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pushmail/exchange confusion... driving me nuts. arrr

Hi. I've been using mail2web services for a while. They were great until the last couple of weeks, now their service goes down like a pro.
So.. I started to look at alternatives.
fastmail -- nice account, IMAP.. but for the life of me I couldn't get it to "push" email to my phone. It supposedly supports IDLE, but I couldn't figure this out. Am I missing a setting somewhere? The thing never pushed mail to my phone at all.
1and1.com -- slightly more expensive exchange2003 account. No .CAB for the activesynch settings, they have to be input manually. No problem, until I set "as arrives" in scheduling and it asks me for an SMS gateway. Uh-oh. Im on Softbank and I know nothing about any gateway.
this post:
http://forums.techarena.in/showthread.php?t=410683
explains that Exchange works by sending a header SMS to instruct the phone to synch. However, mail2web never asked me for my provider or any SMS gateway.. so if this is how it works how did mail2web do it?
If anyone can shed some light on how to get this working properly, or where to find more technical details on how this stuff works I'd be a lot happier. As it is I'm having to check gmail periodically.
Thanks for your help!

I think your getting mixed up a bit sir, mail2web uses the push feature because it uses your GPRS connection to talk to it. If you ran a netstat program to see what the device is currently connected to you will see an active connection to mobile.exchange.mail2web.com, as soon as an email arrives it signals activsync on your device to synchronise your emails, the device simply tells you that there is an unread message. The connection is always on. If you have GSM signal but no active data connection you wont get your push emails.
The connection is always on but stuff is sent to and fro only when there is a change on one end (for example if you add a new contact.....it will sync with the mail2web server and the new contact will be on there aswell).
and FYI...mail2web has been a bit unreliable lately but its ok at the moment!?

Thanks for the info.
So..... do you have any advice as to how I would set up activesynch the same way to connect to 1and1?
When I set it up it asks me for the gateway, otherwise won't let me choose "when arrives" for scheduling, could this be a setting on my side, or a setting on their servers?
mail2web may be OK now, but for a non-free service 1 whole week of unreliability is enough for me. Who knows how long it'll be up before problems start again.

mrvanx said:
I think your getting mixed up a bit sir, mail2web uses the push feature because it uses your GPRS connection to talk to it. If you ran a netstat program to see what the device is currently connected to you will see an active connection to mobile.exchange.mail2web.com, as soon as an email arrives it signals activsync on your device to synchronise your emails, the device simply tells you that there is an unread message. The connection is always on. If you have GSM signal but no active data connection you wont get your push emails.
The connection is always on but stuff is sent to and fro only when there is a change on one end (for example if you add a new contact.....it will sync with the mail2web server and the new contact will be on there aswell).
and FYI...mail2web has been a bit unreliable lately but its ok at the moment!?
Click to expand...
Click to collapse
mail2web seems back to normal service today... Nearly
But yes one week without push... including sometimes when your email just do not even reach your acount and bounce (ie they're just lost...) it's not really what we need
I hope in the future more and more providers will propose Exchange 2007 accounts by default...

I am also a former m2w user. canceled my account in fury after indeed more than three weeks of problems, topped with a week off.
Fortunately my school's email supports ActiveSync so I moved there.
I cannot recommend any particular commercial replacement.
I've heard a few folks using Goodlink, but I am not convinced.
Push email is no joke, once you have it and rely on it, and it goes bananas, the harm is real.

Do we know when mail2web is planning on using exchange 2007??

Remote Active Sync - or work around

Here is the problem - my company uses Blackberry for mobile email so I can not get company email pushed to my Win Mo 6.1 HTC Touch. I just signed a 3 year contract before I started with the company so I am not cancelling to get a Blackberry.
I can active sync email when connected to my computer but that does not allow me to get email on the go. I read in the threads that Microsoft got rid of remote Active Sync for security reasons and I can not find a solution. I have tried to make "Rules" in Outlook (both server side and client side) to forward all incoming mail to my gmail so I could remotely access my gmail account but security software at our company stops it after a few emails as suspicious activity.
The best thing that I have figured out is to leave my computer on all day and access my computer remotely with "logmein" but this is a major pain to do and annoying to do on the small screen.
I have unlimited internet access on my phone. I don't care if I can email anyone back from my account, I just need to see email as it comes in.
Any ideas?

VZW TP2 Exchange Sync Issues

I have VZW TP2 and I use an exchange server to sync my email, contacts, calendars and tasks across my mobile phone, desktop and laptop.
For some reason, on this phone, it doesn't update certain things that I've done of my desktop or laptop for a while. I even manually go into active sync and click "sync now" and it doesn't update.
For example, if I'm on my desktop or laptop and I delete a message in my inbox, it won't update on my phone until it receives another message. Even if I click "send & recieve" in Outlook on my desktop/laptop and then manually click sync on my TP2, the email won't dissapear until another message is received. Also, today I deleted a calendar appointment on my laptop (which was for today) and even after many syncs on both my laptop outlook and on my TP2 via active sync/send recieve etc, the appointment is still showing up on the homepage screen and in my calender.
Anyone ideas?

I am having trouble with mine syncing as well. In Activesync, I get an error saying something about the server not being able to be reached. It may be an intermittent connection problem. It was working fine up until a few days ago. Also, make sure in your Schedule in Activesync is set to 'As Items Arrive'.

I had a problem with syncing then realized from some dumb reason the default option on off hours was manual sync and not "push", after making that change my issue stopped.

this is not a question of configurationi...
i have activesync set up for as items arrive in peak AND off peak. all days are checked, and for safe measure - peak time is from 12a to 11:59pm. so i'm covered there.
BUT i have the same delay issue. i can sent a test email from another email account on my deskto TO the exchange inbox on my device. i will watch it arrive almost instantly to the web portal of that same exchange inbox...but wait 10, 15, sometimes 20 minutes for the device's activesync to "wake up" and decide to sync on its own to retrieve that test message.
totally ridiculous.
yes, it is "push", but it's CLEARLY not instand (or even "immediate") push. certainly not comparable to a blackberry (which i despise and refuse to use).
so far, htc, verizon, and my hosted exchange company have been unable to offer a solution. i'm told, "a 5 to 10 minute delay is totally acceptable when using activesync exchange".
that is totally UNACCEPTABLE in the professional world.
i would go back to using goodlink (as i did with my old xv6800, befoe upgrading to the tp2), but it doesn't work well with touchflo 3d. and to be honest, what's the sense of using the tp2 if you can't enjoy the the new interface?
anyone have any suggestions? can this be fixed??????

The delay in syncing emails getting deleted is common. I don't know this for sure, but I'm pretty sure I read that receiving a new email is the trigger to sync all changes in the mail folders.
As far as it taking 10 - 20 minutes to get new mail, that does not seem normal. I get new mail on my TP2 before they show up in my inbox on my desk and I have on all the "direct push" phones that I've had. Are there other users on your Exchange server you can compare to? That way you'd know if it were just you or the server.

here's a solution!
after speaking with trusted friends and valued forum members (thanks guys for your input), i've decided to ditch "the message center" (the aforementioned exchange hosting company that gave me that "acceptable email delivery" crap). i opened a newa account with another company that advertises IMMEDIATE email delivery via activesync. wish me luck!

I've been syncing mine with an Exchange 2007 Environment that I setup personally and I have had no problems with my Touch Pro 2. Everything has synced just fine. Make sure you double check all of your settings on your phone and if need be on the Exchange Server itself.

my company uses exchangemymail.com for our email hosting. We have a ton of mailboxes using all sorts of devices. blackberry, wm, iphones. I use tp2 via echange active sync. I get emails near instant. calendar updates are near instant. deleted items needs a new email to trigger syncing as I believe that is the way it just works.

[Q] htc HD2 not syncronizing with hotmail

hello, many times i cannot synchronize the mob with hotmail account. when i tap send/receive, although mob tries to syncronize my mails, it cant... why is that?

does it work sometimes or never?
What message does it give when sync fails?
there may be many possible problems so it is important to start eliminating possible causes.
without more info its hard to say but some possible reasons could be:
incorrect setup info (username or password or imap/pop setting)
phone not automatically connecting to data service when trying to send/receive, so check you have internet before trying to receive
your carrier maybe blocking mail port, test over wifi?

Credential Storage Issues for Exchange Certificates

I am having a lot of trouble with the stability of the Credential Storage on the Shield Tablet. Specifically, with storing and accessing .pfx client certificates for corporate mail.
=Summary=
When I initially load a .pfx file and unlock it with the correct password, it lets me connect to the Active Sync mail service. After the initial sync things begin to go bad.
=Steps to Reproduce=
1. Go to any ActiveSync compatible mail client (9folders, Stock Android mail client) and add a .pfx certificate.
2. Go through the account set-up process and add the account.
3. Let the app perform the initial sync.
4. Begin making changes to mail status in the app (delete mail, mark read).
5. Force a refresh and observe results.
=Actual Results=
After the initial mail sync, the client certificate associated with the mail client is wiped from the profile. This happens in stock android email (Corporate Mail) and 9Folders.
The message "No Connection" displays because the mail client certificate is wiped from the profile, and the mail client doesn't have blessing to connect to the server.
=Expected Results=
The client certificate remains in force after the initial sync event, and continues to work as expected.
=Additional Info=
I have, on several occasions now, deleted the entire credential storage, and restarted the tablet, then re-added the same certificate again.
The same behaviour consistently happens over and over again. It is like something is going wrong with the credential storage in the build the Shield Tablet is using.
This has been an issue since I first got the tablet, and has not be resolved with the recent update to Stock 440 build.

For the record, the app I was using for corp mail implemented their own credential store, which fixed the immediate issue.

Having exact the same problem on a LG G2 Mini (NVidia Tegra). With e-mail client you used?