said 'no partnership existed......'.
I therefore established some more com ports on my computer (in addition to COM 3, COM 4, COM 5 which I had taken authorisation off of):
COM 6
COM 7. Both without authorisation.
I then used the trial and error method to find which com port would broadcast 'activesync' to my device. It was still COM 3.
However, on trying 'activesync via BT'on my device this time, it began to connect!!!
I am not sure whether opening up the extra ports (COM 6 and COM 7) or whether my computer/device decided it was now the time to play ball since it realised I was about to take a cricket bat to it worked but it now syncs fantastically.
NB: There was no need to reinstall any software or windows operating system (as some other posts on other websites have suggested)
I still cannot get this to work. I couldn't on my Sprint Touch and now I can't on my Touch Pro.
I have Vista Home Premium SP1 with WMDC 6.1
Computer was formatted to factory settings today. Touch Pro is new as of yesterday.
I paired the phone to the computer and the computer to the phone. ActiveSync was a profile available for the computer and I made sure it was ticked.
I plugged in the phone via USB and set up the partnership. All is good there.
When I open ActiveSync on the phone and click "connect via bluetooth" it tells me it cannot open the port.
This is the exact same problem I had with my Touch. The computer is newly formatted and isn't communicating with any other bluetooth device at all. How can the port not be available? I've tried the regedit. Tried making incoming ports on the computer. No avail. However, I cannot make new outgoing ports on the phone. The tab is there but no option to do so.
Any help?
Thanks in advance
EZ Solution
I just found an easy solution for u guys who using Toshiba Bluetooth Stack ...
U guys no need to remove anything ...
All u need to do is verify the COM port of ur bluetooth ...
1. Go to the “Bluetooth Local COM” Applet in your Control Panel
2.Open “Bluetooth Local COM” applet where you will see a list of Ports
3. The Corerct port you need to use is
“COM7 Toshiba BT Port (COM7) LocalCOM-Server[SerialPort(TOSHIBA LocalCOM)]
and not “COM6 Toshiba BT Port (COM6) LocalCOM-Client”
From this guy here ... << http://thinkabdul.com/2006/10/12/tu...c-via-bluetooth-with-toshiba-bluetooth-stack/ >> TQ sir ...
Then ... u guys need to use ur REGEDIT to find this ...
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows CE Services
Notice there is SerialPort ?? yes ... JUST CHANGE THE string 'Bluetooth' to COM7 ...
After this just pair ur wat ever PDA u've got & thats it ... u got the ACTIVESYNC in the advance option of the services available ...
Hope u guys enjoy !!!
P/S :- BTW i just bought my HTC TP 2 weeks ago ...
woks perfectly!!!
many thanks.

stop sync of time when connecting usb to pc

Hi!
Please, how can I stop sync of time when connecting Polaris with usb to pc?
(There must be a setting somewhere in Windows Mobilem?)
Thanks
simpan said:
Hi!
Please, how can I stop sync of time when connecting Polaris with usb to pc?
(There must be a setting somewhere in Windows Mobilem?)
Thanks
Click to expand...
Click to collapse
In XP, there is an option in Active Sync, under Tools > Options > Settings.
In Vista, No Idea.
Ta
Dave
Excellent - thank you Dave!

ActiveSync via BT on Vista with 2125?

Has anyone been able to get ActiveSync to work over Bluetooth in Vista with a 2125? Which English ROM will I have the best of luck with as my USB Bluetooth on my desktop computer running vista ultimate x86 keeps telling me that my phone doesnt support activesync over bluetooth.
Also where can I get the Stock Cingular ROM for my 2125?
Can anyone point to to a guide on how to set it up?
any ideas?
many thanks,
SG
No one has because you dont need Active Sync in Vista, Vista comes preloaded with Windows Mobile Device Centre
Sorry I meant to say "Windows Mobile Device Centre"
I cant tell if it is becuase of my USB BT Dongle or my 2125. When I try to esablish a BT ActiveSync connection from my 2125 it says there is no partnership setup with a computer that supports activesync. yet I believe my BT Dongle does.
Any ideas?
SomeGuy2008 said:
Sorry I meant to say "Windows Mobile Device Centre"
I cant tell if it is becuase of my USB BT Dongle or my 2125. When I try to esablish a BT ActiveSync connection from my 2125 it says there is no partnership setup with a computer that supports activesync. yet I believe my BT Dongle does.
Any ideas?
Click to expand...
Click to collapse
Have you done a wired sync with that computer before? If not, you should do it. I've read that in the past. It fixed a sync problem with one of my phones, however, I've done it w/o too and it works. Have you created a BT Partnership between your computer and your phone? When you create the partnership, click on Advanced, re-confirm the PC name, then on the Services Window, checkmark Active sync. Then open active sync on phone, and click on right menu and chose Connect via BT. It should work. Good Luck!
EDIT: The partnership has to be created from the phone, not from the PC. If created from the PC, as far as my experience, it'll create a Modem Dialup connection partnership that will allow the PC to connect to the internet via BT using Wap connection on your phone. If you do want to create that too, use *99# as the dialup phone number. Leave blank the User name and PW.
Thanks for the reply.
When I try to setup a partnership from the phone I see my computer but I only see 3 service. Stereo somthing, handsfree, and something else but none of which are active sync. Yet when I look on my computer I see that activesync is in the list and selected.
I have a IOGear BT211 (Broadcom 2045) USB Dongle running in Vista Ultimate SP1.
Could it be my BT211 Driver? I have the latest version 5.1.x
Thanks,
Well the new phone I bought has all the drivers for Vista on CD. But its installed on my son's Laptop and he don't let daddy get nearby his toys LOL so, I really couldn't help more. I do know active sync works over BT with Vista. So I guess you'll have to keep trying. Do you have any instalation CD for your phone? From what I remember, if you don't have the "Outlook" that comes with the phone instalation, you might not be able to. I remember it didn't work untill we installed the one on the phone CD. All though, his Laptop had MS Office already installed. So... take a look around that.
My Bad. I had the wrong Window drivers installed for my BT on my desktop. LOL. Who would have though that the Windows XP drivers wouldnt work under Vista? lol
Thanks for the help.
GD
activesync (Windows Mobile Device Center) via bluetooth on Vista
I went through a similarly difficult experience with a Lenovo laptop. I blogged about it here:
http://mitchwyle.blogspot.com/2008/11/activesync-via-bluetooth.html

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