First sync with activesync *DELETES* any info on your phone that you've selected to synchronize --by DEFAULT... That's right. --The default setting with activesync is to replace everything on your phone with whatever you have in Outlook on your computer (you've been typing everything into Outlook to match everything on your phone, right)?
Now this assumes you selected to synchronize your contacts, calendar, etc... If you avoid checking any boxes on your activesync setup, nothing will be overwritten.
The other solution I found (say you want your phone to add its info to Outlook on your PC) is to select all those boxes on setup and then when it starts synchronizing *IMMEDIATELY* cancel the sync. Below it will list the things you selected to sync. Right-click on these items, and you can then select which device to overwrite in case of conflict. THEN continue with sync... ***There is nowhere in the initial setup to choose this.***
The nice thing, is if your phone is empty and you keep everyone's info on Outlook, it will -by default- add that info to your phone. Hmmm...
NOW -why I'm posting... Obviously activesync deleted all my phone's info on the first go. NOT FUN. Looking around -plenty of others have had this problem. I could rant on how stupid Microsoft is, why should activesync overwrite anything, and why should ANYTHING EVER be overwritten / deleted without a warning...? But my real concern here is how I got started upgrading my phone by reading through these forums, and looking at step-by-step instructions for installs, and reading opinions and follow-ups, with no mention of activesync problems... Googling "activesync delete contacts" will get you get a ton --several in these forums.
My hope is that there will be a Full ActiveSync Sticky --and warning on future "step-by-step" instructions where activesync is referrenced (activesync is often referenced in step-by-step instructions for those who don't know how to add files to their phones)...
Other activesync features (problems):
There are other times (separating a partnership) when Activesync will try to delete everything.
Activesync will re-sync automatically every few minutes while your phone is connected, often slowing / disrupting installs, sms, tasks in general.
Activesync will automatically run every few minutes on the phone even after disconnect.
Conclusion: In general, there is way too much automation in Activesync where you really need manual control. Try deleting a contact on your phone by hand --you always get a requester for confirmation. For Pete's sake, even Anti-Virus software asks if you want to delete suspected files and usually gives you a quarantine option... Activesync is a SCARY SCARY program. Be very careful with it.
My current setting: NO boxes checked for activesync to automatically do anything. All it does is connect my phone to my PC...
Tmobile Wing
Windows Mobile 6
Related
This is driving me up the wall. I do not want the stupid "Pocket PC sync wizard" starting up every time my phone is plugged in. I use Direct Push for all my email/contacts/calendar/etc, which is tied to my home mail server for my home domain. On my work PC, even though ActiveSync recognizes that I'm already configured for another Exchange server, it's trying to force my home contacts and stuff to my work account.
This should be a very minor issue, but of course, in typical MS fashion, unticking "Open ActiveSync when my device connects" doesn't do a thing. In the past, I've been able to use Q270136 to disable partnership and set ActiveSync to "Guest Only", which got rid of the stupid sync wizard popup. When I browse to HKLM/Software/Microsoft, there is no "Windows CE Services" key. I tried manually creating the key, and then the DWORD value, but that didn't work, either.
The only thing I need to do is be able to browse the device occasionally, add/remove software, flash ROMs, and send/receive SMS using MyMobiler. I don't want to sync over USB.
Can anyone help me? Could this just be a thing on work PC? I'm running XP-64 Pro, along with ActiveSync 4.5.
Thanks in advance.
Maybe a workaround would be to create a partnership and just disable all 'syncable' items.
emay said:
Maybe a workaround would be to create a partnership and just disable all 'syncable' items.
Click to expand...
Click to collapse
Already tried that. The first synchable item is "contacts". When I uncheck it says:
"To proceed, ActiveSync must remove all Contacts on your Pocket PC. Do you wish to continue?"
I hate this stupid POS program...
My wife fails to sync her 8525 with her laptop. The last time that she synced was 7/22/08. Now when she tries to sync she gets an error "There has been a change made on your server that requires you to re-synchoronize all item on your device. You may lose changes made since yor last successful synchronization". There is a support code : 0x8600050D.
Her laptop is vista so she is obviously using WMDC & obviously it can connect. What I don't understand is what server is being referred to? She doesn't use an exchange server or anything like that. Any suggestions would be helpfull. I backed up her device using sprite backup in case I need to hard reset her device. Is there anyway to import the contact from her device into outlook? This way I can delete the partnernship & start fresh?
i think it means that it will just re-sync all items, not just that changed. and by server i think it means the laptop. basically it is almost like starting fresh. i also believe the contacts are synced to outlook.
Thanks, so then basically all of the contacts in her phone that were added since the last sync will be lost. I have everything backed up. So, I may try deleting the partnership & start over. Then run sprite backup & try to restore only the pim. Hopefully that will work. WMDC is even worse than activesync!
To avoid deletions and duplicates, I would suggest a hard reset. I had this problem with WMDC once, and I think it was like a day after last sync. But, as long as you have EVERYTHING backed up, I would start from scratch with a brand new connection, because it may happen again with this connection.
I've seen this message several times when I come back from a trip with a different time zone on the phone than on the laptop. Change the phone / laptop to the correct time / date and try re-syncing again. Hope this helps.
Hi guys,
I had my HD sync'd to my home computer, and everything was nicely uptodate (calendars, contacts/phonebook, notes etc).
I decided to install activesync on my work computer and sync it to that while at work. It said that "an existing partnership was on my phone with another computer", and asked me if I wanted to create a new partnership - so I did. But I made sure I did NOT sync my works outlook or calender, it was just a pairing, no data to sync.
Now i've come back home, plugged my HD back into my home computer, and it says that "an existing partnership was on my phone with another computer", and asked me if I wanted to create a new partnership, so I did (again). But this time it errors when trying to sync, and worse yet, all my calender appointments, and my entire contact list is empty on the phone!!
(im not stressing too much because I have a PIM backup, and everything still exists within outlook on my computer anyway)... But whats going on?
Is there a file or something stored on the phone that tells the computer that it is already partnered?
Is it possible to sync two machines?
Any advice, or help would be much appriciated.
Thanks.
Any ideas guys?
Hi all,
It driving me insane that I can't work it out why Activesync is not syncing my phone.
Here is the situation. Got the phone from my brother. With him it synced fine, with USB cable, with Outlook 2003 and WM6.5.
I have the same setup but Outlook 2007.
What happens is that when it connects, it finds the device, I only set it to sync contact, tasks and calender of outlook. It then says "Looking for changes" and soon after it says "Synchronizing". But then it hangs.
I searched the forum and the internet. I tried reconfiguring, soft resets, installing CompanionLink (software that works through Activesync).
No joy!
I simply want to be able to keep my contacts, calender and tasks from outlook synced. Nothing more.
Any help!!?!
I had the same problem when i used Active Sync from XP, but i works when im using Win7.
Try deleting all the Active Sync settings and make the configuration from Win7. When i did that it worked when i connect to the PC with XP - strange but true...
Ok. But what do you mean with "make the setting for win7"?
Yay! Got it to work!
Funny that I had the feeling in the beginning that it might be the amount of to-be-synced items was going to be too big. And somewhere on the net I found someone with the same idea.
I disconnected the device (usb cable). I removed the device from the "file" dropdown menu. And reconnected the usb-cable. When prompted with the wizard, in the settings I deselected ALL the to be synced categories.
Then it found the device and it synced... nothing.
But it said it synced.
Then I opened the option menu in Activesync and added only the contacts. And hurray! It started syncing. Then I added the agenda and hurray again!
The only thing that happened is that I ended up with duplicate contacts and agenda items. But after an hour I had that fixed too.
Note: Although I don't think that it contributed to the solution, I did reinstall and soft-resetted the device before I did all this. Just to let you know...
Traveller22 said:
Hi all,
It driving me insane that I can't work it out why Activesync is not syncing my phone.
Here is the situation. Got the phone from my brother. With him it synced fine, with USB cable, with Outlook 2003 and WM6.5.
I have the same setup but Outlook 2007.
What happens is that when it connects, it finds the device, I only set it to sync contact, tasks and calender of outlook. It then says "Looking for changes" and soon after it says "Synchronizing". But then it hangs.
I searched the forum and the internet. I tried reconfiguring, soft resets, installing CompanionLink (software that works through Activesync).
No joy!
I simply want to be able to keep my contacts, calender and tasks from outlook synced. Nothing more.
Any help!!?!
Click to expand...
Click to collapse
Try this:
1. At setting | connections | Run the the 'USB to PC'
2. Uncheck "Enable faster data..."
3. Uncheck "Ask me first about USB...."
4. Soft reset phone & PC
5. sync again.
Note: This may enable activesync works but file transfer from PC to Phone/Storage will fall back. may need to swap the setting back.
HOPE it helps.
ActiveSync - intermittent problem with "retrieving settings"
I have this problem now on my Touch Pro. I have also had it on my Kaiser. This is an intermittent problem where - occasionally and unpredictably - when I connect my phone to my pc, I get an error when the pc attempts to "retrieve settings" from my pocket pc. It fails to do so, and then only allows me to access files on the PPC, no syncing possible after I go through a setup screen.
The fix for this is simple but time consuming: On the PPC I do menu -> options and then delete the device (pairing) there. On the PC, I remove Activesync and reinstall it. When both of these are completed, I reconnect everything up, go through the setup screens and all is well. Until it happend again.
I am using AS 4.5 on a PC with XP. My PPC uses 6.1 (The Kaiser was 6.0). I will also add that I have LOTS to sync in outlook:
400 contacts
7000 Agenda entries
100 Todos
20 notes
I have - actually over the last 2 years! - searched for a solution, I have searched these pages, googled, etc, etc. I see lots of people have more permanent problems with activesync connectivity, but my problem is different: I could be fine for about a month and then have a problem for no apparent reason.
Can anyone help? Does anyone know what happens when the activesync program on the pc says "retrieving settings"? Is it looking in the PPC registry or at a file used for activesyncing (e.g \pim.vol - mine is over 19MB)?
I am happy to go poking around in either devices registry, and will look at all suggestions.
I would
uninstall activesync
and go to regedit and remove everything related to activesync
reinstall it sync everything
hardreset the pda
and sync it again so it get all data from outlook that would
fix the pim being that big
Rudegar said:
I would
uninstall activesync
and go to regedit and remove everything related to activesync
reinstall it sync everything
hardreset the pda
and sync it again so it get all data from outlook that would
fix the pim being that big
Click to expand...
Click to collapse
Thanks for the response. Unfortunately, in the past I have also manually deleted the pim file - without sucess.
I would guess the problem is down to the volume of data I'm syncing and that something is just getting confused occasionally. If this is the pim file then the only solution is my own rather brutal one. But maybe its just a control file or registry setting gone bad - any ideas?
I have effectively done a hard reset with my move to a touch pro and, in any case, don't want to spend days reinstalling everything !
Oh, and some final thoughts:
o This happened more often on the Kaiser - possibly due to its much slower USB speeds?
o Every time it happens I loose all my speed dials in my phone- aaarrrggghh!
Anyone have "insider knowledge" of what's going on?