I bought a Samsung i640 (wm6) a couple of days ago, but I do not manage to get my contacts from my pc (Win XP, office 2007) to my phone. I am trying to sync by USB cable (comes with the phone) by Activesync 4.5.
I tried a lot of things, all of which did not help. I tried:
- the Activesync 4.5 from the phone package
- the Activesync 4.5 downloaded from Microsoft.com
- Activesync 4.2, not supported by the phone, as the phone says
- deleted the phone profile from Activesync and re-installed it several times
- deleted and re-installed Activesync serverel times
- used the replace phone items with pc items setting, and the combine items setting
- used several Activesync settings, and unchecked the advanced network functionality setting in the phone
- checked my firewall (Kaspersky) settings, disabled Kasperky
- ran the Activesync troubleshoot functionality, no problems found
- checked the .pst file, no problems found
When I added items to my agenda on the phone, they synced nicely to Outlook. Also, a test contact created on the phone appeared in Outlook, but a contact created in Outlook did not appear on the phone.
After trying to sync on a different pc (Win XP, Outlook 2003) the contacts, which I copied to a .pst file from Outlook 2007, nicely appeared in my phone. When I connected to my own pc at home, the contacts appeared as doubles in Outlook, taken from the phone. After deleting some double contacts, they got deleted from my phone as well, although there still was one entry in Outlook.
I decided to clean the profiles from Activesync from my phone, after which all my data on the phone were deleted as well. After syncing again, I noticed that my contacts did not return, as I expected. Also, I noticed some agenda items appeared in my agenda, but only the one which were placed into Outlook from my phone, and the ones created in Outlook did not move to my phone.
So, I think some sort of connection error is on my pc, in Outlook 2007, as all items from my phone get to my pc, but not the other way around. Also, I think my phone settings are corrected, as I managed to put my contacts via Activesync 4.5 on my phone on a different pc.
I hope someone can help me, as I have no clue how to solve did, and I did not find any information on the internet in different forums.
Thanks in advance.
Related
I have HTC Fuze I purchase two weeks ago and having problems with Activesync.
I've installed the software and hook the usb to the computer and it sync just fine.
The next day I tried to sync, it didn't reconize my profile from previous day and made me do another one.
It worked for a couple days, now it says I have two profiles on the device and I need to delete one to sync.
Why is the Activesync not recognizing the very first one I did?
I'm assuming you are getting an error code. It would help if you could tell us the specific code #. It would narrow it down.
Also, are you using Activesync 4.5? Which would be the most recent. My last question is, which Windows Mobile are you using? If you are using WM 6.1 it has a bug which causes problems with Activesync, if you have more than 100 of any category of item that is being synced. Contacts, appointments, notes, etc.
One possibility for why it didn't recognize your profile, have you made any significant changes in your phone during this time?
When you delete one of the profiles, make sure you not only delete the profile on your PC, make sure you delete the extra profile(s) on the activesync on your phone.
I'm not getting an error code, I get the "welcome to Pocket PC Wizard" and it wants me to set the device up all over again.
I am using ActiveSync 4.5 and WM 6.1.
When it sync, I have 54 contacts and 28 calendar events, so it didn't reach the 100 you were talking about.
I did delete everything from the device and PC last night when I set the lastest profile up.
I just plug the USB to the device again today and it pop open the "Welcome to Pocket PC Wizard". I just set everything up last night.
I guess until they fix the bug, I will always have to do this.
i just got the at&t fuze as an upgrade from the tilt (kaiser) i have all my contacts on my computer but i cannot get it to sync onto the phone. i also have my latest backup file created with sprite backup but when i go to restore it tells me that i need some sort of "sbu" file to go from the old version of sprite to the new one on the fuze.
i would prefer to get all my old text messages back as well as my contacts by using the backup but it would be fine if i could just get it sync'd with outlook. please, can someone help me.
and yes befoe you flame me i have searched the forums but have come up short of a solution.
AFAIK, Sprite won't restore because you have a different device.
SPB backup works for inter-device restorals but only for PIM data.
FYI, PIM restorals will make manila function incorrectly. I suggest using Microsoft My Phone to back up and restore PINM data.
Can you sync through WMDC?
If you can sync but outlook is not syncing, its in your sync settings.
WMDC? Windows media? yes it will let me sync thru that, at least it shows up in the sync center anyway. i dont use my phone for playing music, i have tried installing the old acticesync 4.5 driver, tried turning off the advanced network functionality and i cant remember what else, name off some things and i'll let you know if i've tried them.
one thing i just noticed is that it shows up under portable devices as a windows mobile device
WMDC, Windows Mobile Device Center replaced active sync in Vista.
If you can see your device in WMDC, then you should be able to set up your outlook sync relationship through there.
I have sync'd to outlook this way previously but I only have POP3 going into outlook so I just bypass it.
when i open wmdc all it shows me is the settings window that lets you change settings like allow usb connections, whether to accept connections from bluetooth or com3 etc. i cant get it to show me anything else
SOLVED, i found a link to a tutorial that fixed it all. here http://www.simplehelp.net/2007/11/22/how-to-sync-your-windows-mobile-device-to-a-windows-vista-pc/
Hi all,
It driving me insane that I can't work it out why Activesync is not syncing my phone.
Here is the situation. Got the phone from my brother. With him it synced fine, with USB cable, with Outlook 2003 and WM6.5.
I have the same setup but Outlook 2007.
What happens is that when it connects, it finds the device, I only set it to sync contact, tasks and calender of outlook. It then says "Looking for changes" and soon after it says "Synchronizing". But then it hangs.
I searched the forum and the internet. I tried reconfiguring, soft resets, installing CompanionLink (software that works through Activesync).
No joy!
I simply want to be able to keep my contacts, calender and tasks from outlook synced. Nothing more.
Any help!!?!
I had the same problem when i used Active Sync from XP, but i works when im using Win7.
Try deleting all the Active Sync settings and make the configuration from Win7. When i did that it worked when i connect to the PC with XP - strange but true...
Ok. But what do you mean with "make the setting for win7"?
Yay! Got it to work!
Funny that I had the feeling in the beginning that it might be the amount of to-be-synced items was going to be too big. And somewhere on the net I found someone with the same idea.
I disconnected the device (usb cable). I removed the device from the "file" dropdown menu. And reconnected the usb-cable. When prompted with the wizard, in the settings I deselected ALL the to be synced categories.
Then it found the device and it synced... nothing.
But it said it synced.
Then I opened the option menu in Activesync and added only the contacts. And hurray! It started syncing. Then I added the agenda and hurray again!
The only thing that happened is that I ended up with duplicate contacts and agenda items. But after an hour I had that fixed too.
Note: Although I don't think that it contributed to the solution, I did reinstall and soft-resetted the device before I did all this. Just to let you know...
Traveller22 said:
Hi all,
It driving me insane that I can't work it out why Activesync is not syncing my phone.
Here is the situation. Got the phone from my brother. With him it synced fine, with USB cable, with Outlook 2003 and WM6.5.
I have the same setup but Outlook 2007.
What happens is that when it connects, it finds the device, I only set it to sync contact, tasks and calender of outlook. It then says "Looking for changes" and soon after it says "Synchronizing". But then it hangs.
I searched the forum and the internet. I tried reconfiguring, soft resets, installing CompanionLink (software that works through Activesync).
No joy!
I simply want to be able to keep my contacts, calender and tasks from outlook synced. Nothing more.
Any help!!?!
Click to expand...
Click to collapse
Try this:
1. At setting | connections | Run the the 'USB to PC'
2. Uncheck "Enable faster data..."
3. Uncheck "Ask me first about USB...."
4. Soft reset phone & PC
5. sync again.
Note: This may enable activesync works but file transfer from PC to Phone/Storage will fall back. may need to swap the setting back.
HOPE it helps.
Does anyone have experience with an activesync problem where only previously unopened email is sync'd with the device? Simply marking opened mail as unopened doesn't the allow the item to sync.
This is an fresh and unaltered Rhodium syncing with XP Pro SP3, activesync 4.5 over USB.
I have deleted the partnership and retried with no success. The problem points to XP being the culprit as I can setup partnership with my laptop or my Shift and all items are sunc'd okay!
As I am sure all users of Activesync 4.5 are already aware, there are no user settings to configure activesync to function in this way so is it corrupted registry entry perhaps?
What I haven't done yet (now I think about it) is to setup the WM side of my Shift to sync with the same PC and observe the result. This I will do.
Any pointers in the right direction would be gratefully received.
Here's my dilema, soemwhere my ability to sync from my XP desktop to my Fuze got weird.
I have done numerous things to try to fix:
Hard reset phone several times
Changed ROM from versions 6.5 to 6.1 and back again
Uninstalled and reinstalled Activesync
Uninstalled and reinstalled Office 2007
Turned off Norton firewall and anti virus, and even uninstalled
Deleted Activesync partnerships on phone and desktop.
When I set up a new sync, only a portion of the calendar appointments and contacts transfer from desktop to phone. If I add an appointment or contact on the phone and then sync, it shows up in Outlook just fine.
Any suggestions on how to fix this?
Found a fix. Spent 90 minutes with Microsoft and they were stumped. If it ever happens try re-registering the OLE32.dll. This is done by clicking on "Start" and then select "Run". Then in the box for the Run Command and type: Regsvr32.exe %Windir%\System32\Ole32.dll