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Hello! It seems I have the first question with my XDA Exec…
It connects to the PC without problem and I can see it on Windows Explorer (Windows Vista). But synchronization (through Windows Mobile Center)… only completes on the first connection.
If I disconnect from the PC and connect again, most of the times the “Sync” begins but never ends. In these cases, the only solution has been to erase definitions (both on the PC as on the PDA); if so… the next time I connect it does not have the problem, but of course I have to define again what I want to synchronize.
Forgive me if there is already some forum on this issue, I looked for before placing but I did not find.
Some solution? Many thanks and regards from Portugal.
am also having the same problem .. any aid please ?
Same problem here too - device connects, charges, shows in explorer but when WMDC tries to connect the device continues to charge but drops out of explorer.
If I find a solution I'll report back here, meanwhile can anybody save me the heartache?
-sf
Vista Sync Problem
Which version of WMDC are you using?
I am using 6.1.6965 and having no problems. Alternatively, go to the network icon in your task bar after connecting your PPC thru USB and repair connection. This should resolve the problem
I had a similar problem, I reverted to 6.0.6783. Although come to think of it I think this was particular to an app I use, that refused to sync using the later version of WMDC.
Might be worth a try though.
Has anyone applied SP1 yet? What version of WMDC do you end up with?
I seem to remember unticking (and maybe reticking) the "Enable advanced network functionality" on the "USB to PC" applet on "System" tab of Settings.
Can't remember if that's what fixed it.
hey guys, the main problem if ur using an antivirus/internet security or firewall it will be blocked!!
u need to configure ur antivirus/internet security or firewall to allow and solve the sync problems
haardman said:
I seem to remember unticking (and maybe reticking) the "Enable advanced network functionality" on the "USB to PC" applet on "System" tab of Settings.
Can't remember if that's what fixed it.
Click to expand...
Click to collapse
This fixed it for me too, which is interesting given that the general advice is to *enable* it if there are problems syncing. This is definitely what fixed it for me - the device now always syncs on my recently reforatted XP machine whereas previously it was intermittent (which is odd because I'd never experienced problems before, but hey, it's fixed so I don't care any more)
-sf
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hey guys, the main problem if ur using an antivirus/internet security or firewall it will be blocked!!
u need to configure ur antivirus/internet security or firewall to allow and solve the sync problems
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ditto.... that solved it
Managed to solve the Problem
Hey there guys,
I seemed to be having the same problem anj just solved it...
1 Remove the Enable advanced network functionalty check from the USB to PC connection settings "Start > Settings > Connections > USB to PC".
2 Make sure that the Mobile Device is connected via USB to the PC.
3 Install Windows Mobile Device Center 6.1 (either 32bit or 64bit, I installed 64bit)
4 Open Control Panel on the PC and run Windows Mobile Device Center 6.1
5 At the bottom of the application you will see Mobile Device Settings, and within that you will see Connection Settings. Open the Connection Settings
6 Make sure that the second check box named Allow connections to one of the following is checked, and that the Drop Down below is changed to COM 1 (or which ever COM Port your Mobile Device is connected to via your USB cable) and save the changes
7 Disconnect the Mobile Device and Reconnect and hopefully it will work for you.
I realise that this solution might not work for some, but it did work for me, and hopefully it will work for others.
-----------------------------------------------------
Desktop
Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.4GHz
8gb RAM
Windows Vista Ultimate 64bit
Mobile
Keiser HTC TyTn II
Windows Mobile 6.1
haardman said:
I seem to remember unticking (and maybe reticking) the "Enable advanced network functionality" on the "USB to PC" applet on "System" tab of Settings.
Can't remember if that's what fixed it.
Click to expand...
Click to collapse
Thanks, this worked for me too, unchecked enable advanced network functionality... who woulda thought something advanced would be bad...
problems to Sync with Vista
Hi I followed the instructions but my htc didn't sync, it happens noting, no error, nothing, This happens after apdate my room with Golden Globe Manila2D - 21198/build 21198 Fast and Stable., it works great but sync is dead
osber2003 said:
Hi I followed the instructions but my htc didn't sync, it happens noting, no error, nothing, This happens after apdate my room with Golden Globe Manila2D - 21198/build 21198 Fast and Stable., it works great but sync is dead
Click to expand...
Click to collapse
Wrong forum mate
I understand that you do not own an HTC Universal (Universal not means all HTC devices!, it´s a model. One of the best by the way)
Sync Problem
1 Remove the Enable advanced network functionalty check from the USB to
PC connection settings "Start > Settings > Connections > USB to PC".
2 Make sure that the Mobile Device is connected via USB to the PC.
3 Install Windows Mobile Device Center 6.1 (either 32bit or 64bit, I installed
64bit)
4 Open Control Panel on the PC and run Windows Mobile Device Center 6.1
5 At the bottom of the application you will see Mobile Device Settings, and
within that you will see Connection Settings. Open the Connection Settings
6 Make sure that the second check box named Allow connections to one of
the following is checked, and that the Drop Down below is changed to COM
1 (or which ever COM Port your Mobile Device is connected to via your USB
cable) and save the changes
7 Disconnect the Mobile Device and Reconnect and hopefully it will work for
you.
I already done all the instruction, disable the firewall and antivirus, i also go to device manager too to update the driver/device, but still couldn't connect. Anyone can help me please.
using prophet wm5 upgrade wm6
vista home basic machine
f
haardman said:
I had a similar problem, I reverted to 6.0.6783. Although come to think of it I think this was particular to an app I use, that refused to sync using the later version of WMDC.
Might be worth a try though.
Has anyone applied SP1 yet? What version of WMDC do you end up with?
Click to expand...
Click to collapse
Hi yes i've applied SP1 and my current WMDC is version 6.1.6965 working without any problem......
Cheers
Rajiv
Sync with vista solved!!
Already solved my problem. Stupid me .
popshah said:
Already solved my problem. Stupid me .
Click to expand...
Click to collapse
Ohh Great news.... well enjoy than....
popshah said:
Already solved my problem. Stupid me .
Click to expand...
Click to collapse
How did you resolved the issue???? I have an Iolite which does not synch (connects only as a guest), keep getting the message "there is a problem with your connection........"
any help will be appreciated
Even this is a legacy thread there are some people out there (including me) still using Windows Mobile devices (but also using WP7 ...).
Had exactly the same problem and in my case just using another USB cable did it! It seems that WM devices are a bit "fragile" when using a not 100% perfect USB cable
I have just flashed my wizard with a TNT wm6 and now I can't get activesync to regonize my device. I am using activesync 4.5. I uninstalled activesync and relaoded it. I have rebooted both my wizard and my laptop. I have checked the coms and let activesync look for my wizard and it tells me that my device has npot been detected. My wizard is showing the plugged in icon and is taking a charge from my laptop but its not allowing me to share info. is there anything I am missing....?
thanks!
I got the same problem! Cant sync with 2nd PC after upgrade to TNT5.0. I reinstalled Active Sync but it wont work. Now I only can sync with the PC which used to flash ROM. Is there any bar in OS that just allow sync to 1 computer?
Nopes !!!
There's no bar of any sort in any OS as not establish connectivity through Activesync.Which Windows are you using,Active Sync will only work on WinXP and not on WinVista.
1.Disable any Firewall or Anti virus program,check connectivity now.
2.disconnect phone from usb cable,delete partneship from pc and phone.
3.Uninstall Activesync,reboot pc.
4.Get phone into bootloaders mode (multicolor screen),Hook up the phone with pc via usb cable,check if usb appears at the bottom of the bootloaders in the phone,if it's there than,it's establishing connection with phone,if not then,there's a problem either in anyone one of these :-
a) USB cable , b) mini usb port of the phone c) Usb port of the PC.
Dig out the problem and rectify accordingly
Cheers !
Yep... All checked!
Before upgrade, normally I've using all 2 PC (and some others PC) to sync with. I upgraded on PC1, is OK. Plug in PC2, it still recornized, connecting but couldnt connected. Batt charging normal. I've deleted all partnership., reinstall ActiveSync, disable Kapersky AV... but still get error. Oh my God, do I have to reinstall Windows??? It's too tired and take long time....
DiCham said:
Yep... All checked!
Before upgrade, normally I've using all 2 PC (and some others PC) to sync with. I upgraded on PC1, is OK. Plug in PC2, it still recornized, connecting but couldnt connected. Batt charging normal. I've deleted all partnership., reinstall ActiveSync, disable Kapersky AV... but still get error. Oh my God, do I have to reinstall Windows??? It's too tired and take long time....
Click to expand...
Click to collapse
DiCham, have you had any development on this or has anyone else had this problem? I downloaded the same verison from Nov07 and have not been able to connect since.
when it set to advanced networking it should give up a network device
in the network connections folder
rightclick this network device and choose properties and in there
uncheck the kaspersky protocol (not uninstall)
you can also try to uncheck the advanced network setting on the wizard
japsfinest said:
DiCham, have you had any development on this or has anyone else had this problem? I downloaded the same verison from Nov07 and have not been able to connect since.
Click to expand...
Click to collapse
Sadly, I have no development upto now because I have no time to reinstall Windows in 2nd PC! I hope it will help... thinking about USB driver/controller reinstall first, it will take less time than whole WindowsXP...
japsfinest: do follow da_jojo, it worked!
da_jojo: thanks very much! It work but unfortunately, i'm right on reinstalling Windows! hehehe....
I have a strange problem with a HTC Touch PRO. Here is my problem:
- I insert the USB cable and the phone asks if I want to use mass storage or activesync
-the phone shows a connection on the screen
-The PC is not sensing anything, the activesync is not connected.
I think this problem appeared after I used a wrong usb cable...
Anyone knows anything what to try? or this is a hardware problem?
Did you select ACTIVESYNC?
There are 2 modes this phone can do..
1) Standard ActiveSYNC or
2) AS a MASS STORAGE DEVICE -like a flash drive...
You have to select ActiveSYNC to actually SYNC software/calendar, else it will show up as just another drive to drag/drop files..
Yes i did it in every way and the computer is not sensing the connection with the phone.
Anyone know what kinf of hardware is responsible for the connection with the pc?
laseru said:
Yes i did it in every way and the computer is not sensing the connection with the phone.
Anyone know what kinf of hardware is responsible for the connection with the pc?
Click to expand...
Click to collapse
The problem is likely with your operating system on your pc.
You can try things like, un-installing the HTC usb driver in device manager.
Check your firewall.
- allow activesync for trusted
- I know for ZoneAlarm you have to go to the adapters section and set the ipaddress (a new one is created when your phone is hooked up via USB) to be trusted.
If that doesn't fix issue perhaps its a corrupt install of ActiveSync. Try uninstalling and reinstalling.
laseru said:
Yes i did it in every way and the computer is not sensing the connection with the phone.
Anyone know what kinf of hardware is responsible for the connection with the pc?
Click to expand...
Click to collapse
I've had this happen to me. I've got so many USB to mini-USB cables and they are not all alike.
Sometimes, it would work and sometimes activesync would not recognize it.
CHANGE YOUR CABLE to another. Hopefully, you've labeled the original cable that came with the phone..
(also, look at the mini cable where it plugs into your phone. Make sure there are no loose pins and/or verify that the 'plug' is level.
Try a different USB port
Try unchecking "use advanced network configuration" in Async settings on the phone. Some computers (for various reasons) have a hard time communicating with the phone when it's configured as a network device - unchecking this will often allow Async to find and connect to the phone, at the expense of some other functionality.
coincendentally i am having the same exact issue, it started last night.
i have tried 3 different cords, on all 3 usb ports on my computer. same thing the phone asks what kind of connection i want whether i select disk drive ofr active sync noting happens. whats weird is that the phone is charging when its connected however the computer is not seeing it at all.
i have tried all the recommendations in this thread but nothing is working. anymore help would be greatly apprciated!
Me too I have tryed everything but none is working.
I think that this a hardware problem, and the problem started to happen after i used a non HTC cable, bad quality. I think some kind of controller is dead. So i started to live with that
When I connteced to the PC via USB, my TP also asked me how to connect (AS or as disc). But suddenly it doesn't ask anymore. I had to deactivate "advanced network configuration" to conntect to AS.
The checkbox "ask each time USB connects" is activated.
What can I do that the phone asks again when I connect it?
Thx.
I have the same thing going on... suddenly a few days ago my fuze only charges when I plug it in the desktop with a usb cable... I re-flashed and it worked about halfway through a sync and then started again... I've tried different cables... uninstalled all of the usb drivers, and reinstalled then updated them... Disconnected the power supply... tried every setting on my phone, and in windows.... I've even uninstalled the last batch of windows updates that came out last week... nothing seems to work...
really simple solution.
decheck advanced network config. plug in cable wait till you see usb connected. a small box. after that choose for example activesync
internet share
This happened to me last night and I figured out that after you toggle your internet sharing you can sync up again. Idk why it works out like that but it worked for me.
This sound reasonable, because the last thing I did before was selecting the "internet sharing" option in the menu when you connect to USB.
But what do you mean with "toggle your internet sharing"? Can you please describe it.
Thx.
try this
okay - first see if you're getting an active connection with your pc , not from the network connections window, but by running mymobiler. I was getting a connection through mymobiler, but active sync wasn't recognizing the device. If mymobiler works, Call your phone. it will drop your connection with mymobiler when you answer the call. then hang up the phone call. (all the while leaving your cable plugged into your phone. When the call has been disconnected your activesync will recognize the connection and sync up again. I don't know why this works, but I've been able to duplicate the results several times.
Same htc ****+ wm. Bought an iphone 3g. Everything must be tuned in windows mobile! It doesn't work how it should!
None of this seems to be working... I've even flashed new roms and it stops working halfway through the sync... it doesn't even appear as though windows recognizes the device... it makes no noise or pop-up when I connect it...
Still charges though... Don't know what is going on...
Reinstall Mobile Device Manager!
modulusman said:
None of this seems to be working... I've even flashed new roms and it stops working halfway through the sync... it doesn't even appear as though windows recognizes the device... it makes no noise or pop-up when I connect it...
Still charges though... Don't know what is going on...
Click to expand...
Click to collapse
I've experienced this issue multiple times, as I use my TP to sync with many stations. The solution is way more simple than you think and it has nothing to do with cables!.
You probably use Win Vista so all you need is to uninstall "Windows Mobile Device Center", restart the PC and install a fresh copy from MS site.
http://www.microsoft.com/downloads/details.aspx?FamilyID=83D513EA-9DF9-4920-AF33-3A0E2E4E7BEB&displaylang=en
If you're on XP, do the same with the Active sync solution for XP.
Good luck!
yeah this happens to me every now and then. the advanced network configuration option really helps, but sometimes i just need to plugin/unplug the usb cable from teh phone/cable or cable/computer a couple more timesbefore it picks it up...
goodluck!
So I got my shiny new LG Incite at Best Buy yesterday. I knew I was getting it a while ago, so I downloaded a bunch of games and apps to load it up with as soon as possible. I get home from the store, play around with it and let it charge for a while, then I try to connect it to my computer (After installing ActiveSync 4.5 from the included disk, as well as both of the USB drivers on the disk). Windows comes up with that "found new hardware" stuff and asks where to look for the driver to install. I tell it to look on the CD, as well as the directories where the USB drivers from the disk were installed. It looks like it's working at first, but then I get this error:
(Error: "The data is invalid.")
Then it gives me the message balloon about how there was an error during installation and my new hardware may not work properly, etc. Now when I go to Device Manager, a number of things showed up with that little yellow exclamation point that I'm pretty sure were not there before, but I could be wrong:
- IEEE 1394 Bus host controllers: VIA OHCI Compliant IEEE 1394 Host Controller
- Network Adapters: Unknown device, WAN miniport (L2TP), WAN miniport (Network Monitor), and Windows Mobile-based Device
- Ports (COM & LPT): Communications Port (COM1)
So I tried reinstalling the drivers from a link I found in a thread on these boards (after clicking uninstall for "Windows Mobile-based Device" and having it tell me that the device is necessary to boot up the computer), but the same thing keeps happening. I also tried having ActiveSync scan for devices, but it never finds anything (Just says that USB is "available").
Please help, I really want to start putting pictures, music, and all that good stuff on my brand new phone
(btw, I'm pretty sure the problem is with the software/drivers on the computer, because when I plug in the USB cable the phone starts to charge. Other than that, nothing happens on the phone.)
If at all possible, I would try using the phone with another computer. For quite some time I was only able to sync data with my laptop and not my desktop, so I knew it was a software issue and not the phone itself.
would say it's down to
dead activesync install and no uninstalling it is not enough one have
to remove all traces of it in registry too
and it could also be an issue with usb drviers for the motherboard
chad.pflughaupt said:
If at all possible, I would try using the phone with another computer. For quite some time I was only able to sync data with my laptop and not my desktop, so I knew it was a software issue and not the phone itself.
Click to expand...
Click to collapse
Well, I'm not going to have another computer until September at least, so I really want to get it working on this computer, but I guess I could test it out on a friend's pc to see if my computer is the problem.
Rudegar said:
would say it's down to
dead activesync install and no uninstalling it is not enough one have
to remove all traces of it in registry too
and it could also be an issue with usb drviers for the motherboard
Click to expand...
Click to collapse
Know of any links or tutorials that would tell me all of the registry entries I'd have to remove?
(Sorry for the double post, but no one was replying...)
So I found my bluetooth adapter for my PC, and after I installed the proper software I could connect to my phone no problem. After that, I just used the bluetooth adapter's software to transfer files to my phone via FTP. (ActiveSync still just sat there, even when I set my phone to sync with bluetooth instead of USB, and I allowed wireless connections in ActiveSync)
So I'm glad I can finally transfer files, but I still want to get USB working. No one has any ideas at all?
(Triple post... sorry)
Ok, something happened to the bluetooth drivers and software now. I turned my computer off for the night after using bluetooth to transfer files to my phone, but when I turned on my pc today and clicked the shortcut to start the bluetooth software, I got a message saying that the program the shortcut was linking to no longer existed. Sure enough, the folder was gone from my Program Files directory. Now, every time I try to reinstall it, I get an error 183 that installation was interrupted.
So now I'm back to having no means of transferring files to my phone.
Please, any suggestions at all will be helpful to me at this point. I'm at my wits end!
Any progress on this?
I have a similar problem. I think usb sync worked on my laptop at one point, but hasn't for at least a week.
I was able to fix the problem at least temporarily by disconnecting the device, deleting it from ActiveSync and reconnecting. ActiveSync happily added it back and resynced everything. Now I can install the new Xcite ROM.
Still nothing...
Now my computer doesn't do anything at all when I plug my phone in, not even make a noise or ask about drivers. My phone, however, still recognizes that it's plugged in.
At least I got bluetooth working again, but still, USB would be nice.
It's hard to believe that out of every member on this forum, no one has even the slightest idea of where to start...
Menu - settings - connections - USB to PC.
Uncheck Enable advanced ...
OK TO ALL AND READY
I haven't plugged my fuze into any PC's for a couple of months - last time I did it was with a Windows 7 machine and it worked fine....
Well - now I'm trying to get the thing to sync with an XP machine. When I plug it into the usb, I see the fuze is charging - but activesync never comes up and nothing on the pc indicates that is saw me do this.
I've tried with 3 different XP machines here today - and none of them realize I've plugged anything in when I connect my fuze?
Soo...must be something with my fuze? Anyone have any ideas?
Only thing I saw was in settings/connections/usb to pc
there is an option for "enable advanced network functionality" - which I have disabled.
FYI I'm running WM 6.5 on it....
All previous reports of this issue ended with bad USB port on Fuze but you may want to search and read a couple of the threads first.
Interesting.
I can't seem to find any of these treads - can you point me to any?
Seems rather odd that if the port was bad that the phone would still charge though....
Let me ask you this, you say that you changed your PC to USB settings to Enable Advanced network functionality, I thought this setting was in Active Sync. USB to PC setting should be to "enable faster data transmission". Have you played with both settings?
Here is one recent thread and I know I saw another that mentioned the device would charge but not sync.
Here are many more threads regarding AS issues.
Bruce Inman said:
Let me ask you this, you say that you changed your PC to USB settings to Enable Advanced network functionality, I thought this setting was in Active Sync. USB to PC setting should be to "enable faster data transmission". Have you played with both settings?
Click to expand...
Click to collapse
I'm using WM 6.5 - and there I see:
settings/connections/USBtoPC
..that brings up a window which has settings on the behavior of the device when you connect it to a pc via USB. The options are to a) ActiveSync or b) DiskDrive
If you select a) ActiveSync you can "enable advanced network functionality"
There is also an option at the bottom that will cause it to ask which connection type to use when you connect.
I've tried all possible combinations - my pc does nothing when I connect, but I *do* see the fuze charging...freakn strange!
Have you tried to connect through an emulator like MyMobiler?
Its most likely a driver issue on your phone.
Hate to say it but.....
If all else fails, Hard Reset, flash back to stock ROM (if you've flashed a cooked ROM) and this should restore the corrupt driver.
Bruce Inman said:
Have you tried to connect through an emulator like MyMobiler?
Its most likely a driver issue on your phone.
Hate to say it but.....
If all else fails, Hard Reset, flash back to stock ROM (if you've flashed a cooked ROM) and this should restore the corrupt driver.
Click to expand...
Click to collapse
MyMobiler uses activesync to connect so that won't really be of any help at this point...
I was considering doing a hard-reset - but MAN I have about 140 apps installed and configured so I really hate doing that. What would be nice is if I could just find the driver and try that.
So that I suppose is my next question - anyone got the driver? hahaha
I use Pocket Controller which can use an IP address instead, I assumed MyMoblier was similar.
Copy the enclosed .dll to your windows directory using something like total commander because it is a cooked in system file. It still may not allow it though.
You should also look into Sashimi restoral program, as it is not uncommon to have to hard reset occassionally.
Good luck!
Is a firewall blocking it?
Each time I want to sync my Fuze, I have to disable my firewall. For some reason, even when I open the correct ports, my Fuze will not sync to Windows Mobile Device Center on my Vista Ultimate (32-bit) laptop.
Once it connects, I can turn the firewall back on and everything works fine. New and changed items will continue to sync until the Fuze is disconnected from laptop.
You may have already checked this and/or things may be different with XP and AS, but since I didn't specifically see it in the post, I thought I would throw it out there.
Bad cable???
I decided to try a different mini-usb cable and it worked.
Here is what is strange though - the bad cable:
1. Still charges the phone when connected to a PC
2. Works fine with my external 500gig USB hard drive (which also is powered via the cable)
3. ...but no computers see the phone with this cable - or see it as a storage device.
Because of #1 and #2 above - I assumed the cable must be good. I had another cable so I figured I'd give it a shot - and sure enough with this cable it works with all the computers.
I guess there must be one bad pin or something with the cable - or something??? Guess it must use different ones than the external hard-drive apparently.
Oh well - at least it works and rather it be a $2 cable than my $200 phone...hahaha
Thanks everyone for the suggestions....
For what it's worth if anyone stumbles across this post in the future, I had a similar issue happen where it would bring up the usb menu on my fuze when you plug it in, but the computer wouldn't see it.
I had recently swapped the display/touchscreen, and it was one of the strips of metal ground/shielding tape inside the thing being mispositioned that did it.
Put it back together with everything in the right place and boom! works.
If you've taken the phone apart, those pieces of shielding tape are very important to get back exactly like they were, I've also seen lcd issues from it.