Pocket Outlook broken! - General Topics

I tried to install Microsoft's Outlook SMS add-in recently, which is meant to make desktop outlook work with text messages as well as emails, via your pocket pc. However, once installed it told me that I needed service pack 1 for windows XP which I dont have, so it wouldnt work. SO I uninstalled it...
It came off the computer fine but it left my Pocket Outlook in a mess and I cant sort it out. At first, my inboxes (for sms and email) were replaced with a new folder call 'IPM:root'. This folder contained all usual items such as inbox, outbox etc except they were all permanently empty. I got around this by restoring to a backup from the pervious day which was fine, but now the IPM:root folder has randomly reappeared!
The odd thing is that when I have new emails or texts, they show up on the today screen, but when I press them it takes me to an empty inbox.
Any help would be hugely appreciated, or I will have to do a hard reset, my last one was only about a week ago!!

i have the same problem .. and nobody has an solution for this ?? ;/

I found no solution.. I did a 'hard-reset' and didnt try to use that software again as it is very broken. This is annoying but necessary.

I posted request for solution weeks ago and never heard anything. Couple people also had same problem but only way to fix it hard reset.
I noticed the help in all my programs are also blank now. Which leads me to believe outlook and help uses some display program which got corrupted.

I had the same problem and the only way I found to fix it was to delete the exchange server from ActiveSync while connected to the PC and then I reconfigured it by unplugging and plugging the device from my machine.
Gabo

Related

ActiveSync Problem

I am having a problem with ActiveSync on my phone an Orange M700 running the HTC P3600 ROM. It was working with no problems until a few weeks ago when it stopped syncing. I have tested the laptop with another PPC and ActiveSync notices it straight away.
I have installed ActiveSync 4.5 to no avail so I returned to 4.2 and still nothing. I deleted all partnerships in both the phone and the laptop and when I plugged it back in the Windows saw the device as there was a pop up bubble in the bottom right corner but ActiveSync never kicked in.
I have had a look at the ActiveSync settings in the M700 but everything looks fine to me.
I have also been having problems with my 3G connection not connecting and doing the regular syncs it normally does e.g. my personal mail every 5 mins, my yahoo mail every hour and the weather every 2 hours. The only thing that has changed in this time is that I installed Fring, I can't imagine its related but I uninstalled Fring just in case but still no luck.
Anyone got any ideas how to fix it as I have some new appointments (I'm not sure which ones) in my PDA which I want to get synced before messing around with hard resets etc.
Thanks
Did you delete any notifications of any kind, usually replog files? If YES, then you just deleted your notification to activate Active Sync on your computer. You can solve that easily by returning the file. READ this for the solution: http://www.cs.pitt.edu/~jmisurda/ppc/blog/index.php?entry=entry051203-201515
...
cktlcmd said:
Did you delete any notifications of any kind, usually replog files? If YES, then you just deleted your notification to activate Active Sync on your computer. You can solve that easily by returning the file. READ this for the solution: http://www.cs.pitt.edu/~jmisurda/ppc/blog/index.php?entry=entry051203-201515
...
Click to expand...
Click to collapse
I don't think I did that but I tried the file anyway, still no joy. I think my phone is also vibrating when I plug it into the PC now, very strange.
LSmith4285 said:
I don't think I did that but I tried the file anyway, still no joy. I think my phone is also vibrating when I plug it into the PC now, very strange.
Click to expand...
Click to collapse
Have you ever used Check Notifications? It is a free software to clear away JUNK notifications.
Link: http://www.scarybearsoftware.com/cn_overview.html
Sometimes, our PPC just creates duplicates of certain Notifications that can cause conflicts with some softwares. Maybe this is what is happening in your device. You can try and download Check Notifications, even though it says it is only compatible with WM 2003, I use it for my HTC Universal (WM5). Just go to Check Notifications settings and tick the 3 choices, run it and CLEAR those pesky bugs.
...
cktlcmd said:
Have you ever used Check Notifications? It is a free software to clear away JUNK notifications.
Link: http://www.scarybearsoftware.com/cn_overview.html
Sometimes, our PPC just creates duplicates of certain Notifications that can cause conflicts with some softwares. Maybe this is what is happening in your device. You can try and download Check Notifications, even though it says it is only compatible with WM 2003, I use it for my HTC Universal (WM5). Just go to Check Notifications settings and tick the 3 choices, run it and CLEAR those pesky bugs.
...
Click to expand...
Click to collapse
Right I ticked the three boxes and cleared the issues but still nothing
Normally I'd just hard reset but I am worried about losing appointments I've forgotten I have made since my last sync.
LSmith4285 said:
Right I ticked the three boxes and cleared the issues but still nothing
Normally I'd just hard reset but I am worried about losing appointments I've forgotten I have made since my last sync.
Click to expand...
Click to collapse
I don't know what else to suggest.
If you do decide to HARD RESET, take a look at this FREE BABKUP program for contacts and calendar events: http://forum.xda-developers.com/showthread.php?t=299705&highlight=backup
I hate doing hard resets myself, that is why I have SPB Backup configured to do automatic backups everyday at 5AM.
Good Luck...
---
Thanks for your help.
I'm not sure how I am going to progress this. My major issue is that we use GroupWise at work with a third party app to allow the PocketPCs to sync with it. When you set it up it blanks the device before you can do anything, if I wait and import everything after this it usually can't cope with the levels of changes and kills the system on the server.
Oh joy, why wasn't someone looking at the "bigger picture" when we choose an e-mail system.....

Active sync issue (change made on server require re-sync)

Heya, This is my first winmo device (HTC Raphael [aka HTC Fuze for At&T]) ever and I'm having an abominably annoying time with active sync for wm6.1
every once in a while when I plug my phone in for syncing, I get this error that says:
Result:
There has been a change made on your server that requires you to re-synchronize all items on your device. Please perform a manual sync.
Support Code: 0x80883001
Last synchronized:
Today 11:49 PM
Last attempt:
Today 11:49 PM
I don't know what in the hell is wrong with active sync, but I do know that everytime it does this re-synchronization, I end up having to re-add all my contacts on the People tab on my TF3D interface AND I lose all the custom ring tone assignments for everyone. Is there a way I can make this stop. It's obscenely annoying and I hate active sync with a passion of a million burning suns.
help please?
The only times I've seen this message or a similar one, is when I try to sync with my laptop when I travel and it has a different time than my phone. For example, my laptop is one hour behind the phone time or the other way arround. Fixing the time settings has solved this for me in the past. Though I don't know how would this impact your contacts...
PS,
I hate it too...
The odd thing is, it happens very randomly and I have no idea why the change is there and why it screws with tf3d's favorite ppl tab and assigned ringtones, but it's annoying as all hell.
do you sync outlook calendar items?
I believe I do. I'll try changing something on the computer then sync it and see if the message comes up. otherwise I'll do the opposite and see if that's the issue.
I found out that after adding an event into my calendar via the fuze, active sync will display the above mentioned message and proceed to erase all my contacts in the "People" tab as well as all ringtones associated to all the callers on my contact list.
Help please?
Who do I have to make love to here to get some help?
p.s I'm a very kinky person irl
lol. we're trying to help everyone...
alright, which operating system are you using?
(are you female?)
I'm using Windows Vista
(I can be any gender you like, I don't do S&M though)XD
HELLO
HELLo
HELlo
HEllo
Hello
hello
Here is some more info for you. Says something creating outlook subfolders on the desktop w/o syncing first. Anyway, seems like this is the problem you are describing.
http://social.microsoft.com/Forums/.../thread/161c69c7-eba5-4909-8b2d-0212b5309c41/
I was actually browsing that exact thread. The problem is that I haven't made any folders under outlook. The only thing I did was to add an event into the calendar. Suppose I have an appointment next week say, Monday February 2nd. I go to my fuze and set the appointment via the calenda soft tab. From there, I later sync the fuze to my computer (Vista) and then the error message comes up.
Any attempts to delete the partnership and then recreate a new one will simply just erase all the people I have under the "Peoples" tab on my TF3d Interface. I'd also like to note that all the ringtones that I have assigned for specific contacts also get erased.
honestly, i can't think of anything...
I'd hard reset if i were you
and if you're using vista, you should try to use WMDC 6.1 instead of activesync
WMDC? is it an alternative to syncing?
Sorry, This is indeed my first windows mobile phone so I have very little grasp on various WM softwares and such.
That microsoft forum thread mentions some suggestions to compact your Outlook pst file and check it for errors. If you are syncing to an Outlook pst file, then I would disable the cache mode option in Outlook, make a backup of the pst file, check it for error / repair and compact it to see if that helps.
hihi...lol
i have this error...
win2k
officexp
htc touch diamond2
:-(
If it was my type of problem as in everything gets wiped out and replaced back in (therefore screwing up the tf3d peoples tab.. then I found the answer..
when sync your phone, you are asked what to do if there are conflicts. I misread it and chose replace on device... It should be replace on desktop. Basically I told it that if there was a conflict, to replace everything on my device rather than on my desktop.. now that I changed that, i haven't had that problem.. at all.
''repllog.exe''error
hi guys,
i m facing the problem when i connect mobile via sync it shows error
''can not exute repllog.exe''
plz help me.
thx.

Emails disappearing from exchange inbox and calendar not syncing help please

Hi all, I'm fairly experienced with the WM world (been using since WM2002) and am usually able to fix plenty of people's problems (on here and in the real world). I have run into an issue that I haven't quite been able to figure out. If it were my phone, I'd probably reflash a different rom on it (or even same one) and try it again fresh, but since it is not my phone I haven't tried it yet. Anyways, here is the issue.
My coworker has configured his phone running his provider's stock WM6.1 standard rom. He (well me, he had no idea it was possible until I showed him) is trying to connect his phone to the company's exchange server to get email on the phone. I have configured this (or instructed how to do this) for over 25 people where I work, and the only issues that I have ever run into were certificate issues. I manually pulled down the root certificate, made a cab file containing it, and installed it on his phone. This is easily verified by accessing the company's OWA site from Pocket IE. Without the certificate installed, a certificate warning appears, and with it you access without a problem (which I can do). So certificate, checked.
Now after a soft reset, it comes time to configure it. I get the email address, password, and domain in without a problem. Then the OWA address is put into the server address. Then the specific mail and calendar items are configured (such as retain last 3 days of mail, download 50KB of each message, show last 2 weeks of calendar, etc.), and finish is hit. The device successfully syncs, with no errors appearing on the screen. I even see items come down in activesync (such as syncing 82 contacts, 5 calendar events, and some emails).
I opened pocket outlook, and his inbox is empty. Odd, so I send him a test email from my AT&T Tilt (cooked WM 6.1 rom), and it arrives to his device on the next send/receive. Then, I hit send receive again on his phone and the test email disappears. I have tried changing the "retain" option for email from last 3 days to last 2 weeks, and no difference. Also the Calendar is empty. I sent him a meeting request and he accepted it, but it isn't on his mobile phone's calendar (but it is on the exchange calendar).
The only thing that I could think of is a rule to move everything to his personal folder on his laptop, but he says that he doesn't have one and moves everything over by hand. I'm thinking about swinging by his desk and confirming, but he isn't dumb and I'm sure he isn't lying about it.
I have been searching google (here and full internet google) without much luck. Thanks for any ideas to try, or else I'm gonna go soft reset his phone
Jason
Well he did tell me when he closed outlook on his work PC, everything started working right. I might try to swing by and look at his outlook afterall.
Jason
btw, if your poutlook syncs only new mails, and your server is configured to not keep messages on the server, the message might be deleted every other send/receive.

Outlook Mobile messages problem

Hello everybody!
Hope someone can help me, as this is a troublesome issue:
First of all, I'm on a Touch Pro with a Stock WWE ROM. The one that was provided with the phone.
Since yesterday, and without any apparent cause (haven't installed/changed a thing), the Pocket Outlook refuses to open my email messages.
I get the email in the inbox, but when trying to load a message, it just flashes the taskbar, changing the 'X' closing button to 'ok', marks the message as read, but doesn't load it.
The weird thing is it does open the SMS messages. I'm guessing that works because of the threaded view being enabled, so the viewer program is different.
I've tried to erase the account (GMail) and recreate it, didn't help at all.
Any ideas?
Can I reinstall the Outlook in any way without Hard-resetting the device?
Thanks a lot!
no you cant reinstall outlook, its integrated into the rom so cant be uninstalled.
Never seen that problem with out look before. Do you sync ur phone via active sync by anychance?
Yes, I sync by ActiveSync. Everything was working fine until a few days ago, and it's been about 3-4 months since my last hard reset...
I've ended up hard-resetting again... No choise when it comes to email. I need it working...
Thanks for the help anyway.
I am having the same issue with my touch pro runnnig mighty rom 4 with manila 2.1. I am using hotmail (via windows live) for email and nuevasync for calendar sync.
Anyone have any ideas?

Outlook Mobile messages problem

Hello everybody!
Hope someone can help me, as this is a troublesome issue:
First of all, I'm on a Touch Pro with a Stock WWE ROM. The one that was provided with the phone.
Since yesterday, and without any apparent cause (haven't installed/changed a thing), the Pocket Outlook refuses to open my email messages.
I get the email in the inbox, but when trying to load a message, it just flashes the taskbar, changing the 'X' closing button to 'ok', marks the message as read, but doesn't load it.
The weird thing is it does open the SMS messages. I'm guessing that works because of the threaded view being enabled, so the viewer program is different.
I've tried to erase the account (GMail) and recreate it, didn't help at all.
Any ideas?
Can I reinstall the Outlook in any way without Hard-resetting the device?
Thanks a lot!
wow sounds pretty similar to my problem (except i couldn't open sms's either).
I found my problem to be my memory card....maybe try removing ur memory card(if you have one installed) and resetting the phone, then try to access your outlook messages.....worked for me anyway....hope it helps

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