My wife fails to sync her 8525 with her laptop. The last time that she synced was 7/22/08. Now when she tries to sync she gets an error "There has been a change made on your server that requires you to re-synchoronize all item on your device. You may lose changes made since yor last successful synchronization". There is a support code : 0x8600050D.
Her laptop is vista so she is obviously using WMDC & obviously it can connect. What I don't understand is what server is being referred to? She doesn't use an exchange server or anything like that. Any suggestions would be helpfull. I backed up her device using sprite backup in case I need to hard reset her device. Is there anyway to import the contact from her device into outlook? This way I can delete the partnernship & start fresh?
i think it means that it will just re-sync all items, not just that changed. and by server i think it means the laptop. basically it is almost like starting fresh. i also believe the contacts are synced to outlook.
Thanks, so then basically all of the contacts in her phone that were added since the last sync will be lost. I have everything backed up. So, I may try deleting the partnership & start over. Then run sprite backup & try to restore only the pim. Hopefully that will work. WMDC is even worse than activesync!
To avoid deletions and duplicates, I would suggest a hard reset. I had this problem with WMDC once, and I think it was like a day after last sync. But, as long as you have EVERYTHING backed up, I would start from scratch with a brand new connection, because it may happen again with this connection.
I've seen this message several times when I come back from a trip with a different time zone on the phone than on the laptop. Change the phone / laptop to the correct time / date and try re-syncing again. Hope this helps.
Related
I have HTC Fuze I purchase two weeks ago and having problems with Activesync.
I've installed the software and hook the usb to the computer and it sync just fine.
The next day I tried to sync, it didn't reconize my profile from previous day and made me do another one.
It worked for a couple days, now it says I have two profiles on the device and I need to delete one to sync.
Why is the Activesync not recognizing the very first one I did?
I'm assuming you are getting an error code. It would help if you could tell us the specific code #. It would narrow it down.
Also, are you using Activesync 4.5? Which would be the most recent. My last question is, which Windows Mobile are you using? If you are using WM 6.1 it has a bug which causes problems with Activesync, if you have more than 100 of any category of item that is being synced. Contacts, appointments, notes, etc.
One possibility for why it didn't recognize your profile, have you made any significant changes in your phone during this time?
When you delete one of the profiles, make sure you not only delete the profile on your PC, make sure you delete the extra profile(s) on the activesync on your phone.
I'm not getting an error code, I get the "welcome to Pocket PC Wizard" and it wants me to set the device up all over again.
I am using ActiveSync 4.5 and WM 6.1.
When it sync, I have 54 contacts and 28 calendar events, so it didn't reach the 100 you were talking about.
I did delete everything from the device and PC last night when I set the lastest profile up.
I just plug the USB to the device again today and it pop open the "Welcome to Pocket PC Wizard". I just set everything up last night.
I guess until they fix the bug, I will always have to do this.
Hi guys,
I had my HD sync'd to my home computer, and everything was nicely uptodate (calendars, contacts/phonebook, notes etc).
I decided to install activesync on my work computer and sync it to that while at work. It said that "an existing partnership was on my phone with another computer", and asked me if I wanted to create a new partnership - so I did. But I made sure I did NOT sync my works outlook or calender, it was just a pairing, no data to sync.
Now i've come back home, plugged my HD back into my home computer, and it says that "an existing partnership was on my phone with another computer", and asked me if I wanted to create a new partnership, so I did (again). But this time it errors when trying to sync, and worse yet, all my calender appointments, and my entire contact list is empty on the phone!!
(im not stressing too much because I have a PIM backup, and everything still exists within outlook on my computer anyway)... But whats going on?
Is there a file or something stored on the phone that tells the computer that it is already partnered?
Is it possible to sync two machines?
Any advice, or help would be much appriciated.
Thanks.
Any ideas guys?
Hi all-
I am having some trouble with active sync and outlook. I have a standard rom fuze syncing to outlook 2000 on a windows xp computer. The other day after a sync I noticed my contacts in outlook were all deleted, yet they are still on the phone. I noticed in active sync on the computer that it is only syncing the calendar, favorites and files, not contacts. When I look in the active sync program on the phone I see that the contacts option is now grayed out and is not available to select. I am not worried about loosing my database, I use pim backup, I just want to get my contacts back onto my computer. I have been using windows phones for several years and have never come across this problem before..
I deleted the partnership both on the phone and on the computer, and then re established the syncing partnership. At first if appeared it would sync the contacts, but when the syncing process was done, I was back to where I started with the contacts grayed out again.
I did come across these threads:
http://forum.xda-developers.com/showthread.php?t=428257
http://forum.xda-developers.com/showthread.php?t=264609
http://forum.xda-developers.com/showthread.php?t=246075
and none of them provided any help to my situation.
One person did suggest installing some office xp updates which did not help, someone suggested to hard reset the phone but before I do that I wanted to ask if anyone knows of anything else I can try, and how I can prevent this from happening again. Any help would be greatly appreciated!
Jon
http://myphone.microsoft.com/ its free, use it next time.
Handy thing that
thanks Jack of Clubs for the helpful link. I will definately check that out...
But for now, I need to get those contacts back into outlook. I use outlook to sync from my windows phone to a few nokia phones.
Anyone have any ideas I can try before a hard reset?
You didn't setup any type of exchange for your contacts for another server did you? Since my move to Vista/7 and the updated WMDC I haven't had that problem. Good luck...let us know how its sovled.
no, i don't have any type of exchange setup. just basic syncing to activesync through usb cable. quite baffling to me..
Deleted Out look contacts
This happened to me, luckily i found all my contacts in the deleted folder of Outlook and simply restored them, it has to do with the direction of syncing, i.e. pc to device or device to pc, on will over write the other......
yes, I did copy the deleted items back into the contact database.
I am trying to figure out how to re establish the syncing relationship between the phone and outlook..
jonyboy27 said:
yes, I did copy the deleted items back into the contact database.
I am trying to figure out how to re establish the syncing relationship between the phone and outlook..
Click to expand...
Click to collapse
thats really hard to do. i couldnt figure it out the one time i ended the partnership then tried to re-establish it.
First sync with activesync *DELETES* any info on your phone that you've selected to synchronize --by DEFAULT... That's right. --The default setting with activesync is to replace everything on your phone with whatever you have in Outlook on your computer (you've been typing everything into Outlook to match everything on your phone, right)?
Now this assumes you selected to synchronize your contacts, calendar, etc... If you avoid checking any boxes on your activesync setup, nothing will be overwritten.
The other solution I found (say you want your phone to add its info to Outlook on your PC) is to select all those boxes on setup and then when it starts synchronizing *IMMEDIATELY* cancel the sync. Below it will list the things you selected to sync. Right-click on these items, and you can then select which device to overwrite in case of conflict. THEN continue with sync... ***There is nowhere in the initial setup to choose this.***
The nice thing, is if your phone is empty and you keep everyone's info on Outlook, it will -by default- add that info to your phone. Hmmm...
NOW -why I'm posting... Obviously activesync deleted all my phone's info on the first go. NOT FUN. Looking around -plenty of others have had this problem. I could rant on how stupid Microsoft is, why should activesync overwrite anything, and why should ANYTHING EVER be overwritten / deleted without a warning...? But my real concern here is how I got started upgrading my phone by reading through these forums, and looking at step-by-step instructions for installs, and reading opinions and follow-ups, with no mention of activesync problems... Googling "activesync delete contacts" will get you get a ton --several in these forums.
My hope is that there will be a Full ActiveSync Sticky --and warning on future "step-by-step" instructions where activesync is referrenced (activesync is often referenced in step-by-step instructions for those who don't know how to add files to their phones)...
Other activesync features (problems):
There are other times (separating a partnership) when Activesync will try to delete everything.
Activesync will re-sync automatically every few minutes while your phone is connected, often slowing / disrupting installs, sms, tasks in general.
Activesync will automatically run every few minutes on the phone even after disconnect.
Conclusion: In general, there is way too much automation in Activesync where you really need manual control. Try deleting a contact on your phone by hand --you always get a requester for confirmation. For Pete's sake, even Anti-Virus software asks if you want to delete suspected files and usually gives you a quarantine option... Activesync is a SCARY SCARY program. Be very careful with it.
My current setting: NO boxes checked for activesync to automatically do anything. All it does is connect my phone to my PC...
Tmobile Wing
Windows Mobile 6
Only had my HD7 for about a week now and already reset it twice because I'm having problems with Windows Live not syncing!?
Everything was fine for a couple of days and I'd receive my email instantly after choosing that option in the settings. Now it seems everytime I leave my phone or lock it the phone refuses to sync and I have to do it manually.
Does anyone have any suggestions?
Only thing I can remember which messed up my Live Mail was I added Facebook and Messenger (on the site) which then messed up my contacts as they were all showing in my phone - even though I had the phone set to only merge with existing contacts - so I deleted them all and re added my contacts which are backed up to my computer via .csv file.
Don't fancy resetting my phone all over again!
I'm starting to think Zune might have my setting saved on the server or something, as last time I did tell it to forget my phone but when I synced my phone after the reset to Zune, all my old Apps appeared on the clean phone.
I'm puzzled and it's starting to P me off now
I'm such a ****!!!
Realised I hadn't ran the network connection setup after the first reset - didn't occur to me after that it didn't automatically set it up like it would out of the box, and I needed to do it myself.
Feel so ashamed and such a noob FFS!
Ah no problem mate, great that you already resolved it yourself