Hi guys!
I'm having a problem with one of my WM& phones... Here is th deal, when I install active sync and connect my girlfriends HTC touch everything goes well, my laptop recognises it as a Generic RNDIS and then everything goes well and I can sync that phone. But when I connect my LG KS20 the computer doesn't recognize it as a Generic RNDIS but as an ordinary USB device... so it doesn't get installed at all because no driver is to be found, not on the laptop nor on the phone... Is there anyone who can help me with this? I recently got the phone back after a warranty issue and now I can't sync it or connect it at all...bugs th living **** out of me!
Any ideas how to get it to work?
Best regards
Daniel
Sweden
Hello,
I have a suggestion which may help you:
Try looking in the Device Manager on both machines, and see if the USB VID/PID values match.. If they do, then the problem is that a rogue driver INF is probably present on your desktop system, and you may wish to search for any .INF which contains the VID/PID and delete it, reboot, then try installing the driver from the disc again.
If the VID/PID don't match, then the problem is with the USB hardware on the desktop machine, I think.. The driver may be malfunctioning and need an update, perhaps?
Hopefully this helps. If you still cannot get it to work, try google searching for the VID and/or PID and you may find some helpful hits.. Also, post them here and you will surely receive help from the XDA-dev community! ^_^
The VID/PID can be found under the Properties page for the device, in the Details tab (under "Device Instance Id").
Regards,
Adrian @ Texas
Ok, I'll try that but since I'm pretty new at this I don't think that I will have the courage to tinker too much, perhaps it's better to just leave it to the retailer as a new warranty issue... But I really doubt that it's a problem with my desktop system since all other WM6 phones work flawlessly with it, it's just that damn KS20 that won't do what it's supposed to...
Related
Hi Folks, I have just got my hands on a brand spanking new O2 XDA Exec and what a beauty it is too!!!
I am having a few irritating problems though... If I plug in the charger the handset charges just fine. When I plug in the USB cable and connect to my pc it fails and in order for me to get it working I have to perform a repair to the active sync software on the pc. This has to be done repeatedly whenever I boot up my machine. Has anyone else experienced this problem?
Can you help a first time XDA user?
Cheers in anticipation
Weird!
I hope you are using Windows XP with SP2 running ActiveSync v4.1.
If not you'll have to be shot at dawn.
Andy
thanks Andy for your reply...
I will head out at dawn with my service revolver...
I'm affraid I'm running W2K with active sync v4.1.0
Any sugestions other than upgrading to xp?
guess latest sp for 2k and other windows update
and maybe usb drivers for the motherboard
cheers Rudegar,
I'm running W2K service pack 4 and auto update regularly! I think I'm fully up to date...
Oh, another thought...
You're not connecting via an 'USB Hub' are you?
If you are, I'm afraid I'll have to flay the man-flesh from your puny frame.
I have had no experience of said 'hubs' but I read a lot of reference to them here & AVIODING their use.
No doubt you have COMPLETELY uninstalled ActiveSync, rebooted, reinstalled & rebooted again. Doing this may give your system the proverbial 'kick up the arse'.
Andy
Not a USB hub in sight Andy!
I have indeed un-installed rebooted and re-installed as you mention and still the problem persists...I will see what happens when I reboot next time
If the problem isn't resolved I'll install XP I've just been lazy no to do so up until now...
Cheers
Hmmm.
I have been a user of Win2K (many moons ago) and am not necessarily against its use, but in the context of this discussion, I don not actually know if things CAN actually work under 2K or not.
HOWEVER
BT support was only 'properly' introduced under XP and even that had to wait for SP2, so go figure for Win2K <- hence may be an idea to look at that monster known as microsoft.com to see what pops up in the Knowledge Database re 'Windows 2000 & Bluetooth'
Now, XP SP2 was not perfect by a hell of a long shot - in my mind it is SEVERELY lacking and as a result I spent almost 2 weeks unearthing bugs, workarounds and tracking down suitable drivers!!!!! All as the result of a) piss poor programming and b) the unnecessary restrictions place on the 'proper' WIDCOMM Bluetooth drivers put in place by its new owner Broadcom.
The pitfalls re: XP SP2 & things I have learnt / discovered I therefore recorded for all....
Andy
BTW, Out of all those I've used over the years, there is only 1 Windows based OS other than XP running SP2 that I have any faith in & that was good old trusty Win98!!!!!! Win2K just got on my tits for some reason & didn't last very long!
well both my cradle and my bluetooth dongle are connected to a hub
and i dont have any issues
again i would check for usb drivers for the motherboard
like from via, sis, ali, nvidia, intel or who ever makes the chipset
on the motherboard
cpu-z shold show which chipset the motherboards use
Cheers Guys,
Having reinstalled the active sync software for a fifth time! I seem to have solved the problem!!
At least for now... I guess that there was a problem with the USB drivers that has been fixed it seems fine for now but I'll post again if the problem comes back
Many thanks
Mark
Hello,
I have a problem with a connecting my SGH-i780 to PC. I have a german version BHHF1. When I connect it to PC, the PC don't recognize it. I try all settings in Connetion menu but nothing help. When I try start it in emergency mode, it connect it, but can not recognize it. I installed modem drivers and ActiveSync software but nothing help. I use Mirage and press detect in emergency mode, but nothing help.
Man i am having exactly the same problem with this friends phone, there i go trying to show off, I'm like "sure I can fix your phone I know all about that stuff'...yeah right, I can not even get the pc to recognize the i780.
The pc does see that something is there because it makes the usb connect chime, it just does not recognize and fails.
Could it have something to do with the phone being from Holland (that is where this woman is from and she is so hot and what a accent) because I do not know what to do....help....please!
help please
please can anyone helþ?
I got the same problem too, but looking at this thread not many people are facing the problem i feel and have you found an answer yet?
As this is an HTC devices only forum you won´t get too much atention.
However in off topic there is a thread regarding samsung, or try one of this options:
http://www.google.com.mx/search?cli...msung+forums&sourceid=opera&ie=utf-8&oe=utf-8
Good luck,
So I got my shiny new LG Incite at Best Buy yesterday. I knew I was getting it a while ago, so I downloaded a bunch of games and apps to load it up with as soon as possible. I get home from the store, play around with it and let it charge for a while, then I try to connect it to my computer (After installing ActiveSync 4.5 from the included disk, as well as both of the USB drivers on the disk). Windows comes up with that "found new hardware" stuff and asks where to look for the driver to install. I tell it to look on the CD, as well as the directories where the USB drivers from the disk were installed. It looks like it's working at first, but then I get this error:
(Error: "The data is invalid.")
Then it gives me the message balloon about how there was an error during installation and my new hardware may not work properly, etc. Now when I go to Device Manager, a number of things showed up with that little yellow exclamation point that I'm pretty sure were not there before, but I could be wrong:
- IEEE 1394 Bus host controllers: VIA OHCI Compliant IEEE 1394 Host Controller
- Network Adapters: Unknown device, WAN miniport (L2TP), WAN miniport (Network Monitor), and Windows Mobile-based Device
- Ports (COM & LPT): Communications Port (COM1)
So I tried reinstalling the drivers from a link I found in a thread on these boards (after clicking uninstall for "Windows Mobile-based Device" and having it tell me that the device is necessary to boot up the computer), but the same thing keeps happening. I also tried having ActiveSync scan for devices, but it never finds anything (Just says that USB is "available").
Please help, I really want to start putting pictures, music, and all that good stuff on my brand new phone
(btw, I'm pretty sure the problem is with the software/drivers on the computer, because when I plug in the USB cable the phone starts to charge. Other than that, nothing happens on the phone.)
If at all possible, I would try using the phone with another computer. For quite some time I was only able to sync data with my laptop and not my desktop, so I knew it was a software issue and not the phone itself.
would say it's down to
dead activesync install and no uninstalling it is not enough one have
to remove all traces of it in registry too
and it could also be an issue with usb drviers for the motherboard
chad.pflughaupt said:
If at all possible, I would try using the phone with another computer. For quite some time I was only able to sync data with my laptop and not my desktop, so I knew it was a software issue and not the phone itself.
Click to expand...
Click to collapse
Well, I'm not going to have another computer until September at least, so I really want to get it working on this computer, but I guess I could test it out on a friend's pc to see if my computer is the problem.
Rudegar said:
would say it's down to
dead activesync install and no uninstalling it is not enough one have
to remove all traces of it in registry too
and it could also be an issue with usb drviers for the motherboard
Click to expand...
Click to collapse
Know of any links or tutorials that would tell me all of the registry entries I'd have to remove?
(Sorry for the double post, but no one was replying...)
So I found my bluetooth adapter for my PC, and after I installed the proper software I could connect to my phone no problem. After that, I just used the bluetooth adapter's software to transfer files to my phone via FTP. (ActiveSync still just sat there, even when I set my phone to sync with bluetooth instead of USB, and I allowed wireless connections in ActiveSync)
So I'm glad I can finally transfer files, but I still want to get USB working. No one has any ideas at all?
(Triple post... sorry)
Ok, something happened to the bluetooth drivers and software now. I turned my computer off for the night after using bluetooth to transfer files to my phone, but when I turned on my pc today and clicked the shortcut to start the bluetooth software, I got a message saying that the program the shortcut was linking to no longer existed. Sure enough, the folder was gone from my Program Files directory. Now, every time I try to reinstall it, I get an error 183 that installation was interrupted.
So now I'm back to having no means of transferring files to my phone.
Please, any suggestions at all will be helpful to me at this point. I'm at my wits end!
Any progress on this?
I have a similar problem. I think usb sync worked on my laptop at one point, but hasn't for at least a week.
I was able to fix the problem at least temporarily by disconnecting the device, deleting it from ActiveSync and reconnecting. ActiveSync happily added it back and resynced everything. Now I can install the new Xcite ROM.
Still nothing...
Now my computer doesn't do anything at all when I plug my phone in, not even make a noise or ask about drivers. My phone, however, still recognizes that it's plugged in.
At least I got bluetooth working again, but still, USB would be nice.
It's hard to believe that out of every member on this forum, no one has even the slightest idea of where to start...
Menu - settings - connections - USB to PC.
Uncheck Enable advanced ...
OK TO ALL AND READY
Hi All,
I'm running Windows 7
1. Suddenly my Windows Mobile Device Center Failed to recognize my phone and connect to sync. After some troubleshooting I realized the "Microsoft Windows Mobile Remote Adapter Driver" Failed to work correctly Saying "This device cannot Start (Code 10).
I uninstalled the driver in the Device Manager and attempted to Search for the Driver again after a Restart, my phone was again found while attempting to Sync but once again during Driver installation it failed and gave the Exclamation Mark stating an issue and sure enough it is the Code 10 error again.
2. This exact same issue happens when attempting to Tether to use the Phone as an Internet Modem. The Network Adapter driver to Tether is "Remote NDIS based Internet Sharing Device" and it also doesn't install fine anymore. So no Tethering for me via USB.
Now, all the above happened suddenly while using the Internet Tethering with no issues. It simply disconnected and then that was the end of that.
Let me tell you to what Extent I went to try to get this to work. I re-formated my hard drive and re-installed Windows 7. And NOPE it didn't work. Windows Mobile Device Center is properly installed and that is when all the drivers are provided, during the WMDC installation. Once WMDC was installed, my phone was found, the Activsync feature and the Internet Modem feature, and the driver installation attempt happened, The correct drivers were found, but they just weren't Installed successfully as explained above. I'm currently browsing the internet using the Bluetooth PAN Internet Sharing, which works wonderfully with no issues.
But I really need to get the above two items working again, otherwise I can no longer connect my phone via activesync or better said WMDC for Windows 7 to Flash a New ROM.
Now so that nobody thinks it's a problem with my phone, I have three other computers where I can connect via WMDC and Tether via USB with no issues. But I'm having trouble with my Dell Inspiron 9300 which gave me no issues for Months until now.
I considered myself very computer savvy but at this point I'm really stuck!
Any help?
Thanks in advance,
Raudel
try to download activesync for w7 from microsoft
i had a prb, dunno if similar, but that helped me
Moved as not ROM Development.
avatar_ro said:
try to download activesync for w7 from microsoft
i had a prb, dunno if similar, but that helped me
Click to expand...
Click to collapse
The Windows Mobile Device Center that gets Installed is the one with Windows Update. So it must be the correct one with the Win 7 Drivers.
Thank you for your reply.
Any other ideas would be really appreciated.
Thanks in advance,
Raudel
i have the same problem with win7 and HTC touch2
i cannot solve the problem with HTC touch GSM everything is OK
any Help !!!!
I'm also getting this problem. It just began after a hardware upgrade. Microsoft remote adaptor cannot start. I have tried re-installing device centre numerous times and i cannot get device center to recognise my phone.
It works fine in disk drive mode however.
Edited to add that my device is recognised fine on other machines. So it is an issue with my PC. Interestingly my wireless usb adaptor won't work either.
I had a similar problem, found a solution online. There were some issues with Intel P55 chipset, it sync up immediately after BIOS update and reboot.
Hope this makes your day, best of luck.
Hey guys, hopefully this is a place I can post my problem. Had a bit of a search and couldn't find anything that helped me so creating my own thread.
Got my HD7 yesterday so I'm a new user but when I plugged my HD7 in my W7 PC it doesn't work and says "USB Device Not Recognised". I tried going into device manager and it says it is an 'Unknown Device' I have uninstalled the drivers and installed them again, nothing has helped so far. I have got it to work once that the pc recognises the device but then zune never had a connection but then I have never been able to do that again.
I have Zune installed and up to date.
I have tried every slot on my PC mobo.
I just don't know what to do and what is wrong.
Only thing I have come to is that the USB cable is faulty have to wait a few days for a new one to come.
If that has same problem I am guessing its the phone.
All I want to know is if anyone has any other ideas I could try?
Thanks in advance if anyone can help me.
Same Problem
I,m having d same issue.
Zune is not doing d USB connection magic to my HD7