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Hi, I've received a damaged qtek s200, which has non-working touchscreen. I can only use the buttons on the bottom of the front side, which is not enough to even unlock it. From the facts I've gathered someone tried to change rom in it and damaged it. On boot it says:
IPL:2.09
SPL:2.09.0000
GSM:02.07.20
OS: 2.9.7.24
I have no experience with pdas. Please help.
alex314 said:
Hi, I've received a damaged qtek s200, which has non-working touchscreen. I can only use the buttons on the bottom of the front side, which is not enough to even unlock it. From the facts I've gathered someone tried to change rom in it and damaged it. On boot it says:
IPL:2.09
SPL:2.09.0000
GSM:02.07.20
OS: 2.9.7.24
I have no experience with pdas. Please help.
Click to expand...
Click to collapse
first try hard reset by pressing camera button+comm manager button and reset the device keep holding the buttons down until you get the following message on the screen: "Press Send to restore factory default." At this point press Send (Green Phone). Warning this will erase all information, contacts etc. However data on the SD card will not be erased.
if the touchscreen is still not working, try to stick a softcard (business card) between the screen and the front panel because sometimes somthing like dust or dirt is puting pressure on the screen, or maybe you droped the phone and the front panel been twisted (even a little bit) and now it is pressing the screen.
if the touchscreen is still not working, try to flash a new rom to the phone by downloading it from here: ftp://ftp.xda-developers.com/Prophet/Shipped_Complete_Updates/
if all the above is not making the touchscreen to work, so probably it is a hardware problem, and you need to send it to repair.
@shayd
hi.. i am trying to make a hard reset on my S200 folowing your instructions (pressing camera button+comm manager button and reset), i have wated 2 or 3 minutes but nothing happened.. i think th battery is not well charged.. is it because of that ? or there's another way to do the hard reset ??
Best Regards.
From the Wiki(link at the top of the page):
To Hard Reset device. Warning this will erase all information, contacts etc. However data on the SD card will not be erased. Hold down camera button, comm manager button and reset the device keep holding the buttons down until you get the following message on the screen: "Press Send to restore factory default." At this point press Send (Green Phone)
hard reset on S200
equinoks said:
@shayd
hi.. i am trying to make a hard reset on my S200 folowing your instructions (pressing camera button+comm manager button and reset), i have wated 2 or 3 minutes but nothing happened.. i think th battery is not well charged.. is it because of that ? or there's another way to do the hard reset ??
Best Regards.
Click to expand...
Click to collapse
Hold down camera button, comm manager button and reset the device. release the reset button but keep holding the camera button and comm manager button down until you get the following message on the screen: "Press Send to restore factory default." At this point press Send (Green Phone)
Hello I have a very strange problem with my Prophet...
when I turn it on or do a soft-reset i must touch the display and move with the stylus on the Display all the boot-time when i don´t do this my Prophet freeze at the Splash screen is that Normal ?
I have a xda Neo G4 with the Last Dopod Rom please help me anyone... sorry for my bad english and THANK YOU!!!
Did you make a HR?
Remember, you'll erase all your data. Remove the SD card and Press and hold the camara and common manager buttons at the same time, then put the stylus into the hold close to the USB connection. Still hold the mentioned button, when a dark screen become, it going to said to restore, push the green button you used to answer a call.
Your device become as factory.
cidriver said:
Did you make a HR?
Remember, you'll erase all your data. Remove the SD card and Press and hold the camara and common manager buttons at the same time, then put the stylus into the hold close to the USB connection. Still hold the mentioned button, when a dark screen become, it going to said to restore, push the green button you used to answer a call.
Your device become as factory.
Click to expand...
Click to collapse
i know how goes a hardreset Thank you no i will only know why this happens ?
I have the same problem. I only soft reset while on external power otherwise the system either hangs or I have to tap the screen often to keep it alive. I found no solution.
HELP!!!
Having the same problem here.
After hard or soft reset my prophet freezes on the screen with the spl/ipl info. This happend after I tried to install the AKU3.3.13.ASERG-us rom.
Tried everithing I know (which is not much in this area)
HELP
Try flashing with another ROM. Wm5 or wm6. We are plenty of alternatives.
reSpect
Just resetup ur Rom and other programs.... and make sure when u install any programs need to restart ur device that make restart ... and follow the steps step by step
I updated to another rom today all seemed to go well but upon loading it gets stuck at the
IPL & SPL screen (not the three colors screen)
It just hangs there.
Tryed a hard reset but that did not work eather
Any thoughts?
PLEASE PLEASE
Never Mind
Ok I jumped the gun I just found on another forms site on how to get it into BootLoader mode.
So for people who don't know
"press and keep held the Voice Command button and quickly press soft reset button with the stylus - the screen should show a number of multi-color stripes"
thanks anyways
I spilt some tea on my qtek s200 yesterday, and right after the spill, I unplugged the battery and dried it first with tissues and then a hair dryler .It seeed ok for a while but now I have a strange problem.Whenever I softreset the device, it sticks on the three color screen.
Softreset doesn't work at this stage so I try to hardreset the device.After I press camera+comm man+reset buttons, there is a confirmation message and then I press "yes", this is where,I think, the problem is; I can't get a format completed message and after this stage the device boots up normally.
After the spill, the camera button started to act weirdly. I open the camera app and try to shoot a photo by pressing the camera button but it doesn't react but whenever a turnoff the screen with the power button and on again it shoots a photo.
May be there is still some parts that need to be dried,so shall I dismantle it and take a look inside
If you have an idea, please have me informed.
Thanks.
To sum up the problem:
whenever I try to hardreset my ppc, it performs as a soft reset ,so,I cannot hardreset the device.
Help me please...
I wonder if one of the buttons (the camera button probably) is stuck. That would explain the entering bootloader and the inability to take a picture.
If you can get the device to boot up properly, in the settings under "System" there should be a "Clear Storage" program, that will allow you to do the same as a hard reset.
I tried that "clear storage" but that didn't work, all the same.Maybe you are right.Because when the bootloader screen came up, I tired to hardreset again,this time just pressing the comm manager button and reset the device with the stylus and it tried to hardreset but again was unable to do it.
So,i think, I should find a way to prevent the camera button from keeping pressed steadily.
Do you have an idea?
more likely the camera button have short circuited..
do u use usb cable to connect with pc .. if yes then after 3 color screen try to connect it and look if u see text at bottom left "usb" .. if its all true u can flash your ram
@sahir74,
When I connect the device on the three-color screen with the usb cable,i can see the "usb" on the bottom left.
I have no issues upgrading my qtek s200 (prophet), but when I try to hardreset, I come across a problem like this,or whenever I softreset the device, it doesn't normally boot up and just sticks at three-color screen.
Do you think a surgery can fix this problem?I am thinking about opening the device and doing something about the camera button.
All the problem arose when eye spilled a glass of tea on my s200 ,which happened exactly where the camera button is.
What ROM have you upgraded to? and, what is your devices IPL/SPL?
If you tried an official WM5 NVID ROM, then I think taking it apart and checking the connections is the only option...
Shadow 2
and I tired other roms, it seems to be a hardware problem.Anywayapart from this problem, I am using my device happily though.
My prophet is dead...
I try to upgrade my prophet to WM6...work sucessfull
When i try install MORANGE in my prophet its error (hang)..so i try to reset.
After i push the reset button my prophet is dead...i can't do anything.
I try hard reset is still not working...i try to plug in charger -> RED LED indicator not show.
It really..really DEAD PROPHET...
Please help me with my prophet.
It still dead until now...
novian said:
My prophet is dead...
I try to upgrade my prophet to WM6...work sucessfull
When i try install MORANGE in my prophet its error (hang)..so i try to reset.
After i push the reset button my prophet is dead...i can't do anything.
I try hard reset is still not working...i try to plug in charger -> RED LED indicator not show.
It really..really DEAD PROPHET...
Please help me with my prophet.
It still dead until now...(
Click to expand...
Click to collapse
try another battery.
still not work...
dioxda2 said:
try another battery.
Click to expand...
Click to collapse
novian said:
still not work...
Click to expand...
Click to collapse
how can you hard reset?
do you really know how to?
if it still can turn on, will be recoverable...
PROPER INSTRUCTION
1. Press POWER button to off unit (if unit is ON)
2. Press CAMERA and COMM buttons simultaneously
3. While holding down CAMERA and COMM buttons, use stylus to poke the RESET button at bottom of unit.
4. Release pressing of the RESET button, and continue to hold on to CAMERA and COMM buttons until message appear on the screen asking you to press the SEND (green phone button) to continue.
thats right ?
will be recoverable ?....Oh My God..
it's really can't do anything else ?
because my prophet still can not show the light charger..still DEAD
dioxda2 said:
how can you hard reset?
do you really know how to?
if it still can turn on, will be recoverable...
Click to expand...
Click to collapse
novian said:
PROPER INSTRUCTION
1. Press POWER button to off unit (if unit is ON)
2. Press CAMERA and COMM buttons simultaneously
3. While holding down CAMERA and COMM buttons, use stylus to poke the RESET button at bottom of unit.
4. Release pressing of the RESET button, and continue to hold on to CAMERA and COMM buttons until message appear on the screen asking you to press the SEND (green phone button) to continue.
thats right ?
will be recoverable ?....Oh My God..
it's really can't do anything else ?
because my prophet still can not show the light charger..still DEAD
Click to expand...
Click to collapse
you are right, those step are very precise
so, can successfully hard reset?
PS. if the battery is not flat, please don't plug the power cable at the beginning.......
plug later when the device goes fine ( sometimes the device won't continue to boot if the power cable was plugged...
not successfully with hard reset..the prophet just blank screen...nothing else.
i try connect my prophet to pc its not detect...
how can i know the device goes fine?
for your information..if i try charge the batery (with no RED LED indicator) for may be 2 hour and then i unplug the charger...after that i try remove the batery the device show the white screen for a second like blitz...just like that.
i try insert he batery againt and doing hard reset still nothing...i plug the charger still light off...hiks...hiks...
dioxda2 said:
you are right, those step are very precise
so, can successfully hard reset?
PS. if the battery is not flat, please don't plug the power cable at the beginning.......
plug later when the device goes fine ( sometimes the device won't continue to boot if the power cable was plugged...
Click to expand...
Click to collapse
novian said:
not successfully with hard reset..the prophet just blank screen...nothing else.
i try connect my prophet to pc its not detect...
how can i know the device goes fine?
for your information..if i try charge the batery (with no RED LED indicator) for may be 2 hour and then i unplug the charger...after that i try remove the batery the device show the white screen for a second like blitz...just like that.
i try insert he batery againt and doing hard reset still nothing...i plug the charger still light off...hiks...hiks...
Click to expand...
Click to collapse
Too bad....., it does look like hardware damage.....
needs to bring to repair shop or nothing else..... good luck~~~
update condition :
my prophet if i plug usb cable..my prophet just blink-blink (white screen for a second..continue)
i press reset blink-blink STOP...but if i release reset buton blink-blink againt.
any solution for this situation ?
any one can help me ?
help!!!
i tried to upgrade to i-mate, first i unlock it using "awizard" then i use lokiwiz 02b, then i followed the instructions.. i upgrade to "ruu_prodigy_226102_22610105_022511_tmous_wwe_ship.exe" the process was so smooth until 100% but when restart, i cant boot anymore, it stucks in the scren with black and the white light on the screen keeps on blinking.. help please.. im so frustrated..
spl 2.69 g3
sorry idont remember the other info.. please, please help me..
R.I.P Dopot 818 Pro
I also have the same problem. First time I was interested with the upgrading proses by looking around the forum. They said noting would be wrong, nice display, try it. But actually the upgrading process to wm6 or wm6.1 are not stable. My Dopot 818 Pro also are now dead coursing by the upgrading from wm5 to wm6. Before upgrading I've asking around, many of the expert said do not upgrade, its not stable, but I just would listen and done the upgrading proses and that was the last time I saw my prophet functioning and its dead now..
I using a very simple basic Nokia phone now & I happy about it, I will not do the unstable upgrading again in the future..
I have the same problem, but don´t have solution :-(
I am finding the solution as well.
novian said:
update condition :
my prophet if i plug usb cable..my prophet just blink-blink (white screen for a second..continue)
i press reset blink-blink STOP...but if i release reset buton blink-blink againt.
any solution for this situation ?
Click to expand...
Click to collapse
sorry im trying to hard reset the phone too,can anybody tell me which is the COMM button,i cant find it,thanks
well?......
SicilianBoy said:
sorry im trying to hard reset the phone too,can anybody tell me which is the COMM button,i cant find it,thanks
Click to expand...
Click to collapse
Is yours a Prophet?
Should be right next to the volume slider....