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Prophet Freez at startup...

Hello I have a very strange problem with my Prophet...
when I turn it on or do a soft-reset i must touch the display and move with the stylus on the Display all the boot-time when i don´t do this my Prophet freeze at the Splash screen is that Normal ?
I have a xda Neo G4 with the Last Dopod Rom please help me anyone... sorry for my bad english and THANK YOU!!!

Did you make a HR?
Remember, you'll erase all your data. Remove the SD card and Press and hold the camara and common manager buttons at the same time, then put the stylus into the hold close to the USB connection. Still hold the mentioned button, when a dark screen become, it going to said to restore, push the green button you used to answer a call.
Your device become as factory.

cidriver said:
Did you make a HR?
Remember, you'll erase all your data. Remove the SD card and Press and hold the camara and common manager buttons at the same time, then put the stylus into the hold close to the USB connection. Still hold the mentioned button, when a dark screen become, it going to said to restore, push the green button you used to answer a call.
Your device become as factory.
Click to expand...
Click to collapse
i know how goes a hardreset Thank you no i will only know why this happens ?

I have the same problem. I only soft reset while on external power otherwise the system either hangs or I have to tap the screen often to keep it alive. I found no solution.

HELP!!!
Having the same problem here.
After hard or soft reset my prophet freezes on the screen with the spl/ipl info. This happend after I tried to install the AKU3.3.13.ASERG-us rom.
Tried everithing I know (which is not much in this area)
HELP

Try flashing with another ROM. Wm5 or wm6. We are plenty of alternatives.
reSpect

Just resetup ur Rom and other programs.... and make sure when u install any programs need to restart ur device that make restart ... and follow the steps step by step

interesting Problem.three color screen after every reboot.

I spilt some tea on my qtek s200 yesterday, and right after the spill, I unplugged the battery and dried it first with tissues and then a hair dryler .It seeed ok for a while but now I have a strange problem.Whenever I softreset the device, it sticks on the three color screen.
Softreset doesn't work at this stage so I try to hardreset the device.After I press camera+comm man+reset buttons, there is a confirmation message and then I press "yes", this is where,I think, the problem is; I can't get a format completed message and after this stage the device boots up normally.
After the spill, the camera button started to act weirdly. I open the camera app and try to shoot a photo by pressing the camera button but it doesn't react but whenever a turnoff the screen with the power button and on again it shoots a photo.
May be there is still some parts that need to be dried,so shall I dismantle it and take a look inside
If you have an idea, please have me informed.
Thanks.

To sum up the problem:
whenever I try to hardreset my ppc, it performs as a soft reset ,so,I cannot hardreset the device.
Help me please...

I wonder if one of the buttons (the camera button probably) is stuck. That would explain the entering bootloader and the inability to take a picture.
If you can get the device to boot up properly, in the settings under "System" there should be a "Clear Storage" program, that will allow you to do the same as a hard reset.

I tried that "clear storage" but that didn't work, all the same.Maybe you are right.Because when the bootloader screen came up, I tired to hardreset again,this time just pressing the comm manager button and reset the device with the stylus and it tried to hardreset but again was unable to do it.
So,i think, I should find a way to prevent the camera button from keeping pressed steadily.
Do you have an idea?

more likely the camera button have short circuited..

do u use usb cable to connect with pc .. if yes then after 3 color screen try to connect it and look if u see text at bottom left "usb" .. if its all true u can flash your ram

@sahir74,
When I connect the device on the three-color screen with the usb cable,i can see the "usb" on the bottom left.
I have no issues upgrading my qtek s200 (prophet), but when I try to hardreset, I come across a problem like this,or whenever I softreset the device, it doesn't normally boot up and just sticks at three-color screen.
Do you think a surgery can fix this problem?I am thinking about opening the device and doing something about the camera button.
All the problem arose when eye spilled a glass of tea on my s200 ,which happened exactly where the camera button is.

What ROM have you upgraded to? and, what is your devices IPL/SPL?
If you tried an official WM5 NVID ROM, then I think taking it apart and checking the connections is the only option...

Shadow 2
and I tired other roms, it seems to be a hardware problem.Anywayapart from this problem, I am using my device happily though.

Touch Pro will not Hard reset!

I started haveing issue with the device last night, the phone app was locking the phone up, i tried restoring from my sprite, but it didnt work.
I got it to a point where it workied, but for some reason it lost all my contacts and email settings.
Well I said screw it, ill just hard reset and start from scratch, after a soft reset, it hung on the "Touch Pro" screen withthe red text at the bottom, then just sits there.
If I hard boot it does the same thing.
any ideas?

go into bootloader and then flash a new ROM there.
Hold Volume down and reset. You will go to bootloader. Plug in USB and flash from there. No need to sd flash.

it will not go past the touch pro screen, still sitting like that now. I cannot even turn it off, just reset it and get back to the same spot.

did you take out the battery for a time? but you do that on your own risk... for me that doesnt sound good ...
greetz
Boris

Yep, the best I have been able to get is plugging the phone in and getting it to constantly reset itself.
BRICKED!
New ohone in the mail, hope to have it tomorrow,
Now, do I use my old sprite back up from a week or so ago, or start from scratch?
BD

best is to begin new, but for me that would take 1,5 days cause i know nothinh about UC; thats why i restore my spb backup... with differen Romeos version i had never problems ... take the rom upgrade mode...
Greetz
Boris

Once I get to the bootloader screen, how do I flash the rom?
What is the latest stock rom and what is best link to download?

I finally got to the hard reset warning screen. It says press "send" to reset. Everywhere else (including manual) it says to press "volume up". Anway, I pressed and released "send" but nothing happens. It seems frozen on teh warning screen. Or does it take a few minutes to hard reset.
PLEASE HELP!!!!!

Did you tried the method with settings => system => "Speicher löschen" ( in german; "eraze memory" or something like that in english) => input 1234??
Greetz
Boris

I sent mine back, it did nothing.

hard reset
i had to hard reset my htc touch pro as well because i unistalled a program and it wiped out like half the stock programs. this is what i did....
1). make sure you back everything up that you have on your phone.
2). shut off your phone
3). hold the volume down button and the enter button at the same time. (enter button is the big cirle center button)
4). while holding those two buttons in, press and hold the power button on the top until the popup appears on the screen. then just follow the steps and your phone should be like brand new again!!

Funny thing I did it the first time and it worked like a charm. But now i'm having trouble in doing it again?? any suggestions?? anyone???

No screen?

Hi all,
Perhpas this has been answered before, but I couldn´t find any related thread.
My Rapahel is turned on but can´t see anything on the screen! is totally black.
I know it´s turned on because I can up or down the volume key and I hear the sound and feel the vibrate.
Yesterday was ok, nothing new installed but today I just pressed the power button and nothing!!
This happened me before on Universal, problem was that in some way the phone change itself the brightness to cero.
If I conect to wall charger nothing happens also, not any sign that device is charging.
But still can see something. Now on my Rapahel I cant see anything?
Any help would be much than apreciated please!!
Thanks,

I would
1 softreset
2 hardreset
3 rma

Rudegar said:
I would
1 softreset
2 hardreset
3 rma
Click to expand...
Click to collapse
thnaks,
soft reset done: nothing
hard reset done: nothing
sorry, what is rma?
Any other advice?
help please!

Hey masters!
A light would be great here!
Sorry to insist!

orb3000 said:
thnaks,
soft reset done: nothing
hard reset done: nothing
sorry, what is rma?
Any other advice?
help please!
Click to expand...
Click to collapse
Not a master, but still try to help:
What happend during the soft or hardreset, is the screen showing during the booting ?
How did u do the hardreset, by holding keys ?
After the hardreset u have to get the screen aligned how did u get after that point ?

Help!
Ok this is what I did:
When sof reset not any screen was appearing during the process.
Yes tryed the hard reset presing volume down the center button and the hole behind the charging usb and nothing happened
Snince then I can just hear the sound but nothing on the screen at all
Thanks for any advice!

orb3000 said:
Ok this is what I did:
When sof reset not any screen was appearing during the process.
Yes tryed the hard reset presing volume down the center button and the hole behind the charging usb and nothing happened
Snince then I can just hear the sound but nothing on the screen at all
Thanks for any advice!
Click to expand...
Click to collapse
Hard Reset the device:
This will wipe all the storage (not the sd card) and your device will be reset to default settings.
Hard reset (option 1)
1. Pull out the stylus.
2. With the device turned on, press and hold the VOLUME DOWN and CENTER buttons, then press the RESET button with the stylus tip.
3. Continue pressing the RESET, VOLUME DOWN and CENTER buttons until you see this message on the screen:
This operation will delete all your personal data, and reset all settings to manufacturer default. Press ?VolUp to restore manufacturer default, or press other keys to cancel.
Hard reset (option 2)
You can also use Clear Storage to reset your device back to factory default settings.
1. On the ?TouchFlo3D Home screen, slide to the Settings tab and then tap All Settings or goto Start and press Settings.
2. On the System tab, tap Clear Storage.
3. Enter “1234” and then tap Yes.
Hard reset (option 3)
1. Pull out the stylus.
2. Turn device OFF.
3. While pressing the CENTER button, turn the phone on with the POWER button.
4. Continue pressing the CENTER button until you see this message on the screen:
This operation will delete all your personal data, and reset all settings to manufacturer default. Press ?VolUp to restore manufacturer default, or press other keys to cancel.
This works on at least some Verizon CDMA phones on which option 1 will not work.
Hard reset (option 4)
1. Pull out the stylus.
2. With the device turned off, press and hold the VOLUME DOWN and CENTER buttons, then press and hold the POWER button.
3. Continue pressing the POWER, VOLUME DOWN, and CENTER buttons until you see this message on the screen:
This operation will delete all your personal data, and reset all settings to manufacturer default. Press ?VolUp to restore manufacturer default, or press other keys to cancel. (works with Alltel touch pro)
Click to expand...
Click to collapse
Ok this is out of the wiki, u see that all methods let u press the vol up button to really start the hard reset than. So on either method do the key presses, wait a while and then press the vol up to start the process.
Its a little try and error because u are not seeing the the actual message to press the vol up. but mybe thats worth to try until u get the point. I think option 3 is a good and easy one.
hopefully the hardreset works, maybe u can try to take a torch or bright sun light to get the display information, if the display itself is not broke u should see a slight shadow of what is written on the display. I had that problem with my wifes phone once and the information was the but its not a reflective display so it was very faint to see.

Finally tho, if all that fails:
RMA = Return merchandise authorization
It means a warrenty return.
It sounds to me like the lcd has croaked. If you dont have suitable warrenty / insurance i'd suggest ebay! i've just found a screen & digitiser for less than £25 (thats for a Raph 100, i honestly dont know if parts are the same on different raph models but i suspect they are)
Good luck!

Thanks a lot guys but nothing worked
I cant do any hard reset option but sound stills hearing perfect
I can understand why one day was perfect and next no screen!!
Can anyone confirm that the LCD Display+Touch Screen For HTC Touch Pro T7272 form the last link will work on my At&t version?
Any other advice?
Thanks in advance

orb3000 said:
Thanks a lot guys but nothing worked
I cant do any hard reset option but sound stills hearing perfect
I can understand why one day was perfect and next no screen!!
Can anyone confirm that the LCD Display+Touch Screen For HTC Touch Pro T7272 form the last link will work on my At&t version?
Any other advice?
Thanks in advance
Click to expand...
Click to collapse
Sorry to hear that nothing worked.
Not shure but if the phone fails to hard reset it is not only the screen that is broken ! Take this into account, do u still have warranty, maybe it is better so exchange the whole phone.

Well that is the problem
I live in other country so warranty is not valid here, and there is not a single place where I can take it to repair here
Very strange as one day was perfect ant the next day no screen!!
I took the battery out and then place it again, all works normal, it starts (vibrations feels) then nothing!, I know its turned on because I can move volume up or down and I hear the sound and vibration, if open the keyboard not any light turns on on it.
I´ll wait patient till some member can recomend more options in order to make it work again.
I´m so frustrated...
Thanks anyway for your kind help!

orb3000 said:
Well that is the problem
I live in other country so warranty is not valid here, and there is not a single place where I can take it to repair here
Very strange as one day was perfect ant the next day no screen!!
I took the battery out and then place it again, all works normal, it starts (vibrations feels) then nothing!, I know its turned on because I can move volume up or down and I hear the sound and vibration, if open the keyboard not any light turns on on it.
I´ll wait patient till some member can recomend more options in order to make it work again.
I´m so frustrated...
Thanks anyway for your kind help!
Click to expand...
Click to collapse
Dont give up, hope that I not get on ur nerves. But still I think a hard reset must be possible.
When u turn ur device of how do you do that ? When u turn it OFF with the power button you have to answer a question on the screen, u do not see the question but is the touchscreen working or how do you know where the YES/NO field is ??
So another way is take the batt out, and when u insert the batt than turn it on with one of the mentioned hardreset procedures.
There is than a question also but this is answered with the Volume UP button.
Maybe u need a second person for helping with the buttons,
The hardreset must be possible somehow, it cant be a broken touchpro

OK I tried with my phone and procedure 1.
VOL DOWN and CENTER with Phone ON
Then Push RESET with the Stylus and hold all three until:
After 5 seconds the Bootscreen showed, after that the message to press VOL UP for Restore.
You do not see the boot screen but just wait the time

You are so kind my friend!
I have tested all the hard reset options but none seems to work
Aparently I can´t do a hard reset
as every time I follow any process and wait 5 sec, then press vol up and it seems that nothing has happened, not even a soft reset!
Pressed center button and vol down, then press the rest button located behind the usb port (the one with a symbol for headphones....)
But nothing happens.
I´lll upload a small video with me doing the process, hope it helps in anyway

Here the link of the video I took with my problem
https://www.yousendit.com/download/ZW9DQ3QxeWFEbUx2Wmc9PQ
Hope this helps in any clue to solve my mysterious problem
Thanks a lot!!

Ok will wait for the video.
Inbetween another option, did u try to flash the ROM.
Can u get a rom to download from ur provider, to do so ?
After the flash the device more or less does a hardreset.
Update:
saw the video, it seems that the phone is not reacting to the center or the reset button. Because when u push reset, even if it is not in hardreset mode, it should do a soft reset right away.
But ur phone is straight reacting to the Vol keys, very strange.
Is the mentioned ROM update an option ??
What is the reaction when u hock the phone to the pc, is active sync working ?
Do you see the internal memory of the phone ?
Remove the SIM and any memory card, maybe they are causing trouble ?

Exactly, Raphael is not reacting to a hard reset and dont know why?
I´ll keep trying all methods.
Yes, I´ll try to reflash to the original AT&T ROM for Fuze tomorrow as today I am not close to a computer.
If you have any link for that mentioned ROM would be great, if not no problem I´ll find it.
Once again thanks a lot and I´ll keep looking this thread in case someone else have another recommendation
Cheers,

orb3000 said:
Exactly, Raphael is not reacting to a hard reset and dont know why?
I´ll keep trying all methods.
Yes, I´ll try to reflash to the original AT&T ROM for Fuze tomorrow as today I am not close to a computer.
If you have any link for that mentioned ROM would be great, if not no problem I´ll find it.
Once again thanks a lot and I´ll keep looking this thread in case someone else have another recommendation
Cheers,
Click to expand...
Click to collapse
Here ya go:
http://wiki.xda-developers.com/index.php?pagename=HTC_Raphael_WM6.1_ROMs
Take the one matching ur cell phone. Check the thread links for more Info.

Thanks, downloading
Tomorrow I´ll try to reflash and post results later
Cheers,
(Anyone? another idea?)
UPDTATE: I conected raphael to my computer and using pocket controller I can see that all is working ok inside but nothing on the screen, or keyboard lights.
I´ll try to hard reset now...
Hope this can help in order to solve my problem
Thanks
Attached the picture
UPDATE 2: I performed the wipe data from the device, this must be exactly as a hard reset I pressume, and nothing....
So now is there anything I can check to see if there is something loose in the connection from device to screen?
Any recommendations on how to do this?
signal from device working perfect simply does not come to screen or even to turn on light on keyboard
Any help is GREATLY apreciated!!!

What rom did you have? I had a similar problem and just had to rma it.

After changing registry key it is not possible to start the device.

Hi,
I have changed the registry key to change the default keyboard input.
HKEY_CURRENT_USER\ControlPanel\Sip
After changing the registry key, I have restarted my mobile but it does not get start properly. It just shows the starting screen (only shows "Windows mobile" on screen). Please help me to solve the problem.
Mobile details :- HTC P3450
OS :- Windows moble 6.1
Thanks in advance,
Milind

looks like you need to hard-reset your device.

Please let me know how to hard reset the device.
-Milind

http://wiki.xda-developers.com/index.php?pagename=Elf_Resets
That's guessing you have an Elf HTC P3450 if not the WIKI will hold the info

Not Working.
Even after resetting it just shows the "Windows Mobile" on screen.
Is there any other way to edit the registry entry.

No way to change registry without being in operating system, my next advise is to go to the WIKI i linked and find your stock ROM and flash.

After a hard reset (soft reset won't solve your issue) it will sit at the Windows Mobile screen for a while as it initializes the system for the first time, so wait 15 or so minutes, and it should get around to setting up your stylus and such.

Hi, this happend to me once screwing around with sip, to get block recognizer back in wm6.5, and the all thing freezed just like you. So do operate hard reset and be patient it will end up telling you you really messed up but will start from scratch after a while.

hcall,trowakage
After hard reset I have Kept the device on for whole night but still it shows the "Windows mobile" on screen.
stylez,
It is not possible to connect the phone to PC through active sync, so it is not possible to flush the ROM.
-Milind.

weird, I suppose you tried pulling out the battery and putting it back on? what keys do you press to hard reset? do you get a message saying you will loose all your data press action to continue?
Can you enter hardspl at all? if so you can flash your rom
To perform a hard reset
1.Press and hold the TALK and END buttons, and at the same time, use the stylus to press the RESET button at the bottom of your device.2.Release the stylus, but continue pressing the TALK and END buttons until you see the following message on the screen:This operation will delete all your personal data, and reset all settings to manufacturer default. Press Action to restore manufacturer default, or press other keys to cancel.
3.Release the TALK and END buttons, and then press ENTER on your device.
good luck

hcall,
I have tried it in the same way which you have mentioned.
In the same way shown in video
But unfortunately it doesn't show any message (hard reset might work after booting OS completely & in my case it is not possible, it just shows "Windows Mobile").

can you boot on hard spl at all?

hcall,
no.

power off...
press power button while the volume key is pressed down... that way you'll enter the tri-color boot screen... connect it to your computer and flash a good rom.

TheRem,
Not working.
Is there another way to reinstall OS.
-Milind

It seems there is no solution for this problem.
-Milind

bring it to the nearest HTC service center in your country.

Fiquei com a mesma dúvida.
A minha situação actual tem transcoding
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