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Just got a T-Mobile MDA compact. I have installed the extra applications (FAX, GPS, etc) from the CD ROM supplied with the MDA.
After the installation the PC tells you to do a soft reset on the MDA.
I then did the soft reset and once the MDA restarted the screen was all messed up. I had to do a hard reset to resolve.
Is this a common problem - is there a fix to it? I would like to know as otherwise i am going to be very reluctant to upload any other software incase this happens again.
Messed up in what way?
If it's the Today screen that's messed up, and looks like it's one screen half drawn over another screen, this is the issue when you sometimes install things in the Ext_ROM.
The fix is simple, just click Start>Settings>Today and then just tick "Use this picture as Background" and click OK, your today screen should be fixed.
I have to do this after I install Ext_ROM programs, but just do it once and the phone's fine until I install another thing.
thanks - worked a treat
Bonjour
I upgraded to WM6 (pdaviet) 2 months ago (I guess..), and problems started to appear a few weeks ago. First it just was hard to boot sometimes, had to reboot several times to get it up and running, but when it could start everything was fine. Then since yesterday, it became harder. And today, couldn't start it at all. Tried several times, and everytime the screen went melted, corrupted, like if it couldn't stand an o/c, but it always runs at normal speeds. I guess it has something to do with the battery and the way WM6 handles it (or at least the implementation we have on our prophet).
I tried to hard-reset, I left it a long time on the format screen (before the actual HR) and it handled it for long enough, but the same thing started while setting up WM.... too bad !
While writing this message I tought I could try to downgrade, and I did using AKU3.3-Jester-b1.
I had no problem while the phone was in guest mode after the HR.
Everything went nice during first step upgrade, but on final reset it did the same thing, and now..... it cannot start at all !!!!
Someone has an idea ? I own a G4 and it has the following roms :
IPL 2.10, SPL 2.20, GSM 2.47 (or something like that)
It won't charge (but my batteries are full, I've got an external charger), it won't start from battery nor from power, even if the battery is removed.
Damn, at least I guess I can return it like that to orange, since it cannot start one can't see the modified rom...
If anyone has a suggestion, it is more than welcome ^^
Thanks !
Niko
huh !
back to semi-life ^^
After a few hours left alone without battery or sim card, it started again...
but it still resets every few minutes, or the screen goes melted (actually its like white scanlines that fulfill the screen).
I'll try to leave it shutdown for the night, see if I can at least put the orange splash screens and rom back for warranty purpose.
But it now has serious HW problems, for sure. And my opinion is WM6 has something to do with that. BEWARE !
Another strange thing is that I now have to keep the reset button pressed for half a second to reset, where it reseted instantly before. Those devices really have unstable hardware.
FYI, it was almost brand new, as it was warranty-replaced about one week before I installed WM6.
lastnikita said:
back to semi-life ^^
After a few hours left alone without battery or sim card, it started again...
but it still resets every few minutes, or the screen goes melted (actually its like white scanlines that fulfill the screen).
I'll try to leave it shutdown for the night, see if I can at least put the orange splash screens and rom back for warranty purpose.
But it now has serious HW problems, for sure. And my opinion is WM6 has something to do with that. BEWARE !
Another strange thing is that I now have to keep the reset button pressed for half a second to reset, where it reseted instantly before. Those devices really have unstable hardware.
FYI, it was almost brand new, as it was warranty-replaced about one week before I installed WM6.
Click to expand...
Click to collapse
Hey LastNikita,
I had the same problem ! The white scanlines thing just after re-updating a WM6 version (pdaviet), because I was tired of the constant reset issue.. suddenly, the update went wrong, and I stupidly followed the "recovery" process, which tells u to remove the battery... bang ! screen went corrupted !
Like you, I tought it was over... but I noticed that if you connect your phone and PC with USB, and keep pressed power (ON/OFF button on side) + camera after reseting (little hole on bottom - press during 5 sec!), the PC recognizes a USB device (not the usual phone drivers...) at this moment, I launched the Jester 3.3 (step1) update, in order to downgrade from the ugly WM6 pdaviet... My phone was not yet fixed (still with white scanlines), but at least, I could hear again the WM "start" sound, the scanlines would also "move" across the screen borders when I touched the screen, which made me imagine I was on the calibrating process... also, while connected to PC, after a while, ActiveSync would launch, asking for 1st time synch... this kept me confident as the phone (software) seemed to be reacting fine although HW prob...
I completely charged the phone again (till green light) then kept on reseting the phone (until I hear the WM sound) hoping the lines would finish scanning and come back with the normal .. and guess what, it did !!! Of course, PIGHEAD as I am, I wasn't totally happy it recovered with WM5, so i digged for a better rom, and I can tell you I'm very happy with the smart1 (wizard version) which works fine, but still has some minor bugs as Live Messenger not working... but runs fine (specialy when pressing the ON/OFF button !
PS: Make sure the ALWAYS completely switch off your phone (ON/OFF for 3 secs) before removing the battery... it did happen again... when I stupidly trusted the "recovery" process, again !
DUHHHH !!!!
PS: at least, now you ALL know !
Kokiri
Finally ok for warranty )))
Thanks for sharing mate
I finally managed to downgrade to my original Orange rom, and I'm in the process of putting the original Orange splash screens back (I made the nk.nbf but I can't find the right utility to upgrade... "Update utility cannot open the requested file").
BUT I still have that HW problem afterall.... so I guess it still has to go back to warranty right ? This isn't a big deal since Orange is VERY prompt (I guess I'll get it tomorrow or monday morning, the delivery guy brings a new one and goes back wiv my phone, quite nice !), and I have a button which is stucked (from the begining) anyway ^^
While I'm writing this my phone is docked and synced, and it seems fine.... but, I guess, as soon as I will reset it will start over again.... I'll keep you posted.
Anyway, I'm no longer desesperate and that's good news (for me ^^)
++
niko
yip
ok, everything's back to original.
Actually, it works well when docked, but it freezes/melted screen as soon as I tried to use it on battery, so that I'm quite sure it has something to do wiv WM6.... I'll post that on some crossbow threads this weekend if I have time enough (there are so many of them now !)....
But once more, if YOU read this, keep that in mind.
Hope you guys won't have that kind of failure while trying it.
++
niko
confused
I am having the same problem except the screen showing white scanlines everything else is working on the handset. Could it be a LCD Problem?
Me too...
I have the same issue (black/colored vertical lines and a white screen). I think it has to do with upgrading to WM6 or with overclocking with batteryStatus, not sure. This are the suspects in my opinion....
Now I downgraded to WM5 but the problem seems to persist, I disabled batteryStatus and will see if the situation improves... crossing fingers
Uhm ... possible Overclocked!
I have read 3 threads with same errors!
how much was your highes clock? do you use it for navigation? long time on highest clock or only for speed up?
i dont have a problem with scan lines but with my prophet i use the scaling option and go max to 234 i also set to 234 when using certain apps.
is this damaging to my prophet?
at the moment trying to upgrade to PDAViet 4.0.0.0.3 with a world of pain but thats another topic!
First of i have looked in many thred but could not get my answer so I posting this.
I was on dutty's new wm6.1 rom but with radio 1.64 but due to constant freezing and gps issue i decided to go back wm 6.0. so i flash my tilt with Duttys Dualtouch v4 RTM.7. everything went ok but now issue is I can not reboot my phone. I after setting up date etc. customisation started and then soft reset. after that soft reset my tilt just hang at dutty's series screen does not go any further. I have tried hard rest, soft rest , going to three color screen and amny other that i can think of but every time i hang (htc log in center, hTc word in middle and dutty's series at right buttom screen). I waited for long time in that case phone goes into blank screen and when i press power it show me some wired screen with many colored dots. ( it that waht called I bricked my tilt). Is there any way to flash tilt via sd card? I show few thread on this site but they are for different brands phone. if there is a way can some one tell me how?
Reset to three color screen with USB
Hit reset, camera and power button all at a time, you will see the three color screen, put your usb port and flash with old rom. That's it....
v3patel said:
First of i have looked in many thred but could not get my answer so I posting this.
I was on dutty's new wm6.1 rom but with radio 1.64 but due to constant freezing and gps issue i decided to go back wm 6.0. so i flash my tilt with Duttys Dualtouch v4 RTM.7. everything went ok but now issue is I can not reboot my phone. I after setting up date etc. customisation started and then soft reset. after that soft reset my tilt just hang at dutty's series screen does not go any further. I have tried hard rest, soft rest , going to three color screen and amny other that i can think of but every time i hang (htc log in center, hTc word in middle and dutty's series at right buttom screen). I waited for long time in that case phone goes into blank screen and when i press power it show me some wired screen with many colored dots. ( it that waht called I bricked my tilt). Is there any way to flash tilt via sd card? I show few thread on this site but they are for different brands phone. if there is a way can some one tell me how?
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=336158
the procedure is in there
thank you for quick answer.
it worked I know i can always coutn on you. Once agin thanks
v3patel said:
it worked I know i can always coutn on you. Once agin thanks
Click to expand...
Click to collapse
LOL....should have flashed the radio first
Like the other person said...go the boot loader (aka tri color screen) and install a compatible WM6 Radio.
Khanki said:
Hit reset, camera and power button all at a time, you will see the three color screen, put your usb port and flash with old rom. That's it....
Click to expand...
Click to collapse
THK THK THK!!!!!!
Hello all... got kind of a big problem that i at the moment don't have an answer to,..
inastalled advanced configuration tool 3.2 on HTC Polaris, the first crash i had was when I enabled animation for menus... (the start menu turned black and the polaris froze), but when i managed to start the advanced configuration tool i unchecked it and it was ok,...
the MAJOR PROBLEM accured when I set the touch screen sensitivity, because the touch part of the screen is inresponsive,.. meaning it does not work at all,.. tryed very hart pressing but it doesn't do it.. the problem is because i can't reach eg start menu or the lower 2 shortcuts with hard button cursor (the wheel)... gestures work however, so i can call the touch flo cube but am not able to select anything, and sam thing goes for enetering pin,.. so i'm not able to make phone calls at the moment.. did few hard resets, and uninstalled the adv. conf. tool but nothing helped... can anyone tel me where (and how to get there) can i adjust this back to normal, i wanted to do this in the advanced configuration tool 3.2 but the problem is you cant make any changes since the screen doesn't work,.. same with reinstalling the program, i can select to install it on a card but canot "click" on next since the screen doesn't do it and the hard keys "can't go there"
so really really someone help me please...
thnx
Are you sure you hard reset and this problem went away or did you mean soft reset?
Maybe aligning the screen will help reset the pressure? Click the button in the middle of the wheel and the GPS button at the same time, the Windows align screen pops up. See if that helps.
I find it very hard to believe that you hard reset and the touch screen sensitivity is still not there. That can't be right.
Hi,
thanx for the reply,... another problem that accoured afterwards was that my friend held the end button (wich locks the keys, screen) and the phone was additionally locked... and literally nothing (again NOTHING ) helped, spent 5 hours trying to save the situation,.. i did soft reset (so your assumption was right) but when later tryed hard reset it probably wasn't done since the instructions say you do it with holding gps and iExplorer buttons while soft reseting it... this resulted in getting the "hard reset screen" wich says to confirm hard reset with hitting the send button, wich unfortunatelly i wasnt able to find in hard keys, and nothing else but this warning text was on the screen as well.. so in the end it probably ended upo wit soft resetting it, anyways it didn't help,... i decided to reinstall the rom i downloaded on htc official site,... it went thru ok and the phone is , though out of the box at least functional,... but in the end, i must admit that am a little surprised this happened with this tool pack (i actually avoided altering the registers just in order to avoid this kid of situations since i don't really know much about these things)... was expecting it to work (in my case) a bit better, more stable. All i wanted really was to get a bit louder speaker volume when ringing and ability to alter the HTC home toolbar, since i find the weather screen totaly irreliable and never really use it, so i thought I would have sth there that i might really have some use of..
well nevertheless.. the phone is working, that's all that matters at the mom so i can again start finishing my phd wich i am defending in a week
PS. the fact that you can not do practically anything without the touch screen just sucks big time, if i compare it to the mouse on pc,... i saved the situation many times with the keybord .. in 1 word strange
take care
My Mobile
Perhaps you should have tryied out the "My Mobile" aplication that allows you to use your mobile from a PC.
It shows a windows with the mobile screen and you can touch it and use the mobile like if you was touching the REAL mobile...
Late for that solucion, perhaps another with that problem can solve it this way...
Chears
@gastonfama: am not sure this would help, since a friend that has htc diamond has this tool pack on and it work k ok on his phone,.. that's why i predicted that it is going to be stable enough on mnie as well,.. so in my thinking, if the 2 htc that are rather alike had such different "reaction", than an emulation would be even less comparable to mine, thanks though
Had the same problem with Schaps_AdvancedConfig and wrong HKEY_LOCAL_MACHINE\Drivers\TouchPanel\PressureThreshold setting.
XML I used had "200" as advised value (system default is 2908!),
after changing you could hit it with a hammer and nothing.
Managed to set is back to recommended value 9000 using MyMobiler app and all problems gone.
See also HKEY_LOCAL_MACHINE\Drivers\TouchPanel\PressureThreshold
sys default is 18866, I use now 19866 and I'm happy
Check tips&tricks thread
I got the same problem, I wanna to install "My Mobiler" but due to the screen is locked, I can't continue the installation, any help ?
well as far as I see here (forgot how i installed it after previous post) you have an exe here :
http://www.mymobiler.com/downsafe.aspx
so you will install it from the pc anyways, but how will you make the confirm on where to install it (mybe if you put storage card out and there will be only 1 memory option, but you will still have to confirm installation i guess).. i wasnt able to confirm without the screen on polaris,.. maybo on some other phone
double post...mistake
I had that same screen not working problem after tweaking the phone with advanced config 3.3, 3.2, 3.1, only hardware buttons work.
Problem can only be solved by Hard Reset. Version 2.2 I think is the only one that works (not thoroughly tested though)
Hi everyone,
Im facing a very unique and highly irritating problem on my phone. I own a HTC P3350 (Love) handset with a built-in WM6.0. It was working fine till yesterday. Suddenly since this morning whenever i switch on my cell or get a msg or miss call, the dialer screen comes on. (Its as if the green dialer button is stuck, i checked if thats d problem, but that isnt the case).
I even restored my registry and stuff from an old backup i had made. Even that didnt help.
Is it a hardware or software problem? What should I do about it?
All suggestions are welcome. Please help me.
Welcome to forums
Perhaps a hard reset could help
Good luck,
@orb3000: i tried hard resetting too, twice actually. But the problem wasnt solved. Any more ideas??
another thought crossed my mind. What if i assigned some other action to the dialer button and see if it still persists?? i can then rule out if its the hard button problem.. Think it'll work??
The best way to know is testing it!
And what happen if you remove your SIM card? problem persists?
Ya it persists even if sim card is out. Im so frustrated that i'll start plucking my hairs in some time. If a msg is open when i switch it on, it starts dialing d no automatically. Its so damn problematic.
Will the company repair or do something about it? Its 8 months old..
Could it be a virus??
Sorry I dont know what else to recommend, but hopefully another more experienced member can give you better advice.
Be patient!!
oh.. thanks all the same..
can u do me a favour and try to boot the phone up wth the headphones plugged in???
no that didnt work either,,
i just hard reset my phone and i have removed the storage card from the slot. i have not restored from my backup nor have i synced yet. my phone is as good as new with no contacts or appointments. And now the problem has disappeared!! But that doesnt help coz at some point of time i'll have to restore my device which might bring back the problem.
are you using the ones that came with phone and do they double up as handsfree
my line of thought as i had a kaiser with a headphone fault were the wires that made the button to call work were faulty
this meant that everytime the headphones wires were twisted a certain way the dialer kept popping up and dialling numbers
so thgere fore if ur handsfree was connected and then the phone came up without dialer this would mean that there is a hardware fault
my only suggestions now is to flash to a different rom
if the problem persisits then its a hardware fault and youll need to contact vendor or seller
i just hard reset my phone and i have removed the storage card from the slot. i have not restored from my backup nor have i synced yet. my phone is as good as new with no contacts or appointments. And now the problem has disappeared!! But that doesnt help coz at some point of time i'll have to restore my device which might bring back the problem.
Hi everyone. Thanks for all your suggestions. But none of them seemed to work. I'll just write my problem in detail once again:
My phone - HTC P3350 (Love) with WM 6.0
ROM version: 3.17.720.3 WWE
ROM date: 21/01/08
Radio version: 02.94.90
Protocol version: 4.1.13.44
ExtROM version: 3.17.720.103
My exact problem -
1. Whenever i bring back my phone from stand-by mode by pressing power button, the green call receive button somehow gets pressed from the 'inside' and depending on what window is open the action takes place. For eg: if im on my today screen, the dialer screen opens up; if im on the dialer screen, the last dialed no starts getting dialed; AND THE WORST PART - if someone calls me when my phone is on stand-by mode, the call automatically gets received (coz the green cal receive button virtually gets pressed)!!
2. The super-added problem is that if i press the power button to put the phone into standby when im talking to someone, the speaker phone gets activated and then exactly 3 seconds later the call hangs up.
The problems are so weird and 'funny' that im getting to think its a virus doing all this.
What i tried doing -
1. i hard reset my phone and restored using sprite backup. The problem persisted.
2. So next i hard reset again and restored using PIM backup and restored only the contacts. The problem disappeared for a day but reappeared.
3. So i hard reset again and this time i didnt restore and i also removed my storage card. And now the problem has become unpredictable! It appears sometimes and sometimes the phone is completely normal.
Im trying hard to find a pattern as to when it appears for eg: whenever the battery is low; only during the evening, etc. I dont know but i've not found out any fixed pattern (which i expected if it was to be a virus)
My current status -
I disabled the 'Turn off device if not used for' option in Advanced Power settings. And i never put my phone on standby. I just use the device lock option. But the problem is that battery running out twice faster.
This has just temporarily treated the problem but the basic problem still remains....