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I spilt some tea on my qtek s200 yesterday, and right after the spill, I unplugged the battery and dried it first with tissues and then a hair dryler .It seeed ok for a while but now I have a strange problem.Whenever I softreset the device, it sticks on the three color screen.
Softreset doesn't work at this stage so I try to hardreset the device.After I press camera+comm man+reset buttons, there is a confirmation message and then I press "yes", this is where,I think, the problem is; I can't get a format completed message and after this stage the device boots up normally.
After the spill, the camera button started to act weirdly. I open the camera app and try to shoot a photo by pressing the camera button but it doesn't react but whenever a turnoff the screen with the power button and on again it shoots a photo.
May be there is still some parts that need to be dried,so shall I dismantle it and take a look inside
If you have an idea, please have me informed.
Thanks.
To sum up the problem:
whenever I try to hardreset my ppc, it performs as a soft reset ,so,I cannot hardreset the device.
Help me please...
I wonder if one of the buttons (the camera button probably) is stuck. That would explain the entering bootloader and the inability to take a picture.
If you can get the device to boot up properly, in the settings under "System" there should be a "Clear Storage" program, that will allow you to do the same as a hard reset.
I tried that "clear storage" but that didn't work, all the same.Maybe you are right.Because when the bootloader screen came up, I tired to hardreset again,this time just pressing the comm manager button and reset the device with the stylus and it tried to hardreset but again was unable to do it.
So,i think, I should find a way to prevent the camera button from keeping pressed steadily.
Do you have an idea?
more likely the camera button have short circuited..
do u use usb cable to connect with pc .. if yes then after 3 color screen try to connect it and look if u see text at bottom left "usb" .. if its all true u can flash your ram
@sahir74,
When I connect the device on the three-color screen with the usb cable,i can see the "usb" on the bottom left.
I have no issues upgrading my qtek s200 (prophet), but when I try to hardreset, I come across a problem like this,or whenever I softreset the device, it doesn't normally boot up and just sticks at three-color screen.
Do you think a surgery can fix this problem?I am thinking about opening the device and doing something about the camera button.
All the problem arose when eye spilled a glass of tea on my s200 ,which happened exactly where the camera button is.
What ROM have you upgraded to? and, what is your devices IPL/SPL?
If you tried an official WM5 NVID ROM, then I think taking it apart and checking the connections is the only option...
Shadow 2
and I tired other roms, it seems to be a hardware problem.Anywayapart from this problem, I am using my device happily though.
My prophet is dead...
I try to upgrade my prophet to WM6...work sucessfull
When i try install MORANGE in my prophet its error (hang)..so i try to reset.
After i push the reset button my prophet is dead...i can't do anything.
I try hard reset is still not working...i try to plug in charger -> RED LED indicator not show.
It really..really DEAD PROPHET...
Please help me with my prophet.
It still dead until now...
novian said:
My prophet is dead...
I try to upgrade my prophet to WM6...work sucessfull
When i try install MORANGE in my prophet its error (hang)..so i try to reset.
After i push the reset button my prophet is dead...i can't do anything.
I try hard reset is still not working...i try to plug in charger -> RED LED indicator not show.
It really..really DEAD PROPHET...
Please help me with my prophet.
It still dead until now...(
Click to expand...
Click to collapse
try another battery.
still not work...
dioxda2 said:
try another battery.
Click to expand...
Click to collapse
novian said:
still not work...
Click to expand...
Click to collapse
how can you hard reset?
do you really know how to?
if it still can turn on, will be recoverable...
PROPER INSTRUCTION
1. Press POWER button to off unit (if unit is ON)
2. Press CAMERA and COMM buttons simultaneously
3. While holding down CAMERA and COMM buttons, use stylus to poke the RESET button at bottom of unit.
4. Release pressing of the RESET button, and continue to hold on to CAMERA and COMM buttons until message appear on the screen asking you to press the SEND (green phone button) to continue.
thats right ?
will be recoverable ?....Oh My God..
it's really can't do anything else ?
because my prophet still can not show the light charger..still DEAD
dioxda2 said:
how can you hard reset?
do you really know how to?
if it still can turn on, will be recoverable...
Click to expand...
Click to collapse
novian said:
PROPER INSTRUCTION
1. Press POWER button to off unit (if unit is ON)
2. Press CAMERA and COMM buttons simultaneously
3. While holding down CAMERA and COMM buttons, use stylus to poke the RESET button at bottom of unit.
4. Release pressing of the RESET button, and continue to hold on to CAMERA and COMM buttons until message appear on the screen asking you to press the SEND (green phone button) to continue.
thats right ?
will be recoverable ?....Oh My God..
it's really can't do anything else ?
because my prophet still can not show the light charger..still DEAD
Click to expand...
Click to collapse
you are right, those step are very precise
so, can successfully hard reset?
PS. if the battery is not flat, please don't plug the power cable at the beginning.......
plug later when the device goes fine ( sometimes the device won't continue to boot if the power cable was plugged...
not successfully with hard reset..the prophet just blank screen...nothing else.
i try connect my prophet to pc its not detect...
how can i know the device goes fine?
for your information..if i try charge the batery (with no RED LED indicator) for may be 2 hour and then i unplug the charger...after that i try remove the batery the device show the white screen for a second like blitz...just like that.
i try insert he batery againt and doing hard reset still nothing...i plug the charger still light off...hiks...hiks...
dioxda2 said:
you are right, those step are very precise
so, can successfully hard reset?
PS. if the battery is not flat, please don't plug the power cable at the beginning.......
plug later when the device goes fine ( sometimes the device won't continue to boot if the power cable was plugged...
Click to expand...
Click to collapse
novian said:
not successfully with hard reset..the prophet just blank screen...nothing else.
i try connect my prophet to pc its not detect...
how can i know the device goes fine?
for your information..if i try charge the batery (with no RED LED indicator) for may be 2 hour and then i unplug the charger...after that i try remove the batery the device show the white screen for a second like blitz...just like that.
i try insert he batery againt and doing hard reset still nothing...i plug the charger still light off...hiks...hiks...
Click to expand...
Click to collapse
Too bad....., it does look like hardware damage.....
needs to bring to repair shop or nothing else..... good luck~~~
update condition :
my prophet if i plug usb cable..my prophet just blink-blink (white screen for a second..continue)
i press reset blink-blink STOP...but if i release reset buton blink-blink againt.
any solution for this situation ?
any one can help me ?
help!!!
i tried to upgrade to i-mate, first i unlock it using "awizard" then i use lokiwiz 02b, then i followed the instructions.. i upgrade to "ruu_prodigy_226102_22610105_022511_tmous_wwe_ship.exe" the process was so smooth until 100% but when restart, i cant boot anymore, it stucks in the scren with black and the white light on the screen keeps on blinking.. help please.. im so frustrated..
spl 2.69 g3
sorry idont remember the other info.. please, please help me..
R.I.P Dopot 818 Pro
I also have the same problem. First time I was interested with the upgrading proses by looking around the forum. They said noting would be wrong, nice display, try it. But actually the upgrading process to wm6 or wm6.1 are not stable. My Dopot 818 Pro also are now dead coursing by the upgrading from wm5 to wm6. Before upgrading I've asking around, many of the expert said do not upgrade, its not stable, but I just would listen and done the upgrading proses and that was the last time I saw my prophet functioning and its dead now..
I using a very simple basic Nokia phone now & I happy about it, I will not do the unstable upgrading again in the future..
I have the same problem, but don´t have solution :-(
I am finding the solution as well.
novian said:
update condition :
my prophet if i plug usb cable..my prophet just blink-blink (white screen for a second..continue)
i press reset blink-blink STOP...but if i release reset buton blink-blink againt.
any solution for this situation ?
Click to expand...
Click to collapse
sorry im trying to hard reset the phone too,can anybody tell me which is the COMM button,i cant find it,thanks
well?......
SicilianBoy said:
sorry im trying to hard reset the phone too,can anybody tell me which is the COMM button,i cant find it,thanks
Click to expand...
Click to collapse
Is yours a Prophet?
Should be right next to the volume slider....
This has happened to me twice the last hour now.. the qwerty keyboard just stops responding.. No lights come on, and nothing happens when I press the keys.. Soft resetting the device usually helps, but shortly after it happened again!
Help?! *cries*
EDIT: It now just stops responding while im texting.. and then after a while it works again.. happens often*
Sounds like a hardware issue. In your case i would contact the htc support/service.
I had "Advanced COnfigurator 3.2" installed, and thought I may have bumped into a setting or something.. resetted everything to default, rebooted and uninstalled configurator.. hoping it will work!
Somehow, I always end up with a phone that has an issue!
EDIT: No, it still stops.. maybe a hard reset is needed?!
A hard reset worked for me. I also didn't touch any of the power saving options. Keyboard does not die on me anymore. I'll wait and see though
Hey all,
I need some help. The other day my touch cruise was working fine, but I wasnt able to connect to the network, and I thought it was time to do a soft reset. After soft reset my phone has now stopped working. It is stuck on the screen that says:
POLA100
SPL-3.13.0000
CPLD-2
The screen has 4 color bars on it, in this order:
RED
GREEN
BLUE
WHITE (SERIAL OR USB)
Every time I reset the phone it quickly flashes the screen with a messege that I believe says "No Image Found"
Any ideas on how I can fix this?
Thanks for all your help guys in advance!
Matrixum
A quick update...
I have managed to get back into the phone. I plugged it into the usb, and of course it would not recognise it. However, after it was plugged in I held down the camera button, and the power button and pushed in the reset button, and vola the phone restarted back to normal. I have not lost the operating system or anything. I am not sure what will happen if I turn it off. So I plan on backing it all up and then trying to turn it off and on.
But if you have any answers to this problem please let me know as I am not sure what i have done.
Thanks again guys
Matrixum
Update:
Ok everytime I turn off my phone I go back to the tri color screen. The only way for me to get back into the phone is if I plug it into the USB and hold down the camera button and hit the soft reset. Any ideas?
I guess nobody has had this problem? I must be the first! Seriously.... Well I still have the problem, each time I shut off the phone and turn it back on it goes to the tri color screen. I have to do my combination of camera button and soft reset in order to get the phone to start properly. I dont loose any information, but the phone is now running very slugish at times.
Once again, any help would be great... Unless I am really the first one to run into this problem.
Thx,
Matrixum
Hmmm... I have no idea what could the problem be.
But I have some questions:
1. What OS is/was on your Polaris?
2. Have you managed to backup your data via ActiveSync or other means?
It looks to me like you're stuck somewhere in the upgrade process. But I'm not sure, just guessing.
I'd recommend flashing Polaris with official ROM.
Be aware that you'll lose all your data on device.
hey guys
i dont know what happen to my magician, after a hard reset, i line the screen, and when start starup after few seconds th magician turn off...
any idea?
regards