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Windows Mobile Device center (Vista) and Sync problem

Hello! It seems I have the first question with my XDA Exec…
It connects to the PC without problem and I can see it on Windows Explorer (Windows Vista). But synchronization (through Windows Mobile Center)… only completes on the first connection.
If I disconnect from the PC and connect again, most of the times the “Sync” begins but never ends. In these cases, the only solution has been to erase definitions (both on the PC as on the PDA); if so… the next time I connect it does not have the problem, but of course I have to define again what I want to synchronize.
Forgive me if there is already some forum on this issue, I looked for before placing but I did not find.
Some solution? Many thanks and regards from Portugal.

am also having the same problem .. any aid please ?

Same problem here too - device connects, charges, shows in explorer but when WMDC tries to connect the device continues to charge but drops out of explorer.
If I find a solution I'll report back here, meanwhile can anybody save me the heartache?
-sf

Vista Sync Problem
Which version of WMDC are you using?
I am using 6.1.6965 and having no problems. Alternatively, go to the network icon in your task bar after connecting your PPC thru USB and repair connection. This should resolve the problem

I had a similar problem, I reverted to 6.0.6783. Although come to think of it I think this was particular to an app I use, that refused to sync using the later version of WMDC.
Might be worth a try though.
Has anyone applied SP1 yet? What version of WMDC do you end up with?

I seem to remember unticking (and maybe reticking) the "Enable advanced network functionality" on the "USB to PC" applet on "System" tab of Settings.
Can't remember if that's what fixed it.

hey guys, the main problem if ur using an antivirus/internet security or firewall it will be blocked!!
u need to configure ur antivirus/internet security or firewall to allow and solve the sync problems

haardman said:
I seem to remember unticking (and maybe reticking) the "Enable advanced network functionality" on the "USB to PC" applet on "System" tab of Settings.
Can't remember if that's what fixed it.
Click to expand...
Click to collapse
This fixed it for me too, which is interesting given that the general advice is to *enable* it if there are problems syncing. This is definitely what fixed it for me - the device now always syncs on my recently reforatted XP machine whereas previously it was intermittent (which is odd because I'd never experienced problems before, but hey, it's fixed so I don't care any more)
-sf

--------------------------------------------------------------------------------
hey guys, the main problem if ur using an antivirus/internet security or firewall it will be blocked!!
u need to configure ur antivirus/internet security or firewall to allow and solve the sync problems
--------------------------------------------------------------------------------
ditto.... that solved it

Managed to solve the Problem
Hey there guys,
I seemed to be having the same problem anj just solved it...
1 Remove the Enable advanced network functionalty check from the USB to PC connection settings "Start > Settings > Connections > USB to PC".
2 Make sure that the Mobile Device is connected via USB to the PC.
3 Install Windows Mobile Device Center 6.1 (either 32bit or 64bit, I installed 64bit)
4 Open Control Panel on the PC and run Windows Mobile Device Center 6.1
5 At the bottom of the application you will see Mobile Device Settings, and within that you will see Connection Settings. Open the Connection Settings
6 Make sure that the second check box named Allow connections to one of the following is checked, and that the Drop Down below is changed to COM 1 (or which ever COM Port your Mobile Device is connected to via your USB cable) and save the changes
7 Disconnect the Mobile Device and Reconnect and hopefully it will work for you.
I realise that this solution might not work for some, but it did work for me, and hopefully it will work for others.
-----------------------------------------------------
Desktop
Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.4GHz
8gb RAM
Windows Vista Ultimate 64bit
Mobile
Keiser HTC TyTn II
Windows Mobile 6.1

haardman said:
I seem to remember unticking (and maybe reticking) the "Enable advanced network functionality" on the "USB to PC" applet on "System" tab of Settings.
Can't remember if that's what fixed it.
Click to expand...
Click to collapse
Thanks, this worked for me too, unchecked enable advanced network functionality... who woulda thought something advanced would be bad...

problems to Sync with Vista
Hi I followed the instructions but my htc didn't sync, it happens noting, no error, nothing, This happens after apdate my room with Golden Globe Manila2D - 21198/build 21198 Fast and Stable., it works great but sync is dead

osber2003 said:
Hi I followed the instructions but my htc didn't sync, it happens noting, no error, nothing, This happens after apdate my room with Golden Globe Manila2D - 21198/build 21198 Fast and Stable., it works great but sync is dead
Click to expand...
Click to collapse
Wrong forum mate
I understand that you do not own an HTC Universal (Universal not means all HTC devices!, it´s a model. One of the best by the way)

Sync Problem
1 Remove the Enable advanced network functionalty check from the USB to
PC connection settings "Start > Settings > Connections > USB to PC".
2 Make sure that the Mobile Device is connected via USB to the PC.
3 Install Windows Mobile Device Center 6.1 (either 32bit or 64bit, I installed
64bit)
4 Open Control Panel on the PC and run Windows Mobile Device Center 6.1
5 At the bottom of the application you will see Mobile Device Settings, and
within that you will see Connection Settings. Open the Connection Settings
6 Make sure that the second check box named Allow connections to one of
the following is checked, and that the Drop Down below is changed to COM
1 (or which ever COM Port your Mobile Device is connected to via your USB
cable) and save the changes
7 Disconnect the Mobile Device and Reconnect and hopefully it will work for
you.
I already done all the instruction, disable the firewall and antivirus, i also go to device manager too to update the driver/device, but still couldn't connect. Anyone can help me please.
using prophet wm5 upgrade wm6
vista home basic machine
f

haardman said:
I had a similar problem, I reverted to 6.0.6783. Although come to think of it I think this was particular to an app I use, that refused to sync using the later version of WMDC.
Might be worth a try though.
Has anyone applied SP1 yet? What version of WMDC do you end up with?
Click to expand...
Click to collapse
Hi yes i've applied SP1 and my current WMDC is version 6.1.6965 working without any problem......
Cheers
Rajiv

Sync with vista solved!!
Already solved my problem. Stupid me .

popshah said:
Already solved my problem. Stupid me .
Click to expand...
Click to collapse
Ohh Great news.... well enjoy than....

popshah said:
Already solved my problem. Stupid me .
Click to expand...
Click to collapse
How did you resolved the issue???? I have an Iolite which does not synch (connects only as a guest), keep getting the message "there is a problem with your connection........"
any help will be appreciated

Even this is a legacy thread there are some people out there (including me) still using Windows Mobile devices (but also using WP7 ...).
Had exactly the same problem and in my case just using another USB cable did it! It seems that WM devices are a bit "fragile" when using a not 100% perfect USB cable

Activesync won't recognize Raphael,...

hello everyone,
I cannot get Activesync to recognize my htc touch pro no matter what i do,... i've uninstalled and reinstalled shut everything off then on, followed all of MS's advice, and nothing works,...
Any suggestions,...? No problems connecting my tytn II and my hermes,...
thanks,
ek

Are you running any firewall software? If so, this is relevant to you.

start>>settings>>connections>>usbtopc>> un check the "enable advanced network functionality"

sorry attnoob, was trying for your quick fix, but it didn't work,... thanks anyway,... now will go to the firewall issues noted above, but i already opened the ports as per ms's recommendations in help,...
will try other suggestions and get back to you,...

ok, so allenh, read all the info at the link you sent me, and actually did all these things yesterday, but it didn't work,... also, something strange happens when i hook the device to the PC in that, the device immediately goes to the 'internet sharing' program you use when tethering, it establishes a connection with the internet, and there is a comments saying 'check usb cable connection' and this never happened with the tytn II,...
your help is appreciated,...
ek

Check the USB cable
It seems the USB cable the Tilt uses and the one the Raphael/Fuze use are different, If i use the cable that i usued with my tilt the computer would not recognize the Fuze it will charge it though, only if i use the usb cable that came with the Fuze it works fine.

Are you using the stock ROM or a cooked ROM. Some of the new cooked ROMS are having this problem.

Also, are you using Vista or XP. The problems seem to be with XP.

my fuze seems to also be having this issue... i can hear my laptop do the little noise saying something is attached but my phone never pops up with the screen anymore asking what i would like to do. sometimes i get lucky and it will randomly connect to active sync but would not give me any warning whether it was going to work or not.

btw, it didnt start doing this until i flashed NATF's v2.1 and also loaded a custom theme and toolbars and such.... it worked after i loaded NATF's rom, just randomly stopped at some point after that.

if you are putting on a new rom then put the phone in bootloader mode it worked for me

LostcauseZ06 said:
my fuze seems to also be having this issue... i can hear my laptop do the little noise saying something is attached but my phone never pops up with the screen anymore asking what i would like to do. sometimes i get lucky and it will randomly connect to active sync but would not give me any warning whether it was going to work or not.
Click to expand...
Click to collapse
My Fuze is doing this too, excep every single time. I can't get Activesync to work through USB. And I'm running the stock ROM. Internet Sharing automatically connects.

Okay, I set Internet Sharing to Bluetooth PAN (instead of USB), which kept it from automatically starting when I plugged in the USB. This let ActiveSync and the 'choose a connection type' startup on my Fuze and everything has been fine.

Try your PC Network settings
Hi,
I have the same problem recently. My AS does not want to recognize my Raphael. What I did was go to the network setting of the PC (Network Connections) and disable the 1394 adapter. Then my AS now can recognize my Raphael. The next unsolved thing is how to make the connection stable enough to make happen the syncing.
Drax

Hi, I had similar problem. Once upon a time the connection between my Touch Pro (WM6.5.3) and PC stopped working. Activesync did nothing and after a minute gave error message with troubleshoot guide. So I opened control panel ---> device manager (with mobile connected via USB), where I found "Windows mobile based device" between network adapters. I opened it and under it's advanced settings I found "network address" which was set to "unavailable". So I changed it to 192.168.2.2 and now it works again ;-)
Hope it helps someone ;-)

Blackjack 2 hung during upgrade

I was recently upgrading my Blackjack 2 to WM 6.1 and a power interruption occurred soon after the process begun. Now I cant get the phone to restart the process. It just goes into a count down from 4 and always disconnects after the countdown finishes. This is the what I get now at the end of the countdown while I in Bootloader mode.
USB Initial: OK
PC Connection: Fail
[Phone] Active OFF
[PDA] USB Cable Power OFF
I am using a windows Vista computer. Can anyone tell me how to get the upgrade process restarted or how to get the phone back to wm6. I already formatted the phone's hard drive after the failure during the upgrade process.
Mark in Guyana

markp_592 said:
I was recently upgrading my Blackjack 2 to WM 6.1 and a power interruption occurred soon after the process begun. Now I cant get the phone to restart the process. It just goes into a count down from 4 and always disconnects after the countdown finishes. This is the what I get now at the end of the countdown while I in Bootloader mode.
USB Initial: OK
PC Connection: Fail
[Phone] Active OFF
[PDA] USB Cable Power OFF
I am using a windows Vista computer. Can anyone tell me how to get the upgrade process restarted or how to get the phone back to wm6. I already formatted the phone's hard drive after the failure during the upgrade process.
Mark in Guyana
Click to expand...
Click to collapse
Hope your bootloader, phone driver still alive.
The method to help you is the attachment.

Thanks
nhathoa said:
Hope your bootloader, phone driver still alive.
The method to help you is the attachment.
Click to expand...
Click to collapse
Thank You The fix worked.
Do you have any idea how to keep the internet connection between my Blackjack 2 and vista pc active. I get the my vista pc to use the blackjack 2 as a modem via the usb cable for about about an hour then it disconnects and I have hell trying to get the connection re-established.
I dont have this problem with bluetooth which is much slower than the usb cable connection

markp_592 said:
Thank You The fix worked.
Do you have any idea how to keep the internet connection between my Blackjack 2 and vista pc active. I get the my vista pc to use the blackjack 2 as a modem via the usb cable for about about an hour then it disconnects and I have hell trying to get the connection re-established.
I dont have this problem with bluetooth which is much slower than the usb cable connection
Click to expand...
Click to collapse
Run Internet Explorer --> Menu --> Tools --> Options --> Connection --> check Automatically detect setting. Done.

problem still exist
no the problem still exist. It has something to do with NDIS or DHCP lease obtain and lease expire. The usb ICS works fine when I connect before the lease expires. After the lease expires the physical and IP addresses do not immediately renew as is the case with bluetooth. This causes me to not be able to use the Blackjack ICS via the usb cable for some time. Then it renews after several computer and phone restarts. I dont know if the problem is with Activesync. But my bluetooth does not use Activesync and it has its own software which is stable. I am always able to use ICS via bluetooth but not the usb which uses Activesync. Are there any tweaks or connection managers for ICS via USB?
Mark

Thank you SO MUCH
nhathoa, I would just like to thank you for the link you provided. I was stuck for about two hours trying to figure this out, and Samsung was telling me that I had to send my phone in, and seeing as how it's the only phone I have, I would have been without one for a while.
But the link you gave fixed the problem perfectly. I can't thank you enough.

I just have to say a million thanks to NhatHoa!
had the same concern as described above. As BlackJack2 is not an European model, my local Samsung workshop couldn´t help me. Also other unofficial workshops couldn´t do it. And I´ve found these instructions here and I thought, what the heck! There´s nothinh to lose anymore. And my BJ works now! Followed exactly the instructions and it took like some 15 minutes to complete the whole process.

Hate to bump old threads
I hate to bump a old thread but I just had the same problem with my blackjack 2, While updating to 6.1 it somehow just quit and left the phone bricked. I can put the phone in usb downloader mode but when I connect it to my computer it does nothing.
Can someone please send me the file that was posted on a earlier post? I tried to download it and it was gone.
I dont have any warranty left and would really like to get my phone working again
Thanks

Strange problem with USB connectivity

I have a strange problem with a HTC Touch PRO. Here is my problem:
- I insert the USB cable and the phone asks if I want to use mass storage or activesync
-the phone shows a connection on the screen
-The PC is not sensing anything, the activesync is not connected.
I think this problem appeared after I used a wrong usb cable...
Anyone knows anything what to try? or this is a hardware problem?

Did you select ACTIVESYNC?
There are 2 modes this phone can do..
1) Standard ActiveSYNC or
2) AS a MASS STORAGE DEVICE -like a flash drive...
You have to select ActiveSYNC to actually SYNC software/calendar, else it will show up as just another drive to drag/drop files..

Yes i did it in every way and the computer is not sensing the connection with the phone.
Anyone know what kinf of hardware is responsible for the connection with the pc?

laseru said:
Yes i did it in every way and the computer is not sensing the connection with the phone.
Anyone know what kinf of hardware is responsible for the connection with the pc?
Click to expand...
Click to collapse
The problem is likely with your operating system on your pc.
You can try things like, un-installing the HTC usb driver in device manager.

Check your firewall.
- allow activesync for trusted
- I know for ZoneAlarm you have to go to the adapters section and set the ipaddress (a new one is created when your phone is hooked up via USB) to be trusted.
If that doesn't fix issue perhaps its a corrupt install of ActiveSync. Try uninstalling and reinstalling.

laseru said:
Yes i did it in every way and the computer is not sensing the connection with the phone.
Anyone know what kinf of hardware is responsible for the connection with the pc?
Click to expand...
Click to collapse
I've had this happen to me. I've got so many USB to mini-USB cables and they are not all alike.
Sometimes, it would work and sometimes activesync would not recognize it.
CHANGE YOUR CABLE to another. Hopefully, you've labeled the original cable that came with the phone..
(also, look at the mini cable where it plugs into your phone. Make sure there are no loose pins and/or verify that the 'plug' is level.

Try a different USB port

Try unchecking "use advanced network configuration" in Async settings on the phone. Some computers (for various reasons) have a hard time communicating with the phone when it's configured as a network device - unchecking this will often allow Async to find and connect to the phone, at the expense of some other functionality.

coincendentally i am having the same exact issue, it started last night.
i have tried 3 different cords, on all 3 usb ports on my computer. same thing the phone asks what kind of connection i want whether i select disk drive ofr active sync noting happens. whats weird is that the phone is charging when its connected however the computer is not seeing it at all.
i have tried all the recommendations in this thread but nothing is working. anymore help would be greatly apprciated!

Me too I have tryed everything but none is working.
I think that this a hardware problem, and the problem started to happen after i used a non HTC cable, bad quality. I think some kind of controller is dead. So i started to live with that

When I connteced to the PC via USB, my TP also asked me how to connect (AS or as disc). But suddenly it doesn't ask anymore. I had to deactivate "advanced network configuration" to conntect to AS.
The checkbox "ask each time USB connects" is activated.
What can I do that the phone asks again when I connect it?
Thx.

I have the same thing going on... suddenly a few days ago my fuze only charges when I plug it in the desktop with a usb cable... I re-flashed and it worked about halfway through a sync and then started again... I've tried different cables... uninstalled all of the usb drivers, and reinstalled then updated them... Disconnected the power supply... tried every setting on my phone, and in windows.... I've even uninstalled the last batch of windows updates that came out last week... nothing seems to work...

really simple solution.
decheck advanced network config. plug in cable wait till you see usb connected. a small box. after that choose for example activesync

internet share
This happened to me last night and I figured out that after you toggle your internet sharing you can sync up again. Idk why it works out like that but it worked for me.

This sound reasonable, because the last thing I did before was selecting the "internet sharing" option in the menu when you connect to USB.
But what do you mean with "toggle your internet sharing"? Can you please describe it.
Thx.

try this
okay - first see if you're getting an active connection with your pc , not from the network connections window, but by running mymobiler. I was getting a connection through mymobiler, but active sync wasn't recognizing the device. If mymobiler works, Call your phone. it will drop your connection with mymobiler when you answer the call. then hang up the phone call. (all the while leaving your cable plugged into your phone. When the call has been disconnected your activesync will recognize the connection and sync up again. I don't know why this works, but I've been able to duplicate the results several times.

Same htc ****+ wm. Bought an iphone 3g. Everything must be tuned in windows mobile! It doesn't work how it should!

None of this seems to be working... I've even flashed new roms and it stops working halfway through the sync... it doesn't even appear as though windows recognizes the device... it makes no noise or pop-up when I connect it...
Still charges though... Don't know what is going on...

Reinstall Mobile Device Manager!
modulusman said:
None of this seems to be working... I've even flashed new roms and it stops working halfway through the sync... it doesn't even appear as though windows recognizes the device... it makes no noise or pop-up when I connect it...
Still charges though... Don't know what is going on...
Click to expand...
Click to collapse
I've experienced this issue multiple times, as I use my TP to sync with many stations. The solution is way more simple than you think and it has nothing to do with cables!.
You probably use Win Vista so all you need is to uninstall "Windows Mobile Device Center", restart the PC and install a fresh copy from MS site.
http://www.microsoft.com/downloads/details.aspx?FamilyID=83D513EA-9DF9-4920-AF33-3A0E2E4E7BEB&displaylang=en
If you're on XP, do the same with the Active sync solution for XP.
Good luck!

yeah this happens to me every now and then. the advanced network configuration option really helps, but sometimes i just need to plugin/unplug the usb cable from teh phone/cable or cable/computer a couple more timesbefore it picks it up...
goodluck!

Diamond 2 will not synch with windows 7 64 bit

Hi
My diamond 2 completely refuses to be recognised by windows 7 64 bit despite the fact that the first time it was connected it WORKED fine. Here are some notes about what ive tried:
I have tried reinstalling WMDC
Changed the settings in USB to PC on the phone (disable advanced USB connections)
I have tried different cables (the device charges but will not connect).
The device connects with NO problems to my windows XP machine at work!
When i install drvupdate-amd64.exe it looks for an 'unknown device' but cannot find it and says the device is unplugged.
Ive tried turning the phone off and on whilst plugged into the USB
**edit** i have also tried different USB ports on the PC!
Can someone help as i want to update to hard spl but i need the sync connection and i have tried everything i can find in various forums!
Thanks in advance!

I have the same problem, did you or any one else have the solution to these problem? Thanks in advance.

if you have asus p7p55d motherboard you should know that there is a fault of the BIOS. When I enable the option "Intel C-State Tech", the driver for my mobile phone can be installed. So actually it is a problem with USB on that board, if the option is disabled. I hope this problem will be solved with a BIOS update soon. Until then I can live with that option enabled.

Well, after a lot time waste, I have a W7 64 bits but Office 2010 32 bits and everything works like a charm. I can sync without any problem with my HD2 (Leo).
to those who have the same problem, just check it and let us know.

You should install ActiveSync at first,if your diamond2 still can't synch with you PC.you can updated your device drivers in device management.