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Auto-delete emails?

Hello Everyone,
I have a T-Mobile USA SDA and had a problem with emails on the device.
Not sure if it is working as designed or if there was a blug, so I thought I would float it by you guys.
Setup:
Mail client on T-Mobile USA SDA
Configured manually to check pop and send smtp with my gmail account. It is set such that the message headers are downloaded first.
I connect WIFI and send/recieve
I receive a header I had sent myself for testing
I click on it and select to download the message body.
I go back to the inbox.
I do send and receive.
I receive the message body.
I read it.
I go back to the inbox.
I do send and recieve.
Result:
The message is removed without a trace. it is not put into deleted items folder, nor does it remain in the inbox folder.
Is this expected behavior? I am not allowed to store mail on my device? Is there a registry setting to change this behavior? There is no options within the application. Is there a registry setting to change wheremails are stored in general? thanks for seeing the barrage of questions!

Yes I got the same result with you. Mine is a Dopod 577w (Tornado in Taiwan). This behaviour also happens to other mail servers.

ni hao,
I had searched a bit about it and found some places explain it. The explanation sounds weak, but it looks like something we will have to live with until either gmail or ms changes their server or client software.
USENET:
Sat, Mar 4 2006 7:24 am
The problem is with the default behaviour of Gmail - it will "hide" all the
already-downloaded mail. Unfortunately, it seems not even now that the beta
phase is long over can you effectively override this behaviour - the POP3
radio buttons just don't stick in the Settings window.
Therefore, the best solution IMHO is switching to an alternative e-mail
client that doesn't remove the messages that are not available online any
more from the local view. The alternative mailer clients FlexMail and Qmail
are like so - see the row "Does it only display mail that is still on the
server? " in the comparison chart of my mailer client roundup at
http://www.pocketpcmag.com/blogs/index.php?blog=3&p=569&more=1 . Of the two,
FlexMail offers scheduling capabilities.
PocketPC MAG:
Does it only display mail that is still on the server? : one of the most-criticized problems with Messaging is that it does not show older messages (messages that have been deleted in the meantime) in the Inbox unless you explicitly (mass-)move them to a separate folder. As can be seen, it's, in addition to Messaging, only nPOPw that deletes the messages from the local view that don't exist on the server any more. The other mailer applications don't.
I might just write a pop/smtp client software myself. Much easier to tweak it to do what I need it to do, and in my previous job I worked for an email client so I know those protocols well. I probably won't add advanced functionality or IMAP/Exchange, because I have no individual use for those.

Very Useful info.
My current solution to this issue is Outlook & ActiveSync. Just download your mail to PC and sync. Mail in mobile Outlook account will not disappear unless you delete them.
By the way, I think Gmail mobile website is also okay for mail browsing & composing.
(it is not a good experience posting reply here using Pocket IE)
I'd like to write a mail client using .NET CF just for fun if I have time. I'm not a C++ guy.

New email notification

Hello,
I have an issue with the way I use email that I've noticed in both WM5 and now WM6 (ie. no improvement!), and was wondering if anyone else has any ideas:
I use a server-side rule to move all incoming email that matches a certain filter into a separate folder (what this actually catches all emails sent to another email address which is in turn forwarded to my Exchange box), therefore I have my normal 'Inbox' another folder called 'Inbox 2'. This works very well for my needs, and indeed ActiveSync and DirectPush all work fine on my Windows Mobile device (have the 'Inbox 2' folder setup to sync).
The only problem is email notification on Windows Mobile. When I get a new email (using DirectPush) it gets pushed to my device and up pops the New Mail prompt. However, when I get a new email that automatically gets put in the 'Inbox 2' folder (server side) even though it gets pushed to my Windows Mobile device I do not get any notification. This means I find myself manually looking in this folder a few times a day to see if there are any updates.
Anyone else have a usage pattern similar? Any ideas on how to trigger a notification?
Cheers, Simon

I also use folders to categorize email, and as far as I've noticed, I do get the new email icon when a message goes into a filtered folder. What device/ROM are you using, as that may be one part of the problem/solution.

Urthwhyte said:
I also use folders to categorize email, and as far as I've noticed, I do get the new email icon when a message goes into a filtered folder. What device/ROM are you using, as that may be one part of the problem/solution.
Click to expand...
Click to collapse
Hi - thanks for your reply!
Setup as follows:
HTC Touch, standard out-of-box ROM (WM6)
and i-Mate JAMin, standard ROM oem updated from HTC web site (WM5)
DirectPush email via Exchange 2003 Server
Server-side rule processing (ie. defined in Outlook 2007 but then stored and actioned on the server, thus rules work pre the emails hitting the client - part of the problem I think).
Any input you could offer greatly appreciated.
Cheers, Simon

After an exensive test of one (1) email, specifically created to trip my rules, it does appear that you don't get a notification. I'm now with the OP and would love it if someone knew of a reghack or modification to settings that would make these emails trigger a notification.
I'm on a HTC Wizard with mfrazz's Xda Release 3a and the same DirectPush enabled Exchange 2003 with serverside rules.

I think this is 'by design' (ie. you actually get exactly the same functionality in Outlook 2007 client on your desktop, however I've created a custom client-side rule to trigger a notification when emails are received to my filtered folders).
I too like you would ideally be looking for a reg hack (or similar) to extend the folder(s) which the built-in notification on Windows Mobile monitors.
<fingers crossed!>

Anyone know a solution for this? I do have the same issue.

Mail synchronisation POP3/IMAP <=> Outlook on PC

Hi everybody,
I've god a dumb question:
Each time when I receive a mail via my mobile phone (HTC Touch pro) it's getting deleted on my mobile phone when I send/receive my mails via Outlook on my PC.
Is there any hint how I can prevent the messages getting deleted?
I alredy tried google etc. and I couldn't find any solution on this.
Thank you very much for your answers.
Best regards
Uetzwurschd

This is to stop your webmail server getting full.
Your Outlook client is the 'master'; when it polls your webmail account it removes the copies from the server. You phone just makes a local copy, and leaves the original on the server for your Outlook to download and keep later.
You will find a checkbox in Outlook so that it will leave the copies on the web-server, but you need to be very disciplined to keep it empty by regular clear-outs, otherwise it will fill up and you will find messages getting bounced.

Hi,
thank you for your reply. Sorry for my delay. I'm in a hospital at the moment.
I know that my Outlook is the master
But how can I say my telephone that deleted messages on the server shall not be deleted on my mobile phone?
When my phone synchronizes first, all messages are kept on the server and a copy is stored locally on my phone. Now, when Outlook synchronizes, the message on the server will be deleted. When there is another synchronization by my phone, it discovers that locally stored copies are not available on the server anymore and deletes the local copies.
But I want my phone to keep the locally stored messages!!! There can't be the problem that the server of the mail provider overcrouds as messages are deleted everytime outlook synchronizes.
So, is there any way to tell my phone that locally stored copies shall NOT be deleted when the message on the server isn't more available?
Thank you very much in advance for your answers.
Greetings
Michael

Greetings from England!
Ahh, now I understand.
I can see why that would be useful. Not sure, I'll have a poke about but hopefully someone else will have the answer at their fingertips.
Gute Besserung.

Hi,
thank you very much for "gute Besserung" (bless you).
I feel quite good again and I hope to find a solution soon as it is quite frustrating, always to install all the different mail accounts...
Bye

My German is only as good as that I learned at school and have since forgotten much of it!
This might help:
In Outlook you need to adjust the account settings (I use Thunderbird for web-mail so I can't be specific), but there is a setting that defaults to 'on' which is 'delete messages from server when downloaded'.
It's buried in Tools Accounts somewhere from memory, it will allow Outlook to download the messages but not clear the Inbox on the server so that when your PDA polls the account they are still there.
Beware, it will fill up quickly!

[Q] HTC Mail, Exchange ActiveSync, and Plain Text E-mail

Hi all,
I'm a new Aria user on ATT (everything still completely stock and vanilla) and I've pretty much got everything setup for Exchange access via ActiveSync. I am able to set the HTC e-mail client to receive HTML formatted messages from our Exchange server. However, I get a fair number of basic plain text e-mails; i.e., there is no HTML information at all in the message body. When I open any message that happens to be plain text only, the e-mail client shows a blank message on open. I'm guessing it's because the application is looking for HTML information, and it finds none. Regardless of message type (HTML or plain text or both), I always see the subject header no problem. If there is an attachment to the plain text e-mail, then I do see the attachment itself, but nothing else of the message body. If I change the message format setting to be Plain Text instead, messages that have already been sync'ed (using the HTML setting) are still blank, but new plain text messages are fine.
EDIT: Some additional info. I'm using Kerio MailServer as my Exchange Server. I have version 6.6 of Kerio, so I had to use the "allow unsupported devices" setting to get the account setup. As a test, I changed my Exchange ActiveSync setup to point to my gmail account; using that server, plain text messages sent to the account are displayed, and they appear to be using some kind of HTML formatting. I don't have a proper MS Exchange server to test out more fully. At this point, it looks to be more of a server issue than a mail client issue, but maybe a little of both. If anyone uses Kerio MailServer, I'd appreciate any tips or experience.
I haven't tried some of the other e-mail clients available; it seems like they all have their ups and downs. I have done a decent amount of searching, but did not find much on this specific issue. Is this problem a known issue (or can anyone replicate it), and is there any chance of fixing it? My preference would be to continue using the stock e-mail app, using the HTML format setting for ActiveSync e-mails, but actually be able to read plain text e-mails!
Thanks in advance for any help or suggestions,
JEBroussard

[Q] .eml files

Hello,
The problem with .eml files forwarded from hotmail via a windows mobile phone up to date came from the phone or from hotmail?
Can't forward a simple jpg or wav file the exact same way I got it.
Is it a setting somewhere?
thanks

OK, totally not sure what you're asking about here... but I only know of a few settings that affect the email system, an dI don't think any of them are what you're looking for (though I really don't know). Please explain what your problem is,a nd what the desired solution is, more clearly.

WHen I get an email on my phone, via hotmail. With an attachment (in this case, a jpg) and I forward it to someone else, this person received my email, but the jpg file is now ending with .eml instead.
Same for a wav file or PDF. And it's only when I do it from my phone on my hotmail account
With gmail, I don't have this issue.
I don't wanna disable my hotmail account or forward it to my gmail, I wanna keep both.
My phone is a Samsung Focus i917R with OS 7.10.8107.79
thanks

OK, now that I understand what the problem is... I really don't know what's happening. Is it the original attachment just getting renamed, or is the original email being forwarded *as* an attachment (.EML = email message file)? Some mail clients do that by default, and almost all offer it as an option (include original message as attachment when forwarding).
You could also check your Hotmail settings (on the web), see if there's anything about this behavior in there. The fact that the phone only does this on your Hotmail account suggests that the problem quite possibly isn't the phone, but the service. That, I can't really help you with.

Yes it's only the file. The original email is intact.
I'll check on my hotmail settings on the web to see if there's a setting somewhere.
Thanks for you reply

Really out of luck. Can't find nothing to solve it on my hotmail web account.
It's only happen from my phone. I'm using m.hotmail.com to have the push notification.
I'm having the same setup with my Ipod Touch and it's working fine! So, I think it's more a device OS issue

Same here
I tried it, i'm using hotmail now, but that is unbelievable!
If I forward any message then it will be an attachment! If the email that I frowarded got an attachment too, then the message is in the forwarded email, but the attachments goes to the .eml!
What can we do with it?

It's a pain, and a non sense

even same problem here.
I just sent a document from my hotmail to self (using pc)
and then I have forwarded the same mail to other person from windows phone.
It added extra .eml file to attachements.
Where can i file this bug in WP7?

I have the same problem but it happens with all emails (with and without attachments).
All emails are being forwarded inside an .eml attachment and not as inline text. It happens on my wife's phone (Samsung Galaxy S / Android) so the problem probably has to be caused by the application.