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updating rom ATT tilt connection error

just tried several times to update without success. I have Vista. My problem is not one I have read about yet.
I USB connect the phone and start the ROM program, as soon as I hit run on my laptop, I get the rainbow on my phone... but, as I progress through the steps my phone some how is dumping the USB connection. The wizard gets up to a point and keeps saying no connection. I go back to the laptop and check with the sync and it shows disconnected???

ronjr1973 said:
just tried several times to update without success. I have Vista. My problem is not one I have read about yet.
I USB connect the phone and start the ROM program, as soon as I hit run on my laptop, I get the rainbow on my phone... but, as I progress through the steps my phone some how is dumping the USB connection. The wizard gets up to a point and keeps saying no connection. I go back to the laptop and check with the sync and it shows disconnected???
Click to expand...
Click to collapse
Try flashing from MicroSD

AllTheWay said:
Try flashing from MicroSD
Click to expand...
Click to collapse
So put the rom file from htc on micro sd and running from there. Sorry I'm a little new to the phone stuff.TY

USB connection breaking
ronjr1973 said:
just tried several times to update without success. I have Vista. My problem is not one I have read about yet.
I USB connect the phone and start the ROM program, as soon as I hit run on my laptop, I get the rainbow on my phone... but, as I progress through the steps my phone some how is dumping the USB connection. The wizard gets up to a point and keeps saying no connection. I go back to the laptop and check with the sync and it shows disconnected???
Click to expand...
Click to collapse
Try a different USB cable, make sure you have firm connections, then touch nothing until flash is complete or error message shows - don't even breathe on it, let alone move it an inch! I think the connection port is fragile or unreliable.

My Tilt has the same issue with my real PC and my Virtual Machine on my Mac (via Parallels). It just won't flash reliably.
I now flash from the MicroSD card. No problems at all doing that. Much faster too.

ronjr1973 said:
just tried several times to update without success. I have Vista. My problem is not one I have read about yet.
I USB connect the phone and start the ROM program, as soon as I hit run on my laptop, I get the rainbow on my phone... but, as I progress through the steps my phone some how is dumping the USB connection. The wizard gets up to a point and keeps saying no connection. I go back to the laptop and check with the sync and it shows disconnected???
Click to expand...
Click to collapse
HardSPL loaded prior to 'imaging'?

I finally did it. Alls I had to do was uninstall active sync then reinstall it. Now when I try to restore via my storage car and sprite backup it tells me that "this back up file was not made on this device or operating system. Restoring from this file may cause significant problems. Do you wish too continue?" Not sure what to do. Anyone?

Like to like . . .
ronjr1973 said:
I finally did it. Alls I had to do was uninstall active sync then reinstall it. Now when I try to restore via my storage car and sprite backup it tells me that "this back up file was not made on this device or operating system. Restoring from this file may cause significant problems. Do you wish too continue?" Not sure what to do. Anyone?
Click to expand...
Click to collapse
Yeah . . . you don't want to restore a backup from one ROM onto a new different ROM - it will make a big mess.
If you didn't sync your data with your PC before you flashed this new ROM, I would flash back to the original ROM and then restore your backup, do a sync to your PC, also copy \My Documents to your storage card, and also run dotFred's PIMBackup - you can use that to restore data from one ROM to another.
All of this has been discussed on the forums here before, so I would also suggest you do a lot more reading before embarking on ambitious but potentially dangerous things like flashing a new ROM as you are doing.

TY, for the heads up. I did do the sync. So contacts and such will be ok. Just have to redo my tweaks. Thanks. again for the advice.

Computer doesn't detect my TC!

When I connect the cable from phone to PC, my PC says that there is a duplicate name on the system.
And in My Computer, there is a Mobile Device icon regardless of the phone being connected or not.

This might happened after Windows XP SP3 installation (or after Vista SP1).
The solution is to uninstall ActiveSync 4.5 and reinstall it again.
Regards
PS: anyway last ActiveSync 4.5 will behave funny since it is not compatible with XP SP3.

I've tried reinstalling, but it didn't work.
I am using Windows XP SP3, indeed, does anyone know of a way to get around this?

Try these tips one by one to see it any solves your problem:
1. Open the connection settings in activesync and double-check that USB connection is checked.
2. On the phone try click Start -> Settings -> Connections -> USBtoPC and uncheck the checkbox "advanced network...". (or check it if it was unchecked)
3. Unplug the phone, rename c:\windows\inf\infcache.1 on you computer (not phone) to infcache1.bak or something similar.
Replug the phone. Windows will now re-detect all USB devices and reinstall the drivers. If it did not help you can always rename the file back and you have lost nothing in trying.

pananza said:
Try these tips one by one to see it any solves your problem:
1. Open the connection settings in activesync and double-check that USB connection is checked.
2. On the phone try click Start -> Settings -> Connections -> USBtoPC and uncheck the checkbox "advanced network...". (or check it if it was unchecked)
3. Unplug the phone, rename c:\windows\inf\infcache.1 on you computer (not phone) to infcache1.bak or something similar.
Replug the phone. Windows will now re-detect all USB devices and reinstall the drivers. If it did not help you can always rename the file back and you have lost nothing in trying.
Click to expand...
Click to collapse
After Step 2, the "duplicate name on the system" error message did not appear.
However, even after step 3, the Mobile Device icon still exist and I am still not able to access the contents of my phone through my PC.
Is it because my computer's name is the same as my phone?

Perhaps Try and rename the mobile, no hurt in trying.

Thank you very much, but I finally find out the problem on my own.
All I had to do was to Enable synchronization of all PCs using the "`USB" connection when craded under the ActiveSync Connections on my phone.
Thank you for your time.

Good that you solved it in the end.

need help pc dosent recognise my device x7510
it worked before tryed everthing on the posts on this section

Is your device recognised on any other PC?

Windows Mobile Device Center doesn't sync

So i got this error with a big "X" inside this red circle and next to it just says the word "Error" then nothing else when i tried sync using WMDC thats what happens. Btw im using a HTC Touch Pro and i tried plenty of solution from the Microsoft website this includes the following:
-Uninstalling the device driver and reconnect the device
-Disabling Advance Network Functionality
-Disabling firewall, antivirus software etc.
-Running WMDC on compatability mode
-Soft resetting device
-Hard resetting device
-Flashing a new ROM
Thanks in advance
[email protected]

[email protected] said:
So i got this error with a big "X" inside this red circle and next to it just says the word "Error" then nothing else when i tried sync using WMDC thats what happens. Btw im using a HTC Touch Pro and i tried plenty of solution from the Microsoft website this includes the following:
-Uninstalling the device driver and reconnect the device
-Disabling Advance Network Functionality
-Disabling firewall, antivirus software etc.
-Running WMDC on compatability mode
-Soft resetting device
-Hard resetting device
-Flashing a new ROM
Thanks in advance
[email protected]
Click to expand...
Click to collapse
what os?
try a new cable, or try plugging the cable into a different usb port.

i got the same problem. my pc:
Windows 7 with windows device center.
can not recognise my device.
i plug in the touch pro. i get the message to choos active sync diskdrive or share my internet.
i choose active sync.
then nothing happens in device center.
tried uninstalling rndis. after restart it installes the phone again and then it works for 1 time only. after that its the same.
i have searched forums saying that uninstalling device center does not solve the problem. also they say downloading the version on the MC site is another version that Windows 7 is shipped with.
Need help, wanna install another rom. i do have another pc, but i wished it would work on this pc.
any help would be very appreciated.
EDIT 24-10-2009
Also got this message at the properties of Microsoft Windows Mobile Remote Adapter:
This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)
Hope that this could help me in some way

wishmaster86 said:
i got the same problem. my pc:
Windows 7 with windows device center.
can not recognise my device.
i plug in the touch pro. i get the message to choos active sync diskdrive or share my internet.
i choose active sync.
then nothing happens in device center.
tried uninstalling rndis. after restart it installes the phone again and then it works for 1 time only. after that its the same.
i have searched forums saying that uninstalling device center does not solve the problem. also they say downloading the version on the MC site is another version that Windows 7 is shipped with.
Need help, wanna install another rom. i do have another pc, but i wished it would work on this pc.
any help would be very appreciated.
EDIT 24-10-2009
Also got this message at the properties of Microsoft Windows Mobile Remote Adapter:
This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)
Hope that this could help me in some way
Click to expand...
Click to collapse
You could just update to the latest HTC ROM from the official website if your phone is still under warranty, btw thats what i did but it didn't help. Note, that i'm running Windows 7 as my OS if anyone want to know this information to help solve the problem. Thanks in advance.
[email protected]

wishmaster86 said:
i got the same problem. my pc:
Windows 7 with windows device center.
can not recognise my device.
i plug in the touch pro. i get the message to choos active sync diskdrive or share my internet.
i choose active sync.
then nothing happens in device center.
tried uninstalling rndis. after restart it installes the phone again and then it works for 1 time only. after that its the same.
i have searched forums saying that uninstalling device center does not solve the problem. also they say downloading the version on the MC site is another version that Windows 7 is shipped with.
Need help, wanna install another rom. i do have another pc, but i wished it would work on this pc.
any help would be very appreciated.
EDIT 24-10-2009
Also got this message at the properties of Microsoft Windows Mobile Remote Adapter:
This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)
Hope that this could help me in some way
Click to expand...
Click to collapse
Settings-->Connections-->USB to PC and Uncheck Enable faster data Synchronization

I have the same problem.
in my situation i tried to recover usb-flash and flash a nokia phone. For both things programs installed their own drivers. Even after I deinstalled the software I probably still have their drivers on my pc. That's why I can't sync my phone...
is there a tool to manage installed drivers?
or the other way out is to reinstall windows 7

anyone willing to help?

This solution worked for me:
Thanks to Scubamike
copy and paste from
http://social.microsoft.com/Forums/...c/thread/7a6516e2-9a46-4e1f-b689-1aa7dc2bda64
I found a different solution that worked for me: On my phone I clicked start/programs/active sync/options and deleted all the old PC connections that were displayed. In fact, you could probably just delete ALL the PC connections displayed and start from scratch. You'll just have set up another sync partnership in WMDC when you plug it in. Let me know if this helps.

it is to easy! should work ALWAYS:
Make sure "Advanced network functionality" is switched off in the USB to PC settings then:
go to activesync, menu, connections, disable "connect via USB" off, press "ok" go back to connections, enable "connect via usb" press "ok" unplug and replug your cable. and all works.
greetings

i had trouble with a 6.5.3 rom i just cooked. had to uninstall, reboot, reinstall wmdc, then i synced okay.

I have the last original rom and win 7 and with removing all remembered connections on the pda, it connected immidiatly. Thank you for the help

i have been all over the microsoft forums to no avail. i recently updated my laptop to win7, and have a fuze running 6.1 mobile. when i connect my fuze to the laptop the laptop recognizes it as it begins to charge, but then nothing. i try to open win mobile device center and this is the error message i get C:\windows\system32\rapistub.dll is either not designed to run on windows or it contains errors. I have uninstalled and reinstalled 3 times and also tried different usb ports on my laptop. If anyone can help that would be awesome

NEED Help on ZuneUSBConnection.dll and ZuneWlanCfgSvc.exe

Dear Friend,
I seeking some help from you. I'm having touble to Sync my HTC DH7 with ZUNE.
My PC currently using Windows 7 64bit. I already install ZUNE for 64bit. unfortunately my phone was not recognize by my ZUNE software.
I've ran the Zune Device Utilities to determine the problem. and on the FILE tab, it shown that : ZuneUSBConnection.dll and ZuneWlanCfgSvc.exe was missing.
I already try to Google it... unfortunately not on my side.
Whoever have this file and dont mind to share, it would be pleasure to
say thanks so much for your help.
Regards.
Azman Ishak.

try uninstalling and reinstalling zune. maybe your anti virus deleted them thinking they're viruses?

The Gate Keeper said:
try uninstalling and reinstalling zune. maybe your anti virus deleted them thinking they're viruses?
Click to expand...
Click to collapse
Hi there... I already:-
1. Format my HTC HD7 sdCard - Done
2. Flash My HTC - Done
3. Change my OS from Windows 7 32bit to 64bit, vice versa - done.
4. Used the correct usb cable - Checked & Done
5. Soft Reset and Hard Reset the phone - Done
6. Restore to factory setting - Done
7. Remove and install ZUNE - Done
All has been done. But still failure..

anti virus? what are you using?

The Gate Keeper said:
anti virus? what are you using?
Click to expand...
Click to collapse
I'm not using any antivirus. and my pc is only used by me. quite tough for me to find the solution. the phone completely work with zune past few month. but now.. everything goes fakap. I was able to install any apps from market place without problem.. (which means, the sistem or the sdcard is good) but unable to be detected by ZUNE software.

only thing i can think of from here on is to completely wipe all memory of the phone from your pc and try again. in zune on the desktop > settings (top rightish) > phone tab > "forget this phone".
then connect the phone to the PC and start up device manager (start, type it into search). you should see your phone come up there. if it doesn't, try a different usb port. if it does, right click on it and uninstall. when uninstalling also delete the driver itself (should be a checkbox asking).
then restart PC and try to sync again.
if this doesn't work... my final 2 suggestions are wait till the update, or claim under warranty for a new device.

The Gate Keeper said:
only thing i can think of from here on is to completely wipe all memory of the phone from your pc and try again. in zune on the desktop > settings (top rightish) > phone tab > "forget this phone".
then connect the phone to the PC and start up device manager (start, type it into search). you should see your phone come up there. if it doesn't, try a different usb port. if it does, right click on it and uninstall. when uninstalling also delete the driver itself (should be a checkbox asking).
then restart PC and try to sync again.
if this doesn't work... my final 2 suggestions are wait till the update, or claim under warranty for a new device.
Click to expand...
Click to collapse
Hi there,
Thanks so much on your help and troubleshoot. I already followed your instruction. unfortunately still got the problem.
Here's some print screen for you.

USB unknown device

I've tried the drivers from Samsung, Keis, ODIN one click. None of them worked on 4 different machines, Windows 7 both x64 and x86(which was a fresh install), and two Windows XP machines. I tried it on Ubuntu(10.04 LTS) and that recognized the captivate.
Anyone know how to get one of those to correctly recognize my Captivate so I don't stuck on Samsung's/AT&T's 2.2

uninstall all of the driver that you downloaded. uninstall kies. then go to samsung.com search for the captivate, choose you phone, click the 'i own this' button. then go to get downloads, software. click on the .zip file icon next to usb drivers. if that didnt work uninstall them then download kies again. if it still doesn't install them, open kies, click menu, reinstall drivers

What is it that you're trying to do?
Sent from my SAMSUNG-SGH-I897 using XDA App

If it is coming up unknown device try another port. You may want to try another microusb cable as well.
Sent from my SAMSUNG-SGH-I897 using XDA Premium App

I've always had luck with the drivers in the captivate aio toolbox. Even on a fresh win7 64bit when I replaced my boot drive with a ssd a month ago.

Samsung really failed at the USB drivers for the Captivate. I would expect to be able to install the drivers from their website. Plug in my phone, and have it working.
trell959 said:
uninstall all of the driver that you downloaded. uninstall kies. then go to samsung.com search for the captivate, choose you phone, click the 'i own this' button. then go to get downloads, software. click on the .zip file icon next to usb drivers. if that didnt work uninstall them then download kies again. if it still doesn't install them, open kies, click menu, reinstall drivers
Click to expand...
Click to collapse
I tried that before, didn't work.
bornjamerican said:
What is it that you're trying to do?
Click to expand...
Click to collapse
I'm trying to:
1) connect as a mass storage devices. Yes I know turn on USB debugging and to mount the drive.
2) flash back to stock 2.1 or root my phone so I can install a custom ROM on it. Might go with CM7/MiUi or something from Team Phoenix. So use Odin3
shinji257 said:
If it is coming up unknown device try another port. You may want to try another microusb cable as well.
Click to expand...
Click to collapse
Tried all of the ports on the computers. I don't have another microusb cable to test to see if that's the problem, but I'll check that tomorrow.
Johnnie5000 said:
I've always had luck with the drivers in the captivate aio toolbox. Even on a fresh win7 64bit when I replaced my boot drive with a ssd a month ago.
Click to expand...
Click to collapse
I'm going to try a fresh install of windows 7 32-bit with aio toolbox see if that works.
Tried my friends brand new microUSB cable. It worked.

I have tried 4 known good cables know, 4 different computers and every USB port available on all 4 of the PCs I tried. Only once did it identify the device and install the drivers and I was able to root it but I still can't sideload because after the reboot after rooting it is back to device not recognized/unknown device. This has been a total pain. Any suggestions? I'm not with AT&T any more so I am out of luck for just bringing it into a store and asking them to take care of it.
Edit: Sorry for bumping an older post but I did it instead of starting a new thread.

rmriggin said:
I have tried 4 known good cables know, 4 different computers and every USB port available on all 4 of the PCs I tried. Only once did it identify the device and install the drivers and I was able to root it but I still can't sideload because after the reboot after rooting it is back to device not recognized/unknown device. This has been a total pain. Any suggestions? I'm not with AT&T any more so I am out of luck for just bringing it into a store and asking them to take care of it.
Edit: Sorry for bumping an older post but I did it instead of starting a new thread.
Click to expand...
Click to collapse
If you're just trying to transfer apk files to it for sideloading, you can use a wifi transfer app. I use Wifi File Explorer and it's great. You can connect to your phone via web browser and upload/download anything on the SD card.
Another option is to use an external SD card that you can remove and plug into your computer, transfer the files to it, then insert it back into the phone.
This won't work for connecting to PC apps like Odin, Heimdall, or Kies, but for simple file transfers it works like a charm.
Additionally, regarding other usb cables, you didn't mention what types of cables you used, so I'll throw in another thought. The cables that come with the Captivate don't work on some PCs (like my new iMac). Third-party, generic usb cables might not work, either (I tried some and got a whole lot of fail). The only cable that works for me is the one that came with my wife's Motorola phone. If you haven't tried one yet, I would recommend getting your hands on a Motorola cable and testing it out. You'll immediately notice the cable is much thicker. I don't know if that has anything to do with why it works when others don't, but there's something about that cable that others don't have.

Bad Phone?
Could it be the phone port is having issues?
I've had the same problem and it seems that the port on the Captivate is shot which may be your issue. it will always charge; but tends to cause a lot of profanity when trying to get a PC connection to transfer files or flash it. It will be seen, then immediately play the 'unplugged' sound from windows. I've sat there and had it play the tones of plugged in and un plugged over and over again just by tilting the phone from side to side. No matter what cables I use (tried several but they are all samsung due to the recessed port). If it establishes the connection; I have to be very still with it or it'll lose it. If it loses it; I get unknown device messages or not functioning messages on that port until I reboot the PC.
Trying to flash anything via ODIN takes a lot of patience.
Those same cables / USB ports are used on my wife's Focus without ever having a problem. I wrote it off as too much flashing / overclocking of my phone but am not sure.

hi i was having this issue as well. i solved it by:
1. download a good & stable miui rom, rename it to update.zip and place it into your sd card. i took the sd card out of the phone and used a adapter to connect the sd card to my PC since i can't access my sd card through the usb port.
2. put the sd card back into my phone, turn off my phone. press and hold volume up and down buttons, then press n hold the power button till the screen shows something.
3. select install from sd. wait until the installation finishes and select reboot the phone.
4. when you're in your new miui rom, try to connect your phone to the pc via usb port again.
this worked like charm for me.
about the miui rom, i suggest you to use the one from miuiandroid.com (the UK version)
after flashing the rom im able to connect via usb and use mass storage.
hope this helps

Also, when you uninstall drivers, don't forget to look in the program files for anything that may have been left behind and delete it.

From the description it sounds strongly like you are actually experiencing a port failure which is common on the Galaxy S devices. PM me if you need this repaired...

Only try another usb cable, i bricked my cappy with a bad contact cable on odin, unknown device too, new cable=i897 device on windows notifications
try and feedback!

strange, this only happened to my when i soft bricked my phone. try connecting it to your computer in download mode

I had this issue once before. Here is what I did which resolved the problem. I was using a windows 7 PC
1. Download the ADB kit and extract it to C drive.
2. Connect your mobile to the PC on USB port
3. Wait for the drivers to be installed automatically (it might give you a failed to install message)
4. Never mind that message. Open Device Manager
5. In Device Manager, if you expand the "Universal Serial Bus Controllers", you'll see a device that has yellow question mark against it. This is your phone and since drivers are not installed properly, it has the question mark.
6. Right click that device, and select "Update Driver".
7. IN the window that comes up, select "I'll select a driver".
8. Browse to the folder where you have extracted the ADB kit on C drive
9. Check include subfolders and click Next.
10. The drivers should be be installed and your device should be identified by the computer.
Let me know if it works for you.