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XDA Neo problems, stuck at ipl, spl, gsm screen, bluetooth not working Please Help

Hello friends, this is my first post in prophet forum, though I had been a ppc user for more than 2 years. 5 months back, I bought an O2 XDA Neo, which was loaded with a dopod rom, with numbers coming up as 2.09.001 etc during startup. Shortly after purchase, I flashed with RUU_Prophet_220734_2207114_024721_QtekWWE_Ship rom. Everything went on well, and I was using the phone without problems for the past 2 - 3 months. Well not exactly without problems, some times when I reset the phone, it gets stuck at the spl, ipl screen, and I have to reset again many times to get it to load windows. I initially thought the problem may be due to the battery not being charged fully, but later I found that battery charge is not the problem, as the phone not booting became more and more common even with a fully charged battery. Even when I managed to get the phone started after repeated and frustrating soft resets, I started to get corrupt PIM data, like the contacts and calendar applications not starting up. ALso strange folders with name y? and y?? appeared in the phone memory. THese folders could be deleted only with Resco Explorer. Also the bluetooth was not working properly, that is when I turn it on using the comm manager, the blue tooth icon gets activated but actually no bluetooth is turned on. Later after a soft reset, bluetooth turns on but now the icon in comm manager is not activated. I did a hard reset a couple of times thinking that this problem will be rectified, but all the problems continued.
Going through the forum i read some where that JAMin_WWE_213923_2139123_022021_ship was one of the most stable roms for this phone, so I set about flashing this rom. I used ROMUpdateUtility-NoVendorID and the update went on till 95 % when it showed error 326. I tried again, with the same result. I later flashed RUU_Prophet_220734_2207114_024721_QtekWWE_Ship back, and the phone is working as before.
NOw I would like to get the following problems corrected
1. Phone getting stuck at ipl, spl, gsm screen
2. Proper working of bluetooth as I would like to use it with my BLueant Supertooth II
WHat will be the correct these prolems ? will the imate rom correct these problems, if so how am I to go about loading it ? or is there a better one than what I am having now ? or is it a HARDWARE problem ?
I am very sorry for this extremely long post, but I felt if I said all my problems in one post, I would get better response.
PLease help....

You should have stayed with the RUU_Prophet_220734_2207114_024721_QtekWWE_Ship ROM from the beginning, since it's the best and also latest official Prophet ROM. It's a 2.20 ROM which is the latest available.

GAMBIT999 said:
You should have stayed with the RUU_Prophet_220734_2207114_024721_QtekWWE_Ship ROM from the beginning, since it's the best and also latest official Prophet ROM. It's a 2.20 ROM which is the latest available.
Click to expand...
Click to collapse
I am still with that ROM. It is with this ROM that my prophet is causing the above problems.

Can you guys advice me how to load JAMin_WWE_213923_2139123_022021_ship rom with out this error 326 showing up ?

Tilt powers off at Windows screen

I have an at&t Tilt. I am having a problem with the device automatically powering off during the Windows screen while loading.
To get to where I am at:
1. I followed the instruction to install the HardSPL from HERE. On my bootloader screen, I see:
KAIS1*0 MFG
SPL-1.0.OliPof
CPLD-8
2. Then I did the Sim Unlocker procedures found HERE. After completing step 5, the device rebooted, the AT&T icon displayed, then the screen goes blank and stayed that way.
3. I found the fix for the black screen problem HERE. It was a radio problem, and I needed to update the radio to a compatable radio.
4. My phone worked fine for a day. The next day, my phone just died and when I rebooted, it said critically low battery. After I tried to charge it overnight (with AC adapter charger), it was still critical low battery. Then I tried USB charger for the day, still critical low battery. I figured it was a SPL-Radio conflict.
5. Then it stops getting into Windows altogether. It will power off at the Windows loading screen. I let it charge all day. I suppose that the battery is not dead because it is able to stay on the Tri-Color screen without being plugged in, and it always turns off at the same exact point while loading Windows.
6. I still can get to the tricolor screen. I can see USB when plugged and serial when unplugged.
7. I can flash ROMS, and I will even see the different Windows loading screens (Dutty's screens are different than the AT&T green Windows screens.) I have tried original AT&T and cooked WM6.0 Roms/Radios, WM6.1 Roms/Radios. It still keeps rebooting at the Windows loading screen. I tried the original and cooked roms from HERE.
8. I tried accessing the phone via MTTY and use the "boot" command. I still don't fully understand the boot command and what exactly it does, but from my understanding, it resets the boot loader chip.
9. I would like to update the SPL -- instructions HERE. But since I can't fully boot the phone, I can't actually run the Soft SPL (JumpSPL).
Please... any advice will be greatly appreciated.
Similar Problems/Threads:
1. http://http://forum.xda-developers.com/showthread.php?t=406163
2. http://forum.xda-developers.com/showthread.php?t=409272

Try to charge through the usb port on your computer... I have had a similar issue, but that was full stock and still have the issue. HTC chargers wont work for me but select moto ones will. Does the orange light come on when you connect by USB to your computer?

I have tried charging through the USB port on my computer (as well as AC Adapter). It does show the amber light on top (for both methods), but no matter how long I charge it, it will never get to the fully charged green light.
I haven't tried a different (non HTC) charger, but I will try that next.

Are you sure the SIM card door is locked? My phone reboots on its own during start-up if the SIM door is nor properly locked into place...

I just tested the sim card cover. It will reboot at the same point even if the cover is on of off. However, I do believe the cover is sitting correctly, because if I'm at the white AT&T boot screen and remove the cover, the phone will power off.

have you tried hard-resetting your tilt before and after flashing? I had the same problem before. Try to do a hard reset, flash a stock ROM for your tilt, then hard reset afterwards. If same thing happens again, we'll try another method

Put phone in tricolor mode and connect with MTTY.
Type "info 8" and post output here. I suspect problem is caused by bad sectors in the OS area.

There a few different forums on this same subject, and I had the exact same experience on a brand new kaiser last week and thought it was dead. Yea, your gonna have to do a hard reset holding down the power and camera buttons then clicking the soft reset button to get to tri color bootloader mode before it dies, then plug into pc and reflash the official htc rom. It seems like a one time phenomenom as my Kaiser is running just fine now as I was three seconds away from flushing it down the toilet

jockyw2001 said:
Put phone in tricolor mode and connect with MTTY.
Type "info 8" and post output here. I suspect problem is caused by bad sectors in the OS area.
Click to expand...
Click to collapse
Here is the output after using MTTY:
Cmd>info 8
--- 2K bytes sector version ---
DEVICE NAME=samsung_k9k2g08
DEVICE ID=0xAA
DEVICE MAKER ID=0xEC
PAGE SIZE=0x800
TOTAL PAGE SIZE=0x840
BLOCK COUNT=0x800
BLOCK PAGE=0x40
Checking block information
BLOCK 0 (0x0) is reversed block
BLOCK 1 (0x1) is reversed block
BLOCK 2 (0x2) is reversed block
BLOCK 8 (0x8) is reversed block
BLOCK 9 (0x9) is reversed block
BLOCK 10 (0xA) is reversed block
BLOCK 11 (0xB) is reversed block
Partition[0], type=0x20, start=0x2, total=0x63E
Partition[1], type=0x23, start=0x640, total=0x700
Partition[2], type=0x25, start=0xD40, total=0x94C0
Partition[3], type=0x4, start=0xA200, total=0x110C0
CE Total Length(with sector info) = 0x5151000
CE CheckSum Length(without sector info) = 0x5100000
Cmd>

kaalgoosy said:
There a few different forums on this same subject, and I had the exact same experience on a brand new kaiser last week and thought it was dead. Yea, your gonna have to do a hard reset holding down the power and camera buttons then clicking the soft reset button to get to tri color bootloader mode before it dies, then plug into pc and reflash the official htc rom. It seems like a one time phenomenom as my Kaiser is running just fine now as I was three seconds away from flushing it down the toilet
Click to expand...
Click to collapse
I have tried a hard reset before and after flashing the ROM. The method I used was pressing down the two buttons on the front of the phone then soft reset (one above internet button and one above mail button)... then I am prompted with a white screen saying, "This operation will delete all your personal data, and reset all settings to manufacturers default. Press Send to restore manufacturer default, or press other keys to cancel." Please let me know if this method is wrong.
I actually haven't tried the official HTC rom because my phone is originally an AT&T phone. I have tried the official AT&T rom, including the WM6.0 and WM6.1, but I will try the HTC rom now. It won't hurt to try!
UPDATE: After hard reset --> Load official HTC Rom 1.56.405.5 (radio 1.27.12.11) --> hard reset again. Still does the same thing... still rebooting during Windows load. The only difference, no more AT&T screen during bootup... now it's a "smart mobility" message.

jommo said:
I have tried a hard reset before and after flashing the ROM. The method I used was pressing down the two buttons on the front of the phone then soft reset (one above internet button and one above mail button)... then I am prompted with a white screen saying, "This operation will delete all your personal data, and reset all settings to manufacturers default. Press Send to restore manufacturer default, or press other keys to cancel." Please let me know if this method is wrong.
I actually haven't tried the official HTC rom because my phone is originally an AT&T phone. I have tried the official AT&T rom, including the WM6.0 and WM6.1, but I will try the HTC rom now. It won't hurt to try!
UPDATE: After hard reset --> Load official HTC Rom 1.56.405.5 (radio 1.27.12.11) --> hard reset again. Still does the same thing... still rebooting during Windows load. The only difference, no more AT&T screen during bootup... now it's a "smart mobility" message.
Click to expand...
Click to collapse
my OS is writing in bad blocks before that's why it's rebooting over and over again. What I did was use jocky's frankenkaiser (http://forum.xda-developers.com/showthread.php?t=393337). This WIPES OUT ALL DATA IN YOUR KAISER and you need to restore it back again. FOR THIS YOU NEED TO FLASH THE RADIO FROM HELL (get it from here http://forum.xda-developers.com/showthread.php?t=393182) AND AN OLD SPL which you have right now. Read the directions carefully-- it's not that hard but also not for the faint-hearted. Goodluck!

pfcsabre said:
my OS is writing in bad blocks before that's why it's rebooting over and over again. What I did was use jocky's frankenkaiser (http://forum.xda-developers.com/showthread.php?t=393337). This WIPES OUT ALL DATA IN YOUR KAISER and you need to restore it back again. FOR THIS YOU NEED TO FLASH THE RADIO FROM HELL (get it from here http://forum.xda-developers.com/showthread.php?t=393182) AND AN OLD SPL which you have right now. Read the directions carefully-- it's not that hard but also not for the faint-hearted. Goodluck!
Click to expand...
Click to collapse
I know you specifically said to get the radio from hell, but after reading jockey's guide, I got the other radio that GSLEON3 successfully got working with FrankenKaiser. Now I'm stuck because it didn't work out for me. I used radio 1.64.08.21 rather than the actual radio from hell 1.65.17.10. Hopefully GSLEON3 and Jockey will be able to help me with this one.

Can't recall I published FrankenKaiser for radio 1.64.08.21
Here is is:
http://rapidshare.com/files/130939717/FrankenKaiser-V1.9408.zip.html
(follow the readme inside the zip file)

jommo said:
I know you specifically said to get the radio from hell, but after reading jockey's guide, I got the other radio that GSLEON3 successfully got working with FrankenKaiser. Now I'm stuck because it didn't work out for me. I used radio 1.64.08.21 rather than the actual radio from hell 1.65.17.10. Hopefully GSLEON3 and Jockey will be able to help me with this one.
Click to expand...
Click to collapse
ooops... replied to your pm it seems jocky sent you the correct one already. Good luck mate

Losing hope....
Well, I successfully completed the FrankenKaiser process, updated my SPL to reflect:
Security Unlocked
KAIS1*0 MFG
SPL-1.1.JockyW
CPLD-8
I am still getting the power off while Windows loading.
I even tried to load back the original radio from hell (1.65.17.10) and completely ran through the FrankenKaiser process hoping somehow it would fix the problem... but unfortunately, it did not work.
1. Maybe I'll try a few more rom/radio combinations
2. At least I can re-use FrankenKaiser to get back to factory SPL when I attempt to go through the warranty process.
Any other suggestions??? Please let me know.
***Thanks for the help so far Jockey and pfcsabre***

I also have the at&t tilt kaiser version and used the North American Rom update from the HTC website to get it back up. Have you tried getting into tri color bootloader mode by holding the power and camera buttons then clicking the soft reset button then connecting to pc and flash the the official rom? That's what worked for me

also, are you getting any kind of notifications before it shuts down?

kaalgoosy said:
I also have the at&t tilt kaiser version and used the North American Rom update from the HTC website to get it back up. Have you tried getting into tri color bootloader mode by holding the power and camera buttons then clicking the soft reset button then connecting to pc and flash the the official rom? That's what worked for me
Click to expand...
Click to collapse
I have NOT been flashing this way. I have been flashing anytime I get to the tri-color screen, rather than this exact procedure you noted. (Tricolor bootloader--> then soft reset and back to tricolor bootloader) I don't know if this makes a difference or not, but I just tried your method with the rom from the HTC website AT&T Official Rom Download from HTC Website. Still no luck. It still turns off at the Windows screen.
Also, I do not get any kind of notification at all. It always resets before or at the Windows Mobile 6.X screen. I do get a distinctive chime the majority of the time right as it shuts down.

I was having random power down issues as well. This may or may not be the same as your problem, but mine ended up being a hardware issue with the camera itself. My device would suddenly say the camera (actual camera hardware not software) was not recognized and then soon after I would get the chime and then shut down. My only solution was to warranty it. Let's hope I have better luck with a replacement device then a lot of the other storries I have read around here.

Goin' for the warranty...
I want to try the warranty route now. I feel it's hardware at this point because I've already done FrankenKaiser.
Now, my problem lies with returning back to the factory SPL and Rom. I can use FrankenKaiser to UNDO "Security Unlocked" and then use JumpSPL via FrankenKaiser to get back to the factory SPL, but from that point, how do I get back to the original ROM?
Note that I still can't boot into Windows at all, and I will want to flash OEM Rom while I have the OEM SPL. Will the OEM SPL allow flashing back to the OEM Rom, WITHOUT JUMP SPL???
Thanks for your input..

htc Touch Cruise / Polaris / 3650.

Hello all,
A simple question.
How can one tell what kind of a unit he has, is it WWE or is it ASIA or maybe another, I have bought my unit 2nd hand and since then had problems with the softwares and radio roms.
I have used WWE rom, and I just can not get all my contacts in, I have used ASIA and for a few days all was working fine, till something happens I reset the unit and either data is lost or the radio has no signal etc.
Another question, is it possible to stop the Automatic Customization after a hard reset???
Your help would be much appreciated.

WWE or Asia depends on installed ROM. Type can be Polaris 100 or Polaris 200, AFAIK, and is visible during hard reset.
What ROM are you using now? Looks like trouble with ROM or bad device.
Customization can be stopped, if I remember correctly, but you should check this thread: http://forum.xda-developers.com/showthread.php?t=355277&highlight=Polaris+tips+tricks

Hi,
Many thanks.
For the moment I am using a cooked rom Khanx 1.6 Pro.
I was really fed up with the Original Rom as I said it was fine for a few days, working smoothly, even backups by SPB were fine, and suddenly one day the unit froze and I had to reset after the rest nothing worked, all data lost.
Even after Hardreseting I was having problems with 'VDDemon' each time, only after re-installing the rom for a few times I was able to go back to working with it.
I mainly use the unit for telephone (ofcourse), mail, notes and sms.
By the way when I enter bootloader, I can see POLA100 MFG, and the SPL-2.20.Olinex, CPLD-2.
And what I meant about the Automatic ..., when you hard reset the unit you get a windows saying that in 3 seconds and automatic instal is beginning, how can one stop this instal????????
So really I am not even having fun with it at all.

OK, Pola 100 is here too, but SPL is original HTC.
Could you try device for few days with "bare" ROM, meaning no other software installed? Maybe it's software incompatibility.
For stoping customization check thread I mentioned, think it's described there. But I might be wrong, it could be some another thread. In any case, I remember reading about it here and a way how it can be stopped.
My Polaris is stable as stable Windows device can be...

Bodisson said:
OK, Pola 100 is here too, but SPL is original HTC.
Could you try device for few days with "bare" ROM, meaning no other software installed? Maybe it's software incompatibility.
For stoping customization check thread I mentioned, think it's described there. But I might be wrong, it could be some another thread. In any case, I remember reading about it here and a way how it can be stopped.
My Polaris is stable as stable Windows device can be...
Click to expand...
Click to collapse
What do you mean SPL is original HTC?
It is Oli's SPL...

Cannot HardSPL Treo 750

Hi. Looks like Treo 750 forums are almost dead nowadays. But if someone can point me out in the right direction I'll really appreciate it.
I have a Treo 750, it came with WM5, I updated it to WM6 around a year ago. I did an official update, the one we were able to get from the Palm website. I've been very unhappy with it lately. Even after some hard resets, the thing is just slow sometimes, and I would just like to try one of those cooked ROM and see if I can get a some performance improvement, small or not.
So, I found this rom: http://forum.xda-developers.com/showthread.php?t=345748
The thread was posted a long time ago so it might be old. If you can point out to newer and/or better cooked/lite roms, thanks .
So, anyway, first step according to everyone is to install HardSPL. And this is as far as I can go. I'm using CheetahUnlocker.exe found in these boards. I put my treo in bootloader mode, then run CheetahUnlocker. Start step 1. But when it is trying to the update, where you see the progress bar, it goes straight to 100%, and then it fails with an error message 207, saying that the image is corrupted. The Treo itself reboots back to the OS.
I've been reading and reading for hours and I haven't been able to do this. I even follow some steps regarding Vista drivers, but that didn't work either. I tried it in XP at work and it didn't work. I always get the same error. I'm seriously lost and I would really like to try a lite ROM.
Is there any other way I can try to install hard spl? Can it be installed via the SD card method. Also, I could just go ahead and install the cooked rom via the SD card method but I wouldn't like to risk my phone that way.
When I reset my phone with the Media button pressed, first I get the tri-color screen for less than 1 sec, then I get a gray window with blue letters that says "Loading" for a few secs, and then I'm back to the try color screen that says:
"Palm Tr
IPL-0.20
Palm Tr
SPL-0.24.0000"
Any ideas? Please I really need help.

No one? I really need help flashing the HardSPL. I thought about trying to install the hardspl via SD, but I read it wouldn't work. Any ideas?

hi, do you format the SD in FAT32 and 512 bytes in your PC??? you must do this before copy de cheeimg.nbh file to SD.

not sure if this is too late but mine was doing the same thing. I switched to a lower capacity SD card and it worked fine. 2GB or less.

I have the same problem, just the 3 collor screen...nothing else. Any ideas??? Please...

broken Touch Pro?

Hy,
I ve got the problem that suddenly my TP shows unusually hanging after a few minutes playing around. If i do a softreset then it hangs on the splash screen and nothing happens. I can do a hr then and the same story begins. After tast appeared i flashed some other roms to be sure that its not depending from the rom. Also i restored different backups, with all its the same... i fear that a part of the memory is defect ... Any ideas how to test the memory or other suggestions? thx in advance.... i dont want to use my microwave
Greetz
Boris

Did this happen suddenly or did you do something before it happened (eg install something, etc)?
Mine just today won't turn on, I had it off all day and now it just sits on the splash screen.
Trying some things, if I figure anything out I'll let you know.

No, i didnt do anything special today or yesterday, but a week ago i set it up completly new, cause i had equal problems.... to set it up completly new with all progs and cosmetic "operations" costs me nearly one week so i dont want to do it again ...
If i find a way to solve, i will post here too
Greetz
Boris

I flashed EnergyROM (booted into the tricolor screen by holding down Power and Volume Down), and it seems to be working.

Youre the lucky one, congrats...

I have a similar problem. The only change/new install is the updated version of Microsoft MyPhone. Now my TP will not connect to my telephone provider: T-Mobile. It just tries and tries but never connects.
Also, sometimes when I try to open any program, I get the error message that the certificate cannot be read. a soft reset fixes this but this problem is driving me crazy.
Is this another Microsoft update ****up?

same here: today more than 3 times problems with certificate or similar message ... thinking of the last timebomb in my old romeos rom ... was no fun..

Borisku,
Are you running Microsoft MyPhone? If so, did you do the software update within the past 4 days?

i do, but i didnt update ... ??? This morning my TP hung again, and i tried to sr it.... seemed to work until tp vibrates 3 times and then nothing anymore, no screen, no button, nothing
.... took out battery, left it out for 30 minutes, then i could HR again and restore my backup... since then no problems.... do you think it could run too long, getting too hot or something like this??
Greetz
Boris..
Edit: was too fast just 1 minute after i wrote that, tp hangs while in connection to active sync.... hr now, will test how it runs with pure romeos2 for 2 days now... rport follows
Edit II: The last days i always flashed from SD Card... i will now try to flash ROMEoS2 from PC ... maybe theres a difference, especially cause the text at the end of flashing from SD was confused. there were mor than one words at one place one the screen, and i found i typing on the screen RaphSimg.nbh, although the file is named as usual raphimg.nbh (without the "s" in the centre...)

I hope i m not too early: i think i solved the prob, maybe that helps somebody & prevents a tp from ending in a microwave
in preparing to bury my tp in the microwave i flashed back to the german stock rom or - correct - to the official update that can be loaded from the HTC Homepage; it contains not only the Rom but also radio & Splash Screen. I flashed it to my tp and was prepared to undo Hard SPL, but it gave it a chance.... and it ran like a VW beetle, flashed back to ROMeOS2, it runs.... i will wait till tomorrow & hope that it will not change to freeze or change clock Font colour partly as it did before...
Hope it will help somebody...
Greetz
Boris
Edit: its now 14th of december and it runs like a charm... seems like the failure is gone through flashing to stock ROM & then flashing ROMeOS again

Still is okay ...