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Besides my cradle, I have an activesync cable (USB on one end & connector for my XDA II unit on the other end). I've been using it for quite sometime now, until one day it stopped detecting my phone, I can no longer synchronize on my unit...but the thing is, it can still charge my XDA II.
I can activesync with my cradle...so does this mean that my activesync cable is the one defective? What are the possible solution, Im looking for a diagram for this interface, there must be a loose connection on my cable.
Re: USB Activesync cable, not detecting phone but charging..
kaleidoscopelex said:
Besides my cradle, I have an activesync cable (USB on one end & connector for my XDA II unit on the other end). I've been using it for quite sometime now, until one day it stopped detecting my phone, I can no longer synchronize on my unit...but the thing is, it can still charge my XDA II.
I can activesync with my cradle...so does this mean that my activesync cable is the one defective? What are the possible solution, Im looking for a diagram for this interface, there must be a loose connection on my cable.
Click to expand...
Click to collapse
What OS are you using?
If WM5 - there are several Threads about XDAII with WM5 having problems to sync via USB (I have this (unsolved) problem, too).
(Have a lokk at www.buzzdev.net, too)
So: no solution, but at leat an assurance that there is no hardware problem.
regards
Shrek3K
kaleidoscopelex said:
Besides my cradle, I have an activesync cable (USB on one end & connector for my XDA II unit on the other end). I've been using it for quite sometime now, until one day it stopped detecting my phone, I can no longer synchronize on my unit...but the thing is, it can still charge my XDA II.
I can activesync with my cradle...so does this mean that my activesync cable is the one defective? What are the possible solution, Im looking for a diagram for this interface, there must be a loose connection on my cable.
Click to expand...
Click to collapse
I turn of firewall of pc windows xp.
I experience the same problem too.
Try re-installing the ActiveSync. This worked for me.
I installed the WM 6.1 about one month ago and everything was fine until recently. Has anyone been able to find a solution for this? mine started doing this about three days ago. I was syncing fine just last week!!
(edited, I´ll move it to a proper place)
Have you tried disabling the advanced network functionality option?
I'm having the same problems too.
It all worked fine. 1 day it stopped working. I've removed the partnerships and uninstalled ActiveSync, installed again, reboot both devices. Started working.
Now it stopped working again!
I've got a HTC TyTN
Help...!
I've the exact same problem with me Raphael with RomEOS WM6.1. It won't work on Vista or XP, tried all the standard stuff and tried it on a fresh computer with Vista. Seems to be a WM6.1 or ROM issue.
I'm looking for instalation files for ActiveSync on WM6.1, but can't find any.
Where we can find ActiveSync ROM cab file so that we can install on Mobile again.
Since ActiveSync on mobile is not working as I have to 2 phones
1) HTC Tytn II (Not Working)
2) O2 Atom ( Working )
with same usb cable and same desktop or laptop.
can anyone help where we can get a activeSync Installer for phone.
I have the same problem, I am running WM5 on an Eten Om600+ and Vista no my laptop.
the phone charges, but there is not communication between computer and phone. all was fine, till one day... no sync no more.
Any suggestions?
bushido1 said:
Have you tried disabling the advanced network functionality option?
Click to expand...
Click to collapse
where do i find that?
ok Im having the same problem here with my Titan.. how did you all get it to work again?
i got a SPV M1000. one cradle and one USB cable. I prefer using USB cable to cradle. I got same problem as you with my USB cable. USB cable can charge but can not synch. I dismantled my USB cable and found out that. one data tag(pin) was loose. and people should know that. USB cable have 22 tags(pins): 2,5,16,17,18 are connect to (-) negative and 13,20,21,22 (+) positive. the tag number 14 and 15 is the date line. If one of 14 or 15 tag is loosen(mean it donot touch to your ppc when you plug the cable in) then your ppc only can charge and cannot synch. So, I pushed the tag 14th on my cable back, seal with some superglue. after that, my usb cable work again until now.
by the way, i disconnected the pin number 20,21,22 from (+) positive. disconnect one data pin ( 14 or 15). after that, my USB cable can be used to charge my PPC through PC or the any chargers with voltage >5V. is that usefull huh?. and when i want to Synch, i reconect that pins again. for more convenient, i do it with a Switch with 2 poles.
Hey all, new to the forum.. great site with some great info! I currently own a hermes, and upgraded to wm6.. however, when i connect to active sync through my usb, it gives me this noise (regular usb connect sound doubled) and active sync cannot detect my device. Shortly after it just disconnects and goes to charging. I know this is not a usb port issue because i have tried all ports, connected my digital camera etc etc. What could be the problem? Any help is appreciated... because having 25% of my contacts is a pita!! lol
Are you using the USB cable that came with your phone?
I have many USB devices and find that some of the cables do not work due to the amount of pins that are connected at each end.
Also what version of OS do you use and activesync/WMDC?
I have same problem with WM6 and ActiveSync4.5. I'm using the same USB cable I was prior to upgrading to WM6 and never had any problems back then. Have also tried uninstalling and reinstalling AS but still no luck
Right now, I'm trying to find some other alternatives to AS which can sync Outlook contacts and calendar appointments etc.
Quick question, when you guys connect does activesync get stuck at Retrieving Settings????
I get problems with the actual syncing of information. The device is recognised and sync starts, it just takes ages and can fail sometimes.
Other days it syncs straight away without problems.
WM6 AUS ROM
Vista
WMDC 6.1
I have a strange problem with a HTC Touch PRO. Here is my problem:
- I insert the USB cable and the phone asks if I want to use mass storage or activesync
-the phone shows a connection on the screen
-The PC is not sensing anything, the activesync is not connected.
I think this problem appeared after I used a wrong usb cable...
Anyone knows anything what to try? or this is a hardware problem?
Did you select ACTIVESYNC?
There are 2 modes this phone can do..
1) Standard ActiveSYNC or
2) AS a MASS STORAGE DEVICE -like a flash drive...
You have to select ActiveSYNC to actually SYNC software/calendar, else it will show up as just another drive to drag/drop files..
Yes i did it in every way and the computer is not sensing the connection with the phone.
Anyone know what kinf of hardware is responsible for the connection with the pc?
laseru said:
Yes i did it in every way and the computer is not sensing the connection with the phone.
Anyone know what kinf of hardware is responsible for the connection with the pc?
Click to expand...
Click to collapse
The problem is likely with your operating system on your pc.
You can try things like, un-installing the HTC usb driver in device manager.
Check your firewall.
- allow activesync for trusted
- I know for ZoneAlarm you have to go to the adapters section and set the ipaddress (a new one is created when your phone is hooked up via USB) to be trusted.
If that doesn't fix issue perhaps its a corrupt install of ActiveSync. Try uninstalling and reinstalling.
laseru said:
Yes i did it in every way and the computer is not sensing the connection with the phone.
Anyone know what kinf of hardware is responsible for the connection with the pc?
Click to expand...
Click to collapse
I've had this happen to me. I've got so many USB to mini-USB cables and they are not all alike.
Sometimes, it would work and sometimes activesync would not recognize it.
CHANGE YOUR CABLE to another. Hopefully, you've labeled the original cable that came with the phone..
(also, look at the mini cable where it plugs into your phone. Make sure there are no loose pins and/or verify that the 'plug' is level.
Try a different USB port
Try unchecking "use advanced network configuration" in Async settings on the phone. Some computers (for various reasons) have a hard time communicating with the phone when it's configured as a network device - unchecking this will often allow Async to find and connect to the phone, at the expense of some other functionality.
coincendentally i am having the same exact issue, it started last night.
i have tried 3 different cords, on all 3 usb ports on my computer. same thing the phone asks what kind of connection i want whether i select disk drive ofr active sync noting happens. whats weird is that the phone is charging when its connected however the computer is not seeing it at all.
i have tried all the recommendations in this thread but nothing is working. anymore help would be greatly apprciated!
Me too I have tryed everything but none is working.
I think that this a hardware problem, and the problem started to happen after i used a non HTC cable, bad quality. I think some kind of controller is dead. So i started to live with that
When I connteced to the PC via USB, my TP also asked me how to connect (AS or as disc). But suddenly it doesn't ask anymore. I had to deactivate "advanced network configuration" to conntect to AS.
The checkbox "ask each time USB connects" is activated.
What can I do that the phone asks again when I connect it?
Thx.
I have the same thing going on... suddenly a few days ago my fuze only charges when I plug it in the desktop with a usb cable... I re-flashed and it worked about halfway through a sync and then started again... I've tried different cables... uninstalled all of the usb drivers, and reinstalled then updated them... Disconnected the power supply... tried every setting on my phone, and in windows.... I've even uninstalled the last batch of windows updates that came out last week... nothing seems to work...
really simple solution.
decheck advanced network config. plug in cable wait till you see usb connected. a small box. after that choose for example activesync
internet share
This happened to me last night and I figured out that after you toggle your internet sharing you can sync up again. Idk why it works out like that but it worked for me.
This sound reasonable, because the last thing I did before was selecting the "internet sharing" option in the menu when you connect to USB.
But what do you mean with "toggle your internet sharing"? Can you please describe it.
Thx.
try this
okay - first see if you're getting an active connection with your pc , not from the network connections window, but by running mymobiler. I was getting a connection through mymobiler, but active sync wasn't recognizing the device. If mymobiler works, Call your phone. it will drop your connection with mymobiler when you answer the call. then hang up the phone call. (all the while leaving your cable plugged into your phone. When the call has been disconnected your activesync will recognize the connection and sync up again. I don't know why this works, but I've been able to duplicate the results several times.
Same htc ****+ wm. Bought an iphone 3g. Everything must be tuned in windows mobile! It doesn't work how it should!
None of this seems to be working... I've even flashed new roms and it stops working halfway through the sync... it doesn't even appear as though windows recognizes the device... it makes no noise or pop-up when I connect it...
Still charges though... Don't know what is going on...
Reinstall Mobile Device Manager!
modulusman said:
None of this seems to be working... I've even flashed new roms and it stops working halfway through the sync... it doesn't even appear as though windows recognizes the device... it makes no noise or pop-up when I connect it...
Still charges though... Don't know what is going on...
Click to expand...
Click to collapse
I've experienced this issue multiple times, as I use my TP to sync with many stations. The solution is way more simple than you think and it has nothing to do with cables!.
You probably use Win Vista so all you need is to uninstall "Windows Mobile Device Center", restart the PC and install a fresh copy from MS site.
http://www.microsoft.com/downloads/details.aspx?FamilyID=83D513EA-9DF9-4920-AF33-3A0E2E4E7BEB&displaylang=en
If you're on XP, do the same with the Active sync solution for XP.
Good luck!
yeah this happens to me every now and then. the advanced network configuration option really helps, but sometimes i just need to plugin/unplug the usb cable from teh phone/cable or cable/computer a couple more timesbefore it picks it up...
goodluck!
New user here at XDA-Developers and looking forward to enhancing my Touch Pro (Sprint) experience.
I have a frustrating issue! I am unable to sync my Touch Pro with my computer
Before you think "Oh boy, another problem this person can fix with common sense or a search" - I'll tell you I tried everything and searched everywhere! When connected via USB, the device is getting a charge (Plugged-in icon plus white charging light flashing on center button) but my computer does not have that USB connected sound that you get when a USB device is plugged in. Nothing shows in device manager and nothing is recognized in WMDC either.
Here's what I have done so far:
* Uninstalled WMDC and reinstalled from the Microsoft website
* Soft-reset my phone (multiple times)
* Rebooted the computer (multiple times)
* Unchecked 'Enable advanced network functionality' in the USB to PC section. Note: 'ActiveSync' is checked. I did toggle between that and 'Disc Drive'
* On my phone, I unchecked and rechecked the 'Synchronize all PCs using this connection' under ActiveSync>Connections... (USB Selected of course)
* Removed the partnership from both my computer and the phone
* Attempted to connect via 'Internet Sharing' on the phone using USB. Received error 67 and then I rebooted the phone.
* The phone does connect to my friend's laptop via Bluetooth - so Bluetooth sync appears to be working.
* I have NOT done a hard reset. I am reluctant to do this since i can't sync to back up my data (I do not have Bluetooth-equipped computers)
* I do have an HTC Mogul and it DID CONNECT using the same USB port and USB cable.
* The phone is not recognized on two other machines I connected it to.
Due to the last two items, it has to an issue with the phone and not the cable or computer.
I am using Windows 7 Ultimate 64-bit (We have a MSDN subscription) but I had this issue before upgrading from Vista Ultimate 64-bit OS. Note: Windows 7 does appear to use the same WMDC as Vista (6.1.6965)
Please help! Thank you.
Update: I did a hard reset and it still did not connect. Sprint ended up replacing the device under an extended warranty for defective USB data connection.
Ok, on my friens phone it was a broken Phone USB port. Same behavior as ur phone.
For the hardreset, get yourself pimbackup(contacts and appointments) or sbp backup (if all has incl software has to be saved) and save all ur data on the flash card. Then try hardreset.
Right, it smells like the USB port in your phone might be defective when you don't get the USB recognized sound on your PC. Take it back to Sprint.
Regards,
Carty..
Thanks for the advice. I am really hoping that it's not a defective USB port since I'm just out of warranty (I do have insurance though). It looks like my only option now may be the hard reset. Since I can backup on my friends's PC all my ActiveSync items (calendar, contacts, etc), I may not need SPB or pimbackup. I need to back up my texts and settings though.. I hear Sprite Backup is good for this.
What was your outcome because I have the same problem.......
If you do alot of searching here, ppcgeeks and howardsforum...alot of the usb is malfunctioning on the TP. Mine just stopped working one day. That was a month ago. And i tried all the "fixes" nothing worked.
*uncheck advanced start/setting/connections/usb to pc uncheck advance network
*Start/program/internet sharing: pc connection USB and connect
*open it up and check if anything is unplugged
*clean the usb port with qtip
*try different OEM 11pin data cables
*uninstall/install WMDC, yep i have win7- which worked great at one point
*last but not least...hard reset....
Only the usb connection doesn't work. It charges via usb. Video out works. And headset works. Sync with xp a no go.
My pc (win7), work pc (xp), home pc (xp) and umpc (vista)- it wil not recognize....
So I use a micro sd card reader to install apps (cabs) and pics to my pc/ppc.
And also use this useful app via wifi too, WIFI Remote Access 1.0 Beta 5 released
it is free since it is in beta...but very useful...
http://www.julien-manici.com/windows_mobile_wifi_remote_access/
montecristo1 said:
If you do alot of searching here, ppcgeeks and howardsforum...alot of the usb is malfunctioning on the TP. Mine just stopped working one day. That was a month ago. And i tried all the "fixes" nothing worked.
*uncheck advanced start/setting/connections/usb to pc uncheck advance network
*Start/program/internet sharing: pc connection USB and connect
*open it up and check if anything is unplugged
*clean the usb port with qtip
*try different OEM 11pin data cables
*uninstall/install WMDC, yep i have win7- which worked great at one point
*last but not least...hard reset....
Only the usb connection doesn't work. It charges via usb. Video out works. And headset works. Sync with xp a no go.
My pc (win7), work pc (xp), home pc (xp) and umpc (vista)- it wil not recognize....
So I use a micro sd card reader to install apps (cabs) and pics to my pc/ppc.
And also use this useful app via wifi too, WIFI Remote Access 1.0 Beta 5 released
it is free since it is in beta...but very useful...
http://www.julien-manici.com/windows_mobile_wifi_remote_access/
Click to expand...
Click to collapse
I am in the same boat as you.....I have tried multiple computers, hard-resets, flashed from SD card a few times but suddenly it will not work anymore. This is ridiculous. I am pursuing a new, different phone since I cannot sync it anymore. I shouldn't have to take the card out, put it in a reader and do things like that. I have spent hours and hours on a fix but nothing has worked. I am at a loss....
The first week I had my fuze i connected it to my cmputer multiple times. I connnected through active sync and through the memory card in my phone now when in plug it in on the same computer all it does is charge it doesnt show anything is connected or even attempting to connect. I reinstalled activesync,turned off firewall both didnt work. I prefer not to hard reset but if thats what it takes.... Any Ideas?
Partnership
I think I have had this problem before, you may want to try deleting the Activesync partnership from both the phone and the computer, then set it up again.
Good luck
if i delete activsync from the phone how do i reinstall it?
Noooooo
I didn't mean delete the actual Activesync application, just the partnership with the computer.
select manually from settings-connections-usb activesync and then connect wire, then disconnect and set it to storage and connect wire again. The point is to change the purpose of the usb manually between physical connections
i cant use my sd card
hy i`m new in android community... i`ve instaled xdandroid on my htc touch pro raphael 100 . almost everything is fine unless my connection with pc. i pair my phone with pc i`ve instaled the adb driver and sdk manager... my pc still don recognize the sd card... if i switch my phone on wm pc and sd card work fine... hope someone cand find a sollution 'cuz i done all i know this proble beat me. thx a lot !