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Hi, first let me say im sorry if this has already been covered somewhere, i have spent all day searching the wiki and forum to no avail. If the solution is already here please point me in the direction and delete this thread.
I have just flashed my kaiser from the original vodafone WM6 ROM to Dutty's WM6.1 Hybrid v2 5.2.19716/5.2.19700. At first everything seemed fine, then when i tried to restore the backup id created with sprite backup it restored, reset and now wont get past the loading screen. It shows the vodafone splash screen then duttys htc screen then goes back to vodafone.
I used Hardspl 3.29 before flashing. I tried hard reseting which made no difference. i cant get into the bootloader (tried the camera, power reset thing loads) and i cant connect to my pc as it wont go past the splash screen.
I had a look at MTTY but it doesnt give the options described in the instructions and after reading the warnings about MTTY decided i shouldnt mess around with what i dont understand.
Any help will be greatly apreciated, i love my phone and the idea that ive just broken it scares the crap out of me.
Thanks
Sandy
sandyfsx said:
Hi, first let me say im sorry if this has already been covered somewhere, i have spent all day searching the wiki and forum to no avail. If the solution is already here please point me in the direction and delete this thread.
I have just flashed my kaiser from the original vodafone WM6 ROM to Dutty's WM6.1 Hybrid v2 5.2.19716/5.2.19700. At first everything seemed fine, then when i tried to restore the backup id created with sprite backup it restored, reset and now wont get past the loading screen. It shows the vodafone splash screen then duttys htc screen then goes back to vodafone.
I used Hardspl 3.29 before flashing. I tried hard reseting which made no difference. i cant get into the bootloader (tried the camera, power reset thing loads) and i cant connect to my pc as it wont go past the splash screen.
I had a look at MTTY but it doesnt give the options described in the instructions and after reading the warnings about MTTY decided i shouldnt mess around with what i dont understand.
Any help will be greatly apreciated, i love my phone and the idea that ive just broken it scares the crap out of me.
Thanks
Sandy
Click to expand...
Click to collapse
first, are you SURE you can't get into bootloader?
I know it sounds stupid, but try REALLY pushing the camera button in while pushing the stylus into the reset hole. Once you get to the bootloader (tri-color screen), try flashing a different ROM
good luck
mbarvian said:
first, are you SURE you can't get into bootloader?
I know it sounds stupid, but try REALLY pushing the camera button in while pushing the stylus into the reset hole. Once you get to the bootloader (tri-color screen), try flashing a different ROM
good luck
Click to expand...
Click to collapse
I agree here a lot of people don't realize the Camera button is a two stage button. It stops at Half-Press then you can push again to get Full Press. You need a Full Press to get into bootloader.
Just to clarify.
Press and hold the camera button and at the same time insert stylus in reset hole and hold until bootloader comes up.
In other words, do not let up until bootloader shows. It should take around 2-3 seconds.
yea ive been doing that. After trying many times i have found that holding the camera button down for around 2 minutes after the htc dutty series screen comes up brings up a white screen with the error message;
"the device is unable to boot either because you have turned off the device incorrectly or tried to install an application from an untrusted source. press send to reset or any other key to cancel"
The message dissapears if i let go of the camera button, and resets back to the vodafone screen and stays there. If i press the send button same thing happens (just an idiot check but the send button is the green pick up button right?) ive tryed the enter button and both soft keys but all to the same result. I have tried holding down each button on that screen as well and the error message stays as long as i hold the button but when i let go it just goes back to the vodafone splash screen and stays there.
I have tried holding the stylus with the camera button all the way through to this error message, doesnt seem to make a difference.
just to clarify, ive done what you suggest and still cant get into the bootloader.
Thanks for any help, this is driving me mad.
hold the camera button and use the stylus to press the reset button, and continue holding the camera button until the bootloader screen pops up.
i used to let go the camera button as soon as the screen go black, but then it just reset the device instead of going into the bootloader...
oh forgot to mention. Shotly after the dutty series screen comes up i get the window appearing sound but nothing comes on screen. suggests to me that maybe its trying to tell me whatswrong but i can see what it is. maybe, i dunno..
theclueless said:
hold the camera button and use the stylus to press the reset button, and continue holding the camera button until the bootloader screen pops up.
i used to let go the camera button as soon as the screen go black, but then it just reset the device instead of going into the bootloader...
Click to expand...
Click to collapse
Im holding the camera button for around 2 minutes before it does anything, then i get the above error message.
Do you have a storage card installed?
yes. tried taking it out and doing the same thing. no different.
anything else i could try?
sandyfsx said:
Im holding the camera button for around 2 minutes before it does anything, then i get the above error message.
Click to expand...
Click to collapse
OK But are you also holding your stylus in the Reset Hole?
If yes, And you can't get into Bootloader, well I think you are "boned"
Yes im doing that. Boned? really? What about the error message that eventually comes up? isnt there anything i can do from there? Any other way of reseting it so maybe the bootloader works?
And if its really broken, do you recon my network will send me another or have i just properly voided the warranty?
hello i am a new user on xda i have got a problem while during flashing or installing rom its got error on reattempt it become frozen after a reset now its not working absolutely black screen and no recognition on desktop even not in usb mobe what should i do now i need a great help otherwise i would loose this set
Please provide information about what phone you are using .-
Friend i am using orange spv M3100 i shall be highly thankful if you helped me in that regard
So you have a hermes.
I suppose you tried to flash a custom rom & not an official.
Have you done the basic before flashing? I mean if you have CID/SIM unlocked your phone? If not you may have bricked/destroy your device .
If you haven't already read this guide about unlocking.
Also take a look at this thread. It has everything about Hermes.
This is how far I can go because I don't own a Hermes. I wish you to find the solution of your problem .-
thanks for helping me actually my mobile was unlocked before i was flashing it with htc binkys before that i flashed my mobile with htc ultimate v2 during fiashing from ultimate to binkys error occured now when i switch on my phone the windows ultimate screen appears then becomes black and after some times when i press the on button screen becomes white also when i send a call to this phone screen turns on but no ring and no button functions thats the whole story what should i do now really i have very bad feelings without this mobile its my best friend also what is kitl trick
Don't mention it. I'll be glad if I'll help even a little bit .
Why don't you try to do a hard reset?
Ofcourse you will lose your data but it may revive your phone .-
Thanks friend i have done it you know some great person like you guided me and i did it you know what i did i pressed the external ok and power button simultaneously then i pressed the soft rest button and kept pressing both buttons with this bootloader mood appeared i connected it to desktop and ran the official rom thanks Allah i get back my phone really great feelings i also want to know how to hard reset a dead phone thanks friend
Hi all,
Perhpas this has been answered before, but I couldn´t find any related thread.
My Rapahel is turned on but can´t see anything on the screen! is totally black.
I know it´s turned on because I can up or down the volume key and I hear the sound and feel the vibrate.
Yesterday was ok, nothing new installed but today I just pressed the power button and nothing!!
This happened me before on Universal, problem was that in some way the phone change itself the brightness to cero.
If I conect to wall charger nothing happens also, not any sign that device is charging.
But still can see something. Now on my Rapahel I cant see anything?
Any help would be much than apreciated please!!
Thanks,
I would
1 softreset
2 hardreset
3 rma
Rudegar said:
I would
1 softreset
2 hardreset
3 rma
Click to expand...
Click to collapse
thnaks,
soft reset done: nothing
hard reset done: nothing
sorry, what is rma?
Any other advice?
help please!
Hey masters!
A light would be great here!
Sorry to insist!
orb3000 said:
thnaks,
soft reset done: nothing
hard reset done: nothing
sorry, what is rma?
Any other advice?
help please!
Click to expand...
Click to collapse
Not a master, but still try to help:
What happend during the soft or hardreset, is the screen showing during the booting ?
How did u do the hardreset, by holding keys ?
After the hardreset u have to get the screen aligned how did u get after that point ?
Help!
Ok this is what I did:
When sof reset not any screen was appearing during the process.
Yes tryed the hard reset presing volume down the center button and the hole behind the charging usb and nothing happened
Snince then I can just hear the sound but nothing on the screen at all
Thanks for any advice!
orb3000 said:
Ok this is what I did:
When sof reset not any screen was appearing during the process.
Yes tryed the hard reset presing volume down the center button and the hole behind the charging usb and nothing happened
Snince then I can just hear the sound but nothing on the screen at all
Thanks for any advice!
Click to expand...
Click to collapse
Hard Reset the device:
This will wipe all the storage (not the sd card) and your device will be reset to default settings.
Hard reset (option 1)
1. Pull out the stylus.
2. With the device turned on, press and hold the VOLUME DOWN and CENTER buttons, then press the RESET button with the stylus tip.
3. Continue pressing the RESET, VOLUME DOWN and CENTER buttons until you see this message on the screen:
This operation will delete all your personal data, and reset all settings to manufacturer default. Press ?VolUp to restore manufacturer default, or press other keys to cancel.
Hard reset (option 2)
You can also use Clear Storage to reset your device back to factory default settings.
1. On the ?TouchFlo3D Home screen, slide to the Settings tab and then tap All Settings or goto Start and press Settings.
2. On the System tab, tap Clear Storage.
3. Enter “1234” and then tap Yes.
Hard reset (option 3)
1. Pull out the stylus.
2. Turn device OFF.
3. While pressing the CENTER button, turn the phone on with the POWER button.
4. Continue pressing the CENTER button until you see this message on the screen:
This operation will delete all your personal data, and reset all settings to manufacturer default. Press ?VolUp to restore manufacturer default, or press other keys to cancel.
This works on at least some Verizon CDMA phones on which option 1 will not work.
Hard reset (option 4)
1. Pull out the stylus.
2. With the device turned off, press and hold the VOLUME DOWN and CENTER buttons, then press and hold the POWER button.
3. Continue pressing the POWER, VOLUME DOWN, and CENTER buttons until you see this message on the screen:
This operation will delete all your personal data, and reset all settings to manufacturer default. Press ?VolUp to restore manufacturer default, or press other keys to cancel. (works with Alltel touch pro)
Click to expand...
Click to collapse
Ok this is out of the wiki, u see that all methods let u press the vol up button to really start the hard reset than. So on either method do the key presses, wait a while and then press the vol up to start the process.
Its a little try and error because u are not seeing the the actual message to press the vol up. but mybe thats worth to try until u get the point. I think option 3 is a good and easy one.
hopefully the hardreset works, maybe u can try to take a torch or bright sun light to get the display information, if the display itself is not broke u should see a slight shadow of what is written on the display. I had that problem with my wifes phone once and the information was the but its not a reflective display so it was very faint to see.
Finally tho, if all that fails:
RMA = Return merchandise authorization
It means a warrenty return.
It sounds to me like the lcd has croaked. If you dont have suitable warrenty / insurance i'd suggest ebay! i've just found a screen & digitiser for less than £25 (thats for a Raph 100, i honestly dont know if parts are the same on different raph models but i suspect they are)
Good luck!
Thanks a lot guys but nothing worked
I cant do any hard reset option but sound stills hearing perfect
I can understand why one day was perfect and next no screen!!
Can anyone confirm that the LCD Display+Touch Screen For HTC Touch Pro T7272 form the last link will work on my At&t version?
Any other advice?
Thanks in advance
orb3000 said:
Thanks a lot guys but nothing worked
I cant do any hard reset option but sound stills hearing perfect
I can understand why one day was perfect and next no screen!!
Can anyone confirm that the LCD Display+Touch Screen For HTC Touch Pro T7272 form the last link will work on my At&t version?
Any other advice?
Thanks in advance
Click to expand...
Click to collapse
Sorry to hear that nothing worked.
Not shure but if the phone fails to hard reset it is not only the screen that is broken ! Take this into account, do u still have warranty, maybe it is better so exchange the whole phone.
Well that is the problem
I live in other country so warranty is not valid here, and there is not a single place where I can take it to repair here
Very strange as one day was perfect ant the next day no screen!!
I took the battery out and then place it again, all works normal, it starts (vibrations feels) then nothing!, I know its turned on because I can move volume up or down and I hear the sound and vibration, if open the keyboard not any light turns on on it.
I´ll wait patient till some member can recomend more options in order to make it work again.
I´m so frustrated...
Thanks anyway for your kind help!
orb3000 said:
Well that is the problem
I live in other country so warranty is not valid here, and there is not a single place where I can take it to repair here
Very strange as one day was perfect ant the next day no screen!!
I took the battery out and then place it again, all works normal, it starts (vibrations feels) then nothing!, I know its turned on because I can move volume up or down and I hear the sound and vibration, if open the keyboard not any light turns on on it.
I´ll wait patient till some member can recomend more options in order to make it work again.
I´m so frustrated...
Thanks anyway for your kind help!
Click to expand...
Click to collapse
Dont give up, hope that I not get on ur nerves. But still I think a hard reset must be possible.
When u turn ur device of how do you do that ? When u turn it OFF with the power button you have to answer a question on the screen, u do not see the question but is the touchscreen working or how do you know where the YES/NO field is ??
So another way is take the batt out, and when u insert the batt than turn it on with one of the mentioned hardreset procedures.
There is than a question also but this is answered with the Volume UP button.
Maybe u need a second person for helping with the buttons,
The hardreset must be possible somehow, it cant be a broken touchpro
OK I tried with my phone and procedure 1.
VOL DOWN and CENTER with Phone ON
Then Push RESET with the Stylus and hold all three until:
After 5 seconds the Bootscreen showed, after that the message to press VOL UP for Restore.
You do not see the boot screen but just wait the time
You are so kind my friend!
I have tested all the hard reset options but none seems to work
Aparently I can´t do a hard reset
as every time I follow any process and wait 5 sec, then press vol up and it seems that nothing has happened, not even a soft reset!
Pressed center button and vol down, then press the rest button located behind the usb port (the one with a symbol for headphones....)
But nothing happens.
I´lll upload a small video with me doing the process, hope it helps in anyway
Here the link of the video I took with my problem
https://www.yousendit.com/download/ZW9DQ3QxeWFEbUx2Wmc9PQ
Hope this helps in any clue to solve my mysterious problem
Thanks a lot!!
Ok will wait for the video.
Inbetween another option, did u try to flash the ROM.
Can u get a rom to download from ur provider, to do so ?
After the flash the device more or less does a hardreset.
Update:
saw the video, it seems that the phone is not reacting to the center or the reset button. Because when u push reset, even if it is not in hardreset mode, it should do a soft reset right away.
But ur phone is straight reacting to the Vol keys, very strange.
Is the mentioned ROM update an option ??
What is the reaction when u hock the phone to the pc, is active sync working ?
Do you see the internal memory of the phone ?
Remove the SIM and any memory card, maybe they are causing trouble ?
Exactly, Raphael is not reacting to a hard reset and dont know why?
I´ll keep trying all methods.
Yes, I´ll try to reflash to the original AT&T ROM for Fuze tomorrow as today I am not close to a computer.
If you have any link for that mentioned ROM would be great, if not no problem I´ll find it.
Once again thanks a lot and I´ll keep looking this thread in case someone else have another recommendation
Cheers,
orb3000 said:
Exactly, Raphael is not reacting to a hard reset and dont know why?
I´ll keep trying all methods.
Yes, I´ll try to reflash to the original AT&T ROM for Fuze tomorrow as today I am not close to a computer.
If you have any link for that mentioned ROM would be great, if not no problem I´ll find it.
Once again thanks a lot and I´ll keep looking this thread in case someone else have another recommendation
Cheers,
Click to expand...
Click to collapse
Here ya go:
http://wiki.xda-developers.com/index.php?pagename=HTC_Raphael_WM6.1_ROMs
Take the one matching ur cell phone. Check the thread links for more Info.
Thanks, downloading
Tomorrow I´ll try to reflash and post results later
Cheers,
(Anyone? another idea?)
UPDTATE: I conected raphael to my computer and using pocket controller I can see that all is working ok inside but nothing on the screen, or keyboard lights.
I´ll try to hard reset now...
Hope this can help in order to solve my problem
Thanks
Attached the picture
UPDATE 2: I performed the wipe data from the device, this must be exactly as a hard reset I pressume, and nothing....
So now is there anything I can check to see if there is something loose in the connection from device to screen?
Any recommendations on how to do this?
signal from device working perfect simply does not come to screen or even to turn on light on keyboard
Any help is GREATLY apreciated!!!
What rom did you have? I had a similar problem and just had to rma it.
Hi everyone,
Phone was working absolutely fine, until I turned it off normally and put it in my bag earlier on today. I turned it on around an hour later and when I entered the code it suddenly came up as incorrect. I know that this is most definitely the correct code, and even when I've tried entering other codes they have also come up as incorrect. I have used the soft-reset several times, but I'm still locked out, and I will only do a hard reset as a -last- resort.
I want to find out if there is a way to: hack/crack the passkey for WM6.5, and if not, if there is a way to completely back up the internal memory or just PIM information when the phone is either on or off.
If anybody can help me, please do... I've never had this problem happen to me before. Phone is a HTC Touch Pro 2, stock Windows Mobile 6.5 ROM.
Thanks.
Do a hard reset on your phone. it has to be completely off, if it isn't take out the battery then put it in again and hard reset with the vol, dpad, and power button pressed down.
Omnichron said:
Do a hard reset on your phone. it has to be completely off, if it isn't take out the battery then put it in again and hard reset with the vol, dpad, and power button pressed down.
Click to expand...
Click to collapse
I know that I will probably have to do this, but is there anything at all I can do to backup the internal memory of the device beforehand?
And the TP2 doesn't have a d-pad but I know how to hard-reset it anyway, if it comes to that.
Please help me guys . I tried to flash my phone. I conetcted the phone with active synch then on compiuter start the hard spl exe. Then i wait 2 minits and on my computer screen pop up new window and there write coz error 260. So then i dosconect the usb from pc , pick up the phone baterry wait 3 second then put battery to the phone but still doesn't response. I can push tur on button or reset button . But nothink!!!! please help what i need to do?
Before you flashed, you did make sure that you installed Microsoft .NET Framework 3.5 (mentioned in that same post)
Did any of the following happen?
*DO NOT start another process while the flashing process is taking place*
*DO NOT click off of the status bar... Let it stay in the foreground*
*DO NOT let the Screensaver activate*
(any of these can lead to a bad flash and possibly brick your phone)
Click to expand...
Click to collapse
If so, then you have possibly bricked your phone, my friend
Also, did you wait for it to sync and can you enter bootloader? Hold the volume down key and press the power key/reset button and release the volume down key when you see the multi-color screen.
Additionally, you should be able to remove all cards and your battery and be able to get into bootloader mode by holding the volume down key and connecting to your computer.
R^7Z said:
Additionally, you should be able to remove all cards and your battery and be able to get into bootloader mode by holding the volume down key and connecting to your computer.
Click to expand...
Click to collapse
I tried now to do it i insrt usb to pc and pocket pc then hold volume down key. But nothing. Mayby you have skype i wna to comunicate with you faster. And maybe you can help to me wat can i do now. Thx for answering
How long did you hold the volume down key? I have to wait at least 2 - 3 seconds from when I connect the cable to my device as I have the USB cable already connected to my PC. In other words, hold the volume key down while you are doing all of this, till you see the multicolor screen.
i can hold it 3 or even 6 minits. but you say something about the colours. when i install the spl with synchronization my phone just like died. i dont know wats hapen. and now i dont see any colours on my phone screen. now the screen is black.when i put battery in my phone about after 3 hours my phone back a litle worm. i dont know what to do.
That sounds like you bricked it. Sorry to hear but if you are positive that you did everything as the post I linked you to, mentioned, then it should work. I'm not sure where the process stopped working for you but perhaps you can try retracing the steps? Although, it does sound like you missed a step and now you're phone is bricked. I'm also not sure if you understand what I am saying or asking you to do but I guess if it isn't working, it just isn't working?
Synchronized Well I just shook my phone and the program's EXE file in the SPL. and then there shook far, far away and then threw away so that you do not click anything, not combine any other program. I do and do it. I've been waiting for. Then I look at my phone screen and blacked everything. Then dropped onto a computer error 260th And I do not know what I can do. It does not RESPOND at all. Even though I tried hard reset but still nothing happens. Maybe I should try to flash the phone to make a micro sd? Once uploaded there y card and then pressing a few buttons to be there? Extend the writing maybe?
I'm not 100% sure this will work unless you have HARD-SPL flashed to your device; which is where we stalled out the last time.
Once you have the stock ROM, rename it to RAPHIMG.nbh. Copy just that file to the root of your microSD (preferably a FAT32 formatted microSD but not required). Then, remove the SIM and hold the volume down key while you press the reset button and continue to hold the volume down key till you see the onscreen instructions. According to THIS post, this method should work for flashing a ROM. I am am not able to really say for sure that it does as I never really used or had to use the microSD flashing option.
This doesn't work to maybe i can somehow reinstall the original htc touch pro soft?
The only OTHER way would be through USB from bootloader but if you find it difficult to get that far, I don't know how else to help you my friend.
Maybe you can write a detail lession how can i do this? how can i louch that bootloader . Please help i realy need your help
Try it this way exactly:
Remove your battery, SIM and microSD. Now plug your USB cable to your device (not the computer). Hold the volume key down and plug the other end of the USB cable to your computer and wait till the multicolor screen comes up. If you do not see the multicolor screen, this may be an indication that the USB cord may be messed up (try another in this case), it may be the USB port (try another in this case) OR worse case senario, your phone is just plain bricked my friend...
Additionally, you may need to try another computer.
Once you get into bootloader we will need to go ahead and get hard-spl onto your device.
First, let me know when you get to the bootloader screen...
This doesn't work to ;(((((((((
I don't know what to say, it is sounding more and more like you've bricked your phone. Have you tried another cable / another USB port / another computer?
So, which raphael do you have? CDMA or GSM? And which hard spl did you flash: CDMA or GSM? And did you flash the raphael hard spl, or did you do something like flash the diamond hard spl (or the unlocker)?
If soft resetting the phone doesn't bring it back, then it's probably bricked. I have a feeling you flashed the wrong bootloader for the device.
so if i bricked my phone. No i can just throw it to the dump. or maybe i i send this phone to the repair shop. Maybe they gona repair it?
So, what bootloader did you flash, and what model do you have? If it's the wrong combo, I guess you could sell it on ebay for spare parts. You're not likely to get it fixed.
i have t-mobile mda htc touch pro. and i tried to flash it with Raphael_VZW_HSPL_035
My friend, if you flashed that to your phone, your phone is now bricked from what I can tell. T-Mobile is GSM, that HSPL looks to belong to Verizon which is CDMA. I could be wrong but if you failed to read, then obviously you really didn't need to do it. :enter sad face of choice here:
It's dead. Just put it up for sale on ebay; someone may give you 20-50 bucks for it.