[Q] HD7 USB connection problem - General Questions and Answers

Hey guys, hopefully this is a place I can post my problem. Had a bit of a search and couldn't find anything that helped me so creating my own thread.
Got my HD7 yesterday so I'm a new user but when I plugged my HD7 in my W7 PC it doesn't work and says "USB Device Not Recognised". I tried going into device manager and it says it is an 'Unknown Device' I have uninstalled the drivers and installed them again, nothing has helped so far. I have got it to work once that the pc recognises the device but then zune never had a connection but then I have never been able to do that again.
I have Zune installed and up to date.
I have tried every slot on my PC mobo.
I just don't know what to do and what is wrong.
Only thing I have come to is that the USB cable is faulty have to wait a few days for a new one to come.
If that has same problem I am guessing its the phone.
All I want to know is if anyone has any other ideas I could try?
Thanks in advance if anyone can help me.

Same Problem
I,m having d same issue.
Zune is not doing d USB connection magic to my HD7

Related

Trouble connecting to PC, cannot install device

Hi guys!
I'm having a problem with one of my WM& phones... Here is th deal, when I install active sync and connect my girlfriends HTC touch everything goes well, my laptop recognises it as a Generic RNDIS and then everything goes well and I can sync that phone. But when I connect my LG KS20 the computer doesn't recognize it as a Generic RNDIS but as an ordinary USB device... so it doesn't get installed at all because no driver is to be found, not on the laptop nor on the phone... Is there anyone who can help me with this? I recently got the phone back after a warranty issue and now I can't sync it or connect it at all...bugs th living **** out of me!
Any ideas how to get it to work?
Best regards
Daniel
Sweden
Hello,
I have a suggestion which may help you:
Try looking in the Device Manager on both machines, and see if the USB VID/PID values match.. If they do, then the problem is that a rogue driver INF is probably present on your desktop system, and you may wish to search for any .INF which contains the VID/PID and delete it, reboot, then try installing the driver from the disc again.
If the VID/PID don't match, then the problem is with the USB hardware on the desktop machine, I think.. The driver may be malfunctioning and need an update, perhaps?
Hopefully this helps. If you still cannot get it to work, try google searching for the VID and/or PID and you may find some helpful hits.. Also, post them here and you will surely receive help from the XDA-dev community! ^_^
The VID/PID can be found under the Properties page for the device, in the Details tab (under "Device Instance Id").
Regards,
Adrian @ Texas
Ok, I'll try that but since I'm pretty new at this I don't think that I will have the courage to tinker too much, perhaps it's better to just leave it to the retailer as a new warranty issue... But I really doubt that it's a problem with my desktop system since all other WM6 phones work flawlessly with it, it's just that damn KS20 that won't do what it's supposed to...

Problem with USB connection Samsung SGH-i780

Hello,
I have a problem with a connecting my SGH-i780 to PC. I have a german version BHHF1. When I connect it to PC, the PC don't recognize it. I try all settings in Connetion menu but nothing help. When I try start it in emergency mode, it connect it, but can not recognize it. I installed modem drivers and ActiveSync software but nothing help. I use Mirage and press detect in emergency mode, but nothing help.
Man i am having exactly the same problem with this friends phone, there i go trying to show off, I'm like "sure I can fix your phone I know all about that stuff'...yeah right, I can not even get the pc to recognize the i780.
The pc does see that something is there because it makes the usb connect chime, it just does not recognize and fails.
Could it have something to do with the phone being from Holland (that is where this woman is from and she is so hot and what a accent) because I do not know what to do....help....please!
help please
please can anyone helþ?
I got the same problem too, but looking at this thread not many people are facing the problem i feel and have you found an answer yet?
As this is an HTC devices only forum you won´t get too much atention.
However in off topic there is a thread regarding samsung, or try one of this options:
http://www.google.com.mx/search?cli...msung+forums&sourceid=opera&ie=utf-8&oe=utf-8
Good luck,

My active Sync does not recognize my windows mobile

Hello Super Users,
I have a HTC touch Dual, the problem I am running into is that when I connect my phone to the computer using a USB cable the computer does not recognize the PPC .
I have check the USB cord and tried to sync it with another computer but the problem still persists .
I have not yet done a Hard Reset because I have quite a few data which I would loose .
Could someone please help me out .
Regards.
Your USB cable might be damaged. (It happened to me.) Buy a new one (they are fairly cheap anyway) and try it. If it was just happening on one computer I would also suggest redownloading the latest activesync and reinistalling it on your pc.

[Q] PC Connection via USB Cable

Dear Folk,
I bought a brand new Nexus S and it is bugging when connecting to my computer (WinXP, SP2). I mean when allowing debugging, clicking on the connection icon to activate the USB connection, it switches to the next screen with orange Android icon but straight away, it comes back to the invite screen with the green Android icon as picture attached.
I've done many forums before writting you and most of them where talking about drivers or rooting phone which I don't want yet. Seems drivers are good as when plugging, I hear the sound from my pc and icon is recognized as 'Android phone'.
Anyone can help me, please ? Let me know if more info is needed from my side.
Cheers,
Burningjo said:
Dear Folk,
I bought a brand new Nexus S and it is bugging when connecting to my computer (WinXP, SP2). I mean when allowing debugging, clicking on the connection icon to activate the USB connection, it switches to the next screen with orange Android icon but straight away, it comes back to the invite screen with the green Android icon as picture attached.
I've done many forums before writting you and most of them where talking about drivers or rooting phone which I don't want yet. Seems drivers are good as when plugging, I hear the sound from my pc and icon is recognized as 'Android phone'.
Anyone can help me, please ? Let me know if more info is needed from my side.
Cheers,
Click to expand...
Click to collapse
Check whether there is something wrong with your computer. Try using PDAnet software for installing the driver again.
Still have issues do a factory reset.
Settings-->Privacy-->Factory data reset.
Thanks saranyan !
I did the factory reset and was still not working properly even with PDANet installed. Suddenly I had a light and changed the USB port ... plugged my phone on the back PC ... it was working fine like magic !!!
Anyway, thanks for having answered me. Topic can be closed !

[q] help!! No usb connection

I frequently buy phones just for phone and happened to buy this one yesterday. I try to unlock and root all my androids but i cant access the usb connection on this one to allow me to transfer and use fastboot. I plug it in and the phone charges perfectly fine but doesnt give option for usb and doesnt pop up on computer, doesnt even make the sound it makes when something new is connected. I dont know whats the problem ive tried digging around the internet and cant find a solution so im hoping you guys can help. Please any suggestions would be greatly appreciated. Ive installed htc sync, uninstalled it, tried again, installed htc drivers over again, tried different computers with windows 7 and windows 8.1, tried different usb cords, even went and wasted money on a new one.

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