activesync and wm6 - 8125, K-JAM, P4300, MDA Vario ROM Development

I have just flashed my wizard with a TNT wm6 and now I can't get activesync to regonize my device. I am using activesync 4.5. I uninstalled activesync and relaoded it. I have rebooted both my wizard and my laptop. I have checked the coms and let activesync look for my wizard and it tells me that my device has npot been detected. My wizard is showing the plugged in icon and is taking a charge from my laptop but its not allowing me to share info. is there anything I am missing....?
thanks!

I got the same problem! Cant sync with 2nd PC after upgrade to TNT5.0. I reinstalled Active Sync but it wont work. Now I only can sync with the PC which used to flash ROM. Is there any bar in OS that just allow sync to 1 computer?

Nopes !!!
There's no bar of any sort in any OS as not establish connectivity through Activesync.Which Windows are you using,Active Sync will only work on WinXP and not on WinVista.
1.Disable any Firewall or Anti virus program,check connectivity now.
2.disconnect phone from usb cable,delete partneship from pc and phone.
3.Uninstall Activesync,reboot pc.
4.Get phone into bootloaders mode (multicolor screen),Hook up the phone with pc via usb cable,check if usb appears at the bottom of the bootloaders in the phone,if it's there than,it's establishing connection with phone,if not then,there's a problem either in anyone one of these :-
a) USB cable , b) mini usb port of the phone c) Usb port of the PC.
Dig out the problem and rectify accordingly
Cheers !

Yep... All checked!
Before upgrade, normally I've using all 2 PC (and some others PC) to sync with. I upgraded on PC1, is OK. Plug in PC2, it still recornized, connecting but couldnt connected. Batt charging normal. I've deleted all partnership., reinstall ActiveSync, disable Kapersky AV... but still get error. Oh my God, do I have to reinstall Windows??? It's too tired and take long time....

DiCham said:
Yep... All checked!
Before upgrade, normally I've using all 2 PC (and some others PC) to sync with. I upgraded on PC1, is OK. Plug in PC2, it still recornized, connecting but couldnt connected. Batt charging normal. I've deleted all partnership., reinstall ActiveSync, disable Kapersky AV... but still get error. Oh my God, do I have to reinstall Windows??? It's too tired and take long time....
Click to expand...
Click to collapse
DiCham, have you had any development on this or has anyone else had this problem? I downloaded the same verison from Nov07 and have not been able to connect since.

when it set to advanced networking it should give up a network device
in the network connections folder
rightclick this network device and choose properties and in there
uncheck the kaspersky protocol (not uninstall)
you can also try to uncheck the advanced network setting on the wizard

japsfinest said:
DiCham, have you had any development on this or has anyone else had this problem? I downloaded the same verison from Nov07 and have not been able to connect since.
Click to expand...
Click to collapse
Sadly, I have no development upto now because I have no time to reinstall Windows in 2nd PC! I hope it will help... thinking about USB driver/controller reinstall first, it will take less time than whole WindowsXP...
japsfinest: do follow da_jojo, it worked!
da_jojo: thanks very much! It work but unfortunately, i'm right on reinstalling Windows! hehehe....

Related

Possible Stupid Question. Lost USB connectivity.

Hi folks.
My Tornado (imate sp5) was flashed from factory WM5 to WM6 with VJ Grace 3.3, it worked just fine. One day I lost conenctivity via activesync over the usb cable. BT activesync still works fine. I had not done anything to the connecter port other than using USB cable to activesync occasionally, and to use the wall charger.
After 2 months of going like this, I decided to upgrade to a newer Nitrogen ROM, and I enter the bootloader mode by pressig the camera button and plugging in the usb cable. The three color screen comes just fine.
Now, when I attach the USB cable, I do not see the small writing "USB" at the lower left hand corner.
Also I cannot connect it with Terraterm pro or the RUU utility, says phone is not connected via the USB.
But my usb cable still charges the phone when connected to the PC, even though activesync doesnt do anything.
Is there anything I can do?
Can it be a hardware error? Or a registry change I might have done using smarttweaks (enable/disable charging over usb-- I dont remember). If so can it be restored or undone?
I tried hard resets (clear storage and leftsoftkey/rightsoftkey/powerbutton combinations), but still it doesnt recognise activesync.
My other windows mobile devices get connected to same pc activesync with no problem, using the same data cable. Heck I even repaired by reflashing a friend's Wizard using the same pc and cable last week.
Is it possible that my tornado's usb connector port might have gone poof (it still charges the phone), and is there any remedy to that?
Thanks for reading, and please help..
Regards,
Steve
I've got the same problem. I can't connect via AS:/
I had a similar problem once in a while when I upgraded my phone to WM6; it seemed almost random. One day, the phone wouldn't switch out of Vibrate mode, and ActiveSync wouldn't synch with the phone. The first time it happened, I had VJGrace's 3.3, and 3.4 had just come out, so I went ahead and flashed it. I didn't format binfs or anything (which, in my experience isn't necessary for a functioning OS flash, just a clean one) but it flashed a fresh WM6 on, and the problem went away.
Then, a couple weeks later, I had the same problem again. It was right around the time that VJ's 3.7 came out, so I flashed that (again without format binfs) and it fixed the problem again.
Then, a couple weeks later, I had the same problem yet again. This time, Nitro's Platinum Edition had just come out, so I flashed it. Haven't had the problem again.
Interesting note - since I got my Tornado, my first Smartphone, I have only ever done the format binfs once - the first time I flashed WM6. Haven't done it since. It's my opinion that format binfs gives you a CLEAN install of WinMobile, but is not strictly necessary.
So, to summarize: try direct-flashing a new WM6 install. Just plug in the USB cable - ignore ActiveSync when it fails to synchronize - and run the updater program. It'll take care of the rest, even if AS doesn't synch.
djsleepwalker:
If you lost USB connectivity, how did you flash your phone?
Should I read between the lines that the bootloader connected properly and that it was a WM6 driver problem?
Exitao said:
djsleepwalker:
If you lost USB connectivity, how did you flash your phone?
Should I read between the lines that the bootloader connected properly and that it was a WM6 driver problem?
Click to expand...
Click to collapse
To be totally honest, I'm not 100% certain. See, ActiveSync wouldn't SYNCH with the phone, but I could still "Explore" the phone. WM6 was active and working, and charged via USB cable, it just wouldn't synch.
So, after I connected the USB cable and ActiveSync popped up a message that said it couldn't synchronize with the phone, I just started up the ROMUpdateUtility program. It rebooted the phone into the bootloader for me.
I honestly never tried to start it back up in bootloader mode. The only reason I decided to just flash a new ROM was because I had already downloaded the ROM, but where I was at the time, I had no internet access (and therefore couldn't remember the steps before flashing the new ROM.) A friend of mine who has a Wizard (and who, I think, might be a member of this forum) suggested that I didn't *have* to format binfs to put an updated ROM on the phone, so I said screw it. I needed it out of Vibrate mode (my phone is my second alarm - my second line of defense against oversleeping) so I flashed the new ROM.
ninja edit: If ccpraveen is getting *nothing* when he connects the USB, then my suggestion probably won't help. But if Windows recognizes something being connected, and he can *explore* the phone, but ActiveSync just won't synchronize, then he's probably having the same problem I was. I can't tell for sure from reading his post.
Sweet...
Thanks for the comments, its all dejavu again
Djsleepwalker's comments did make me wonder, hey this is exactly my problem, except that mine doesnt connect in any manner.
Lots of similarities, problems started with VJ 3.3, on and off for a while with USB, then totally lost connection.
I am not concerned with formatting BINFS now, I somehow want to get the phone recognized.
Exitao has actually asked a VERY VALID query. It is indeed impossible to flash a phone without any USB connectivity (unless via an SD image or something). Djsleepwalker's issue was minimal, only that the PC was not showing up the activesync as connected, but indeed there WAS a connection, he could explore the phone from the pc etc, and I bet if he did go into the 3 color screen, he would have seen the "USB" on the left lower portion.
So, mine is just that. No connectivity. Nada. PC just sits dumb. Phone just gets charged, and finally into the fully charged green LED. Thats it.
Could there be something in VJ's ROM that is doing this?
I wonder, because a Wizard I once tried to repair would not let me flash upgrade either. I had to go back to a basic BUTTON ROM to get the upgrades running properly again. But there atleast I had connectivity then.
After I read DJ's comments, I tried running the RUU straight, without getting into the bootloader (for a change). Again its the same error 260. Here is a screenshot.
Anybody?
Regards
Steve
It seems, from the description, that the activesync profile became corrupt.
Deleting any device profiles from Activesync and connecting the phone as a new device might also solve the problem. However, it might be active synch on the phone that is the problem...
Anyone unsure how serious their problem is should just turn off the USB connect in activesync, start the phone into boot loader and do an "info 2" with terraterm pro.
If terraterm discovers the device, the USB is not the problem. It's activesynch.
Terraterm pro would not connect either.
I started the phone into bootloader by plugging in the usb while keeping the camera button pressed. Started the terraterm pro, selected Serial > USB, clicked Ok, Terraterm says ERROR, Cannot Open.
One minor thing, what do ppl normally see in their bootscreens? I see these lines, Tornado IPL 2.00 Tornado SPL 2.00.0000 and another line Tornado IU.
I dont remember seeing this third line saying Tornado IU before. Is it normal? It is in the middle zone( green coloured zone).
I believe my usb connector port might have a physical error. What else it could be. PC just will not detect ANY sort of USB connection.
Thanks again Exitao, I am stumped.
Regards
Steve
Have you tried any other USB ports on your computer? I know it's a longshot, but on my desktop PC one of the onboard USB ports just doesn't function at all. The other three do.
ninja edit: Maybe try it on another computer, too?
I tried on all four USB ports of my laptop, as well as on another Desktop PC I have.
Even without activesync installed, plugging in this should bring out a DING, saying something has been connected to the PC USB. (and asking for drivers, if Activesync was not installed. Here nothing happens, no DING). Remember, the same USB port is being used to sync my Wizard, Blackjack 2 and my old Himalaya even now.
Another possible reason, I was using a dumb chinese charger for charging the phone, after I lost the original one. Could that might have fried the usb pins?
ccpraveen said:
I tried on all four USB ports of my laptop, as well as on another Desktop PC I have.
Even without activesync installed, plugging in this should bring out a DING, saying something has been connected to the PC USB. (and asking for drivers, if Activesync was not installed. Here nothing happens, no DING). Remember, the same USB port is being used to sync my Wizard, Blackjack 2 and my old Himalaya even now.
Another possible reason, I was using a dumb chinese charger for charging the phone, after I lost the original one. Could that might have fried the usb pins?
Click to expand...
Click to collapse
Please excuse me if I'm stating the obvious, or if I'm a bit off, as I don't haven't used my Tornado in a bit (upgraded to Touch Cruise), but in the last ROM I used, NitroGen's latest WM6 version, there was an option in settings to disable usb connectivity and only allow USB charging. Perhaps VJ's ROM has the same option and you activated it. Have you already checked this?
Did you remeber to uncheck "Alllow USB connections" in activesync before you connected the boot-loaded phone?
This may be a hardware problem. Is it possible to use a can of compressed air to blow out any dust or debris from the USB socket on the phone?
Do you have WMStorage on your phone? If not, can you load it onto your storage card and install/run the app and see if the PC will recognise your device as a USB mass storage device?
I guess you also want to check the Device Manager in Windows and check for any exclamaition marks (!) or "bangs." Both with the phone disconnected and connected, and maybe even with wmstorage enabled. If it does show your phone in the device manager, delete or remove the device in the manager and reboot.
(To get to device manager, you can right click on "my computer" and select "properties", or press the Windows key and the Pause/Break key, or go to the control panel applet.)
BTW: is this XP?
If you are using Vista, try the following:
Step 1: Press Start
Step 2: Select settings
Step 3: Select (6) Connections
Step 4: Select (0) More
Step 5: Select (1) USB to PC
Changing the type of USB connection your device uses can help with problems
connecting ActiveSync.
Step 6: Disable the option - Enable advanced network functionality
Step 7: Press done 3 times
Step 8: Return to main screen.
Step 9: Uninstall unrecognized USB device in device manager (on PC)
Step 10: reboot Phone and reconnect
Click to expand...
Click to collapse
If XP, keep going...
You've stated that the PC is recognising your other devices. Isn't there a limit to the number of windows mobile devices you can sync or associate with one installation of activesync? Can you delete a device and try again?
Is USB charging enabled or disabled in your phone? Try toggling the setting to opposite whatever it is.
If you are using a firewall app, add these programs to your firewall's exemptions:
# Wcesmgr.exe
# Wcescomm.exe
# Rapimgr.exe
Or simply disable any firewalls, network traffic optimisers or possibly antivirus (some have network protections) app to test if that has an effect.
Ok guys..
I will try doing all these, step by step and lets see
And accept my sincere gratitude from my heart for detailing all these info for me, I am soo deeply moved
Sincerely
Steve
ccpraveen said:
Ok guys..
I will try doing all these, step by step and lets see
And accept my sincere gratitude from my heart for detailing all these info for me, I am soo deeply moved
Sincerely
Steve
Click to expand...
Click to collapse
No need for thanx. If I helped, just give Nitro a donation on my behalf.
Well guys, with deep regret, I must say, even after trying all that, the phone stays put. PC wont recognise it, neither as a phone nor as a mass storage device. The connector port must have gone kaput.
I kinda feel stupid, u know, with all the tweaks and hacks out there, what use it is, if the dumb thing wont be recognised? Hmm.. So much for the tornado, now stuck at VJ 3.3 (unless someone find a way to flash via an SD image or something).
Well, thanks guys, your support did make me feel better, in the WM world, all is not lost, as long as there are good souls like you, willing to help, live and let live.
Regards
Steve.
PS: If the phone was not recognised in the bootloader mode, (ie even before the operating system has kicked in), I guess there should not be any difference if activesync was installed or not; and if or not mass storage option is enabled or not, right? Well, correct me if I am wrong, I think so. Could be wrong.
This is probably a useless comment, but have you tried using bluetooth instead of usb to connect to your computer?
Have u tried to delete the network card from XP device manager ?
U can also disable advanced network functionnality from your smartphone in "settings" -> "connections" -> "USB to PC"
Good luck
Can You Tried Different Usb Cable :d
i have some problem, after flashing to WM6 activesync or WM5torage can't connect..i have HTC prophet too, and i use same usb cable & PC, my HTC Prophet still can connect via activesync or WM5torage
*please..please..help us
I UPGRADEd vjgace Build_5.2.1616.18120_____v3.7 three days before today i can't connect to usb i tried diffrent app(activesync,wm5storage,internetsharing) but i can't connect so i go to bootloder mode and checked devicemanager i found device so i flashed nitrogenius rom and now working usb. try upgrade other ROM ON BOOTLODER MODE.

SYNC no longer recognized

Ok I am no newbie to this, but I am sick of the frustration that comes with this problem. I've had me TC for a couple months now and it will not be recognized with my PC. I've had this problem before.... deleting the partnership, changing the USB ports and settings, downloading the newest sync software, and shutting down the fire wall, yet nothing works. The only thing I can do is use Bluetooth, which is to slow to transfer files. I need some help here, because even backing up everything on the phone and doing a hard reset takes too long to restore what I have on it now.
try to unmark ->settings->connections->usbtoPC-> enhanced network functions.
sorry, i have a german one, so look for that function.
I have the same problem with my o2 xda orbit 2.
I found that if I turned off the bluetooth and wifi it connected ok but even that seems to have stopped working now.
I got it back
I shut off the windows firewall with Vista and it works every time now. This is odd since I always had it on before and never made a change to the settings. In fact once I had given permission for windows mobile center to run with the security I never had this problem before. All I can say is it is a serious pain to disable it every time I want to access my files on the phone.
the joys of activesync......
I'm running XP-Pro on both my home and desktop PC's
with my orbit 2 I have no problem connecting at home, but failed miserably at work (other than the first time after I'd installed activesync).
I'd concluded that it was my firewall settings (which are outside of my authority to alter) we're the cause of the problem and gave up.
What usually happens is an activesync connection is established (I alway click on cancel in the first box - because I don't want to sync files etc, just to be able to explore and install software), and then when I click on explore (after it says connected) it just hangs for a minutes or so, before disconnecting.
However, I hooked up my Orbit2 to my laptop in my hotel last night (to charge) and I noticed that I could explore. OK I thought, it was the firewall.
But then today I tried exactly the same thing, and we're back to the non communicating version.
Any ideas,
Any ways to force activesync into submission - even if just at the explore level?
Thanks
simple joys
Well Vista doesn't use active sync, but I'll try to give you what I have learned. First it always helps to have the latest version of the software. I'd delete active sync from the computer and end the partnership on the phone. The phone then says to hook it up with a computer to establish a connection. Before you do restart both. Download newest version from windowsmobile, install and restart again. Disable firewall and any antivirus ( it makes a difference ) and try to establish the new partnership. If that doesn't work sometimes the comm ports are wrong and you have to find out which your phone uses. Once I had a Moto Q9h unbranded that would not sync with USB no matter what I did from the start, but it would work with a bluetooth sync. That was the worst speed ever. Anyway Good Luck.
Thanks,
yes I am using the latest (for XP) active sync.
I also uninstalled it / re-installed it
I also deleted the profile
All to no avail
Virus / Firewall settings are locked on this laptop.
Same problem
I'm using vista, uninstalled and reinstalled the last version of ActiveSync, deleted the partnership and the phone does not not connect to the pc. I dunno what to do .
p.s. : firewall is off.
no sync with xp and vista
hi
I see that Im not alone...Isync my polaris with my personal pc (vista 32) and with my professional pc (xp pro).
my rom is Aserg (many rom tested before like Bepe....same PB)
its impossible to sync both pc. I have to erase partner ship each time I want to sync.
Im not sure, but I think that windows 61 is responsible. Is that possible ? thank you for helping me !
nooms
Aserg 3
radio 168...
swatguard said:
I'm using vista, uninstalled and reinstalled the last version of ActiveSync, deleted the partnership and the phone does not not connect to the pc. I dunno what to do .
p.s. : firewall is off.
Click to expand...
Click to collapse
You said you updated active sync, but Vista doesn't use that program. You need to use Windows mobile device center. If you go to windowsmobile.com there is an update you can download that you install with the phone connected. That might work.
nooms said:
hi
I see that Im not alone...Isync my polaris with my personal pc (vista 32) and with my professional pc (xp pro).
my rom is Aserg (many rom tested before like Bepe....same PB)
its impossible to sync both pc. I have to erase partner ship each time I want to sync.
Im not sure, but I think that windows 61 is responsible. Is that possible ? thank you for helping me !
nooms
Aserg 3
radio 168...
Click to expand...
Click to collapse
You have to delete every time, because once it is synced with one computer it establishes a relationship with that pc or laptop. The two operating systems use two different programs, but really the computers should have the partnership saved. I'm not sure if the phone can have two as well though.

Strange problem with USB connectivity

I have a strange problem with a HTC Touch PRO. Here is my problem:
- I insert the USB cable and the phone asks if I want to use mass storage or activesync
-the phone shows a connection on the screen
-The PC is not sensing anything, the activesync is not connected.
I think this problem appeared after I used a wrong usb cable...
Anyone knows anything what to try? or this is a hardware problem?
Did you select ACTIVESYNC?
There are 2 modes this phone can do..
1) Standard ActiveSYNC or
2) AS a MASS STORAGE DEVICE -like a flash drive...
You have to select ActiveSYNC to actually SYNC software/calendar, else it will show up as just another drive to drag/drop files..
Yes i did it in every way and the computer is not sensing the connection with the phone.
Anyone know what kinf of hardware is responsible for the connection with the pc?
laseru said:
Yes i did it in every way and the computer is not sensing the connection with the phone.
Anyone know what kinf of hardware is responsible for the connection with the pc?
Click to expand...
Click to collapse
The problem is likely with your operating system on your pc.
You can try things like, un-installing the HTC usb driver in device manager.
Check your firewall.
- allow activesync for trusted
- I know for ZoneAlarm you have to go to the adapters section and set the ipaddress (a new one is created when your phone is hooked up via USB) to be trusted.
If that doesn't fix issue perhaps its a corrupt install of ActiveSync. Try uninstalling and reinstalling.
laseru said:
Yes i did it in every way and the computer is not sensing the connection with the phone.
Anyone know what kinf of hardware is responsible for the connection with the pc?
Click to expand...
Click to collapse
I've had this happen to me. I've got so many USB to mini-USB cables and they are not all alike.
Sometimes, it would work and sometimes activesync would not recognize it.
CHANGE YOUR CABLE to another. Hopefully, you've labeled the original cable that came with the phone..
(also, look at the mini cable where it plugs into your phone. Make sure there are no loose pins and/or verify that the 'plug' is level.
Try a different USB port
Try unchecking "use advanced network configuration" in Async settings on the phone. Some computers (for various reasons) have a hard time communicating with the phone when it's configured as a network device - unchecking this will often allow Async to find and connect to the phone, at the expense of some other functionality.
coincendentally i am having the same exact issue, it started last night.
i have tried 3 different cords, on all 3 usb ports on my computer. same thing the phone asks what kind of connection i want whether i select disk drive ofr active sync noting happens. whats weird is that the phone is charging when its connected however the computer is not seeing it at all.
i have tried all the recommendations in this thread but nothing is working. anymore help would be greatly apprciated!
Me too I have tryed everything but none is working.
I think that this a hardware problem, and the problem started to happen after i used a non HTC cable, bad quality. I think some kind of controller is dead. So i started to live with that
When I connteced to the PC via USB, my TP also asked me how to connect (AS or as disc). But suddenly it doesn't ask anymore. I had to deactivate "advanced network configuration" to conntect to AS.
The checkbox "ask each time USB connects" is activated.
What can I do that the phone asks again when I connect it?
Thx.
I have the same thing going on... suddenly a few days ago my fuze only charges when I plug it in the desktop with a usb cable... I re-flashed and it worked about halfway through a sync and then started again... I've tried different cables... uninstalled all of the usb drivers, and reinstalled then updated them... Disconnected the power supply... tried every setting on my phone, and in windows.... I've even uninstalled the last batch of windows updates that came out last week... nothing seems to work...
really simple solution.
decheck advanced network config. plug in cable wait till you see usb connected. a small box. after that choose for example activesync
internet share
This happened to me last night and I figured out that after you toggle your internet sharing you can sync up again. Idk why it works out like that but it worked for me.
This sound reasonable, because the last thing I did before was selecting the "internet sharing" option in the menu when you connect to USB.
But what do you mean with "toggle your internet sharing"? Can you please describe it.
Thx.
try this
okay - first see if you're getting an active connection with your pc , not from the network connections window, but by running mymobiler. I was getting a connection through mymobiler, but active sync wasn't recognizing the device. If mymobiler works, Call your phone. it will drop your connection with mymobiler when you answer the call. then hang up the phone call. (all the while leaving your cable plugged into your phone. When the call has been disconnected your activesync will recognize the connection and sync up again. I don't know why this works, but I've been able to duplicate the results several times.
Same htc ****+ wm. Bought an iphone 3g. Everything must be tuned in windows mobile! It doesn't work how it should!
None of this seems to be working... I've even flashed new roms and it stops working halfway through the sync... it doesn't even appear as though windows recognizes the device... it makes no noise or pop-up when I connect it...
Still charges though... Don't know what is going on...
Reinstall Mobile Device Manager!
modulusman said:
None of this seems to be working... I've even flashed new roms and it stops working halfway through the sync... it doesn't even appear as though windows recognizes the device... it makes no noise or pop-up when I connect it...
Still charges though... Don't know what is going on...
Click to expand...
Click to collapse
I've experienced this issue multiple times, as I use my TP to sync with many stations. The solution is way more simple than you think and it has nothing to do with cables!.
You probably use Win Vista so all you need is to uninstall "Windows Mobile Device Center", restart the PC and install a fresh copy from MS site.
http://www.microsoft.com/downloads/details.aspx?FamilyID=83D513EA-9DF9-4920-AF33-3A0E2E4E7BEB&displaylang=en
If you're on XP, do the same with the Active sync solution for XP.
Good luck!
yeah this happens to me every now and then. the advanced network configuration option really helps, but sometimes i just need to plugin/unplug the usb cable from teh phone/cable or cable/computer a couple more timesbefore it picks it up...
goodluck!

Active Sync: connected but device not detected

Hi evryone,
I have these days a curious problem with Active Sync (that worked very well before with: Active Sync 4.5, Asus P525 WM6.5):
The usb connection work fine: the phone is charged, the storage card is visible when I turn on "USB mode", connection test show: USB connected
but the sync can not work because "device not detected".
I don't install anything neither make any change on my PDA before that.
Could anyone help me?
Pleaseeeeeeeeeeee
Many Thanks by advance
can you recall doing anything that could've done this? any application installation maybe?
Thanks Nir for your replay, i found the problem: it was a bug of Active Sync!, I reinstalled Active Sync IN REPAIR mode (remove Active Sync and reinstall anew one would not work) and all go fine again.
delete any partnerships on both device and pc, start a fresh. Also try turning off "enable faster data sync" in usb to pc.
damn you got in there quickly lol
kool at least its resolved lol
Active sync and device shows connected but cannot syncronise
Hi
I have O2 atomlife and in my laptop, i am not able to syncronise. when the device is connected to the laptop via usb cable, it shows connected. But no way to sync. I tried installing in another pc and it works fine there. Can some one help please.....
vinod

More ActiveSync Problems... I'm desperate, PLEASE help.

Hi:
I have a Fuze I have been using for several months. At some point it stopped connecting via USB to Active Sync. I was still able to sync via bluetooth.
Since the official ATT ROM is about to be released I decided to troubleshoot the USB/ActiveSync problem.
Well, I checked all connections, deleted and reinstalled partnership, tried different cables, different USB ports, uninstalled and reinstalled ActiveSync, unchecked the advanced network functionality box, turned Firewall on and off. Other usb devices are working fine, and I am able to connect the phone as storage/file transfer, just not ActiveSync.
I have searched and searched, and tried everything I can find, but now after so much messing with it, I am unable to connect to ActiveSync at all. When I try to pair it via bluetooth to my phone ActiveSync doesn't even show up as a service anymore.
When I connect via usb, I get the same error unable to establish a connection, and it suggests I check my Firewall.
I have added ActiveSync to my Firewall etc..., as well as completely disabling my Firewall. Still nothing. I have tried all the steps suggested by ZoneAlarm.
I am using Windows XP, ZoneAlarm Security Suite 8.0.298.035.
ANY ideas would really, really be appreciated.
Thanks!
Activesync is one of M$'s WORST inventions! Before WM6, The only way to connect your computer was via activesync (there was no "drive" option that i knew of)
I HATE activsync, never have gotten it to work. Thank GOD Google sync is around, sync up my contacts and calendar over the air.
Honestly, I'd say avoid activsync at all costs. But one other option MAY be to create a new user account on your computer and try activsync with that user.
I could also say ditch windows for ubuntu, but i have yet to find any easy way to sync my Fuze with ubuntu
Hi Cass:
Thanks for the reply. Well creating a new user did enable me to once again sync via bluetooth, but still no luck with the usb connection
Is it possible to install a ROM update via bluetooth?
Thanks!
i am not expert and I have not had that problem wth my fuze, but have you tried doing a hard reset?
cincy1020 said:
Hi:
I have a Fuze I have been using for several months. At some point it stopped connecting via USB to Active Sync. I was still able to sync via bluetooth.
Since the official ATT ROM is about to be released I decided to troubleshoot the USB/ActiveSync problem.
Well, I checked all connections, deleted and reinstalled partnership, tried different cables, different USB ports, uninstalled and reinstalled ActiveSync, unchecked the advanced network functionality box, turned Firewall on and off. Other usb devices are working fine, and I am able to connect the phone as storage/file transfer, just not ActiveSync.
I have searched and searched, and tried everything I can find, but now after so much messing with it, I am unable to connect to ActiveSync at all. When I try to pair it via bluetooth to my phone ActiveSync doesn't even show up as a service anymore.
When I connect via usb, I get the same error unable to establish a connection, and it suggests I check my Firewall.
I have added ActiveSync to my Firewall etc..., as well as completely disabling my Firewall. Still nothing. I have tried all the steps suggested by ZoneAlarm.
I am using Windows XP, ZoneAlarm Security Suite 8.0.298.035.
ANY ideas would really, really be appreciated.
Thanks!
Click to expand...
Click to collapse
uninstall activesync, reboot,make sure activesync files were deleted, reinstall activesync, turn the firewall off (for testing purposes), (turn off MS firewall service in services) and try to reconnect then.
Need a little more information in order to help you. Information that would help is:
- Version of Operating System Service Pack
- Version of Active Sync
- Anti-Virus software
In the interim; can I assume that these KB articles did not help?
http://support.microsoft.com/kb/915152/en-us
http://support.microsoft.com/kb/912240/en-us
I've run into similar issues with other USB devices; and the solution is usually one of two:
1) Too many USB device entries
When a device is not connected to the PC, it doesn't display in the Device Manager. To display those hidden devices, follow the steps in this KB article:
http://support.microsoft.com/kb/241257/en-us
Once the hidden devices are displayed (usually semi-transparent looking) you can right-click on each one and remove it. If you see any hidden devices with an Exclamation, you need to remove those as well.
For the moment, keep to USB related devices - in other words, don't go removal happy ... some hidden devices are meant to be there.
2) Driver Signing
It's also possible that you have a driver signing issue. You can temporarily disable driver signing by right-clicking on My Computer and selecting Properties ... the option is found on the Hardware tab.
Don't leave it permanently disabled; set it Warn, at the very least, to avoid malicious installation of Trojan or other similar programs.
HTH,
You don't need activesync to install a ROM from the computer. Hold the power, volume down button, and press the reset button with your stylus. This will take you into bootloader mode. Keep holding the buttons after pressing the reset button until the tricolor screen comes up. Then plug the phone into the computer. It should say "USB" at the bottom, which shows that it is connected to the computer. Then flash away.
You can try it out and let us know if it works. Just soft reset after you confirm it works.
You could also flash via SD card, but that's more work and requires unlocking phone.
Thank you all so much!
I have not been able to try any of your suggestions, because I had an unexpected work issue arise, but I will definitely try then within the next couple days, and report back here.
Thanks again!
I have problems syncing with WMDC and my Fuze. When it becomes persistent, I end the partnership, uninstall WMDC, and then reinstall it. It then works for a while.
studentjunk said:
You don't need activesync to install a ROM from the computer. Hold the power, volume down button, and press the reset button with your stylus. This will take you into bootloader mode. Keep holding the buttons after pressing the reset button until the tricolor screen comes up. Then plug the phone into the computer. It should say "USB" at the bottom, which shows that it is connected to the computer. Then flash away.
You can try it out and let us know if it works. Just soft reset after you confirm it works.
You could also flash via SD card, but that's more work and requires unlocking phone.
Click to expand...
Click to collapse
Junk:
You are my hero!! Your advice worked perfectly. I was able to update to the new ROM without using ActiveSync.
Thanks so much!!
And thanks to those of you who replied. I didn't try the other suggestions, since Junk's worked perfectly for me.

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