Here is the problem - my company uses Blackberry for mobile email so I can not get company email pushed to my Win Mo 6.1 HTC Touch. I just signed a 3 year contract before I started with the company so I am not cancelling to get a Blackberry.
I can active sync email when connected to my computer but that does not allow me to get email on the go. I read in the threads that Microsoft got rid of remote Active Sync for security reasons and I can not find a solution. I have tried to make "Rules" in Outlook (both server side and client side) to forward all incoming mail to my gmail so I could remotely access my gmail account but security software at our company stops it after a few emails as suspicious activity.
The best thing that I have figured out is to leave my computer on all day and access my computer remotely with "logmein" but this is a major pain to do and annoying to do on the small screen.
I have unlimited internet access on my phone. I don't care if I can email anyone back from my account, I just need to see email as it comes in.
Any ideas?
Related
Hi. I've been using mail2web services for a while. They were great until the last couple of weeks, now their service goes down like a pro.
So.. I started to look at alternatives.
fastmail -- nice account, IMAP.. but for the life of me I couldn't get it to "push" email to my phone. It supposedly supports IDLE, but I couldn't figure this out. Am I missing a setting somewhere? The thing never pushed mail to my phone at all.
1and1.com -- slightly more expensive exchange2003 account. No .CAB for the activesynch settings, they have to be input manually. No problem, until I set "as arrives" in scheduling and it asks me for an SMS gateway. Uh-oh. Im on Softbank and I know nothing about any gateway.
this post:
http://forums.techarena.in/showthread.php?t=410683
explains that Exchange works by sending a header SMS to instruct the phone to synch. However, mail2web never asked me for my provider or any SMS gateway.. so if this is how it works how did mail2web do it?
If anyone can shed some light on how to get this working properly, or where to find more technical details on how this stuff works I'd be a lot happier. As it is I'm having to check gmail periodically.
Thanks for your help!
I think your getting mixed up a bit sir, mail2web uses the push feature because it uses your GPRS connection to talk to it. If you ran a netstat program to see what the device is currently connected to you will see an active connection to mobile.exchange.mail2web.com, as soon as an email arrives it signals activsync on your device to synchronise your emails, the device simply tells you that there is an unread message. The connection is always on. If you have GSM signal but no active data connection you wont get your push emails.
The connection is always on but stuff is sent to and fro only when there is a change on one end (for example if you add a new contact.....it will sync with the mail2web server and the new contact will be on there aswell).
and FYI...mail2web has been a bit unreliable lately but its ok at the moment!?
Thanks for the info.
So..... do you have any advice as to how I would set up activesynch the same way to connect to 1and1?
When I set it up it asks me for the gateway, otherwise won't let me choose "when arrives" for scheduling, could this be a setting on my side, or a setting on their servers?
mail2web may be OK now, but for a non-free service 1 whole week of unreliability is enough for me. Who knows how long it'll be up before problems start again.
mrvanx said:
I think your getting mixed up a bit sir, mail2web uses the push feature because it uses your GPRS connection to talk to it. If you ran a netstat program to see what the device is currently connected to you will see an active connection to mobile.exchange.mail2web.com, as soon as an email arrives it signals activsync on your device to synchronise your emails, the device simply tells you that there is an unread message. The connection is always on. If you have GSM signal but no active data connection you wont get your push emails.
The connection is always on but stuff is sent to and fro only when there is a change on one end (for example if you add a new contact.....it will sync with the mail2web server and the new contact will be on there aswell).
and FYI...mail2web has been a bit unreliable lately but its ok at the moment!?
Click to expand...
Click to collapse
mail2web seems back to normal service today... Nearly
But yes one week without push... including sometimes when your email just do not even reach your acount and bounce (ie they're just lost...) it's not really what we need
I hope in the future more and more providers will propose Exchange 2007 accounts by default...
I am also a former m2w user. canceled my account in fury after indeed more than three weeks of problems, topped with a week off.
Fortunately my school's email supports ActiveSync so I moved there.
I cannot recommend any particular commercial replacement.
I've heard a few folks using Goodlink, but I am not convinced.
Push email is no joke, once you have it and rely on it, and it goes bananas, the harm is real.
Do we know when mail2web is planning on using exchange 2007??
Hello All,
My company just recently went through a server upgrade and my phone was working perfectly prior to the upgrade. i had full exchange access such as all email boxes, calendar and contacts. prior to the upgrade we had the mail.companyname.com server address.
now the server address is http://owa.companyname.com/Microsoft-Server-ActiveSync
when i enter this into the device center it keeps kicking the address out and puts in the following. owa.companyname.com
they currently have my phone set up like a regular email account such as hotmail. i only have my inbox working and it doesnt store my sent items. Additionally my calendar or contacts doenst flow to my phone and i cant sync the phone with device center either.
i have the sprint htc snap but i dont think that makes a difference since it was working fine before the server upgrade.
any ideas.
Thanks
Try to contact tecnical support of the company,s surver maintanance
I have VZW TP2 and I use an exchange server to sync my email, contacts, calendars and tasks across my mobile phone, desktop and laptop.
For some reason, on this phone, it doesn't update certain things that I've done of my desktop or laptop for a while. I even manually go into active sync and click "sync now" and it doesn't update.
For example, if I'm on my desktop or laptop and I delete a message in my inbox, it won't update on my phone until it receives another message. Even if I click "send & recieve" in Outlook on my desktop/laptop and then manually click sync on my TP2, the email won't dissapear until another message is received. Also, today I deleted a calendar appointment on my laptop (which was for today) and even after many syncs on both my laptop outlook and on my TP2 via active sync/send recieve etc, the appointment is still showing up on the homepage screen and in my calender.
Anyone ideas?
I am having trouble with mine syncing as well. In Activesync, I get an error saying something about the server not being able to be reached. It may be an intermittent connection problem. It was working fine up until a few days ago. Also, make sure in your Schedule in Activesync is set to 'As Items Arrive'.
I had a problem with syncing then realized from some dumb reason the default option on off hours was manual sync and not "push", after making that change my issue stopped.
this is not a question of configurationi...
i have activesync set up for as items arrive in peak AND off peak. all days are checked, and for safe measure - peak time is from 12a to 11:59pm. so i'm covered there.
BUT i have the same delay issue. i can sent a test email from another email account on my deskto TO the exchange inbox on my device. i will watch it arrive almost instantly to the web portal of that same exchange inbox...but wait 10, 15, sometimes 20 minutes for the device's activesync to "wake up" and decide to sync on its own to retrieve that test message.
totally ridiculous.
yes, it is "push", but it's CLEARLY not instand (or even "immediate") push. certainly not comparable to a blackberry (which i despise and refuse to use).
so far, htc, verizon, and my hosted exchange company have been unable to offer a solution. i'm told, "a 5 to 10 minute delay is totally acceptable when using activesync exchange".
that is totally UNACCEPTABLE in the professional world.
i would go back to using goodlink (as i did with my old xv6800, befoe upgrading to the tp2), but it doesn't work well with touchflo 3d. and to be honest, what's the sense of using the tp2 if you can't enjoy the the new interface?
anyone have any suggestions? can this be fixed??????
The delay in syncing emails getting deleted is common. I don't know this for sure, but I'm pretty sure I read that receiving a new email is the trigger to sync all changes in the mail folders.
As far as it taking 10 - 20 minutes to get new mail, that does not seem normal. I get new mail on my TP2 before they show up in my inbox on my desk and I have on all the "direct push" phones that I've had. Are there other users on your Exchange server you can compare to? That way you'd know if it were just you or the server.
here's a solution!
after speaking with trusted friends and valued forum members (thanks guys for your input), i've decided to ditch "the message center" (the aforementioned exchange hosting company that gave me that "acceptable email delivery" crap). i opened a newa account with another company that advertises IMMEDIATE email delivery via activesync. wish me luck!
I've been syncing mine with an Exchange 2007 Environment that I setup personally and I have had no problems with my Touch Pro 2. Everything has synced just fine. Make sure you double check all of your settings on your phone and if need be on the Exchange Server itself.
my company uses exchangemymail.com for our email hosting. We have a ton of mailboxes using all sorts of devices. blackberry, wm, iphones. I use tp2 via echange active sync. I get emails near instant. calendar updates are near instant. deleted items needs a new email to trigger syncing as I believe that is the way it just works.
This is specific to VZW users using Verizon's Wireless Sync software.
The normal mode of operation has all content run through Outlook running on the host PC (in other words, if you send an email from your "Outlook" account on your phone, it goes to your PC's Outlook outbox before sending... ditto meeting requests). My problem is that my PC is NOT always on, so sometimes these requests wait days to be sent.
Is there a way to force wireless sync (or the phone) to send meeting requests through a separately set up POP/IMAP email account? The strange thing is I DEFINITELY had this working for a long time, and now it's going back through Outlook (I tried WM6.5, didn't like it and switched back to a clean install of WM6.1).
Any thoughts are very much appreciated.
Hello All,
Odd issue with my WP7 Trophy. I use Outlook 2010 (desktop), Exchange 2010, & WinLive. During the day I get my email from Exchange just fine, however... at night when I have the phone plugged into the wall socket charging (not PC), any email I received during the night shows up as already being "read" when I turn on my phone in the morning.
So in-other-words, in the morning I see no activity or indicator on my Outlook live tile showing I have x-amount of unread emails. I go to see the emails in the account and they are all plain text (not bolded) reflecting these emails have already been read.
Any clues as to where/what is causing this? Any help appreciated.
Thank you,
Steven Banks
Do they show up as read on your PC as well? If so, have you configured any rules to run on your PC (either client side or server side)? Disable them and see what happens. I too use Outlook and Exchange 2010 and never had this issue.
Also, are you sure your phone is off when its charging? My HD7 turns on when I connect to the charger after turning it off.
Hello @Pasan, Thank you for the reply.
Yes they showed up in Outlook 2010 on my desktop PC as "read" also (the following morning). I didn't have any client or server side rules that would have done this.
I'm investigating a bit more tonight, will let you know what happens after I get email overnight. For some reason, I think it might have to do with having (for a lack of better words) linked my exchange account with WindowsLive, as that's the only thing I've done differently.
I will keep you posted and let you know what the findings are.
Thank you so much,
Steven Banks
OK, it was having my exchange email forwarded to my Windows Live account that caused this little issue. In Windows Live you see a little ad for...
"Add an email account... You can use Hotmail to send and receive email from other accounts. To get started, enter an email address below."
I deleted my exchange account from the email section and everything is hunky-dory.