Database Info

Exchange 2003 Always-Up-To-Date Notification

I have the server stuff set up (as far as I know) correctly. I have synced on a schedule just fine, but I want it to sync "when new items arrive". The option is there, but O2 can't help supply the device SMS address.
I've tried [myphonenumber]@o2.co.uk but it didn't work. This is probably an O2 specific problem, but O2 customer services couldn't help.
Any advice greatly appreciated

i have SBS2003 at work and we never got this to work
we just the the phone to sync ever 5 mins over gprs and we have never had a problem.

Wait for Exchange 2003 Service Pack 2 due out later this year. That will do push-mail like Blackberry does.

yea O2 don't do do that.
WIN offer that service. They call it Textmail: www.winplc.com/products/textmail.aspx
Bit costly though. You pay for an SMS for every email poll. Much better to wait for Exchange SP2 as that will poll via gprs - like Blackberry.

email problems

hi,
i am having an issue on my TytnII where i cannot get my email to download from Yahoo.
in pocket outlook, almost mediately when i click send/receive i get 'error syncronising' in bottom left hand corner then a bubble appears with 'cannot connect : cannot connect with current connection settings....'.
any idea whats causing this?
i can get web access no problems and all other comms seem to work fine. Just can't get email to work.
any help appreciated!
p.s. my phone is a UK O2 Stellar (unlocked) and i'mm on t-mobile, dunno if that makes any difference. Standard 02 ROM i think.

if you're positive that your out and inports are set correctly
and ssl and the likes are set correctly
then maybe your cellphone network may be blocking those ports
in which case you can try the same using wifi bluetooth or usb to performe
the same operations

using Wifi i can get a bit further so there is definately and issue with my email contacting the mail server via GSM.
But i think there are also issues with my setting so i will try that first, when i get it working solid through wifi i will try to sort the GSM issues.
thanks,

i have it working fine over wifi now but still having same issue with GSM.
any idea how to resolve? change ports?
i had email working fine on my old phone (hermes) using same SIM and email address.

hi,
i am still experiencing the problem listed in the initial post.
I can connect to internet and browse websites, can access mail on yahoo website, MMS and SMS both work fine but still get 'error syncronising' and 'cannot connect : cannot connect with current connection settings....' when i try to use pocket outlook to download my POP mail.
it works fine when usig WiFi so must be an issue to do with the setting that pocket outlook uses for connecting to web but i cannot see where i can change this.
any help appreciated.

all the experts on this forum who know WM inside out and noone has even a suggestion to help with this problem?
sorry if it is too simple for you, but quite simply, i don't know how to fix it!

Hmmm,
I would say you answered your own question! It just looks like your GSM network provider is blocking this ports since your email settings seem to be correct (otherwise it would not have worked via Wi-Fi either!), so, you will have a hard time finding a solution.
However, here a not-so-convenient workaround:
If you can access other (non-YAHOO) pop-email accounts, try to forward all incoming YAHOO email to that email account, then set also your outgoing messages regarding to the functioning pop email account but as reply email use the YAHOO.
Try to contact your GSM network provider's technical stuff to verify your settings / ports. If they can asure you that this ports are not blocked, well, then there is only 1 other party to contact: YAHOO themself!
If you are a paid YAHOO SUBSCRIBER and you upgraded to the pop email account at YAHOO, they might be able to walk you through. If you use only YAHOO's free email: the free service does not work with pop email clients - only via their webmail.

hi,
thanks for the suggestions.
i am fairly convinced it is nothing to do with Yahoo as i can access when using wifi so that rules them out (no?) it also confirms the pop settings etc are correct as i can send and received mail with no problems.
using GSM I can access the rest of the web and i have previously used the same sim in another WM device to access email with no problems so forbidding a change to t-mobiles policy at exactly the same time as i switched phones i think it leaves only the phone as the possible cause.
i have tried t-mobiles technical helpdesk who are still to get back to me after 3 days... i am not holding my breath.
i think it may be something to do with it being an O2 phone/ROM and that it may be trying to connect using their settings when using email? does that sound reasonable?
i will flash a new ROM in the new year when i get new satnav software to replace the dodgy copy of TomTom on the device when it was delivered. hopefully that will solve it.
Thanks for your help.

VZW TP2 Exchange Sync Issues

I have VZW TP2 and I use an exchange server to sync my email, contacts, calendars and tasks across my mobile phone, desktop and laptop.
For some reason, on this phone, it doesn't update certain things that I've done of my desktop or laptop for a while. I even manually go into active sync and click "sync now" and it doesn't update.
For example, if I'm on my desktop or laptop and I delete a message in my inbox, it won't update on my phone until it receives another message. Even if I click "send & recieve" in Outlook on my desktop/laptop and then manually click sync on my TP2, the email won't dissapear until another message is received. Also, today I deleted a calendar appointment on my laptop (which was for today) and even after many syncs on both my laptop outlook and on my TP2 via active sync/send recieve etc, the appointment is still showing up on the homepage screen and in my calender.
Anyone ideas?

I am having trouble with mine syncing as well. In Activesync, I get an error saying something about the server not being able to be reached. It may be an intermittent connection problem. It was working fine up until a few days ago. Also, make sure in your Schedule in Activesync is set to 'As Items Arrive'.

I had a problem with syncing then realized from some dumb reason the default option on off hours was manual sync and not "push", after making that change my issue stopped.

this is not a question of configurationi...
i have activesync set up for as items arrive in peak AND off peak. all days are checked, and for safe measure - peak time is from 12a to 11:59pm. so i'm covered there.
BUT i have the same delay issue. i can sent a test email from another email account on my deskto TO the exchange inbox on my device. i will watch it arrive almost instantly to the web portal of that same exchange inbox...but wait 10, 15, sometimes 20 minutes for the device's activesync to "wake up" and decide to sync on its own to retrieve that test message.
totally ridiculous.
yes, it is "push", but it's CLEARLY not instand (or even "immediate") push. certainly not comparable to a blackberry (which i despise and refuse to use).
so far, htc, verizon, and my hosted exchange company have been unable to offer a solution. i'm told, "a 5 to 10 minute delay is totally acceptable when using activesync exchange".
that is totally UNACCEPTABLE in the professional world.
i would go back to using goodlink (as i did with my old xv6800, befoe upgrading to the tp2), but it doesn't work well with touchflo 3d. and to be honest, what's the sense of using the tp2 if you can't enjoy the the new interface?
anyone have any suggestions? can this be fixed??????

The delay in syncing emails getting deleted is common. I don't know this for sure, but I'm pretty sure I read that receiving a new email is the trigger to sync all changes in the mail folders.
As far as it taking 10 - 20 minutes to get new mail, that does not seem normal. I get new mail on my TP2 before they show up in my inbox on my desk and I have on all the "direct push" phones that I've had. Are there other users on your Exchange server you can compare to? That way you'd know if it were just you or the server.

here's a solution!
after speaking with trusted friends and valued forum members (thanks guys for your input), i've decided to ditch "the message center" (the aforementioned exchange hosting company that gave me that "acceptable email delivery" crap). i opened a newa account with another company that advertises IMMEDIATE email delivery via activesync. wish me luck!

I've been syncing mine with an Exchange 2007 Environment that I setup personally and I have had no problems with my Touch Pro 2. Everything has synced just fine. Make sure you double check all of your settings on your phone and if need be on the Exchange Server itself.

my company uses exchangemymail.com for our email hosting. We have a ton of mailboxes using all sorts of devices. blackberry, wm, iphones. I use tp2 via echange active sync. I get emails near instant. calendar updates are near instant. deleted items needs a new email to trigger syncing as I believe that is the way it just works.

Captivate Not Sending Email

Has anyone had a problem with sending Email? My captivate has been fine up until this point, but for some reason starting today I can recive emails, send txt and mms and everything but Emails just sit there and say sending. I am rooted but thats about it. Anyone have any suggestions or seen this before? I tried doing the hard reset and all but nothing seems to be working. I flashed back to my nandroid back up and still not sending. Thanks.
Chris

You talking from the native Email client or the Gmail client?
If you're talking native Email client, try "updating" your IMAP/POP (or whatever you're using) outbound settings and then resend. See if refreshing the connection settings fixes anything.
BTW, this is the first I've read of this kind of issue...I am not seeing it.

Make sure the outgoing SMTP server settings are not biting you.
If you have the outgoing server settings for your wireless carrier's SMTP but are transmitting via WiFi it can cause a problem. The opposite is also true as in you have set the outgoing smtp for your ISP but are not using WiFI at the moment.
I mention this because it is a frequent cause of people losing outgoing email ability after setting up their accounts and then logging into a wireless access point.
...Lets say your wireless providers outgoing server is CWMX.com (at&t) but you are connected to your home wireless router that is using Time Warner Cable. If your phone is using a local network connection such as your home wireless router and not sending data through AT&T's network it will not be able to find CWMX.com. It would need to be set for your ISP outgoing SMTP or switch back to AT&T network for data.
Im not guaranteeing this is your problem but this would be my first guess with the little information provided.

Sorry for lack of details. It is actually the Gmail client that will not let me send emails. When i set up the native Email system I can both send and Recieve. Its just when I use the Gmail client that it just sits there and says sending, but never sends. I can recieve email all day long in the Gmail client.

1. Do you happen to be using Juice Defender or and automatic task killer?
2. Did this happen for the first time AFTER you restored a backup?
3. Have you tried clearing data/cache?

I have cleared data/cache, it did not happen after the back up it was before, and I do use a task killer. Its just odd because even maildroid and k-9 will send emails. Its only my gmail app that will not send them.
Sent from my SAMSUNG-SGH-I897 using XDA App

Google haas been making changes to the gmail servers recently. There is a thread in the Google support forums about it (don't have the link handy) that may have something to do with it.
Sent from my SAMSUNG-SGH-I897 using XDA App

slimmer1890 said:
I have cleared data/cache, it did not happen after the back up it was before, and I do use a task killer. Its just odd because even maildroid and k-9 will send emails. Its only my gmail app that will not send them.
Sent from my SAMSUNG-SGH-I897 using XDA App
Click to expand...
Click to collapse
I was referring to the task killer as a possible issue. Some people have had problems with task killers shutting down email sync. I' lost for ideas. Hope you can get it worked out. Though I have not experienced this, you definitely are not the only person with the issue.
Good luck!

I have had the same problem. It does send just not right away particularly emails with attachments. I sent an MP3 yesterday to a friend and it sat in the outbox for over and hour. I send a one line email today and went out instantly

email issues
I have been trying to send via aol and cant get the cell to send. It worked initially. i think i had set it up with one aol account and then switched to another aol account and the system isnt working since.
I dont know what to do... but i do get emails on the cell. its very confusing and i have checked the smap ...any ideas for me to try? also cant find how to sync cell with pc without clearing out the harddrive. Ive only had this for abour 1 month and already have a number of photos that i dont want to lose not to mention all the contacts!

Push mail on WiFi

I just set up my hotmail account as an "M$ Exchange ActiveSync" account in the default mail application. I entered m.hotmail.com as server (Found this using Google), set Peaktime from 00:00 to 23:59 and enabled push mail for peak time. Push mail seems to work properly while I'm on my data connection. But when I turn on WiFi to connect to my home router, it doesn't work anymore. I don't get the push service. The mails come in only when I open the App and it syncs. Same for Gmail, even though a mail on my Gmail came in while I syncedwith the default app. Is there any workaround for this? I read about the WiFi policy when the device is in standby, and I found that my setting was already to never turn it off. Can somebody help?

Please do also report if you have the same problem or if another Push solution for Hotmail works for you.

Does nobody here use pushmail?

I think I'm having a similar issue with my phone. I only use GMail, but even then my messages show up sluggishly when I'm connected to WiFi.
I have a GMail notifier extension in my browser, so emails consistently ping when my browser is opened. Unfortunately, the very same notification will take a couple of minutes to show up on my phone.
Don't know if that's a helpful problem report. Hopefully there's something stupid that we're missing that's causing issues?

I use Advanced Email which is great. works really well.
I have my wireless on all the time at work and at home and get push emails from hotmail fine.
So i would say maybe its the software.
Advanced email is very good. I use it alot because it can also get folders you create and not just the inbox.

Subsx said:
I use Advanced Email which is great. works really well.
I have my wireless on all the time at work and at home and get push emails from hotmail fine.
So i would say maybe its the software.
Advanced email is very good. I use it alot because it can also get folders you create and not just the inbox.
Click to expand...
Click to collapse
Thanks for the suggestion, will certainly check it out and post back if it solves the problem. Still, other suggestions/solutions are very welcome.

Sorry its Enhanced Email =]