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usb connector problem

hi guys
i am new to this so apprecaite your help.have been using my xda exec for about a firthinte brilliantly.however since yesterday ,when i plug the usb cable to pda nothing is happening,fone is not being recognized by pc.i tried different cables and diferent pc's to no avail.the pda does not even charge via usb cable.
however it charges normally via wall charger.
do you think I bust the connector,could it be fixed?

grifone said:
hi guys
i am new to this so apprecaite your help.have been using my xda exec for about a firthinte brilliantly.however since yesterday ,when i plug the usb cable to pda nothing is happening,fone is not being recognized by pc.i tried different cables and diferent pc's to no avail.the pda does not even charge via usb cable.
however it charges normally via wall charger.
do you think I bust the connector,could it be fixed?
Click to expand...
Click to collapse
A couple of questions:
What ROM are you using?
What version of Windows is your main computer running?
Has ANYTHING changed between it working and it not? (Automatic updates, new software installed, installed drivers for a new USB device, etc)
Does the PDA recognise that it is charging/has external power?
Can you borrow a different cable\somebody else's computer to test it on?
Just as a test, try going into your settings, in the connection tab and go into "USB to PC". Try ticking\unticking the checkbox labeled "Enable advanced network functionality"
If the cable is broken, best thing to do is to buy a new one - its probably not worth the money to repair it (try looking on EBay - any mini-usb cable SHOULD suit the Universal)
(ps. are you sure you should be posting in here? I think you probably should have put it into the main section for Universals)

hi TehPenguin
thx for your reply
as i said before i am a total newbie and so dont know were to check wot ROM i am using.from where can i check.the fone come with WM6 installed(it does not have video calling however)
i am runnig windows xp sp2 on my pc.
when i plug in wall charger ,pda recognizes it
no mew software were installed from the time it was working(after that i installed a couple of spb programmes via bluetooth)
i tried my cable on my fiends foned and it worked,i tried my fone with my friends cable and it didnt work,that is why i am thinking it is something to do with my mini usb connector.
can some admin move this post to appropriate section or do i repost there again?
tnx again

grifone said:
hi TehPenguin
thx for your reply
as i said before i am a total newbie and so dont know were to check wot ROM i am using.from where can i check.the fone come with WM6 installed(it does not have video calling however)
i am runnig windows xp sp2 on my pc.
when i plug in wall charger ,pda recognizes it
no mew software were installed from the time it was working(after that i installed a couple of spb programmes via bluetooth)
i tried my cable on my fiends foned and it worked,i tried my fone with my friends cable and it didnt work,that is why i am thinking it is something to do with my mini usb connector.
can some admin move this post to appropriate section or do i repost there again?
tnx again
Click to expand...
Click to collapse
Okay, Windows XP is a good start - and its nice to see that you did some test to figure out where exactly the bug is
I find it unusual that your phone came with WM6 already on it - unless it was second hand... You can check your windows version by going into the settings, under the "System" tab and opening "About", at the top of this it should have "Windows Mobile(R) 6 Professional" or something like that
Here are some more things to try:
Have the phone off and disconnected, then plug in the cable (this seems to work for me if I have problems)
Go into your settings, under the connection tab and go into "USB to PC". Try unticking the checkbox labeled "Enable advanced network functionality"
I think that the second one is most likely the way to fix it. Also what version of ActiveSync are you running (At the top of ActiveSync there is a "Help" menu, select the "About Microsoft ActiveSync" - this should give you version info). If the activesync is anything less than version 4.5 - look for an update on Microsoft's website
And one last thing - no offence, but - one thing I don't like is people using "IM spk" for forums. I understand if you aren't fluent in English but please try...
Enjoy!

TehPenguin
thanks again for your help.
first I would like to say that i do not know what you mean by IM spk ?sorry if I broke any rules
the phone is not new,i bought it off e-bay
I am running activesync 4.5 on my pc which if i am not mistaken is the latest version available.
I will check about what version i have later,as I dont have phone with me currently,but what I can say is the version i have does not support video calling,and it does not have the Phone pad facility in the entering text options.

No harm done with the "IM spk" (its just one of the things I don't like - I'm sure you read my post on the Ultimate ROM)
Did you try any of my other suggestions?
Also, you may wish to upgrade your Universal to a new ROM (I believe that Ivan is uploading one as I type) or go to an official WM5 ROM from a manufacturer - it is possible that the ROM you are using is defective...

just to let you know
problem fixed.it was a hardware problem after all,took it to a local technician who fixed it up for me
all back to normal now
thanks for your help m8

connector broken
The connector on side of my universal appears to have come dislodged and can't charge
How I repair usb connector?
i viewed:
http://forum.xda-developers.com/showthread.php?t=242772&highlight=connector
http://forum.xda-developers.com/showthread.php?t=242772&highlight=connector
others solutions?
thanks

That's for a Wallaby. The Uni has a USB socket soldered straight to it's mobo. It depends if the damage has ripped any tracks from the mobo. It may be a straight solder replacement, or you may need to follow the tracks slightly to solder further along them. I'm sure a competent solderer would be able to help if you showed them it. Or upload a picture of the damage and we can all have a look

SYNC no longer recognized

Ok I am no newbie to this, but I am sick of the frustration that comes with this problem. I've had me TC for a couple months now and it will not be recognized with my PC. I've had this problem before.... deleting the partnership, changing the USB ports and settings, downloading the newest sync software, and shutting down the fire wall, yet nothing works. The only thing I can do is use Bluetooth, which is to slow to transfer files. I need some help here, because even backing up everything on the phone and doing a hard reset takes too long to restore what I have on it now.

try to unmark ->settings->connections->usbtoPC-> enhanced network functions.
sorry, i have a german one, so look for that function.

I have the same problem with my o2 xda orbit 2.
I found that if I turned off the bluetooth and wifi it connected ok but even that seems to have stopped working now.

I got it back
I shut off the windows firewall with Vista and it works every time now. This is odd since I always had it on before and never made a change to the settings. In fact once I had given permission for windows mobile center to run with the security I never had this problem before. All I can say is it is a serious pain to disable it every time I want to access my files on the phone.

the joys of activesync......
I'm running XP-Pro on both my home and desktop PC's
with my orbit 2 I have no problem connecting at home, but failed miserably at work (other than the first time after I'd installed activesync).
I'd concluded that it was my firewall settings (which are outside of my authority to alter) we're the cause of the problem and gave up.
What usually happens is an activesync connection is established (I alway click on cancel in the first box - because I don't want to sync files etc, just to be able to explore and install software), and then when I click on explore (after it says connected) it just hangs for a minutes or so, before disconnecting.
However, I hooked up my Orbit2 to my laptop in my hotel last night (to charge) and I noticed that I could explore. OK I thought, it was the firewall.
But then today I tried exactly the same thing, and we're back to the non communicating version.
Any ideas,
Any ways to force activesync into submission - even if just at the explore level?
Thanks

simple joys
Well Vista doesn't use active sync, but I'll try to give you what I have learned. First it always helps to have the latest version of the software. I'd delete active sync from the computer and end the partnership on the phone. The phone then says to hook it up with a computer to establish a connection. Before you do restart both. Download newest version from windowsmobile, install and restart again. Disable firewall and any antivirus ( it makes a difference ) and try to establish the new partnership. If that doesn't work sometimes the comm ports are wrong and you have to find out which your phone uses. Once I had a Moto Q9h unbranded that would not sync with USB no matter what I did from the start, but it would work with a bluetooth sync. That was the worst speed ever. Anyway Good Luck.

Thanks,
yes I am using the latest (for XP) active sync.
I also uninstalled it / re-installed it
I also deleted the profile
All to no avail
Virus / Firewall settings are locked on this laptop.

Same problem
I'm using vista, uninstalled and reinstalled the last version of ActiveSync, deleted the partnership and the phone does not not connect to the pc. I dunno what to do .
p.s. : firewall is off.

no sync with xp and vista
hi
I see that Im not alone...Isync my polaris with my personal pc (vista 32) and with my professional pc (xp pro).
my rom is Aserg (many rom tested before like Bepe....same PB)
its impossible to sync both pc. I have to erase partner ship each time I want to sync.
Im not sure, but I think that windows 61 is responsible. Is that possible ? thank you for helping me !
nooms
Aserg 3
radio 168...

swatguard said:
I'm using vista, uninstalled and reinstalled the last version of ActiveSync, deleted the partnership and the phone does not not connect to the pc. I dunno what to do .
p.s. : firewall is off.
Click to expand...
Click to collapse
You said you updated active sync, but Vista doesn't use that program. You need to use Windows mobile device center. If you go to windowsmobile.com there is an update you can download that you install with the phone connected. That might work.

nooms said:
hi
I see that Im not alone...Isync my polaris with my personal pc (vista 32) and with my professional pc (xp pro).
my rom is Aserg (many rom tested before like Bepe....same PB)
its impossible to sync both pc. I have to erase partner ship each time I want to sync.
Im not sure, but I think that windows 61 is responsible. Is that possible ? thank you for helping me !
nooms
Aserg 3
radio 168...
Click to expand...
Click to collapse
You have to delete every time, because once it is synced with one computer it establishes a relationship with that pc or laptop. The two operating systems use two different programs, but really the computers should have the partnership saved. I'm not sure if the phone can have two as well though.

Trouble connecting to PC, cannot install device

Hi guys!
I'm having a problem with one of my WM& phones... Here is th deal, when I install active sync and connect my girlfriends HTC touch everything goes well, my laptop recognises it as a Generic RNDIS and then everything goes well and I can sync that phone. But when I connect my LG KS20 the computer doesn't recognize it as a Generic RNDIS but as an ordinary USB device... so it doesn't get installed at all because no driver is to be found, not on the laptop nor on the phone... Is there anyone who can help me with this? I recently got the phone back after a warranty issue and now I can't sync it or connect it at all...bugs th living **** out of me!
Any ideas how to get it to work?
Best regards
Daniel
Sweden

Hello,
I have a suggestion which may help you:
Try looking in the Device Manager on both machines, and see if the USB VID/PID values match.. If they do, then the problem is that a rogue driver INF is probably present on your desktop system, and you may wish to search for any .INF which contains the VID/PID and delete it, reboot, then try installing the driver from the disc again.
If the VID/PID don't match, then the problem is with the USB hardware on the desktop machine, I think.. The driver may be malfunctioning and need an update, perhaps?
Hopefully this helps. If you still cannot get it to work, try google searching for the VID and/or PID and you may find some helpful hits.. Also, post them here and you will surely receive help from the XDA-dev community! ^_^
The VID/PID can be found under the Properties page for the device, in the Details tab (under "Device Instance Id").
Regards,
Adrian @ Texas

Ok, I'll try that but since I'm pretty new at this I don't think that I will have the courage to tinker too much, perhaps it's better to just leave it to the retailer as a new warranty issue... But I really doubt that it's a problem with my desktop system since all other WM6 phones work flawlessly with it, it's just that damn KS20 that won't do what it's supposed to...

O2 Exec - Remote adaptor problems.

Hi All,
I have installed Vista business, then I installed SP1, and that is where my problems started.
The driver cache became corrupted, I've managed to sort that out however in the meantime I can't get my O2XDA (aka htc universal) connected.
The behaviour is thus.
Plug in PDA, new hardware found, and Vista installs the pocket pc usb adaptor, (well, I think it dose.. but do not see it in USB devices..) then vista tries to install the MS remote mobile adaptor, it finds a driver, but then barfs that the required registry key dose not exists.
I do have WMDC installed etc, and the update.
I have googled etc, but can't seem to find anything with similar symptoms, and MS are not being that helpfull, asking me to just disable everything and try again, new profiles etc etc..
I can see where this is going, but I really don't want to re-install Vista just for the sake of one thing not working (I've fixed everything else that SP1 screwed up...)
Many Thanks
MarkA
Sussex, UK

CRITICAL - USB Diag?

I need help fast! My 30 days is up with AT&T on Wed., and I have to determine if the USB port on the Fuze is fully functional or not. It charges and syncs fine, but refuses to connect to the Celio Redfly (yes, I'm posted on that forum as well). The Redfly doesn't recognize the connected device, telling me to enable Advanced Networking, which it is (which, BTW, makes Sync not work, but that's another issue!). I have talked to Celio support, and posted on the WMExperts forum, but no answers are forthcoming about this problem - I seem to be unique with it. I have tried numerous USB cables to rule out a bad cable. So my two questions are these:
1. If the Fuze syncs fine, is the port assumed to be fully functional (I know there are audio/video pins in there, so the answer likely is maybe, maybe not, and I don't have a video cable to test with)?
2. Is there a diagnostic that can be run on the USB port to verify its functionality?
I need to know before Wed. (12/11) which is my return date for an exchange of the Fuze if I think it has a problem. The Redfly is a dead brick to me until this is solved. If the Fuze turns out to be OK, then it's the Redfly or it's driver (running Fuze Beta .64) that is at fault and I need to determine whether to return it or hang on until somebody figures something out. All other Fuze owners are at least connecting - their issues are more with the Redfly functionality.
Tick tock!
Thanks in advance to anyone with tips, tests, or suggestions as to where to go from here (besides hell - been there and back).

Someone??? Anyone???
HELP!!! D-day is Thursday, and I don't really want to exchange if this is a setting issue. Celio has completely dropped the ball on support!
Fuzer said:
I need help fast! My 30 days is up with AT&T on Wed., and I have to determine if the USB port on the Fuze is fully functional or not. It charges and syncs fine, but refuses to connect to the Celio Redfly (yes, I'm posted on that forum as well). The Redfly doesn't recognize the connected device, telling me to enable Advanced Networking, which it is (which, BTW, makes Sync not work, but that's another issue!). I have talked to Celio support, and posted on the WMExperts forum, but no answers are forthcoming about this problem - I seem to be unique with it. I have tried numerous USB cables to rule out a bad cable. So my two questions are these:
1. If the Fuze syncs fine, is the port assumed to be fully functional (I know there are audio/video pins in there, so the answer likely is maybe, maybe not, and I don't have a video cable to test with)?
2. Is there a diagnostic that can be run on the USB port to verify its functionality?
I need to know before Wed. (12/11) which is my return date for an exchange of the Fuze if I think it has a problem. The Redfly is a dead brick to me until this is solved. If the Fuze turns out to be OK, then it's the Redfly or it's driver (running Fuze Beta .64) that is at fault and I need to determine whether to return it or hang on until somebody figures something out. All other Fuze owners are at least connecting - their issues are more with the Redfly functionality.
Tick tock!
Thanks in advance to anyone with tips, tests, or suggestions as to where to go from here (besides hell - been there and back).
Click to expand...
Click to collapse