Hey all, new to the forum.. great site with some great info! I currently own a hermes, and upgraded to wm6.. however, when i connect to active sync through my usb, it gives me this noise (regular usb connect sound doubled) and active sync cannot detect my device. Shortly after it just disconnects and goes to charging. I know this is not a usb port issue because i have tried all ports, connected my digital camera etc etc. What could be the problem? Any help is appreciated... because having 25% of my contacts is a pita!! lol
Are you using the USB cable that came with your phone?
I have many USB devices and find that some of the cables do not work due to the amount of pins that are connected at each end.
Also what version of OS do you use and activesync/WMDC?
I have same problem with WM6 and ActiveSync4.5. I'm using the same USB cable I was prior to upgrading to WM6 and never had any problems back then. Have also tried uninstalling and reinstalling AS but still no luck
Right now, I'm trying to find some other alternatives to AS which can sync Outlook contacts and calendar appointments etc.
Quick question, when you guys connect does activesync get stuck at Retrieving Settings????
I get problems with the actual syncing of information. The device is recognised and sync starts, it just takes ages and can fail sometimes.
Other days it syncs straight away without problems.
WM6 AUS ROM
Vista
WMDC 6.1
Related
Besides my cradle, I have an activesync cable (USB on one end & connector for my XDA II unit on the other end). I've been using it for quite sometime now, until one day it stopped detecting my phone, I can no longer synchronize on my unit...but the thing is, it can still charge my XDA II.
I can activesync with my cradle...so does this mean that my activesync cable is the one defective? What are the possible solution, Im looking for a diagram for this interface, there must be a loose connection on my cable.
Re: USB Activesync cable, not detecting phone but charging..
kaleidoscopelex said:
Besides my cradle, I have an activesync cable (USB on one end & connector for my XDA II unit on the other end). I've been using it for quite sometime now, until one day it stopped detecting my phone, I can no longer synchronize on my unit...but the thing is, it can still charge my XDA II.
I can activesync with my cradle...so does this mean that my activesync cable is the one defective? What are the possible solution, Im looking for a diagram for this interface, there must be a loose connection on my cable.
Click to expand...
Click to collapse
What OS are you using?
If WM5 - there are several Threads about XDAII with WM5 having problems to sync via USB (I have this (unsolved) problem, too).
(Have a lokk at www.buzzdev.net, too)
So: no solution, but at leat an assurance that there is no hardware problem.
regards
Shrek3K
kaleidoscopelex said:
Besides my cradle, I have an activesync cable (USB on one end & connector for my XDA II unit on the other end). I've been using it for quite sometime now, until one day it stopped detecting my phone, I can no longer synchronize on my unit...but the thing is, it can still charge my XDA II.
I can activesync with my cradle...so does this mean that my activesync cable is the one defective? What are the possible solution, Im looking for a diagram for this interface, there must be a loose connection on my cable.
Click to expand...
Click to collapse
I turn of firewall of pc windows xp.
I experience the same problem too.
Try re-installing the ActiveSync. This worked for me.
I installed the WM 6.1 about one month ago and everything was fine until recently. Has anyone been able to find a solution for this? mine started doing this about three days ago. I was syncing fine just last week!!
(edited, I´ll move it to a proper place)
Have you tried disabling the advanced network functionality option?
I'm having the same problems too.
It all worked fine. 1 day it stopped working. I've removed the partnerships and uninstalled ActiveSync, installed again, reboot both devices. Started working.
Now it stopped working again!
I've got a HTC TyTN
Help...!
I've the exact same problem with me Raphael with RomEOS WM6.1. It won't work on Vista or XP, tried all the standard stuff and tried it on a fresh computer with Vista. Seems to be a WM6.1 or ROM issue.
I'm looking for instalation files for ActiveSync on WM6.1, but can't find any.
Where we can find ActiveSync ROM cab file so that we can install on Mobile again.
Since ActiveSync on mobile is not working as I have to 2 phones
1) HTC Tytn II (Not Working)
2) O2 Atom ( Working )
with same usb cable and same desktop or laptop.
can anyone help where we can get a activeSync Installer for phone.
I have the same problem, I am running WM5 on an Eten Om600+ and Vista no my laptop.
the phone charges, but there is not communication between computer and phone. all was fine, till one day... no sync no more.
Any suggestions?
bushido1 said:
Have you tried disabling the advanced network functionality option?
Click to expand...
Click to collapse
where do i find that?
ok Im having the same problem here with my Titan.. how did you all get it to work again?
i got a SPV M1000. one cradle and one USB cable. I prefer using USB cable to cradle. I got same problem as you with my USB cable. USB cable can charge but can not synch. I dismantled my USB cable and found out that. one data tag(pin) was loose. and people should know that. USB cable have 22 tags(pins): 2,5,16,17,18 are connect to (-) negative and 13,20,21,22 (+) positive. the tag number 14 and 15 is the date line. If one of 14 or 15 tag is loosen(mean it donot touch to your ppc when you plug the cable in) then your ppc only can charge and cannot synch. So, I pushed the tag 14th on my cable back, seal with some superglue. after that, my usb cable work again until now.
by the way, i disconnected the pin number 20,21,22 from (+) positive. disconnect one data pin ( 14 or 15). after that, my USB cable can be used to charge my PPC through PC or the any chargers with voltage >5V. is that usefull huh?. and when i want to Synch, i reconect that pins again. for more convenient, i do it with a Switch with 2 poles.
Hi,
Using activesync 4.1 on a WM2005 device and encountered problems during sync. My laptop is able to sync halfway through but the process drops out halfway and activesync shows disconnected even though the device shows it is connect to Activesync.
Had no problems when syncing with another desktop computer, so it seems something is blocking on my laptop.
I am using vpn clients and have tried uninstalling them and it still does not work.
Any one has a resolution to this as it is quite frustrating.
Thanks
Hi,
Using ActiveSync 4.1 on a WM2005 device and encountered problems during sync. My laptop is able to sync halfway through but the process drops out halfway and ActiveSync shows disconnected even though the device shows it is connect to ActiveSync.
Had no problems when syncing with another desktop computer, so it seems something is blocking on my laptop.
I am using vpn clients and have tried uninstalling them and it still does not work.
Any one has a resolution to this as it is quite frustrating.
Thanks
I would try
Backup all the important data
uninstall (and clean all the directory on the PC where it was installed)
Re-install it.
It look like a laptop configuration issue, I think this can help you:
http://www.microsoft.com/windowsmobile/help/activesync/default.mspx
My XDA will no longer sync with my desktop PC (Running WinXP) via the cradle on USB or by bluetooth. The PDA has been previously synchronising untill the XDA was left uncharged for about 3 months. I have tried all the obivious things I can think of i.e
Disabling Firewall, Reloading MS Active Sync 3.7/3.8, removing all devices from other USB ports, XDA Hard reset, I have also tried a different PC running win 2000 the result is the same.
When the XDA is inserted into the cradle the PC makes the acknlowledge sound and the device shows CONNECTING USB but thats as far as it goes. The same thing happens when I try a bluetooth connection , the XDA shows connecting via bluetooth but does not connect.
I was wondering if it is possible to perform a ROM upgrade via the SD card, if so how does one perform such an operation. I am wondering if I have some sort of file corruption/missing drivers on the XDA!!!
Any ideas or comments will be greatfully received.
tried a hardreset ?
I just flashed the OTP v7.6 Biggy with phonecanvas on my Wing and LOVE IT. However I cannot use Activesync to get my thousands of contacts in the phone plus my calendar, notes, etc. Any solution?
Please delete this thread, he activesync all of a sudden decided to recognize my phone! The problem was the fact that I was using a standard USB cable to sync. Although the standard USB cable works for ROM flashing etc, it apparently doesnt work for syncing. Now I am syncing with bluetooh and its working fine.
SORRY MODS! PLEASE DELETE THIS THREAD!
Ok, last night the bluetooh connection worked and I synced. Today its not working, again. I tried two different cables but nothing works.
kobi said:
go to start-settings-system- usb to pc connection. mark it, and it will connect your device to pc.
Click to expand...
Click to collapse
I did that and I get an error code on the phone's active sync now: Support code: 0x80072EE2
I read here that its because of the USB connection so I cleared "Enable advanced..."
Reset the phone, no help.
I am using Vista Ultimate + Windows Mobile Device Center
Trying again with Bluetooth, used to connect in about 3-5 seconds with T-Mobile ROM, now its stuck in Connecting... over 1 minute now.... and now its says not connected.
Rebooting again.... Windows Mobile Device Center is connected. Attempting to sync using the phone SYNC button (the button on PC is kind of frozen), says syncing.... YIPPEE, I guess its hit and miss.... ok now, last synced at 5:07... cool..
Still dont know what the issue is but anyhow it works off and on.
I have a strange problem with a HTC Touch PRO. Here is my problem:
- I insert the USB cable and the phone asks if I want to use mass storage or activesync
-the phone shows a connection on the screen
-The PC is not sensing anything, the activesync is not connected.
I think this problem appeared after I used a wrong usb cable...
Anyone knows anything what to try? or this is a hardware problem?
Did you select ACTIVESYNC?
There are 2 modes this phone can do..
1) Standard ActiveSYNC or
2) AS a MASS STORAGE DEVICE -like a flash drive...
You have to select ActiveSYNC to actually SYNC software/calendar, else it will show up as just another drive to drag/drop files..
Yes i did it in every way and the computer is not sensing the connection with the phone.
Anyone know what kinf of hardware is responsible for the connection with the pc?
laseru said:
Yes i did it in every way and the computer is not sensing the connection with the phone.
Anyone know what kinf of hardware is responsible for the connection with the pc?
Click to expand...
Click to collapse
The problem is likely with your operating system on your pc.
You can try things like, un-installing the HTC usb driver in device manager.
Check your firewall.
- allow activesync for trusted
- I know for ZoneAlarm you have to go to the adapters section and set the ipaddress (a new one is created when your phone is hooked up via USB) to be trusted.
If that doesn't fix issue perhaps its a corrupt install of ActiveSync. Try uninstalling and reinstalling.
laseru said:
Yes i did it in every way and the computer is not sensing the connection with the phone.
Anyone know what kinf of hardware is responsible for the connection with the pc?
Click to expand...
Click to collapse
I've had this happen to me. I've got so many USB to mini-USB cables and they are not all alike.
Sometimes, it would work and sometimes activesync would not recognize it.
CHANGE YOUR CABLE to another. Hopefully, you've labeled the original cable that came with the phone..
(also, look at the mini cable where it plugs into your phone. Make sure there are no loose pins and/or verify that the 'plug' is level.
Try a different USB port
Try unchecking "use advanced network configuration" in Async settings on the phone. Some computers (for various reasons) have a hard time communicating with the phone when it's configured as a network device - unchecking this will often allow Async to find and connect to the phone, at the expense of some other functionality.
coincendentally i am having the same exact issue, it started last night.
i have tried 3 different cords, on all 3 usb ports on my computer. same thing the phone asks what kind of connection i want whether i select disk drive ofr active sync noting happens. whats weird is that the phone is charging when its connected however the computer is not seeing it at all.
i have tried all the recommendations in this thread but nothing is working. anymore help would be greatly apprciated!
Me too I have tryed everything but none is working.
I think that this a hardware problem, and the problem started to happen after i used a non HTC cable, bad quality. I think some kind of controller is dead. So i started to live with that
When I connteced to the PC via USB, my TP also asked me how to connect (AS or as disc). But suddenly it doesn't ask anymore. I had to deactivate "advanced network configuration" to conntect to AS.
The checkbox "ask each time USB connects" is activated.
What can I do that the phone asks again when I connect it?
Thx.
I have the same thing going on... suddenly a few days ago my fuze only charges when I plug it in the desktop with a usb cable... I re-flashed and it worked about halfway through a sync and then started again... I've tried different cables... uninstalled all of the usb drivers, and reinstalled then updated them... Disconnected the power supply... tried every setting on my phone, and in windows.... I've even uninstalled the last batch of windows updates that came out last week... nothing seems to work...
really simple solution.
decheck advanced network config. plug in cable wait till you see usb connected. a small box. after that choose for example activesync
internet share
This happened to me last night and I figured out that after you toggle your internet sharing you can sync up again. Idk why it works out like that but it worked for me.
This sound reasonable, because the last thing I did before was selecting the "internet sharing" option in the menu when you connect to USB.
But what do you mean with "toggle your internet sharing"? Can you please describe it.
Thx.
try this
okay - first see if you're getting an active connection with your pc , not from the network connections window, but by running mymobiler. I was getting a connection through mymobiler, but active sync wasn't recognizing the device. If mymobiler works, Call your phone. it will drop your connection with mymobiler when you answer the call. then hang up the phone call. (all the while leaving your cable plugged into your phone. When the call has been disconnected your activesync will recognize the connection and sync up again. I don't know why this works, but I've been able to duplicate the results several times.
Same htc ****+ wm. Bought an iphone 3g. Everything must be tuned in windows mobile! It doesn't work how it should!
None of this seems to be working... I've even flashed new roms and it stops working halfway through the sync... it doesn't even appear as though windows recognizes the device... it makes no noise or pop-up when I connect it...
Still charges though... Don't know what is going on...
Reinstall Mobile Device Manager!
modulusman said:
None of this seems to be working... I've even flashed new roms and it stops working halfway through the sync... it doesn't even appear as though windows recognizes the device... it makes no noise or pop-up when I connect it...
Still charges though... Don't know what is going on...
Click to expand...
Click to collapse
I've experienced this issue multiple times, as I use my TP to sync with many stations. The solution is way more simple than you think and it has nothing to do with cables!.
You probably use Win Vista so all you need is to uninstall "Windows Mobile Device Center", restart the PC and install a fresh copy from MS site.
http://www.microsoft.com/downloads/details.aspx?FamilyID=83D513EA-9DF9-4920-AF33-3A0E2E4E7BEB&displaylang=en
If you're on XP, do the same with the Active sync solution for XP.
Good luck!
yeah this happens to me every now and then. the advanced network configuration option really helps, but sometimes i just need to plugin/unplug the usb cable from teh phone/cable or cable/computer a couple more timesbefore it picks it up...
goodluck!