hello, many times i cannot synchronize the mob with hotmail account. when i tap send/receive, although mob tries to syncronize my mails, it cant... why is that?
does it work sometimes or never?
What message does it give when sync fails?
there may be many possible problems so it is important to start eliminating possible causes.
without more info its hard to say but some possible reasons could be:
incorrect setup info (username or password or imap/pop setting)
phone not automatically connecting to data service when trying to send/receive, so check you have internet before trying to receive
your carrier maybe blocking mail port, test over wifi?
Related
Hi. I've been using mail2web services for a while. They were great until the last couple of weeks, now their service goes down like a pro.
So.. I started to look at alternatives.
fastmail -- nice account, IMAP.. but for the life of me I couldn't get it to "push" email to my phone. It supposedly supports IDLE, but I couldn't figure this out. Am I missing a setting somewhere? The thing never pushed mail to my phone at all.
1and1.com -- slightly more expensive exchange2003 account. No .CAB for the activesynch settings, they have to be input manually. No problem, until I set "as arrives" in scheduling and it asks me for an SMS gateway. Uh-oh. Im on Softbank and I know nothing about any gateway.
this post:
http://forums.techarena.in/showthread.php?t=410683
explains that Exchange works by sending a header SMS to instruct the phone to synch. However, mail2web never asked me for my provider or any SMS gateway.. so if this is how it works how did mail2web do it?
If anyone can shed some light on how to get this working properly, or where to find more technical details on how this stuff works I'd be a lot happier. As it is I'm having to check gmail periodically.
Thanks for your help!
I think your getting mixed up a bit sir, mail2web uses the push feature because it uses your GPRS connection to talk to it. If you ran a netstat program to see what the device is currently connected to you will see an active connection to mobile.exchange.mail2web.com, as soon as an email arrives it signals activsync on your device to synchronise your emails, the device simply tells you that there is an unread message. The connection is always on. If you have GSM signal but no active data connection you wont get your push emails.
The connection is always on but stuff is sent to and fro only when there is a change on one end (for example if you add a new contact.....it will sync with the mail2web server and the new contact will be on there aswell).
and FYI...mail2web has been a bit unreliable lately but its ok at the moment!?
Thanks for the info.
So..... do you have any advice as to how I would set up activesynch the same way to connect to 1and1?
When I set it up it asks me for the gateway, otherwise won't let me choose "when arrives" for scheduling, could this be a setting on my side, or a setting on their servers?
mail2web may be OK now, but for a non-free service 1 whole week of unreliability is enough for me. Who knows how long it'll be up before problems start again.
mrvanx said:
I think your getting mixed up a bit sir, mail2web uses the push feature because it uses your GPRS connection to talk to it. If you ran a netstat program to see what the device is currently connected to you will see an active connection to mobile.exchange.mail2web.com, as soon as an email arrives it signals activsync on your device to synchronise your emails, the device simply tells you that there is an unread message. The connection is always on. If you have GSM signal but no active data connection you wont get your push emails.
The connection is always on but stuff is sent to and fro only when there is a change on one end (for example if you add a new contact.....it will sync with the mail2web server and the new contact will be on there aswell).
and FYI...mail2web has been a bit unreliable lately but its ok at the moment!?
Click to expand...
Click to collapse
mail2web seems back to normal service today... Nearly
But yes one week without push... including sometimes when your email just do not even reach your acount and bounce (ie they're just lost...) it's not really what we need
I hope in the future more and more providers will propose Exchange 2007 accounts by default...
I am also a former m2w user. canceled my account in fury after indeed more than three weeks of problems, topped with a week off.
Fortunately my school's email supports ActiveSync so I moved there.
I cannot recommend any particular commercial replacement.
I've heard a few folks using Goodlink, but I am not convinced.
Push email is no joke, once you have it and rely on it, and it goes bananas, the harm is real.
Do we know when mail2web is planning on using exchange 2007??
Hi
We have several phones with Windows Mobile 6.0 and 6.1 that have the same problem. Problem is that when they try to send an email with no attachment it sends fine using GRPS but as soon as you add an attachment of any size it tries to send the email using Wifi even when Wifi is turned off! Consequently the email doesn't send and the complete send/receive cycle fails meaning the user doesn't even get any new emails and no errors are displayed. It is very frustrating for the users as they have to constantly check the outbox to be sure send/receive is working.
For a little background, the reason i know its trying to use the Wifi connection that i checked the control logs on the device.
Thanks in advance for your help.
More information
I have added the log entries from the phone in hopes that someone may be able to identify the issues.
2008-06-27 16:20:09 SyncBegin (null)
2008-06-27 16:20:09 EngineBegin Microsoft Exchange, 2.5
2008-06-27 16:20:11 EstConnection WOI NOT requested
2008-06-27 16:20:11 EstablishConn hr=0x85020006, handle=0x820d89aa, pri=0x8000, status=0x24, flags=0x0, wait=1
2008-06-27 16:20:41 EstablishConnTimeout hr=0x85020006, handle=0x820d89aa, status=0x24
2008-06-27 16:20:41 EstablishConn hr=0x85020006, handle=0x820d89aa, pri=0x8000, status=0x24, flags=0x0, wait=0
2008-06-27 16:20:42 RadState DN={98C5250D-C29A-4985-AE5F-AFE5367E5006}\TNETW12511, N=IEEE 802.11b/g Compatible Wi-Fi Adapter, S=0, DS=18060030, T=1
2008-06-27 16:20:42 EngineEnd hr=0x85020006, Cannot connect with current connection settings. To check your connection settings, select Start, then Settings, then Connections.
2008-06-27 16:20:42 SyncEnd
Have you tried with a different email account?
This is for exchange / outlook / activesync so there isn't another email account to try. Thing is it complete works for the nokia e61's we have using the same settings.
i'd try to do it sending from a hotmail or gmail to rule out the pda being the issue and making sure the activesync being the issue
Other email account
Set up a rogers/yahoo email account using imap and it sends email with attachments with no trouble. Also, notice that in my first post that the radstate is wifi even though i don't have wifi turned on!
More info
Did a hard reset of the phone and now in the log instead of trying to connect to wifi a get a simple error
2008-07-10 17:29:32 ConnInfo Failed (0x80004005)
All the research points to their being a problem with an sync item which probably is the email with the attachment. But why??? I've tried all different types of attachments and combinations.
Also, i did get it to work 3 times right after a hard reset but subsequent tries failed.
Hey there,
I'm losing my mind trying to configure Outlook Mobile on my HTC Diamond for my AOL mailaccount. Receiving mails is no problem at all but Outlook's still unable to send any mails.. "Messages could not be sent. Check your network coverage and account setting and try again".
Outbox is set to "smtp.aim.com:587" (tried smtp.aol.com:587 as well), authentification is activated, SSL deactivated. Tried a lot of different settings and ports i found on the net as well, didn't help. Same settings work on my desktop Thunderbird client well. Any idea what the problem might be?
Hey all,
I have been searching and looking everywhere to find a way to set my send/receive schedule at a lesser interval than the standard 5 minutes.. I am wondering if anyone knows the reg keys or a way I can edit the registry to allow it to send and receive every minute or so?
Thankyou for any help.
jayt2008 said:
Hey all,
I have been searching and looking everywhere to find a way to set my send/receive schedule at a lesser interval than the standard 5 minutes.. I am wondering if anyone knows the reg keys or a way I can edit the registry to allow it to send and receive every minute or so?
Thankyou for any help.
Click to expand...
Click to collapse
Outlook has an option through active sync schedule to set item as they arrive.
I have tried using active sync for my email.. When I set it up the only way the email works is if I connect it to my pc via the cable. I don't receive any emails and if I try send one it just stays in the outbox until I plug it into the computer and sync it.
Maybe I am doing something wrong or missing something?
Exchange is the best way to do push email (which is essentially email under 5min intervals). Its available to regular (non-corporate) joes by buying a hosted exchange pkg from a provider. I use 4smartphone and love it but there are lots of others. About $10/mo and you get full fledged Exchange 2008 w web access too. Nothing better than baking your MSEX acct info into your rom, and after a hard reset ALL your contacts, sched, tasks AND email download automatically back into your phone in minutes. love it. You can also wipe it remotely if its ever stolen. I think the intervals for pop are somehow hard-coded into the program, not stored in the reg, but I could be wrong. I've looked for them.
Also, if you have less than an unlimited data plan, then push is more efficient then all the traffic of checking 1440 times a day...
This is specific to VZW users using Verizon's Wireless Sync software.
The normal mode of operation has all content run through Outlook running on the host PC (in other words, if you send an email from your "Outlook" account on your phone, it goes to your PC's Outlook outbox before sending... ditto meeting requests). My problem is that my PC is NOT always on, so sometimes these requests wait days to be sent.
Is there a way to force wireless sync (or the phone) to send meeting requests through a separately set up POP/IMAP email account? The strange thing is I DEFINITELY had this working for a long time, and now it's going back through Outlook (I tried WM6.5, didn't like it and switched back to a clean install of WM6.1).
Any thoughts are very much appreciated.