Active sync issue (change made on server require re-sync) - General Questions and Answers

Heya, This is my first winmo device (HTC Raphael [aka HTC Fuze for At&T]) ever and I'm having an abominably annoying time with active sync for wm6.1
every once in a while when I plug my phone in for syncing, I get this error that says:
Result:
There has been a change made on your server that requires you to re-synchronize all items on your device. Please perform a manual sync.
Support Code: 0x80883001
Last synchronized:
Today 11:49 PM
Last attempt:
Today 11:49 PM
I don't know what in the hell is wrong with active sync, but I do know that everytime it does this re-synchronization, I end up having to re-add all my contacts on the People tab on my TF3D interface AND I lose all the custom ring tone assignments for everyone. Is there a way I can make this stop. It's obscenely annoying and I hate active sync with a passion of a million burning suns.

help please?

The only times I've seen this message or a similar one, is when I try to sync with my laptop when I travel and it has a different time than my phone. For example, my laptop is one hour behind the phone time or the other way arround. Fixing the time settings has solved this for me in the past. Though I don't know how would this impact your contacts...
PS,
I hate it too...

The odd thing is, it happens very randomly and I have no idea why the change is there and why it screws with tf3d's favorite ppl tab and assigned ringtones, but it's annoying as all hell.

do you sync outlook calendar items?

I believe I do. I'll try changing something on the computer then sync it and see if the message comes up. otherwise I'll do the opposite and see if that's the issue.

I found out that after adding an event into my calendar via the fuze, active sync will display the above mentioned message and proceed to erase all my contacts in the "People" tab as well as all ringtones associated to all the callers on my contact list.

Help please?

Who do I have to make love to here to get some help?
p.s I'm a very kinky person irl

lol. we're trying to help everyone...
alright, which operating system are you using?
(are you female?)

I'm using Windows Vista
(I can be any gender you like, I don't do S&M though)XD

HELLO
HELLo
HELlo
HEllo
Hello
hello

Here is some more info for you. Says something creating outlook subfolders on the desktop w/o syncing first. Anyway, seems like this is the problem you are describing.
http://social.microsoft.com/Forums/.../thread/161c69c7-eba5-4909-8b2d-0212b5309c41/

I was actually browsing that exact thread. The problem is that I haven't made any folders under outlook. The only thing I did was to add an event into the calendar. Suppose I have an appointment next week say, Monday February 2nd. I go to my fuze and set the appointment via the calenda soft tab. From there, I later sync the fuze to my computer (Vista) and then the error message comes up.
Any attempts to delete the partnership and then recreate a new one will simply just erase all the people I have under the "Peoples" tab on my TF3d Interface. I'd also like to note that all the ringtones that I have assigned for specific contacts also get erased.

honestly, i can't think of anything...
I'd hard reset if i were you
and if you're using vista, you should try to use WMDC 6.1 instead of activesync

WMDC? is it an alternative to syncing?
Sorry, This is indeed my first windows mobile phone so I have very little grasp on various WM softwares and such.

That microsoft forum thread mentions some suggestions to compact your Outlook pst file and check it for errors. If you are syncing to an Outlook pst file, then I would disable the cache mode option in Outlook, make a backup of the pst file, check it for error / repair and compact it to see if that helps.

hihi...lol
i have this error...
win2k
officexp
htc touch diamond2
:-(

If it was my type of problem as in everything gets wiped out and replaced back in (therefore screwing up the tf3d peoples tab.. then I found the answer..
when sync your phone, you are asked what to do if there are conflicts. I misread it and chose replace on device... It should be replace on desktop. Basically I told it that if there was a conflict, to replace everything on my device rather than on my desktop.. now that I changed that, i haven't had that problem.. at all.

''repllog.exe''error
hi guys,
i m facing the problem when i connect mobile via sync it shows error
''can not exute repllog.exe''
plz help me.
thx.

Related

Pocket Outlook broken!

I tried to install Microsoft's Outlook SMS add-in recently, which is meant to make desktop outlook work with text messages as well as emails, via your pocket pc. However, once installed it told me that I needed service pack 1 for windows XP which I dont have, so it wouldnt work. SO I uninstalled it...
It came off the computer fine but it left my Pocket Outlook in a mess and I cant sort it out. At first, my inboxes (for sms and email) were replaced with a new folder call 'IPM:root'. This folder contained all usual items such as inbox, outbox etc except they were all permanently empty. I got around this by restoring to a backup from the pervious day which was fine, but now the IPM:root folder has randomly reappeared!
The odd thing is that when I have new emails or texts, they show up on the today screen, but when I press them it takes me to an empty inbox.
Any help would be hugely appreciated, or I will have to do a hard reset, my last one was only about a week ago!!
i have the same problem .. and nobody has an solution for this ?? ;/
I found no solution.. I did a 'hard-reset' and didnt try to use that software again as it is very broken. This is annoying but necessary.
I posted request for solution weeks ago and never heard anything. Couple people also had same problem but only way to fix it hard reset.
I noticed the help in all my programs are also blank now. Which leads me to believe outlook and help uses some display program which got corrupted.
I had the same problem and the only way I found to fix it was to delete the exchange server from ActiveSync while connected to the PC and then I reconfigured it by unplugging and plugging the device from my machine.
Gabo

Calendar Not Syncing via Exchange!!!

Have a Kaiser not TILT which out of the box had no issue calendar syncing via Exchange directly along w/ emails and contacts.
I am on the AT&T network as well.
Upgraded ROM to Schap's newest and calendar wouldn't sync
Upgraded to Dutty's Touch WWE as well and calendar wouldn't sync
My radio is the standard from Kaiser 1.27.12.11
ANY AND ALL HELP WOULD BE GREATLY APPRECIATED>>>
PLEASE HELP!!!
dsy
Just curious....
Are you syncing directly with Exchange via push-type activesync? Or syncing with your local calendar on your PC with activesync?
I am going direct to Exchange. For my company, I had to add Server Source in Activesync (after adding my company's security certificate), and enter in all the relevant info (server name, secure connection or not, username/password, etc).
Not sure if that sheds any light....good luck.
kwickone said:
Just curious....
Are you syncing directly with Exchange via push-type activesync? Or syncing with your local calendar on your PC with activesync?
I am going direct to Exchange. For my company, I had to add Server Source in Activesync (after adding my company's security certificate), and enter in all the relevant info (server name, secure connection or not, username/password, etc).
Not sure if that sheds any light....good luck.
Click to expand...
Click to collapse
I am doing it directly to Exchange...we don't use certficates and it works on my hermes with no problem and with custom ROMS...yet once I began using custom ROMS on my Kaiser it stopped syncing ONLY my calendar items...I just deleted the partnership directly on the phone just now and re-added it back, but to no avail...problem still exists...during the initial sync Active Sync on the phone even says syncing 200 calendar items, yet the calendar shows nothing...
HELP!!!!
When you look in activesync on your phone does it give any error code etc? I have heard of issues with corrupt appointments giving off errors when syncing. Any error will stop the sync of that piece of outlook. IE email gets and error email won't sync, but calendar will etc etc...
shadowace said:
When you look in activesync on your phone does it give any error code etc? I have heard of issues with corrupt appointments giving off errors when syncing. Any error will stop the sync of that piece of outlook. IE email gets and error email won't sync, but calendar will etc etc...
Click to expand...
Click to collapse
Unfortunately no error codes at all it as if it works perfectly...yet when looking at your calendar, nothing is there...i am miffed and pissed at the same time therefore miff-pissed
I guess for the sake of narrowing down the issue, you could re-flash the original Kaiser ROM. The link is posted here somewhere.
I don't know what could be going on. I have the Tilt. I have flashed several ROMs (all based on ATT ROM though), and never had any issues.
Best of luck.
i know this sounds strange but did you flash another radio when you flashed the new ROM's?
Reason being, on my Hermes certain Radio's made my Exchange syncing go crazy. Flashing a different radio version solve my problem. Might be worth a try if you havent?
This may sound stupid, but have you verified the date on your phone? Maybe you are accidently 1 year early, so it is syncing your appts but you are looking for them a year from now or whatever. I did this once and it drove me crazy.
Thank you both for your comments/suggestions...the date is correct as I have verified it...as for the radio, I did NOT upgrade the radio from the original that came with the device...even on my hermes I never ever had this type of issue...guess I will try looking at a different radio and seeing if I should flash that..problem is that most people who have the HTC radio .11 say that there is no benefit to upgrading the radio at all. I am beyond miffed!!!
Just upgraded the radio to .17; deleted partnership on the PC and the Kaiser, soft reset device; added partnership back and sync'd...STILL NO CALENDAR!!!! UGGH!!!!! PLEASE HELP!!!
humorme201 said:
Just upgraded the radio to .17; deleted partnership on the PC and the Kaiser, soft reset device; added partnership back and sync'd...STILL NO CALENDAR!!!! UGGH!!!!! PLEASE HELP!!!
Click to expand...
Click to collapse
What operating system are you using? Vista WMDC v6.1 or MS Active Sync v4.5? If you're using Vista you may need to update WMDC to v6.1 and if WinXP you may need to update to Active Sync v4.5. If that is done, please delete and recreate your partnership again...sorry, then under File > Connections menu please select option that says "This computer is connected to" and choose [The Internet]. This is basically part of the process for "How to: Connect to Internet via 2 different proxy settings (1 for GPRS and 1 for Wifi/ActiveSync) and somehow it works for me...maybe as a fluke of luck... Establish a cable connection and sync...takes a bit of time...Please PM me for the documentation if you're interested.
I'm having a similar problem but email won't sync on mine where Calendar does.
I'm using a fresh O2 Stellar (no mods) & Vista WMDC 6.1.6965
Calendar syncs over the air without issue.
My previous O2 mini-s worked flawlessly as do others in my company.
No errors are reported by activesync and it thinks everything is wonderful.
Any tips? It's immensley annoying.
I am using Vista along with the most recent version of WMDC 6.1xxx; i have deleted and recreated the partnerships so many times...no matter what ROM i use it only syncs my contacts and emails...never the calendar..gonna try 1 more time now..I just don't understand this...even w/ my Hermes I never had this issue.
Stranger still...
In my case I can sync everything except appointments created on my device. They just never sync.
Same Problem with user in my company...
I am part of the IT group in my company and 1 of our users are experiencing the same issue.
Good News: Its not your phone. I've tested the users email on multiple phones and receives same result.
Ban News: Still haven't pin pointed the issue
Try running ScanPST.exe on your pc... Maybe something corrupt in your outlook calendar causing the problem.
Calendar appointments created on my device are the only things that won't sync for me. First noticed it when ActiveSync drained my battery in about an hour and a half from attempting and re-attempting to sync to exchange server. I have not installed any new programs, changed any configuration settings, or updated ROM recently to cause this.
black07civic said:
Same Problem with user in my company...
I am part of the IT group in my company and 1 of our users are experiencing the same issue.
Good News: Its not your phone. I've tested the users email on multiple phones and receives same result.
Ban News: Still haven't pin pointed the issue
Try running ScanPST.exe on your pc... Maybe something corrupt in your outlook calendar causing the problem.
Click to expand...
Click to collapse
Had this problem awhile ago, and switched ROMS and it went away. Back again. ran the scanpst on all psts and ost, deleted partnesrhips and no go. Really annoying.
See this thread as well. I started it awhile ago and it never had a firm resolution.
http://forum.xda-developers.com/showthread.php?t=408741
I have had the same problem on a few ROMs as well as the one I’m on now. One thing to note is I also noticed a contact added to the device would not sync as well. Anyway it's a bad work around but I found something and it will get ALL of your stuff to sync. I found it on another site's forums (sorry cvan remember which one) when I could not find anything about it here other than people mentioning they had the same problem but no solution.
1. Change your Time Zone to a NON-DST time zone (I’ve used GMT-4:30 Caracas) and save the setting.
2. Click ‘Yes” to saving changes to the clock setting.
3. Manually hit Sync in ActiveSync on your device and let it go over your cellular line (sorry haven’t tried it hooked a PC)
4. Once completed change back to your original Time Zone, sync again, and all should be well.
I have to do this EVERY time I add a new appointment to the device directly. I hope this help and I’m REALLY hoping one of you guys can figure this one out and come up with a fix.
Dave
AT&T Tilt
ROM: [30 September 2008] HyperDragon III Raphael WWE
Hard SPL: 3.29
Radio: 1.65.24.36
Tek420 said:
I have had the same problem on a few ROMs as well as the one I’m on now. One thing to note is I also noticed a contact added to the device would not sync as well. Anyway it's a bad work around but I found something and it will get ALL of your stuff to sync. I found it on another site's forums (sorry cvan remember which one) when I could not find anything about it here other than people mentioning they had the same problem but no solution.
1. Change your Time Zone to a NON-DST time zone (I’ve used GMT-4:30 Caracas) and save the setting.
2. Click ‘Yes” to saving changes to the clock setting.
3. Manually hit Sync in ActiveSync on your device and let it go over your cellular line (sorry haven’t tried it hooked a PC)
4. Once completed change back to your original Time Zone, sync again, and all should be well.
I have to do this EVERY time I add a new appointment to the device directly. I hope this help and I’m REALLY hoping one of you guys can figure this one out and come up with a fix.
Dave
AT&T Tilt
ROM: [30 September 2008] HyperDragon III Raphael WWE
Hard SPL: 3.29
Radio: 1.65.24.36
Click to expand...
Click to collapse
no success for me . . . .

Problems with Activesync!

Hi...to some of the more experienced hands out there. I have a problem with Microsoft Active sync 4.5.
I introduced new categories for my contacts in Outlook 2007. these copied fine, but what happens is...i get an error message saying synchronization cannot be completed. at this time, when i sync using the active sync application on my vox, it works and synchronises fine....all this after i disabled advanced network functionality.
the above process takes nearly 10mins! that too, after i manually press the sync button on my mobile! is there any way to solve this problem?
also, i wish to know if there is anyway one can add more fields to the phones contact book. i added and entered data in new fields in outlook 2007, but this wasnt transmitted to my mobile.......we have useless entries like pager, radio ( what the hell is that!! ) and so on, but not a single place where one can enter an extra mobile no. for instance!!!
can any one help? tried a lot of fora, but no one seems to have any proper solution for this one!
a new challenge for xda developers forum! thanx in advance, its maddening doing this sync manually every bloody time!
Try deleting the device from activesync while device is disconnected and then adding it again by reconnecting.
Tried but no result!
thank u but i tried all the obvious solutions.....else i wouldnt have started this post. all this works only with advanced network functionality off, mind u, and it takes ages!
rghai6 said:
Try deleting the device from activesync while device is disconnected and then adding it again by reconnecting.
Click to expand...
Click to collapse
Get rid of ActiveSync ASAP else you will regret
getting rid of active sync is fine, but the alternate solution? how else do i sync all my info? do u have any good programs for that? can u upload here

Activsync problems

I have HTC Fuze I purchase two weeks ago and having problems with Activesync.
I've installed the software and hook the usb to the computer and it sync just fine.
The next day I tried to sync, it didn't reconize my profile from previous day and made me do another one.
It worked for a couple days, now it says I have two profiles on the device and I need to delete one to sync.
Why is the Activesync not recognizing the very first one I did?
I'm assuming you are getting an error code. It would help if you could tell us the specific code #. It would narrow it down.
Also, are you using Activesync 4.5? Which would be the most recent. My last question is, which Windows Mobile are you using? If you are using WM 6.1 it has a bug which causes problems with Activesync, if you have more than 100 of any category of item that is being synced. Contacts, appointments, notes, etc.
One possibility for why it didn't recognize your profile, have you made any significant changes in your phone during this time?
When you delete one of the profiles, make sure you not only delete the profile on your PC, make sure you delete the extra profile(s) on the activesync on your phone.
I'm not getting an error code, I get the "welcome to Pocket PC Wizard" and it wants me to set the device up all over again.
I am using ActiveSync 4.5 and WM 6.1.
When it sync, I have 54 contacts and 28 calendar events, so it didn't reach the 100 you were talking about.
I did delete everything from the device and PC last night when I set the lastest profile up.
I just plug the USB to the device again today and it pop open the "Welcome to Pocket PC Wizard". I just set everything up last night.
I guess until they fix the bug, I will always have to do this.

Activesync deleted my outlook contacts.

Hi all-
I am having some trouble with active sync and outlook. I have a standard rom fuze syncing to outlook 2000 on a windows xp computer. The other day after a sync I noticed my contacts in outlook were all deleted, yet they are still on the phone. I noticed in active sync on the computer that it is only syncing the calendar, favorites and files, not contacts. When I look in the active sync program on the phone I see that the contacts option is now grayed out and is not available to select. I am not worried about loosing my database, I use pim backup, I just want to get my contacts back onto my computer. I have been using windows phones for several years and have never come across this problem before..
I deleted the partnership both on the phone and on the computer, and then re established the syncing partnership. At first if appeared it would sync the contacts, but when the syncing process was done, I was back to where I started with the contacts grayed out again.
I did come across these threads:
http://forum.xda-developers.com/showthread.php?t=428257
http://forum.xda-developers.com/showthread.php?t=264609
http://forum.xda-developers.com/showthread.php?t=246075
and none of them provided any help to my situation.
One person did suggest installing some office xp updates which did not help, someone suggested to hard reset the phone but before I do that I wanted to ask if anyone knows of anything else I can try, and how I can prevent this from happening again. Any help would be greatly appreciated!
Jon
http://myphone.microsoft.com/ its free, use it next time.
Handy thing that
thanks Jack of Clubs for the helpful link. I will definately check that out...
But for now, I need to get those contacts back into outlook. I use outlook to sync from my windows phone to a few nokia phones.
Anyone have any ideas I can try before a hard reset?
You didn't setup any type of exchange for your contacts for another server did you? Since my move to Vista/7 and the updated WMDC I haven't had that problem. Good luck...let us know how its sovled.
no, i don't have any type of exchange setup. just basic syncing to activesync through usb cable. quite baffling to me..
Deleted Out look contacts
This happened to me, luckily i found all my contacts in the deleted folder of Outlook and simply restored them, it has to do with the direction of syncing, i.e. pc to device or device to pc, on will over write the other......
yes, I did copy the deleted items back into the contact database.
I am trying to figure out how to re establish the syncing relationship between the phone and outlook..
jonyboy27 said:
yes, I did copy the deleted items back into the contact database.
I am trying to figure out how to re establish the syncing relationship between the phone and outlook..
Click to expand...
Click to collapse
thats really hard to do. i couldnt figure it out the one time i ended the partnership then tried to re-establish it.

Categories

Resources