I have HTC Fuze I purchase two weeks ago and having problems with Activesync.
I've installed the software and hook the usb to the computer and it sync just fine.
The next day I tried to sync, it didn't reconize my profile from previous day and made me do another one.
It worked for a couple days, now it says I have two profiles on the device and I need to delete one to sync.
Why is the Activesync not recognizing the very first one I did?
I'm assuming you are getting an error code. It would help if you could tell us the specific code #. It would narrow it down.
Also, are you using Activesync 4.5? Which would be the most recent. My last question is, which Windows Mobile are you using? If you are using WM 6.1 it has a bug which causes problems with Activesync, if you have more than 100 of any category of item that is being synced. Contacts, appointments, notes, etc.
One possibility for why it didn't recognize your profile, have you made any significant changes in your phone during this time?
When you delete one of the profiles, make sure you not only delete the profile on your PC, make sure you delete the extra profile(s) on the activesync on your phone.
I'm not getting an error code, I get the "welcome to Pocket PC Wizard" and it wants me to set the device up all over again.
I am using ActiveSync 4.5 and WM 6.1.
When it sync, I have 54 contacts and 28 calendar events, so it didn't reach the 100 you were talking about.
I did delete everything from the device and PC last night when I set the lastest profile up.
I just plug the USB to the device again today and it pop open the "Welcome to Pocket PC Wizard". I just set everything up last night.
I guess until they fix the bug, I will always have to do this.
Related
I bought a Samsung i640 (wm6) a couple of days ago, but I do not manage to get my contacts from my pc (Win XP, office 2007) to my phone. I am trying to sync by USB cable (comes with the phone) by Activesync 4.5.
I tried a lot of things, all of which did not help. I tried:
- the Activesync 4.5 from the phone package
- the Activesync 4.5 downloaded from Microsoft.com
- Activesync 4.2, not supported by the phone, as the phone says
- deleted the phone profile from Activesync and re-installed it several times
- deleted and re-installed Activesync serverel times
- used the replace phone items with pc items setting, and the combine items setting
- used several Activesync settings, and unchecked the advanced network functionality setting in the phone
- checked my firewall (Kaspersky) settings, disabled Kasperky
- ran the Activesync troubleshoot functionality, no problems found
- checked the .pst file, no problems found
When I added items to my agenda on the phone, they synced nicely to Outlook. Also, a test contact created on the phone appeared in Outlook, but a contact created in Outlook did not appear on the phone.
After trying to sync on a different pc (Win XP, Outlook 2003) the contacts, which I copied to a .pst file from Outlook 2007, nicely appeared in my phone. When I connected to my own pc at home, the contacts appeared as doubles in Outlook, taken from the phone. After deleting some double contacts, they got deleted from my phone as well, although there still was one entry in Outlook.
I decided to clean the profiles from Activesync from my phone, after which all my data on the phone were deleted as well. After syncing again, I noticed that my contacts did not return, as I expected. Also, I noticed some agenda items appeared in my agenda, but only the one which were placed into Outlook from my phone, and the ones created in Outlook did not move to my phone.
So, I think some sort of connection error is on my pc, in Outlook 2007, as all items from my phone get to my pc, but not the other way around. Also, I think my phone settings are corrected, as I managed to put my contacts via Activesync 4.5 on my phone on a different pc.
I hope someone can help me, as I have no clue how to solve did, and I did not find any information on the internet in different forums.
Thanks in advance.
Heya, This is my first winmo device (HTC Raphael [aka HTC Fuze for At&T]) ever and I'm having an abominably annoying time with active sync for wm6.1
every once in a while when I plug my phone in for syncing, I get this error that says:
Result:
There has been a change made on your server that requires you to re-synchronize all items on your device. Please perform a manual sync.
Support Code: 0x80883001
Last synchronized:
Today 11:49 PM
Last attempt:
Today 11:49 PM
I don't know what in the hell is wrong with active sync, but I do know that everytime it does this re-synchronization, I end up having to re-add all my contacts on the People tab on my TF3D interface AND I lose all the custom ring tone assignments for everyone. Is there a way I can make this stop. It's obscenely annoying and I hate active sync with a passion of a million burning suns.
help please?
The only times I've seen this message or a similar one, is when I try to sync with my laptop when I travel and it has a different time than my phone. For example, my laptop is one hour behind the phone time or the other way arround. Fixing the time settings has solved this for me in the past. Though I don't know how would this impact your contacts...
PS,
I hate it too...
The odd thing is, it happens very randomly and I have no idea why the change is there and why it screws with tf3d's favorite ppl tab and assigned ringtones, but it's annoying as all hell.
do you sync outlook calendar items?
I believe I do. I'll try changing something on the computer then sync it and see if the message comes up. otherwise I'll do the opposite and see if that's the issue.
I found out that after adding an event into my calendar via the fuze, active sync will display the above mentioned message and proceed to erase all my contacts in the "People" tab as well as all ringtones associated to all the callers on my contact list.
Help please?
Who do I have to make love to here to get some help?
p.s I'm a very kinky person irl
lol. we're trying to help everyone...
alright, which operating system are you using?
(are you female?)
I'm using Windows Vista
(I can be any gender you like, I don't do S&M though)XD
HELLO
HELLo
HELlo
HEllo
Hello
hello
Here is some more info for you. Says something creating outlook subfolders on the desktop w/o syncing first. Anyway, seems like this is the problem you are describing.
http://social.microsoft.com/Forums/.../thread/161c69c7-eba5-4909-8b2d-0212b5309c41/
I was actually browsing that exact thread. The problem is that I haven't made any folders under outlook. The only thing I did was to add an event into the calendar. Suppose I have an appointment next week say, Monday February 2nd. I go to my fuze and set the appointment via the calenda soft tab. From there, I later sync the fuze to my computer (Vista) and then the error message comes up.
Any attempts to delete the partnership and then recreate a new one will simply just erase all the people I have under the "Peoples" tab on my TF3d Interface. I'd also like to note that all the ringtones that I have assigned for specific contacts also get erased.
honestly, i can't think of anything...
I'd hard reset if i were you
and if you're using vista, you should try to use WMDC 6.1 instead of activesync
WMDC? is it an alternative to syncing?
Sorry, This is indeed my first windows mobile phone so I have very little grasp on various WM softwares and such.
That microsoft forum thread mentions some suggestions to compact your Outlook pst file and check it for errors. If you are syncing to an Outlook pst file, then I would disable the cache mode option in Outlook, make a backup of the pst file, check it for error / repair and compact it to see if that helps.
hihi...lol
i have this error...
win2k
officexp
htc touch diamond2
:-(
If it was my type of problem as in everything gets wiped out and replaced back in (therefore screwing up the tf3d peoples tab.. then I found the answer..
when sync your phone, you are asked what to do if there are conflicts. I misread it and chose replace on device... It should be replace on desktop. Basically I told it that if there was a conflict, to replace everything on my device rather than on my desktop.. now that I changed that, i haven't had that problem.. at all.
''repllog.exe''error
hi guys,
i m facing the problem when i connect mobile via sync it shows error
''can not exute repllog.exe''
plz help me.
thx.
I use a IBM Thinkpad with Windows Xp and have installed Activesync. I also have a HTC Fuze.
When I connect the Fuze it sync just fine. The next day when the laptop has been turn off for the day and I try to sync again, it acts like I didn't sync just yesterday and makes me go through the whole process again. So I do it and now I have two sync names on my device.
When I come back on the third day, it does it again and wants me to delete one of the sync names!
Does anyone know why it will not keep the first one only and not make me keep resyncing?
Hi guys,
I had my HD sync'd to my home computer, and everything was nicely uptodate (calendars, contacts/phonebook, notes etc).
I decided to install activesync on my work computer and sync it to that while at work. It said that "an existing partnership was on my phone with another computer", and asked me if I wanted to create a new partnership - so I did. But I made sure I did NOT sync my works outlook or calender, it was just a pairing, no data to sync.
Now i've come back home, plugged my HD back into my home computer, and it says that "an existing partnership was on my phone with another computer", and asked me if I wanted to create a new partnership, so I did (again). But this time it errors when trying to sync, and worse yet, all my calender appointments, and my entire contact list is empty on the phone!!
(im not stressing too much because I have a PIM backup, and everything still exists within outlook on my computer anyway)... But whats going on?
Is there a file or something stored on the phone that tells the computer that it is already partnered?
Is it possible to sync two machines?
Any advice, or help would be much appriciated.
Thanks.
Any ideas guys?
Hi all,
It driving me insane that I can't work it out why Activesync is not syncing my phone.
Here is the situation. Got the phone from my brother. With him it synced fine, with USB cable, with Outlook 2003 and WM6.5.
I have the same setup but Outlook 2007.
What happens is that when it connects, it finds the device, I only set it to sync contact, tasks and calender of outlook. It then says "Looking for changes" and soon after it says "Synchronizing". But then it hangs.
I searched the forum and the internet. I tried reconfiguring, soft resets, installing CompanionLink (software that works through Activesync).
No joy!
I simply want to be able to keep my contacts, calender and tasks from outlook synced. Nothing more.
Any help!!?!
I had the same problem when i used Active Sync from XP, but i works when im using Win7.
Try deleting all the Active Sync settings and make the configuration from Win7. When i did that it worked when i connect to the PC with XP - strange but true...
Ok. But what do you mean with "make the setting for win7"?
Yay! Got it to work!
Funny that I had the feeling in the beginning that it might be the amount of to-be-synced items was going to be too big. And somewhere on the net I found someone with the same idea.
I disconnected the device (usb cable). I removed the device from the "file" dropdown menu. And reconnected the usb-cable. When prompted with the wizard, in the settings I deselected ALL the to be synced categories.
Then it found the device and it synced... nothing.
But it said it synced.
Then I opened the option menu in Activesync and added only the contacts. And hurray! It started syncing. Then I added the agenda and hurray again!
The only thing that happened is that I ended up with duplicate contacts and agenda items. But after an hour I had that fixed too.
Note: Although I don't think that it contributed to the solution, I did reinstall and soft-resetted the device before I did all this. Just to let you know...
Traveller22 said:
Hi all,
It driving me insane that I can't work it out why Activesync is not syncing my phone.
Here is the situation. Got the phone from my brother. With him it synced fine, with USB cable, with Outlook 2003 and WM6.5.
I have the same setup but Outlook 2007.
What happens is that when it connects, it finds the device, I only set it to sync contact, tasks and calender of outlook. It then says "Looking for changes" and soon after it says "Synchronizing". But then it hangs.
I searched the forum and the internet. I tried reconfiguring, soft resets, installing CompanionLink (software that works through Activesync).
No joy!
I simply want to be able to keep my contacts, calender and tasks from outlook synced. Nothing more.
Any help!!?!
Click to expand...
Click to collapse
Try this:
1. At setting | connections | Run the the 'USB to PC'
2. Uncheck "Enable faster data..."
3. Uncheck "Ask me first about USB...."
4. Soft reset phone & PC
5. sync again.
Note: This may enable activesync works but file transfer from PC to Phone/Storage will fall back. may need to swap the setting back.
HOPE it helps.