Polaris Partially Connecting - Touch Cruise General

I have my brand spankin' new TC on Rogers here in canada. Ran the auto connection wizard, great! I have Internet! But I get the cannot connect error every time i send or receive email using outlook. I have tried everything I know, is there something you can suggest? It works fine over WIFI, and ActiveSync via USB. But over the 3G there is nothing!

OK, I figured it out.
For future reference.
When your setting up the email account, do it manually as opposed to allowing the auto set up to happen. And at the outgoing mail server screen select advanced options and make sure it connects to your carrier (In my case "Rogers Internet") internet connection.

Related

Internet set up on TNT5.0

Hullo
If you've seen me post already it was to do with me setting up TNT5.0 on my Wizard, which I've done.
What I'm now having issues with is setting up an internet connection.
I can connect the phone to my wifi, which is all well and good but if I'm at home, I can check my email on my PC.
I've never de-branded my phone before, and there was always already preset O2 internet connections on it. So how can I set up these previously default connections on my PDA so I can download my outlook email connections via the internal modemy thing? (ie: anyone know the O2 settings, I think there are two on the phone, O2PayMonthly - my tarrif, and O2MobileWeb.)
Any clue?
Thanks
I've been through various pages, and nothing seems to have worked:
http://www.o2.co.uk/assets/O2HybridNav/Static-files/PDFs/Pocket PC manual set up instructions.pdf
http://www.itrack123.com/content/blogcategory/10/71/
http://www.filesaveas.com/gprs.html
I only seem to be able to make modem connections rather than GPRS (or is that the same) either way I can't get the web or email to download. These work connecting to my wifi.
Downloaded an o2 contract cab settings from http://forum.xda-developers.com/showthread.php?t=263609 but the file didn't seem to do anything specific to my phone

Connect through WiFi or 3G

Hai.
First of all I'm very happy with my HTC Touch Pro UK. Before this I used a TyTN II, also a very nice device.
With the Touch pro a have a little problem when retrieving email through IMAP. On the TyTN II the email was retrieved through WiFi if there was a WiFi connection and through 3G when there wasn't.
For Outlook (ActiveSync) on the Touch Pro this works fine, but for IMAP connections, it only wants to connect through 3G, whatever I set in the Advanced Server Settings of the IMAP account. When I choose Vodafone GPRS it connects through 3G, also when there is a WiFi connection active.
Can this behaviour be altered ?
Hope anybody has a solution for this.
Greenthings,
Martijn
Lion69 said:
Hai.
First of all I'm very happy with my HTC Touch Pro UK. Before this I used a TyTN II, also a very nice device.
With the Touch pro a have a little problem when retrieving email through IMAP. On the TyTN II the email was retrieved through WiFi if there was a WiFi connection and through 3G when there wasn't.
For Outlook (ActiveSync) on the Touch Pro this works fine, but for IMAP connections, it only wants to connect through 3G, whatever I set in the Advanced Server Settings of the IMAP account. When I choose Vodafone GPRS it connects through 3G, also when there is a WiFi connection active.
Can this behaviour be altered ?
Hope anybody has a solution for this.
Greenthings,
Martijn
Click to expand...
Click to collapse
Coming from the Kaiser you should know there are ALWAYS certain issues which later on are solved dude
Give it time and we shall have some more ROMs for your device .
mrvanx said:
Coming from the Kaiser you should know there are ALWAYS certain issues which later on are solved dude
Give it time and we shall have some more ROMs for your device .
Click to expand...
Click to collapse
I wasn't aware that this was a ROM issue. On the TyTN II it was working with the default ROM. I hoped it was just a setting somewhere...
I'll wait for some more tweaks or a new ROM..
I've got the same problem with hotmail using windows live. It always connects via GPRS rather than use the available WiFi. I have found that if the wifi is turned on before soft resetting the device - ie it then starts up with wifi on, i can sync via the wifi connection until the wifi connection is turned off and then it always defaults back to GPRS.
Hmm, I would advise (since i havent got a device here yet to test...will do tomorrow) that you go through the wifi settings and make sure it is set to access "the internet" and not "workplace" or anything else??
Helping out would be so much easier if it was sat right infornt of me...will be soon
mrvanx said:
Hmm, I would advise (since i havent got a device here yet to test...will do tomorrow) that you go through the wifi settings and make sure it is set to access "the internet" and not "workplace" or anything else??
Helping out would be so much easier if it was sat right infornt of me...will be soon
Click to expand...
Click to collapse
I can wait 'till tomorrow.. No problem.. ;-)
Already done that and selected Internet under Wifi. All other programs connect correctly to WiFi ie, Opera Mobile, Opera Mini, GPS Update etc.... its just email that gets it wrong.
ardsar said:
Already done that and selected Internet under Wifi. All other programs connect correctly to WiFi ie, Opera Mobile, Opera Mini, GPS Update etc.... its just email that gets it wrong.
Click to expand...
Click to collapse
Tried the same and results are also the same.
Did anybody find a fix for this ?
Do a search for Modaco nodata. It should allow you to disable the regular 3G data connection, which should (hopefully) force the phone to use wlan if you have a working connection.
This is a fix that really needs to be sorted. If wifi is working, leave 3G alone!
Damn thing is costing me money! I'm not a on a data plan, so it costs a lot more than if I was.
I didn't take a data plan, because everywhere I go, I have access to wifi!
I shouldn't have to disable 3G!
Can't it be done automatically? If wifi has an active connection, don't use 3G/HSPA. Since there is already the nodata program, all it needs is changed to be auto. And yes, I use the word "all" very loosely, I don't know how to code for mobiles!
flinx1 said:
Do a search for Modaco nodata. It should allow you to disable the regular 3G data connection, which should (hopefully) force the phone to use wlan if you have a working connection.
Click to expand...
Click to collapse
I already tried this, doesn't work. Connection times out.
I used to have this issue until i switched my settings to "the internet" and not work. did u change both the settings for the wifi card AND the settings for the access point? (not sure if that was what made the difference, but now everything is going through wifi for me.
y2whisper said:
I used to have this issue until i switched my settings to "the internet" and not work. did u change both the settings for the wifi card AND the settings for the access point? (not sure if that was what made the difference, but now everything is going through wifi for me.
Click to expand...
Click to collapse
This is part of the solution IMHO. IMAP now connects through wifi when there is a wifi connection available, but it doesn't fallback to GPRS/3G when wifi is not available.
Any other fantastic ideas ?
Nice fixed one problem, created a new one, this I can't reproduce since my email isn't imap. For everything else if there is no wifi it will connect to edge.
anybody out there with an IMAP email account with the same issue?
y2whisper said:
Nice fixed one problem, created a new one, this I can't reproduce since my email isn't imap. For everything else if there is no wifi it will connect to edge.
anybody out there with an IMAP email account with the same issue?
Click to expand...
Click to collapse
What do you use for email ? POP3 ?

WinMo 6.1, Messaging and VPN

I have a Windows Mobile device 6.1 Pro.
I have Messaging setup to collect my personal emails from the Internet via my HSDPA connection.
I also have an account for my work email (POP3) which I collect via the company VPN.
This is my problem, and it's something I've lived with for a long time as I don't think it can be changed. Maybe you guys can help.
I open Messaging and switch to my work email account. I have the Network Connection set to use 'Work' Settings, and in the Work settings I have my VPN connection.
If I open Settings, Connections and click and hold on the VPN settings I can connect manually. Now I have a VPN connection and I can send and receive mail.
However, I want to be able to Send/Receive and for this to be automatic, so when I do this, if there's no 3G, it connects first, then the VPN connection is triggered, and the connection is established - however, in the mean time Messaging has gone off to try to find email from my work servers on the Internet, and always fails obviously. If I Send/Receive again, it connects right away as the VPN connection is already established from the first attempt. Email is sent and recieved as you would expect.
My problem is Messaging doesn't wait long enough for the VPN connection to be established, and although it triggers it, it tried to collect email before it's finished connecting, then I have to try again.
Or connect the VPN manually, but this is many clicks and not so User Friendly for staff who aren't so WinMo savvy.
Is there a way to have Messaging wait long enough for all relevant connections to be established before trying to find the mail server??

WinMo 6.1, Messaging and VPN

I have a Windows Mobile device 6.1 Pro.
I have Messaging setup to collect my personal emails from the Internet via my HSDPA connection.
I also have an account for my work email (POP3) which I collect via the company VPN.
This is my problem, and it's something I've lived with for a long time as I don't think it can be changed. Maybe you guys can help.
I open Messaging and switch to my work email account. I have the Network Connection set to use 'Work' Settings, and in the Work settings I have my VPN connection.
If I open Settings, Connections and click and hold on the VPN settings I can connect manually. Now I have a VPN connection and I can send and receive mail.
However, I want to be able to Send/Receive and for this to be automatic, so when I do this, if there's no 3G, it connects first, then the VPN connection is triggered, and the connection is established - however, in the mean time Messaging has gone off to try to find email from my work servers on the Internet, and always fails obviously. If I Send/Receive again, it connects right away as the VPN connection is already established from the first attempt. Email is sent and recieved as you would expect.
My problem is Messaging doesn't wait long enough for the VPN connection to be established, and although it triggers it, it tried to collect email before it's finished connecting, then I have to try again.
Or connect the VPN manually, but this is many clicks and not so User Friendly for staff who aren't so WinMo savvy.
Is there a way to have Messaging wait long enough for all relevant connections to be established before trying to find the mail server??

Can company group policy deliver poison pill to WinMo 6.5 devices via ActiveSync?

Our company changed its policy and one can only connect company paid for Crackberries to our Exchange servers. We came in last week to find we all had new login IDs and users on our laptops. That said I had to try it anyways with my HTC AT&T Tilt 2 to connect to MS Outlook to repopulate my contacts and calendar.
Here is what I found: I can establish a partnership between my WinMo 6.5 phone and laptop and sync my contacts and calendar, but after I disconnect my phone my 3G data connection via AT&T's MediaNet connection is broken. Even if I reboot or reset my phone I cannot establish a data connection. The 3G icon is there, but you get the error message that it cannot connect anytime the phone attempts to send/receive data. Better yet, after 3-5 hours the phone even then loses its ability to connect to a phone network! To fix the phone I have to restore from a backup I made before establishing the new partnership (thank god for SPB Backup!). I've reproduced this test case 4 times now and have narrowed it specifically to establishing the partnership with the laptop and doing a sync with the local contacts and calendar entries in MS Outlook.
Questions:
1) How does ActiveSync deliver a poison pill that disables my data connection? How does this manifest itself hours later in to turning the phone in to a brick?
2) Is there something I can do to block this from occurring on my device if I still wish to connect to my work laptop via the USB cable. I know I can delete the partnership, but hell, I'd still love to at least sync my contacts and calendar...
Thanks,
-Mark
mark.lawler said:
Our company changed its policy and one can only connect company paid for Crackberries to our Exchange servers. We came in last week to find we all had new login IDs and users on our laptops. That said I had to try it anyways with my HTC AT&T Tilt 2 to connect to MS Outlook to repopulate my contacts and calendar.
Here is what I found: I can establish a partnership between my WinMo 6.5 phone and laptop and sync my contacts and calendar, but after I disconnect my phone my 3G data connection via AT&T's MediaNet connection is broken. Even if I reboot or reset my phone I cannot establish a data connection. The 3G icon is there, but you get the error message that it cannot connect anytime the phone attempts to send/receive data. Better yet, after 3-5 hours the phone even then loses its ability to connect to a phone network! To fix the phone I have to restore from a backup I made before establishing the new partnership (thank god for SPB Backup!). I've reproduced this test case 4 times now and have narrowed it specifically to establishing the partnership with the laptop and doing a sync with the local contacts and calendar entries in MS Outlook.
Questions:
1) How does ActiveSync deliver a poison pill that disables my data connection? How does this manifest itself hours later in to turning the phone in to a brick?
2) Is there something I can do to block this from occurring on my device if I still wish to connect to my work laptop via the USB cable. I know I can delete the partnership, but hell, I'd still love to at least sync my contacts and calendar...
Thanks,
-Mark
Click to expand...
Click to collapse
It isn't a "poison pill". What happened is that your connection settings from your computer were carried over to the phone (especially proxy settings if you have them). This happened to me at work as well. The internet on my device stopped working suddenly, and after playing with the device a bit, I realized that the proxy settings of my 3G connection were the exact same ones that I had in my laptop. Simply check the connection settings and make sure that they are still what they should be.
Good luck!
Thanks, but...
Many thanks. However, MediaNet is the AT&T 3G preconfigured network and any options to edit the connection settings are disabled, perhaps to prevent the non-technical from breaking their connection. I have tried the built-in "remove proxy" / "restore default proxy" icons, but neither of those appeared to work. Perhaps I'm missing where I can do this for the pre-configured MediaNet connection?
Thanks,
-Mark
mark.lawler said:
Many thanks. However, MediaNet is the AT&T 3G preconfigured network and any options to edit the connection settings are disabled, perhaps to prevent the non-technical from breaking their connection. I have tried the built-in "remove proxy" / "restore default proxy" icons, but neither of those appeared to work. Perhaps I'm missing where I can do this for the pre-configured MediaNet connection?
Thanks,
-Mark
Click to expand...
Click to collapse
I hate to say this, but then you may have to hard reset your device. Backup your stuff with something like PIM Backup to ensure that you won't have to use Exchange Server again... I still it might have messed up your settings and as a consequence, now you cannot get connected (nor fix the settings). I would love to know how in the world at&t managed to block WM basic settings

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