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Cant establish connection with Activesync

this is my 3rd PPC and i am completely desperate about his problem which i never had before. i can not connect my JAMin trough USB or Bluetooth or Infrared, my activesync turns green but after 2 minutes trying to connect it says that can not get connected, also i have tried on my laptop and i get something else when i cradle with infrared or USB my windows crashed while sync. i have no Idea thought it is because of my Antivirus and AntiHackers i have installed on both computers but i get the same error even if i disable them, I have tried activesyc 4.1 and also 4.2 but same result again,
Any Idea????
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Do you set IP-Protocol for the Network connection with the Windows mobile device in network connections?

activesync
sent you a PM hope this helps

Thanx s2tephen,
i have Uninstalled my Antihacker firewall and it did worked perfectly,

just close any firewall
and try again
it did work with me

Hi guys,
Hope you can help me with this one
I can't ActiveSync with my PC & Laptop. The computer re-starts everytime I connect my JamIn.
I used USB cable & bluetooth to Sync, I got same issue of re-starting with both.
Please help
Thanks

active sync acting up?

Hey all, new to the forum.. great site with some great info! I currently own a hermes, and upgraded to wm6.. however, when i connect to active sync through my usb, it gives me this noise (regular usb connect sound doubled) and active sync cannot detect my device. Shortly after it just disconnects and goes to charging. I know this is not a usb port issue because i have tried all ports, connected my digital camera etc etc. What could be the problem? Any help is appreciated... because having 25% of my contacts is a pita!! lol

Are you using the USB cable that came with your phone?
I have many USB devices and find that some of the cables do not work due to the amount of pins that are connected at each end.
Also what version of OS do you use and activesync/WMDC?

I have same problem with WM6 and ActiveSync4.5. I'm using the same USB cable I was prior to upgrading to WM6 and never had any problems back then. Have also tried uninstalling and reinstalling AS but still no luck
Right now, I'm trying to find some other alternatives to AS which can sync Outlook contacts and calendar appointments etc.

Quick question, when you guys connect does activesync get stuck at Retrieving Settings????

I get problems with the actual syncing of information. The device is recognised and sync starts, it just takes ages and can fail sometimes.
Other days it syncs straight away without problems.
WM6 AUS ROM
Vista
WMDC 6.1

activesync and wm6

I have just flashed my wizard with a TNT wm6 and now I can't get activesync to regonize my device. I am using activesync 4.5. I uninstalled activesync and relaoded it. I have rebooted both my wizard and my laptop. I have checked the coms and let activesync look for my wizard and it tells me that my device has npot been detected. My wizard is showing the plugged in icon and is taking a charge from my laptop but its not allowing me to share info. is there anything I am missing....?
thanks!

I got the same problem! Cant sync with 2nd PC after upgrade to TNT5.0. I reinstalled Active Sync but it wont work. Now I only can sync with the PC which used to flash ROM. Is there any bar in OS that just allow sync to 1 computer?

Nopes !!!
There's no bar of any sort in any OS as not establish connectivity through Activesync.Which Windows are you using,Active Sync will only work on WinXP and not on WinVista.
1.Disable any Firewall or Anti virus program,check connectivity now.
2.disconnect phone from usb cable,delete partneship from pc and phone.
3.Uninstall Activesync,reboot pc.
4.Get phone into bootloaders mode (multicolor screen),Hook up the phone with pc via usb cable,check if usb appears at the bottom of the bootloaders in the phone,if it's there than,it's establishing connection with phone,if not then,there's a problem either in anyone one of these :-
a) USB cable , b) mini usb port of the phone c) Usb port of the PC.
Dig out the problem and rectify accordingly
Cheers !

Yep... All checked!
Before upgrade, normally I've using all 2 PC (and some others PC) to sync with. I upgraded on PC1, is OK. Plug in PC2, it still recornized, connecting but couldnt connected. Batt charging normal. I've deleted all partnership., reinstall ActiveSync, disable Kapersky AV... but still get error. Oh my God, do I have to reinstall Windows??? It's too tired and take long time....

DiCham said:
Yep... All checked!
Before upgrade, normally I've using all 2 PC (and some others PC) to sync with. I upgraded on PC1, is OK. Plug in PC2, it still recornized, connecting but couldnt connected. Batt charging normal. I've deleted all partnership., reinstall ActiveSync, disable Kapersky AV... but still get error. Oh my God, do I have to reinstall Windows??? It's too tired and take long time....
Click to expand...
Click to collapse
DiCham, have you had any development on this or has anyone else had this problem? I downloaded the same verison from Nov07 and have not been able to connect since.

when it set to advanced networking it should give up a network device
in the network connections folder
rightclick this network device and choose properties and in there
uncheck the kaspersky protocol (not uninstall)
you can also try to uncheck the advanced network setting on the wizard

japsfinest said:
DiCham, have you had any development on this or has anyone else had this problem? I downloaded the same verison from Nov07 and have not been able to connect since.
Click to expand...
Click to collapse
Sadly, I have no development upto now because I have no time to reinstall Windows in 2nd PC! I hope it will help... thinking about USB driver/controller reinstall first, it will take less time than whole WindowsXP...
japsfinest: do follow da_jojo, it worked!
da_jojo: thanks very much! It work but unfortunately, i'm right on reinstalling Windows! hehehe....

SYNC no longer recognized

Ok I am no newbie to this, but I am sick of the frustration that comes with this problem. I've had me TC for a couple months now and it will not be recognized with my PC. I've had this problem before.... deleting the partnership, changing the USB ports and settings, downloading the newest sync software, and shutting down the fire wall, yet nothing works. The only thing I can do is use Bluetooth, which is to slow to transfer files. I need some help here, because even backing up everything on the phone and doing a hard reset takes too long to restore what I have on it now.

try to unmark ->settings->connections->usbtoPC-> enhanced network functions.
sorry, i have a german one, so look for that function.

I have the same problem with my o2 xda orbit 2.
I found that if I turned off the bluetooth and wifi it connected ok but even that seems to have stopped working now.

I got it back
I shut off the windows firewall with Vista and it works every time now. This is odd since I always had it on before and never made a change to the settings. In fact once I had given permission for windows mobile center to run with the security I never had this problem before. All I can say is it is a serious pain to disable it every time I want to access my files on the phone.

the joys of activesync......
I'm running XP-Pro on both my home and desktop PC's
with my orbit 2 I have no problem connecting at home, but failed miserably at work (other than the first time after I'd installed activesync).
I'd concluded that it was my firewall settings (which are outside of my authority to alter) we're the cause of the problem and gave up.
What usually happens is an activesync connection is established (I alway click on cancel in the first box - because I don't want to sync files etc, just to be able to explore and install software), and then when I click on explore (after it says connected) it just hangs for a minutes or so, before disconnecting.
However, I hooked up my Orbit2 to my laptop in my hotel last night (to charge) and I noticed that I could explore. OK I thought, it was the firewall.
But then today I tried exactly the same thing, and we're back to the non communicating version.
Any ideas,
Any ways to force activesync into submission - even if just at the explore level?
Thanks

simple joys
Well Vista doesn't use active sync, but I'll try to give you what I have learned. First it always helps to have the latest version of the software. I'd delete active sync from the computer and end the partnership on the phone. The phone then says to hook it up with a computer to establish a connection. Before you do restart both. Download newest version from windowsmobile, install and restart again. Disable firewall and any antivirus ( it makes a difference ) and try to establish the new partnership. If that doesn't work sometimes the comm ports are wrong and you have to find out which your phone uses. Once I had a Moto Q9h unbranded that would not sync with USB no matter what I did from the start, but it would work with a bluetooth sync. That was the worst speed ever. Anyway Good Luck.

Thanks,
yes I am using the latest (for XP) active sync.
I also uninstalled it / re-installed it
I also deleted the profile
All to no avail
Virus / Firewall settings are locked on this laptop.

Same problem
I'm using vista, uninstalled and reinstalled the last version of ActiveSync, deleted the partnership and the phone does not not connect to the pc. I dunno what to do .
p.s. : firewall is off.

no sync with xp and vista
hi
I see that Im not alone...Isync my polaris with my personal pc (vista 32) and with my professional pc (xp pro).
my rom is Aserg (many rom tested before like Bepe....same PB)
its impossible to sync both pc. I have to erase partner ship each time I want to sync.
Im not sure, but I think that windows 61 is responsible. Is that possible ? thank you for helping me !
nooms
Aserg 3
radio 168...

swatguard said:
I'm using vista, uninstalled and reinstalled the last version of ActiveSync, deleted the partnership and the phone does not not connect to the pc. I dunno what to do .
p.s. : firewall is off.
Click to expand...
Click to collapse
You said you updated active sync, but Vista doesn't use that program. You need to use Windows mobile device center. If you go to windowsmobile.com there is an update you can download that you install with the phone connected. That might work.

nooms said:
hi
I see that Im not alone...Isync my polaris with my personal pc (vista 32) and with my professional pc (xp pro).
my rom is Aserg (many rom tested before like Bepe....same PB)
its impossible to sync both pc. I have to erase partner ship each time I want to sync.
Im not sure, but I think that windows 61 is responsible. Is that possible ? thank you for helping me !
nooms
Aserg 3
radio 168...
Click to expand...
Click to collapse
You have to delete every time, because once it is synced with one computer it establishes a relationship with that pc or laptop. The two operating systems use two different programs, but really the computers should have the partnership saved. I'm not sure if the phone can have two as well though.

Activesync but not using sync

I'm using activesync just to access the pda, not to sync.
Any sync I do its manual, mostly copying files to the storage card.
I'm using web based tools so the contacts and mails don't need sync.
Is there something I can do besides this clunky microsoft actrive sync tool?
It's wizard insists on setting up the sync I don't use.
And every time I plug in the usb the humongous sync window comes up on top just to show my 'connected'
There is an option in the usb settings to treat the phone as a storage card, but when I tried that, the phone itself changed the path to the storage, so then links didn't work.
I bet someone has figured out a way around all the microsoft junk....

Oh yeh
It would be great to use internet storage that would not only show as a folder on the Vista blisterbox but also on the Vogue. I'm afraid using internet storage would too much trouble on a little screen.
If internet storage were convenient, I could always disable active sync, so I can charge the battery on the usb without screwing up internet routes....

I'm experiencing something similar...
http://forum.xda-developers.com/showthread.php?t=424486

Resolved by
My issue was a little different, I didn't mind the as connecting so much, although I'm about to destroy vista for poping up active sync windows every time it connects, monstrous beast windows from a stupid place.
I just wanted to use the data connection WHILE active sync'd and after completing the sync setup on the PC, the issue was resolved.
Since I don't use sync to sync, just for power, cab installs, and manual data transfer, I didn't set it up after burning new ROMs.
All better, thanks.