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--> Push Mail question <--

When connected to WiFi and GPRS is disables (via NoDATA) Push Mail does not work. why is that? isn't there a way to activate Push Mail in an "office only" mode, using WiFi only?

Hi,
thats not possible because WiFi is turned of when the device is in standby.
Christian

cptkirc said:
Hi,
thats not possible because WiFi is turned of when the device is in standby.
Christian
Click to expand...
Click to collapse
... it doesn't work even when the device is constantly on (I disabled automatic standby in Power Options).

Hi,
as long Wifi ist turned on the GPRS conn. will be disconnected.
AFAIK there is no way to change this.
Greets from Munich,
Christian

ronroze said:
When connected to WiFi and GPRS is disables (via NoDATA) Push Mail does not work. why is that? isn't there a way to activate Push Mail in an "office only" mode, using WiFi only?
Click to expand...
Click to collapse
Maybe some operator-software changed some properties concerning the Push Mail. So check your network settings. Can you connect to the internet when using Wifi only? When that's possible, you can try to reassign a connection with your Exchange server in activesync. Personally, my Push Mail works on the campus using Wifi and GPRS disabled. So good luck

Maartuhh said:
Maybe some operator-software changed some properties concerning the Push Mail. So check your network settings. Can you connect to the internet when using Wifi only? When that's possible, you can try to reassign a connection with your Exchange server in activesync. Personally, my Push Mail works on the campus using Wifi and GPRS disabled. So good luck
Click to expand...
Click to collapse
is it working in true Push mode (schedule= "as item arrives") or in Sync mode (schedule= "Every X minutes")?
anyway, it is not operator-software related issue because my wizard runs XDA Mobile 6 Release 2a with no Extended ROM based files installed.

Check your Firewall Config!
Normal you publish your Exchange OWA Server direct in the internet. Via a Firewall ... possible your Rule Set in the Firewall doesnt allow the access this IP/Adress from Internal LAN/WIFI.
Next is ... possible you cant resolve the DNS Name in the Internal LAN.
Check it ... it isnt a Device Problem ... its a Network Problem!

NetrunnerAT said:
Check your Firewall Config!
Normal you publish your Exchange OWA Server direct in the internet. Via a Firewall ... possible your Rule Set in the Firewall doesnt allow the access this IP/Adress from Internal LAN/WIFI.
Next is ... possible you cant resolve the DNS Name in the Internal LAN.
Check it ... it isnt a Device Problem ... its a Network Problem!
Click to expand...
Click to collapse
actually its a mail2web account but I am building a test exchange 2003 domain and will post my findings. Thank billie for virtual server!!!

possible you have block some ports on your firewall!
i must read some whitepapers to know all ports for syncing via exchange.

ronroze said:
When connected to WiFi and GPRS is disables (via NoDATA) Push Mail does not work. why is that? isn't there a way to activate Push Mail in an "office only" mode, using WiFi only?
Click to expand...
Click to collapse
Push Mail Works fine with wifi, you can set the device to not go on standby mode, when you are in office. Wifi will drain the juice outta your battery though. You dont necessarily need exchange 2003, you can use kerio mail server. I am running kerio and its quite good. No Problems as of now. It has Web Mode, WAP Web, and Exchange OWA, and POP

Test results!
Due to high work load it took me some time to build the test environment and actually test this thing.
it looks like push mail DOES work in WiFi-only mode, beautifully, but when both WiFi and GPRS are connected - mail is downloaded through the slow and expensive GPRS connection rather then through WiFi.
am I the only one dealing with this issue?
P.S. - there is no firewall between my wizard and the internet - just a router. same goes for the exchange environment.

ronroze said:
Due to high work load it took me some time to build the test environment and actually test this thing.
it looks like push mail DOES work in WiFi-only mode, beautifully, but when both WiFi and GPRS are connected - mail is downloaded through the slow and expensive GPRS connection rather then through WiFi.
am I the only one dealing with this issue?
P.S. - there is no firewall between my wizard and the internet - just a router. same goes for the exchange environment.
Click to expand...
Click to collapse
Are you sure? i was under the impression that when you connect to WiFi it will suspend GPRS...
Do you have the correct connection for Wifi (to Work or to Internet network...)

icezar said:
Are you sure? i was under the impression that when you connect to WiFi it will suspend GPRS...
Do you have the correct connection for Wifi (to Work or to Internet network...)
Click to expand...
Click to collapse
Yes, I am sure. new mail is downloaded through GPRS even though WiFi is available. when I disable GPRS - mail is downloaded through WiFi.
do you get different results?

Email can't switch between wifi or GPRS???

Hi, on my Polaris I've my Gmail account which updates itself through IMAP4.
I want the following: Wenn i have a WIFI connection the email will update through WIFI, without WIFI I want hem to automaticly connect with GPRS.
This is standard with internet explorer.
I allready found out that you can switch the connection manually: Mailoptions --> Adanced server options --> Network connection, then change it to internet or GPRS
Is there a way to do this by for example making a network connection which can use both???

Don't know too much about the topic itself, but maybe try a more advanced email program like Outlook?

SabbeRubbish said:
Don't know too much about the topic itself, but maybe try a more advanced email program like Outlook?
Click to expand...
Click to collapse
? I use the standard email application on the Polaris which is outlook if i'm not mistaken.

heeleven said:
Hi, on my Polaris I've my Gmail account which updates itself through IMAP4....
Click to expand...
Click to collapse
I'm still using my Hermes whith wm6, whith Outlook so there shouldn't be any real difference, but I haven't noticed the problem you're encountering. Whith WiFi on it uses it and when not, it uses GPRS/3G/HSDPA.
But then again, thw wifi network is set to connect to the internet, and the ISP settings are set to be automatically used.

gnick666 said:
I'm still using my Hermes whith wm6, whith Outlook so there shouldn't be any real difference, but I haven't noticed the problem you're encountering. Whith WiFi on it uses it and when not, it uses GPRS/3G/HSDPA.
But then again, thw wifi network is set to connect to the internet, and the ISP settings are set to be automatically used.
Click to expand...
Click to collapse
Could you tell me your (basic) network options, the networdk which is selected can be found here: Mailoptions --> Adanced server options --> Network connection

heeleven said:
? I use the standard email application on the Polaris which is outlook if i'm not mistaken.
Click to expand...
Click to collapse
Considering the fact that I got a 2-month free trial for Outlook, I doubt that the built-in email program is Outlook on the Polaris. Else, it would clearly state Outlook (M$ would not sell it anonymously , my guess )

heeleven said:
Hi, on my Polaris I've my Gmail account which updates itself through IMAP4.
I want the following: Wenn i have a WIFI connection the email will update through WIFI, without WIFI I want hem to automaticly connect with GPRS.
This is standard with internet explorer.
I allready found out that you can switch the connection manually: Mailoptions --> Adanced server options --> Network connection, then change it to internet or GPRS
Is there a way to do this by for example making a network connection which can use both???
Click to expand...
Click to collapse
I use my e-mail account of my ISP.
When in range of my WLAN it uses WIFI else it will establish a connection with GPRS.

SabbeRubbish said:
Considering the fact that I got a 2-month free trial for Outlook, I doubt that the built-in email program is Outlook on the Polaris. Else, it would clearly state Outlook (M$ would not sell it anonymously , my guess )
Click to expand...
Click to collapse
strange, becouse the programm is called 'outlook E-mail' it even has the same icon as it has on my desktop computer.
Aren't there any Polaris users who have the same problem??
If it is the software which email program do you suggest to use.

heeleven said:
Could you tell me your (basic) network options, the networdk which is selected can be found here: Mailoptions --> Adanced server options --> Network connection
Click to expand...
Click to collapse
Yeah I can do that, 'The Internet', only two options are available in the specified menu, 'The Internet' and 'Work' nothing else.
And the default messaging app is Pocket Outlook since ancient times.

gnick666 said:
Yeah I can do that, 'The Internet', only two options are available in the specified menu, 'The Internet' and 'Work' nothing else.
And the default messaging app is Pocket Outlook since ancient times.
Click to expand...
Click to collapse
Ok tanx, it seems that 'The Internet' is removed either by me or a programm, I was considering a hard reset for some other problems. (Activesync isn't working properly) so I think its the fasted way to solve this problem as wel.

heeleven said:
Ok tanx, it seems that 'The Internet' is removed either by me or a programm, I was considering a hard reset for some other problems. (Activesync isn't working properly) so I think its the fasted way to solve this problem as wel.
Click to expand...
Click to collapse
After a hard reset still the same problem, the network connection selected for my IMAP mail is set to 'The Internet'
When connected to WIFI it will get my mail, when not, a pop up is displayed saying: Can't connect with current networkconfiguration. To change this configuration go to this link.
When I click the link I get connection configuration in which I didn't changed a thing.
I don't get it, doesn't anybody have the same problem as me.
Maby the new cooked ROM will help.

My Polaris configured automatically, I am not sure if it depends on the provider. I am using KPN.
It shows you the result during configuration.
Has yours completed normally?

I have had the same problem.
In Settings - Connections - Advanced - Select Networks - Choose there which connection u would like to use when device need to automaticly connect to the internet. I have there my GPRS Web settings and when i'm not on wifi it's using GPRS connection. When u have The internet there it cannot use it when u are not connected to it (when u are not on wifi).

DD_ said:
I have had the same problem.
In Settings - Connections - Advanced - Select Networks - Choose there which connection u would like to use when device need to automaticly connect to the internet. I have there my GPRS Web settings and when i'm not on wifi it's using GPRS connection. When u have The internet there it cannot use it when u are not connected to it (when u are not on wifi).
Click to expand...
Click to collapse
Exactly, it's just weird that both type of connection can be used but you have to change it every time you want to use the other.
Which provider do you use??
---Alex--- said:
My Polaris configured automatically, I am not sure if it depends on the provider. I am using KPN.
It shows you the result during configuration.
Has yours completed normally?
Click to expand...
Click to collapse
Currently i'm using Vodafone, but i'll switch to KPN in March, hopefully it will work properly then.

DD_ said:
I have had the same problem.
In Settings - Connections - Advanced - Select Networks - Choose there which connection u would like to use when device need to automaticly connect to the internet. I have there my GPRS Web settings and when i'm not on wifi it's using GPRS connection. When u have The internet there it cannot use it when u are not connected to it (when u are not on wifi).
Click to expand...
Click to collapse
Simple stated, I can use both for e-mail and internet and WIFI get's priority over GPRS/UMTS when in WIFI range.

ok... I've had this same problem where my TC won't check email, windows live, etc through my wifi, despite being connected.
The reason is... my wifi connection was setup to say it connects to "work" as opposed to "the internet".
For those having the same problem as me, follow these instructions...
1) Click on start, settings, connections, then "wi-fi" icon
2) Press (hold down) on your wifi connection, and then click "edit".
3) change "connects to", to say "the internet".
4) Click next, next, and finish.
5) Close the settings menu and try again.
Worked for me!
PS... yes I know I'm a donkey for messing it up in the first place, but it's all good fun learning!

Same weird problem here now.
It use to work without problem. Wifi was preferred network.
When wifi not available, GPRS/UMTS (T-Mobile NL) was used. Since yesterday i'm not able to retrieve pop3 mail through G/3G anymore. Internet is ok and WindowsLive also no problem. Also pop3 mail through wifi is no problem.
I'm going to hardreset now.

No internet connection without USB link

HI
I have seemingly lost my internet connection on my Touch Cruise. It worked fine at first but now when I try to connect to any web page, I get the message "The page cannot be found. Check the name and try again". It works fine when connected via Activesync and WiFi.
I have tried deleting programs, hard reset and re-installing programs one-by-one to see if any of them have caused the problem, but haven't got anywhere. Any suggestions appreciated.
Thanks
Bob

So it works when connected to the PC, and over WIFI but not over 3G?

gnick666 said:
So it works when connected to the PC, and over WIFI but not over 3G?
Click to expand...
Click to collapse
Hi
Yes, works with WiFi and when Activesync connection, but no GPRS or GPS. I have tried hard reset and obtaining settings automatically from T-mobile, but this doesn't work. T-mobile have given me generic settings for PDA phones, but can't help me with my Polaris. They suggested I contact HTC.
Bob

T-Mobile settings
Doesanyone have the Connection settings for the Polaris with T-mobile UK.?
Thanks
Bob

bob drake said:
Hi
Yes, works with WiFi and when Activesync connection, but no GPRS or GPS. I have tried hard reset and obtaining settings automatically from T-mobile, but this doesn't work. T-mobile have given me generic settings for PDA phones, but can't help me with my Polaris. They suggested I contact HTC.
Bob
Click to expand...
Click to collapse
The GPS i snavigation system you wont get internet from there!!!

if settings->connection->connection-advanced->select network
is set to my work network or something else then my isp or what ever your
data setup is called it will never try to use gprs/edge/umts to recieve data
check it out

Rudegar said:
if settings->connection->connection-advanced->select network
is set to my work network or something else then my isp or what ever your
data setup is called it will never try to use gprs/edge/umts to recieve data
check it out
Click to expand...
Click to collapse
THANK YOU!
i have been looking for an option to NOT allow applications to just connect to the internet randomly

Touch Pro + Exchange + 3G + T-mob = No Go

Hello everyone,
Got my Touch Pro yesterday, first impressions were good but I just realised that there is no way to get my exchange to sync through 3G (or even GPRS).
I'm with 1and1, my parameters are fine (they work on my Vario III with the same SIM card). I'm with T-mobile (I know the 3G reception is not good on the TP, I had to switch to 2G to avoid getting cut off during a call, but I get 4 bars from my desk in a loft, so that shouldn't be a problem!).
I tried the default t-mobile parameters setup by the touch, and I tried to configure the connection manually with the parameters that work well with my Vario III:
APN: general.t-mobile.uk
User name: user or nothing (instead of T-mobile)
Password: pass or nothing
Still a no go. I get the same error message:
Activesync cannot reach the server. Check that the server address and proxy server settings are correct.
Support code: 0x80072F78
I've called 1and1 and they say they support WinMo6.1.
Anyone with T-mobile able to sync an exchange account on 3G/GPRS?
Would you mind sharing parameters?
I could live with the Touch Pro with 2G until they release a better rom/radio, but I can't live without push email/exchange!
By the way, there is no problem with the server itself or the exchange parameters, it synchronizes fine on wifi, so it looks like it's a touch pro (works on Vario III), winmo6.1 (works on Winmo 6.0) or t-mobile (works on wifi) issue!
Thanks for your help!
PS: before you ask, I did a hard reset to make sure there is no problem with third party software, this is after a hard reset...

Manni01 said:
Hello everyone,
Got my Touch Pro yesterday, first impressions were good but I just realised that there is no way to get my exchange to sync through 3G (or even GPRS).
I'm with 1and1, my parameters are fine (they work on my Vario III with the same SIM card). I'm with T-mobile (I know the 3G reception is not good on the TP, I had to switch to 2G to avoid getting cut off during a call, but I get 4 bars from my desk in a loft, so that shouldn't be a problem!).
I tried the default t-mobile parameters setup by the touch, and I tried to configure the connection manually with the parameters that work well with my Vario III:
APN: general.t-mobile.uk
User name: user or nothing (instead of T-mobile)
Password: pass or nothing
Still a no go. I get the same error message:
Activesync cannot reach the server. Check that the server address and proxy server settings are correct.
Support code: 0x80072F78
I've called 1and1 and they say they support WinMo6.1.
Anyone with T-mobile able to sync an exchange account on 3G/GPRS?
Would you mind sharing parameters?
I could live with the Touch Pro with 2G until they release a better rom/radio, but I can't live without push email/exchange!
By the way, there is no problem with the server itself or the exchange parameters, it synchronizes fine on wifi, so it looks like it's a touch pro (works on Vario III), winmo6.1 (works on Winmo 6.0) or t-mobile (works on wifi) issue!
Thanks for your help!
Click to expand...
Click to collapse
Use the settings the connection manager applies automatically....untick the proxy server and you should be good to go, i also am on tmobile UK, same settings and use an exchange server. The proxy has been messing which alot of stuff recently, im sure theyve changed something on it since this happened on my Hermes aswell.
Perhaps flash the newer radio onto your Raph....update to HardSPL first then flash Radio 1.02.25.31 to your device from the wiki pages. Read everything to the letter and ul be fine.

mrvanx said:
Use the settings the connection manager applies automatically....untick the proxy server and you should be good to go, i also am on tmobile UK, same settings and use an exchange server. The proxy has been messing which alot of stuff recently, im sure theyve changed something on it since this happened on my Hermes aswell.
Perhaps flash the newer radio onto your Raph....update to HardSPL first then flash Radio 1.02.25.31 to your device from the wiki pages. Read everything to the letter and ul be fine.
Click to expand...
Click to collapse
Thank you, that was quick and efficient! Unticking the proxy did the trick (even with the manual parameters).

Manni01 said:
Thank you, that was quick and efficient! Unticking the proxy did the trick (even with the manual parameters).
Click to expand...
Click to collapse
yer its a weird problem tbh. Have you used the HSPA connection for a laptop/pc yet? fast as hell.

mrvanx said:
yer its a weird problem tbh. Have you used the HSPA connection for a laptop/pc yet? fast as hell.
Click to expand...
Click to collapse
Not yet, trying to get the basics to work first. Used to do this with my Vario III (BT PAN) and was very happy with it. I'm hoping it will be faster with the TP.
Forgive me if I'm being think, but the radio you mentionned is listed as coming form Cingular in the wiki. Will it work with UK T-mob, and will it improve the 3G reception issue?

Manni01 said:
Not yet, trying to get the basics to work first. Used to do this with my Vario III (BT PAN) and was very happy with it. I'm hoping it will be faster with the TP.
Forgive me if I'm being think, but the radio you mentionned is listed as coming form Cingular in the wiki. Will it work with UK T-mob, and will it improve the 3G reception issue?
Click to expand...
Click to collapse
Ive had some improvment with the reception yes, calls dont seem to drop as much, it works fine with tmobile.

it is possible.
Hi, I got a pro, use it on the dutch tmob netwerk, both G and H work fine with the (free) mail2web exchange service.

t-mobile uses standard proxy to bring webpages faster .. unfortionatly it doesnt map all other ports so youtube and such wont work either.. it keeps trying to connect when one plays a video. since it is not neccesary to have a proxyserver it is best practice to turn it off.

mrvanx said:
yer its a weird problem tbh. Have you used the HSPA connection for a laptop/pc yet? fast as hell.
Click to expand...
Click to collapse
Hi MrVanx!
I've tried to setup my BT Pan as usual with my Vaio TZ11, and although the pairing and setup goes fine, when I try to connect I get a "connection is denied" error. Does the BT PAN work out of the box on the TP or do you need a tweak like on the Kaiser?

Sorry I'm afraid this was a "RTFM" case...
As the internet sharing option has disappeared from the comm manager, I assumed the connection was automatic...
Of course you need to launch internet sharing and select BT PAN...
It works great, I get 400-500kbps down and 300-400kbps down, 130-140ms ping. Far from my home broadband, but still good enough.
I tried with my Vario III, I get about the same results (with 3 bars on HSDPA on Kaiser, 4 on TP).
So two questions now:
1) Do you get better performance with T-Mobile UK on the Touch Pro (I'm in Salisbury)
2) Any way to bring Internet Sharing back to comm manager?

This worked for me
Man I wasted 30mins - had already read this post before I ordered and forgotten. XDA dev is the best!

att data problems?

so my phone has been fine ive used romeos and im now using proven
data was never an issue then today im having connection problems
i usually use the my isp connection but now when i try to connect i get the error saying it cant connect for an unknown reason
i switched to media net i can call i can text and i can send pic msgs weather in TF3d works IE works and opera works google maps works and even beejive IM works
but if i try to check email it says "cant connect with current settings" skyfire wont work and kinoma freeplay wont work
wifi works for everything
what could the problem be?!

i think i know why because i have a special employee plan that just got changed and somehow the settings may be altered?
still need a fix though

no one has an idea??

i have set media net default settings and even downloaded the restore and remove proxy cabs tried both and still no

someone anyone?

go to setting-connections, then under media net click on manage exisiting connections
now click on the proxy tab on the bottom, make sure the second box (this network uses a proxy server) is unchecked...
I had the same problem when I switched to Proven

Go to e-mail account options(Menu>Tools>Options)>Choose an account>Edit account setup>Go to that page where Advanced Server Settings tab(click on it)> Under network connection choose MEdia Net. That should fix your problem. Do the same for each of yours e-mail accounts.

lbhocky19 said:
i think i know why because i have a special employee plan that just got changed and somehow the settings may be altered?
still need a fix though
Click to expand...
Click to collapse
where do you work? im at att myself and ive had no problems with my employee plan....

the unchecking proxy made it work even though i had tried the cabs for disabling and enabling
i work at BBY i had been using the My ISP
but they just changed our plan to a cheaper one thats much better and i guess they disabled ISP from use

edskii said:
Go to e-mail account options(Menu>Tools>Options)>Choose an account>Edit account setup>Go to that page where Advanced Server Settings tab(click on it)> Under network connection choose MEdia Net. That should fix your problem. Do the same for each of yours e-mail accounts.
Click to expand...
Click to collapse
The only option I have is 'internet' (so I can't change it to Media Net. When I check my connection media net is the only connection I have though. Any ideas how to get that changed in my ActiveSync/Email settings?

use this cab..it adds a new connection named ATT GPRS which has a different dns..i have been using this since i found it and have never gone back because by utilizing these dns servers you get much better speedtest results and it seems to never have any connection problems..thing is you gootta use a tool like advanced config and go into connection settings in the program and disable medianet from being used as a connection because if both are active your device randomly chooses which to connect with so you gotta make sure medianet is no longer active..here is the cab

lbhocky19 said:
the unchecking proxy made it work even though i had tried the cabs for disabling and enabling
i work at BBY i had been using the My ISP
but they just changed our plan to a cheaper one thats much better and i guess they disabled ISP from use
Click to expand...
Click to collapse
i guess next time it hsppens make sure the feature is the correct one on your account. call your regional account executive to check it out.

it happens from time to time because when medianet is on for quite sometime, it can't authenticate the phone. Easy fix is just to just disconnect from medianet then try it again. You can do this by sliding to settings and clicking on "communications." After that, just turn off data connection and reconnect.