Hi guys!
I am asking for some honest opinions here. I have an SX-66, but I won an HP4700 on ebay for my girlfriend. (Not a great machine, but the NICEST display I have seen in my life).
It's a little slow (not too bad, though), and doesn't have much RAM.
The display is CRAZY! Boy would I love my SX-66 with VGA!
Anyways, here is the issue:
I pay $420USD with case, memory and extra charger, etc.
The auction says it is perfect, and three months old from HP.
Fine.
I get it, and it has a little blue dot on the title bar on top! ARGH!!! Always lit. Damn.
Okay, so here is the question for you smart people:
I am not too thrilled about returning it, because I will lose in shipping, etc. etc. etc.
HOWEVER, I do believe that there should be a price attached to this problem.
If I were to sell a PPC on ebay and announce, "Warning: There is a dead pixel (always lit dot) near the start menu"...
...I think the bids will NOT be so high as a perfect screen.
The question is... by how much???
My girlfriend could live with the dot, it's not a big deal. Plus this is used, not retail. I don't expect perfection.
HOWEVER, I am an honest guy, so when I have to flip it on ebay, I will say "DEAD PIXEL". And I will lose high bids for that.
How much do you think it's worth?
An auction for the PPC+case+charger+cradle with PERFECT screen went for $420.
So how much less do you think would:
PPC+case+charger+cradle with PERMANENTLY LIT PIXEL go for?
I want to perhaps ask for a small discount.
$15?
$50?
$100?
How would it affect you if the auction said that???
Thanks!
If it's only 3 months old, can't you contact HP and see if they will replace the screen under warranty?
AlanJC said:
If it's only 3 months old, can't you contact HP and see if they will replace the screen under warranty?
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My first XDA2 had one stuck red pixel, and the shop replaced it with no argument.
dead pixel...arrgh...
Got it the first day I received my XDA2 by mail.
Its one bright blue in color and its left of the screen...most visible when the background is dark.
Read the Dead Pixel policy by O2...arrrrgh..mine didn't qualify for a change.
But i still return it back just to see if the fix it for me. What I got back from the service center is the same old thing and scratches on my casing!
Just to update y'all...
I called HP, and they said they would fix it under warranty!
Related
Well... I was out with my friends, they were screwing around, one was looking at my phone then he saw the name of a girl i'm interested in, decided to call her, i tried to grab the phone back, he tossed it to his girlfriend who missed it, it hit the ground, and now, i have a 'bleeding' lcd under the glass.
Expensive phones and alcohol do not mix.
So looks like i'm going to have to go down to the mall and get myself a cheapy replacement phone for the next couple weeks.
Looking at a replacment I see "pocket pc techs" a $250 repair to fix the LCD.
Any chance anyone knows a cheaper repair place? in north america... didn't think so but it was worth asking
Ugh, well i guess all my questions will be on hold...
But bleh, just as i got it working 99% as i liked it after having it for 4 months.
Oops... wrong forum... meant for the regular HTC universal... hehe guess i've been spending so much time in this one.
don't they have insurance of some kind?
in holland we have something called "WA-verzekering"
if i break my friends phone by accident, i will pay for the damage and, it might be covered by this insurance... depending on the situation.
'playing catch' isnt covered i think..
but accidently push it of the table is...
Balur said:
Well... I was out with my friends, they were screwing around, one was looking at my phone then he saw the name of a girl i'm interested in, decided to call her, i tried to grab the phone back, he tossed it to his girlfriend who missed it, it hit the ground, and now, i have a 'bleeding' lcd under the glass.
Expensive phones and alcohol do not mix.
So looks like i'm going to have to go down to the mall and get myself a cheapy replacement phone for the next couple weeks.
Looking at a replacment I see "pocket pc techs" a $250 repair to fix the LCD.
Any chance anyone knows a cheaper repair place? in north america... didn't think so but it was worth asking
Ugh, well i guess all my questions will be on hold...
But bleh, just as i got it working 99% as i liked it after having it for 4 months.
Click to expand...
Click to collapse
Didn't your 'friends' offer to pay for the repair?
They could go half each, one for the crap throw and one for not catching it.
Hey guys,
Nope insurance here wouldn't cover something like that, as for offereing to cover the cost... even if they offered i wouldn't let them. $450 would really mess them up for a month or two, but i can afford to take the hit.
I'm so sorry Balur!
It happened to me last summer...
Hey thanks for the sympathy...
Well I just got back from the Roger's store with a nice and simple Nokia 2610. No camera, no music, absolutly tiny.
Swapped the sim, and its working, so I guess it will do.
$300 to PocketPC Techs
$130 for replacement phone without a contract.
$20 for shipping to the repair place...
UGH...
Oh well, i kinda like this little phone, it will be nice when i go to the bar or a club or something, swap the sim rather then taking my Pocketpc and carrying something large, and that i'm afraid of having stolen.
Oh well... lol.
I guess i'll be posting again in a few weeks
Balur said:
Hey guys,
Nope insurance here wouldn't cover something like that, as for offereing to cover the cost... even if they offered i wouldn't let them. $450 would really mess them up for a month or two, but i can afford to take the hit.
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Click to collapse
When I was young I was told not to touch things I couldn't afford to replace if I broke them...
grayme said:
When I was young I was told not to touch things I couldn't afford to replace if I broke them...
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Click to collapse
Well... welcome to North America... land of entitlement, and bad manners... lol
I bought two so if I broke one at some point I would have spare parts
Woot, fedex man just came, I'm back i the game
Faster then i had thought, kinda funny though since I just bought a cheap small phone so I wouldn't be stranded.
Oh well now I can swap my SIM when I don't want to be carrying my brick (to the bar and such places)
Balur said:
Woot, fedex man just came, I'm back i the game
Faster then i had thought, kinda funny though since I just bought a cheap small phone so I wouldn't be stranded.
Oh well now I can swap my SIM when I don't want to be carrying my brick (to the bar and such places)
Click to expand...
Click to collapse
yep, im doing the same.
im using my previous Sony Ericsson P910i as a "party phone". hehe
I went with a Samsung D807x my phone company was ice enough to subsadize it if i signed a 2 year contract (I was month to month), and it worked out anyways becuase the rate plan I wanted required a contract.
LOL.
Its small, its sexy, the quality is pretty good... but... i keep putting my finger on where the antena is... and it causes a hit to quality.
I've been through 3 phones since I sent my universal in though. A cheap pay as you go phone, which i swaped my SIM into, then returned with a week to go becuase it sucked. Also I borrowed a friends piece of crap, then I got that one on Monday, lol.
BLEH!!! 2 dead pixels... gotta send it back... lol
My screen cracked but I haven't fixed it yet. There are repair kits on ebay for ~180 if you're willing to do it yourself... which I am. However, my bank account isn't willing to cough up just yet. haha.
Sorry to hear of your troubles, but I'm glad it got fixed!
I saw the kits, but figured $180 for me to screw up or $250 for a professional to do it...
I decided on the professional
One of the pixels revived (guess it was just stuck), there's one left, always green.
They've agreed to swap screens, but I think I'm going to wait untill Monday and see if this one revives after a few days of usage.
You should be able to contact HTC for the price of fixing it. A friend of mine works in a HTC location in the UK and that office focus mainly on repair.
You can give them a call by finding the numbers on http://www.europe.htc.com/
dead pixels
There is a software to get the dead pixels out. If I find it I'll send you the link but it flashes the screen with different collors to get the dead pixels out. It worked with my MDA screen and never had pixels again.
Program to remove dead pixels
Ok the name of the file is M4V56052.MP4
I have the file so if you PM me your email I'll send it to you. I have to run it like 5-6 times to get the stuck dead pixels out.
I broke my LCD screen last year.
I looked up the parts and ordered an LCD screen strait from China, works perfect. I paid about 70 Euro.
I dropped my HD2 and the screen broke so rather than having a go at fixing it myself I sent it to undercutter.co.uk. This was a big mistake. Although their site states a 7-day repair and return, it took a whole month because they "ran out of parts". When calling them you will have to try for days to get though and they ignore email webform contact too.
So I finally get my HD2 back and the screen repair is far from perfect. There is glue on the speaker, covering the left LED and my call and home buttons don't click anymore. I'm pretty sure that the amount of glue that they've stuck around the screen will make it un-repairable if I ever drop it again.
Last but not least, my beautiful HD2 now has a disgusting T-mobile logo at the top - I can never look at her the same way again.
Moral of the story - get a good case for your HD2 and never take it out of the case.
What was the charge? Curiously? I know the digi/LCD are like $150. Since I just bought a brand new HD2 for $250 in the paper I have to wonder if the HD2's are even worth repairing with $80 digi's and $80 LCD's?
charge was £100 which was £60 less than another quote I had but I read in another thread, after I sent it off to them, that HTC will fix it for £80
£80 ??? seriously nice 1 would have thought it would have been the other way round with HTC being the most expensive.
JR
I just dropped my G Tab for the second time ... and its still alive. Being somewhat a fumble fingers I have accidently dropped my G Tab from a table of three feet or more since I bought it at the end of November. No visible harm externally or internally.
The build quality of this tablet truly impresses me.
Gotta quit dropping it though before it runs out of lives.
rls2002 said:
I just dropped my G Tab for the second time ... and its still alive. Being somewhat a fumble fingers I have accidently dropped my G Tab from a table of three feet or more since I bought it at the end of November. No visible harm externally or internally.
The build quality of this tablet truly impresses me.
Gotta quit dropping it though before it runs out of lives.
Click to expand...
Click to collapse
That's my fear everyday. Nice to know it has a few lives to it...
As a fellow klutz I am very glad to hear this.
Not that I am going to try it on purpose, but just in case it happens I hope to not be devastated.
Butter is not the best idea to clean the g tablet with
Bought my Gtab on Black Friday. Been keeping it updated with TnT Lite, love this device.
A week ago, I bumped it off the counter onto the floor. It landed on a rug, edge-on. From that point, the lower third of the screen (when held in portrait mode) became increasingly unresponsive. I cannot describe the sick feeling this gave me (I have a lot of gadgets, but dont normally get so attached to them).
I searched for my receipt (unsuccessfully), but had the original box and all materials. I called the Sears store I bought it from and talked to the sales lead in Electronics. I simply told him I was having screen issues but didnt have my receipt. Told him I love the device and didnt want my money back, but asked (since it was still within 30 days) if there was some way I could exchange it for a new one....
He said he'd be happy to exchange it. I took it in and was back out with a new one in less than 5 minutes, no questions asked. I even got $20 refunded since the price had dropped. I also picked up the Viewsonic GTab Case for $5.99 (a surprise for the money, since its a decent CaseLogic case).
So.. yes, a fall CAN kill your Gtab, but I do think it's a well made device for the price... heck, a 4 foot fall will destroy most electronic gadgets.
So.. now I absolutely baby this thing... it stays in the case when not in use.
Moral: Be careful with it as you would any other $400 device.
Butch1326 said:
That's my fear everyday. Nice to know it has a few lives to it...
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That's exactly why I finally sprung for a 3rd party warranty a device... cover accidental damage(extra charge) as well for 3y... squaretrade.
FBPREVIEW (MIGHT) still get you 30% off... c. $65 total.
(I just know that I'll drop and break the gTab at some point, since I was keeping it I decided that I had better do something about getting a better warranty...)
You're supposed to buy this w/in 30d of purchase, but they might let you slide a little. Also as a caveat, I've heard of squaretrade before and have heard good things about them, but beyond that this is my first experience with them and I have yet to make a claim...
cutterjohn said:
That's exactly why I finally sprung for a 3rd party warranty a device... cover accidental damage(extra charge) as well for 3y... squaretrade.
FBPREVIEW (MIGHT) still get you 30% off... c. $65 total.
(I just know that I'll drop and break the gTab at some point, since I was keeping it I decided that I had better do something about getting a better warranty...)
You're supposed to buy this w/in 30d of purchase, but they might let you slide a little. Also as a caveat, I've heard of squaretrade before and have heard good things about them, but beyond that this is my first experience with them and I have yet to make a claim...
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Click to collapse
Good information to share with everyone.
I decided against purchasing a warranty because early on I read that assessories for the gtab will be available in early-to-mid Demember. I must be on a different calendar... I'm looking for a fold cover similar to the one they have for that other major brand we don't mention on this forum. I keep holding my breath, but I think I'll be looking at one of the covers available now for temporary use.
Butch1326 said:
Good information to share with everyone.
I decided against purchasing a warranty because early on I read that assessories for the gtab will be available in early-to-mid Demember. I must be on a different calendar... I'm looking for a fold cover similar to the one they have for that other major brand we don't mention on this forum. I keep holding my breath, but I think I'll be looking at one of the covers available now for temporary use.
Click to expand...
Click to collapse
Go check out the accessories forum. It looks like Kindle DX cases fit OK, but people seem to be getting random color v. what they ordered, plus one guy said that he couldn't get it to fit right.
Another guy found a Solo case @ Staples for $20 that looked lit it fit well. He posted a video... DX people just had some pix...
Well, I've never bothered w/warranties for my notebooks, but I decided that I had better with the gTab as I find it a bit unwieldly v. a 7", and I've seen several posts before about people who dropped their Pandigital Novels and Augen Gentouches and broke their screens. I was just worried that this one being larger it might be MUCH easier to damage the screen...
Dropped once from 3 feet onto carpet. Survived! Need to buy case ASAP. Need to protect this puppy.
Hey guys,
I thought I'd share this with you,
Frys Electronics is selling an unlocked and no contract version of the G2X for $299 brand new.
I thought it was a good deal because locked/used they go for $200-250.
Their stores are located through out the bay area but you can order online as well I believe.
Source: http://www.frys.com/ads/page5 (on the bottom of the add)
EDIT: I just saw that in very small letters under the picture it says "Reconditioned" ... oh well
nice deal even if refurbished. Good posting.
Bear in mind if you are intending to use your phone in the complete darkness, with brightness on 100%, while drawing white and ivory lines on a black DRAW! screen, (like we all do so often), you might not want to get one of these. 3 guys who did just, put about 25 phones in the refurb bucket by themselves, so I guess kudos to them.
Fry's does have a 30 day policy, so you can pretty much wait 45 days and then launch a class action if you are not satisfied.
tombaker1 said:
nice deal even if refurbished. Good posting.
Bear in mind if you are intending to use your phone in the complete darkness, with brightness on 100%, while drawing white and ivory lines on a black DRAW! screen, (like we all do so often), you might not want to get one of these. 3 guys who did just, put about 25 phones in the refurb bucket by themselves, so I guess kudos to them.
Fry's does have a 30 day policy, so you can pretty much wait 45 days and then launch a class action if you are not satisfied.
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Click to collapse
Lol great post
tombaker1 said:
nice deal even if refurbished. Good posting.
Bear in mind if you are intending to use your phone in the complete darkness, with brightness on 100%, while drawing white and ivory lines on a black DRAW! screen, (like we all do so often), you might not want to get one of these. 3 guys who did just, put about 25 phones in the refurb bucket by themselves, so I guess kudos to them.
Fry's does have a 30 day policy, so you can pretty much wait 45 days and then launch a class action if you are not satisfied.
Click to expand...
Click to collapse
Thanks to those guys who put lots of phones in the refurb buckets. I got mine refurb and had it sent to me in Thailand. Got a great deal on what I consider to be a perfect phone. Yes, of course, it has minor screen bleed but I only notice it in a dark room with brightness turned up, which I never do, so it doesn't bother me in the slightest. It has never locked up and only rebooted once on a wall charger before I updated to GB. I only had it one day before updating to GB and it has been rock solid ever since.
I paid less than half what a new 2X sells for here in Thailand without all the LG bloatware and I am on official GB (rooted) now, instead of waiting for it like all the 2X people still are. I couldn't be happier with my G2X unless it could make me an espresso in the morning.
I bought one of the Fry's refurbs this weekend at my local store, and I'm using it right now. I have to say, it's much nicer than my Droid X. The phone looks brand new, and still had protective plastic on the USB port and on the metal trim on the back. There's a tiny bit of screen bleeding in the upper left-hand corner, but it doesn't really bother me. It came in a plain white box with all of the original T-Mobile documentation and the original LG charger and USB cable. I plan on dumping Verizon and using Simple Mobile, but I'm going to play around with this for awhile longer, first.
Saaber said:
I bought one of the Fry's refurbs this weekend at my local store, and I'm using it right now. I have to say, it's much nicer than my Droid X. The phone looks brand new, and still had protective plastic on the USB port and on the metal trim on the back. There's a tiny bit of screen bleeding in the upper left-hand corner, but it doesn't really bother me. It came in a plain white box with all of the original T-Mobile documentation and the original LG charger and USB cable. I plan on dumping Verizon and using Simple Mobile, but I'm going to play around with this for awhile longer, first.
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Click to collapse
my "new" phone didn't even come with the plastic on the metal trim. i'm starting to think tmo sold me a refurb for full price :| but who knows, i can't prove it
tokimaromi said:
my "new" phone didn't even come with the plastic on the metal trim. i'm starting to think tmo sold me a refurb for full price :| but who knows, i can't prove it
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I think whoever is refurbing them for Fry's just adds the plastic wrap to make it look newer and prettier when you open the plain white box.
i dunno about paying $300 bucks for a refurb device....
tackleberry said:
i dunno about paying $300 bucks for a refurb device....
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I've purchased many refurb devices and every time they have been as good as new. Often times people buy them and return them in a few days and then it has to be refurbed, as it can no longer be sold as new. In some states if the item has been shipped and returned for non-delivery it is considered used and cannot be sold as new again. So the carriers sell them off cheap in pallets to be refurbed.
Two days ago I purchased the phone online-they changed the webpage now, but two days ago it said nothing about it being refurbished. So after driving an hour across town, they try to give me a refurbished one. Luckily, I had my receipt/screenprint as well as I guess a little luck on what manager I spoke with- long story short, they gave me the $299 price, and put the $264 balance ($519 no contract price) on some gift card.
The thing is, my receipt now shows this, I could make $264 if I returned it lol
Today about 2 hours after waking up, I unlocked my phone and noticed that a dime size dead-zone at the bottom left of the phone. My phone has been in a case and a glass screen protector since taking it out of the box and I have never (knock on wood) dropped it whatsoever. If I took it out of the case and screen protector you would think it is a brand new phone never used. So now I have this dead zone that will not recover regardless of countless remedies, so I contact Google support as I am a member of Google one because I pay for the 100 gigabyte cloud storage. I sent the representative Hey picture of the dead zone and to my surprise he told me he told me " do not worry about this at all, I will start an RMA for you immediately". I was extremely pleased with how this was handled, an hour after talking with him, my entire screen died. I no longer can use my phone at all. Thank god it will be here in two days!
So you'll only have to slum it with an old device for a day or two, sweet!
Never had a problem with Google RMA process, always the reason I buy direct, piece of mind
In the UK - Google do a great job with their phones too for RMA. They sort you out relatively well
Even if you didnt buy direct
Update:
Got the new device yesterday, apparently they are refurbished and I noticed a nice big strand of white lint in-between the camera glass right on top of the main shooter. Obviously got in there when Google did whatever they do to refurbish phones.
Contacted them and so far they are refusing to swap this one out. I understand it's a little nit picky but I paid $900 for a brand new phone, it had a defect and the replacement now has a defect. That aside, it's absolutely killing my OCD. Could you imagine having to look at that stupid little piece of lint for years to come? If they ultimately stick with not doing an RMA on this I'm either selling and going for a OnePlus 8 pro or possibly even attempting to remove the camera glass square to get that little fu**** out.
1dopewrx05 said:
Update:
Got the new device yesterday, apparently they are refurbished and I noticed a nice big strand of white lint in-between the camera glass right on top of the main shooter. Obviously got in there when Google did whatever they do to refurbish phones.
Contacted them and so far they are refusing to swap this one out. I understand it's a little nit picky but I paid $900 for a brand new phone, it had a defect and the replacement now has a defect. That aside, it's absolutely killing my OCD. Could you imagine having to look at that stupid little piece of lint for years to come? If they ultimately stick with not doing an RMA on this I'm either selling and going for a OnePlus 8 pro or possibly even attempting to remove the camera glass square to get that little fu**** out.
Click to expand...
Click to collapse
Edit: I did buy direct btw, always have and always will.
1dopewrx05 said:
Edit: I did buy direct btw, always have and always will.
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Click to collapse
Just call them back and do a second warranty, let them know your experiencing new problems, or tell them you want to do a buyer's remorse return & they'll do it. I did a buyers remorse after I bought the my pixel 3 xl twice last year, once at 2 months & the other at 4 months, (That's where they give your your money back).. I called them for a day over & over but they did what I wanted. don't let Google tell you what's gonna happen you tell them