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Hello friends, this is my first post in prophet forum, though I had been a ppc user for more than 2 years. 5 months back, I bought an O2 XDA Neo, which was loaded with a dopod rom, with numbers coming up as 2.09.001 etc during startup. Shortly after purchase, I flashed with RUU_Prophet_220734_2207114_024721_QtekWWE_Ship rom. Everything went on well, and I was using the phone without problems for the past 2 - 3 months. Well not exactly without problems, some times when I reset the phone, it gets stuck at the spl, ipl screen, and I have to reset again many times to get it to load windows. I initially thought the problem may be due to the battery not being charged fully, but later I found that battery charge is not the problem, as the phone not booting became more and more common even with a fully charged battery. Even when I managed to get the phone started after repeated and frustrating soft resets, I started to get corrupt PIM data, like the contacts and calendar applications not starting up. ALso strange folders with name y? and y?? appeared in the phone memory. THese folders could be deleted only with Resco Explorer. Also the bluetooth was not working properly, that is when I turn it on using the comm manager, the blue tooth icon gets activated but actually no bluetooth is turned on. Later after a soft reset, bluetooth turns on but now the icon in comm manager is not activated. I did a hard reset a couple of times thinking that this problem will be rectified, but all the problems continued.
Going through the forum i read some where that JAMin_WWE_213923_2139123_022021_ship was one of the most stable roms for this phone, so I set about flashing this rom. I used ROMUpdateUtility-NoVendorID and the update went on till 95 % when it showed error 326. I tried again, with the same result. I later flashed RUU_Prophet_220734_2207114_024721_QtekWWE_Ship back, and the phone is working as before.
NOw I would like to get the following problems corrected
1. Phone getting stuck at ipl, spl, gsm screen
2. Proper working of bluetooth as I would like to use it with my BLueant Supertooth II
WHat will be the correct these prolems ? will the imate rom correct these problems, if so how am I to go about loading it ? or is there a better one than what I am having now ? or is it a HARDWARE problem ?
I am very sorry for this extremely long post, but I felt if I said all my problems in one post, I would get better response.
PLease help....
You should have stayed with the RUU_Prophet_220734_2207114_024721_QtekWWE_Ship ROM from the beginning, since it's the best and also latest official Prophet ROM. It's a 2.20 ROM which is the latest available.
GAMBIT999 said:
You should have stayed with the RUU_Prophet_220734_2207114_024721_QtekWWE_Ship ROM from the beginning, since it's the best and also latest official Prophet ROM. It's a 2.20 ROM which is the latest available.
Click to expand...
Click to collapse
I am still with that ROM. It is with this ROM that my prophet is causing the above problems.
Can you guys advice me how to load JAMin_WWE_213923_2139123_022021_ship rom with out this error 326 showing up ?
Righ, I hope someone can help...
downloaded Faria ROM, ran flash utiliy, when it gets to 99%, the utility quits out with the communication error message. The phone, in the meantime, gets stuck on the 99% bit, and doesn't seem to go any further.
Any suggestions, please?
A.
Did you flash to T-Mobile 2.26 b4 upgrading?
Trying searching for solutions. Your problem has been asked several times in different threads... Including Faria's "The Real Thing" thread..
Actually solved it now, using the ShellTool tool...
However, got two new problems:
When trying to re-sync my contacts, I get an error 8007000e, device not having enough memory. Tried rebooting both my laptop and my wizard, bu nothing solved it. Searched the forums, found one reference, but no solution. If anyone has seen this, any ideas? I've also tried removing my partnership, to no avail.
Second problem I guess could be related - when I try to launch contacts on my PPC, it seems to launch, but it goes back to desktop straight away.
A.
AdamR78 said:
However, got two new problems:
When trying to re-sync my contacts, I get an error 8007000e, device not having enough memory. Tried rebooting both my laptop and my wizard, bu nothing solved it. Searched the forums, found one reference, but no solution. If anyone has seen this, any ideas? I've also tried removing my partnership, to no avail.
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Click to collapse
Did you use some backup utility (like Spb Backup) to restore your contacts from WM5 to your new WM6 device? WM5 PIM Database is a different format than WM6 PIM database and I've seen similar errors when someone tried doing a restore from a WM5 backup to a WM6 install.
I'm just using outlook 2003... synced all my contacts into it, and assumed WM6 would sync them back up again?
AdamR78 said:
I'm just using outlook 2003... synced all my contacts into it, and assumed WM6 would sync them back up again?
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Click to collapse
Yes, that is correct (you upgraded to ActiveSync 4.5, right?). Not sure about your error then as I suspected a WM5 backup restored on WM6.
When you upgraded to WM6, did you flash back to an official ROM (like TMobile 2.26) before doing the Faria WM6 rom? I find it cleaner to not flash from a custom rom to another custom rom.
At this point, I think its worth reflashing your phone. Drop back to an official rom then upgrade to the Faria one.
BTW: You've never mentioned if you have a G3 or G4. So if you are a G4 be careful doing this.
yeah, it's a G4...
I think, for the time being, I might drop back to WM5, as I'm travelling from tomorrow, and need my contacts... i'll try again when I get back on monday.
I have exactly the same problems
- activesync memory error
- contacts and new appointments problem
I already flashed my Wizard G4 (MDA Vario T-Mobile) several times with Faria's and X-plode and everyting goes smoothly but the erros always show up. Beside those errors, everything else seems to work just fine. WPA2, GPS softw, phone, etc etc
AdamR78: what rom of WM5 are you using? Can you give me a link so I can download it?
As for the contacts and new appointment problem it seems that if we run Clear Storage (Settings --> System --> Clear Storage) it does the trick. At least for me it seems to be working.
http://forum.xda-developers.com/showthread.php?p=1214274#post1214274
For no apparent reason, Activesync (4.5 5096) of Outlook on my TC (standard ROM see below) has stopped working. Outlook email/contacts/diary not getting synced.
After plugging USB in a message says 'Sync cannot be connected succesfully...try again... and run troubleshooting..'. But Activesync/Help/Troubleshooting/Reporting says there is nothing wrong! Indeed, I can still explore TC and card, sync other software (e.g. Media Player, TomTom Home, eWallet etc).
But I can't get in to the ActiveSync/Options menu to check out the relationship. Have soft reset TC, turned off PC firewalls etc, but nothing helps. Little puzzled because it all worked fine for the past 2 months and I wasn't even playing around when it decided not to work!
Any ideas please?
Thanks,
CI
Touch Cruise
ROM vers: 1.25.405.1 WWE
ROM date: 12/11/07
Radion vers: 1.58.21.23
Protocol vers: 25.65.30.04H
had the same problem some time ago. changed the cable and everything was fine.you could also try uninstalling and reinstalling activesync.
Jackster
Thanks. Cable was OK, but uninstall/reinstall of activesync worked. indeed speeded up activesync and fixed a lot of other minor secondary problems while it was at it would recommend it for all every now and then. strikes me that activesync is one of the those bolt-on bits of MS obeseware that needs regular maintenance?
USB Device not recognized
To mark the anniversary of me posting my original message, all of a suddden and for no apparent reason, Activesync has stopped working again. Bizarre
This time its a little different, I don't get anything except a pop message on PC saying 'USB device not recognized: One of the USB devices attached to this computer has malfunctioned, and Windows does not recognize it. For assistance click on this message'. Which of course I di and it didn't help!
So, I've tried
- un-installing/re-installing Activesync 4.5
- rebooting PC and TC umpteen times
- changed USB port/cable
- tick/untick Settings/Connections/USB-to-PC/Enable Advanced network functionality
- putting the kettle on
Nothing is working (Although the cup of tea was nice
Would really appreciate some help please
Thanks
CI
Help! Really desperate on this one. I have been trying to think why this should suddenly happen. Two things possible:
- During my last succesful sync I received and answered a call. Would this damage registers or something?
- I accidently pulled the mini-USB headphone cable a bit while listening toi music. But the sound is still perfectly OK, and I receive power charge via USB even though it won't connect/sync. And like I said, I've swapped cables/ports.
I've Googled this a lot and most people fix by fiddling with stuff I have already done and praying!
Please. Anyone got any ideas before I too start praying!
Thanks
1. No, it should not. Never heard it did.
2. AFAIK, not reason as long as it charges trough USB port.
Try to delete device from Active Sync while device is not connected. You might need to restart PC.
You'll have to set options again when device is recognised.
This is what I have to do often.
Also, check device name on device itself, it tends to change from time to time for no apparent reason (at least to me). If it changes, it causes following problems to me:
1. Active Sync troubles
2. BT connection to car audio stops working.
Hope some of this will help...
BTW... you have WM 6.0 on it? If so, don't upgrade to WM 6.1... IMHO, WM 6.0 is faster than 6.1 and has less problems with Active Sync...
Bodisson,
Thanks for suggestions. Alas, none work
It looks like I am going to have to hard reset and/or burn new ROM. For those of us who don't do this regularly, this can be a nerve racking experience. However, I was perhaps sweating too much about it for a couple of reasons:
- it seems very few people have anything good to say about WM6.1. Until now I have been pretty happy with WM6.0 and have had 14 months of virtually trouble-free use, so maybe I'll just stick with that. I'm not a power-user, so the vast array of cooked ROMs is rather bewildering. Unless one is rock solid and aimed at non-power end-users?
- I thought installing a new ROM without Activesync was impossible, but I see someone has worked a way to do it via the SDHC card. Well done XDA
So, unless anyone has some further ideas I will just hard reset to WM6.0 and hope for the best. I have this terrible feeling though that my mini-USB port is damaged and I'll get the same bubble of doom even after hard reset.
Thanks
Either do a hard reset back to factory (and hope you can re sync all your stuff with the PC),
OR
Re flash the rom to C Shekar's "b" rom. It really is very good, and transforms the phone. In fact, it is so good that I have finally stopped fiddling with my phone! (and I'm a born fiddler!)
It is very good, and works immediately, but you might need to spend time tweaking it - the must is to install the correct radio.
I've done quite a lot of rom upgrading, so am quite comfortable now with the process. If you want to do it and need a hand, let me know.
Have you tried to verify your firewall? Last time I had some Sync problems was just after updating my firewall that changed settings to default, blocking the Polaris-PC communication.
Have tried disabling all firewalls with no luck.
I've hit a brick wall on this one, but am fearful it will be hard to get device back to working order again if I do hard-reset and still can't sync
Suggestions very welcome
Thanks
New_Wizard said:
Have you tried to verify your firewall? Last time I had some Sync problems was just after updating my firewall that changed settings to default, blocking the Polaris-PC communication.
Click to expand...
Click to collapse
OK, I feel for you on this one!
If you don't want to flash to a new rom (or, re flash to your old one), there is a solution but it involves removing and renaming your Outlook.pst file ... the procedure (which is on this site somewhere) seemed fraught with danger, to me, so i preferred to re flash when i had a similar problem.
Before re flashing, if you decide to, you backup your data using PIMBackup - only your contacts and maybe phone call list, not anything specific to the phone's operating system or software.
Re flash, then restore the data.
Then, Active Sync will see the phone as a completely new system.
I have WM6 running on a HTC Trinity (the Orange SPV M700 variant) has been wonderful for over a month now, last night I reset it cause I hadn't in ages and it was getting all bunged up and slow, when it came back everything just stopped working.
Touchflo, HTCHome, all the stuff i had running on startup instantly blasted errors at me, and all the applications i have installed wont run, including .cab installers..
The error is:
"The File [File name] cannot be opened. Either it is not signed with a trusted certificate, or one of its components cannot be found. If the problem persists, try reinstalling or restoring the file."
I'm not one of these idiots who just panicks and complains about a problem, i've searched google a lot, found that its probably the 'security configuration' and found a program that should be able to change it, only, it can't connect to it properly through activesync, i assume because of the same thing. I would just wipe it clean, even re-flash the ROM if i had too, but I want to back everything up first with something like PPCPimBackup which has worked wonders in the past, only, I can't run the executable...
If it really comes down to it i will just manually backup my contacts list and suffer the other losses, but i'm sure there is some genious on these forums who has a magic sollution..
Always keep in mind, it's called a Pocket PC, because it's just like a PC. So from here on out, be sure to reset daily, it's quick and can help over a long run. As far as it not running now (don't know if you have fixed it yet) but try another reset, sometimes when there are too many startup apps, it can cause some chaos and certain apps won't run. Or try uninstalling the apps not working and reinstalling after a reset, after the uninstall.
Also, always a great idea to backup.
I would like to think i'm pretty good with computers, if this happened on my laptop or desktop I'd be able to find the registry values or find a program to change them for me to stop it blocking the apps from running.
Trouble is, I can't run the PPC version of RegEdit because it is blocking EVERY .exe, If it wasn't PPC i'd boot it up in safe mode, using all the default values, but there isn't on in WM6 by default (to my knowledge anyway)
I've reset many times and nothing changes, turned it off, even taken the battery out just in case it made a difference.
I think i'm going to have to do a hard reset and suffer the losses..
Sometimes a hard reset is the only solution.
Saw this in a signautre from NiteStalker, both hilarious and true, "If knowledge is counted in Hard Resets, I must be a genious!"
Yesterday, my Polaris with original HTC WM 6.1 set back itself to the delivery state. When I where at work, I wondered, because the battery was suddenly empty. I have charged it on Sunday.
After I have begun to recharge it for a short time, I switched it on. The Polaris told me to calibrate the touchscreen. After it, It started with the assistant for first steps of WM. I canceled it and then I where on the Home Screen. The HTC Home and the Plugin for G-Alarm where lost. When I tried to start a program I have installed some time before, it hadn’t worked. All programs I had installed for my self, seemed to be lost. When I tried to start them, there comes the failure like comes when I’ll install them (the program is from an unknown developer…; I don’t know the text in English exactly, because it is in German on my Polaris) All the SMS where lost and the Plugins on the Program Tab of the HTC Home and the Phone numbers in the Cube where also lost.
All seemed that the Polaris is in delivery state, but the installed programs where still in the list of programs in settings of WM.
The last way for me was to install the ROM now onto the phone. After I’ve installed it new today, WM 6.1 again, all worked very well and I’ve installed some programs like finger menu etc. new. After one restart while an installation, the problem comes again. The whole Phone seemed to be in delivery state. The only change is now, that the phone-program of the Polaris in WM doesn’t work anymore. When I click onto the telephone receiver- picture in WM, nothing happened. Earlier the screen comes, where I have to input my pin-number.
Have anybody an idea, why the mistake happened and what I can do to repair it? Is it a soft- or hardware mistake? I have no Idea what I could do to repair it. The last way I could do is to send it to the dealer where I’ve bought it, because I’m still in guarantee-time, or has anybody an idea, how I can repair the software without send it back for repair?
Regards from Germany,
Robert
Robert,
Get that phone right back to the SUpplier, as its clearly hardware issue. You have tried to re-flash with original 6.1 which was succesful.
btw just curious, did you try using the phone standard without adding new apps for a few days just to see if it was stable or not?
Might be a good idea to do this, just so u can be sure its not a software clash.
Thanks for your fast answer, timmymarsh!!
I've only tried the phone a few minutes without any apps. Then I installed only 4 or 5 small apps, which I've used before I had the first problems on monday over a long time.
This day I watched onto the invoice of the phone. I bought it last year at the end of April. So I will send it as fast as possible to the supplier, that I won't loose my garantee.
After your post I'm pretty sure, that it should be a hardware issue.
If I had a longer rest of the garantee time, I would try it without apps some days, but in this case I'll play safe...
have just had exactly the same problem only have been using the udk syrius r7 rom for last few months, turned phone off while in work and on turning back on losing all contacts etc. have tried reflashing with r8 beta & had same problem have now flashed 3lit3-VI rom and seems 2 b ok now.
MacGaiser said:
Yesterday, my Polaris with original HTC WM 6.1 set back itself to the delivery state. When I where at work, I wondered, because the battery was suddenly empty. I have charged it on Sunday.
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Click to collapse
the indications given looks like due to the battery was drained, so you will lose all applications been installed as well as data and information on the ram (sdcard will survive). in worst cases, your device will stay on bootloader mode, will not loading the rom, though hard reset when battery full can resolve the situation.
Unless you can find hardware related reason to draining your battery higher than normal, no i dont think it is hardware related.